DRG-Series. Digital Radio Gateway. TAP Paging Interface. Interfacing Omnitronics DRG with Telocator Alphanumeric Protocol (TAP) Paging Interface

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1 DRG-Series Digital Radio Gateway TAP Paging Interface Interfacing Omnitronics DRG with Telocator Alphanumeric Protocol (TAP) Paging Interface Digital Radio Supplement

2 DRG-Series Digital Radio Gateway Telocator Alphanumeric Protocol (TAP) Paging Interface Digital Radio Supplement Omnitronics Pty Ltd. All rights reserved. ABN: Product Notice No part of the contents of this publication may be reproduced or transmitted in any form or by any means without the prior written consent of Omnitronics. Information contained in this document is provided solely to enable use of Omnitronics products. Omnitronics assumes no liability whatsoever for neither technical or editorial errors that may appear in this document nor does it make a commitment to update the information contained herein. Omnitronics retains the right to make changes to this information at any time and without notice. Trademarks The Omnitronics logo and name are trademarks of Omnitronics Pty Ltd. DX-Altus, Alto, and DRG100 are trademarks of Omnitronics Pty Ltd. Other trademarks and brand names are the property of their respective owners. Technical Support If you require additional information or assistance with installation or configuration of this product, please contact our technical support at support@omnitronics.com.au or your local sales representative at the appropriate telephone number shown below. When contacting Omnitronics for support, please have your Omnitronics product serial number, system hardware, and system software versions available. West Coast (Aus) Head Office: Omnitronics Pty Ltd 27 Sarich Court Osborne Park, WA 6017 Australia PH: FAX: sales@omnitronics.com.au Documentation Feedback East Coast (Aus) Office: Omnitronics Pty Ltd 301 Coronation Drive Milton, QLD 4064 Australia PH: FAX: sales@omnitronics.com.au North America (USA) Office: Omnitronics, Inc Cypress Plaza Drive, Suite 103 Jacksonville, FL USA PH: +1 (904) FAX: +1 (904) sales@omnitronicsworld.com Spot an error in this document or have a suggestion for improving it? Omnitronics welcomes your feedback regarding this manual. To provide feedback, please your comments to documentation@omnitronics.com.au. Be sure to include the Omnitronics product name and version with your correspondence. Omnitronics will carefully consider all feedback for future improvements to Omnitronics documentation and software. Date: May 2018 Document Number: MNL ii

3 Document Revision History Issue Date Description /2017 Original publication /2018 Added section Firmware Compatibility. Updated section Digital Radio Settings. Updated section Pager Settings. Please report any errors or omissions in this document to Omnitronics so that such errors or omissions may be corrected in later issues (see Documentation Feedback on inside front-cover). iii

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5 Contents Welcome vii About this Supplement... vii Intended Audience... viii Firmware Compatibility... viii Related Documentation... viii Configuration 1 Viewing the System Status... 1 Viewing the Digital Radio Status... 2 Digital Radio Configuration... 3 Digital Radio Settings... 4 Omnitronics Gateway Interface... 4 Pager Settings... 4 TAP Paging Settings... 5 Diagnostics 7 Digital Radio Diagnostics... 7 Digital Radio Call... 8 TAP Paging Specific Functions... 8 TAP Paging Supplement v

6 Interface Information 9 Connecting the DRG... 9 Known Issues... 9 Notes 11 vi Contents

7 Welcome About this Supplement The DRG-Series of Digital Radio Gateway (DRG) devices supports many digital-radio functions. However, not all digital radios support all of these functions. Hence, the DRG is factory configured for a particular digitalradio interface depending on the type of digital radio or device you intend to use. This publication supplements the information in the DRG-Series Product Manual originally supplied with your DRG device. The information covers the configuration and diagnostics of the DRG implementing the Telocator Alphanumeric Protocol (TAP) Paging interface. This variant of the DGR100 (DRG100-TAPPAGE91) has been developed to support the TAP paging technology. TAP is an industry-standard protocol for sending short text messages via the DRG for onward transmission to compatible pager devices. The DRG100-TAPPAGE91 connects serially with a TAP pager terminal capable of sending pager messages over the air. The DRG with TAP Paging provides a communications link between an Omnitronics dispatch console, such as Alto, and a TAP-compatible pager device. This implementation is known as the Omnitronics Telocator Alphanumeric Protocol (TAP) Paging Interface, and allows the DRG to extend pager communications to Omnitronics dispatch consoles. TAP Paging Supplement vii

8 Intended Audience This manual is intended for technical support personnel, system integrators, and network administrators, who install, configure and maintain the DRG. Firmware Compatibility The configuration of the DRG described in this supplement is compatible with the TAP Paging interface for the DRG100 as listed below. Please contact your local Omnitronics Sales Representative for further information. Firmware DRG100 TAP Paging Interface Stock Code DRG100-TAPPAGE91 Related Documentation In addition to this supplement, the following provide related information: DRG100 Digital Radio Gateway Product Manual (MNL-00106) Telocator Alphanumeric Protocol (TAP) v1.8 The following documents define the protocols implemented, which are all available as RFC documents from the Internet Engineering Task Force (IETF): RFC RTP: A Transport Protocol for Real-Time Applications RFC RTP Profile for Audio/Video Conferences with Minimal Control RFC RTP Payload for DTMF, Telephony Tones and Telephony Signals RFC SIP: Session Initiation Protocol RFC An Offer/Answer Model with the Session Description Protocol RFC SDP : Session Description Protocol viii Welcome

