Navigation & Messaging User Guide

Transcription

1 for the Garmin nüvi Navigation & Messaging User Guide

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3 COPYRIGHT NOTICE This is an unpublished work protected by the United States copyright laws and is proprietary to Teletrac, Inc. and its affiliates. Disclosure, copying, reproduction, merger, translation, modification, enhancement or use by anyone other than authorized employees or licensees of Teletrac, Inc. and its affiliates without the prior written consent of Teletrac, Inc. and its affiliates is prohibited. This copyright notice should not be construed as evidence of publication. DISCLAIMER Teletrac, Inc. and its affiliates make a genuine effort to ensure the accuracy and quality of these materials. However, Teletrac, Inc. and its affiliates make no warranty whatsoever, express or implied, with respect to the completeness or accuracy of the contents herein and accepts no liability of any kind including (but not limited to) performance, merchantability, fitness for any particular purpose, or any losses or damages of any kind caused or alleged to be caused directly or indirectly from this document. TRADEMARK NOTICES Garmin is a trademark of Garmin Ltd. Copyright 2016 Teletrac, Inc. All Rights Reserved Teletrac, Inc Lincoln Way Garden Grove, CA

4 Navigation & Messaging User Guide Support Details Please be advised that support for the Garmin device is as follows: For installation and messaging issues please contact Teletrac Navman s helpdesk at ITS.HELP For Map issues please contact Garmin Support. Note: It is recommended that you download Garmin Express in order to keep the device up to date with maps and firmware versions. Note: The Driver Info, Forms, and Sensors icons on the Teletrac page of the Garmin device are not active in this offering. If you are looking to add these features, please talk to your Teletrac Navman sales representative. Safety Information Warning When using an in-vehicle device, always practice safety and precaution to avoid risk of accident, personal injury or damage. Use an in-vehicle device only when the vehicle is parked in a designated zone. Pay attention to and follow traffic safety rules at all times. Operating a Device When operating a tablet, follow these guidelines: To prevent damage (for example, battery explosion, etc.), avoid storing the device, including the battery, in extremely hot or cold temperatures, such as the inside of a car on a hot day; Keep the device, including the battery, away from water and moisture to prevent shock or malfunction Do not bend, sit on or drop the device as this may cause the screen or body to break; Do not use the device if the screen or other parts are broken Do not handle leaking batteries or disassemble the device in any way that may result in injury or damage For more on operating guidelines and best practices, see the manufacturer s safety and product manual for your specific device.

5 Contents Introduction to Teletrac Drive... 1 Messaging... 2 Message Indicator... 2 Viewing a Message... 2 Creating and Sending Messages... 3 Types of Messages... 3 Sending a Canned Message... 3 Sending a Free-Text Message... 3 Navigating... 4 Using the Search Bar... 4 Using Address... 5 Setting a Home Address... 5 Navigating to a Previous Location... 6 Clear Previous Location(s)... 6 Navigating to a Point on the Map... 6 Finding a Point of Interest... 7 Saving Places... 7 Navigating to Saved Places... 7 Deleting Saved Places... 8 Viewing Active Route... 8 Stopping Navigation... 9 Marking A Route Complete... 9 Editing Navigation Details... 9

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7 Navigation & Messaging User Guide 1 Introduction to Teletrac Drive Teletrac Drive is a comprehensive application suite that offers users a variety of advanced in-vehicle apps, including turn-by-turn, voice guided navigation and two-way messaging. Teletrac tablets are fully equipped with the built-in Drive suite, allowing drivers to stay guided on an easy-to-use platform. This guide describes how to use the Navigation and Messaging Apps.

8 2 Navigation & Messaging User Guide Messaging Message Indicator The messaging icon at the right of a tablet s screen notifies a driver when a message has been received. New messages:. An alert sound quickly lets drivers know when new messages are waiting in the inbox. Note: The device s sound settings must be on and on high volume for the alert feature to work properly. Note: The driver may only reply to a Dispatch messages once. When a driver wishes to contact Dispatch again, they must do so using a Canned or Free-Text Message. Note: When Dispatch sends a route, a message will be found in the Message Inbox in the following formats: 1) In the Inbox view, it will show in message preview as Route R, and 2) When the message is opened, it will display the following message: Route R is activated. Viewing a Message Quickly view new messages. 1. Touch. The Messaging Inbox opens. The newest, unread messages are displayed first (top to bottom) with the unread icon. 2. Touch a message to open the unread message, or use the or to scroll and touch to select. 3. Touch the Menu Icon to bring the Delete or Reply options.

9 Navigation & Messaging User Guide 3 Creating and Sending Messages Types of Messages Drivers can send two types of messages from their tablets: Notice: A message cannot start with a * or # symbol Canned Pre-installed messages that do not require data entry before sending. Useful for quick work updates, such as Job start/done notices and lunch breaks. Free-Text Non template-based messages that allow drivers to include up to 200 characters in free form. This option is useful for detailed customer or driver information. Sending a Canned Message Send an easy preset message at any time. 2. From the menu, touch. The Messaging Menu opens. 3. Touch Quick Message. The Canned Messages screen opens. 4. Touch a message to select, or use or to scroll and touch to select. The Send Message screen opens. 5. Touch Yes to confirm your selection. Sending a Free-Text Message Send a detailed, free-form message (up to 200 characters) at any time. 2. From the menu, touch. The Messaging Menu opens. 3. Touch New Message. 4. Use the keyboard to enter the message. 5. Touch Done. The Send message window displays. 6. Touch Yes to confirm your selection.

