SteelCentral Insights for SteelConnect Users Guide

Transcription

1 SteelCentral Insights for SteelConnect Users Guide Version 1.1.x November 2017

2 2017 Riverbed Technology, Inc. All rights reserved. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed. All other trademarks used herein belong to their respective owners. The trademarks and logos displayed herein cannot be used without the prior written consent of Riverbed or their respective owners. This documentation is furnished AS IS and is subject to change without notice and should not be construed as a commitment by Riverbed. This documentation may not be copied, modified or distributed without the express authorization of Riverbed and may be used only in connection with Riverbed products and services. Use, duplication, reproduction, release, modification, disclosure or transfer of this documentation is restricted in accordance with the Federal Acquisition Regulations as applied to civilian agencies and the Defense Federal Acquisition Regulation Supplement as applied to military agencies. This documentation qualifies as commercial computer software documentation and any use by the government shall be governed solely by these terms. All other use is prohibited. Riverbed assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. Riverbed Technology 680 Folsom Street San Francisco, CA Part Number

3 Contents Contents Introduction... v 1 - Home... 1 Displays on the Home page... 1 System Status Summary Insights... 3 Types of Insights... 3 Organization Summary... 3 Site Summary... 5 Application Summary... 7 User Summary... 8 Working with Insights... 9 Navigating Insights... 9 Drilling down on data in an Insight Customizing Insights Snapshots Saving a Snapshot of an Insight Viewing a Snapshot of an Insight Administration Change Password User Administration Roles and Permissions Roles Permissions Status User Preferences System Dumps Search Global searches Searches for Insights Search results SteelCentral Insights for SteelConnect Users Guide iii

4 Contents iv SteelCentral Insights for SteelConnect Users Guide

5 Introduction Welcome to the SteelCentral Insights for SteelConnect Users Guide. This guide is for SteelConnect Manager users and SteelCentral Insights administrators. For additional assistance, you can contact Riverbed as follows: Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling RVBD-TAC ( ) in the United States and Canada or outside the United States. You can also go to Professional services - Need help with planning a migration or implementing a custom design solution? Contact Riverbed Professional Services. proserve@riverbed.com or go to Documentation - Have suggestions about Riverbed user documentation? Please send your comments to techpubs@riverbed.com. SteelCentral Insights for SteelConnect Users Guide v

6 Introduction vi SteelCentral Insights for SteelConnect Users Guide

7 1 Home For a user account associated with an organization, the Home page displays information about the organization s software-defined WAN. This is displayed as an Insight. For an administrator account, the Home page displays information about the operation of this product. This is displayed as a System Status Summary. Displays on the Home page When you log in to SteelCentral Insights for SteelConnect, the product opens with the Home page. This page can also be opened from the menu bar. Depending on your account, the Home page displays one of the following: Organization Summary Insight Site Summary Insight Application Summary Insight User Summary Insight System Status Summary report (typically for only administrators) An Insight provides an overview of the performance and status of your network. The Organization Summary Insight is selected by default. However, you can change the default Insight on the Administration > Other: User Preferences page. Also, you can open any other available Insight from the Home page. Expand the navigation pane on the left side of the Home page to see a list of other Insights. System Status Summary The System Status Summary report is displayed on the Home page if your account has Read permission for System Configuration settings. Typically this permission is reserved for administrators. It is assigned on the Roles and Permissions page. The System Status Summary displays Processed Flows and Throughput for the organizations with the greatest volumes. The Processed Flows graph displays the: limit of traffic flows per minute that the product is licensed to process. number of de-duplicated flows per minute the product has processed for the past day. number of flows that were not processed because they were over the license limit. These are shown above the license limit line. SteelCentral Insights for SteelConnect Users Guide 1

8 Home Displays on the Home page The Throughput graph displays the traffic volume seen by the product over the past week. By default, statistics for the top 10 organizations are displayed. However, the display can be set to show 1 through 20 top organizations. Choose the edit icon in the upper right corner of the display to open the widget editor. 2 SteelCentral Insights for SteelConnect Users Guide

