SAPRouter Management Pack for Microsoft System Center Operations Manager

Transcription

1 OZSoft Consulting Corporation SAPRouter Management Pack for Microsoft System Center Operations Manager Installation and User s Guide Version December 22, 2015

2 Table of Contents About this publication... 4 Introduction... 5 Architecture... 6 Installation requirements... 7 Microsoft System Center Operations Manager... 7 SAP Router... 7 Installing Management Pack... 8 Importing Management Pack into Operations manager... 8 Configuring Management Pack... 9 Non-standard SAPRouter windows service name Non-standard SAP Cryptographic Library installation folder Using Management Pack SAPRouter Components Navigation Monitoring Contact Information Installation and User's Guide 2

3 Table of Figures Figure 1. Management Pack Architecture... 6 Figure 2 Management Pack Discoveries... 9 Figure 3. SAPRouter Service Discovery Override Figure 4. SAPRouter Details Discovery Override Figure 5. SAP Routers View Figure 6. SAPRouter Health Explorer Installation and User's Guide 3

4 About this publication This book provides instructions for installing, configuring and operating OZSoft SAPRouter Management Pack for Microsoft System Center Operations Manager. Installation and User's Guide 4

5 Introduction OZSoft SAPRouter Management Pack for Microsoft System Center Operations Manager (SCOM) is an add-on to SAP Management Pack that enables the monitoring of SAPRouter servers running on Microsoft Windows OS. SAP Network Interface Router (often referred to as SAPRouter) is an SAP program that acts as an intermediate station (proxy) in a network connection between SAP Systems, or between SAP Systems and external networks. SAPRouter controls the access to your network (application level gateway), and, as such, is a useful enhancement to an existing firewall system (port filter). The Base SAP Management Pack is required to be installed to use this Add-On Management pack. The Management Pack relies on SCOM Agents for Microsoft Service Discovery hence an agent needs to be installed on the machine(s) hosting the SAProuter. Installation and User's Guide 5

6 SAP MP SAPRouter Management Pack for System Center Operations Manager Architecture The diagram below illustrates how the SAPRouter Management Pack fits into SCOM Architecture. Operations Manager Database & Data Warehouse Management Server SAP Connector Operations Consoles SAProuter MP SAProuter Managed Computers, Devices and Applications Figure 1. Management Pack Architecture SAPRouter Management Pack is delivered and imported into SCOM as a regular Management Pack. Installation and User's Guide 6

7 Installation requirements Microsoft System Center Operations Manager SAP Router Microsoft System Center Operations Manager 2012 SP1 or R2 SAPRouter Kernel Release 720 or later. Domain or Local User Account (not SYSTEM) with credentials created for SAPRouter PSE To create the credentials run the following command on the local machine: sapgenpse seclogin [ p <PSE file name>] x<pse Pin> [<Windows Domain>\]<user ID> please refer to SAP Help for more details Installation and User's Guide 7

8 Installing Management Pack Importing Management Pack into Operations manager After installing SAP Management Pack under the installation folder (usually C:\Program Files\OZSoft Consulting Corporation\SAP Management Pack) find scom sub-folder. In this folder you will find ozsoft.router.mp file. Import this file into SCOM using Operations Console. Installation and User's Guide 8

9 Configuring Management Pack If the SAPRouter is installed using default installation parameters there is no configuration required. The installed SAP Routers will be discovered automatically on all Windows computers provided the computers have SCOM Monitoring Agent installed. However in the cases when the SAPRouter is installed with non-standard parameters the SAPRouter Management Pack discoveries can be overridden to accommodate this. There are three Discoveries included with the Management Pack: Figure 2 Management Pack Discoveries Installation and User's Guide 9

10 Non-standard SAPRouter windows service name The default name of the SAPRouter service the Management Pack discovery is targeting is SAPRouter. Override service SAPRouter Service Discovery for specific Windows Computer objects or a Group to change the name of the service: Figure 3. SAPRouter Service Discovery Override Installation and User's Guide 10

11 Non-standard SAP Cryptographic Library installation folder The default location of SAP cryptographic folder is <SAPRouter installation folder>\commoncryptolib which usually translates into c:\user\sapsaprouter\ COMMONCRYPTOLIB. The Management Pack assumes this location and deducts the <SAPRouter installation folder> from the SAPRouter service Executable path. In the cases when the SAP cryptographic library has been installed to a different location you need to override SAPRouter Details Discovery for a specific SAPRouter Service objects with the actual SAP cryptographic library location: Figure 4. SAPRouter Details Discovery Override Installation and User's Guide 11

12 Using Management Pack SAPRouter Components Navigation When the SAPRouter Management Pack is installed a new SAP Routers view is added under SAP folder: Figure 5. SAP Routers View There is a single object discovered for each instance of the SAPRouter service. The class SAP Router extends Microsoft s Microsoft.SystemCenter.WindowsService class and lets the SAP Router object to inherit all properties of generic Windows Service. SAPRouter has additional discoveries that populate additional object properties as see in the screen-shot above. Monitoring The Management Pack includes a number of Performance and Availability monitors. Target Object Parent Monitor Monitor Name Description Enabled SAP Router Availability Service Running State Monitors the current status of the Windows service. An alert from this monitor indicates the Windows Service is not currently running SAP Router Configuration Certificate Validity SAP Router Certificate Validity SAP Router Performance Total No. of Clients SAP Router Total Connected Clients Table 1. Management Pack Monitors Installation and User's Guide 12

13 SAP Router Object Health Explorer: Figure 6. SAPRouter Health Explorer Installation and User's Guide 13

14 Contact Information You can contact OZSoft Consulting at the following s addresses: Technical support: Sales and Marketing: You can also visit our web site at for more information about OZSoft Consulting Corporation, the SAP Performance Management Specialist Installation and User's Guide 14