Service Pack Defect Resolution
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1 Service Pack Defect Resolution Released October 2014
2 DISCLAIMER No part of this document/manual may be reproduced or transmitted in any form without the prior written permission of. Whilst. has endeavoured to include accurate and up to date information on Management Systems, it makes no representations and gives no warranties about the accuracy or suitability of the information contained in this document. Under no circumstances whatsoever shall Metrix be liable for any direct or indirect damages whether in contract or in delict arising out of or in connection with the use of this document/manual. Copyright. All rights reserved. Page 2
3 TABLE OF CONTENTS SECTION A: INTRODUCTION... 5 SECTION B: RESOLVED DEFECTS... 6 Defect 1543: Sorting of search results does not work as expected... 6 Defect 1546: Sub module control name overlaps the Add New button... 7 Defect 1548: Mandatory field validation does not navigate to the tab for sub module tables... 8 Defect 1553: Business rules for tabs are not applied correctly Defect 1556: Business rules are not applied on triggered tabs Defect 1356: mask in a Sub-Module Table record does not validate Defect 1498: Module data source linked to another data source Defect 1564: AND or OR conditions does not display after a new trigger is saved Defect 1565: Tooltips does not stay on a control when adding them in Chrome Defect 1567: Time controls should not allow for invalid entries Defect 1568: Sub-Module Summary does not save successfully when using the Parent save button Defect 1571: Incorrect limitation on the Time Data Type on a textbox Defect 1572: Checkbox list set to Read-Only on Edit is applied incorrectly to new records.... Error! Bookmark not defined. Defect 1578: Button control changes view only user rights upon saving Defect 1572: Checkbox list set to read only on edit does not allow for selections on add new when using the Save and Clear button Defect 1581: The incorrect data is populating in a source linked checkbox list when used in a sub module Defect 1582: Source linked checkbox lists returning incorrect data when min and max linked levels are specified Page 3
4 TABLE OF FIGURES Figure 1: Record can be saved with a blank mandatory field... Error! Bookmark not defined. Figure 2: Result set... Error! Bookmark not defined. Figure 3: Control name covers the Add New button... 7 Figure 4: Add New button... 8 Figure 5: Mandatory field... Error! Bookmark not defined. Figure 6: Save record Figure 7: Tab on is now second Figure 8: User is navigated to the second tab Figure 9: New record Figure 10: Triggered tab Figure 11: The search results value is removed (Changed to blank)... Error! Bookmark not defined. Figure 12: Textbox is used and has a Percentage mask... Error! Bookmark not defined. Figure 13: Validation error... Error! Bookmark not defined. Figure 14: Sub Module Aggregator... Error! Bookmark not defined. Figure 15: Apostrophe ( ' ) is used in the First Name.... Error! Bookmark not defined. Figure 16: Expand dropdown... Error! Bookmark not defined. Figure 17: Edit record... Error! Bookmark not defined. Figure 18: Dropdown remains expanded... Error! Bookmark not defined. Figure 19: Apostrophe (') character in a tab name... Error! Bookmark not defined. Figure 20: The system generates an error... Error! Bookmark not defined. Figure 21: Record History before record is added... Error! Bookmark not defined. Figure 22: Record is added and saved... Error! Bookmark not defined. Figure 23: Record history after record is added... Error! Bookmark not defined. Figure 24: A label is created... Error! Bookmark not defined. Figure 25: Label is added to summary... Error! Bookmark not defined. Figure 26: Label is removed from the layout and then the summary... Error! Bookmark not defined. Figure 27: Error message... Error! Bookmark not defined. Figure 28: Formula on top of the textbox... Error! Bookmark not defined. Figure 29: User cannot select the textbox... Error! Bookmark not defined. Figure 30: The arrows do not display... Error! Bookmark not defined. Figure 31: Range Validation set to on a text field... Error! Bookmark not defined.9 Figure 32: No validation displays for the field Figure 33: Text field in a module data source pointing to a user defined data source Figure 34: Dropdown looking at a module data source... Error! Bookmark not defined.32 Figure 35: AND and OR dropdown empty Figure 36: Tooltip added to a control... Error! Bookmark not defined.34 Figure 37: Tooltip does not show anymore Figure 38: Invalid time entry... Error! Bookmark not defined.6 Figure 39: Changes to the Sub-Module Summary are saved with the main parent save button Figure 40: The Data Type on a text box is set to Time Figure 43: Read-Only on Edit selected for a checkbox list... Error! Bookmark not defined.41 Figure 44: Save buttons display for user with view only rights... Error! Bookmark not defined.42 Page 4