9 2 Insights SteelCentral Insights for SteelConnect enables you to monitor and analyze activity in your softwaredefined WAN environment. It provides pre-configured displays referred to as Insights. Types of Insights SteelCentral Insights for SteelConnect provides four Insights: Organization Summary Site Summary Application Summary User Summary Each of these can be edited to tune the displays to your environment. You can drill down on key items for additional information. Also, you can save snapshots of an Insight and share them with others. All display widgets can be edited to specify which data is displayed and how it is displayed. Widgets containing tables can also be modified by adding or removing metrics to be displayed. Hover your mouse over a chart to show the settings icon in the upper right corner of the display. The settings icon opens a wizard for specifying the data and appearance of the display. Hover your mouse over the table to display the column chooser icon. Click this icon to start the column chooser wizard. Navigating Insights Working with Insights Snapshots Organization Summary The Organization Summary Insight reports the overall performance of your organization s WAN. By default it displays the throughput of the top 10 sites, uplinks, applications, users and servers. It also displays your organization s overall throughput and the latency of the top 10 uplinks. Hover your mouse over any chart display to see a pop-up message with additional information. If you click-drag select a region of either uplink graph, the time frame of the top applications, sites, users and servers charts are adjusted to report statistics for the time you selected on the uplink chart. SteelCentral Insights for SteelConnect Users Guide 3

10 Insights Organization Summary You can edit each display for the presentation you find most useful. For example, the first section of the Insight displays the throughput for the top 10 uplinks. You could change that to any number from the top 1 to the top 20. Also, you could display the availability or some other metric for the uplinks having the top 10 throughputs. See Working with Insights for descriptions of customizing Insights. 4 SteelCentral Insights for SteelConnect Users Guide

11 Site Summary Insights Site Summary The Site Summary Insight presents information about the top uplinks, zones, applications, QoS classes, interactions with other sites and users for a site you specify. You can limit the displays to a specific uplink, zone, application or user at the specified site. When you open the Insight, the Inputs tab prompts you for the name of the site. You can select a site from a list that drops down when you click in an empty Site box. This is the only required entry for launching the Insight. However, you can also click in the empty boxes for uplink, zone, application, and user and select those values from drop-down lists. Alternatively, you can begin entering the name to reduce the list to those choices that match the letters you have entered. When you launch the Insight, a field beside the pull-down arrow for the Inputs section lists the criteria by which you are filtering the displays. See Working with Insights for descriptions of customizing Insights. SteelCentral Insights for SteelConnect Users Guide 5

12 Insights Site Summary 6 SteelCentral Insights for SteelConnect Users Guide

13 Application Summary Insights Application Summary The Application Summary Insight presents information about the top sites and users for the application you specify. It also provides traffic details and user details for the application. You can make the displays specific to a site or user of the specified application. When you open the Insight, the Inputs tab prompts you for the name of the application. You can select an application from a list of all possible applications. This drops down when you click in an empty Application box. This is the only required entry for launching the Insight. However, you can also click in the empty boxes for site and user and select those values from drop-down lists. Alternatively, you can begin entering the name to reduce the list to those choices that match the letters you have entered. When you launch the Insight, a field beside the pull-down arrow for the Inputs section lists the criteria by which you are filtering the displays. See Working with Insights for descriptions of customizing Insights. SteelCentral Insights for SteelConnect Users Guide 7

14 Insights User Summary User Summary The User Summary Insight presents information about the throughput of the applications the user was using and the time the user spent using the applications. It also displays the top connected sites and the QoS priority of the user s traffic. You can make the displays specific to a site or application. When you open the Insight, the Inputs tab prompts you for the name of the user. You can select a user from a list that drops down when you click in an empty User box. This is the only required entry for launching the Insight. However, you can also click in the empty boxes for site and application and select those values from drop-down lists. Alternatively, you can begin entering the name to reduce the list to those choices that match the letters you have entered. When you launch the Insight, a field beside the pull-down arrow for the Inputs section lists the criteria by which you are filtering the displays. See Working with Insights for descriptions of customizing Insights. 8 SteelCentral Insights for SteelConnect Users Guide

