OTP Issuance/Use Manual
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1 For B2B Administrators of Samsung Electronics Online Customer DB OTP Issuance/Use Manual (Windows Type)
2 Contents 3 1. OVERVIEW OF OTP ISSUANCE/INSTALLATION OTP ISSUANCE/INSTALLATION GUIDE 2.1 Apply for OTP Issuance 2.2 Receive Notifying OTP Issuance 2.3 Download OTP Program 2.4 Install OTP Program 2.5 Activate OTP Key 2.6 Log onto Admin Page 2.7 Administrator Authentication PROCEDURES OF OTP RE-ISSUANCE 3.1 Apply for OTP Re-issuance OTHERS 4.1 Wait for Approval of OTP Issuance 4.2 Instructions to Set the Time 4.3 How to Use Multiple OTPs in One PC 4.4 Solution to the failure in the activation of an OTP Key
3 OVERVIEW OF OTP ISSUANCE/INSTALLATION 1 What is OTP? One Time Password that is made of a series of numbers and changes periodically The OTP function is performed through password/otp authorization when the Administrator logs onto the Admin Page and exercises his authority (approval, rejection, withdrawal, etc.) in the Admin Page OVERVIEW OF OTP ISSUANCE/INSTALLATION Those who are eligible for OTP apply for OTP issuance in the Type that is suitable for their PC OS After approval of OTP issuance by person-in-charge, an containing OTP Key information is sent to the applicant The user installs OTP program for his PC OS, enters key information to use OTP [ OTP Work Process ] - 3 -
4 2 OTP ISSUANCE/INSTALLATION GUIDE 2.1 Apply for OTP Issuance Choose the type of OTP program to use and click on Confirm - 4 -
5 OTP ISSUANCE/INSTALLATION GUIDE Receive Notifying OTP Issuance After an application for OTP issuance is approved by the person in charge of approval (site administrator), an notifying OTP issuance is sent. Click on OTP Program Download to download installation files - 5 -
6 OTP ISSUANCE/INSTALLATION GUIDE Download OTP Program Click on Save in the file download window and save the file in PC 2.4 Install OTP Program Double click on RSASecurIDMac410.mpkg that has been downloaded to run the program Click on Run - 6 -
7 2 OTP ISSUANCE/INSTALLATION GUIDE 2.4 Install OTP Program (1/2) Click on Next Click on Install - 7 -
8 2 OTP ISSUANCE/INSTALLATION GUIDE 2.4 Install OTP Program (2/2) Program is being installed Click on Finish - 8 -
9 2 OTP ISSUANCE/INSTALLATION GUIDE 2.5 Activate OTP Key (1/3) Run the RSA SecurID Software Token icon in the desktop screen Select Import from Web - 9 -
10 2 OTP ISSUANCE/INSTALLATION GUIDE 2.5 Activate OTP Key (2/3) Copy URL and Activation Code in the received stated in 2.2 Receive Notifying OTP Issuance and paste them in their respective input box in the Import Token window Click on OK Click on Y
11 OTP ISSUANCE/INSTALLATION GUIDE Activate OTP Key (3/3) Click on Change Name, enter OTP key in the Change Name input box (User ID is recommended) Click on OK Activation of OTP Key is completed
12 2 OTP ISSUANCE/INSTALLATION GUIDE 2.6 Log onto Admin Page Log onto the Admin Page Password and OTP input box comes up 2.7 Administrator Authentication Enter password Enter 8-digit code of the OTP program in the OTP input box (the code can be copied and pasted) Click on Confirm for administrator authentication (password and OTP authentication)
13 3 PROCEDURES OF OTP RE-ISSUANCE 3.1 Apply for OTP Re-issuance Apply for OTP re-issuance if it is to be used on a new PC or on the PC, of which the OS is re-installed When clicking on OTP Re-issuance, the same display as the one in 2.1 Apply for OTP Issuance is printed The following application procedures are the same as the procedures after 2.2 Receive Notifying OTP Issuance
14 OTHERS Wait for Approval of OTP Issuance If the OTP application is requested but approval has not been granted yet, Wait for Approval of OTP Issuance is displayed when the user logs onto the Admin Page 4.2 Instructions for Time Configuration (1/2) If a failure message pops up as below after entering password/otp in the Administrator Authentication page, time should be set again
15 OTHERS Instructions for Time Configuration (2/2) Double click on Date and Time (normally located in the bottom right of the Windows) to open the Date and Time Information Set the date and time as local date and time Check the Time Zone of the current location
16 OTHERS How to Use Multiple OTPs in One PC Apply for OTP issuance according to 2.1 Apply for OTP Issuance After the approval of OTP issuance application, receive the notifying OTP issuance as instructed in 2.2 Receive Notifying OTP Issuance Activate the OTP key according to 2.5 Activate OTP Key (Use User ID as OTP Key) Please be noted that it is not recommended that more than three OTP Keys be activated on one PC. 4.4 Solution to the failure in the activation of an OTP Key According to 3.1 Application for the re-issuance of OTP, an OTP Key is to be issued again and activation process is carried out accordingly for the OTP Key that has been issued. If the activation of an OTP Key continues to fail, please contact the corresponding site for assistance
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