5 SECTION A: INTRODUCTION The reason for this document is to explain the resolved defects in IsoMetrix Version 3.8.0: Sorting of search results does not work as expected Sub Module control name overlaps the Add New button Mandatory field validation does not navigate to the tab for Sub Module tables Business rules for tabs are not applied correctly Business rules are not applied on triggered tabs mask in a Sub-Module Table record does not validate Module Data Source linked to another data source AND or OR condition does not display after a new trigger is saved Tooltips do not stay on a control when adding them in Chrome Time controls should not allow invalid entries Sub Module Summary does not save successfully when using the Parent save button Incorrect limitation on the Time Data Type on a textbox Button control changes View Only user rights upon saving Checkbox list set to Read-only on Edit does not allow for selections on add new when using the Save and Clear button The incorrect data is populating into a source linked checkbox list when used in a Sub Module Source linked checkbox lists return incorrect data when min and max linked levels are specified Page 5
6 SECTION B: RESOLVED DEFECTS Defect 1543: Sorting of search results does not work as expected Summary: When navigating to the search results of a module in module viewer and selecting a search result column as to sort the results based on the that column, the list then does not sort the results correctly. User navigates to the search results of a module in module viewer and sorts on a specific result set. Figure 1: Result set Defect resolution: This issue was fixed in Service Pack version so that the sorting for each column on the search page of a module sorts correctly, either ascending or descending. Page 6
7 Defect 1546: Sub Module control name overlaps the Add New button Summary: When a Sub Module control name is too long, the name will cover the Add New button in module viewer. The Sub Module control name covers the Add New button Figure 2: Control name covers the Add New button Page 7
8 Figure 3: Add new button Defect Resolution: This issue was fixed in Service Pack version so that when a sub module control has a long name, the name will go in underneath the Add New button on the sub module control. Users will be able to access the full name via a popup that will appear when the user hovers over the name of the sub module control. Defect 1548: Mandatory field validation does not navigate to the tab for Sub Module tables Summary: Validation on mandatory fields does not navigate the user to the tab where the validation error has occurred, when the mandatory field used is in a Sub Module table on a tab within a tab container. Mandatory field used is in a Sub Module table on a tab within a tab container. Page 8
9 Figure 4: Mandatory field User navigates to a different tab and saves the record. The system then does not navigate the user to the Sub Module table causing the validation error. Page 9
10 Figure 5: Save record Defect Resolution: This issue was fixed in Service Pack version so that when a validation message appears in another tab, the system will navigate to that tab and display the validation message successfully. Defect 1553: Business rules for tabs are not applied correctly Summary: User adds a tab container with 2 tabs in the Module Builder. The user then swaps the tabs so that the second tab is now the first tab and visa-versa. When users navigate to the tab container in module viewer, the second tab (which was originally the first tab) is the default tab. The second tab is now the first tab and the first tab is now the second tab. Figure 6: Tab on is now second When navigating to the tab container in module viewer, the second tab (Which was the first tab) is the default tab. Page 10
11 Figure 7: User is navigated to the second tab Defect Resolution: This issue was fixed in Service Pack version so that the system will navigate the user to the first tab in the tab container by default. Defect 1556: Business rules are not applied on triggered tabs Summary: When a tab is triggered on a tab container and a user then navigates out of the record and then edits the record the user is not navigated to the first tab which is the triggered tab. User adds a new record and the triggered tab is now visible. Page 11
