SharedObjects. Installation Guide 8.0. VMC-Mxx

Transcription

1 SharedObjects Installation Guide 8.0 VMC-Mxx

2 VISUAL Message Center SharedObjects Installation Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Copyright Notice Copyright 2013 Tango/04 All rights reserved. Document date: March 2013 Document version: 1.1 Product version: 8.0 No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Tango/04. Trademarks Any references to trademarked product names are owned by their respective companies. Technical Support For technical support visit our web site at Tango/04 Computing Group S.L. Avda. Meridiana 358, 5 A-B Barcelona, Spain Tel:

3 Table of Contents Table of Contents Table of Contents... iii How to Use this Guide...v Chapter 1 Before you Begin Enable ASP.NET in IIS Install ASP.NET in IIS Install ASP.NET in IIS Chapter 2 Installation Steps SharedObjects Installation...4 Chapter 3 First Run SharedObjects Configuration Settings AccessServer Tango/04 Computing Group Page iii

4 Table of Contents Chapter 4 Installation Summary Appendices Appendix A: Contacting Tango/ About Tango/04 Computing Group Legal Notice Tango/04 Computing Group Page iv

5 How to Use this Guide How to Use this Guide This chapter explains how to use Tango/04 User Guides and understand the typographical conventions used in all Tango/04 documentation. Typographical Conventions The following conventional terms, text formats, and symbols are used throughout Tango/04 printed documentation: Convention Boldface Blue Italic Italic Monospace UPPERCASE Description Commands, on-screen buttons and menu options. References and links to other sections in the manual or further documentation containing relevant information. Text displayed on screen, or variables where the user must substitute their own details. Input commands such as System i commands or code, or text that users must type in. Keyboard keys, such as CTRL for the Control key and F5 for the function key that is labeled F5. Notes and useful additional information. Tips and hints that will improve the users experience of working with this product. Important additional information that the user is strongly advised to note. Warning information. Failure to take note of this information could potentially lead to serious problems Tango/04 Computing Group Page v

6 Before you Begin Chapter 1 1 Before you Begin The following software must be installed before installing SharedObjects: Microsoft.NET Framework 3.5 Service Pack 1 Internet Information Services (IIS) version 5 or above Tip IIS can be installed from Add and Remove Programs (under Windows XP and 2003) from the Windows Components section or Programs and Features (under Windows Vista and 2008) from the Roles Summary section. The following must be enabled before installing SharedObjects: ASP.NET 2.0 enabled in IIS A first-run check will be performed to ensure that all of the pre-requisites are in place. If any of the prerequisites are missing, you will encounter the following error message: Figure 1 Error message received if the Microsoft.NET Framework 3.5 SP1 is not installed. Possible causes for this message are: IIS is not installed on the computer Your IIS installation does not allow ASP.NET Important In IIS 6 (Windows 2003), ASP.NET 2.0 must be allowed (it is not allowed by default). It can be allowed in the IIS Manager Tango/04 Computing Group Page 1

7 Before you Begin 1.1 Enable ASP.NET in IIS 6.0 To enable ASP.NET in IIS 6.0, Step 1. Open IIS Manager and expand the local computer. Step 2. Click Web Service Extensions. Step 3. Click ASP.NET and select Allow. 1.2 Install ASP.NET in IIS 7.0 Figure 2 ASP.NET Web Service needs to be allowed for SharedObjects to install ASP.NET is not installed by default in Windows Vista and Windows 7 Client. SharedObjects requires it. To install ASP.NET in said Windows versions, Step 1. Click the Windows Start button and select Control Panel. Step 2. Click Programs and Features and select Turn Windows Features on or off. Step 3. Expand Internet Information Services, expand World Wide Web Services, then expand Application Development Features. Step 4. Select the ASP.NET check box, and click OK. 1.3 Install ASP.NET in IIS 7.5 ASP.NET is not installed by default in Windows Server 2008 and Windows Server 2008 R2. SharedObjects requires it. To install ASP.NET in said Windows versions, Step 1. Click the Windows Start button, select Administrative Tools, then click Server Manager. Step 2. In the Server Manager window, expand Roles and select Web Server (IIS) Tango/04 Computing Group Page 2

8 Before you Begin Step 3. In the Web Server IIS window, click Add Role Services in the Role Services panel. The Add Role Services window appears, displaying the Select Role Services page. Step 4. Select the ASP.NET check box. Note, if the Add role services required by ASP dialog box appears, click Add Required Role Services. Step 5. Click Next in the Select Role Services panel. The Confirm Installation Selections page appears. Step 6. Click the Install button. A results page appears Tango/04 Computing Group Page 3

