Guide to Move Money eapproval tools

Transcription

1 Guide to Move Money eapproval tools Using electronic approval tools is the fastest, safest way to help your clients approve Move Money requests from their mobile devices or the web. This document walks you through each step of the process. Click one of the options below to get started. I want to see the advisor s experience >> I want to see my clients experience >> 1

2 >> Advisor experience: Move Money eapproval tools Advisor experience: Move Money eapproval tools You can use eapprovals for wires, checks, and journals. You can monitor all electronic Move Money requests from Schwab Advisor Center. Choose from the options below to review each workflow. eapproval for Checks eapproval for Wires eapproval for Journals Reviewing request status 2

3 >> Advisor experience: Move Money eapproval tools >> eapproval for checks Advisor experience: eapproval for checks To send a check for eapproval, begin by selecting the One Time Check option on the Move Money page. Welcome Advisor Move Money New Custody Rule guidance: Visit our dedicated resource page to learn your options and take action. Go to: advisorservices.schwab.com/custodyrule (0617-7A1N) Master Account: 0800-XXXX Account Number: Registration Type: Indiv 211 MAIN STREET SAN FRANCISCO, CA Request Check: Request MoneyLink: Request Wire Transfer: One Time One Time 3

4 >> Advisor experience: Move Money eapproval tools >> eapproval for checks Advisor experience: eapproval for checks (continued) Complete the check information as you normally would, and click Continue. Continue Cancel 4

5 >> Advisor experience: Move Money eapproval tools >> eapproval for checks Advisor experience: eapproval for checks (continued) To send the check for electronic approval, ensure the checkbox next to Use Electronic Authorization has been selected, choose an eligible signer, and click Submit XXXX 211 MAIN STREET SAN FRANCISCO, CA DAVE DOLLAR DAVE DOLLAR 434 FAYETTEVILLE STREET RALEIGH, NC HARRY HALFDOLLAR No Yes Submit Submit and Create SLOA Edit Cancel 5

6 >> Advisor experience: Move Money eapproval tools >> eapproval for checks Advisor experience: eapproval for checks (continued) You ll see a confirmation screen indicating that the check has been sent to your client for approval. Click the button to return to the Account Status screen. Thank you, the transaction request has been submitted. A notification has been sent to the client to authorize this transaction XXXX 211 MAIN STREET SAN FRANCISCO, CA DAVE DOLLAR DAVE DOLLAR 434 FAYETTEVILLE STREET RALEIGH, NC Return to Account Status 6

7 >> Advisor experience: Move Money eapproval tools >> eapproval for journals Advisor experience: eapproval for journals To send a journal for eapproval, begin by selecting the One Time Journal option on the Move Money page. Welcome Advisor Move Money New Custody Rule guidance: Visit our dedicated resource page to learn your options and take action. Go to: advisorservices.schwab.com/custodyrule (0617-7A1N) Master Account: 0800-XXXX Account Number: Registration Type: Indiv 211 MAIN STREET SAN FRANCISCO, CA Request Check: Request MoneyLink: Request Wire Transfer: One Time One Time 7

8 >> Advisor experience: Move Money eapproval tools >> eapproval for journals Advisor experience: eapproval for journals (continued) Input the account number of the destination account, and click Continue. Master Account: 0800-XXXX Account Number: Registration Type: Liv Trust 211 MAIN STREET SAN FRANCISCO, CA Continue Cancel 8

9 >> Advisor experience: Move Money eapproval tools >> eapproval for journals Advisor experience: eapproval for journals (continued) Confirm that the process date for the journal is correct, and enter the amount of the journal, then click Continue. 211 MAIN STREET, SAN FRANCISCO, CA $ /01/ Continue Edit Account Selection Cancel 9

10 >> Advisor experience: Move Money eapproval tools >> eapproval for journals Advisor experience: eapproval for journals (continued) To send the journal for electronic approval, ensure the checkbox next to Use Electronic Authorization has been selected, choose an eligible signer, and click Submit XXXX 211 MAIN STREET SAN FRANCISCO, CA XXXX 211 MAIN STREET SAN FRANCISCO, CA $0.00 $ HARRY HALFDOLLAR Submit Submit and Create SLOA Edit Cancel 10

