Citibank Online Demo

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1 Citibank Online Demo Click on your desired function below to view the steps Credit Cards The screens and information displayed are for illustration purpose only. Please refer to the Citibank Online for actual screens. 1

2 Add Merchant Step 1 Click on Payments & Transfers in the top menu. Step 2 Enter One-Time Password (OTP) and click Continue. Note: OTP can be generated from your Citi Mobile Token or physical security device or sent to your registered mobile phone number. 2

3 Step 3 Click Add Payee under Manage Payee List and click Search on the right hand side to select your merchant. Step 4 Select a category and click Search. Then, select your payee. 3

4 Step 5 Input required information on the screen and click Next. Step 6 Verify the payee information and click Confirm. Done Your merchant has been added successfully. 4

5 Make Payment Step 1 Click on Payments & Transfers in the top menu. Step 2 Enter One-Time Password (OTP) and click Continue. Note: OTP can be generated from your Citi Mobile Token or physical security device or can be sent to your registered mobile phone number. 5

6 Step 3 Input below details and click Next. At the next page, verify details and click Confirm. Once successful, payment confirmation will be displayed. Done Your payment has been completed. 6

7 Modify Scheduled Payment Step 1 Click on Payments & Transfers in the top menu. Step 2 Enter One-Time Password (OTP) and click Continue. Note: OTP can be generated from your Citi Mobile Token or physical security device or can be sent to your registered mobile phone number. 7

8 Step 3 Click on View/Amend Scheduled Transactions under Manage Payments & Transactions. Step 4 Select the scheduled transaction and click on the expand button on the right to view the transaction details. Then, click on Edit. 8

9 Step 5 Modify the payment details and click Next. Step 6 Verify the payment details and click Confirm. Once successful, confirmation will be displayed. Done Your scheduled transaction has been modified successfully. 9

10 Delete Scheduled Payment Step 1 Click on Payments & Transfers in the top menu. Step 2 Enter One-Time Password (OTP) and click Continue. Note: OTP can be generated from your Citi Mobile Token or physical security device or can be sent to your registered mobile phone number. 10

11 Step 3 Click on View/Amend Scheduled Transactions under Manage Payments & Transactions. Step 4 Select the scheduled transaction and click on the button on the right to view the transaction details. Then, click on Delete. When the pop-up window appears, click OK. Done Your scheduled transaction has been cancelled successfully. 11

12 Redeem Rewards with Points Step 1 Click on View Rewards Balance & Redeem under Useful Links on the right hand side. Step 2 Click on Visit Rewards. 12

13 Step 3 Enter One-Time Password (OTP) and click Continue. Note: OTP can be generated from your Citi Mobile Token or physical security device or can be sent to your registered mobile phone number. Step 4 1 Redeem rewards with your credit card points. Select your card and check your total points here. 13

14 Enroll e-statement Step 1 Click on Enroll e-statement/ e-advice under Useful Links on the right hand side. Step 2 Enter One-Time Password (OTP) and click Continue. Note: OTP can be generated from your Citi Mobile Token or physical security device or can be sent to your registered mobile phone number or generated from physical security device. 14

15 Step 3 Select the e-statement that you want. View and agree to the Terms and Conditions. Then, click Next. On next screen, check the details and click Confirm to complete the enrollment. The service will be effective immediately. 15

16 View e-statements Step 1 Click on View & Download Statements under Useful Links on the right hand side. Step 2 Enter One-Time Password (OTP) and click Continue. Note: OTP can be generated from your Citi Mobile Token or physical security device or can be sent to your registered mobile phone number. 16

17 Step 3 Select the statement type you want to view and the year and date of the statement. Click Continue at the next pop up window. E-Statement will be opened as a PDF document.!! IMPORTANT: You have to fulfill these requirements to view e-statement. 17

18 Enroll/Modify Citi Alerts Step 1 Click on My Profile. Step 2 At the left-hand side menu, click Manage Alerts under Citi Alerts. Then, click on Edit Alerts at the right-hand side. 18

19 Step 3 Activate your Citi Alerts Service or modify alerts. Check details and click Confirm Select your language. 2 Check the box to activate the service. 3 Register new alerts or modify existing alerts. Note: If you would like to update your enrollment for Citi Alerts Push Notification, please log on to Citi Mobile App > Settings > Manage Push Notifications. 19

20 Alerts History Step 1 Click on My Profile. Step 2 At the left-hand side menu, click Manage Alerts under Citi Alerts. The last 30 days of alerts history will be displayed on the right hand side. Click on the alert to view the details. 20

Citibank Online Demo

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