12 Figure 8: New record When editing the newly created record the user is then not navigated to the first tab (Triggered Tab). Figure 9: Triggered tab Page 12
13 Defect Resolution: This issue was fixed in Service Pack version so that the triggered tab is displayed when a user edits a record that contains a triggered tab. Defect 1356: mask in a Sub Module Table record does not validate Summary: does not validate in a Sub Module Table when adding a new Sub Module record but when editing a record the validation message appears. In module builder a text field is set to under Range Validation. Figure 10: Range Validation set to on a text field The data in this text field does not validate in the Sub Module table allowing users to enter invalid data. Page 13
14 Figure 11: No validation displays for the field Defect Resolution: This issue was fixed in Service Pack version 3.8 so that a validation message will successfully show in a Sub Module table, should the user not provide a valid address. Defect 1498: Module Data Source linked to another data source Summary: The System does not allow for Module Data Sources to be linked to other System Data Sources or User Defined Data Sources. In module builder a Module Data Source s text field is looking at a dropdown or checkbox list that is linked to a User defined data source. Page 14
15 Figure 12: Text field in a module data source pointing to a user defined data source Figure 13: Dropdown looking at a module data source Page 15
16 Defect Resolution: This issue was fixed in Service Pack version so that a Module Data Source can now be linked to a control which is linked to another User Defined or System Data Source. Defect 1564: AND or OR conditions do not display after a new trigger is saved Summary: This issue occurs after creating a trigger on a module and saving the trigger successfully. When editing the trigger, the AND or OR conditions dropdown is empty. Editing a trigger, the AND or OR dropdown is empty. Figure 14: AND and OR dropdown empty Defect Resolution: This issue was fixed in Service Pack version so that the user may edit and add more conditions to an existing trigger and successfully. The AND or OR dropdown correctly displays the data contained therein. Page 16
17 Defect 1565: Tooltips do not stay on a control when adding them in Chrome Summary: User creates a tooltip on a control and then navigates away from the control by clicking on another control. When the user returns to the control that they created a tooltip for, the tooltip information does not display and has to be added again. A tooltip is added to a control; Figure 15: Tooltip added to a control After clicking on another control and clicking back on the control where the tooltip was added, the tooltip does not display anymore. Page 17
18 Figure 16: Tooltip does not show anymore Defect Resolution: This issue was fixed in Service Pack version so that the handling of tooltips is more robust. Defect 1567: Time controls should not allow invalid entries Summary: The time controls currently allow invalid time entries to be typed in and saved via the keyboard. These invalid time entries should not be allowed and should show a validation message upon saving. The following time entries are considered to be invalid; 99:99 PM 99:99 AM Page 18
19 Figure 17: Invalid time entry Defect Resolution: This issue was fixed in Service Pack version so that the handling of time controls is more robust. Page 19
20 Defect 1568: Sub Module Summary does not save successfully when using the Parent save button. Summary: Editing a Sub Module record directly on the Sub Module Summary (on the parent module) and using the Parent save button to save the changes, does not save the edited sub-module records successfully. When editing a record in the Sub-Module Summary; after clicking on the main parent save button, the changes to the Sub Module record in the Sub Module summary get discarded. Figure 18: Changes to the Sub-Module Summary are saved with the main parent save button Defect Resolution: This issue was fixed in Service Pack version so that when the user makes changes to a Sub Module summary, the main parent save button can be used to save the changes successfully. Page 20
21 Defect 1571: Incorrect limitation on the Time Data Type on a textbox Summary: Time Data Type on a text box does not allow for 100:00 or more to be entered. A textbox s Data Type set to Time : Figure 19: The Data Type on a text box is set to Time User is unable to enter 100:00 as a valid duration Page 21
22 Figure 20: 100:00 or more cannot be saved successfully Defect Resolution: This issue was fixed in Service Pack version to allow more than 100:00 hours and minutes can be entered and saved. Page 22
