Read this First...1 Warning...1 About this manual...1 Safety...2 Country Specific Conditions...3 End of Life...4 FCC Classification...

Transcription

1 Table of Contents Read this First...1 Warning...1 About this manual...1 Safety...2 Country Specific Conditions...3 End of Life...4 FCC Classification...5 Meet your Document System...6 Overview...6 Operating Controls...8 Control Panel...9 Installing the Document Feed Trays...10 Installing the Slide and Catch tray...11 Power Up...12 Home Menu...12 Job Info...13 Side Guides...15 Document Orientation...16 Filling the Document Feeder Tray...16 Loading Envelopes...17 Sealing Envelopes...18 Filling the Sealing Liquid Reservoir...19 Shut Down the System...20 Options...21 Side Exit...21 insert'n Frank / insert'n Mail...21 Processing Mail Sets...22

2 Introduction...22 Processing a Basic Mail Set...23 Processing a Mail Set with BRE or Inserts...24 Document Separation...25 Processing Daily Mail...25 Test Run...26 Adjusting the Address Position...26 Adjusting the Envelope Insert Fingers...27 Verifying the Insert Position Working with Jobs...29 What is a job...29 Creating a new job...29 Performing a test run...31 Adjusting the Envelope Position...32 Using a job...33 Editing a job...34 Copying a job...35 Deleting a job...36 Job settings...37 Envelope settings...38 Document settings...39 Fold settings...41 Reading settings (option)...43 Double feed control settings...44 Job name...45 Mailing/Franking settings (option)...45 Advanced Settings...46 What are Advanced Setting?...46 Opening the Advanced Settings...47 Changing the Display Settings...48 Viewing System info and Software versions...48

3 What are licensed options?...49 Activating an option...50 Test Menu...50 Running diagnostics Reading...52 Introduction...52 Adjusting the reading head position...53 Document Orientation...54 OMR Code Description...55 Running an OMR test...58 Operator Maintenance...60 Maintenance Schedule...60 Clean and replace brushes...61 Clean the sensors on the envelope or document path...61 Clean the exit sensors...62 Resetting Photocells...62 Fault Finding...63 Error Messages...63 Clearing Stoppages...64 Lower Envelope Track...65 FlexFeed...66 Collating Area...67 PowerFold...67 Operator Troubleshooting...68 Trouble Shooting Table...68 Specifications...72 Technical Specifications...72 Hopper and feeder capacity...73 Configuration Dimensions...73 Document and Insert Specifications...74

4 Envelope and Document Set Specifications Terminology...77 Terminology...77

5 1 Warning Read this First 1 About this manual Ensure you have read and fully understood the safety requirements in this section. Languages According to the EC (European Commission) declaration following the Low Voltage Directive (2006/95/EC), this operator manual must be available in the national language(s) of the country where the system is delivered. Therefore, if you do not have an operator manual in your country s language(s), contact your authorized distributor. Software The software used for the reading option is based in part on the work of the Independent JPEG Group. Audience This manual is meant for operators of the document system. Trademarks maxifeeder, insert'n Frank, powerfold, intellideck, flexfeed and versafeeder are trademarks of Neopost however the affix will not be used further in this manual. 1

6 Symbols 1 This manual uses the symbols listed below. WARNING : Indicates a human safety hazard. ATTENTION : A risk to the equipment or mail could result from an action you may perform. NOTE : A remark that explains different cases or specificities. TIP : Advice to help save you time when processing your mail. SUPERVISOR : Indicates that you have to use the supervisor menu to perform the procedure. Safety Warnings Disconnect the power supply before performing any maintenance. Before connecting the system to the electrical supply, ensure that the system is suitable for the local mains voltage. Refer to the serial plate on your system for voltage requirements. Precaution The general process of automated document handling can sometimes create a build up of static electricity. Therefore we recommend that the following measures are taken to reduce the side effects of any electrostatic charge. Make sure that you operate the system within the recommended temperature and humidity conditions. Make use of antistatic mats where appropriate. If necessary, make use of an ionizer to reduce static charge build up in the room where the system is located. Please contact your supplier for further information. 2

7 Safety Precautions Only competent, trained personnel should operate this system. If non-trained personnel do operate this system, the manufacturer will not accept responsibility for any resulting accidents or injuries. Only skilled persons, who are aware of the risks involved, may open the protective covers. For safety reasons, the system will not function when the covers are open. Keep long hair, fingers, jewelry, etc. away from rotating and moving parts. The power connection must be easily accessible, preferably close to the system. For safety reasons, it is essential that the system is connected to a socket outlet that has a protective earth (ground) connection. Overcurrent protection in the equipment also relies on the branch circuit protection (max. 20 A). The following part(s) is (are) considered the equipment disconnect device(s): - Power supply cord plug or appliance coupler. 1 CAUTION: DOUBLE POLE / NEUTRAL FUSING (this means that after operating of the fuse, parts of the equipment that remain energized, might represent a hazard during servicing.) Country Specific Conditions Denmark In Denmark, certain types of Class 1 appliances may be provided with a plug that does not provide an adequate earth (ground) connection when inserted into a Danish socket outlet. Make sure the system has a good functioning connection that has protective earthing (the plug and socket outlet must match). Japan Establish an earth (ground) connection before connecting the mains plug to the power supply. First disconnect the power supply before removing the earth (ground) connection. Germany This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflections at visual display workplaces this device must not be placed in the direct field of view. 3

8 End of Life 1 The objectives of the European Community's environment policy are, in particular, to preserve, protect and improve the quality of the environment, protect human health and utilize natural resources prudently and rationally. That policy is based on the precautionary principle and principles that preventive action should be taken, that environmental damage should as a priority be rectified at source. Separating waste during collection is the precondition to ensure reuse and recycling of waste. The proper disposal of electrical or electronic equipment is necessary to achieve the chosen level of protection of human health and the environment in the European Community. More particularly, certain materials and components of waste electrical and electronic equipment need special treatment as improper handling or disposal on or into land, water or air would represent a major threat to the environment and human health. In order to facilitate collection and treatment separated from normal domestic waste, electrical and electronical equipment is marked with the following logo: By law, not only are you not allowed to dispose of the waste equipment via other waste channels, but we encourage you to actively contribute to the success of such collection and to the common good and better quality of life of present and future generations. For more information on the correct disposal of this product, please contact your local service organization. 4

9 FCC Classification This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Note: this equipment has been tested and found to comply with the limits for class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. 1 5

10 2 Meet your Document System 2 Overview Introduction The system is a folding and inserting system for processing mail easily. The system: Feeds documents Folds the documents Inserts the documents into envelopes Seals the envelopes Stacks the envelopes Automatic monitoring ensures the correct number of documents per envelope. The system can be operated by means of a user friendly interface. The settings of the system (types of documents, type of envelopes and the type of fold) is recorded in so called jobs. These jobs can be programmed by an authorized user. The system is equipped with a variety of special features, such as: Document thickness detection Programmable jobs Automatic jobs flexfeed Double feed control Hopper swap Multifeed Daily mail powerfold. 6