9 Installation Steps Chapter 2 2 Installation Steps SharedObjects installation is very straightforward as most of the work is handled by the the provided Installer application. This Installation Guide serves as a reference when installing SharedObjects and explains the different steps in the process. 2.1 SharedObjects Installation From DVD: If you are installing from the DVD, VISUAL Message Center SharedObjects is installed with VISUAL Message Center Reports. If, for whatever reason, you must install using the Windows Explorer view, please contact your Tango/04 Business Partner for further assistance. From ZIP: If you are installing from a downloaded zip file, double-click on the zip file icon, and follow the prompts. This will decompress the files into a temporary directory and start the install process. The entire installation process should take between five and ten minutes, depending on the performance of your PC. To install SharedObjects: Step 1. The SharedObjects Installation Wizard opens. Figure 3 SharedObjects Installation Wizard Click Next to continue. Step 2. The License Agreement window appears Tango/04 Computing Group Page 4

10 Installation Steps Read the License Agreement information and select the I accept the terms in the license agreement option button, and click Next. Figure 4 The Software License agreement Step 3. The Custom Setup window opens. As the installer only comes with features mandatory for installing SharedObjects this screen is for information only. The following features will be installed: SharedObjects Website: the core of the SharedObjects installation, the application providing calendar services to other Tango/04 products. Figure 5 Custom Setup Click Next to continue. Step 4. You will prompted for the kind of Web Site installation you desire for SharedObjects. In Windows 2003, Vista and 2008 it is better to use the New Web Site option. In Windows XP, IIS does not support multiple web sites, so you have to use Virtual Directory 2013 Tango/04 Computing Group Page 5

11 Installation Steps. Figure 6 Website Configuration Select an option and click Next to continue Step 5. In this step you have to configure the SharedObjects Web settings. See the figure below, for a common example of how to configure these parameters. As we have selected New Web Site, the final SharedObjects URL in this case would be: Figure 7 SharedObjects Web Site Information Step 6. Now you are ready to install SharedObjects and the selected features, click Next to continue Tango/04 Computing Group Page 6

12 Installation Steps Figure 8 Ready to install Step 7. Installation Wizard completed. When the installer has finished you will be presented with the following window. Figure 9 SharedObjects successfully installed Click Finish to exit the installation. Important Please read the next sections carefully, in some cases you will have to configure some settings manually before starting SharedObjects Tango/04 Computing Group Page 7

13 First Run Chapter 3 3 First Run Now you are ready to start VISUAL Message Center SharedObjects. The first time you start SharedObjects you will need to configure a few basic settings, as described here. Note First run is triggered automatically by the installer when the installation process is complete. The Configuration screen will be loaded immediately after the installation if finished. For future reference, to open SharedObjects in your browser, the default URL is: You will be presented with the following page in your Web browser: Figure 10 SharedObjects and AccessServer settings 2013 Tango/04 Computing Group Page 8

14 First Run 3.1 SharedObjects Configuration Settings Please take a moment to configure the following settings: Settings: default Language and DateTime Format AccessServer: AccessServer settings AccessServer Language: select the language you want to use for the SharedObjects interface from the dropdown list box Date Time Format: select the format from the drop-down list box that you want SharedObjects to use to display the date and time. Your VISUAL Message Center AccessServer settings are configured here: Hostname: the name of the host (or IP address) where AccessServer is located. If you are using "localhost" and it is still not working, try using the IP address or computer name instead. Port: the port number where AccessServer is listening. By default it is Domain / PC: the domain identifier configured in AccessServer. It generally matches the domain (or PC) name against which AccessServer validates users. Register application: select this check box to re-register SharedObjects with AccessServer. When selected the following options are also available: AccessServer administrator, Domain or PC\user: the domain user name for the security administrator of AccessServer. Input the domain (or local computer name) followed by backslash ("\") and finally the username. For example: domain\user. AccessServer administrator password: the domain user password for the security administrator of AccessServer. Type of SharedObjects Admin: select the type of user that will be configured as SharedObjects' administrator from the drop-down list box. SharedObjects Admin: the user or group (according to the previous selection) that will be configured as the SharedObjects' administrator. Click the Test Authentication above. button to check the AccessServer credentials entered 2013 Tango/04 Computing Group Page 9