23 Defect 1578: Button control changes View Only user rights upon saving. Summary: After a user with View Only user rights clicks on a button control (for example Save Team Information in the screenshot below) the main Save buttons become available and the user can now save changes to the record. User with view only rights clicks on the button control (Save Team Information): Figure 21: User with view only rights Page 23
24 After clicking on the button control (Save Team Information) the team information record saves and the Main Save buttons become active for the View Only user. Figure 22: Save buttons display for user with view only rights Defect Resolution: This issue was fixed in Service Pack version so that a button control linked to saving a record does not interfere with any user permissions. Defect 1572: Checkbox list set to Read-only on Edit does not allow for selections on add new when using the Save and Clear button. Summary: When a module contains a checkbox list which is set up as Read-only on Edit, the checkbox list should be active for the new record, after using the Save and Clear button. A new empty record populates successfully, but the Read-only on Edit checkbox list remains as Read-only for the new record. Checkbox list set up as Read-only on Edit: Page 24
25 Figure 23: Checkbox list set up as Read-only on edit Page 25
26 After clicking the Save and Clear button, a new record open but the checkbox list is not active: Figure 24: Checkbox list not active Defect Resolution: This issue was fixed in Service Pack version so that the Read-only functionality is more robust when used on checkbox lists. Defect 1581: The incorrect data is populating into a source linked checkbox list when used in a Sub Module. Summary: The incorrect data is populating into a source linked checkbox list that is used in a Sub Module. This problem occurs when Inherit level and view from parent is enabled on the parent module that has a Source linked view control set. Adding records to the parent module to level 4: Page 26
27 Figure 25: Parent records saved to the 4th level Page 27
28 Sub-module records containing the source linked checkbox lists pulling through the incorrect data (from incorrect level). Level 4 records should pull through in to these checkbox lists: Figure 26: Checkbox list not active Defect Resolution: This issue was fixed in Service Pack version so that the correct data populates into the source linked controls. Defect 1582: Source linked checkbox lists return incorrect data when min and max linked levels are specified. Summary: Source linked checkbox lists return incorrect data when min and max linked levels are specified for these check box lists. A source linked checkbox list, set up with min link level = 2 and max link level = 4, should only pull through records in the maintenance module captured under levels 2, 3 and 4. Page 28
29 Figure 27: Source linked checkbox list with min link level = 2 and max link level = 4 Page 29
30 When adding records to the parent module on level 3, the source linked checkbox lists gets populated with the incorrect data: Figure 28: Checkbox list pulling through the incorrect data Defect Resolution: This issue was fixed in Service Pack version so that the correct data populates into the source linked controls when min and max link levels are specified. Page 30
31 Metrix Software Solutions has a dedicated support desk which is open weekdays from 8am to 5pm South African time. IsoMetrix support: support@isometrix.com Ideally all users should report problems to their Site Administrator who should then contact the support desk. The support desk will provide feedback to the Site Administrator who can then follow up with the user. Please contact the support desk if you experience a problem when using IsoMetrix. If you get an error page it is ideal to take a screen shot (select Print Screen or PrtScn on your keyboard), paste it into a Word Document and then it through to IsoMetrix. An confirming your call has been logged with a unique reference number will be sent to you. Quote this reference number at any time when dealing with the support desk. You will be updated on progress with your call and any fixes will be sent directly to your IT department. If you do not receive your unique reference number from us within two hours please phone us as there could be a problem with the delivery or receipt. A report will be sent to you once a month with all issues raised and how they were resolved. If you are unhappy with the support you are receiving please do not hesitate to contact: Lucille Hallowes: lh@isometrix.com Page 31
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