Contents. Introduction... xvii

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1 Contents Introduction xvii Chapter 1: Web Economics The Rise of e-business and E-Commerce Peace and Prosperity Evolution of Money Need for Security Handheld Computing Mass Customization and Digital Content Information-Based Communities Distribution Networks Why Does the Firm Exist? Risk Avoidance Specific Requirements Transaction Costs Transaction Costs Explained How are Markets for Goods and Services Made? Pre-Web Markets Post-Web Markets Electronic Markets Are Good Enough Summary References

2 x Chapter 2: A Business Case for the Application Framework for e-business Transforming Business with Spinning Logos A Framework for Cooperation Instead of Consensus Delighting (or at Least Not Frustrating) the User The Origin of a Bad User Interface The Freedom to Build a Good User Interface A High-Flying User Interface Example The Price of Admission Is Minimal No Setup Required No Mirrors and Magic Here The Answers Are in Your Software If You Could Just Make the Connection The Middleman Provides Essential Services Different Conversation Styles Using Technology in Unintended Ways Expect Interruptions The Workbench and Tools Are a Personal Choice Hardware and Software Can Cooperate, Too Sign Me Up! A Not-So-Wishful Wish List Chapter 3: E-Commerce E-Commerce Applications Business to Consumer Business to Business E-Markets Auction Sites Extranets E-Billing and Payment E-Commerce Technologies The Business Value of E-Commerce Reduced Cost of Doing Business Enhanced Operational Efficiency Increased Revenue Stream Increased Customer Satisfaction Competitive Positioning Summary Chapter 4: Web Application Servers Getting on the Web Return on Investment Setting up a Web Server

3 xi The Role of Java on the Web Web Application Servers Web Application Servers: Two-Tier, Three-Tier, or N-Tier? Summary of the Services Provided by Web Application Servers.. 83 ORBs and CORBA IBM s Application Framework for e-business and Web Application Servers Developing, Building, and Assembling Web Applications IBM WebSphere Application Server XML and WebSphere Application Server WebSphere Success Stories Oriental Trading Company HMV Media Group Welch s Foods, Inc Summary Chapter 5: IT s New ACID Test: e-business Transaction Integrity IT Transactions Atomicity Consistency Isolation Durability Web-Facing to ERP Integrating Collaboration Customer Relationship Management Globalization Electronic Marketplaces Customer Self-Service Knowledge Management Channel Conflict Resolution and Channel Expansion Supply Chain Management ACID Testing Revisited Summary Chapter 6: The Anatomy of a Web Application Architecture Overview The Web Client The Application Server Connecting to the Enterprise System Management Summary

4 xii Chapter 7: Lotus Domino and e-business A Brief History of Computing, and I Do Mean Brief The Foundations of Groupware Domino: Built for e-business The Core Can t Exist in a Vacuum Building, Organizing, and Managing Stuff The Tip of the Iceberg Time for a Definition? Chapter 8: Making Payments over the Web Is It Safe? Carrying Gold Nuggets Is Not Convenient Micropayment Technology Scrip is Not a New Concept Secure Electronic Transaction Technology Chapter 9: Java Technology Java: A Definition Write Once, Run Anywhere Web Enablement Software Reuse Java Programs Applets Applications Servlets Comparison of Java Program Capabilities JavaBeans Enterprise JavaBeans Java Development Kit(s) JDK JDK Java 2 (a.k.a. JDK 1.2) Enhancements to the Java Platform Extensibility Java Virtual Machines Application Servers Object-Oriented Software ORBs CORBA References

5 xiii Chapter 10: MQSeries Technology MQSeries Definitions Platform Differences Implementation Details Transaction-Based Queuing Dead-Letter Queue Summary References Chapter 11: IBM SanFrancisco: for Rapid Development of e-business Applications Motivation for IBM SanFrancisco Jump Starting Application Developers Barriers to New Technology Overcoming the Barriers Summarizing the Value of SanFrancisco SanFrancisco Design Principles Use Patterns for Quality and Consistency Provide for Application Portability and Flexibility Architecture Overview Core Business Processes Common Business Objects Foundation Tools for Building SanFrancisco-Based Applications Future Directions Conclusions Chapter 12: TCP/IP What Is TCP/IP? What Is a Protocol? Low- and High-Level Communications Support The TCP/IP Protocol Stack TCP/IP Utilities TCP/IP Routing and Data Delivery Support Packets Hosts Internet Protocol Addressing IP Address Notation Network ID and Host ID IP Address Classes Class Divisions of IP Addresses and You Subnetworking

6 xiv Using a Subnet Mask to Define a Subnetwork Using Part of a Byte in a Subnet Address Domain Name Systems (DNS) Domain and Host Names Assigning IP Addresses to Host Names Hosts Tables Domain Name Service Ports and Sockets TCP/IP Utilities and Their Well-Known Ports Reserved Ports 1 Through What You Need to Know about TCP/IP Summary Chapter 13: HTML The History of HTML Why Use HTML? How to Code HTML HTML Generators HTML and Browser Compatibility What s New HTML and the Future Chapter 14: JavaScript The History of JavaScript About JavaScript JavaScript vs. Java Applets vs. Java Programs Why Use JavaScript? Helpful Links Chapter 15: XML: Universal Data for the Internet What about HTML? Structure, Content, and Presentation Presentation Parsing with DOM and SAX Following the Rules with DTDs Tightening the Rules with XML Schemas Varied Uses Tools Universal Data for the Internet Chapter 16: Unified Modeling Language What Is UML? The Origins of UML

7 xv An Introduction to UML The Imas Mall Company Example Elements of UML Relationships Diagrams UML and Modeling And in the End References Chapter 17: Web Security and Cryptography Server Security Typical Network Configuration Access to Data Layers Firewalls Web Servers Additional Information Transaction Security Web Authentication Virtual Private Networks Client Security Cookies Java ActiveX Browser Plug-ins Applications Viruses Additional Information Cryptography SSL Symmetric Key Algorithms Public Key Algorithms Secure Hash Algorithms Certificates References Chapter 18: Pervasive Computing Introduction Devices User Interfaces Content Representation Cell Phones Pagers

8 xvi Personal Digital Assistants and Palm Computers Notebook Computers TV Set-Top Boxes Smart Cards Screen Phones Automobile PCs Electronic Book Readers Wearable Computers Software for Pervasive Devices Services Web Browsing , Calendar, and Address Book Information Searching Financial Services Shopping and Electronic Marketplaces Standards Home Networks Jini Universal Plug and Play Business Impact and Outlook Summary Chapter 19: Systems Management: Don t Get Caught without It! What Is Systems Management? A Tool, a Tool My IT Shop for a Tool What s Different for an e-business vs. a Regular Business? How Much Will It Cost? Assess Yourself: How Do You Stack up Today? What are the Key Areas of Systems Management for a Successful e-business? Organization Processes Tools How to Get Started Summary Appendix: About the CD-ROM Editor Contributors Index

The 4D Web Companion. David Adams

The 4D Web Companion. David Adams David Adams TABLE OF CONTENTS Welcome 1 About this Book 3 Overview... 3 Terminology... 5 Special Symbols Used in this Book... 5 Versions Covered... 5 About the Demonstrations... 6 About the 4D Code...