SAP Management Pack for Microsoft System Center Operations Manager

Transcription

1 OZSoft Consulting Corporation SAP Management Pack for Microsoft System Center Operations Manager Release Notes

2 About this publication These release notes provide information about the enhancements and resolved problems in the OZSoft SAP Management Pack for Microsoft System Center Operations Manager. This information supplements and supersedes information in the Installation, Administration and User s Guide. Release Notes 2

3 Version October 20, 2017 New in this release SAP Host Agent Management Pack new Monitors There are several new Monitors have been added in SAP Host Agent Management Pack: Target Object Type Description Application Server Availability Host Agent Availability Monitor Application Server Availability J2EE Availability Monitor Host Agent Availability (%)measured as a successful connection to the Host Agent and is calculated as an average of 5 samples with 60 second interval (of total 5 minutes) J2EE Availability (%) measured as a successful retrieval of the list of J2EE Processes on the Application Server and is calculated as an average of 5 samples with 60 second interval (of total 5 minutes) The new Collection rule is also included: Target Object Name Description Application Server App Server Availability Counter SAP App Server Availability Counters Collector Collector New SLT Monitor A new Monitor for SAP Landscape Transformation (SLT) Monitoring has been introduced: Release Notes 3

4 In the ozsoft.sap.slt.mp there is a new monitor Unprocessed Records for Table objects. This Unit Monitor checks the number of tables unprocessed records and triggers an alert if the value exceeds the configured threshold. The monitor is disabled by default, please override to enable as needed. Changed in this release New version of SAP.Net Connector The latest version of SAP.Net Connector ( ) is now used Deprecated Monitors in the core OZMP4SAP.mp Several monitors have been deprecated. These monitors are dependent on the Performance Counters reported when connected to the old version of Solution Manager (7.01 and earlier). The monitors are still available but have been disabled by default and their description indicate the deprecation. Target Object Type Description SAP System Availability ABAP Availability SAP System Availability J2EE Availability Application Server Availability Host Agent Availability Monitor Application Server Availability Java Availability Monitor Corrected problems The issues listed below were reported in earlier releases of SAP Management Pack and have been corrected in this release. Tracking Number Description BMPSAP For Synthetic Monitoring Replay Agent (standalone mode), the configuration utility unable to save the configuration changes. Error message dialog is shown. Release Notes 4

5 BMPSAP In SAP Host MP the Management Pack Errors Alert Generator rule generates Alert System.Net.WebException for Application Servers with System Number different from the one specified in the system connection configuration. Open issues and resolutions Tracking Number BMPSAP Installation information Description SAP Host MP doesn t load on SCOM Agent on Windows 2008 R2 and earlier due to the MP minimum supported.net version 4.0 requirement SAP Management Pack installation For complete SAP Management Pack installation information, see the Installation, Administration and User s Guide. For complete SAP Host Control Management Pack installation information, see the Host Control Installation, Administration and User s Guide. Install the new version of SAP Connector. Import the new version of OZMP4SAP.mp, ozsoft.sap.host.mpb, ozsoft.sap.host.monitoring.mp and ozsoft.sap.slt.mp as needed Due to changes in the Management Pack s Managed Module, after importing ozsoft.sap.host.mpb, please restart Microsoft Monitoring Agent windows service on all Watcher Nodes selected in SAP Configurations (or all Management Servers in the Resource Pool if the resource pool is chosen as the Watcher Node) Release Notes 5

