Index of Personal Information Banks: 1. Name: LAO s PeopleSoft enterprise application software

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1 List of Personal Information Banks: 1) LAO s PeopleSoft enterprise application software 2) Court Worker 3) Legal Files 4) Client and Lawyer Services Centre (CLSC) Phone System 5) Client and Lawyer Services Centre (CLSC) Recording System 6) HR Connect 7) njoyn 8) Skillport (e-learning) 9) Freedom of Information Requests 10) Reporting of Privacy Breaches 11) Appeals Database Index of Personal Information Banks: 1. Name: LAO s PeopleSoft enterprise application software - client and case data includes, but is not limited to: name, marital status, assets, , current accommodations, phone, family size, address, income, date of birth and age, gender, spousal or partner personal and financial, residency, pertaining to incarceration, language, disabilities or other health, driver s license, and First Nation status; - attachments are also collected and entered into the system. Attachments include, but are not limited to: basis of claim, personal form, synopsis of the case, opinion letters, charge screening form, pay stubs, bank account, client consent and declaration forms, and court case ; - financial including accounts payable and receivable functions pertaining to cases and solicitors. Vendor such as: name, classification, status, banking, address, location, contacts, tier levels, government classification Law Society of Upper Canada, and business/tax registration; and

2 - administration of cases between LAO and panel lawyers. Panel lawyers are able to accept and deny cases, submit expense reports and time sheets, and view, modify, and add case and client ; to fulfill LAO s mandate under LASA such as determining financial and legal eligibility of applicants for legal aid services, financial administrative tasks and panel lawyers (as needed) includes applicants and and panel lawyers 2. Name: Court Worker name, address, telephone number, client number, and case data intake system 3. Name: Legal Files name, address, telephone number, client number, and case case management tool

3 4. Name: Client and Lawyer Services Centre (CLSC) Phone System telephone number the client/applicant called from as it may not be the phone number on file and only if the client has their number visible) phone-in service 5. Name: Client and Lawyer Services Centre (CLSC) Recording System CLSC/IT telephone number that appeared on the call display or the callback number they entered, name that appeared on the caller id (if any) phone-in service (subject to solicitor-client privilege) 6. Name: HR Connect name, address, telephone number, age, gender, marital status, salary, employee number, benefits, work

4 history, salary history, dependent, banking HR management system LAO staff 7. Name: njoyn name, address, telephone number, , education, experience, resume recruitment management system applicants for LAO job postings 8. Name: Skillport (e-learning) Legal Aid Services Ac name, username, passwords e-learning LAO staff 9. Name: Freedom of Information Requests Freedom of Information and Protection of Privacy Act

5 name, address, telephone number, , description of requested and correspondence maintain a record of all requests, compile statistics individuals submitting requests for 10. Name: Reporting of Privacy Breaches Freedom of Information and Protection of Privacy Act name, description of breach, action taken and correspondence maintain a record of breaches, compile statistics individuals submitting requests for 11. Name: Appeals Database name, case, decision maintain a record of appeals, compile statistics clients/applicants of legal aid

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