Polycom ReadiManager SE200 Getting Started Guide

Transcription

1 Polycom ReadiManager SE200 Getting Started Guide Version August 2006 PN: DOC2131B

2 Polycom ReadiManager SE200 Getting Started Guide Copyright 2006 Polycom, Inc. All rights reserved. Polycom Headquarters: 4750 Willow Road, Pleasanton, CA (T) For North America only: POLYCOM ( ) (T) For North America, Latin America and Caribbean , (F) Polycom EMEA: 270 Bath Road, Slough, Berkshire SL1 4DX (T) +44 (0) , (F) +44 (0) Polycom Asia Pacific: Polycom Hong Kong Ltd., Rm 1101 MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong (T) , (F) No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between parties, Polycom, Inc. retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording). Other Restrictions You shall not and shall not allow any third party to 1) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any means whatsoever or 2) remove any product. Trademark Information Polycom, the Polycom logo design, ViaVideo, ViewStation, and SoundStation are registered trademarks; ReadiManager SE200, Global Management System, PathNavigator, ReadiConvene, ipower, People+Content, MGC, WebCommander, PVX, QSX, VSX, and VTX 7000 are trademarks of Polycom, Inc. in the United States and various other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and patents pending held by Polycom, Inc. Warranty See Polycom End User License Agreement. Note: Polycom believes that this document is accurate as of the date of its issuance. Polycom disclaims any obligation to update the information contained herein. You use the information in this document at your own risk, and Polycom will not be liable for errors or omissions in this document. Polycom does not warrant that the information contained in this document will meet your particular requirements or the requirements of any particular installation.

3 Contents About This Guide v Documentation Resources v 1 Setting up the Polycom ReadiManager SE200 System Inspecting the Package Verifying Package Content Specifying Required Materials and Equipment Ensuring System Safety Electrical Safety Precautions Rack-Mount Safety Precautions Identifying System Connections and Controls Completing the First-Time Setup Worksheet Setting up the System Through a Serial Port Setting up the System Through the Internet Changing Computer Network Settings Configuring ReadiManager SE Logging in the First Time Setting up the Database Setting up the LDAP Server Obtaining Software Licensing Information Completing the Configuration Minimum Setup Tasks for a Point-to-Point Video Call System Specifications Electrical Physical Environmental Regulatory Compliance iii

4 Polycom ReadiManager SE200 Getting Started Guide Electromagnetic Emissions Electromagnetic Immunity Safety iv

5 About This Guide This document, Polycom ReadiManager SE200 Getting Started Guide, provides the first-time setup information you need to install and configure Polycom ReadiManager SE200. Documentation Resources In addition to this guide, the available documentation that describes the Polycom ReadiManager SE200 system includes: Polycom ReadiManager SE200 Administrator s Guide Polycom ReadiManager SE200 Operator s Guide Polycom ReadiManager SE200 Outlook Scheduling Guide Polycom ReadiManager SE200 Web Scheduling Guide Polycom ReadiManager SE200 Upgrade Guide Online help is also available. To access the help, click the question mark in the upper-right corner of the ReadiManager SE200 screen. v

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7 1 Setting up the Polycom ReadiManager SE200 System The steps for setting up the ReadiManager SE200 system include: Inspecting the Package Verifying Package Content Specifying Required Materials and Equipment Ensuring System Safety Identifying System Connections and Controls Completing the First-Time Setup Worksheet Setting up the System Through a Serial Port Setting up the System Through the Internet Inspecting the Package Inspect the shipping box for the system and record any damage. If the system has been damaged, file a claim with the delivery carrier. Note: Polycom is not responsible for damage sustained during reshipment of this product. 1-1

8 Polycom ReadiManager SE200 Getting Started Guide Verifying Package Content The package should include the following items: Polycom ReadiManager SE200 system Power cord Rack-mount brackets Serial cable Specifying Required Materials and Equipment The materials and equipment required to set up the system include: Polycom ReadiManager SE200 system Completed First-Time Setup Worksheet Computer with a serial port Serial cable (already included) Ensuring System Safety To ensure system safety, follow these guidelines: Keep the area around the Polycom ReadiManager SE200 system clean and uncluttered. The system weighs about 22.4 lbs (10.2 kg). To lift the system, two people (stationed one at each end) should lift slowly, with their feet spread apart to distribute the weight evenly. Always keep your back straight and lift with your legs. 1-2

