UNIFYING CONTENT SECURITY ON CONNECTED DEVICES
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1 UNIFYING CONTENT SECURITY ON CONNECTED DEVICES Freeing Pay-TV Service Providers to Pursue Next-Generation TV While Reducing the Cost and Complexity of Running Multiple CAS & DRM Systems WHITE PAPER - SEPTEMBER 2015 SECURE ENGAGING EVERYWHERE DTV.NAGRA.COM
2 EXECUTIVE SUMMARY This paper looks at the evolving needs of pay-tv service providers as their growing multi-screen distribution strategies create increasing complexity in their content protection systems. It highlights the four key drivers that are causing pay-tv companies to reconsider their existing CAS/DRM architectures, and explains the reasons for moving toward a more unified approach that streamlines the implementation and operation of content security across multiple networks and devices. Those key drivers are : + Rationalize Legacy Rationalizing multiple security clients drives efficiency & consistency across all services + Ensure Adaptive Security The ability to support the best possible end-to-end security on every device is key to driving service growth + Be Ready for 4K Enhanced Content (Ultra HD, HDR) Is coming and it s driving increased security requirements + Reach Every Device Efficiently supporting open CE devices is critical to success 2
3 INTRODUCTION While the word hybrid was only a great new idea for delivering video a decade ago, today it is a solid reality for most pay-tv service providers. The modern pay-tv operator is becoming almost universally multi-network, driven by strong broadband penetration, mass consumer adoption of open CE devices, and the business need to create stickier services that increase customer loyalty and that prevent churn. The popularity of pure Over- The-Top (OTT) services from companies like Netflix and Amazon as well as directly from the content providers themselves (e.g. HBO, Sony and CBS), only increases the urgency for pay-tv service providers to provide their premium content over multiple networks to any device. Depending on the type of service provider, becoming a multi-network operator has meant different things. For satellite and terrestrial service providers, it has meant complementing their existing platforms with OTTdelivered services like catch-up TV, SVOD and premium VOD services. Meanwhile, cable operators are beginning the transition to all-ip with DOCSIS3.x and Fiber to the Home (FTTH), creating a single network for distribution of ABR Multicast and Unicast services. Even Telco s who have always delivered video over IP are evolving to fully integrate multi-cast and on-demand OTT content into single, multi-device service delivery platforms. The evolution of these multi-network services has often happened organically, with new ways of delivering content being implemented in parallel to legacy systems. This has often resulted in multiple service delivery and content protection systems being used, with two or more security schemes being implemented on many set-top boxes and other connected devices to support the different services. This amalgamation of systems and vendors is now pushing the operational capabilities of some service provider organizations to the limit and making the overall management of multi-network video delivery platform unnecessarily complex. DTH CABLE TELCO OTT 3
4 The pace of transformation in the pay TV industry has reached a point where the flexibility service providers require to pursue new opportunities can only be achieved through a far more unified approach to service delivery. In addition to rationalizing video and metadata workflows, the other critical element to unify is content protection, which requires an all-new, streamlined approach to ensuring secure delivery of content not only to operatorcontrolled set-top boxes (STBs), but also to all other connected CE devices like PC/Mac, smartphones, tablets and Connected TVs. And this must be done across broadcast, multi-cast, OTT and throughout the connected home in order to ensure that the consumer has a consistent experience across all devices while still ensuring that content licensing agreements are fully respected. Adding to these challenges is the increasing complexity of content suppliers security requirements. These requirements vary widely depending on: Type of Delivery Network Business Models (Subscription, Transaction, EST...) Live Streaming vs. On-Demand Content Content Exclusivity Types of Viewing Devices (Operator Controlled vs. Open CE) Enhanced Content (Quality, Window) Multi-network service providers therefore need a unified security client that allows them to implement whatever levels of protection are required to satisfy consumers demand on any device, anywhere on the go and in the home, and access to any type of content whether it be live or on demand, from the service provider themselves or from third-party pure OTT players like Netflix or YouTube. 4