11 2 The figure shows an overview of the system. Document Feeders (flexfeed) (1) The flexfeed is the feeding part of the system.there are two types of feeders: the automatic and the special feeder. The automatic feeder does not require any adjustments for the separation. From a feeder you can feed one or more documents (multi feed). The feeders have a double feed control (DFC). DFC detects if more documents are fed instead of one. You can link feeders. This means that two feeders can be linked as pairs. When the first feeder is empty, the system switches to the other feeder. Meanwhile the empty feeder can be refilled without stopping the system. The upper automatic feeder is equipped with a 'daily mail' function.you can use this feeder to process sets of documents that you cannot process automatically (stapled documents and sets with varying thickness). Collating Area (2) All documents of a document set are collated and aligned in the collating area. powerfold(3) The fold unit folds the documents. The following fold types are possible (see Terminology): No fold V-fold C-fold Z-fold 7

12 2 Double V-fold Envelope feeder (4) Envelopes that are placed on a stack by the user, are fed one by one into the system by the envelope feeder. Inserter (5) After the documents are folded, the documents are transported to the inserter. The inserter inserts the documents into a waiting envelope. The inserter seals the envelope or not, depending on the settings. Automatic monitoring ensures the correct number of inserts per envelope. Operating panel (6) The machine is programmed and operated from the operating panel. Operating Controls 8

13 A - Envelope catch tray B - Envelope slide C - Display with operating buttons D - Upper unit E - Locking hand grip upper unit F - Document feeders G - Collator arm H - Collator area I - Power inlet, power switch, (RS232 connector / USB / modem - optional) J - Knobs for clearing stoppages K - Sensors L - Bellows M - Handle for clearing stoppages N - Sealing liquid reservoir O - Side cover (opened) P - Ruler Q - Thumb wheel for side guide adjustment R - Side guides envelope hopper S - Knob for separation adjustment T - Envelope support bracket 2 Control Panel The control panel consists of the touch screen and the following buttons: Stop ( ): The system completes the current mail set and stops, leaving the system empty and ready for a new set. Start ( ): The system starts to process mail sets. The display is covered with a thin pressure-sensitive layer. To avoid permanent damage of the display, do not use sharp objects to press on the display. 9

14 Installing the Document Feed Trays Place the document feed trays in position: 2 1. Hold the document feeder slightly inclined as shown in the figure. 2. Place the front end of the document feed tray underneath the two rollers. 3. Move the document feed tray upwards (lifting the two rollers), until it is possible to hook the feeder into place. 4. Move the document feed tray towards the machine and move the hooks over the mounting points (on both sides). 5. Let the document feed tray rest on the machine. 10

15 Installing the Slide and Catch tray To install the slide and the catch tray: 1. Attach the slide as shown in the figure Position the envelope catch tray into the holes underneath the envelope hopper as shown in the figure.the distance A should be approximately 1.5 x the envelope height. 11

16 Power Up 2 To start up the system: You can severely damage the machine if it is connected to the incorrect power supply. Before plugging in the machine, check if the local voltage is the same as the voltage mentioned on the type plate. 1. Connect the system to the mains power supply. 2. Use the power switch to switch the system on. The power switch is located on the right-hand side of the system. The touch screen shows the home menu. Home Menu When you start up the system, the home menu appears. With the arrows you can scroll through the jobs. If you want more information on a job, select the job. If you just want to start without job definition, press [New job] and select [Automatic] (see Processing mail sets on page 23). With the home button you get back to the home menu. The [Menu] button opens the advanced settings menu (see Opening the Advanced Settings on page 47). 12

17 Job Info If you want more information on a job, select the job in the home menu. The current job menu shows the following information of the selected job: 2 Job number and Job name Total: total number of envelopes that have been processed using this job To do: number of envelopes to do. Only indicated if a stop at value is set. Stop at: number of processed envelopes at which the system stops.you can set this number with the [Counters] button. You can set it between 0 (switched off) and The system will continue until the job counter reaches the stop counter value. The system stops and can be restarted. The stop counter is switched off when it is set to zero. If you want to reset the daily job counter and the stop counter, press the [Reset TOTAL Counter] button in the counters menu. The counter settings are job related. 13

18 A picture of the system with symbols for the selected features. The following symbols can be used: 2 Shows the feeders selected to pick documents from (black is selected). Every selected feeder shows how many sheets will be fed from the feeder and the length of the sheets. This sign indicates that the relevant feeders are linked. This means that when one feeder is empty, the system automatically starts picking documents from the other feeder. This sign indicates that for the selected feeder OMR is switched on (optional). This sign indicates that the relevant feeder is set for daily mail. Gives information about the envelope size (ISO format or height in mm). An envelope with a cross means that no envelopes are used. Shows the type of fold, in this case C-fold. The sign indicates that for the relevant feeder the double feed detection is switched on. [Edit]: use this button to edit the job (see Editing a job on page 34). [Info]: if you press the [Info] button, the screen shows how to position the envelope and documents in the feeders. From this menu you can press a button to view the reading settings and insert'n Frank / insert'n Mail settings. 14

19 Side Guides To adjust the side guides it is best to remove the document feed tray from the feeder as follows: 1. Push handle A downwards Lift the document feed tray upwards to unhook it and then pull it out from the feeder. 3. Loosen the knob B half a turn. 4. Grab the side guides in the middle and push them apart as far as possible. 5. Put a small stack of documents between the side guides. 6. Grab the side guides in the middle and push them towards the documents.the space between the side guides and the documents should be such that the documents have just enough play to move freely. 7. Re-tighten knob B. 8. Remove the stack of documents. 9. Replace the document feed tray (see Installing document feeders on page 10). 15

20 Document Orientation 2 Filling the Document Feeder Tray Fill the document feeder tray as follows: 1. Open the left-hand side guide A by turning it downwards. The feed rollers will automatically be lifted. 2. Place a stack of documents between the side guides. 16

21 3. Turn the left side guide upwards again. 4. Feed the documents (depending on the type of documents and the type of fold) (see Document Orientation on page 16). Loading Envelopes 2 Before you load the envelopes, make sure the envelope separation and side guides are correctly set. Proceed as follows: 1. Rotate thumb wheel D to move the side guides C apart. If the distance between the side guides is too large, the envelopes will twist sidewards, when transported into the machine. 2. Turn knob A counter-clockwise as far as possible. 3. Slide an envelope (with closed flap) between the rollers in the machine and turn knob A clockwise until a slight resistance is felt when moving the envelope in and out of the machine. 17

22 2 4. When the resistance is too high, turn knob A counter-clockwise, until only a slight resistance is felt. 5. Place the bottom envelope between the rollers (flap down and trailing - bottom side of the envelope pointing to the machine). 6. Loosen the stack of envelopes, and place the stack on top of the bottom envelope. 7. Shift envelope support B in or out, so that the flap side of the envelope is lifted approximately 20 mm (0.8 ). 8. Turn envelope support B so the weight of the envelopes is evenly distributed on both sides. Sealing Envelopes Switch the envelope sealing on or off: 1. Lift the handgrip to open the top cover. 18

23 2. Shift the blue handle A towards to disable the envelope sealing or towards to enable the envelop sealing Close the top cover. Before you start a job with sealing, wait approximately 5 minutes for the brushes to moisten or use moistened brushes. For instructions on the installation of brushes, see Clean and replace brushes on page 61. Filling the Sealing Liquid Reservoir 1. Open the front cover A. 19

24 2. Fill the reservoir B to the "Max" lip C with sealing liquid. 3. Close the front cover A. Before starting the job, wait approximately 5 minutes for the brushes to moisten. 2 Before starting the job, wait approximately 5 minutes for the brushes to moisten or use moistened brushes. For instructions on the installation of brushes, see Clean and replace brushes (User Guide). For good moistening, regularly check that the sealing liquid reservoir is filled. Shut Down the System 1. Use the power switch to switch off the system. The power switch is located on the right-hand side of the system. 20