15 Working with Insights Insights Working with Insights The following operations are useful when analyzing activity in your software-defined WAN. Navigating Insights Drilling down on data in an Insight Customizing Insights Saving a Snapshot of an Insight Viewing a Snapshot of an Insight Navigating Insights All Insight pages include a collapsible navigation pane on the left side and page controls in the upper right corner of the page. Navigation pane A navigation pane on the left side of the page lists other Insights that are available. Click the vertical bar to open or close the navigation pane. Click-drag the bar to resize the pane. Filter icons are located at the top of the navigation pane. The funnel icon opens options for filtering the list of available Insights by owner, tag or name. Choosing any of these options opens a list of choices available for the option. The Tags icon opens a list of available tags. The Shared icon opens a list of owners. When you apply a filter to the list of Insights, the icon turns green and an x is added to the group of icons. Click the x to remove all filters. To remove an individual filter, click the small x in the green filter icon. SteelCentral Insights for SteelConnect Users Guide 9

16 Insights Working with Insights Page controls The following controls are available in the upper right corner of all Insights pages: Time frame - The start and end dates and times are displayed in a green time control. These are presented in the format selected on the Administration > Other: User Preferences page. Click the control to open a text box in which you can edit the dates and times. Press Enter to apply your changes. Duration - Choose 15m, 1h, 1d, 1w, or 1M to set the Insight to display the most recent 15 minutes, hour, day, week or month, respectively. Auto-Update - Select the Auto-Update box to have the data in the Insight refreshed automatically. Deselect this box if you intend to manually specify a time frame. The small stack of horizontal bars just behind the Auto-Update label is a countdown timer. It decreases in size to indicate how close you are to the next page update. The down-arrow beside the countdown timer opens a box in which you can specify the update interval in minutes. Save - Choose the floppy disk icon to save a snapshot of the Insight. See Snapshots for more information. New Window - The new page icon is a box with an arrow pointing out of it. Choose this to open a new instance of the current Insight in a new window. This is useful if you want to drill down for additional information but keep the Insight you are looking at. You can open a new Insight and then drill down in that window without affecting the current Insight. Search - The Search box appears at the right end of the menu bar on all user interface pages. See Search for a description of the search feature. Drilling down on data in an Insight When the names of sites, uplinks, users and applications appear in tables or graphs, you can hover your mouse over the display for additional information. In many cases, you can also use the object as input to another operation by right-clicking it and choosing an action from the right-click menu. Names that can be right-clicked are underscored. Objects for which the right-click menu is available can be used as the subject of an Insight or as a search term. If you choose an Insight from the right-click menu, the object you right-clicked is used as part of the inputs for the Insight display, along with the context of the page you are coming from. If you choose Search from the right-click menu, the search tool uses the object you right-clicked as the search term. A list of search results is displayed on a separate page. See Search results for a description. 10 SteelCentral Insights for SteelConnect Users Guide

17 Working with Insights Insights Customizing Insights Each Insight page contains several individual display sections. By default, these display the metrics that are most commonly useful for the subject of the Insight. However, you can change the settings to display other metrics. The choices of metrics and display formats depend on the subject of the Insight and whether the display is a graph or a table. The settings for all displays revert to their default values when you close the Insights page. If you want to keep your settings while navigating to another Insight, choose the new window icon in the upper right corner of the Insights page to open an additional Insight page. You can navigate away from the new page without affecting your original page. Customizing graphs To customize a graph, choose the settings icon in the upper right corner of the graph. This opens the Edit Widget wizard. The wizard has a Data section and an Appearance section. Data - This specifies which tracked objects (sites, uplinks, applications, users, servers) are to be included in the graph. For examples, If you open the Edit Widget wizard for the Top Uplinks display on the Organization Summary Insight page, you can see how many uplinks top means. You can set the Top value to 1 through 20. Also, you can see that top means the uplinks with the highest throughput. You can change this so that the graph represents the uplinks with the highest latency or highest availability or some other metric by selecting the metric from the drop-down list. The Data selection determines which uplinks the Top Uplinks graph will report. It does not determine which metrics will be reported for those uplinks. That is specified in the Appearance section. If you open the Edit Widget wizard for the Top Users display on the Application Summary Insight page, you can see that the top users of the application are ordered in terms of throughput. You could change the By value so that the top users are ordered by active connections or some other metric you can select from the drop-down list. SteelCentral Insights for SteelConnect Users Guide 11