5 THE FOUR KEY DRIVERS TOWARD A UNIFIED SECURITY CLIENT As pay-tv service providers formulate strategies to tap the many new opportunities emerging at this industrywide inflection point in the evolution of pay TV, they must take a new approach to security management as a first step toward freeing themselves from the restrictions of the past. In the discussion that follows we explore the four key security-related challenges and opportunities that pay-tv service providers should consider while planning next-generation multi-network/multi-device service delivery and content security architectures in order to ensure their systems are streamlined, future-proof, and provide the business functionality required to innovate new consumer services. RATIONALIZING MULTIPLE SECURITY CLIENTS DRIVES EFFICIENCY & CONSISTENCY ACROSS ALL SERVICES Increasingly, operator-controlled STBs are IPconnected, whether as a sole method of content delivery (e.g. OTT or IPTV STBs) or as a complement to broadcast content delivery (hybrid STBs). But until now, STBs have had to incorporate two or more completely parallel content protection systems: a conditional access system to secure broadcast and multicast content, and one or more digital rights management (DRM) systems to secure OTT content and local content protection within the home. This has required multiple integration efforts, multiple sets of security requirements and certifications, and multiple headend servers, which has not assisted service providers in quickly and efficiently delivering an optimized, unified service to their subscribers. This has lead to a situation where hybrid set-top boxes require twice the work to implement both broadcast/iptv and OTT/home networking security: The lack of a single, responsible party for resolving all security-related issues with the device therefore leads to inefficiency and risk that is undesirable to most businesses. The introduction of a single security client to support DVB, IPTV, OTT and in-home distribution would therefore resolve all these problems and provide additional capabilities and operational improvements to the business, as long as they are driven by a common headend. CAS Client Testing & Certification Content Provider Security Requirements Vendors Relationships Headend Servers & Interfaces Licensing & Maintenance Fees Service Level Agreements Change Request Processes Breach Response Processes DRM Client Testing & Certification Content Provider Security Requirements Vendors Relationships Headend Servers & Interfaces Licensing & Maintenance Fees Service Level Agreements Change Request Processes Breach Response Processes 5
6 THE ABILITY TO SUPPORT THE BEST POSSIBLE END-TO-END SECURITY ON EVERY DEVICE IS KEY TO DRIVING SERVICE GROWTH Though this is now rapidly changing, the STB has traditionally been an operator-controlled device and the primary channel for delivering pay-tv services. Through a specified integration and certification process, the service provider s chosen security partner integrates their CAS or DRM-based security into devices with the associated warranties and guarantees. This comprehensive protection usually includes the following components: CONTENT DEVICE CONTENT ECO SYSTEM CAS DRM CYBER SECURITY + Network Protection = Securing the transmission + Device Protection = Securing the security system from attack on the device + Content Protection = Securing the programming itself + Ecosystem Security = Fighting piracy outside the traditional broadcast paradigm - including content sharing and streaming - as well as securing the service provider s IT infrastructure (OTT backend, billing, payments, etc. This combination of technologies and services has given pay-tv providers excellent revenue assurance since the launch of the first DVB services in the mid 1990 s. The current-generation STB security integration best practices ensure this high level of protection by implementing the following: + A propriety hardware root of trust (HWRoT) including countermeasures that can be seamlessly applied across different System on a Chip (SoC) vendors and for which the CAS vendor takes full responsibility independent from the SoC vendor. + Device-level hardware and software security guidelines and requirements backed up by a rigorous certification process, creating the equivalent of a Trusted Execution Environment (TEE) in the STB with typical requirements like debug port lockdown, trusted applications, etc. + A CAS vendor-controlled boot loader process to protect the service provider s investment in the STB hardware against unauthorized tampering our usage outside of the intended geography or purpose. Though this process continues to provide the benefits outlined above, in an increasingly open and OTT-driven world, it is beginning to be seen by many service providers as restrictive for several reasons: + They want to support new application environments like Android TV or other HTML5- based application environments like RDK. + They increasingly require support for 3rd-party apps like Netflix and YouTube which bring with them their own streaming formats, DRM and security requirements. + They desire a CAS vendor-independent HWRoT and boot loader in order to be able to support multiple security systems in the box + They are looking to improve the speed of traditional STB integration processes, which sometimes take months instead of weeks. + They wish to extend a similar process to other devices like Connected TVs and open CE devices 6
