VENDOR HELP MANUAL E-Auction Vendor Help Manual. Central Public Work Department

Transcription

1 E-Auction Vendor Help Manual. Central Public Work Department 1 P a g e

2 TABLE OF CONTENT GLOSSARY OF TERMS:.3 ACTION BUTTONS / ICONS:..4 LOGIN PROCEDURE IN Tender wizard:.5 DESCRIPTION OF ICONS: 6 REGISTRATION PROCESS:..6 TO RETRIEVE THE INFORMATION:.8 VIEW AUCTION FREE OF COST:... 9 MODIFY PASSWORD:...9 LOGIN PROCEDURE:..10 EMD SUBMISSION:..12 LIVE AUCTION SCREEN:.14 BIDDING PROCEDURE:.15 COMPLETED AUCTION SCREEN:..18 LOI SCREEN:.19 AUCTION AWARD PROCESSING FEE SCREEN:.20 SECURITY DEPOSIT PAYMENT SCREEN: 21 HELPDESK CONTACT DETAILS:.23 2 P a g e

3 GLOSSARY OF TERMS: S No Terminology Abbreviations 1 New Registration New Vendors can enroll their companies / individual firm in the site to obtain the USER ID and password to participate in the tenders/auctions. 2 Important Circulars To view the circulars / guidelines issued various Departments. Login credentials for the User to enter the user id of the particular 3 User Id persons (Buyer or Vendor) to login for department site. 4 Password 5 Activity 6 Approved Auction 7 EDIT ATTACHMENTS 8 Live Auction 9 User Manual 10 CANCELLED AUCTION 11 MODIFY PROFILE 12 DOCUMENT LIBRARY 13 AUCTION SEARCH 14 MODIFY PASSWORD 15 LOGOUT To enter the password of the respective User id login. Buyer Users have to select the option during log-in to for carrying out the intended activity like Auctions, Similarly, Vendor (Vendors) will login to check or to participate for Auctions. Auctions which are due for request will be displayed under this Section. User can request the auction, view the free documents. Buyers can upload their documents related to e-auction for free view to Vendor/contractor. To view the online bidding process. To view and download the Help manuals. To get the list of Auctions which are Cancelled by the department /Disqualified by the Department to the Particular firm (Contractor/vendor). The user profile can modified any time by the user after log-in. This acts as a library for the e-auction. User can upload supporting documents through this link and Attach to the concerned Auctions whenever required. The search facility is provided by e-auction to search the Auction based on region, sub item, auction no. The user can modify his password any time. As a security Measure, it is advisable to modify password frequently. This link redirects the user to log-out of the e-auction Portal and directs to log in page. 3 P a g e

4 ACTION BUTTONS / ICONS: Sl. Symbol.No 1 Edit Attachments. Abbreviation 2 View payment details for Security Deposit fee/processing fee/emd and Refund details and print. 3 Authorized Document. 4 Edit Attachments. 5 Request Auction Form. 6 Archive Document. 7 Auction. 8 Awarded Letter. 9 Calendar. 10 Delete Document. 11 Error. 12 View Document. 13 Open Document in New Window. 14 Download Documents. 4 P a g e

5 LOGIN PROCEDURE IN Tenderwizard: Step 1: Enter this URL to access CPWD e- Auction Website. Fig 01 When the Department of Central Public Work Department is opened, enter your User ID and Password to log in into your account as shown in below image, Fig P a g e

6 DESCRIPTION OF ICONS: VENDOR HELP MANUAL Sl.No Description 1 Click Home to view the home page of the CPWD E-Auction site. 2 Click About Us to view the details of CPWD. 3 Click User Manual to view and download the Help manuals. 4 Click Contact us to view the details of helpline (contact addresses and Phone numbers). 5 Click Latest Circular Formats to view and download the latest circular. 6 Click Latest Auctions Free View to view the details of the entire authorized Auction. 7 Click New Registration to view the procedures of registration. REGISTRATION PROCESS: Click New Registration which is there in the horizontal list as shown in below figure 03. Fig 03. SL No Title Description 1 Registration Steps to be followed for registration of bidders: a. Click on Register link on the website and fill the all Mandatory fields (* indicates mandatory fields) online. b. Upload following documents in scanned format:- i) Signed Request letter on Company Letter Head ii) Signed PAN Card scan iii) Registration / Service tax / VAT / Tin no. / Certificate of incorporation, if any. iv) Pay the registration fee of Rs S.T/- through e- Payment Gateway (Debit, Credit and Net Banking). v) Save the payment acknowledgement receipt. After this the bidder will have to mail above said documents scan copy (i,ii,iii,v) to helpdesk mail ids twhelpdesk680@gmail.com for the activation of his user ID. 6 P a g e

