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1 for Talent Representatives Revised: December 8, 2016 Contents GETTING STARTED... 2 GENERAL PREFERENCES 2 VIEWING BREAKDOWNS... 7 SEARCHING FOR BREAKDOWNS 7 BREAKDOWN DETAILS 8 USING CASTING BOOKS 10 BREAKDOWN SERVICES DESKTOP SUITE 12 MANAGING YOUR CLIENTS ORGANIZING YOUR CLIENT ROSTER 13 MANAGING FOLDERS 16 MANAGING PROFILES 17 SUBMITTING YOUR CLIENTS SEARCHING FOR CLIENTS 35 SELECTING CLIENTS 37 SUBMITTING CLIENTS TO BREAKDOWNS 41 SUBMISSION HISTORY 42 TALENT REPORTS 43 SUBMITTING OUTSIDE OF BREAKDOWNS 45 USING CMAIL MANAGING MESSAGES 49 SENDING CMAILS 53 RESPONDING TO AUDITION NOTIFICATIONS 56 RESPONDING TO SIZE CARD REQUESTS 57 OTHER SERVICES CONTACT US... 61

2 Getting Started Welcome to Breakdown Express the website that connects agents and their clients directly to casting directors, simplifying and streamlining the casting process. With these pages as your guide, you can use Breakdown Express to view casting notices, manage client accounts, submit clients on projects, and communicate with both clients and Casting. Log in to Breakdown Express Start by logging in to Your login name and password are supplied by Breakdown Services. If you can t remember one or the other, click Forgot your password? on the sign-in screen, or give us a call (page 61). General Preferences To begin, let s go over what you can do to customize the website for the way you work. Open the Preferences Page After logging in, go to the My Account menu and choose General Preferences to view and customize the various settings on Breakdown Express. The preferences are divided into groups: Contact information Logo Printing submissions Size Cards Breakdowns Cmail Talent Search Using Breakdown Express Page 2

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4 Contact Information Logo This section displays the account name, the assigned user name, and the primary address on record. Any additional addresses associated with your account appear in the aliases for new breakdowns box. This information is added when your account is set up, and only our staff can change it. To add or update addresses, please contact us (page 61). Note: In an effort to keep our domain off of spam lists, if there is a problem with your listed addresses that may cause a bounce-back (old, disabled, full mailbox, etc.), we will turn off notification on your account until the issue with your address has been resolved. To avoid that, make sure that you keep your addresses current on your account. You can include your company logo on your account. Then, anytime you send one of your client s profiles (page 45), your logo will be included, branding the page for your company. If you have already uploaded a logo, it will be displayed here. Click to upload or change your logo. 1. Click Browse to choose the file from your computer 2. Click Upload 3. Once the upload is complete, confirm the image is correct and click Continue 4. Use the provided tools to crop or adjust the uploaded image. Use the arrows or drag-and-drop the image to frame up the thumbnail. Zoom Rotate Click and drag this slider to zoom in and out of the image. Click and drag this slider to rotate the image if needed. Click here to reset your changes back to the defaults. Using Breakdown Express Page 4

5 Click here to back up and upload a different image. Click here to preview your cropped logo in the window on the right. Click here to lock in the current logo displaying in the window on the right. 5. Your logo has now been added to your account. If you no longer wish to display a logo or need to remove an old one before the new one is ready, just click. Size Cards By default you will need to always make the choice to include a client s size card when you submit them for roles. But, since Commercial projects often need size cards, you can check this box to Automatically include size cards for commercial projects. This does not affect the default for Theatrical projects and you can always choose to not include them on Commercial projects by unchecking that option when submitting. See page 39. Printing Submissions Here is where you customize the default settings for printing hard-copy submissions. You can opt to print the thumbnail photo, the full-size photo, the resume, and any notes you have included for each client you are submitting. Note: Every time you print submissions you have the option to include or remove parts of the profile. For more on submitting, go to page 32. Breakdowns This section lets you customize the way you view the breakdowns. Specify whether you want to see 20, 60 or 100 breakdowns per page. You can also change this on a case-by-case basis while viewing the breakdowns. Use the other check-boxes to: Hide non-union projects Receive notices of new breakdowns by regular on a per region level. Display the casting location with each breakdown Hide student films To learn more about viewing breakdowns, go to page 7. Cmail Check this box to be notified by when you have messages in your Cmail box. To learn more about Cmail, go to page 48. Using Breakdown Express Page 5

6 Talent Search While submitting your clients, these settings make it easier for you to find the actors you need. For more information on submitting, go to page 32. Show pictures This drop-down menu lets you specify the kind of display you want by default: Show pictures Do not show pictures Quick search results Actors per page Notify on duplicate submission Actor ID search Prompt for available video Show tool tips Save search criteria Direct to client list Role description Overscale Offer Only Customize simple search Select the number of results to display per page. Options are 20, 60, or 100. Creates a warning message when you submit the same actor for different roles in the same breakdown. Lets you find actors by entering their Actor IDs. Reminds you to include available video while submitting clients on breakdowns. Displays an icon s function when you hold the mouse over it. When submitting for roles you can run a search to easily find the right clients for that role. Check this box to retain the criteria for the next search. Check this box to bypass the Search options and load your whole client list when submitting to a role. Posts the role description at the top of the Search page to remind you what Casting is looking for. Adds a quick link while submitting clients to mark them as over scale. Adds a quick link while submitting clients to mark them as offer only. These fields are always available in an advanced search. If you want to use any of them in simple searches too, check any or all of them. Note: Theatrical or Commercial allows you to choose which photo to display. Click Save Changes when you re finished. Changes take effect immediately. Using Breakdown Express Page 6

7 Viewing Breakdowns The first thing you see when you log in to Breakdown Express is the list of current Breakdowns. You can also select Breakdowns from the Projects menu. Current Breakdowns This list is dynamic and changes every time a new breakdown is released. By default, the list of breakdowns is ordered by date with the newest at the top. Click the column heading to sort the breakdowns by any column. Click it again to reverse the sort. Searching for Breakdowns Search You can search for a particular breakdown using the search panel at the top of the screen. Just fill in the criteria you want to use. Search by Search for Include Project type Release Date You can search by breakdown title, Casting Director, or role. Type all or part of the word you are looking for. Current breakdowns are active casting notices. Archived breakdowns are projects that have already started. You can choose to search in one or the other or both types. There are more than 40 project types (Commercial, Cable, Feature film, non-union film, etc.) available. If in doubt, leave it on All Types. Either type a date into the space or click Release Date to choose from a pop-up calendar. Using Breakdown Express Page 7