7 The emerging requirements of service providers will 3. Legac y S T Bs that contain no H W RoT or an therefore require next-generation content security inaccessible HWRoT, which can still be secured vendors to offer a flexible range of adaptive security using a software-only security client, but this is solutions that provide the highest level of security inherently less secure than the prior two solutions possible on each device according to the infrastructure and is reserved for situations where the benefit that device provides. The range of device environments outweighs the risk. This allows for, for instance, the requiring a flexible adaptive security approach include: replacement of legacy conditional access or DRM systems that the service provider no longer wishes 1. Devices with proprietar y HWRoTs, which will continue to offer the highest levels of security (with the associated warranties and guaranties). to use. 4. Open CE devices, which must implement secure player technologies that include security features 2. More open STBs like Android STBs that use like individualization, obfuscation, anti-tampering standardized HWRoTs and offer a Trusted Execution and device revocation, as well as leveraging a Environment (TEE) will offer a high but lesser HWRoT and TEE if this is available. degree of security because they source elements of the overall security solution from different parties, It is therefore critical that service providers choose making it impossible for any one party to take full flexible, capable technology partners that can provide liability for the overall security solution. the highest level of security available on any device in order to protect their revenues and ensure content provider requirements are met. ENHANCED CONTENT (ULTRA HD, HDR) IS COMING AND IT S DRIVING INCREASED SECURITY REQUIREMENTS New levels of security tied to licensing of high-value content for new types of services have been under discussion for some time and have a major impact on future pay-tv service provider technology choices. Hollywood studios began to consider increased security requirements to support high-priced home theater services that would make new movies available day and date or soon after theatrical release. While pushback from theater chains opposed to this policy sidetracked the effort, it s now clear these higher security requirements will come back into play with the licensing of Enhanced Content movies, meaning those delivered in Ultra HD, HD HDR and/or very early release windows. 7
8 MovieLabs, the research and development joint venture started by the six major motion picture studios, has published new content security ECP requirements 1 that include: Binding to Device Secure Media Pipeline Software Diversity Secure Computation Environment Integrity & Robustness Hardware Root of Trust Revocation & Renewal Forensic & Playback Control Watermarking Outputs & Link Protection Breach Response Encryption Certification and other measures that have not been part of the typical multiscreen pay TV paradigm. The need to accommodate the ECP security requirements is imminent, as evidenced by the pace of preparations for expanded Ultra HD services across the pay TV and OTT sectors. While considerable uncertainty remains as to what the standards will be for ECP services, including the extent to which High Dynamic Range (HDR) technologies will become part of the equation, a higher-than-anticipated pace of penetration of Ultra HD TV sets has triggered Ultra HD service rollouts on the part of Netflix, Amazon and other OTT suppliers as well as a handful of pay-tv service providers 2. Incorporating these requirements along with the other MovieLabs-recommended measures into the nextgeneration content protection systems has now become a top priority for multi-network service providers, and must be considered for both broadcast, multicast and OTT content. Having to ensure that multiple content protection schemes comply to new requirements can represent a significant overhead to new ECP-related projects. On the other hand, having a Hollywood-trusted strategic security partner and a unified security client that addresses all of these requirements at once can provide a major reduction in complexity, cost and time to market for service providers. 1 MovieLabs Specification for Enhanced Content Protection Version ScreenPlays, Holding Back on UHD Serivces Not a Good Option for MVPDs, February 2015 It is however worth noting that content owner security priorities might not always be the same as service provider security priorities. While studios primary interest is to ensure that their premium content is protected (especially in early release windows like first-run VOD), service providers have a much broader interest to ensure that the overall service is protected especially premium live services in which the studios take little interest. It is therefore key when deciding on new content protection technologies and services to look at them from both these points of view. 8
9 EFFICIENTLY SUPPORTING OPEN CE DEVICES IS CRITICAL TO SUCCESS As consumers increasingly expect to be able to use their own devices to consume pay TV services, operators are faced with both a great opportunity as well as a dilemma regarding security. They are forced to either support the built-in DRM schemes available in some devices, or must deploy software application-based security in the form of secure players. Regardless of the approach chosen, there are still several challenges to face: + While Connected TVs represent a tremendous opportunity for pay-tv service providers to reach existing consumers more cost-effectively without additional equipment like STBs and CI+ modules, they have traditionally lacked the necessary security infrastructure to meet studio requirements for premium content protection. Finding a strategic content security partner who is able to provide a secure Connected TV solution would therefore mean new subscriptions delivered at a lower acquisition cost, as well as enabling new business models and joint promotion opportunities with