9 Setting up the Polycom ReadiManager SE200 System Electrical Safety Precautions To ensure electrical safety, follow these guidelines: Note the locations of the power on-off switch on the chassis and the room's emergency power-off switch, disconnection switch, or electrical outlet. If an electrical accident occurs, you can then shut off power quickly. Do not work alone when handling high-voltage components. Do not use mats designed to decrease static electrical discharge for protection from electrical shock. Use rubber mats that have been designed specifically as electrical insulators instead. The power supply power cords must include a grounding plug and be plugged into grounded electrical outlets. Rack-Mount Safety Precautions To ensure rack-mount safety, follow these guidelines: Determine a suitable location for the equipment rack that holds the system. The location should be a clean, dust-free, well-ventilated area that is near a grounded power outlet. Avoid areas where heat, electrical noise, and electromagnetic fields are generated. Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor, so that the full weight of the rack is resting on them. In a single-rack installation, make sure stabilizers have been attached to the rack. In multiple-rack installations, make sure the racks have been coupled together. Make sure the rack is stable before you extend a component from the rack. You should extend only one component at a time. If you extend two or more components simultaneously, the rack may become unstable. Before you install the rails, determine the placement of each component in the rack. 1-3

10 Polycom ReadiManager SE200 Getting Started Guide Install the heaviest components on the bottom of the rack first, and then work up. Use a regulating, uninterruptable power supply (UPS) to protect the system from power surges, voltage spikes, and power failures. Allow the power supply to cool before you touch it. To maintain proper cooling, keep the rack's front door and all panels and components on the systems closed, except during servicing. Identifying System Connections and Controls The system has front and rear panels. The front panel includes two lights to help you confirm when the system has power and the hard drive is working. The rear panel includes the main power switch and connections for power, network, serial ports, and Universal Serial Bus (USB) ports. Figure 1-1 and Figure 1-2 show the location of these controls. Table 1-1 and Table 1-2 describe these controls. Figure 1-1 Front Panel 1 2 Table 1-1 Front Panel Controls Item Description 1 Hard Drive Indicator Light that indicates the hard drive is working. 2 Power Indicator Light that indicates when the system has power. 1-4

11 Setting up the Polycom ReadiManager SE200 System Figure 1-2 Rear Panel Table Rear Panel Controls Item Description 1 USB1 Two USB ports. 2 LAN 2 Ethernet port to connect to the network. 3 LAN 1 Do not use. Not active in the current version. 4 COM1 Port (Serial) RS-232 serial port. 5 Power Plug Plug to connect to electrical power. 6 Power Switch Main power switch to turn the main system power on and off. Completing the First-Time Setup Worksheet Before you begin system setup, complete this worksheet by filling in the My System Values column. See your Network Administrator to obtain the required information. 1-5

12 Polycom ReadiManager SE200 Getting Started Guide Table 1-3 First-Time Setup Worksheet Item My System Values Factory-Set Default Values Description System Information System Name NetBIOS name of the Windows server. Must be between 6 and 16 characters long. Dashes and underscores are allowed. System IP Address Static IP address. System Subnet Mask Network subnet mask of the server. Default Gateway IP IP address of the server gateway. DNS Server IP IP address of the DNS Server. Current Date Current Time Time Zone Database Information Internal Database No further information required. External Database Server IP Address Port Database Server Instance Name IP address of the server. Port number of the server. Database server instance name. LDAP Integration IP Address of LDAP Server or DNS Name User Login ID The user must have at least read access to the LDAP Server. Password 1-6

13 Setting up the Polycom ReadiManager SE200 System Table 1-3 First-Time Setup Worksheet (continued) Item My System Values Factory-Set Default Values Description Information Required for Customer Support Serial Number License Number Setting up the System Through a Serial Port Follow these instructions to set up your system through a serial port. If your computer does not have a serial port, see Setting up the System Through the Internet for instructions. To connect a computer to the system using a serial cable 1 Using a RS-232 serial cable, connect a computer to the 9-pin, serial port on the ReadiManager SE200 system. 2 Turn on the computer and the ReadiManager SE200 system. To use HyperTerminal on a computer to set up the system 1 From the Windows Start menu, choose Programs > Accessories > Communications> HyperTerminal. 1-7

14 Polycom ReadiManager SE200 Getting Started Guide 2 In the Connection Description dialog box, enter SE200 in the Name field, accept the default icon selection, and click OK. 3 In the Connect To dialog box, select COM1 from the Connect using drop-down list and click OK. Note: Be sure to use COM1, because you may have multiple COM ports on your computer. 4 In the COM1 Properties dialog box, enter the following values for port settings and click OK. Bits per second: Data bits: 8 Parity: None Stop bits: 1 1-8

15 Setting up the Polycom ReadiManager SE200 System Flow control: None The SE200 - HyperTerminal window appears. 5 In the SE200 - HyperTerminal window, press Enter to display the SE200 Menu. 1-9

16 Polycom ReadiManager SE200 Getting Started Guide 6 Type 2 and press Enter to select System Setup and display that menu. 7 Enter the information that you have collected in the First Time Setup Worksheet. a b c Type 1 and press Enter. At the prompt, type the DNS Server IP address and press Enter. Type 2 and press Enter. At the prompt, type the Default Gateway IP address and press Enter. Type 3 and press Enter. At the prompt, type the system name, IP address, and subnet mask, and press Enter. After you have finished entering the system setup information, the system informs you that it is shutting down. 1-10