11 >> Advisor experience: Move Money eapproval tools >> eapproval for journals Advisor experience: eapproval for journals (continued) You ll see a confirmation screen indicating that the journal has been sent to your client for approval. Click the button to return to the Account Status screen. Thank you, the transaction request has been submitted. A notification has been sent to the client to authorize this transaction XXXX 211 MAIN STREET SAN FRANCISCO, CA XXXX 211 MAIN STREET SAN FRANCISCO, CA $0.00 JO_XXXX nicole.nickel@ .com $ adv_xxxx Return to Account Status 11

12 >> Advisor experience: Move Money eapproval tools >> eapproval for wires Advisor experience: eapproval for wires To send a wire for eapproval, begin by selecting the One Time Wire option on the Move Money page. Welcome Advisor Move Money New Custody Rule guidance: Visit our dedicated resource page to learn your options and take action. Go to: advisorservices.schwab.com/custodyrule (0617-7A1N) Master Account: 0800-XXXX Account Number: Registration Type: Indiv 211 MAIN STREET SAN FRANCISCO, CA Request Check: Request MoneyLink: Request Wire Transfer: One Time One Time 12

13 >> Advisor experience: Move Money eapproval tools >> eapproval for wires Advisor experience: eapproval for wires (continued) Complete the receiving bank information, and select 3 rd Party wire. Then, scroll down the page 211 MAIN STREET SAN FRANCISCO, CA

14 >> Advisor experience: Move Money eapproval tools >> eapproval for wires Advisor experience: eapproval for wires (continued) fill in the wire details, and click Continue. Save As Draft Continue Cancel 14

15 >> Advisor experience: Move Money eapproval tools >> eapproval for wires Advisor experience: eapproval for wires (continued) You will be presented with the electronic version of the Wire Transfer Cover Letter Agreement. Ensure you have followed the instructions, then click I Agree, and Continue. Cancel Continue 15

16 >> Advisor experience: Move Money eapproval tools >> eapproval for wires Advisor experience: eapproval for wires (continued) Next, review and confirm the account, beneficiary and other details, then scroll down XXXX 2345-XXXX DAVE DOLLAR 434 FAYETTEVILLE STREET RALEIGH, NC

17 >> Advisor experience: Move Money eapproval tools >> eapproval for wires Advisor experience: eapproval for wires (continued) To send the journal for electronic approval, ensure the checkbox next to Use Electronic Authorization has been selected, choose an eligible signer, and click Submit. HARRY HALFDOLLAR No Yes Submit and Create SLOA Edit Cancel 17

18 >> Advisor experience: Move Money eapproval tools >> eapproval for wires Advisor experience: eapproval for wires (continued) You ll see a confirmation screen indicating that the wire has been sent to your client for approval. Click the button to return to the Account Status screen. Thank you, the transaction request has been submitted. A notification has been sent to the client to authorize this transaction XXXX 2345-XXXX DAVE DOLLAR 434 FAYETTEVILLE STREET RALEIGH, NC Return to Account Status 18

19 >> Advisor experience: Move Money eapproval tools >> Reviewing request status Advisor experience: Reviewing request status To review the status of any eapproval Money Movement request, choose the Money Movement Type on the Alerts tab filter, and then select from the eauthorization options to see a specific request. Welcome Advisor 0800-XXXX Studebaker Financial 2345-XXXX Client XXXX Client XXXX Client 3 Client 1 Client 2 Client 3 Client 4 Client XXXX 3456-XXXX 4567-XXXX 5678-XXXX Client XXXX XXXX 3456-XXXX Client 7 Client 8 Client XXXX 8901-XXXX 9012-XXXX Client XXXX Client