18 Insights Working with Insights Appearance - This specifies which metrics are displayed for the objects selected for graphing. It also specifies how they are to be displayed in the graph. Depending on the metrics, the appearance options may include the following: Widget Title - is the title of the display section. It should agree with the Data setting. For example, if the default title is Top Uplinks By Throughput and you change the By setting in the Data section to be some other metric, it may be helpful to change the title to indicate this. Offset - allows the time frame of the individual display to be offset from the time frame set for the page. For example, you could set the display to show the same metric as another display is showing, but show what the values were a week ago. This is useful for comparisons. Metric - specifies the metric being plotted on the graph. This does not need to be the metric used in the Data section for determining which tracked objects are included in the graph. For example, the determination of the top 10 uplinks may be based on which uplinks have the highest throughput. But you could choose to graph some metric other than throughput. You might want to display the Availability of the uplinks that have the top 10 throughput instead of displaying their throughput. For graphs that display a single metric, a drop-down list of available metrics is provided. For graphs that can display more than one metric, and edit icon (a pencil) is displayed instead of a list. Choose the edit icon to open the Column Chooser tool, where you can add and remove metrics from the display. See Column Chooser for more details. Granularity - determines the duration of time represented by each point on the graph. The Auto selection uses the granularity that is most efficient for the time frame of the graph. Selecting 1 minute granularity ensures the greatest accuracy but consumes the most resources. Legend, Style, Type and Labels - specify the format of the display. Scale - selects a linear or logarithmic scale. Extend to Zero - forces the y-axis to start at zero. When this is not selected, the y-axis is adjusted to the contents of the graph. Graphs that have many appearance options may require you to scroll to see them all. 12 SteelCentral Insights for SteelConnect Users Guide

19 Working with Insights Insights Customizing tables Tables have two tools for customizing their settings: Column Chooser - See Column Chooser for a description. Settings - Choose this icon to open the Edit Widget wizard. The Edit Widget wizard has a Data section and an Appearance section. The Data section specifies which tracked objects (sites, uplinks, applications, users, servers) are to be included in the table. This operates the same way as for graphs. Refer to Customizing graphs for a description of the Data section. The Appearance section specifies the: Title of the display widget Pagination Enable pagination to avoid having to scroll a long table. Enable Auto-hide for the pagination controls to be visible only when you hover your mouse over the table. Column Chooser The column chooser tool enables you to add and remove metrics. To open it for a table, click the column chooser icon in the upper right corner of a table display. To open the column chooser for a graph that reports multiple metrics, click the settings icon in the upper right corner of a graph display to open the Edit Widget wizard, and then click the pencil icon that follows Metrics in the Appearances section. (If the Appearance section has a list box for specifying a metric instead of the pencil icon, the column chooser does not apply.) To add a metric 1. In the Available Columns section, select a category of metrics or expand a category and select one or more individual metrics. Metrics can be selected and deselected by clicking to toggle them on or off. SteelCentral Insights for SteelConnect Users Guide 13