6 Version June 30, 2017 New in this release SAP Host Agent Management Pack new Monitors There are several new Monitors have been added in SAP Host Agent Management Pack: Target Object Type Description Application Server Performance Java AS Browser Session Count Monitor Application Server Performance Java AS Thread Count Monitor J2EE Engine Performance Active Requests per J2EE Application J2EE Engine Performance Total Requests (since reset) per J2EE Application The new Collection and Data Warehouse publishing rules are also included: Target Object Name Description Application Server J2EE SharedTable Counters Collector SAP AppServer J2EE SharedTable Performance Counters Collector Application Server J2EE BrowserSessions DW Collection Rule Writing App Server J2EE BrowserSessions Performance Counter to DW DB Application Server J2EE Threads DW Collection Rule Writing App Server J2EE Threads Performance Counter to DW DB J2EE Engine J2EE Engine J2EE Engine J2EE Engine J2EESession EJB ResponseTime DW Collection J2EESession EJB ActiveRequests DW Collection J2EESession TotalSessionCount DW Collection J2EESession Web Active Requests DW Collection Rule Writing EJBSession ResponseTime Performance Counter to DW DB Rule Writing EJBSession ActiveRequests Performance Counter to DW DB Rule Writing J2EESession TotalSessionCount Performance Counter to DW DB Rule Writing WebSession ActiveRequests Performance Counter to DW DB Release Notes 6

7 SAP Host Agent Management Pack Logs Monitoring The new version of the Host Management Pack introduces Host Agent Log Monitoring which integrates Agent log files and traces into SCOM. The Management Pack periodically scans all log files and generates SCOM Alerts for the new entries: The rules responsible for Log monitoring need to be enabled explicitly: Please override rules Host Log Files Alert Generator (suppressed) or Host Log Files Alert Generator in order to enable them. Release Notes 7

8 The rules override-able properties also support filtering based on Log File Name and Severity: Corrected problems The issues listed below were reported in earlier releases of SAP Management Pack and have been corrected in this release. Tracking Number Description BMPSAP For SAP Systems with multiple Application Servers, the SAP Connector intermittently posts performance counters for a wrong App Server. This happens as a result of a suspected bug in SAP External Alert Management interface; a workaround has been implemented. BMPSAP In SAP Host MP the Filesystem Percent Used performance counter value is reported incorrectly (as Percent Free). BMPSAP In SAP Host MP the Access Point objects with discovered Port 0 are checked for availability; port 0 is an invalid port and should not be considered for availability test. Open issues and resolutions Tracking Number BMPSAP Description SAP Host MP doesn t load on SCOM Agent on Windows 2008 R2 and earlier due to the MP minimum supported.net version 4.0 requirement Release Notes 8

9 Installation information SAP Management Pack installation For complete SAP Management Pack installation information, see the Installation, Administration and User s Guide. For complete SAP Host Control Management Pack installation information, see the Host Control Installation, Administration and User s Guide. Install the new version of SAP Connector. Import the new version of ozsoft.sap.j2ee.mp, ozsoft.sap.host.mpb, ozsoft.sap.host.monitoring.mp, and ozsoft.sap.host.dw.xml Due to changes in the Management Pack s Managed Module, after importing ozsoft.sap.host.mpb, please restart Microsoft Monitoring Agent windows service on all Watcher Nodes selected in SAP Configurations (or all Management Servers in the Resource Pool if the resource pool is chosen as the Watcher Node) Release Notes 9

10 Version November 15, 2016 New in this release System Center Operations Manager 2016 RTM and Windows Server 2016 is supported The Management Pack has been fully tested to work on Windows Server 2016 and with System Center Operations Manager 2016 RTM. SAP Host Agent Connection Testing The new Task allows testing of SAP Host Agent connection. This simplifies the setup of SAP Host Agent Management Pack Release Notes 10

11 SAP Management Pack for Microsoft System Center Operations Manager SAPGUI Connection Testing with Synthetic Performance Monitoring Synthetic Monitoring add-on now supports SAP GUI Logins simulation from multiple location. The login functionality is utilizing SAP GUI Scripting and performs actual logins into the target system, reporting login performance metrics captured by SAP GUI. Prerequisites SAP GUI 7.40 with Scripting is installed on the target machine SAPGUI Scripting is enabled on SAP System and the users are authorized to execute scripts Known symptoms The error: The 'Sapgui Component' could not be instantiated typically indicates that no connection to the SAP system can be established, verify the connection parameters The error: No Active session found for the connection usually indicates that Scripting is not enabled on SAP system Configuration In the Configuration Utility, SAP System details add an entry with Name as desired TCODE and Type as SAPGUI Login. Specify desired Group, User and Password. Release Notes 11