8 Show Kids Only Projects Shows only projects that contain roles for actors under 18. Once you have filled in all the fields you want, click Search. You can also click Clear Search at any time to clear all search parameters and display the complete list of current breakdowns. Show More Options Click Show More Options to add age range, gender, and ethnic appearance to the search. Click Show Less Options to hide them again. Breakdown Details Breakdown List Whether you have run a search or not, the breakdowns are listed in a grid and sorted from newest to oldest. Each row is a casting notice and provides the basic information: Date and time it was released Project title Type of project Casting director Start date Location View a Breakdown To see the details of any project, click the title. This display also lets you Print the breakdown Save to TalentProPlus (subscribers only) Add to a casting book Submit clients Details The breakdown contains all the information you need about the project and roles they are looking to cast: Production details (director, production company, start date, etc.) Submission deadline, instructions, or both Important notes about the project Roles and descriptions Storyline synopsis And more Using Breakdown Express Page 8

9 Sample Breakdown Save to TalentProPlus Print the Breakdown Addendums To save this breakdown to your TalentProPlus account, check the box at the top of the page. For more information about TalentProPlus, go to page 59. To print the complete breakdown, click Print this Breakdown. A printerready version of the breakdown opens in a new window. Then use your web browser s print function in the usual way. When a breakdown is updated, the original document is retained and a new document is posted to the site as an Addendum with a new date. While viewing an Addendum, click the date link at the top of the page to link to the original breakdown. Using Breakdown Express Page 9

10 Using Casting Books Casting Books are a flexible feature that lets you organize and save projects for use later. For example, if you want to keep track of pilot season, you can create a Pilots casting book and save new breakdowns to it as they come in. Or you might have casting books for sitcoms, feature films, 1-hour dramas, or anything else you can think of, just like folders in a filing cabinet. Adding Breakdowns to a Casting Book There are two methods of adding breakdowns to a casting book. While viewing an individual breakdown, click Add to Casting Book at the top of the page. While viewing the list of breakdowns, check the box to the right of each breakdown you want to add. Then click Add to Casting Book to move all those breakdowns into a casting book at the same time. Note: Memos cannot be moved into casting books, but any other type of project, including advertisements, can. Choose a casting book You can either add the breakdown to an existing casting book or create a new one. To do this: 6. Select an existing book from the drop-down list. or Select New Book Name. You can use the default name (today s date and time) or enter something more unique. 7. Enter any notes for that casting book if you choose. 8. When you re ready, click Finished. The saved casting book opens to display the complete contents. Using Breakdown Express Page 10

11 Managing Casting Books To see the list of all your casting books, go to the Projects menu and select Casting Books. Your casting books are sorted with the most recently modified books listed first. Opening To open a casting book, click on the title. The casting book will look like a limited version of the full breakdown list. Adding notes Delete Use the Notes box to add or edit any comments about this list. Be sure to click Save Changes once you re done. To remove a breakdown from the casting book, check the box next to any breakdown you want to remove, then click Remove Checked. To delete an entire casting book, check the box next to the book you want to delete and click Remove Checked. Using Breakdown Express Page 11

12 Save to TalentProPlus To save all the breakdowns in your casting book to your TalentProPlus account, check Save casting book to: Talentproplus. For more information about TalentProPlus, go to page 59. Breakdown Services Desktop Suite As mentioned on page 6, you can opt to receive notifications when new breakdowns are released and when you receive new Cmail messages. But Breakdown Services offers another method of tracking breakdowns and Cmails, without filling up your inbox with messages. It s called Breakdown Services Desktop Suite. As soon as you log in, the Desktop Suite opens a small, on-screen pop-up to show you how many new breakdowns have been posted and how many new Cmail messages are waiting for you. It also opens when new breakdowns are released or you receive a new Cmail message. When you click the pop-up, you go directly to the new breakdown or Cmail. Best of all, it s entirely free! Downloading Desktop Suite To get Breakdown Services Desktop Suite for your computer, go to and click Install Now. Follow the prompts to install the program, and you re good to go. Using Breakdown Express Page 12

13 Managing Your Clients Before you submit your clients for roles (see page 32), it is important to make sure their profiles are complete and current. This section shows you how to: Organize client rosters Manage profiles Organizing Your Client Roster To view your client roster, go to the Clients menu and select Manage Clients. A list similar to this one appears. Basic Search Use the basic search options at the top of the page to find a specific client or group of clients. First Name/Last Name Active/Booked Out/Removed Clients Enter all or part of a specific actor s name here. Toggle this setting to view your clients that have been marked as Active, Booked Out, or Removed. Using Breakdown Express Page 13

14 Click here to expand or collapse the Advanced Search options. Show actors who are missing: To just display actors with missing details, click any of the links for Show actors who are missing. This lets you display those who are missing age range, ethnicity, or union status; the three most commonly searched for criteria. Enter the missing information, and click Save to return to the client list. Additionally, you can filter your client roster by those actors who do not have performance media. Click Search to list any matching results. Click Clear Search to clear all parameters and start again. Advanced Search The Advanced Search allows you to search by additional criteria including Folders (page 16), Gender, Age, Ethnic Appearance, Union Affiliation, Hair, Eyes, Height, Weight, Skills, and Disabilities. Expand and collapse each section by clicking the header. Active vs Booked Out vs Removed Most of your clients should be listed as Active. You can re-classify your clients as needed, but each category acts slightly different. Active Clients Booked Out Clients These are the clients who are actively available for auditions and jobs. Change clients to Booked Out when they are working on a long-term project or may be unavailable to audition for any reason. These clients are still represented by you, and can still be Using Breakdown Express Page 14