25 3 Options Side Exit The system can be equipped with a side exit and catch tray. The side exit can be fitted instead of the standard envelope receiving tray. The side exit allows a conveyor or a franking system to be fitted in line with the system. The side exit can also be used with a catch tray to achieve vertical stacking. The catch tray is delivered with the side exit. insert'n Frank / insert'n Mail If this system is connected to a mailing/franking system, insert'n Frank / insert'n Mail allows you to: Switch automatic mailing/franking on or off Remotely select a mailing/franking job For programming this option, see Mailing and Franking settings on page 45. Refer to the appendix for an extensive description of the mailing (franking) option. 3 21

26 4 Processing Mail Sets Introduction 4 With the system you can process mail sets in the following ways: Automatic job: The system automatically picks one sheet from each filled feeder and processes them into mail sets. The automatic feature is described in this chapter. Manual job: various settings, not available in an Automatic job, can be stored for re-use in user-programmable jobs (Manual jobs). This includes the use of daily mail. Working with manual jobs is described in What is a job on page 29. Automatic job processes mail sets according to the following rules: The machine picks one sheet from each filled feeder; The picked documents will be folded (if necessary) and inserted into an envelope; Only the feeders that feed successfully will be selected; Only the Double Feed Control (DFC) of the upper feeder will be selected (this is done automatically). The following features are not supported with Automatic job processing: Linked feeders (the option where, if one feeder is empty, the system automatically continues using another feeder); Multifeed (picking more than one sheet from a certain feeder); Daily mail (see Processing Daily Mail on page 25); Reading functionality (see Reading Introduction on page 52); No envelope mode (see Envelope settings on page 38); Envelopes with open flap (see Envelope settings on page 38). If you want to use any of these features, you have to use Manual jobs to process the mail set (see What is a job on page 29). 22

27 Processing a Basic Mail Set A basic mail set consists of documents from one or more document feeders. This set is inserted into an envelope. Before you start, make sure you have read the Introduction on processing mail sets on page From the home menu, press the [New job] button. 2. Choose [Automatic] to start an Automatic job. 3. Load the documents and envelopes into the feeders Press the [1x] test run button to create one mail set and follow the instructions on screen. After a successful test run, it is possible to use the [Save] button to save the settings of the Automatic job to a new job. 5. Press the [start] button to start the mail set production. The system stops producing mail sets when one of the feeders is empty or the [stop] button is pressed. 23

28 Processing a Mail Set with BRE or Inserts A mail set with BRE consists of documents from one or more document feeders and an insert/bre from the BRE feeder. This set is inserted into an envelope. Before you start, make sure you have read the Introduction on processing mail sets on page Load the BREs with the flap down (flap leading). If a short feeder is present, load the BREs in the short feeder. If no short feeder is present, BREs can be loaded in the standard feeders. 1. From the home menu, press the [New job] button. 2. Choose [Automatic] to start an Automatic job. 3. Load the documents, BREs or inserts and envelopes into the feeders. 4. Press the [1X] test run button to create one mail set and follow the instructions on screen. 5. Press the [start] button to start the mail set production. The system stops producing mail sets when one of the feeders is empty or the [stop] button is pressed. 24

29 Document Separation The term Document separation refers to the adjustment required for separating the upper document from the rest of the documents in the stack. This prevents documents being picked up from the stack at the same time. This machine has automatic feeders only; all document separation is automatically adjusted. Processing Daily Mail The daily mail function is only available when reading is not activated. When daily mail is set, the links to the daily mail feeder will be deselected automatically. When the daily mail function is selected DFC is not available. 4 To process documents or sets of documents, which can not be processed automatically (e.g. stapled documents), the top feeder is equipped with a daily mail switch. To use the Daily Mail function: 1. Select a job where the daily mail function is selected. You can recognize the daily mail by the icon in the job information menus. 2. Turn down the left side guide A of the upper tray. Now you can see the Daily Mail handle B. 3. Move the handle to the right to enable the Daily Mail function. 4. Turn side guide A upwards. 5. Press the [start] button to start the job. 25

30 4 6. Place the document or document set in the feeder (see Filling the Document Feeder Tray on page 16). The document or document set will be folded and inserted into the envelope as described in the selected job. 7. Place the next document or document set in the feeder. The system will keep running to process the inserted document or document set. 8. When finished with Daily Mail, press the [stop] button to stop the job. 9. Set the Daily Mail handle B to the AUTO position to disable the Daily Mail and enable the automatic document separation. Test Run Before starting an Automatic job, it is possible to perform a single test run. This test run is intended to validate the settings of the Inserting System: Inspect and adjust the stop position of the envelope. Check the fold settings for one set. Check if the address is correctly positioned behind the envelope window. Adjusting the Address Position If the address on your mail is not correctly positioned behind the envelope window, change the address position as follows: Adjusting the address position is only possible after running a test run (by using the [1x] button). 1. Choose a job and press the [1x] button. 2. Press No if asked if the mail set is correct. 26

31 3. Press Yes if asked if the documents are inserted correctly. 4. Press No if asked if the address is readable. 5. Follow the steps in the wizard. Adjusting the Envelope Insert Fingers To make a good insert of the document set into the envelope, the insert fingers A should be about 5 mm (0.2 inch) inside the envelope. The outer fingers should be about 5 to 10 mm (0.2 to 0.4 inch) from the edges of the envelope. 4 To verify that the position of the fingers is correct: 1. Choose a job and press the [1x] button. 2. Follow the steps in the wizard. 3. Loosen the knurled knobs C. 4. Adjust the fingers A so that the tip is approximately 5 mm (0.2 ) inside the envelope. 5. Tighten the knurled knobs C. 6. Adjust the outer fingers D approximately 5-10 mm (0.2 till 0.4 ) from the edges of the envelopes. Check the position of the insert fingers when changing to a different type of envelope. 27

32 Verifying the Insert Position To make a good insert of the document set into the envelope, the envelope should be positioned correctly. The document set is inserted correctly if the flap folding line of the envelope is positioned underneath the green roller B. 4 To verify the insert position: This adjustment must only be checked in case of problems or when changing the envelope type. 1. Choose a job and press the [1x] button. 2. Lift the locking lever of the loc and pull the loc into the vertical position. 3. Press No until the question about envelope position appears. 4. Press No again and follow the instructions on screen. 28

33 5 Working with Jobs What is a job If you have to process a lot of mail sets of the same type (for example bills), you can save the settings to a 'job'. The next time you just select the job and immediately start without defining any settings. The following settings are saved in a job: Envelope type/size; Which document feeders should be used, how many documents should be fed from each feeder and document height for each feeder; Feeder linking on/off; If BREs or insert cards should be included; Address position; Fold settings; Double feed control settings; Reading settings (option); Mailing and Franking settings (option); Batch Counter, defining the number of mail sets that the job must process. The job will automatically stop processing when this number is reached. 5 Creating a new job To create a new job: 1. From the home menu, press the [New job] button. 29

34 2. Press [Manual] to create a new job. For [Automatic], see Processing a basic mail set Enter the pin code Press the [Job wizard] button to create a new job with the job creation wizard or press the [Advanced] button (experienced users only) to define the settings of the new job. If you use the job creation wizard, follow the steps on screen. If you use the advanced way of job programming, continue as follows: 30