7 Fill all the details in the form which is showed in the next page figure. Click Create Profile to obtain your User ID and Password. Note that during registration process do not type certain special characters like ~ ` ' # $ % & *! ( ) ; \ /? : <> + - { } [ ] which are not allowed. Fill all mandatory (* Marked) column. For more kindly click on Registration page. Once you click on Create Profile you will be redirected to the Documents Upload Page as showed in below image. In this page you have to upload the required documents which can be acceded in future (supporting documents like company PAN CARD, Company Turnover. Certificate (which was issued by CA) OR Profit & Loss statement (last year) which shows the turnover of the company. (Documents should be attested by authorized person). Fig 04. After you uploaded the required documents then Click on Finish Upload then click OK as shown in figure 4 & 5., Fig P a g e

8 After the completion of File Uploading process you will get your User ID and Password as shown in below image, make a note and then click on proceed to payment option to make a payment. Fig 06. Once the payment is successful, vendor gets the payment acknowledgment copy. To activate their user ID s, vendors needs to send the payment acknowledgment copy to the helpdesk mail id (Mentioned in CONTACT US). TO RETRIEVE THE INFORMATION: In case of incomplete registration, vendor can retrieve the information (Till payment) by clicking Click here to retrieve information link which appears in first page of registration. Here vendor can enter the created user id with hint answer (Enter the same specific character what you have created earlier) and click on Retrieve Account Information to proceed further and complete the registration process. Fig P a g e

9 VIEW AUCTION FREE OF COST: To download the Auction notices and corrigendum free of cost from website, follow the steps given below: Click Latest Auctions Free View on the home page. Provide all or any one of the options like Auction Number, Region, and Click Search to view the results. A list of Auctions shall appear on the screen. Click to view and download the cost free documents. Fig 08. MODIFY PASSWORD: Users can modify password at any time as shown in below figure 09. Minimum 8 characters are required. Password contains Uppercase, Lowercase and Numbers only. Note: Special characters are not allowed. Fig 09. Note: The strength of Password should be more than 60%. 9 P a g e

10 LOGIN PROCEDURE: Enter the given USER ID in the box provided. Enter the given PASSWORD in the box provided. Click Login to login, the screen directs you to the Live auction screen. As a security purpose for a first login, the system automatically asks the user to change the password as shown in below figure. Enter the Current, New & Confirm Password and then click Submit to update the new password. The user needs to login once again with the new password (note that User Id remains the same) which gives the user the authentication to the change of password shown in below figure 10. Fig P a g e

11 After the above process the below screen will appear, here you need to click on the Approved Auction section, where the entire auction which have been floated by the department still liable for participation will appear. As shown in below figure 11. Fig 11. Now you have to click on the Request Auction ( ) in the approved auction section to show your intent of participating in the auction (AS shown in figure 25). After clicking on the request auction icon you shall be directed to the page shown in below figure 26. Here, you have to upload the files as mentioned by the department in the Auction Document. After browsing the file you need to give the Attach Name and add its Description. After completing all the above said process you need to click on the Upload tab, as shown in figure 12. Fig P a g e

12 Fig 13. EMD SUBMISSION: Once the required file has been uploaded, you need to click on Click Here To Register tab to initiate the process of the payment of EMD (Earnest Money Deposit), as shown in figure 14. Fig P a g e

13 Now select the payments Mode for EMD. If the mode selected by you is DD, then filling in all the details and click here to update. Fig 15. Once the payment is successful, vendor gets the payment acknowledgment Copy. Fig P a g e

