The Single Digital Gateway

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1 The Single Digital Gateway

2 Purpose To achieve easy, online navigation of the Single Market for EU citizens and businesses By offering them easy and non-discriminatory online access to Information Procedures Assistance services 2

3 1 Online information Availability Minimum coverage of info about rules / rights Translation Quality Quality criteria Monitored through user feedback + stats Findability Search engine, restricted to notified links Work Education Healthcare Consumers Start / run a business Staff Taxes 3

4 What the user will see ouvrir entreprise lampes de cristal Malte

5

6 2 Online procedures For 21 most frequently used procedures Provide them online Evidence in digital format (eseal, IMI, once only) For procedures already online Ensure cross-border accessibility Apply for a study grant Submit tax declaration Pay social contributions Register with pension schemes / claim pension benefits Apply for EHIC Register a car 6

7 Uploading supporting documents issued by an authority from another Member State

8 Where once-only is implemented Please get the certificate directly from the French authority

9 3 Assistance services Quality Quality criteria Monitored through user feedback + stats Findability Common assistance finder PSCs PCPs Health Contact Points Assistance Centres Prof Qualif ODR EURES 9

10 IT tools required EU level National level Search facility User interface Dashboard MS A MS B Once only Feedback - SM obstacles Assistance finder Feedback tools Feedback, stats, links Repository of links Feedback, stats Feedback, stats, links Stats Feedback tools IMI - Get info, assistance - Provide feedback - Get info, assistance - Provide feedback - Handle a procedure Citizen / business 10

11 Interoperability once-only EU level National level MS A Data elements Discovery service MS B Citizen / business 11

12 Interoperability- providing links to the repository EU level A common taxonomy, at least to provide a data model in all languages against which national data models / databases can be mapped? CPSV? Member State MT EU FR Category(ies) Business registration; Recognition of qualifications Recognition of qualifications; Car registration Business registration Information or procedure Information Information Information url MT Products Information MT Business registration Procedure ction=create&fkey=true MT Car registration Procedure National level Citizen / business 12

13 Interoperability- reporting feedback / statistics EU level Defining data categories and indicators + formats A variety of existing tools (e.g. Piwic, Google Analytics) National level Citizen / business 13

14 Interoperability IMI EU level National level MS A Existing directory of authorities Existing pre-translated questions, answers and forms SDG module MS B Citizen / business 14

15 State of play and next steps Commission proposal Political agreement reached on 24/05 Adoption of the Regulation Study IT architecture and interoperability solutions Adoption of implementing acts Development of IT tools => beta version Adoption of implementing acts Online information + assistance services Launch of the gateway 2023 Procedures fully online Once-only system

16 Who will be involved? Member States Group of national coordinators EC colleagues Inter-services group Stakeholders Stakeholders group to gather feedback

17 Questions? 17

18 Contact: Fleur BREUILLIN, European Commission

The single digital gateway. To achieve easy, online navigation of the Single Market for EU citizens and businesses

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