35 5. Press [OK] to confirm the selected free job number. A new selected job number starts with default settings. The job settings menu opens. The meaning of all buttons and settings is explained in Job settings Press [Save] to save the job with the entered settings under the specified job number and name. To name a job, see Job name settings. 7. Press the [1x] button to verify that the insert position and address position are correct (see Verifying the Insert Position and Adjusting the address position). Performing a test run Before starting a job, it is possible to perform a single test run with the settings of the current job. To perform a test run: 1. In the home menu, use the arrows to scroll through the Job selection list. 31

36 2. Select the job you want to use Click the [1x] button. 4. Follow the steps in the wizard. Adjusting the Envelope Position Before performing a test run, it is possible to adjust the envelope position. To adjust the envelope position: 1. Press the button to start adjusting the envelope position. 2. Use the arrows beneath the ruler to adjust the envelope position. 32

37 3. Press the to check the new alignment. 4. Press the [OK] button to accept the new alignment. 5 Using a job If you want to use an existing job: 1. From the home menu, select the job you want to use. 2. If you want to perform a test run: Press the [1x] button to do a test run. 3. If you want to change the counter for this job: Press the [Counters] button to make changes to the amount of mail sets that the job produces. 4. Press the [Start] button to start the job. 33

38 Editing a job To edit an existing job: 1. From the home menu, select a job you want to edit Press the [Edit] button. 3. Enter the pin code The job settings menu opens. See Job settings on page 37 for the meaning of all buttons and settings. 4. Press [Save] to save the job with the entered settings under the specified job number and name. 5. Press the [1x] button to verify that the insert position and address position are correct (see Verifying the Insert Position on page 28 and Adjusting the address position on page 26). 34

39 Copying a job To copy existing job settings to a new job: 1. Press the [Supervisor] menu button from the main menu. 2. Enter the pin code Press the [Job] menu button. The job menu opens. 4. Press the [Copy job] button. The copy job menu appears. 35

40 5. Press the arrows if you want to select another job number to copy from or to copy to. You can only copy job settings to new jobs Press the button for details of the job to copy from. 7. Press [OK] to copy the job settings. If all jobs are programmed the touch screen shows No more free jobs. It is possible to copy an Automatic job into a job. Before an Automatic job can be copied, it has to be defined successfully (see Processing a basic mail set on page 23). Deleting a job To delete an existing job: 1. Press the [Supervisor menu] button from the main menu. 2. Enter the pin code Press the [Job menu] button. The job menu opens. 36

41 4. Press the [Delete job] button. The delete job menu appears. When you press [OK], the job is deleted without a warning Select a job number and press [OK]. Job settings From the job settings menu the following settings are available: Envelope settings (see Envelope settings on page 38); Document settings (see Document settings on page 39); Fold settings (see Fold settings on page 41); Reading settings (if installed, see Reading settings on page 43); Double feed control settings (see Double feed control settings on page 44); Job name settings (see Job name settings on page 45); Mailing/Franking settings (if installed) (see Mailing and Franking settings on page 45); If you want to view the job details of the current job, press the run a test, press the [1x] button. button. If you want to 37

42 Envelope settings In the envelope settings menu you can define the envelope properties. 5 In the top of the screen, three selection buttons are displayed, from which one can be selected. The selected settings button will be highlighted. Press the button to select an envelope with closed flap. This means that the envelopes are fed with closed flap. Use the button to enter the applicable dimensions. It is also possible to select ISO standard envelopes or dimensions in inches (depends on the installation settings). The envelope height can be set between 90 mm (3.5 inch) and 162 mm (6.38 inch). Press the button to select an envelope with open flap. This means that envelopes are fed with open flap. Use the upper button to enter the applicable dimensions. The envelope height can be set between 90 mm (3.5 inch) and 162 mm (6.38 inch). It is also possible to select ISO standard envelopes or dimensions in inches (depends on the installation settings). Use the second button to enter the flap height. The flap height can be set between 32 mm and the envelope height minus 32 mm (1.26 inch). Press the button to define a job without inserting the documents in envelopes (no envelope mode). This can be useful for jobs, where documents only have to be sorted and/or folded. 38

43 Document settings In the document settings menu you define the document formats and the number of documents that must be picked from the different feeders. 5 Press the Press the button to set the number of sheets for the different feeders. button to select a feeder. The selected feeder is highlighted. You can feed more than one document for your document set from each feeder. This is called Multi Feed. Press the arrows to change the number of sheets that must be picked from the highlighted feeder. When the number of documents is 0, the selected feeder will be deselected. When a feeder is set to daily mail the number of documents is always 1 and can not be set in this menu. The maximum number of sheets in a set is [25]. When folding is used the maximum set thickness is 5 sheets (80 gr./m2). 39

44 Press the button to enter the document height. The height or the ISO format of the document will be displayed next to the relevant feeder. 5 Press the button to select a feeder. The selected feeder is highlighted. Press the button to show a numeric keypad to enter the exact dimension of the document. Dimensions can be entered in mm, inches or as standard ISO paper dimensions (depending on installation settings). The system will not allow entering dimensions out of technical ranges. The document size can be set between 90 mm (3.54 inch) and 356 mm (14 inch). The default document size setting of a new job is 297 mm (11.7 inch). Press the button to link two feeders. This function enables to fill two adjacent feeders with the same documents. When the first feeder is empty, the system automatically swaps to the other feeder. Press the highlighted. button to select two adjacent feeders. The selected feeders will be Press the button to link two highlighted feeders. The link-symbol will be displayed between the selected feeders. When linking two feeders, the program will automatically apply the number and format of the documents of the lowest feeder to the other feeder. 40

45 When a feeder is selected for reading, the feeder below can not be linked to this reading feeder. Press the button to enter the setting of the daily mail function. This function enables to process documents or sets of documents, which can not be processed automatically (see Processing Daily Mail on page 25). The upper feeder is automatically selected. Press the button to enable the daily mail function. The icon appears behind the upper feeder. If you press the button again the daily mail function will be disabled. 5 The daily mail function is only available when reading is not activated. When daily mail is set, the links to the daily mail feeder will be deselected automatically. When the daily mail function is selected DFC is not available. Fold settings In the fold settings menu you can adjust the folding dimensions and folding type. Select the fold type. The following choices are available: No fold (no settings required) V-fold C-fold Double V-fold Z-fold Except when no fold is required, the touch screen shows a simple diagram of the document with the fold positions. 41

46 5 To change the fold positions press the of the relevant fold. Fold type V-fold C-fold First fold Second fold Z-fold First fold Second fold Double V-fold First fold Second fold button next to a fold. Enter the required position Minimum position 75 mm (2.95") 75 mm (2.95") Position first fold plus 25 mm (0.98") 75 mm (2.95") Position first fold plus 25 mm (0.98") 75 mm (2.95") Position first fold plus 25 mm (0.98") Maximum position Longest document length minus 25 mm (0.98") Longest document length minus 50 mm (1.97") Longest document length minus 25 mm (0.98") Longest document length minus 100 mm (3.94") Longest document length minus 75 mm (2.95") Longest document length minus 50 mm (1.97") Longest document length minus 25 mm (0.98") The touch screen will indicate when entered positions are out of range. 42

