UNDERSTANDING DITTO GETTING STARTED

Transcription

1 UNDERSTANDING DITTO GETTING STARTED

2 ABOUT DITTO Ditto is a diverse screen-sharing solution that is designed to work for everyone. It makes screen sharing simple, intuitive and unlimited for the end user. This document explains the setup process required from administrators.

3 THE TRIAL Every new Ditto account starts with a 30-day trial. The trial is fully functional and enables every feature. During the trial, administrators can register any number of rooms without being charged. At the end of the trial, unwanted rooms should be removed before proceeding to purchase. Feel free to request a demo or ask any questions at any time during the trial or during your subscription. Simply contact support@goditto.com or your Ditto sales representative. 1

4 STEP 1 ADD ROOMS TO DITTO There are two ways to add new rooms to Ditto. The easiest way is to use the Ditto Configuration Application. If you need to make a quick change or would prefer to enter connecting information manually, you can add and edit rooms through the Rooms section of the Ditto account portal. DITTO CONFIGURATION UTILITY The application can be downloaded from your Ditto account portal. It is available for Mac, 32-bit Windows and 64-bit Windows. The configuration tool can add any supported device that s found on your network. For more information about using the Ditto Configuration Application, please see the Ditto Configuration Application guide. 2

5 STEP 2 IN-ROOM SIGNAGE 1 Once all rooms are added, you ll need to let users know how to use the service. Connecting to a receiver with Ditto is easy, and it s easily explained to anyone who wants to connect. Visit connect.goditto.com Enter room code Connect PRINTED IN-ROOM SIGNAGE To print a sign for your desired room: 1. Log in to the Ditto account portal 2. Click the Rooms section at the left 3. Select your desired room 4. Click the Room Sign button 5. Print the image that appears That s it! This easy-to-read sign provides clear and concise connection instructions. CONFIGURE THE APPLE TV FOR CONFERENCE ROOM MODE Conference Room Display mode allows administrators to display instructions for connecting to the TV. No physical printout is required if you use this Apple TV feature, and users will immediately know how to wirelessly connect their Mac or PC screen to the Apple TV. 3

6 STEP 2 IN-ROOM SIGNAGE 2 ENABLE CONFERENCE ROOM DISPLAY: 1. Make sure your Apple TV is up to date 2. Go to Settings > AirPlay > Conference Room Display 3. Select On Once you ve enabled this setting, you ll need to follow a few more steps to set up the Apple TV as a digital sign with Ditto connection instructions. To configure Conference Room Display mode for use with Ditto, follow these simple steps: 1. On your Apple TV, go to Settings > AirPlay > Conference Room Display > Custom Message 2. Enter message text that explains how a user connects their PC or Mac display with Ditto. You will need the Ditto room code for this. We recommend the following text: Visit connect.goditto.com and enter [DITTO ROOM CODE] to wirelessly connect your Mac or PC screen to this display. When the Apple TV is turned on or woken from sleep, the custom message text is displayed. 4

7 STEP 2 IN-ROOM SIGNAGE 3 CONFIGURE THE CHROMECAST BACKGROUND TO DISPLAY DITTO CONNECTION INSTRUCTIONS If you re using a Chromecast in a Ditto-enabled room, it s rather handy to automatically display Ditto connection instructions on the Chromecast itself. To connect with Ditto, users only need to read the on-screen instructions. To begin, you ll need to obtain the background image Before you change the Chromecast display s background image, you will need to obtain the background image: 1. Log in to the Ditto account portal 2. Click the Rooms section at the left 3. Select your desired room 4. Click the Room Background button 5. Save the image that appears Once you ve saved the image, you ll need to add it to Google Photos. Create two new Google Photo albums for each Chromecast you would like to set up: 1. Visit the Google Photos website 2. Upload your room background image 3. Add the previously saved room image to two new albums Create two albums that are named similarly to the room you re setting up Two albums containing only the same Ditto background image are required for each room you would like to configure. The albums must be empty of everything but this image. You need two photo albums because Chromecast automatically rotates between albums. If you don t have these two albums selected, Chromecast will rotate between the other preset Google Photo albums. 5

8 STEP 2 IN-ROOM SIGNAGE 4 Now that the background image is in two albums, you can configure the Chromecast to only use a specified image for a screensaver or background. Set a new background image for use with a Chromecast and Ditto: 1. First, you ll need to download the Google Cast application on a phone or tablet. The app is available for Android and ios, and it lets you configure Chromecast options including the background and screensaver for your Chromecast. 2. Once downloaded, connect your phone or tablet to the same Wifi as the Chromecast you would like to configure. 3. The Google Cast app on ios and Android works nearly the same for both platforms. Tap the Devices tab to be presented with a list of available devices on your network. 4. At the top right of the Chromecast you would like to configure, tap the three vertical dots to open a menu. 5. Select Backdrop Settings" 6. Tap the Google Photos option 7. Enable this option. 8. Select the image albums that match the room you re setting up. 9. Be sure to disable other Backdrop options like Art and Earth and Space The background image will now appear on the Chromecast you re setting up. Perform these same steps for each Chromecast you would like to set up. CONNECT Users should now be able to connect to the displays you ve added to your Ditto account. Follow the instructions on the in-room signage or digital displays to get going. 6

9 STEP 3 BILLING Once you re satisfied with your account and want to continue service, visit the Billing section of the Ditto account portal. This section shows you the number of active rooms in your account and allows you to upgrade from your trial and begin a paid subscription. Multiple billing options are available. You can opt to pay monthly or annually. Annual subscriptions receive a 17% discount applied immediately. It s also possible to pay via credit card or with a PO. If you re using a credit card, you can complete payment and begin using the paid service immediately. If you would like to use a PO, click the PO button. A sales representative will reach out to you to confirm details. 7

10 STEP 4 USERS Ditto allows for multiple account administrators. The users section of the Ditto account portal allows you to add and remove account administrators. Employees and other general end users do not need to be added as users. Access to this portal is only needed by people who will be managing your Ditto account. Once account setup is complete, anyone can share their computer screen with Ditto by simply visiting the connect page and entering the Ditto code. To add an account administrator: 1. Log in to the Ditto account portal 2. Click the Users section at the left 3. Click Add User 4. Enter the user s information Roles: Admin This user type allows management of every aspect of Ditto User This user type has access to everything except billing 8

11 ORGANIZATION INFORMATION 1 Ditto allows you to customize the screen-sharing experience for your employees and guests. A number of graphics are customizable, and certain text areas can be changed, too. You can do this through the Organization section of the Ditto administration portal. LOGO This image appears when an end user enters a room code on the Ditto connect page. Aligning this image to your organization or company s branding lets end users know they re sharing to the right receiver. This image must be a transparent PNG with dimensions of 250x250px. 9

12 ORGANIZATION INFORMATION 2 BANNER This image appears inside of the Ditto application and replaces the standard Ditto branding. Setting the banner to a custom branded image ensures users know they have the right application. This image must be a PNG with dimensions of 650x100px. ORGANIZATION NAME This information appears in multiple places for end users and strengthens the concept of the destination they re sharing a screen to. ORGANIZATION TECH SUPPORT INFORMATION This information is provided to a user when they request assistance within the application. This should be set to your internal helpdesk or IT contact information. ROOM CODES By default, Ditto assigns a unique, easy-to-read room code to every registered room. These codes are a random combination of common words: BLUE TREES WILD CANVAS THIRSTY FICTION Checking the Use Simple Room Codes box will assign all new rooms an alpha-numeric code instead of a combination of words: 9D3G7U 8A7H9U 1H5T3Y 10