20 Insights Snapshots 2. Choose Add to move the metrics from the Available Columns section to the Selected Columns section. 3. If necessary, rearrange the order in which the selected columns appear in a table: Hover over an entry to display the handle at the beginning of the row. Click-drag the handle to move the entry up or down in the list of selected columns. 4. If necessary, change the units of measure for the metric: Click the edit icon (pencil) to open a dropdown list box and select the units. 5. Click OK to add the metrics to the table or graph. If the list of available metrics is long, you can filter the list to reduce the number of choices. Click the Filter button at the top of the Column Chooser page and select the type of metrics you want to filter for. Note that when selecting metrics for a graph, the metrics must all use the same type of units. The graph cannot plot both volumes and rates on the same y-axis. For example, a traffic volume plot shows how many megabytes of data were moved during each reporting period. A traffic rate (throughput) plot shows the average number of megabits per second during each reporting period. The graphs cannot display both megabytes and megabits per second on the same axis. However, tables can display these metrics in different columns of the same table. To remove a metric 1. In the Selected Columns section of the Column Chooser, hover your mouse over the entry for the metric you want to delete from the table or graph. This displays a check box at the beginning of the row. 2. Select the check boxes for the metrics you want to remove and choose Remove. This moves the metric from the Selected Metrics section back into the Available Columns section. 3. Click OK to compete the change. Snapshots A snapshot is a saved copy of an Insight. The right-click drill-down feature is still available, but nothing can be modified. The time frame and data are fixed, and the displays cannot be edited. Saving a Snapshot of an Insight To save a snapshot 1. On the Insight page, choose the save icon (floppy disk) in the upper right corner of the page. This opens the Save Insight window. 2. Enter the name of the snapshot as you want it to appear in the list of snapshots. 3. Optionally, enter a description for future reference. 14 SteelCentral Insights for SteelConnect Users Guide

21 Snapshots Insights 4. Enter a tag you can use for finding the snapshot. This is helpful if you have many snapshots. 5. Click OK. The snapshot is saved without affecting the Insight you are viewing. Viewing a Snapshot of an Insight Go to the Insights > Actions: View Snapshots page to see the list of snapshots. Snapshots can be filtered, tagged, edited, shared and deleted. Filtering Filter icons are located at the upper right corner of the page. The funnel icon opens options for filtering the list of available Insights by owner, tag or name. Choosing any of these options opens a list of choices available for the option. The Tags icon opens a list of available tags. The Shared icon opens a list of owners. When you apply a filter to the list of snapshots, an x is added to the group of icons. Click the x to remove all filters. To remove an individual filter, click the small x in the filter icon. Tagging Tags can be added to groups of snapshots and to individual snapshots. To add a tag to more than one snapshot 1. Hover your mouse over the entry for a snapshot to display the check box at the beginning of the row. 2. Select the check boxes for all snapshots to be tagged. 3. Choose the Add Tags link. This opens the Add Tags window. 4. Enter the name of the tag. For more than one tag, enter a comma-separated list of tags. 5. Click Apply to add the tags or click Revert to return to the previous settings. SteelCentral Insights for SteelConnect Users Guide 15

22 Insights Snapshots Editing Snapshot listings can be edited individually to change the name of the snapshot, add or remove tags, and specify sharing options. To edit a snapshot entry 1. Hover your mouse over the entry for the snapshot to display the edit icon (pencil) at the end of the row. 2. Choose the edit icon to open the Update Snapshots window. 3. Edit the name, description and tags fields as necessary and select the appropriate Access option. 4. Click Apply to make your changes or click Revert to return to the previous settings. Deleting Snapshots can be deleted individually or as a group. To delete an individual snapshot 1. Hover your mouse over the entry for a snapshot to display the delete icon (x) at the end of the row. 2. Choose the x. To delete more than one snapshot 1. Hover your mouse over the entry for a snapshot to display the check box at the beginning of the row. 2. Select the check boxes for all snapshots to be deleted. 3. Choose the Delete link near the top of the page. 16 SteelCentral Insights for SteelConnect Users Guide

23 3 Administration The Administration pages control the operation of the product and report its operational status. They include: Change Password User Administration Roles and Permissions Status User Preferences System Dumps Change Password The Administration > Authentication: Change Password page allows non-administrator users to change their passwords. (Administrators change their passwords on the Administration > Authentication: User Administration page.) Password requirements are set by the administrator. If you enter a new password that does not meet the requirements, the background color of the box is light red. Hover your mouse over the box for a message about the password requirements. When your new password meets the requirements, the background color of the box is light green. After you enter and verify a new password that meets your organization s requirements, choose Apply to make the change or Revert to clear you entries and continue using your current password. SteelCentral Insights for SteelConnect Users Guide 17