12 Specifying Name as NONE will result in no transaction being started upon successful logon The Group parameter is only effective if SAP connection is configured to use Message Server If User and Password are not specified the SAP Connector user/password are used. Please be aware of the different requirements for user type and authorization for interactive (SAP GUI) and RFC (SAP Connector) logins when reusing SAP Connection user account for synthetic monitoring. Changed in this release Host Agent Run-As account support for fully qualified domain names For Host Agent Management Pack Run-As accounts special characters are now supported to enable fully qualified user names: is replaced internally with \ and % with /. This enables the work around SCOM limitation of simple-authentication Run As account name not allowing \ or / characters. In order to specify <domain>\<user> use <domain>@<user> notation. Release Notes 12

13 New Disable CEN Monitoring configuration Parameter Disable CEN Monitoring configuration parameter has been added in Advanced tab in the configuration utility. Checking the parameter disables monitoring of satellite systems in CEN configuration. The system already discovered through CEN will not be removed. Corrected problems The issues listed below were reported in earlier releases of SAP Management Pack and have been corrected in this release. Tracking Number Description BMPSAP Command-line action assignms cannot assign SAP System to a Resource Group BMPSAP Regression: Management Pack Configuration View in the Operations Console does not show BMPSAP Host Agent Management Pack requires Simple-Authentication Run-As Accounts. For such accounts SCOM does not accept user names with / or \ character thus not allowing the fully qualified domain account names BMPSAP In the configuration Utility, SAP tab, clicking list Test icon on the newly added SAP system entry produces error. BMPSAP In the configuration Utility, SAP tab, Test icon is enabled for Host Control-only entries. When clicked produces error. BMPSAP In the configuration Utility, SAP Configuration details window, when Zero Configuration is checked, pressing Test button produces error: Connection to <SID> failed: Unable to cast object of type System.Boolean to type System.String. Release Notes 13

14 Open issues and resolutions Tracking Number BMPSAP Installation information Description SAP Host MP doesn t load on SCOM Agent on Windows 2008 R2 and earlier due to the MP minimum supported.net version 4.0 requirement SAP Management Pack installation For complete SAP Management Pack installation information, see the Installation, Administration and User s Guide. Import the new version of OZMP4SAP.mp, ozsoft.sap.host.mpb, and ozsoft.sap.host.monitoring.mp Due to changes in the Management Pack s Managed Module, after importing ozsoft.sap.host.mpb, please restart Microsoft Monitoring Agent windows service on all Watcher Nodes selected in SAP Configurations (or all Management Servers in the Resource Pool if the resource pool is chosen as the Watcher Node) Please install the latest version of the Management Pack Connector (mp4scom.msi). If Synthetic Monitoring is licensed please install the new version of ecatt Replay Agent on all participating nodes. SAP Connector will not operate unless the latest OZMP4SAP.mp is imported. Release Notes 14

15 Version May 31, 2016 New in this release Zero CCMS Configuration The new version of the Management Pack makes it possible to avoid any SAP-side CCMS configuration just check/keep Zero Configuration checkbox and the Management Pack will take care of including only relevant Performance Counters and Alerts: Should you require a more precise control - the old way is still available, just uncheck the flag and proceed with the Monitor set configuration. Importable Alert and Counter filters It now possible to import Alert and Performance Counters filters supplied as a file. The Management Pack includes best-practice alert filters bundle for filtering out CCMS Threshold Alerts available in <Installation Folder>\import\Filter-CCMSThresholdAlerts.xml: Release Notes 15

16 In the Alert Filter tab, click on Import button in the lower-right corner of the screen: Select the file and click Open: Release Notes 16

