Q4 2011: Partner New Learning Availability. Polycom Course Catalog

Transcription

1 Q4 2011: Partner New Learning Availability Polycom Course Catalog

2 New elearning Courseware This section lists the new elearning courseware available in Q4, 2011 Course Name Objectives Level Target Audience Duration Polycom Key 7 Differentiators Overview Training Understand the seven key ways Polycom is differentiated from the competition Polycom Sales, Polycom SE, Partner Sales, Partner SE Unified Communications General Overview Training On completion of this training participants will: Understand Polycom s definition of unified communications and our role in bringing UC to the marketplace SMB General Overview Training On completion of this training students will: Understand the scope and importance of the SMB segment, SMB business challenges, and Polycom s value proposition for SMBs SMB Solutions Overview Training Upon completion of this module, participants will: Understand the types of solutions we sell into the SMB segment including voice, video, infrastructure, and wireless SMB Solutions Selling Overview Training Upon completion of this module students will: Understand SMB target buyers, discovery process, key sales triggers, and sales guidance with SMB customers DMA 7000 v3.0 Update Training for Sales Upon completion of this module participants will: Understand changes in the DMA product with the major 3.0 release and illustrates Polycom s competitive differentiation and Sales Polycom Q4 Learning Availability Page 1

3 Course Name Objectives Level Target Audience Duration DMA 7000 v3.0 Update Training for SE s Builds on understanding for DMA 3.0 for sales with additional directed document review and a 35-question assessment SE 2-4 hours Voice Technology Sales Overview Training On completion of this training students will: Understand the technologies that underpin Polycom s Voice products including sound basics, categories of telephony, traditional telephony, Voice over Internet Protocol (VoIP) telephony Wireless Technology Sales Overview Training Understand the technologies that underpin Polycom s wireless products Wireless Solution Sales Overview Training Understand the spectrum of Polycom s wireless solutions Wireless SpectraLink 8000 Solution Sales Overview Training- Understand the Polycom s SpectraLink 8000 solutions and Technology Technical Overview Training - On completion of this module, participants will understand the basic technologies that underpin our RealPresence Platform products SE Solution Technical Overview Training - On completion of this module, participants will have undertaken: A review of the RealPresence Platform using case studies to show how components may be combined to meet customer requirements. SE Polycom Q4 Learning Availability Page 2

4 Course Name Objectives Level Target Audience Duration HD Video M100 Technical Demo and Simulation Training - HD Video HDX 7000 Technical Demo and Simulation Training - RMX 1500 Technical Demo and Simulation Training - On completion of this module, participants will be able Complete out-of-box deployment for a simple environment to include endpoints and an RMX 1500 On completion of this module, participants will be able Complete out-of-box deployment for a simple environment to include endpoints and an HDX 7000 On completion of this module, participants will be able Complete out-of-box deployment for a simple environment to include endpoints and an RMX 1500 SE SE SE Net Effect Part 1 This is the first of a two-part course that introduces the positive net effect of using Polycom s native integration approach and RealPresence Platform to drive benefits for Microsoft Lync customers and Net Effect Part 2 This is the second of a two-part course that introduces the positive net effect of using Polycom s native integration approach and RealPresence Platform to drive benefits for Microsoft Lync customers and Polycom Q4 Learning Availability Page 3

5 New ILT Courseware This section lists the new ILT courseware available in Q4, 2011 Course Name Objectives Level Target Audience Duration Technical Training - On completion of this training, participants will: Articulate and demonstrate the key features of Polycom s RealPresence products Polycom SE, Partner SE 3 days Technical Administration On completion of this training participants will be able Operate and work with the Polycom UCIC solution comprising endpoints, RMX, CMA, DMA, RSS and VBP conferencing services within their organization Customer Administrators 4 days Certified Video Engineer (CVE) On completion of this training students will: Define the meaning of common Unified Communication terminology Identify common Unified Communication components and settings Analyze, design and support the audio and video environment of a videoconferencing room Analyze network environments used for Unified Communications and diagnose fault conditions Design UC communications solutions to match customer requirements 5 days Polycom/Microsoft Integration Solution Technical Training Upon completion of this training, participants will: Articulate and demonstrate the features and benefits of integrating Polycom and Microsoft solutions Design, deploy, maintain and troubleshoot the integrated solution using best practice methodologies Advanced 3 days Polycom Q4 Learning Availability Page 4

6 Course Name Objectives Level Target Audience Duration Video Content Management, Installation, Configuration, Operations and Support Training Upon completion of this training, participants will be able Students will be able to install and configure the Polycom Media Management Center to provide recording and streaming services to their organization They will be capable of creating, managing, and distributing video content They will be capable of using the Polycom Capture Station and Polycom Media Editor software Sales Engineers Pre and Post-Sales Services days for SEs days for PGS Polycom Q4 Learning Availability Page 5