15 submitted on Breakdowns, but will be indicated as Booked Out so you can assess if they would be available for the new project before submitting them. You should remember to make them Active again once their commitment is concluded. Removed Clients If you remove clients, they will no longer be represented by you and will not appear when submitting to Breakdowns. But their submission history is retained. To change the classification of clients, check the boxes next to their names and click,, or to put them in those respective categories. Display Options There are also a number of options to change how the roster of clients displays to you. Quick View Detailed View Show Pictures Highlight Incomplete Profiles The display defaults to the Quick View, which shows only names and actor ID numbers. The list shows all your clients in alphabetical order. Click this tab to view each client s primary headshot, union status, and physical details along with their name and ID number. This view also lets you print your whole client roster. Click to open a new window and use your web browser s print function to send the list to the printer. In Quick View, check this box and click Search to include the primary headshot in the display. In Detailed view this option is automatically selected. Some of your client profiles may be missing important information. To find them, check Highlight Incomplete Profiles and click Search. In Quick View, the display highlights the clients whose profiles are incomplete. In the Detailed View, this option highlights the specific fields that are empty. In either case, click the actor s name, add the information, and click Save. Then click Back to Manage Clients to return to the client list. Using Breakdown Express Page 15

16 Browse by Page Each page lists about 50 clients. Use this dropdown menu or the next and previous buttons to go to another page. Actor Check Boxes Every actor has a check box next to their name. Check off any number of clients to then take action on them, like adding them to a folder (page 16), changing their classification, or ing their profiles (page 45). Your selections will remain when you go to other pages or initiate new searches. Check off one or more actors and click this button to send those actors profiles to anyone you wish via . For more on this feature go to page 45. Check off one or more actors and click this button to contact those actors messages via Cmail. A new Cmail message will load with those actors preselected as the recipients. For more on this feature go to page 53. Click this button to clear the check boxes. Managing Folders Use the Folders feature to group clients in ways that are not tracked by elements of their profile. For example, you can create folders for actors who are local hires in a particular region, who are covered by a particular agent, or who have a particular skill. Check off the boxes next to clients you would like to copy into a folder and click Add to Folder. The window that appears will show you your existing folders. You can also use the Search box on the top right to find a specific folder by title. Using Breakdown Express Page 16

17 Click to make a new folder if you need to. Then, check off one or more folders from this list and click to copy them over. Or click to exit the window without copying any actors over. Click here to see a similar window where you can manage your existing folders. Managing Profiles In addition to creating new folders you can also or your existing folders. Click when you are finished to return to the previous screen. To update an actor s profile, use Manage Clients to find them, then click a name to open the actor s profile. When the actor s details appear, click any of the tabs along the top: Edit profile Edit resume Size Card Manage Photos Manage Media Representation Pitch & Actors Access Your actors can keep their profiles current at their own convenience, day or night, letting you spend your time finding them work. Any changes they make on Actors Access are instantly accessible to you on Breakdown Express. Using Breakdown Express Page 17

18 Edit Profile The Edit Profile tab lets you view and modify the actor s general information. The top of the profile includes the basic information like birth date, age range, ethnic appearance, physical description, citizenship, and union status. Note: The age range you enter is unique to your profile, the actor and their other reps will not see it. The rest of the info on this page is shared. Information regarding Minors For clients who are minors, there are additional fields for trust accounts (known as Coogan Accounts in California), work permits, and Parents or Guardians. These fields are only available until the actor turns 18. Using Breakdown Express Page 18

19 Actor ID Numbers Skills The number next to the actor s name at the top is their Actor ID a unique identifier generated by Breakdown Express for each of your clients. When a client registers for Actors Access and enters that number, it automatically syncs their profile with yours. Give the client their ID number and exactly how their name is listed in your account (William vs. Bill, etc.) and have them go to or call to sign up for free. Casting directors often look for more than age, look, and body type. Scroll down to view Athletic Endeavors, Performance Skills, Accents, Fluent Languages, and Disabilities. 1. Check the box next to any skills that apply. 2. Add any Additional Skills that aren t on one of the lists in the empty boxes at the bottom. Enter no more than one skill per box, and be sure to check the spelling! 3. When you re finished, click Save. Review Click Preview Profile to review what Casting will see when they find your client in a search. Creating and editing a resume Select a client and click the Edit Resume tab to create or modify their resume. Using the form The resume form provides three columns that you can use any way you like. One common approach is to use the columns for Role Project Director. Some prefer to use Project Billing Studio. It s up to you. You can also arrange entries by genre (film, television, theatre, training, etc). Check Header for any line you want to use as a section title. The three boxes merge and any text is displayed in bold type. Using Breakdown Express Page 19

20 Preview Resume To review your progress at any time, click resume icon on the top right. The results will look something like this: Notes If there is anything you want to include that doesn t fit in the provided columns, enter it in the Resume Comment (Footer) box at the bottom of the page. Re-arranging Credits To move a credit up or down the list, click the up or down arrows next to that row. Inserting/Deleting a Credit Click insert next to any row to add a blank line just above it. If you decide a credit is no longer needed, click delete next to that row. To make sure you don t lose any changes, always click Save at either the top or bottom of the page. View and Edit Size Cards Select a client and click the Size Card tab to view and edit that actor s size information. This information is shared with their Actors Access account, so any changes you make will be seen by them, and vice versa. Using Breakdown Express Page 20

21 To make sure you don t lose any changes, always click Save at either the top or bottom of the page. Click Size Card at the top left of the page to send a link to this actor s size card to anyone you need, like the wardrobe department for their next project. Manage Photos Select an actor and click the Manage Photos tab to view, reclassify, and delete existing photos and SlateShots as well as add new ones. Re-Order Photos To change the order that the available photos display, simply drag and drop the thumbnails into a different order. Then click Save Sort Order to lock it in. Managing existing photos In this view you can see all the thumbnails of the photos you are currently using. They are arranged in three groups: Theatrical, Commercial, and Other. Each photo includes the following information: Default The Theatrical and Commercial groupings can each have one photo as the Default photo for that type. This text indicates this photo has been specified as the Default photo for this category. Click here to access the Manage Photo screen. / Click here to access the SlateShot upload and management tools. Using Breakdown Express Page 21

22 Free/Paid Date Uploaded Specifies whether the photo has been paid for or not. Each profile is allowed 2 photos for free. If the client already has 2 photos, any new ones will cost a 1-time fee for the upload. Displays the date when the photo was first uploaded to the system (either Breakdown Express or Actors Access). Click this button to access this screen: Photo Type: Click to select a new category for this photo (Theatrical, Commercial, or Other). This button only appears if this photo is NOT currently the default photo for this category. Click it to make this photo the default. Click here to view the full-size, high resolution version of this photo. If this is a photo you uploaded for your client, you will have this button available to change the framing and rotation of the thumbnail photo. Click here to remove this photo from the profile. Note: If you change your mind after deleting, you might be able to get the picture back. If another rep is using that photo, you may be able to retrieve it; more likely, you will need to re-upload it. A SlateShot is an optional 7-sec video of the actor slating their name. They are associated with specific photos and get submitted to Casting with that photo. Using Breakdown Express Page 22