47 Reading settings (option) For a full function description of reading, see Reading Introduction on page 52. In the reading settings menu it is possible to enable or disable the Optical Mark Recognition (OMR) function and to adjust the basic settings. The first reading settings menu covers the following settings: 5 Code type: default is the setting none : reading is disabled. Change the setting with the button. The following code is possible: - 1-track OMR By pressing the button the next reading settings menu appears. In this menu you can define: the location of the OMR code. See OMR Code Description on page 55 for the correct location. the maximum number of sheets. Use the arrow buttons to select the maximum amount of sheets in the set of documents. The maximum number that can be entered here is 5. 43

48 Double feed control settings In the DFC settings menu you can set Double Feed Control (DFC) for the different feeders on or off. 5 Press the button to select a feeder. Press the button to switch the DFC on or off. When switched on, the icon is displayed. When a job is started, the first document taken per feeder is used for a reference measurement. When a document is exceeding that reference thickness an error will be displayed. Press the button to set Continue on double on or off. If Continue on double is on ( yes ), the machine will not stop if two sheets are feeded instead of one. The document-set containing the double sheets will be diverted. When Daily mail is selected, the DFC of the upper (Daily mail) feeder is switched off automatically. 44

49 Job name It is possible to store the job with a meaningful job name, to easily recognize the job. This name is displayed at job selection. Enter a job name with the alpha-numeric keypad. 5 Use the button to clear a character left of the cursor position (backspace). Use the [CE] button to clear all entered characters and start again. Mailing/Franking settings (option) If this machine is connected to a mailing/franking machine, this option allows you to: switch automatic mailing/franking ON or OFF. select a mailing/franking job. Use the button to choose between: - Pass through: Franking is disabled. - Yes: Franking is enabled. In case franking is enabled, the franking value is defined by the franking machine. 45

50 6 Advanced Settings What are Advanced Setting? Advanced Settings are all settings that can be found under the Display Settings Menu and the Supervisor Menu. 6 The Display Settings menu contains the following settings: Set screen brightness (see Changing the Display Settings on page 48); Set interface volume (see Changing the Display Settings on page 48); The Supervisor Menu contains the following settings: 46

51 System info (see Viewing System info and Software versions); Options (see Activating an option on page 50); Test (see Test menu on page 50); Online Services (see Start-up Online Services); Job menu (see What is a job on page 29); Opening the Advanced Settings If you want to see or edit any of the Advanced Settings: 1. From the home menu, press the [Menu] button Choose if you want to see the Display Settings or the Supervisor Menu. Press the according button to enter that menu. Please note: to access the Supervisor Menu, enter the PIN-code After entering the correct pin code the Supervisor Menu appears. 47

52 Changing the Display Settings From the Display Settings screen, you can change various settings. 6 To change the Display Settings: 1. Use the arrows next to the brightness symbol to increase or decrease the display brightness. 2. Use the arrows next to the volume symbol to increase or decrease the interface volume. Viewing System info and Software versions From the Supervisor menu, you can view the System info and Software versions. Proceed as follows: 1. From the Supervisor menu, press the [System info] button. The System info menu opens. Here, the following information is shown: - Flex certificate - this option is used for OMR; - Counter since last visit - the counter value since the last service visit; - Last error - The last error generated by the system. 48

53 2. Press the [Software versions] button to view information on the version of the installed software. The software versions menu opens. This screen shows the software versions that are present in the total system, see example. Pressing the [i] button shows the subversion revision numbers instead of the standard software version numbers. Generally these are used for development reasons, but sometimes it s convenient to have them for trouble shooting reasons. 6 What are licensed options? The Option menu shows the following information: Chip ID System ID Installed options. These software options are enabled using license codes. These license codes, together with the identification number of the machine enable the relevant options. The enabled and available software options are displayed in this screen. Contact your dealer for information about these license codes. 49

54 The system supports the following licensed options: - Advanced reading (see Reading Introduction on page 52); - OMR 1 track (see OMR Code Description on page 55); - insert'n Frank / insert'n Mail (INF) (see Mailing and Franking settings on page 45); - OLS (see Online Services introduction). Activating an option To add a licensed option: 6 1. In the Options screen, press the [Add] button. 2. Use the keypad to enter the license key code that you received from the supplier to activate the relevant option on this machine. If needed, use the arrow keys to navigate through the entered characters. 3. Press the [OK] button to add the licensed option. The system will now verify the license key. 4. Switch the system off and on. Test Menu The Test menu can be used to check the system, reset all photocells and execute reading tests. The menu consists of the following functions: 50

55 Diagnostics - Use this function to check if all motors, clutches and sensors are correctly connected. This test derives the status of the actuators and clutches by briefly activating the actuators and then measuring the current (see Running diagnostics); Reset photocells - Use this function to calibrate all photocells (see Resetting photocells on page 62); OMR test - Use this function to test the OMR functionality (see Running an OMR test on page 58). Running diagnostics To run a diagnostics of the system: 1. In the Test menu, press the [Diagnostics] button. The Hardware test screen appears Remove all documents and envelopes and close all covers before starting the diagnose. 3. In the Hardware test menu, press the [Start diagnose] button. When the test is finished, the Status report is shown, showing a list of all problems found during diagnostics. 4. If no problems were found, press the [OK] button. If problems have been found that can not be solved, call your service organization. 51

56 7 Reading Introduction The folding and inserting system can be equipped with reading. This allows the system to read special codes that have been printed on the documents. These codes contain information about the processing of the sheets. The following code type is available: 1-track basic or advanced OMR: Optical Mark Recognition 7 Depending on the settings, the code tells the system if: The document set is complete Enclosures must be added to the set The system must stop The set is complete (no pages are missing) The sheets with the printed code are placed in a feeder. Depending on the programmed code, the other feeders can be used as selective feeders to add enclosures. In case of a Z-fold, the address has to be printed on the last page of the set (see Document orientation on page 54 for the code position). With the other fold types, the first sheet of a set always contains the address. A full length code is printed on every sheet of a set. The code must appear at the same location on every page regardless of the actual code length. The code on the last sheet of the set contains the insert instruction. The other sheets carry the accumulate instruction. If a parity check is used with OMR, this is checked on each sheet. 52

57 General requirements for printing codes If you print documents for reading: Make sure the ribbon or toner quality is sufficient. Print the code in black. Marks on the same sheet must have equal intensity. Print the code at the same position on every sheet. Be aware of "background noise". The reading function can be disturbed by: color changes on the form, background design and a logo or copy on the opposite side of the sheet that will bleed through. For matrix printers near letter quality (NLQ) printed characters are preferred to obtain maximum blackness (double strike). For more information on how to print a reading code on your document, contact your service organization. 7 Adjusting the reading head position The horizontal position of the reading head must be adjusted to the same position of the printed marks on the documents. To adjust the reading head, proceed as follows: 1. Fold a document with reading code on the first mark. 2. Open the top cover. 3. Hold the document in the middle against the ruler. 4. Shift the reading head A so it is positioned exactly above the middle of the reading marks. 53

58 5. Divide the paper guides B along the width of the document. 6. When the reading head is adjusted it is possible that paper guides have to be removed and placed on the other side of the reading head. Document Orientation Switch on the reading function and set the position of the reading marks as described in OMR Code Description on page 55. Document orientation: 7 54

59 OMR Code Description Position of the code on the document: 7 Minimum line thickness of a mark: 0.2 mm (0.008 inch) Default the first mark from the top is set to: 100 mm (3.9 inch). This parameter is set in the job settings. The code must have a consistent number of mark positions on every page. The white area in the picture shows the limits where the code can be printed. OMR license types There are two OMR license types: Basic Advanced 55