17 Setting up the Polycom ReadiManager SE200 System The following screen shows the system name, IP address, and subnet mask after you have entered these values. 8 Press Enter to continue. 9 After the ReadiManager SE200 system reboots completely (requires about five minutes), turn it off. 10 Move the system to your target network. Mount the system on a rack, and connect an Ethernet cable to the Ethernet port on the rear panel. 11 Turn on the system and wait five minutes for it to restart. After the system has restarted, reopen the SE200 - HyperTerminal window. Type 1 and press Enter to verify system information. 1-11

18 Polycom ReadiManager SE200 Getting Started Guide Setting up the System Through the Internet To connect the computer to the ReadiManager SE200 system, you need one of the following: Crossover cable Two Ethernet cables and a hub or a switch To connect the computer to the ReadiManager SE200 system 1 Do one of the following: Connect the system directly to an Ethernet port on the computer with a crossover cable. Connect the system and the computer to the same Ethernet switch or hub using standard Ethernet cables. 2 Turn on the power for both devices. Changing Computer Network Settings To connect to the ReadiManager SE200 system, change the TCP/IP settings to the following values: IP Address: Subnet Mask: Note: These steps assume you use Microsoft Windows XP. If you have a different version of Windows, the steps and screens may be slightly different. To configure network settings 1 Record the original IP address and subnet mask of your computer, so that you can restore these values after you have finished system setup. 2 From the Start menu, choose Control Panel > Network Connections > Local Area Connection Properties. 1-12

19 Setting up the Polycom ReadiManager SE200 System 3 Select Internet Protocol (TCP/IP), and then click Properties. 4 In the Internet Protocol (TCP/IP) Properties dialog box, enter these settings: IP address: Subnet mask: Default gateway: Leave blank, or do not change. Preferred DNS server: Leave blank, or do not change. Alternate DNS server: Leave blank, or do not change. 1-13

20 Polycom ReadiManager SE200 Getting Started Guide 5 Click OK twice to close the Internet Protocol (TCP/IP) Properties and Local Area Connection Properties dialog boxes. 1-14

21 2 Configuring ReadiManager SE200 The steps for configuring the ReadiManager SE200 system are: Logging in the First Time Setting up the Database Setting up the LDAP Server Obtaining Software Licensing Information Completing the Configuration Logging in the First Time ReadiManager SE200 provides a default Administrator user name and password for the configuration process. After you have completed system setup and configuration, you can change the password for the Administrator through the user setup screens. Note: All SE200 v1.0.1 user interfaces are currently in English only; the user interfaces accept data entry in 8-bit languages only. Additional language support will be added in later releases. 2 1

22 Polycom ReadiManager SE200 Getting Started Guide To log in to ReadiManager SE200 1 Open Microsoft Internet Explorer and type the system s IP address in the address field. 2 When the Login screen appears, enter the following: User Name: admin Password: admin Figure 2-1 Login Screen 3 Click Login. The First Time Setup - Welcome screen appears. 2 2

23 Configuring ReadiManager SE200 Figure 2-2 First Time Setup - Welcome Screen 4 Read the license agreement and click Accept to accept the terms and continue. The First Time Setup - System Information screen appears. Note: If you entered this information using a serial connection and HyperTerminal, this information is already filled in. 5 Verify that the system configuration information is correct. For details, see Table

24 Polycom ReadiManager SE200 Getting Started Guide Figure 2-3 First Time Setup - System Information Screen Table 2-1 Field Fields for the First Time Setup - System Information Screen Description Current Date Current Time Server Time Zone Auto adjust for daylight savings? Enter the current date. Enter the current time. Set the time zone in which the system is located. Select this check box to enable automatic adjustment for daylight savings time. 6 When you are finished, click Next. The system reboots automatically to update the date and time. 2 4

25 Configuring ReadiManager SE200 Figure 2-4 First Time Setup - System Information Restart Screen 7 After the system has restarted, log in again using the Administrator log-in credentials. Setting up the Database ReadiManager SE200 includes an internal database. Note: The database content and schema are for use only by the ReadiManager software. Any unauthorized use, database manipulation, or schema change automatically voids the product warranty and maintenance contract. To use the internal database >> Click Next to display the First Time Setup - Database Screen. You do not need to specify the internal database location. 2 5