23 Click this button to access the following options for the SlateShot attached to this photo: Change SlateShot Remove SlateShot Play SlateShot Click here to upload a different SlateShot for this photo. The process is the same as uploading a new SlateShot (page 27). If you have already used your 5 free Slateshots, there will be a one-time charge. Click here to remove the SlateShot from this photo. You do not get a credit back for that SlateShot, so be sure you truly want to remove it. Click here to see how the SlateShot plays within the space of the thumbnail photo. This is very similar to how the SlateShot plays to Casting. Adding a New Photo If no SlateShot is attached to this photo yet, there will be an button instead. Click it to upload a new SlateShot (page 27). To add new photos to the profile, or upload new ones, open Manage Photos for your client and click Add New Photo. A new page opens displaying all the photos associated with this actor (including those on other profiles) and the number of free slots you have left. The first two are free; for all others you will be charged a 1-time fee. Gallery The gallery includes any pictures that you are not currently using, but are in use on another of this actor s profiles. For example, the actor may have uploaded a new theatrical headshot to their Actors Access account. You ll need to add it to your profile before it will be available to use in submissions. Using Breakdown Express Page 23

24 Adding an Existing Photo To add a photo from the actor s gallery to your profile: 1. Click Add Photo under the picture you want to add. If the photo was paid for, it is labeled as such and you can add it to your account directly. If the photo was originally uploaded for free, you need to be sure you have a free slot available. Otherwise you will be prompted to pay. 2. Select how you want to classify the photo Theatrical, Commercial, or Other and click Next. 3. If you need to pay for this photo, the system prompts you for payment information. When the transaction is complete, click Submit. 4. Click Finish to add the photo. Click View Photos to return to the client s Manage Photos tab. or Click Upload More Photos to return to the gallery. Uploading a New Photo To upload a new photo to the profile: 1. From the Manage Photos tab, click Add New Photo and select Upload New Photo. 2. Click Browse to select a photo from your computer, then click Upload. 3. Click Continue. Using Breakdown Express Page 24

25 4. Sometimes the photo you have uploaded needs to be rotated. Use the provided tools to rotate the Printable (high-resolution, uncropped version) of the photo. Rotate Click these buttons to rotate the photo in 90- degree intervals left or right. Click here to reset your changes back to the defaults. Click here to view the full resolution printable version of that photo in a larger screen. Click here to back up and upload a different photo. Click here lock in your rotation. Do not click Continue until you click this button first. Click here to move on to the next step. Using Breakdown Express Page 25

26 5. Use the provided tools to create the perfect thumbnail image. This is what will be displayed when viewing the actor s profile. Keep in mind that the entire photo will be visible when you or casting click the thumbnail and load the printable image. Use the arrows or drag-and-drop the photo to frame up the thumbnail. Zoom Rotate Click and drag this slider to zoom in and out of the photo. Click and drag this slider to rotate the photo if needed. Click here to reset your changes back to the defaults. Click here to view the full resolution printable version of that photo. Click here to back up and upload a different photo. Click here to preview your new thumbnail in the window on the right. Click here to lock in the current thumbnail displaying in the window on the right and move on to the next step. Using Breakdown Express Page 26

27 6. Select a classification Theatrical, Commercial, or Other then click Continue. 7. Whether or not you need to pay for this photo, it will be added to your cart (page 32) so you can continue to upload additional media for your clients, and check out all at once. Upload a New SlateShot To add a SlateShot to a photo that does not yet have one, click this button. 1. Click Browse to select a video from your computer, then click Upload. 2. Wait for the video to upload and process 3. Click Play to preview the SlateShot 4. Click Add SlateShot to Cart, it will be added to your cart (page 32) so you can continue to upload additional media for your clients, and check out all at once. Manage Media On this tab you can view the available performance videos and audio samples available to submit with this client s profile. You may also rename them and add/edit a description for each. Editing Video Details Each uploaded Performance Video is listed separately. Simply type a new Title and/or Description and click at the bottom of the page. Using Breakdown Express Page 27

28 Click Preview under any clip to open and play the Quicktime file in a new window. Click Remove under any clip to remove that clip from this actor s profile. Upload New Video To add performance videos to a client s profile: 5. Click Add Video. 6. Click Browse to select a video from your computer, then click Upload. 7. Wait for the video to upload and process. 8. Enter a title for this clip. 9. If this is a reel, you can click Trim/Clip Video to break the full reel down into individual clips. or Click Add Video to Cart to continue without trimming this video at all. The video will be added to your cart (page 32) so you can continue to upload additional media for your clients, and check out all at once. Using Breakdown Express Page 28

29 Reels vs. Clips Clipping Video We always suggest uploading sec clips rather than a 4-5 min reel. The advantage of clips is you can customize the submission for the role/project better and the Casting Directors are more likely to see the scene you want them to see. If you ve chosen to edit your reel down to the individual clips, you ll be taken to this screen: Use the following options to set the start and end points for each clip. and Click the Play and Pause buttons to roll through the reel and find your edit points. Or, click and drag the play head to jump to specific points in the video. If you know the exact frame you want to jump to, enter the frame in this box and click Go to. Click here to start a clip at the current frame. Click here to end a clip at the current frame Provide a title for your clip, then click Create Clip. The clip you created will now display below. Click Preview to watch the clip back or the Trashcan icon to remove the clip and try again. Using Breakdown Express Page 29

30 Include Reel Check the box to include the full original reel as well as your clips. If you do this you will only be charged half-price for the reel. Once you are done creating your clips, click Add to Cart. All the videos will be added to your cart (page 32) so you can continue to upload additional media for your clients, and check out all at once. Upload New Audio To add performance videos to a client s profile: 1. Click Add Audio. 2. Click Browse to select an audio file from your computer, then click Upload. 3. Wait for the file to upload and process. 4. Enter a title for this clip. 5. Click Add Audio Demo to Cart. The audio reel will be added to your cart (page 32) so you can continue to upload additional media for your clients, and check out all at once. Representation This tab simply displays all listed representation for this client as we have it in our database. The table includes Agency Name, Agency Phone, and Agent Name(s). If you see issues on this page contact us, your client, and/or the incorrectly listed agency to resolve any conflicts. Using Breakdown Express Page 30