60 OMR basic license 7 For the OMR basic license the following functions are available: Start mark: indicates the start of the code. Insert/Accumulate: defines when a document set is complete and must be inserted into an envelope. Parity check: by adding a parity mark the reading code can be checked. The sum of the marks must be even. Safety Mark: is used as an extra security. With skewed paper the reading head can miss part of the reading code. In these situations the safety mark is not read, and the system will give an error. The safety mark also indicates the end of the reading code. This mark must always be present on the document if it is part of the code definition. The minimum code is one mark in one line (insert). However for reliability it is advised to use at least 2 marks. The first line is the start mark. A mark printed on the second line means insert. No mark on the second line means accumulate. In some cases, on request of the customer, the reading of the basic commands can be reversed by the service organization.this means that no mark is interpreted as an insert command and that for the accumulate command a mark has to be printed. 56

61 OMR advanced license For the OMR advanced license the following functions are available: The basic functions (Start, Insert, Parity, Safety) Divert - The machine stops, manually remove the set from the collator. Reset and start again. Stop - The machine stops, manually remove the set from the collator. Reset and start again. Selective Feed - The machine will selectively feed an enclosure when commanded so. Sequence Check - Sheets in a stack can accidentally get out of sequence or can be missing. This can be detected by the sequence check. Each sheet has a binary code that is a part of the reading code. Depending on the application one, two or three marks are used by sequence check. OMR general remarks General remarks: In case of OMR the marks must always be used in the sequence as shown in the figure. 7 If a function is suppressed the following function will move upwards one line. The mark definition is a service setting. 57

62 An Example of OMR Code In the figure the legend for the following example is shown. In this example feeder station 3 is the reading feeder. The feeder stations 1 and 2 are selected for selective feeding. In this example, a set of 4 sheets with two selective feeds (station 2 and 1) and three sequence check marks is shown. 7 The first position is used for the start mark which must be printed on every sheet. The second mark position is used for the insert/accumulate command. The mark is printed on the last sheet of the set (inserting is required). Position 3 and 4 are reserved for selective feeding from station 2 and 1. Print a mark on position 3 when a selective feed from station 2 is required. Print a mark on position 4 when a selective feed from station 1 is required. Position 5, 6 and 7 are used for the sequence check marks. Running an OMR test To run an OMR test: Before running an OMR test, select a job that uses OMR reading. 1. In the Test menu, press the [OMR test] button. The OMR test menu appears. 2. Press the [Test] button to start the OMR test. After the test is finished, the Result screen appears. 58

63 3. In the Results screen, evaluate the test results. Use the button to see the OMR info. 4. Press the [Back] button to return to the OMR test menu. 7 59

64 8 Operator Maintenance Maintenance Schedule Disconnect the mains power supply before performing any maintenance. The user must not attempt to service the appliance beyond that described in this operator manual. All other servicing must be carried out by qualified service personnel only. Please contact your authorized distributor. 8 Maintenance frequency Daily Weekly When necessary Maintenance Check the system functions. Keep the system in proper condition by removing dust, paper remains, etc. The machine is delivered with an extra set of brushes. To always have one clean set available, it is recommended to soak one set in water and use the other set. When dirty or saturated, clean the brushes of the envelope sealing or replace them (see Clean and replace brushes on page 61). When dirty or saturated, clean the moistening cloth or replace if necessary. Clean feed and insert rollers as instructed by the Service Engineer. When the display warns about dusty sensors, certain sensors have to be cleaned. After cleaning, always calibrate the photocells (see Resetting photocells on page 62). For the sensors on the envelope or document path, see Clean the sensors on the envelope or document path on page 61. For the exit sensors, see Clean exit sensors on page

65 Clean and replace brushes When dirty or saturated, clean the brushes of the envelope sealing or replace them as follows: 1. Moisten the new brushes in water. 2. Remove the brushes one by one by pulling them down from the brush holder. 3. Replace the brushes. Make sure that the studs on the brushes are fitted in the corresponding holes in the brush holder. Clean the sensors on the envelope or document path 8 When the display warns about dusty sensors in the envelope or document path, clean them as follows: 1. Open side cover A. 2. Place bellows B in the upper air plug C and firmly squeeze a few times to blow the dust from the document path sensor. 3. Place the bellows in the lower air plug and firmly squeeze a few times to blow the dust from the envelope path sensor. 4. Calibrate the photocells (see Resetting photocells on page 62). 61

66 Clean the exit sensors 8 To clean the exit sensors: 1. Rotate a slightly moistened cotton swab in the lower hole, to clean the lower exit sensor. 2. Rotate a slightly moistened cotton swab in the upper hole, to clean the upper exit sensor. 3. Calibrate the photocells (see Resetting photocells on page 62). Resetting Photocells To calibrate all photocells: 1. In the Test menu, press the [Reset photocells] button. The Calibrate photocells menu appears. 2. Remove all documents and envelopes and close all covers before starting the calibration. 3. In the Calibrate photocells menu, press the [Cal.] button. When the calibration is finished, the system returns to the Calibrate photocells menu. 62

67 9 Fault Finding Error Messages When an error occurs the display shows a screen showing the following information: An indication of the area in which the error occurred An error description A suggested solution behind the pointing hand Press the button to view more information about the occurred error and about the possible actions to avoid the error from re-occurring. After solving the problem, press [Reset] to reset the error (the error screen will disappear). Special Errors Reading errors (when reading is enabled) The document set is diverted. The operator must remove the document set and has to complete the set manually! Technical errors The display shows a message. The error cannot be solved by operating personnel and assistance of the service support is needed. Warning Screen When a cover is opened, the display shows a warning screen with the message Cover open and a suggested solution Close cover. 9 63

68 Clearing Stoppages Stoppages can occur in the following areas: 9 1. flexfeed area 2. Collating area 3. powerfold area 4. Lower envelope track 64

69 For clearing of stoppages, three system sections can be opened: A - Top cover to reach the powerfold and flexfeed area. B - Collator plate to reach the collator area. C - Front cover to reach the envelope track and inserter area. Lower Envelope Track 9 When a stoppage occurs in the lower envelope track, remove the envelopes as follows: If needed, envelopes can be transported manually to the insert table or lower envelope track by means of handle F. To transport a mail set manually, turn handle E. 1. Open the side cover C. 2. Lower and hold the handle D to the left and remove the envelope(s) from the lower envelope track. 3. Release the handle D. 4. If necessary, the envelopes and documents can be transported manually by turning the blue knob E clockwise. 65

70 5. Turn the blue knob F clockwise to manually transport envelopes through the lower envelope track. 6. Close the side cover. 7. Press the [Reset] button to reset the error and restart the job. FlexFeed When a stoppage occurs in the flexfeed, remove the documents from the flexfeed as follows: 9 1. Open the top cover A by pulling up the handle. 2. Remove the documents from the flexfeed area. 3. Close the top cover A. 4. Press the [Reset] button to reset the error and restart the job. 66

71 Collating Area When a stoppage occurs in the collating area, remove the documents from the collating area as follows: 1. Move the collator plate B down. 2. Remove the documents from the collator area. 3. Move the collator plate B up in position. 4. Press the [Reset] button to reset the error and restart the job. PowerFold 9 When a stoppage occurs in the powerfold, remove the documents from the powerfold as follows: 1. Open the top cover A by pulling up the handle. 67

