Smart Terminal Architecture with Secure Hosts A New Evolution in Smart Computing for an Enterprise. Analyst Briefing
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1 Smart Terminal Architecture with Secure Hosts A New Evolution in Smart Computing for an Enterprise Analyst Briefing
2 Overview What is STASH? What problem does STASH solve? The benefits of STASH. Deployment options. What each member of the consortium offers. 2
3 What is STASH? Smart Terminal Architecture with Secure Hosts STASH is a new computing environment that offers a military grade security from the desktop to the back end. STASH challenges the traditional assumption that greater security and increased performance utilization comes with increased costs. STASH is made up of a multi-functional team across IBM, Raytheon Trusted Computer Solutions, CSL International, Intellinx Software, Virtual Bridges and Vicom Infinity. STASH brings security, resilience and workload management qualities of service to the desktop environment. STASH is a means of simplifying the IT environment, saving money, and dramatically increasing security. 3
4 Typical Industry Use Cases Manufacturing Casual users in manufacturing plants Contact center representatives Travelling salespeople and executives Healthcare Doctors, nurses, administrators Patients in hospitals, assisted living and health centers Education Students, Teachers, Staff, Administrators K-12, Universities, Training Centers Banks Tellers, supervisors, advisers in the front office, contact center representatives, back-office users Retail Store workers, contact center representatives, back-office users Professional and IT services Accountants, advisers, law firms, global delivery center employees State, Local, Federal Agencies Leaders, Staff, Service Agents, Case workers, Analysts 4
5 Target Customer: Desktop or VDI deployment organizations VDI management Desktops Thin Clients tablets, mobile Desktop to Thin Client Reduce deskside support 90% Share processing capacity; fewer processors Standardize on software and central change management Reduce data leakage at end user; Centralize security mgt Improve availability to end users Thin Client to Trusted Thin Client Military grade security Up to 8 desktops consolidated to single thin client Reduces network cabling Reduces electricity, noise Pushes firmware to desktops; reduces end user risks Options to re-use existing PCs or leverage Secure USB in existing PCs for secure connections X86 vs Enterprise Server VDI mgt 5 Fewer servers to deploy Reduces intranet bandwidth via direct connection Built in redundancy for management servers Enables workload shifts: Desktop by day, server by night DVR for desktop for forensics and breach prevention Less expense COOP site as less redundant HW/SW req d.
6 Target Customer: Existing Mainframe organizations Mainframe Unix Windows, Linux, VDI mgt Desktops, Thin Client, mobile Desktop to Thin Client Same as Desktop/VDI mgt Thin Client to Trusted Thin Client Similar to Desktop/VDI mgt +: Reduces mainframe security risk due to poor desktop security X86 vs Enterprise Server VDI mgt Similar to desktop/vdi mgt +: Leverage z/os or Linux for z security servers Add engines to existing z vs. installing new Enterprise Linux servers; faster/easier C&A Add IDAA/Neteeza for desktop analytics but also for z/os analytics Desktops that access mainframe apps and data have direct interconnect Reduces intranet bandwidth Coordinated DR and security for end to end workloads 6
7 The Consortium Smart Terminal Raytheon Trusted Computer Solutions delivers its proven Trusted Thin Client software that is widely deployed across hundreds of thousands of U.S. military, intelligence agencies, and other government desktops. Secure Hosts IBM provides a secure and resilient hosting environment for desktops within its zenterprise BladeCenter Extension (zbx) and z/vm. CSL International provides customer-proven CSL-WAVE to easily manage server instances using an intuitive graphical interface which makes the mainframe consumable to non-mainframe skills. Virtual Bridges provides VDI management of desktop images and provisioning Intellinx s zwatch provides user activity monitoring for fraud management. Vicom Infinity brings a variety of simplification software and experience with many of the world s largest financial organizations. 7
8 Challenge: Desktop Management Complexity and Cost Enterprises are challenged by the ability to manage and secure their extremely complex distributed computing environments. Virtualization, although practical, has resulted in powerful desktop PCs running costly VDI software and server farms hosting back end applications running at far less than 100% utilization. Need to reduce costs and embrace green computing requirements exacerbates the problem. Redundant network connections (where multiple PCs are deployed in one office) Backup/recovery at an individual level Redundant data copied to desktops Under-utilized desktop systems dedicated to end user computing Increased administration Bringing own device to work and therefore malware into business (security exposure) Excessive energy utilization Complex, expensive, and impossible to secure. 8