14 Once the EMD payment has been paid successfully the Auction Request icon will vanish at your end form the Approved Auction stage. And payment details can be viewed by clicking on icon. As shown in figure 17. LIVE AUCTION SCREEN: Fig 17. At the time of the start of your auction, your auction will appear in the Live Auction section. To start the bidding process you need to click on the Hammer Icon ( ). After clicking on the hammer icon you ll be guided to the Auction Terms And Conditions page, after reading the Terms and Conditions thoroughly you don t click on the checkbox and agree to reading the terms and conditions. After agreeing to read the Terms and Conditions you need to click on the Accept tab. The screens for the same have been attached below as figure 18 & 19. Fig P a g e

15 Fig 19. Bidding Procedure: Now you shall be directed to the My Dashboard page, this is the screen where you will enter your bids according to the Increment Value shown to you. You need to put your bid in the My Bid column. After entering the desired bid you need to click on the Bid Now tab. Once you click on the Bid Now tab, a pop up window will open which will show your bid in words and % increment in your bid from the prevalent highest bid. On clicking OK, another pop up window shall open asking whether you are sure to submit your bid or not. If the bid entered by you is correct you need to click on OK. The time left for the auction to end will be displayed on the extreme right hand side of the screen. The screens for the same as below in figure 20, 21 & 22. Fig P a g e

16 Fig 21. Fig 22. The below message comes when the bidder submits his bid at Prior Extension time and time automatically increases as set by the Department shown in below figure 23. Fig P a g e

17 In case of you being the H1 bidder at any time, there will be a Hammer shown on your screen. This will be the indication of you being the highest bidder at that time shown in below figure 24. Fig 24. Click When the auction ends, there will be a message displayed at the extreme right hand side of the screen as Auction Has Ended. No further bids shall be accepted by the system after this stipulated time. Shown in below figure 25. Fig P a g e

18 Completed Auction Screen: Once the auction has ended, it will be displayed in the Completed Auction section after all the auctions have been completed from the department end. You need to go to completed auction section and click on the Hammer icon to verify that you are the successful bidder or not. In case of you being the H1 Bidder there will be a congratulatory message displayed on your screen. The screens for the same have been attached below in figure 26 & 27. Fig 26. Fig P a g e

19 LOI Screen: After the issue of LOI from the Department end, the particular auction will be displayed under the Awarded Auction section. To view the LOI you need to click on the Award icon. As shown in below figure 28. Fig 28. On clicking on the View LOI tab the below attached screen shall open. The LOI will be downloaded from the below attached screen. After downloading the LOI you need to Sign the acceptance on this LOI and attach the same under the Send LOA tab and then enter the remarks of acceptance. This shall be forwarded to the department for approval of your acceptance. As shown in below figure 29 & 30. Fig P a g e

20 Fig 30. Auction Award Processing Fee Screen: After sending the LOA, the Auction Award Processing Fee tab shall appear. You need to pay these fees according to the Figure 31, respectively. Fig P a g e

21 Security Deposit Payment Screen: Once the Auction Award Processing Fee has been paid successfully, the Security Deposit Payment (Difference amount of EMD), tab shall appear. The payment of the same has to be paid following the steps mentioned below. As shown in below figure 32, 33 & 34. Fig 32. Fig P a g e

22 Fig 34. After approving all the payments made by you by the department you shall receive the Award Letter which can be downloaded by clicking on the Award Letter tab. As shown in figure 35 & 36. Fig 35. Fig P a g e

23 HELPDESK CONTACT DETAILS. Sl. No. Contact Person Contact Number ID 1 Helpdesk Center Helpdesk Center /307 3 Help Desk Personnel twhelpdesk581@gmail.com 4 Help Desk Personnel twhelpdesk653@gmail.com 5 Help Desk Personnel twhelpdesk761@gmail.com 6 Help Desk Personnel twhelpdesk516@gmail.com 7 Help Desk Personnel twhelpdesk677@gmail.com Kindly visit to our e-auction website 23 P a g e