72 2. Remove the documents from the powerfold area. 3. Close the top cover A. 4. Press the [Reset] button to reset the error and restart the job. Operator Troubleshooting To resolve problems: 1. Write down the error. 2. Try to solve the problem by consulting the troubleshooting table. 3. Switch the inserter off and on again, to verify system operation. 4. When the error still occurs contact your service organization. 9 When contacting the service organization, you will also be asked for the last error message and the software version of the installed software. To determine the software version, see Viewing System info and Software versions. Trouble Shooting Table Symptom The system cannot be started after switching on. Possible cause System not connected to mains. Fuse is blown. Remedy Connect the system to the mains. Replace fuse below power switch. Reference - - A cover is opened. Close the covers. - 68

73 System stops with envelope at insert position (flap not open). Envelopes are double fed. Envelope stops skewed. Envelopes are fed irregularly. Flap is wrinkled and sometimes not opened. Envelopes stacked reversed in the hopper. Envelope flap sticks. Wrong envelope type used (not according to specifications or job settings). Envelope separation not correctly set. Envelopes not placed properly in the hopper. Side guides of the envelope hopper are set too wide. Hopper almost empty. Separation set too narrow. Side guides set too narrow. Envelope support not positioned correctly. Envelope not within specifications. Flap sticks. Flap curled. Separation set too narrow. Check envelope feed adjustments. Place envelopes correctly in hopper. Store envelopes according to specifications. Change envelopes according to specifications. Adjust envelope separation. Check and replace if needed. Check side guides and adjust if needed. Refill hopper. Adjust envelope separation. Check side guides and adjust if needed. Reposition the envelope support. Check specifications and change envelopes if needed. Store envelopes according to specifications. Envelopes stored or manufactured improperly. Adjust envelope separation. Loading Envelopes on page 17 Envelope settings on page 38 Envelope settings on page 38 Loading Envelopes on page 17 Loading Envelopes on page 17 Loading Envelopes on page 17 Loading Envelopes on page 17 Loading Envelopes on page 17 Loading Envelopes on page 17 Loading Envelopes on page 17 Verifying the Insert Position on page 28 Verifying the Insert Position on page 28 Verifying the Insert Position on page 28 Loading Envelopes on page

74 9 Fingers are placed on top of the envelope. System stops while inserting (stoppage at the inserting point). Flap not sufficiently moistened. Fingers adjusted too deep into the envelope. Envelope stops too early. Fingers not correctly adjusted. Inserted document too long for used envelope. Envelope throat incorrect. Envelope glued inside. Window not glued properly. Water level low. Brushes dry. Brushes dirty. Moistening felt dry. Moistening felt dirty. Brushes worn out. Moistening felt worn out. Check fingers position, adjust if needed. Check envelope stop position, adjust if needed. Check fingers position, adjust if needed. Check fold settings. Check envelope specifications. Eliminate faulty envelopes. Eliminate faulty envelopes. Check water level, refill if needed. Check brushes, replace if needed by the extra soaked set. Check brushes, clean if needed. Check the moistening felt, refill water tray if needed. Check the moistening felt, clean if needed. Replace brushes. Replace moistening felt. Adjusting the envelope insert fingers on page 27 Verifying the Insert Position on page 28 Adjusting the envelope insert fingers on page 27 Fold settings on page 41 Verifying the Insert Position on page Filling the Sealing Liquid Reservoir on page 19 Maintenance Schedule on page 60 Maintenance Schedule on page 60 Filling the Sealing Liquid Reservoir on page 19 Maintenance Schedule on page 60 Maintenance Schedule on page 60 Maintenance Schedule on page 60 70

75 Envelope not always ejected from sealer. No document fed. Skewed documents fed. Document set not correctly inserted. Address not readable from window Inserted document too big. Document not inserted deep enough. Sealing area dirty. Feeder empty. Side guides set too narrow. Side guides set too wide. Insert position not correct. Insert fingers not correctly positioned. Address position not correctly defined. Check fold settings, adjust if needed. Check adjustment of envelope stop position and fingers. Clean sealing area. Refill feeder. Adjust the side guides. Adjust side guides. Check insert position. Check insert finger position. Check address position. Fold settings on page 41 Verifying the Insert Position on page 28 Maintenance Schedule on page 60 Filling the document feeder tray on page 16 Adjusting the side guides on page 15 Adjusting the side guides on page 15 Verifying the Insert Position on page 28 Adjusting the envelope insert fingers on page 27 Adjusting the address position on page

76 10 Specifications Technical Specifications 10 Model Type Theoretical max. speed Power consumption Voltage tolerance Fuse Approvals Noise Level Operating temperature Humidity DS-63, M3300 and FD6204 series Inserter system for medium office use inserts per hour, depending on application. 100V AC / 50 Hz / 3.0 Amps. 115V AC / 60 Hz / 3.0 Amps. 230V AC / 50 Hz / 1.5 Amps. 100V: +6% / -10% 115V: +6% / -10% 230V: +10% / -10% 100/115 V AC: T 3.0 A, 125 V. Time lag, 5.0 Amps. rated current, 125 V. 230 Vac: T 1.5 A H, 250 V. Time lag, 1.5 Amps. rated current, high breaking capacity, 250 V. EMC Certificate conform EMC-Directive. FCC Certificate conform 47CFR, part 15 CB Certificate conform IEC UL Listed I.T.E. (Information Technology Equipment) Conform UL-IEC , file E Conform NEN-EN-IEC and derivatives. <68 dba (according to ISO 11202) 10 C - 40 C (50 F-104 F) 30%-80% 72

77 Hopper and feeder capacity Envelope hopper Document feeder tray 325 envelopes (80 g/m²) 325 sheets (80 g/m²) Configuration Dimensions 1 station 1 station OMR 1.5 stations 2 stations 2.5 stations Height 527 mm (20.7 inch) 637 mm (25.1 inch) 527 mm (20.7 inch) 527 mm (20.7 inch) 637 mm (25.1 inch) Width* 460 mm (18.1 inch) 460 mm (18.1 inch) 460 mm (18.1 inch) 460 mm (18.1 inch) 460 mm (18.1 inch) Length* Weight 765 mm (30.1 inch) 69 kg (152 lbs) 765 mm (30.1 inch) 69 kg (152 lbs) 765 mm (30.1 inch) 69 kg (152 lbs) 765 mm (30.1 inch) 69 kg (152 lbs) 765 mm (30.1 inch) 72 kg (159 lbs) 10 * Width: The optional side exit is mm outside the cover ( inch) Length: with hopper and collator 1120 mm (44.1 inch) with standard exit (catch tray) mm ( inch) with side exit 1200 mm (47.2 inch) 73

78 Document and Insert Specifications 10 Paper quality Paper size Folding capacity Envelope sizes Envelope quality Minimum 60 g/m² (15 lb bond) Maximum 250 g/m² (62.5 lb bond), when folded max. 170 g/m² (42.5 lb bond) Booklets up to approximately 1 mm (0.04 inch) thickness, depending on stiffness Minimum width: 130 mm (5.1") Maximum width: 236 mm (9.3"), when folded max. 230 mm (9.1") Minimum length: 90 mm (3.5"), the minimum document length used for the upper feeder is 115 mm (4.5") Maximum length: 356 mm (14") max. 5 sheets (max. 80 g/m²) Standard BRE (Business Reply Envelopes) Minimum 80 g/m² (20 lb bond) Maximum 120 g/m² (30 lb bond) 74