10 4 Navigation & Messaging User Guide Navigating Important Notes Note on Route Override: If the active route was manually entered by a driver, a second route sent by Dispatch will automatically override the active route. Note on Arriving at Destination: When arriving at a destination the driver will be prompted with a question: Mark as done? Selecting No will keep the route active and the next stored route will not come through unless the driver deletes the active route, or marks the route as Done. If the driver turns the ignition off before the Mark as done message comes up, the current route remains active and upon ignition on, they will be prompted with the Mark as done message. Note on Route Queue: If an active route was sent by Dispatch, any subsequent routes sent by Dispatch will be stored in the VLU and only when the active route is either marked as Done or Deleted will the subsequent routes come through one at a time. Using the Search Bar 3. Select Enter Search in the search bar. 4. Enter all or part of the search term (e.g Lincoln, 7391 Lincoln Way, 7391 Lincoln Way Garden Grove, California, the Point of Interest [POI] name, latitude and longitude, etc.) 5. Select Search. 6. From the list of results, select the correct match. In the menu that drops down, select Go!.

11 Navigation & Messaging User Guide 5 Using Address 3. Select Address. 4. Enter the address number in Enter House Number. Select Next. 5. Enter the street name in Enter Street. Select Next. 6. From the list of results, select the correct match. In the menu that drops down, select Go!. Setting a Home Address 3. Select the menu. 4. From the menu screen select Set Home Location. 5. Select from the three options: a. Enter My Address i. Enter the address number in Enter House Number. Select Next. ii. Enter the street name in Enter Street. Select Next. iii. From the list of results, select the correct match. iv. The address will be shown on the map. 1. If it is correct use Select. 2. If it is incorrect use Back to return to the results. b. Use Current Location Sets the current location as displayed by the device. c. Recently Found i. Select the matching address from the list. ii. The address will be displayed on the map. 1. If it is correct use Select. 2. If it is incorrect use Back to return to the results.

12 6 Navigation & Messaging User Guide Navigating to a Previous Location 3. Select Recent. 4. From the list of results, select the correct match. In the menu that drops down, select Go!. Clear Previous Location(s) 3. Select Recent. 4. Select the menu. 5. Select Clear. 6. When prompted Clear all items from the recent selections list? select Yes. Navigating to a Point on the Map 1. Select View Map. 2. Touch the map. 3. To zoom in or out use the or + buttons to zoom in and out. To zoom in and out without using the zoom buttons use both the index and thumb to pinch (zoom in) or pull apart (zoom out). Swipe in any direction to scroll the map over. 4. Touch a location on the map. Select Go! to start navigation. You can use the button to return to the current location. This is not visible if you have not touched the map recently.

13 Navigation & Messaging User Guide 7 Finding a Point of Interest 3. By default, Restaurants and Gas Stations appear on the main menu. If you are looking for another type of POI, select Categories. Select the appropriate category type. 4. From the list of results, select the correct match. In the menu that drops down, select Go!. Saving Places 3. Select Enter Search in the search bar. 4. Enter all or part of the search term (e.g Lincoln, 7391 Lincoln Way, 7391 Lincoln Way Garden Grove, California, the Point of Interest [POI] name, latitude and longitude, etc.) 5. Select Search. 6. From the list of results, select the correct match. Select Info. 7. From the window select Save. 8. Enter the location s name in Enter Name. Select Done. 9. When prompted (Name) is added to Saved Places select OK. Navigating to Saved Places 3. Select Saved. 4. From the list of results, select the correct match. In the menu that drops down, select Go!.

14 8 Navigation & Messaging User Guide Deleting Saved Places 3. Select Saved. 4. From the list of results, select the menu. 5. Select Delete Saved Places. 6. From the list check Select All to delete all saved places or check next to the item(s) to delete. 7. When complete select Delete. 8. When prompted select Yes to confirm deleting the saved place(s). Viewing Active Route Quickly view the remaining time and distance of an active route from your current location on the map. A route must already be active to use this feature. 1. Touch the Continue to bar. Example: The remaining time and distance will display in the Total sections. You can use the button to return to the current location. 2. Swipe up in the Drive to Destination Point section to scroll through the remaining steps in the directions.

15 Navigation & Messaging User Guide 9 Stopping Navigation A route must already be active to use this feature. 1. From the map, touch the menu. 2. Select Stop. Marking A Route Complete After 25 seconds of arriving at a destination, the driver will be prompted to confirm and mark the route as complete. To mark a route as complete and allow the next route to come through: 1. Touch the menu. 2. Select Yes. Note: If there are other routes stored in the VLU it will take approximately 1 minute after the active route has been marked as complete for the following route to launch. Note: If the driver presses No by accident and wishes to delete the active route, please follow the instructions in the Editing Navigation Details section. Editing Navigation Details A route sent by dispatch must already be active to use this feature. 1. Select. 2. Select the active route. 3. Select menu. 4. Select one of the options. Edit Stop Takes you to a screen with: Mark as Done: Mark active route as complete. Delete Stop: Removes active route. Go! Activates route. Forms: Please disregard. This feature is not supported with the Garmin Nuvi 2539 LMT model.

16 Help Desk ITS.HELP DN: TNGN-R1 4/2016