17 The imported filters will show up: Modify if needed and Save. Changed in this release There are no changes to the existing functionality in this release Corrected problems There are no corrections included in this release. Open issues and resolutions Tracking Number BMPSAP Description SAP Host MP doesn t load on SCOM Agent on Windows 2008 R2 and earlier due to the MP minimum supported.net version 4.0 requirement Release Notes 17

18 Installation information SAP Management Pack installation For complete SAP Management Pack installation information, see the Installation, Administration and User s Guide. No Management Packs have been updated. Please install the latest version of the Management Pack Connector (mp4sacom.msi). SAP Connector will not operate unless the latest OZMP4SAP.mp is imported. Release Notes 18

19 Version April 19, 2016 New in this release There is no new functionality in this release Changed in this release There are no changes to the existing functionality in this release Corrected problems The issues listed below were reported in earlier releases of SAP Management Pack and have been corrected in this release. Tracking Number Description BMPSAP The importable CCMS Monitor file MonitorSpool.XML is missing in in the <installation folder>\sap BMPSAP SAP Connector does not start. The following Event is produced in SAP Connector Events view: Management Pack OZMP4SAP Version could not be found Open issues and resolutions Tracking Number BMPSAP Installation information Description SAP Host MP doesn t load on SCOM Agent on Windows 2008 R2 and earlier due to the MP minimum supported.net version 4.0 requirement SAP Management Pack installation For complete SAP Management Pack installation information, see the Installation, Administration and User s Guide. No Management Packs have been updated. Please install the latest version of the Management Pack Connector (mp4sacom.msi). SAP Connector will not operate unless the latest OZMP4SAP.mp is imported. Release Notes 19

20 Version March 29, 2016 New in this release SAP Landscape Transformation (SLT) Monitoring The Management Pack now supports SAP Landscape Transformation Monitoring. The Management Pack takes advantage of SAP Landscape Transformation API and allows for comprehensive replication monitoring in SCOM. Configuration The SLT Monitoring needs to be enabled for each SLT system. This is done in SAP Connector configuration (SLT tab in SAP System configuration dialog): Release Notes 20

21 The new SLT Configurations view lists all discovered SLT Configurations on the connected SAP systems: Each SLT Configuration object hosts all discovered Table Replication entries. The following SCOM Monitors are configured for SLT Configuration and SLT Table objects: Target Object Monitor Name Description SLT Configuration Master Job Status SLT Configuration Master Job Status SLT Table Status Table Replication Status SLT Table Trigger Status Table Trigger Status SLT Table Replication Age The Age of the last Table Replication measured in seconds SLT Table Latency Table Replication Latency measured in seconds SLT Table Inserted Records/hour The latest inserted Records count per hour Release Notes 21

22 CCMS Alert Counters The Management Pack introduces a new facility that allows for ad hoc CCMS Alert counters. The Alert Counters are based on a criteria definition for the incoming CCMS Alerts. When the first matching alert is detected for an SAP System a SCOM Object is created for the Counter: Release Notes 22

23 The number of matching CCMS Alerts is calculated per interval (15-default, 30, 60 minutes) and reported as SCOM Performance Counter The attached Monitor enables conditional alerting and state change. The alert count calculation is taking place before the Alert Filters and Suppression are applied. Release Notes 23

24 Target Object Monitor Description Alert Counter Alert Count Alert Count Monitor The new Alert Counters state view lists all created Alert Counter Objects: For Every matching CCMS Alert an event is created and associated with Alert Counter SCOM Object. You can browse all posted CCMS alerts by right-clicking on the object and choosing Open->Event View CCMS Spool Monitoring Integration The CCMS Spool and Print Devices monitoring has been fully integrated into Management Pack. When the Management Pack is configured to include Spool-related CCMS Monitors the following SCOM objects hosted by SAP Application Server are created: Spool Service Spool Device(s) The following SCOM Monitors are defined: Target Object Monitor Name Description Spool Service Status Spool Server Status Spool Service Errors in Spool Work Processes Number of Errors in Spool Work Processes Spool Service Ended Spool Work Processes The number of Ended Spool Work Processes Spool Service Wait Time Wait time in the spool service in seconds Spool Service Work Processes Utilization Usage of the spool work processes as a percentage Spool Service Dispatcher Queue Utilization Used area of the dispatcher queue as a percentage Release Notes 24