9 Configuration This chapter discusses the configuration of the DRG implementing the TAP Paging Interface, and includes the following sections: Viewing the System Status Viewing the Digital Radio Status on page 2 Digital Radio Configuration on page 3 Viewing the System Status Select the System Status menu to display comprehensive status information about your DRG. The information displayed on this page is readonly so you cannot make any changes to the values. This page shows the version information for both the hardware and the firmware used in the DRG together with its operational status. Figure 1 shows an example of the System Status page when logged in under the administrator account if you are logged in under the technician or limited-user account, the information displayed will be the same; however, you will not see as many menu items. Most of the information shown on this page is the same for all digital interfaces supported by the DRG for further information about this commonality, refer to the respective DRG-Series Product Manual. The information that is specific to the TAP Paging Interface appears under the Pager Terminal Status section (see Viewing the Digital Radio Status on page 2). TAP Paging Supplement 1

10 Figure 1. System status page Viewing the Digital Radio Status Figure 2 shows an expanded view of the the typical interface information for a DRG implementing TAP Paging. Figure 2. Status of the digital-radio interface 2 Configuration

11 The information displayed under this section includes the following: Serial Connection shows the status of the serial communications link between the DRG100 and the TAP pager device. This will either be Connected or Disconnected. Last Pager ID shows the identifier of the last pager device to be paged over the communication network. Last Page Result shows the status of the most recent page to the pager device specified by Last Pager ID. The result value can be one of the following: Successful, Sending..., or Failed with a TAP result code (this is the raw error value as returned by the pager terminal), or Unknown when the result is some other value. Digital Radio Configuration Select Digital Radio on the menu to display the Digital Radio configuration page similar to the one shown in Figure 3. The settings shown here are on the Digital Radio tab. Interface-specific settings are on the Pager Settings tab (see Pager Settings on page 4). All settings are the same in basic and advanced modes. Figure 3. Configuration page for Digital Radio settings TAP Paging Supplement 3

12 Digital Radio Settings The settings on the Digital Radio tab are common to all digital interfaces. Omnitronics Gateway Interface Configure the Omnitronics Gateway Interface section as follows: TCP Port Number is the port the DRG uses for incoming TCP connections the DRG acts as a TCP server accepting incoming connections on this port from other Omnitronics devices. Pager Settings Select Digital Radio on the menu, and then select the Pager Settings tab to display the digital-radio configuration for the TAP Paging interface, as shown in Figure 4. The same settings apply in basic and advanced modes. Figure 4. Configuration for TAP Paging settings 4 Configuration

13 TAP Paging Settings The TAP Paging Settings configure the serial communications settings for the TAP interface: Pager ID width specifies the maximum number of digits allowed in a fixed-width Pager ID. If you type fewer digits than this, the Pager ID will be padded out with leading zeroes. The total number of digits in the Pager ID cannot exceed 10. If fixed-width padding is not required, set this to zero. Maximum page text length specifies the number of characters allowed in the text message for onward transmission to the pager device. Default is 20 characters. Maximum allowed is 180 characters. Baud rate selects the serial communications data rate in bits per second (bps) when using the serial port to communicate with the pager device. Default is Data Bits is the number data of bits in a character and can be either 7 or 8 bits (the default). Stop Bits is the number of bits used to delimit each character included in the text message, and can be 1 (the default) or 2. Parity selects the type of parity to use for the serial transfer of characters and can be None (the default), Even, or Odd parity. Flow Control selects the type of flow control to use for the serial transfer of characters. If you do not want to use flow control, select NONE (the default); otherwise, select XON/OFF for software flow control or RTS/CTS for hardware flow control. Pager Terminal Password specifies the password required to access the pager terminal using serial communications. The default is blank. TAP Paging Supplement 5

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15 Diagnostics This chapter discusses the diagnostic features of the DRG and how to use these features with the TAP Paging Interface, and includes the following section: Digital Radio Diagnostics Digital Radio Diagnostics The DRG provides a separate diagnostics page for performing basic diagnostics and troubleshooting of the digital-radio interface. Select Digital Radio under Diagnostics to view the Digital Radio Diagnostics page, as shown in Figure 5. Figure 5. Viewing the digital radio diagnostics page TAP Paging Supplement 7

16 Digital Radio Call The Digital Radio Call section allows you to perform several diagnostic tests associated with the DRG when interfacing to digital radios. However, these tests are not applicable for the TAP Paging interface. TAP Paging Specific Functions The Tap Paging Specific Functions section allows you to send a short text message to the specified pager device. Pager ID specifies the ID of the remote pager device to which you want to send a short text message. Page Text Message specifies the characters you want to include in the short text message to send to the remote pager device with the identity specified by Pager ID. Follow the procedure below to send a short text message to a remote pager device. To send a text message 1 Select Digital Radio under the Diagnostics menu to view the TAP- Paging Specific Functions. 2 Under the TAP-Paging Specific Functions, do the following: Type the ID of the pager device into the Pager ID text box. Type your message into the Page Text Message text box (up to the maximum number of characters specified by Maximum page text length setting). 3 Click Send Page to send the message. 8 Diagnostics

17 Interface Information This appendix provides important interface connection information applicable to your DRG product, and includes the following topics: Connecting the DRG Known Issues Connecting the DRG Use a suitable serial cable for connecting to the female DB9 connector on the DRG100 and to the connector on the Pager Terminal. Connect the DRG to your network using an Ethernet network cable. Use a suitable power supply (you can use the plug pack included with the product): DRG100 power supply requirement 12VDC@300mA (min) Known Issues As of the date of publication of this supplement, there are no known issues with this implementation. TAP Paging Supplement 9

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19 Notes TAP Paging Supplement 11

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24 ABN: DRG-Series Supplement TAP Paging Interface Copyright Omnitronics Pty Ltd MNL /18