CITY OF CHICAGO Department of Innovation and Technology SYSTEM ARCHITECTURE HANDBOOK City Hardware and Software Standards Overview INTRODUCTION

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1 INTRODUCTION This document provides a high-level list of current City standards for its hardware and software environments and is intended primarily for City department and vendor use. These standards do not mean that other software and hardware, which might have been previously listed as standard, may not be used or supported, but the following items should be purchased for any new initiative or growth/replacement needs. City departments will need to determine if the standard hardware/software item has been deployed in their department, if required for a new initiative. Any proposals for non-standard hardware or software purchases or questions/comments should be forwarded to the (DoIT) Architecture team for review. An asterisk (*) denotes standards currently under review (in all sections in this document). DoIT will review and update these standards on a regular basis. CURRENT PLATFORM STANDARDS Operating System () Solaris 10 (Unix) RedHat Linux Enterprise Server 5.x, 6.x VMWare VSphere 5.0 Windows 2008 Server R2 Standard and Enterprise Windows 7 SP1, Windows XP Professional SP3 Hardware Platform Sun Microsystems CURRENT ENTERPRISE SERVICES Type Windows 2008 Server All other platforms Database Oracle 11GR2 Oracle 11GR2 Print n/a File n/a Exchange 2007 n/a Page 1 of 5

2 CURRENT CLIENT STANDARDS Type HP Model Dell Model Other Model Standard Desktop HP 8200 Elite SFF Dell Optiplex 790 SFF n/a All-In-One HP 8200 Pro AIO n/a n/a High-end Workstation HP Z400 Workstation Dell Precision T3500 n/a Notebook HP Elitebook 8460P Dell Latitude E6420 n/a Ruggedized Notebook n/a n/a Panasonic Toughbook CF-19 and CF-31 WiFi IEEE g, EVDO, GPRS, 1xRTT CURRENT NETWORK PRINTER STANDARDS Standards are in place for black and white and color printers for purposes ranging from a single user personal printer to a multi-function print/copy/fax/scan device. All are HP Laserjet models. Type Small Workgroup (2-8 users) Mid-size workgroup (8-12 users) Large workgroup (12-20 users) Monochrome B/W printing LaserJet P2055dn 35 pages/minute HP Product # CE459A LaserJet P3015dn 40pages/minute HP Product # CE528A LaserJet M602X 52 pages/minute HP Product # CE993A#BGJ Color Printing Color LaserJet M551DN 33 pages/minute HP Product # CF082A Multi-Function monochrome LaserJet M2727nf MFP 27 pages/minute print/copy/scan/fax HP Product # CB532A LaserJet M3035xs mfp 35 pages/minute print/copy/scan/fax HP Product # CC477A Page 2 of 5

3 Multi-Function Color Laserjet M475DN Color MFP w/ additional 250 sheet tray 21 pages/minute print/copy/scan/fax HP Product # CE863A, CF106A Desktop Scanners Mid range volume ScanJet N6310 scans 15 pages/minute HP Product #L2700A High volume scanning ScanJet 7000 scans 40 pages/minute HP Product # L2706A CURRENT STANDARDS HANDHELD DEVICES Type Operating System () Products - Uses Handheld Foreign Mobile Device RIM Minimum acceptable release iphone 3G 3.1 OS or Windows Mobile 6.1 Blackberry Enterprise Solution w/ Desktop Software version 4.0 devices tested and approved: Blackberry 8350i and the 8330 Connect to the City's System using ActiveSync Page 3 of 5

4 CURRENT STANDARDS UTILITIES by SERVER PLATFORM Utilities Operating Hardware Back-up Sch DB Back- FTP Virus Appli- Hard- File System Platform edu up Protec cation ware System () ling tion Monitoring Monitoring Mgmt Solaris 10 (Unix) Sun Microsyste ms Virus Scan* Hyperic Sun RSM, Big Brother Veritas Volume Mgr 4.x RedHat Linux Enterprise Server 5.x, 6.x Windows 2008 Server R2 standard and enterprise HP Net Backup 6.5 Net Backup 6.5 Linux Shield* 8.0 Hyperic Hyperic Big Brother n/a HP: Bundled Insight with Mgr Dell: Open Manage * For PCI servers CURRENT STANDARDS ENTERPRISE MANAGEMENT SOFTWARE Function Internet/Web Browser MS Internet Explorer 7.0, 8.0. Firefox 1 Remote /handheld integration Outlook Web Access Content Filtering Smart Filter DA Anti-spam Ironmail archiving Enterprise Vault Desktop management LanDesk Security/single sign-on Active Directory Encryption (full disk and mobile media) End Point Encryption Intrusion Detection and Prevention ISS,, Juniper File Integrity Monitoring Solidcore Vulnerability Scanning Page 4 of 5

5 CURRENT STANDARDS MAJOR BUSINESS APPLICATION TYPES Function Financials general ledger, payroll, accounts receivable & payable, purchasing Human Resource tracking GIS Work order tracking Inspections/Permitting related to City infrastructure/services Inspections/Permitting related to a building Business Licensing Ad hoc reporting Imaging document storage Imaging workflow Oracle applications Oracle applications ESRI ArcGIS Motorola CSR Motorola Infor Hansen 7 and Hansen 8 Selectron Mobility IRIS (custom) SAP Business Objects FileNet P8 5.1 (Content Manager) SharePoint Server 2010 FileNet P8 3.5 (Business Process Manager) SharePoint Server 2010 Web Server Apache 2.x Web Content Management System Adobe Web Content Mgmt. 5.X Application Server Oracle WebLogic Server Red Hat JBOSS EAP 4.3 CP03 Portal Sharepoint Server 2010 CURRENT STANDARDS CUSTOM APPLICATION DEVELOPMENT Development Tool/Function Project Management/Planning Language Operating System Database Management System MS Project JEE Java (JSP, EJB, JMS, etc) Red Hat Enterprise Linux Oracle Enterprise (see Database under Enterprise Services for current versions) Web Server Apache 2.x Application Server Oracle WebLogic Server Red Hat JBOSS EAP 4.3 CP03 Enterprise Service Bus Oracle AquaLogic Service Bus 2.5 Integrated Development Environment (IDE) Oracle Workshop Eclipse Change Control SharePoint Server 2010 Project Collaboration SharePoint Server 2010 Automated Testing Junit 4.8, Jmeter Search Technology Google Search Appliance 5.2 Content Management System Adobe Web Content 5.x Source Code Version Control and Storage CVS Application Build Tool Cruise Control 2.5 Page 5 of 5