TV manufacturers. + CE devices/browsers only support OTT but not broadcast services, with the notable exception of Connected TVs. And despite the quick progression of OTT in the marketplace, broadcast still plays an essential role for delivering pay-tv services. It is therefore critical to find a content security solution that provides a unified security client that supports as many different use cases across as many different networks as possible. + To achieve maximum device reach, service providers may try to leverage the built-in streaming technologies, native file formats and security provided by many browsers and devices. Platform DRMs like Apple Fairplay on ios and Safari, Microsoft PlayReady on Xbox and Internet Explorer, Google Widevine on Chrome and Android, etc. require that the service provider leverage and rely on 3rd-party implementations over which they have no control or say, making it unclear who will actually develop new features required and provide the necessary counter measures in case of security breaches. Use of a pay-tv operator-centric content security solution is therefore preferable whenever possible in order to ensure that the operator stays in charge of their own technology destiny and has maximum control and vendor support. Service providers therefore need a strategic, pay-tvcentric security partner who will help them achieve maximum device reach, maximum control over their own technology roadmap, maximum responsiveness in case of breach, and maximum efficiency in operating their content security infrastructure so they can be freed up to market new and innovative services to their customers. 9
10 CONCLUSION Developments disrupting the traditional pay TV business have generated much confusion among pay-tv service providers over how best to adjust to the new trends. As first-generation solutions have become increasingly complex to manage, a new and more unified approach is called for to drive business efficiency and take maximum advantage of emerging business opportunities. Gaining the ability to efficiently provide ironclad security in connected device environments has thus become the linchpin to service provider s opportunity to turn new video consumption behavior to their advantage. Now, for the first time, NAGRA s anycast CONNECT platform is providing operators the security management tools they need to satisfy these requirements. Through anycast CONNECT, operators have the ability to dynamically provision the highest levels of security matched to whatever devices consumers use to access content at any point in time, whether the devices run on the widely deployed chipsets embedded with the NAGRA On-Chip Security root of trust, chipsets employing TEE roots of trust or open CE devices that provide no hardware-based security infrastructure. Through utilization of a single client that seamlessly manages content security and business rules in accord with the requirements of each device, service providers will have the flexibility to execute whatever business models they deem appropriate to enhancing their opportunities to satisfy consumers and improve ARPU. anycast CONNECT represents the next generation of content security for connected devices. With its flexible design and the long-standing security expertise of NAGRA, service providers get a unique solution that optimizes cost, makes operations more efficient, and allows for the faster and more consistent provisioning of new services across multiple devices. 10
11 UNIFY CAS AND DRM FEATURES FOR CONNECTED DEVICES + Brings CAS and DRM together as single security client with a single integration, testing and certification effort and a single headend. SUPPORT A WIDE RANGE OF DEVICES + For use with STBs and gateways, Connected TV s, PC/Mac and ios/android. ENSURE MAXIMUM SECURITY ON EACH DEVICE UNIFY PRODUCT MANAGEMENT ACROSS NETWORKS + Supports the NAGRA proprietary and advanced HWRoT, NOCS3 + Supports NOCS for TV, now being directly integrated into major TV chipsets + Supports 3rd party HWRoT and TEEs in order to address open CE devices + Can be implemented as a secure player for application-based security for Android, ios, browsers plug-ins + Use a single Security Services Platform to define business rules and across define use cases for DVB, IPTV, OTT and in-home content distribution MEET KEY STUDIO LICESING REQUIREMENTS + Meets MovieLabs requirements for Enhanced Content like Ultra HD 3 RD PARTY PURE OTT SERVICE SUPPORT + Brings pre-integrated support for services like Netflix which considers anycast CONNECT a Netflix-approved DRM scheme NAGRA anycast CONNECT is part of a full range of broadcast and connected security solutions offered by NAGRA in order to meet the needs of service providers delivering any content over any network to any device. BGA, SC or SIM 11
12 For more information on this White Paper, please contact the authors: Sebastien Kramer SVP Business Development and PLM Christopher Schouten Senior Director Product Marketing KUDELSKI, NAGRA, OPENTV, SMARDTV and their respective logos are trademarks, registered trademarks or service marks of Kudelski SA and/or its affiliates. All other trademarks are the property of their respective owners. All product and application features and specifications are subject to change at the sole discretion of Nagravision SA at any time and without notice Nagravision SA - All rights reserved. design: diabolo.com 12 SECURE ENGAGING EVERYWHERE DTV.NAGRA.COM
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