24 Administration User Administration User Administration The Administration > Authentication: User Administration page has two tabs for creating and managing user accounts. To add a user account 1. Go to the User Administration tab. 2. Choose Add to display the New User dialog box. 3. Enter the required information and choose Save. If you do not choose a role, the user account will be created, but it will have no privileges on the system. Roles are defined on the Administration > Authentication: Roles and Permissions page. To modify or delete a user account 1. Go to the User Administration tab. 2. Hover over the entry you want to modify or delete. This displays an edit icon (a pencil) and a delete icon (an x). 3. Choose the edit or delete icon, as applicable. To specify the security policy for all user accounts 1. Go to the Account Policy tab. 2. Specify the login and password policies that are to apply globally to all user accounts. 3. Choose Save to apply your settings or Revert to return to the previous settings. 18 SteelCentral Insights for SteelConnect Users Guide

25 Roles and Permissions Administration Roles and Permissions The Administration > Authentication: Roles and Permissions page protects the system by assigning different access privileges to different user roles. User roles are then assigned to user accounts. A user's privileges on the system are determined by which roles the system administrator assigns to their account. Each account can be assigned one or more roles. Some features of the product are accessible to all users. Others are accessible to only users whose user roles have the required permissions. If a user account does not have a role with permissions for a feature, then the menu choice for the feature is not displayed. Roles User roles define what permissions a user account has on SteelCentral Insights. If a user account has no role assigned to it, it has no permissions. If the account has multiple roles assigned to it, it has the highest permissions of all the assigned roles. Roles are created automatically or manually. Automatically-created user roles When SteelCentral Insights is integrated with SteelConnect, it automatically creates a user role for each organization defined for the SteelConnect realm to which the SteelCentral Insights product is assigned. SteelCentral Insights for SteelConnect Users Guide 19

26 Administration Roles and Permissions When the SteelCentral Insights administrator assigns an automatically-created organization role to a user account, that user account gains access to all insights, reports, policies and alerts for the organization. The account does not have access to information about any other organization. To ensure this, a user account cannot be assigned more than one organization role. It cannot have two or more organization roles at the same time. Organization roles do not include any permissions listed on the Administration > Authentication: Roles and Permissions page. Manually-created user roles A SteelCentral Insights administrator can manually create custom user roles and assign them to user accounts. Custom roles can be assigned to a user account individually or in combination with other custom roles and with an organization role. That is, a user account can have one organization role plus multiple custom roles. Organization roles cannot be created manually. To create a new user role: 1. Go to the Administration > Authentication: Roles and Permissions page. 2. Choose the Add button to open the New Role page. 3. Enter a name for the role. 4. Enter a description of the role. This is visible on other pages and is optional. 5. Select the access permissions that this role will give the user accounts it is assigned to. You can hover your mouse over the Permission name for a brief description of the associated user privileges. 6. Choose Save. The definition of the new role is displayed on the Administration > Authentication: Roles and Permissions page. After being defined, the role becomes available to be assigned to individual user accounts on the Administration > Authentication: User Administration page. To edit a user role: 1. Go to the Administration > Authentication: Roles and Permissions page. 2. Hover your mouse in the row for the role you want to edit. This displays an edit icon (a pencil) and a delete icon (an x). Choose the edit icon to display the Edit Role page. 3. Edit the role definition. 4. Choose Apply to make the changes or choose Revert to return to the previous definition. 20 SteelCentral Insights for SteelConnect Users Guide

27 Roles and Permissions Administration Permissions A permission is a group of rules defining what actions are available to a user role. When the role is assigned to a user account, the permissions for the role define what the user account can do. For each permission, the user role can be given read-only access or read/write access. The following permissions can be assigned to a user role: RBAC configuration (Role Based Access Control configuration) - All user role, password and permissions. System configuration - All features and data. All objects - All snapshots. SteelCentral Insights for SteelConnect Users Guide 21