31 Previewing the Profile This feature displays the complete client record, formatted with tabs for profile, resume, photos, and videos. There are two ways to preview a client s profile: Pitch & Preview Profile buttons/preview Icons Pitch & Click the Pitch & tab. The system generates a link/web address that you can use to show anyone an actor s profile. Highlight the link and copy it to use anywhere. The link opens the client s 1-page resume in a new browser window, with access to headshots and any uploaded video or audio clips. Your company logo and contact info appear at the top of the page. If you would like to use a different logo on this page, you may change it out in your Preferences (page 2). Note: If you would like this page to not be visible for privacy reasons, click the Deactivate Link check box to disable access to it. Preview buttons On the Edit Profile and Manage Video tabs, click Preview Profile at any time to view the actor s complete profile record. Or click the Preview Icons on the top right of the page to open the profile to the relevant tab. Using Breakdown Express Page 31

32 Internal Notes Along with the tabs that casting directors see, the profile also includes two tabs that let you enter information for your own records. These tabs are not displayed to anyone else. Contact Notes In the Preview Profile window, click the Contact tab to enter two addresses and two phone numbers. Click Save Changes when you re done. Click the Notes tab to enter up to 2,000 characters of text. When you re done, click Save Changes. Cart The Cart is where all the media you have uploaded for your clients goes so you can check out all at once. Click the link on the top right of the page to go to the cart. Review Your Cart The contents of your cart are organized by client name, and then by media type. Using Breakdown Express Page 32

33 Add Additional Media To add more media for a client, click the Add Items button to the right of their name. From this menu you can add a photo, an audio clip, a video clip, or a SlateShot. Click here to remove that item from your cart. If there is a photo in your cart, you can click Add SlateShot to easily attach a SlateShot to this photo. Pricing Each item in your cart will indicate how much it will cost you. All of these prices are one-time charges and are in U.S. Dollars. Photos SlateShots Video Audio $10 per photo after 2 free per client $5 per SlateShot after you use your 5 free uploads. You may distribute your 5 free SlateShots to your clients however you see fit, but once you use them up you will need to pay for any additional SlateShots. $22 per minute, plus $11 per minute when uploading clips and a reel at the same time. $11 per minute. When you re ready, click Checkout to then enter your credit card information and click to submit the media and charge your card. Using Breakdown Express Page 33

34 Order History To see a history of the photos and media you have uploaded for your clients, go to the My Account menu and choose Order History. See Order Status By default, any orders made within the last five days will display with the order number, the order date, and status of that order. Click anywhere within a line item to view the receipt for that order. Additionally, you can search all of your orders by actor name, date range, order number, or status. Enter what you are looking for in the available fields and click Search. Using Breakdown Express Page 34

35 Submitting Your Clients Select a Breakdown Now that your clients profiles are ready, you can submit them for projects. From anywhere on Breakdown Express, open the Projects menu and select Breakdowns to see the list of current projects. 1. Click the title of a breakdown to open it. Available roles are shown in red. Select a Role 2. Click the name of the role. The Search page opens to let you select the client or clients you think would fit this role. 3. Check off the parameters that match what Casting wants for the role, and click Search. Note: You can have the system keep the role description in front of you by displaying it at the top of the search page. Do this on your personal preferences page (see page 2). Searching for Clients Use any of the available criteria to find the clients that would best fit the role you have selected. Leave a field blank to not filter by that category at all. To display your whole client list set your preferences to go directly to your client roster (see page 2), or, leave all these fields blank. First Name and Last Name Gender Age Range A range of ages the actor can play. Actual Age Use a range here too. Ethnic Appearance Any ethnicity the actor can play regardless of their actual heritage. Folder Choose one of your custom-made folders (page 16) to search from rather than your complete roster Show Choose which primary photo you want to see, and use as the default photo on the submission Show Actors with Video Only Check this box to filter out all clients that do not have performance videos attached to their profiles. Using Breakdown Express Page 35

36 Will do Nudity (Partial or Full) Check here to view only clients who have indicated on their profile that they are willing to do nudity. Union Affiliation Actor ID List This field lets you look for specific actors by their assigned Actor ID numbers. Separate numbers with a comma and a space. To load the Actor ID search results with these actors already marked for submission, check Automatically select these actors Note: This field appears only if you selected it in General Preferences (see page 2). The Advanced Search button lets you add some additional fields to your search criteria, including hair color and length, height, weight, eye color, athletic endeavors, performance skills, accents, languages, and disabilities. It also provides a keyword skill search (scroll to the bottom of the list), so you can search for any skills that may have been added separately. Using Breakdown Express Page 36

37 Selecting Clients Choose a view Search results can be displayed three different ways: Show Pictures Do Not Show Pictures Quick Search Results Choose the view you want from the drop-down menu in the upper right corner. You can set your preference as a default in General Preferences (see page 2). Show Pictures The Show Pictures option will give you the complete display, including headshots and a variety of buttons for more information. Note: If you have selected Show Tool Tips in General Preferences (page 2), you can hover over any of these buttons to find out what they re for. If any of them are grayed-out, it means that part of the profile is unavailable. Click to mark this client for submission; it will highlight in red. Click it again to remove. Click to submit this client with the note Overscale. Note: This option is visible only if you have Overscale activated in your General Preferences (see page 2). Click to submit this client with the note Offer Only. Note: This option is visible only if you have Offer Only activated in your General Preferences (see page 2). Review the actor s resume. View and choose which headshot you want to submit with this actor. All of their photos will be submitted, but the photo you select will be what Casting sees first. This indicates if a SlateShot is available with this photo. Click the icon to play back the SlateShot. Using Breakdown Express Page 37

38 View and choose from the actor s available videos. Check the box next to each one you want to submit. Only the ones you select will be included. Note: When casting directors view submissions for a role, the ones with video are listed first. Click here to edit all submission options at once, including photos and performance media (see page 39). Click the S button to see a preview of this client s size card. You can also click any actor s name to display their complete profile in its own window. Do Not Show Pictures The Do Not Show Pictures option displays actors names with icons and information buttons, but without the headshots. Mark the clients you want to submit by either clicking the checkmark icon or updating the Submission Options. Quick Search Results The Quick Search Results option displays the actor s names only. Click the name to edit the submission options. To select an actor for submission from this view, check the box next to their name. Using Breakdown Express Page 38