25 Spool Service Work Processes Request Queue Utilization Used area of the spool request queue as a percentage Spool Service Work Processes Chronological Request Queue Utilization Used area of the spool request queue for chronological processing as a percentage Spool Service Request Queue Pages Number of pages in the spool request queue Spool Service Device Cache Usage Used area of the entire device cache as a percentage Spool Service Fixed Device Cache Usage Used area of the fixed device cache as a percentage Spool Service In-Memory Request List Usage The usage of the List of Request stored in Shared Memory Spool Device Messages Errors from the transfer of the output request to the host spool system Spool Device LPQ Time Time that the output request spends in the wait queue of the output device Spool Device Pages/min Time that the output request spends in the wait queue of the output device The new Spool Devices state view lists all discovered Spool Devices: Configuration An importable CCMS Spool Monitor is included and can be found at <Installation Folder>\SAP\MonitorSpool.XML Release Notes 25

26 New Background Service Monitors Two new Background Service Monitors have been added: Target Object Monitor Name Description Background Service System Wide Queue Length Background Service System-wide Queue Length Monitor Background Service System Wide Free Background WPs System Wide Free Background Work-Processes Monitor The new monitors are delivered in ozsoft.sap.background.mp management pack Changed in this release Additional SAP Authorizations The newly added SLT functionality requires additional authorizations for the Management Pack SAP Accounts on all relevant connected SAP Systems: Auth Object Values Reason S_RFC RFC_TYPE=FUGR RFC Calls RFC_NAME=(PWP2, RFC1, RFC2, SDDO, SDIFRUNTIME, SG00, SRFC, SYST, SYSU, SIFD, SIMG, SDNT, SALX, SXSP, SXMI, SXMB, SXBP, STUB, RFC_METADATA, PERF_TRA_DIA, RSPC_API, ECATT_EXECUTE, ECATT_LOG, /SDF/CONN_MON, ZITCONDUCTOR, SAPWL_GLOB_STAT, IUUC_REPL_API, IUUC_REPL_CONTENT_REMOTE, IUUC_REPL_GET_STATUS) ACTVT=16 S_DMISS MBT_PR_ARE=* MBT_PR_LEV=PACKAGE ACTVT=03, 02 SLT Monitoring The supplied SAP Security Role Export includes above-mentioned changes New version of SAP.Net Connector The latest version of SAP.Net Connector ( ) is now used Corrected problems There are no corrections delivered in this release. Open issues and resolutions Tracking Number BMPSAP Description SAP Host MP doesn t load on SCOM Agent on Windows 2008 R2 and earlier due to the MP minimum supported.net version 4.0 requirement Release Notes 26

27 Installation information SAP Management Pack installation For complete SAP Management Pack installation information, see the Installation, Administration and User s Guide. The following Management Packs have been updated: OZMP4SAP.mp The following Management Packs have been added: ozsoft.sap.alertcounters.mp ozsoft.sap.background.mp ozsoft.sap.spool.mp ozsoft.sap.slt.mp Please import these management packs. SAP Connector will not operate unless the latest OZMP4SAP.mp is imported. For complete SAP Host Control Management Pack installation information, see the SAP Host Control Management Pack Installation, Administration and User s Guide. Release Notes 27

28 Contact Information You can contact OZSoft Consulting at the following web and s addresses: Technical support: and Sales and Marketing: You can also visit our web site at for more information about OZSoft Consulting Corporation, the SAP Performance Management Specialist Release Notes 28