26 Polycom ReadiManager SE200 Getting Started Guide Figure 2-5 First Time Setup - Database Screen To use an external database 1 In the First Time Setup - Database screen, select the Use an external SQL Server database check box. 2 Click the Database Setup Program link and download the Remote Database Setup Utility, DBSetup.exe, to your computer. 3 Run the Remote Database Setup Utility and complete the information requested in the wizard screens. Make sure you have the path to the SQL Server. If you use Windows authentication, be sure the log-in ID has Administrator privileges on the SQL Server. If you use SQL authentication, be sure the log-in ID is a member of the SysAdmin role. If a ReadiManager SE200 database has been installed previously on the server, make sure you overwrite it. 4 After you have run the Database Setup Utility, enter the database server s IP address, SQL Server port number, and the database instance name in the First Time Setup - Database screen. 2 6

27 Configuring ReadiManager SE200 5 Click Next. ReadiManager SE200 tries to connect to the server. If the connection fails, an error appears to indicate the problem. If the connection is successful, the First Time Setup - Database Status screen appears. Figure 2-6 First Time Setup - Database Status Screen 6 Click Next to display the First Time Setup - LDAP Server screen. Setting up the LDAP Server ReadiManager SE200 only supports the Microsoft Active Directory implementation of LDAP. Note: You can skip this step and enable the integration later. For instructions, see the Polycom ReadiManager SE200 Administrator s Guide. 2 7

28 Polycom ReadiManager SE200 Getting Started Guide Figure 2-7 First Time Setup - LDAP Server Setup Screen To integrate ReadiManager SE200 with LDAP 1 In the First Time Setup - LDAP Server Setup screen, select the Integrate with LDAP Server check box. 2 Enter the IP address or DNS name of the LDAP server. 3 Enter the user login ID and password to access the LDAP server. The user name you enter must have read access to the LDAP server. Note: The user log-in ID you enter is automatically associated with the ReadiManager SE200 Administrator role. You must log in as the Administrator to manage LDAP users. 4 Click Next. ReadiManager SE200 tries to connect to the LDAP server. If the connection fails, an error appears to indicate the problem. If the connection is successful, the First Time Setup - Completed screen appears. 5 Click Next to continue to the Administrator View screen. 2 8

29 Configuring ReadiManager SE200 Figure 2-8 First Time Setup - Completed Screen Obtaining Software Licensing Information You must provide the license activation key and serial number for tracking purposes. To obtain a software license activation key 1 Locate and record the Polycom ReadiManager SE200 serial number:. To locate your serial number: Log in to ReadiManager SE200 as the Administrator or as another user ID with administrative privileges. Choose System Setup > Licensing. The serial number appears at the top of the Licensing screen. 2 Go to 3 Log in or obtain a New User Account by registering with the site. 4 Go to Polycom Resource Center Home > Product Activation. 2 9

30 Polycom ReadiManager SE200 Getting Started Guide 5 Enter the Polycom software license number, listed on your license certificate, and the Polycom ReadiManager SE200 serial number you recorded in step 1. 6 Click Generate. 7 When the activation key appears, record it in the space provided: To enter the activation key in Polycom ReadiManager SE200 1 From the System Setup menu, choose Licensing. 2 On the Licensing screen, enter the new key code and click Add. The activation key and license appear in the list. Completing the Configuration After the first-time setup is finished, you complete the ReadiManager SE200 configuration for the following: Server Client computers and Internet Explorer Users Devices Resources Scheduling For instructions, see the Polycom ReadiManager SE200 Administrator s Guide. Minimum Setup Tasks for a Point-to-Point Video Call After you have completed the first-time setup, to deploy the Polycom SE200 system for a point-to-point video call, you must complete the following setup tasks as a minimum: Add devices. 2 10

31 Configuring ReadiManager SE200 Add users. Associate users with devices. Download the scheduling plug-in to client computers. For instructions, see the Polycom ReadiManager SE200 Administrator s Guide. 2 11

32 Polycom ReadiManager SE200 Getting Started Guide 2 12

33 3 System Specifications This chapter lists the electrical, physical, environmental, and regulatory compliance specifications for the Polycom ReadiManager SE200 system. Electrical Power supply: Full-range, 220W ATX AC power supply with PFC AC voltage: 100 to 240 VAC, 50 to 60 Hz, 4 Amps Physical Form factor: 1U, 19-inch rack-mount Height: 1.73 in. (44 mm) Width: in. (430 mm) Depth: in. (390 mm) Gross weight: 19.8 lbs (9 kg) 3-1

34 Polycom ReadiManager SE200 Getting Started Guide Environmental Operating temperatures: 0 C to 40 C Storage temperatures: 0 C to 80 C Relative humidity: 5% to 90% (non-condensing) Regulatory Compliance Electromagnetic Emissions FCC Class A EN Class A EN or EN CISPR 22 Class A Electromagnetic Immunity EN or CISPR 24 EN through EN , EN , and EN Safety EN compliant or IEC compliant UL Listed (USA) CUL Listed (Canada) CE Marking (Europe) 3-2