15 Installation Summary Chapter 4 4 Installation Summary Before getting started with VISUAL Message Center SharedObjects we suggest you read the VISUAL Message Center SharedObjects User Guide. It will help you understand how to get the most out of the program. To quickly learn more about the functions and tools available to you, we recommend a scheduled walkthrough or conference call with your Sales Representative. We hope that you enjoy working with SharedObjects Tango/04 Computing Group Page 10

16 Appendix A : Contacting Tango/04 Appendix A Appendix A: Contacting Tango/04 North America Tango/04 North America PO BOX 3301 NH Peterborough USA Phone: / Fax: sales@tango04.net Italy Tango/04 Italy Viale Garibaldi 51/ Vercelli Italy Phone: Fax: info@tango04.it Sales Office in Switzerland Tango/04 Switzerland 18, Avenue Louis Casaï CH-1209 Genève Switzerland Phone: +41 (0) Fax: +41 (0) contact@tango04.net EMEA Tango/04 Computing Group S.L. Avda. Meridiana 358, 5 A-B Barcelona Spain Phone: Fax: info@tango04.net Sales Office in France Tango/04 France La Grande Arche Paroi Nord 15ème étage Paris La Défense France Phone: Fax: contact@tango04.net Latin American Headquarters Barcelona/04 Computing Group SRL (Argentina) Avda. Federico Lacroze 2252, Piso Buenos Aires Capital Federal Argentina Phone: Fax: info@barcelona04.net Tango/04 Computing Group Page 11

17 Sales Office in Peru Barcelona/04 PERÚ Centro Empresarial Real Av. Víctor A. Belaúnde 147, Vía Principal 140 Edificio Real Seis, Piso 6 L 27 Lima Perú Phone: Fax: info@barcelona04.net Sales Office in Chile Barcelona/04 Chile Nueva de Lyon 096 Oficina 702, Providencia Santiago Chile Phone: Fax: info@barcelona04.net Tango/04 Computing Group Page 12

18 About Tango/04 Computing Group Tango/04 Computing Group is one of the leading developers of systems management and automation software. Tango/04 software helps companies maintain the operating health of all their business processes, improve service levels, increase productivity, and reduce costs through intelligent management of their IT infrastructure. Founded in 1991 in Barcelona, Spain, Tango/04 is an IBM Business Partner and a key member of IBM's Autonomic Computing initiative. Tango/04 has more than a thousand customers who are served by over 35 authorized Business Partners around the world. Alliances Partnerships IBM Business Partner IBM Autonomic Computing Business Partner IBM PartnerWorld for Developers Advanced Membership IBM ISV Advantage Agreement IBM Early code release IBM Direct Technical Liaison Microsoft Developer Network Microsoft Early Code Release Awards 2013 Tango/04 Computing Group Page 13

19 Legal Notice The information in this document was created using certain specific equipment and environments, and it is limited in application to those specific hardware and software products and version and releases levels. Any references in this document regarding Tango/04 Computing Group products, software or services do not mean that Tango/04 Computing Group intends to make these available in all countries in which Tango/04 Computing Group operates. Any reference to a Tango/04 Computing Group product, software, or service may be used. Any functionally equivalent product that does not infringe any of Tango/04 Computing Group's intellectual property rights may be used instead of the Tango/04 Computing Group product, software or service Tango/04 Computing Group may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. The information contained in this document has not been submitted to any formal Tango/04 Computing Group test and is distributed AS IS. The use of this information or the implementation of any of these techniques is a customer responsibility, and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. Despite the fact that Tango/04 Computing Group could have reviewed each item for accurateness in a specific situation, there is no guarantee that the same or similar results will be obtained somewhere else. Customers attempting to adapt these techniques to their own environments do so at their own risk. Tango/04 Computing Group shall not be liable for any damages arising out of your use of the techniques depicted on this document, even if they have been advised of the possibility of such damages. This document could contain technical inaccuracies or typographical errors. Any pointers in this publication to external web sites are provided for your convenience only and do not, in any manner, serve as an endorsement of these web sites. The following terms are trademarks of the International Business Machines Corporation in the United States and/or other countries: iseries, iseriese, iseries, i5, DB2, e (logo) Server IBM, Operating System/400, OS/400, i5/os. Microsoft, SQL Server, Windows, Windows NT, Windows XP and the Windows logo are trademarks of Microsoft Corporation in the United States and/or other countries. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and/or other countries. UNIX is a registered trademark in the United States and other countries licensed exclusively through The Open Group. Oracle is a registered trade mark of Oracle Corporation. Other company, product, and service names may be trademarks or service marks of other companies Tango/04 Computing Group Page 14