39 Edit the Submission To edit a client s submission package, click Submission Options. A new window opens. STEP 1 - Choose photo STEP 2 Select media Click Use this Photo to submit that photo to Casting. They will have access to all photos, but this one will be what they see first. Note: If the actor has attached a SlateShot to any of their photos, you will have a Play SlateShot link. Click to view that SlateShot. It will be submitted to Casting with that photo. Check off which video and audio clips you want to include. Using Breakdown Express Page 39

40 STEP 3 Include Size Card? STEP 4 Add notes Check this box to include the actor s size card with this submission. It will be unchecked by default, unless this is a commercial project AND you have changed your preference (page 2) to automatically include the size card in that instance. You ll also see what fields this client is missing on their size card and you can click the provided link to quickly send them a message reminding them to update their information. Enter a note to Casting here. We recommend notes that are short and specifically relevant to the project or role. If you have sent notes previously, move your mouse over Fill With Last Notes to see any notes that were sent the last time this actor was submitted. Click it to use those notes again. If not, this option will not appear. Once you ve made your choices, click Add to Submission to lock them in. Review and Submit Duplicate Submissions If the client you select has already been submitted for another role on this project, you will get this notice. This is just a reminder. Click OK to continue or Cancel to remove them from this submission. Note: Clicking Cancel will not affect the earlier submission. See General Preferences (see page 2) to add this feature. Finish Video Reminder Once you have made all your selections, click Done with Role. If a selected actor has a video, but you haven t included it, this prompt gives you a reminder. Either select the video or videos you want to include, or click I am finished to return to the breakdown. See General Preferences (see page 2) to add this feature. Using Breakdown Express Page 40

41 Changes Even at this stage you can still make changes. When you return to the Breakdown details page, you can alter your selections by clicking the red View and Remove All links. View Remove all Displays the actors you have selected so you can review or change the submission options. Removes all selected actors from this role. Submit to Additional Roles Preview Submitted Repeat the previous steps for all the roles you want to submit clients for on that breakdown. Once you have selected at least one actor for a role, a Preview Submitted button appears when you return to the breakdown. When you have finished selecting clients to submit for roles on this project, click this button to view your complete submission package. A new window opens showing all the roles you re submitting for and who you re submitting, with their resumes and selected photos. Scroll down to review the contents. Check or clear the checkboxes, as appropriate, to view notes, resumes, thumbnails, and printable photos. If you choose, you can print this screen using your browser s standard print function. If everything looks good, close the display and return to the breakdown. Submitting Clients to Breakdowns Now that the package is ready, it s time to send the submission. Most projects only accept electronic submissions, some only accept hard-copy, and a rare few give you a choice. Electronic Submissions This option appears only when the project is accepting electronic submissions. To complete the submission process for the project, click Submit Electronically. An entry recording this submission is automatically made in your submission history. Click Return to Breakdowns to select another project and start again. Using Breakdown Express Page 41

42 Hardcopy Submissions This button appears only if the project accepts hardcopy submissions. Click Hardcopy Submission to turn your client s profiles into organized, printable pages. An entry recording this submission is also made in your submission history. Two new option buttons appear: View & Print Submission lets you review your submission one last time (much like the Preview Submitted option above) and print it for mailing using your browser s print function. Note: You can use this print function as an alternative to maintaining a stock of glossy headshots and resumes because you can just print them as needed for those occasional hardcopy submissions. Click Return to Breakdowns to start again on another project. TalentProPlus For TalentProPlus subscribers, both the submission and the breakdown are automatically saved to your TalentProPlus account when you complete the submission. For more information about TalentProPlus, go to page 59. Submission History To see your Submission History, go to the Projects menu and select Submissions. This page lets you review every submission you have ever made on Breakdown Express. You can even modify any that have not yet been viewed by the casting director. The list shows the most recently submitted breakdowns first. Using Breakdown Express Page 42

43 Search To find a particular breakdown: 1. Select a link in the upper right corner to restrict the search to just electronic or hardcopy submissions. If you re not sure, leave All Submissions selected. 2. Scroll down to find the project or Type all or part of the project title in the Find Submissions box and click Go. View a Submission To view your submission, click the breakdown title. The complete breakdown opens, and the number of actors you submitted for each role appears under the role descriptions. To see whom you submitted, click View. A new window opens displaying the project title and role with the submitted actor s photos. Note: You cannot make additional submissions from this view. To do that, you must return to the original breakdown. Remove an actor To withdraw an actor from the submission, click the Remove button under their headshot. If the submission has already been viewed by the Casting Director you will get a message saying as much and you will not be able to remove them. Talent Reports Talent reports are a great tool for keeping track of what clients you have submitted where and to whom. For example, you can create a list of all the projects an actor has been submitted for within a set time frame. To start, go to the Clients menu and select Talent Reports. Search Methods Search By lets you generate reports about: Actors you have submitted for roles Casting Directors to whom you have submitted talent Breakdowns that your talent have been submitted to All fields are optional. Using Breakdown Express Page 43

44 Searching for Actors To find a single actor: 1. Select Actors and type a first and/or last name in the text boxes. 2. To search by date, enter a date in the Date From and Date To fields. or Click the red title over a date box and select from a pop-up calendar. 3. Click Search. The system returns a list of actors matching the name you entered. Your active clients and removed clients will both show, but are grouped to make it easier to find the actor you want. 4. Click the name of the client whose report you want to see. A list appears showing the projects the actor was submitted for in the time period you specified. You may also click the Project title to see that Breakdown and all the submissions that were made to it at that time. Searching for Casting Directors To search by Casting Director: 1. Select Casting Directors and type a first and/or last name in the text boxes. 2. To search by time period, enter a date in Date From and Date To. or Click the red title over each date box and select from a calendar. 3. Click Search. The system returns a list of casting directors whose names match your entry. 4. Click the name of the casting director whose report you want to see. A list appears showing all the projects you submitted to with that CD in the specified period. Searching by Breakdown To search by breakdowns: 1. Select Breakdowns and enter all or part of a project title. 2. To search by time period, enter a date in the Date From and Date To fields. or Click the red titles over a date box and select from a pop-up calendar. 3. Click Search. A list appears showing all of the projects that you submitted to in the specified period. 4. Click any title to open the list of actors you submitted for that project. Using Breakdown Express Page 44