20 >> Client experience: Move Money eapproval tools Client experience: Move Money eapproval tools Your clients can authorize Move Money transactions from their mobile devices, or by logging on to the Schwab Alliance website. Choose from the options below to review each experience. Approving via mobile Approving via web 20

21 >> Client experience: Move Money eapproval tools >> Approving via mobile Client experience: Approving via mobile When you send a Move Money request for a client to approve, he or she will receive a push notification on his or her mobile device. Your client then logs into the Schwab mobile app with Schwab Alliance credentials. Nicole Nickel 21

22 >> Client experience: Move Money eapproval tools >> Approving via mobile Client experience: Approving via mobile (continued) For each transaction, Schwab may add an additional security step. In these cases, the client can receive a text or call from Schwab that will provide a one-time access code. If the client can t receive a text or call to the mobile number on file with Schwab, he or she can call a Schwab representative to get the code. Once the client has received the code, he or she will be prompted to enter it, and click Continue to proceed

23 >> Client experience: Move Money eapproval tools >> Approving via mobile Client experience: Approving via mobile (continued) If this is the first time your client is approving a Move Money request electronically, he or she will be asked to consent to the process. 23

24 >> Client experience: Move Money eapproval tools >> Approving via mobile Client experience: Approving via mobile (continued) Your client can then review the transaction details tap the checkbox to agree to the transaction, and tap submit. Indv DAVE DOLLAR 434 FAYETTEVILLE STREET RALEIGH, NC TRANSFER TO DAVE 24

25 >> Client experience: Move Money eapproval tools >> Approving via mobile Client experience: Approving via mobile (continued) Once the transaction is submitted, your client will be prompted to tap Continue, and will then see an Acknowledgement screen confirming that the submission was successful. Indv DAVE DOLLAR 434 FAYETTEVILLE STREET RALEIGH, NC TRANSFER TO DAVE 25

26 >> Client experience: Move Money eapproval tools >> Approving via web Client experience: Approving via web Your clients can approve electronic Move Money requests via the web by using their credentials to sign into Schwab Alliance. 26

27 >> Client experience: Move Money eapproval tools >> Approving via web Client experience: Approving via web (continued) Clients then click the Message Center tab. The approval request will appear in the Notifications section of the Messages sub-tab. 27

28 >> Client experience: Move Money eapproval tools >> Approving via web Client experience: Approving via web (continued) For each transaction, Schwab may add an additional security step. In these cases, the client can receive a text or call from Schwab that will provide a one-time access code. If the client can t receive a text or call from the phone number on file, they can call a Schwab representative

29 >> Client experience: Move Money eapproval tools >> Approving via web Client experience: Approving via web (continued) Once the client has received the code, he or she will be prompted to enter it, and click Continue to proceed

30 >> Client experience: Move Money eapproval tools >> Approving via web Client experience: Approving via web (continued) If this is the first time your client is approving a Move Money request electronically, he or she will be asked to consent to the process. 30

31 >> Client experience: Move Money eapproval tools >> Approving via web Client experience: Approving via web (continued) Your client can then review the transaction details, click the checkbox to agree to the transaction, and click submit. DAVE DOLLAR 434 FAYETTEVILLE STREET RALEIGH, NC

32 >> Client experience: Move Money eapproval tools >> Approving via web Client experience: Approving via web (continued) The acknowledgement screen confirms that the submission was successful. DAVE DOLLAR 434 FAYETTEVILLE STREET RALEIGH, NC

33 >> Important disclosures Important disclosures This is for informational purposes only and is not intended to provide specific compliance, regulatory, or legal advice. For additional information, please contact your legal and/or compliance counsel. Schwab Advisor Services serves independent investment advisors and includes the custody, trading, and support services of Schwab. Independent advisors are not affiliated with, or supervised by Schwab. This material is intended for Institutional audiences only. eapproval on a mobile device may require a wireless signal and mobile connection. Mobile carrier data charges may apply & Co., Inc. ( Schwab ). All rights reserved. Member SIPC. TWI (0218-8T9W) (01/18) 33