79 Envelope and Document Set Specifications 10 A B C D E F G Minimum size Maximum size* 160 mm mm mm mm mm 1.25 B-32 B mm mm mm 5.1" A-12 ** A-0.47 ** 84 mm 3.3 B-6 B g/m2 2.5 mm *** 0.1 *** * Maximum insert specifications are based on single sheets. When multiples are handled, more room inside the envelope is needed depending on the application. ** When insert is more than 1 mm (0.04 inch): A-15 mm / A-0.6 inch. *** Booklets up to approximately 1 mm (0.04 inch) thickness, depending on stiffness. 75

80 Remarks: The specification of the paper handling equipment is often wider than that of the envelopes and documents handled. The condition of material handled will limit the specified environmental conditions. We recommend that materials to be handled are stored at a temperature of 20 C (68 F) with a relative humidity factor of 50%. If difference in temperature occurs between store room and mailing area, the material has to be stored near the machine at least 24 hours before use

81 11 Terminology Terminology Term Address carrier Address position Description The address carrier is the document that carries the address of the person for who the mail-set is meant. The address must remain visible while enclosures are added and the document-set is folded. The fold type and selected envelope must ensure that the address is visible behind the window in the envelope. For personalized mailings there is always an address carrier present as long as envelope printing is not supported. Normally there is one address carrier. 11 Automatic Automatic job Business Reply Envelope (BRE) Position of the address on the address carrier, measured from the upper left corner. The address position consists of a horizontal x coordinate, a vertical y coordinate, a horizontal width w and a vertical height h. The feature of an Inserting System to automatically determine its Job settings by measuring the sizes of documents and envelope. From all Feeders that are loaded one sheet will be taken. Based on the maximum document length (which is also the length of the documentset) and the length of the envelope the fold type is determined. A job that is created with the Automatic functionality. Envelope included in outgoing mail-sets for addressee response purposes. 77

82 C-fold Fold type in which a document-set is folded twice in which the folded flaps are on top of each other.this fold is illustrated in the picture below. 11 Clear Conveyor stacker Daily Mail Document Document-set Double Feed Control (DFC) Double parallel fold The position of both folds is adjustable. Synonym: Letter fold. The function of an inserting system in which all mail-sets in progress are finished and the document path is left empty. Stacks up filled envelopes from the system. Capability of an inserting system to manually insert mail-sets one by one into the system, which are then inserted into an envelope. Optionally, depending on settings, additional enclosures can be added and the mail-set can be folded. This function is intended for small amounts of mail that each can have a different build-up. A document is one of the components of a mail-set. A document can consist of one or more sheets. Documents can be divided into address carriers and enclosures. For personalized mailings there is always one address carrier and an optional number of enclosures. The document-set is the physical collection of address carrier and enclosure(s) that is under production in the Inserting System. The document-set is completed during production and is to be inserted in the envelope. The number of enclosures can range from 0 to the limit opposed by the number of available Feeders. Once the document set has been inserted into an envelope it is called mail set. Double Feed Control is the sensor that measures the thickness of a sheet to check if the inserting system does not accidentally take more sheets than intended. DFC sensors exist on Feeders (double sheet detection). Currently DFCs on Neopost inserting systems perform relative measurements, which means that they need a cycle to 'learn' the thickness of a sheet. Also the length of the document is measured so partly overlapping sheets will be detected. See double V-fold. 78

83 Double V-fold The double V-fold is a type of fold where the document is first folded halfway and the resulting folded set is again folded halfway. This fold is illustrated in the picture below. Envelope Face down Face down leading Face down trailing Face up Face up leading Face up trailing Feeder Feeder linking Feed tray flexfeed The position of both folds is adjustable. Synonym: double parallel fold. The envelope is the packaging of a mail set. Window envelopes are envelopes that have a transparent section through which the address on the address carrier can be read. Besides the normal top-closing window envelopes there are also bottom-closing envelopes. Situation in which the front of a sheet is facing downwards when placed in a document feeder. Situation in which the front of a sheet is facing downwards and the top of the sheet is closest to the separation unit in a document feeder. Situation in which the front of a sheet is facing downwards and the bottom of the sheet is closest to the separation unit in a document feeder. Situation in which the front of a sheet is facing upwards when placed in a document feeder. Situation in which the front of a sheet is facing upwards and the top of the sheet is closest to the separation unit in a document feeder. Situation in which the front of a sheet is facing upwards and the bottom of the sheet is closest to the separation unit in a document feeder. A Feeder is a Module for the input of documents to the inserting system. The Feeder separates documents sheet by sheet from the stack of documents in the feed tray. The ability to load two feeders with the same document type where the Inserting System automatically switches to a second feeder when the first feeder is empty and vice versa. In the mean time the first feeder can be refilled, so the inserting system can keep running without having to stop for refilling the feeders. Part of the feeder that contains the stack of documents. The flexfeed is the feeding part of the system

84 11 Insert Inserter Inserting system insert'n Frank / insert'n Mail (mailing machine) Job Job counter Letter fold Linking Multifeed OMR OMR code definition Online Services (OLS) Operator Optical Mark Recognition (OMR) powerfold An insert is the action of inserting a document-set into an envelope. For native speaking customers an insert is also a short, not to be folded document, usually an enclosure. An Inserter is the Module where the document-set is inserted into the envelope, the envelope is closed and if necessary sealed. The system of all the Modules that cooperate to perform the inserting function (accumulate document-set, fold and insert) and have a single point of control. Interface for the Neopost franking machine. A job is an actually produced collection of mail-sets based on a certain Job Definition at a certain point in time for a specific purpose. It consists of: The Job definition used for the production Information about the batch size The counter that registers the number of mail-sets that is produced as part of a specific job. See C-fold. See Feeder Linking. The feature of an Inserting System in which more than one sheet is taken from a Feeder. See Optical Mark Recognition. Standard 1-track OMR code definition. Specifies the amount of reading marks used and the functionality linked to each of them (how each should be interpreted). The ability to connect the system to a central server for updates and other communication. The person operating a document system. Optical Mark Recognition is intended for reading and interpreting printed codes. These codes are one or more black marks which are read from a document. These marks give information to the Inserting system about how to build-up and handle a set. The powerfold unit folds the documents. 80

85 Reading error Reading marks Remote diagnostics Service engineer Single fold Stop counter Supervisor Test run Thickness detection Tray V-fold Condition in which the system could not reliably read or interpret the OMR reading marks or barcode from a sheet. Marks added to documents containing finishing instructions that can be identified by a reading head and interpreted according to the used OMR code definition. The feature that makes it is possible to analyze a problem on an Inserting System from a remote location. Technical engineer whose task it is to resolve problems with systems in the field. Besides dealing with problems, service engineers are also responsible for preventive maintenance. See V-fold. Counter which sets the amount of envelopes to be filled. After filling this amount of envelopes the system will stop (even during a clear). Person who is responsible for the technical state of the machine. Normally a supervisor has access to programming functions, which are restricted for standard users. A test run is intended to validate the settings of the Inserting System: Inspect and adjust the stop position of the envelope. Check the fold settings for one set. Check if the address is correctly positioned behind the envelope window. Checks the thickness of the document set. If the thickness is less or more than the set value an error message is displayed. Contains a stack of paper for a printer or inserter.this paper is supplied to the machine for further processing. A V-fold implies the document/set is folded once. The fold-position is adjustable. This fold is illustrated in the picture below: 11 Synonym: Single fold. Vertical transport The vertical transport section between feeders and collator. 81