9 Trusted Thin Client Simple desktop configuration: thin client device, monitor, keyboard, mouse. A Controlled Access Device for cloud computing. TTC software utilizes a trusted operating system to enforce security policy at DCID 6/3 PL4 and CCEVS EAL4+ levels. Only platform from edge to cloud that meets these criteria. TTC software runs on at the desktop and on a server console providing separation of any number of networks, applications, or systems. Internet and internal systems(s) Multiple internal and external systems No data is stored at the desktop so there is no risk of data leakage. Operations and security are transparent to the end user. 9
10 Trusted Thin Client The last workstation you will ever need Multiple user deployment options Users Provides accredited system separation Protects internal systems from external intrusion Traditional Internet Protects mission critical data No cut and paste from one system to another Distribution Console Security policy enforcement via a Trusted OS Trusted operating system maintains lock down at the desktop Multiple Monitors Sensitive Internal System No intentional or unintentional data leakage Protection from APTs Remote Access Internal System Dynamic allocation of user access Virtual Access 2012 STASH Consortium Help avoid cloud multi-tenancy stuff 3/29/12
11 User Segmentation Task Knowledge Power Workloads Call Center Transac,onal Lite Desktop User Office LOB High Performance Desktop Mul,media Design Access End Point Device Repurposed Desktops Thin Clients Kiosks Remote branch VDI, Online VDI Desktops ipads Laptops Sta,on Access Points (e.g. Nurses Worksta,ons) Remote branch VDI, integrated offline VDI, Online VDI High- end Desktops / Worksta,ons Power Laptops High Mobility (exec travel) Integrated offline VDI, remote branch VDI, Online VDI Scaling Considera:ons Up to ~16 Concurrent Virtual Desktops / Server Processor Core Up to ~12 Concurrent Virtual Desktops / Server Processor Core Up to ~8 Concurrent Virtual Desktops / Server Processor Core Memory Configura:ons Remote Protocol Considera:ons Per Desktop: Per Desktop: Per Desktop: Linux: 512MB Linux: 512MB Linux: 1GB Win7 / XP: 512MB Win7 / XP: 1GB Win7 / XP: 1-2GB+ RDP, Nx RDP, Nx, SPICE SPICE 11
12 Military Grade Security Security is the key characteristic of mainframe server deployment. RTCS provides network separation to prevent cross-network contamination and intrusion. RTCS eliminates the storage of sensitive or business-critical data at the desktop. Intellinx reduces the risk of insider fraud and data loss. IBM zenterprise inhibits malware due to storage protection isolation. Data privacy can take advantage of built-in hardware cryptography for improved performance. End users can sign on to any Trusted Thin Client and securely access their desktop in the cloud. 12
13 Resilience IBM zenterprise System: Fault-avoiding architecture dramatically improves uptime. Fewer system components reduce the risk of failure. Hardware automation recovers problems that may have caused unplanned outages in other platforms. Call home capability when problems are encountered coordinates service dispatch and problem resolution. Trusted Thin Client: The last desktop you will ever need. Reduces recovery time - spare Trusted Thin Clients can be quickly swapped in to replace defective machines or users can connect to their desktop from another Trusted Thin Client. Reduce full time desk side support employees. 13
14 Utilization x86 Desktop systems run at 5-20% utilization on average. Typically less than 10 hour days with a lot of idle time. Virtualization software drives PC servers up to 30-50% utilization. IBM zbx blade environments, like other x86 servers, can run up to 50%, but can also run around the clock. Excess capacity can be utilized by other workloads when the Smart Terminals are not in use (client by day enterprise server by night). IBM System z servers can run at 100% utilization without fear of failover. Capacity goals can be established on System z to shift processing resources from pre-production, development, and integration servers in favor of the production environment. Additional processors can be added and deleted on demand through dynamic provisioning on IBM zenterprise, satisfying peak workloads without purchasing and deploying additional x86 servers. 14
15 Change Management Trusted Thin Clients are maintained from central administration. Middleware servers can be cloned in minutes across both the IBM z196 server and the zbx blade servers. Patch management can be provisioned instantly across all operational servers leveraging Virtual Bridges New applications can be installed on the Smart Terminal server and made available to all end users via Virtual Bridges. Rolling changes can be made to avoid any physical outages in processing. Model reduces IT labor necessary to maintain desktop modifications and drive corporate compliance. 15