28 Administration Status Status The Administration > Data Collection: Status page reports the status of SteelCentral Insights product and the SteelConnect Manager that is sending data to it. The status indicators are green when the products are operating normally. The SteelConnect Manager section displays the status of both data collection and configuration polling. Data collection status refers to the traffic information that SteelConnect Manager is sending to SteelCentral Insights. Configuration polling refers to the SteelCentral Insights product periodically contacting SteelConnect Manager to retrieve information about organizations, sites, zones, users, applications, nodes, uplinks, paths and WAN configurations. If the SteelConnect Manager administrator makes a configuration change, you may want to poll for it manually by choosing the arrows icon in the Configuration Poll Status column. Alternatively, the SteelCentral Insights product will retrieve the new configuration on its next automatic polling. The page also displays Processed Flows and Throughput. These displays are refreshed every minute. The Processed Flows graph displays the: limit of traffic flows per minute that the product is licensed to process. number of de-duplicated flows per minute the product has processed for the past day. number of flows that were not processed because they were over the license limit. These are shown above the license limit line. The Throughput graph displays the traffic volume seen by the product over the past week. 22 SteelCentral Insights for SteelConnect Users Guide

29 User Preferences Administration Users logged into accounts created by SteelConnect Manager can view the processed flows and total throughput for their organization. Users logged into the SteelCentral Insights admin account can view the processed flows and total throughputs of the organizations with the highest volumes. By default, statistics for the top 10 organizations are displayed. However, the display can be set to show 1 through 20 top organizations. Choose the edit icon in the upper right corner of the display to open the widget editor. User Preferences The Administration > Other: User Preferences page controls how the date, time and traffic volumes and rates are displayed. It also controls which of the default Insights is displayed on the Home page. All selections are buttons or drop-down lists except for the Time Zone box and the Default Insights box. These boxes list all possible selections when they are empty. Click in an empty box to see the list of selections. As you enter characters in the box, the list collapses to just those possibilities that include what you have entered so far. After you make your selections, choose Apply to put them into effect throughout the product or choose Revert to return the selections to their previous settings. SteelCentral Insights for SteelConnect Users Guide 23

30 Administration System Dumps System Dumps The product can generate and store three types of system dumps: Logs log files, diagnostics and version information. Cores core dumps, versions, and all stack traces. Both both the logs and the core dumps. To generate a system dump 1. Go to the Administration > Other: System Dumps page. 2. Select the Log Type from the drop-down list. 3. Chose Generate. The log file is generated in the background and listed in the Available System Dumps section. It is identified as Pending until it is completed. To download a system dump file 1. Go to the Administration > Other: System Dumps page. 2. Hover your mouse over the system dump to be downloaded and select the check box to the left of the Created column. 3. Click Download Selected System Dump. The file is downloaded to your local system. It is a gzipped tar file with a name in the format sysdump-<date>.tgz. To delete a system dump file 1. Go to the Administration > Other: System Dumps page. 2. Hover your mouse over the system dump to be deleted and select the delete icon (an x) that appears at the end of the entry. 24 SteelCentral Insights for SteelConnect Users Guide

31 4 Search The search tool in the menu bar performs global searches and searches limited to Insights. Global searches When you enter a search term in the Search field, the tool searches for all instances of the term in the product. This includes occurrences of the term in all pages and in the list of all known applications. As you enter a term, the tool displays a drop-down list of terms beginning with the characters you have entered. The list becomes shorter as you enter more characters. When the term you are searching for appears in the list, you can choose it without entering additional characters. Searches for Insights Insights for a selected site, uplink, application or user can opened by: right-clicking the name of the object and choosing Search from the right-click menu, or entering the name in the Search field in the menu bar. To open an Insight from the Search field 1. Choose the down arrow at the left of the Search field on the menu bar. This opens a search menu. 2. Under Insight on, choose the type of Insight you want to run. 3. In the Search field, start entering the name of the object you want to run the Insight on. As you enter the name, the Search field displays a list of possible choices based on the characters you have entered. 4. Select or finish entering the name of the object. SteelCentral Insights for SteelConnect Users Guide 25

32 Search Search results After the search operation, the Search field returns to the global search mode. If you decide to perform a global search instead of opening an Insight you have already selected for a search term, select Search from the drop-down Search menu to return the tool to the global search mode. Search results The results of global searches are displayed on the Search Results page. By default, this page lists all occurrences of the search term in the product. If the list can be categorized, the page displays tabs for each category. Select the tab for the category of interest to avoid having to look through a longer list on the default All tab. Each search result includes a link to the page in the product where the search term occurs. 26 SteelCentral Insights for SteelConnect Users Guide