45 Using the search results Scroll down to see all the submissions that matched your criteria. Click Print Report to create a hard copy of this list that you can file or share. Click Back to Results to return to the list of names or breakdowns. Click Clear Search Results to return to the beginning and start a new report. Submitting Outside of Breakdowns Sometimes you want to submit clients to a project that has no published breakdown. As long as you have contact information, there s no problem Breakdown Express lets you submit by . When the recipient opens the message, they find a link to a web page displaying your notes and headshots. Clicking any of the photos will open the 1-page resume, with access to photos and videos You can send profile links for clients as a group or one at a time. You can also use this feature to sell your clients to another representative or producer. Select Clients To submit one or more clients by 1. Go to the Clients menu and select Manage Clients. The complete client list appears. 2. Check the box next to each actor whose profile you want to submit, and click. The Preview displays all the actors you chose with their default headshot. Note: If you change your mind about any of the selected actors, click Remove under their picture to pull them from the list. Preview To customize what you re sending: 1. Under any actor s photo, click Select Media. A list of all their photos and videos appears. Using Breakdown Express Page 45

46 2. Check Send this Photo for any photos you want to send (the default is that they will all be sent). If you set one as the Default, that photo will be the first one the recipient sees. 3. Do the same for any videos you want to include. 4. When you re satisfied with your choices, click Add to . Compose and send If you are happy with your selections, click Add Recipients. 1. When the blank form appears, fill in the following information: Recipients Subject Note Receipt? Enter the addresses of the people you want to send the profile links to. Enter as many addresses as you like, separating them with a comma and a space. Title the message whatever you would like. Enter the message you want to include with the link. Clear this box if you do not want notification that this message has been sent. 2. Once all the information has been entered click the Send button to send a link to your clients profiles. An Alternate Method You can also send an individual client s profile information by clicking their name on the Manage Clients page, then clicking. Using Breakdown Express Page 46

47 1. When the blank form appears, fill in the following information: Recipients Subject Note Photos Video Receipt? Enter the addresses of the people you want to send the profile links to. Enter as many addresses as you like, separating them with a comma and a space. Title the message whatever you would like. Enter the message you want to include with the link. Select the photos you want to send. Click Select All to check all the available photos. Uncheck the box next to any performance videos you do not want to include. Clear this box if you do not want notification that this message has been sent. 2. Once all the information has been entered click the Send button to send a link to your client s profile. Using Breakdown Express Page 47

48 Using Cmail Cmail (or Casting Mail) is an internal messaging system designed expressly for users of Breakdown Express and Actors Access. Since it is not part of your regular program although it is similar it never collects spam. What does it do? Cmail lets you instantly hear about auditions for your clients, forward those messages to the actors, and respond to the casting directors directly. You can also easily send messages to your clients or colleagues. Best of all, your messages never get lost in the haze of everyday . When you receive a message, you will get an on-screen alert as soon as you log in to Breakdown Express. You can also set it up for the system to you when you get a new Cmail message (see page 2). The same thing happens for the people you send messages too. How does it work? You can get to your Cmail from anywhere on Breakdown Express. Just click the Cmail icon. A caption tells you how many unread messages you have waiting at any time. My Folders Cmail comes with these default folders: Inbox (x) All the Cmail messages you ve received. The number shows how many new, unread messages are waiting. Sent Items All the Cmail messages you ve sent, including replies to messages you ve received. Trash All the messages you have deleted (see page 51). Messages are held in the Trash for 7 days before being permanently deleted. Drafts Messages you have marked Save for Later. These all function the same as in any web-based system. Using Breakdown Express Page 48

49 Creating a New Folder You can create as many folders as necessary to organize the Cmail you want to keep. 1. Click Create New Folder. 2. Enter a name, and click OK. Personal folders appear in alphabetical order below the Drafts folder. Managing Messages Inbox The Inbox displays new messages in two groups: System messages from Breakdown Services. Your received messages from casting directors, colleagues, or clients. Viewing and Replying System Messages System messages, if any, always appear before all others. You must open a system message before you can do anything else with it, such as forward it. You can t delete it without opening it. Received Messages For each received message the list displays who sent it, a subject, and the date and time it was received. Using Breakdown Express Page 49

50 The status of each message is identified by an icon that indicates whether the message is: Read Unread Replied To Forwarded Opening a Message To open a Cmail, click the subject. Every message gives you up to five options: Reply (if the sender has allowed it) Forward (not available in System Messages) Delete Print Mark Unread Replying To reply to the message you re reading: 1. Click Reply to open a new Cmail message with the original sender s name in the To line. 2. Write whatever you want in the Message area. You can keep or delete as much of the original text as you would like. Note: You cannot send your reply to anyone except the original sender. If you want to share this message with others, use Forward instead of Reply. 3. Click Send Message to send the Cmail. or Click Save for Later to move the message to your Drafts folder. Forwarding To forward the message to someone else: 1. Open the message you want to forward. 2. Click Forward to open a Cmail with the original text in the body of the message. You can keep or delete as much as you like, and type any additional note you want to include. Using Breakdown Express Page 50

51 3. Click Select Recipients (see page 54) and choose from your lists. Note: You cannot forward a Cmail to anyone not included in your Clients or Colleagues lists. 4. If you don t need or want responses to this message, clear the box next to Allow all recipients to reply; otherwise, leave it checked. 5. Then, click Send Message to send the Cmail, or Save for Later to move that message to your Drafts folder. Deleting To delete an open message: 1. Click Delete. 2. When the confirmation message appears, click Yes. The message moves into your trash folder and is held there for 7 days, then is permanently removed. Printing To print a message: 1. Open the message and click Print. A new window opens with a printer friendly version of the Cmail. 2. Click Print, then OK to send the message to your printer. Mark Unread If you want to ensure that someone else in the office sees this message, click Mark Unread to make this Cmail unread so the next person to open it will see it as if it had just arrived. Moving and Deleting Messages Moving Messages You will probably want to file your messages into topic-related folders to keep them organized. To do this: 1. Click the box next to any messages you want to move. You can also click the top checkbox on the private messages title bar to select all messages on that page at once. 2. In the Move checked to box, select a folder. The messages are automatically moved to the selected folder. Using Breakdown Express Page 51