16 Smarter Building and Smarter Computing Trusted Thin Clients use less energy than desktop PCs. If multiple desktops are consolidated into a single Trusted Thin Client, there is further reduction in energy, network wiring, and network bandwidth. Physical servers take floor space, electricity, and cooling. The ability of IBM zenterprise to consolidate many x86 images can dramatically reduce environmental costs. When desktops are leveraging mainframe data and applications, there is a dramatic reduction in networking bandwidth within the intranet as a direct connection exists between the z196/z114 server and the zbx. Improves end user satisfaction with less noise, heat and complexity. 16
17 Greater Security, Not Greater Cost Through advancements in technology and collaboration across vendors, STASH: Reduces initial acquisition costs Reduces operational costs Reduces operational and deployment risks Improves the security and resilience of the deployed solution Leverages existing investments wherever possible Provides investment protection and continuous cost benefits 17
18 Deployment Possibilities Supporting End User Computing Traditional PCs and Laptops Thin Client PCs with x86 Virtualization Trusted Thin Client (TTC) with x86 Virtualization TTC with x86 Virtualization and System z Management TTC with zbx Virtualization and System z Management 18
19 Typical Layers of a Thin Client PC Solution Virtualizing Desktops with a Server-hosted Architecture Outsourced or Branch Office PCs, Call Centers Developer Desktops Ethernet/ Wireless Microsoft Active Directory / LDAP (Manages Users) Connection Server Fault & security isolated Remote / Laptop Users Virtual Center (Assigns VMs) Shared Storage System x Servers BladeCenter Blades IBM System Storage x3650 x3755 x3850 x3950 BC or BC-H HS21 LS21 LS41 DS3400/
20 Virtual Bridges Architecture Managed Endpoint True Offline VDI Branch Office SmartSync Home SmartSync WAN/INTERNET CLOUD Zero Endpoint No Install, Boot to VDI Legacy Endpoint Repurpose Older PCs Gold Master Technology Employee Contractor LAN DATA CENTER (One or More Servers) Hypervisor + Distributed Connection Broker + Direct Attached Storage Storage Optimizer Shared Datastore (NAS/SAN) Application Management Persistent User Data Directory / Authentication Service
21 Trusted Thin Client Solution Smart Terminal: Simplification of Networking and Collaboration Outsourced or Branch Office PCs, Call Centers Developer Desktops Ethernet/ Wireless Microsoft Active Directory / LDAP (Manages Users) Secure Connection Server Fault & security isolated Shared Storage Remote / Laptop Users Virtual Center (Assigns VMs) System x Servers BladeCenter Blades IBM System Storage x3650 x3755 x3850 x3950 BC or BC-H HS21 LS21 LS41 DS3400/
22 System z Management x86 Virtualization Reducing Control Points Outsourced or Branch Office PCs, Call Centers Developer Desktops Ethernet/ Wireless Virtual Center (Assigns VMs) IBM System z z/os Developer IBM System x Remote / Laptop Users z/vm System z196 Server System x Servers IBM System Storage x3650 x3850 Shared Storage x3755 x
23 zbx Virtualization Secure Hosts: Simplifying Security and Resilience Outsourced or Branch Office PCs, Call Centers Developer Desktops Ethernet/ Wireless Virtual Center (Assigns VMs) IBM System z z/os Developer zbx Remote / Laptop Users z/vm System x IBM zenterprise Servers IBM System Storage Shared Storage Fault & security isolated 23
24 Backup Slides 24
25 CSL-WAVE Simplified Virtualization Management Graphical management of your z/vm Complex with no limits on the number of processors and z/vm logical partitions. Extremely intuitive: Point-and-Click and Drag-and-Drop. Full abstraction of the underlying z/vm Environment, so Linux System Administrators can be productive day-one. Simplification and automation of all day-to-day tasks. Provisioning of all virtual entities (Guests, Network and Storage). Advanced security architecture to enable delegation of authorities. Flexible reporting capabilities on all managed entities, including internal. Mainframe management comparable to management of a distributed environment. 25
26 Intellinx Fraud & Forensic Clearing House on System z User activity monitoring for forensic and fraud prevention. Fil es Non-invasive capture activities from a wide variety of systems. Stealthfull deployment. Handles encrypted traffic when executed on z/os. A network appliance cannot do that without changing network standards. Deter potential fraud by knowing that all user actions may be recorded. Improve internal audit effectiveness by alerting on detection of suspicious behavior and providing full visibility for audit. Enforce corporate policies by detecting breaches, incidents & exceptions. Improve privacy compliance by creating a full audit trail of all end-user activity including queries. 26
27 Vicom Infinity Account presence since late 1990 s. IBM Premier Business Partner. Reseller of IBM Hardware, Software, and Maintenance. Vendor source for the last four generations of Mainframes/IBM Storage. Professional and IT Architectural Services. Reseller of Trusted Thin Client, Intellinx, and CSL-WAVE. Vicom family of companies also offer leasing & financing, computer services, and IT staffing & project management. 27
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