52 Deleting Messages To delete a message from a folder: 1. Open the folder. 2. Check the box next to the message you want to delete. 3. In the Move checked to: box, select Trash. Deleting a Folder If a folder contains any messages, they will all be deleted along with it. Before deleting, be sure to move any messages you want to keep into another location. To delete a folder: 1. Click on the name in the My Folders list. 2. When it opens, click Delete Folder. 3. When the confirmation message appears, click Yes. Trash Deleted messages are kept in the trash folder for 7 days and then permanently deleted. To retrieve messages from Trash before that time: 1. Click Trash to open the folder. 2. Click the checkbox for the message you want to keep. 3. Select a folder name from the Move checked to: drop-down list. The message automatically moves to the selected folder. Using Breakdown Express Page 52

53 Getting Notifications You can determine whether or not you are notified by regular when Cmail messages are waiting for you. Below the My Folders menu, click Cmail Preferences, then click the checkbox to turn notifications on or off. You can also change this setting from your general preferences (see page 2). Notifications If you choose to receive notification, the system checks every 15 minutes for new messages. If it finds any, it sends a message to your regular address. If you don t access your Cmail for 4 hours, you will get an reminder. After another 4 hours, a second reminder goes out. You will not get another reminder until after you have checked your Cmail, even if a new Cmail arrives. This keeps your mailbox from filling up with Cmail reminders. Sending Cmails These are the basic steps for sending a Cmail message. 1. Click the Compose Message button to open a blank form. To fill in the To: field, click Select Recipients (see page 54). Note: If you send a message to multiple recipients, the individuals will not see who else received it. 2. Fill in the rest of the form. Subject In some cases a subject is entered for you, but you can always type something else if you choose Using Breakdown Express Page 53

54 Message Allow all recipients to reply Type the body of your message. Clear the checkbox if you do not want to receive replies. Leave it checked, if you do. 3. When you re ready, click Send Message to send the Cmail. or Click Save for Later to move that message to your Drafts folder. Selecting Recipients You cannot type directly into the To: field. To add recipients to the message, click Select Recipients to see the names of your clients and colleagues. The display automatically defaults to your client list. Clients Colleagues Search All of your clients are listed, but you can only send a message to those clients with an Actors Access account. If the name is red, it means they are registered with Actors Access; if it s gray, they don t. The clients are listed alphabetically, with those with Actors Access listed first. Note: This is a good way to find out which of your clients have not created Actors Access accounts yet. Go to the end of the last page of client names and look for anyone whose name is in gray. Click Colleagues at the top of the window to view any fellow agents or managers that have been added to your address book. Breakdown Services sets up these lists for you. To add or remove names, please send an to clientinfo@breakdownservices.com. For both the client and colleagues lists, you can quickly find a particular person by clicking Search at the top of the window. A search bar will appear where you can type the name you are looking for and then click the magnifying glass icon to find them. To return to the full list, clear that search bar and click the magnifying glass. Using Breakdown Express Page 54

55 Add recipients To add recipients to your Cmail: 1. Select the Clients or Colleagues display. You can add names from both client and colleague lists to the same message. 2. On each list, click the names of those you want to include. Selected names are highlighted in yellow. (To remove one, click it again.) 3. Once you have highlighted everyone you want to include, click Close Window. or Click Select All to add everyone in the list at once. The selected names now appear in the To: line of your message. Remove recipients To remove an individual from the To: line, click their name. Then click OK to confirm that you want to remove them. To remove all recipients from that message and start over, click Clear. If you added a whole group (Clients or Colleagues) with Select All, you must use Clear, and remove them as a group. Sending Cmail from a Breakdown Open their Profile You can also send a Cmail to one of your clients while you are in the process of submitting for projects. To do this: 1. Select a breakdown and select a role. Click Search to load your client roster. Then click the actor s name to open their profile. 2. Click the icon below the actor s picture. A Cmail opens with the name in the To: line. Using Breakdown Express Page 55

56 Sending Cmail from a Client s Profile You can also send a Cmail to a client while managing their profile. Open their Manage Details Page Go to the Clients menu and select Manage Clients. Click the name of the actor to open their Manage Details page. Click the icon at the top of the page. A Cmail opens with their name in the To: line. Responding to Audition Notifications When Casting Directors want to call your client in for an audition, you will receive a Cmail Audition Notification. There are two ways to view your auditions. 1. Open the message in your Cmail inbox. 2. In the Auditions menu, select the Schedules sub-menu, then Current. (Auditions that have already passed are listed as Archived.) Click on the project name to respond to the notice. Note: The Auditions menu also lists your Current and Archived Eco Cast invitations. For more information on responded to Eco Casts see the tutorial titled Eco Cast for Talent Reps Details Every audition notice contains the project title, the casting director s name, information about the audition, and the audition address. For each client, the invitation shows the scheduled day and time, and the role they will be reading for. Forward to clients Click to instantly forward the message to the clients. (If any of your clients are not in Actors Access, you must notify them some other way.) You may also edit the details and instructions provided by Casting if you want to add additional instructions or remove anything you don t want to share. Just click into the text box and make your changes before clicking the forward button. The actor will now receive a Cmail in their Actors Access account with the address, instructions, and the photo you used when you submitted them for this role. Note: This is just a notification. As the agent or manager, you must respond to the audition notice yourself. Using Breakdown Express Page 56

57 The colored dot to the left of each actor indicates one of three things. Blue dot This actor has an Actors Access account, but the notification has not yet been sent to them. Click the big orange button above to notify them. Green dot This actor has an Actors Access account, and the notification has been sent to them. Red dot This actor does not have an Actors Access account, you will need to contact them regarding this audition outside of the system. Respond to Casting For each client you have these options. Click the appropriate response. Confirm Unavailable for Audition Change Time As soon as you click this option button and send it, Casting can see that you have confirmed your client. You must include a note in the Leave Note box to let Casting know why the actor is no longer interested in this project. You must include a note in the Leave Note box to say why this time doesn t work and suggest a different time that does. If possible, Casting will make the change and re-send the audition notice. Click to send the response. You can only change your response once it has been sent if you have Confirmed the client. For Unavailable and Change Time you will not be able to change it because Casting may have already put someone else in that time. If something changes, you will need to call the casting director directly. Responding to Size Card Requests If you submit to a project in which the Casting Directors need size cards and you don t include from the beginning, you may receive a Cmail Size Card Request. Using Breakdown Express Page 57

58 To respond to a Size Card Request: 1. Check off the box under Include Size Card for the clients you want to send size cards for. Note: The indicator of an Incomplete Size Card is just to let you know that there are empty fields in that actor s sizes. You can still submit what they have. 2. Enter an optional note back to the Casting Director. 3. Click Using Breakdown Express Page 58

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