OMNICAST 4.8 LIVE VIEWER USER GUIDE. This document explains how to use the Omnicast Live Viewer application

Transcription

1 OMNICAST 4.8 LIVE VIEWER USER GUIDE This document explains how to use the Omnicast Live Viewer application

2 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Omnicast 4.8 Live Viewer User Guide Document number: Updated: September 14, 2011 Copyright Notice 2011 Genetec Inc. All rights reserved. Genetec Inc. distributes this document with software that includes an end-user license agreement and is furnished under license and may be used only in accordance with the terms of the license agreement. The contents of this document are protected under copyright law. The contents of this guide are furnished for informational use only and are subject to change without notice. Genetec Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this guide. This publication may not be copied, modified, or reproduced in any form or for any purpose, nor can any derivative works be created therefrom without Genetec Inc. s prior written consent. Genetec Inc. reserves the right to revise and improve its products as it sees fit. This document describes the state of a product at the time of document s last revision, and may not reflect the product at all times in the future. In no event shall Genetec Inc. be liable to any person or entity with respect to any loss or damage that is incidental to or consequential upon the instructions found in this document or the computer software and hardware products described herein. The use of this document is subject to the disclaimer of liability found in the end user license agreement. Trademarks "Genetec", "Omnicast", "Synergis", "AutoVu", "Federation", the Genetec stylized "G" and the Omnicast, Synergis and AutoVu logos are trademarks of Genetec Inc., either registered or pending registration in several jurisdictions. "Security Center", "Security Center Mobile", "Plan Manager", and the Security Center logo are trademarks of Genetec Inc. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. All specifications are subject to change without notice. ii COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

3 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE TABLE OF CONTENTS Table of Contents This document explains how to use the Omnicast Live Viewer application Section 1 Preface Information about this document and what is new About this guide xii Intended audience xii Purpose and scope xii Document structure xii Where to find more information xiii About Omnicast documentation xiii About Omnicast plugin manuals xiv How to provide feedback xiv Technical Support xv What's new in Omnicast 4.8? xvi New features in the Live Viewer xvi Axis T8310 Video Surveillance Control Board system xvi Event Monitoring by entity type xvi Network options accessibility xvi Technical Support information xvi Section 2 Live Viewer Overview Instruction on how to start and exit the Live Viewer followed by a tour of its workspace About Live Viewer Introduction Access to Live Viewer Getting started Connecting to Omnicast Standard logon procedure Using Windows credentials Preconfigured logon Supervised logon Application control panel Connection status Logon/Logoff CPU gauge Video gauge Volume control COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. iii

4 TABLE OF CONTENTS GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Popup messages Missed notification log Exiting Live Viewer Normal exit From Full Screen Video mode Live viewer workspace Introduction Workspace elements Main menu Main toolbar Viewing pane Camera pane Tool pane Analog monitor pane Message pane Customizing your workspace Live Viewer menu System menu View menu Camera Menu Layouts menu Tools menu Custom menu items Help menu Section 3 Basic Operations Introduction to the basic operations of the Live Viewer to get you started quickly Viewing a camera How to view a camera Drag-and-drop Double-click Using the keyboard Finding a camera Introduction Local search Global search Viewing tile Definition Border highlight Tile controls Camera controls Tile background Recording Recording modes iv COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

5 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE TABLE OF CONTENTS Recording status Record button Adding bookmarks Controlling dome cameras Dome cameras Using the PTZ controls Using the PTZ toolbar Using the joystick Using the PC keyboard Digital zoom Introduction Using the digital zoom controls Using the PC keyboard Tile contextual menu Definition Selecting the viewing quality Selecting the metadata overlays Changing the state of output relays Viewing a camera sequence What is a camera sequence? Definition How to view a camera sequence Finding a camera sequence Controlling the camera sequence Camera sequence controls Pausing a camera sequence Controlling individual cameras Viewing a map What is a map? Definition How to view a map Finding a map Controlling the map Map controls Limitation Viewing on analog monitors Definition Where to find analog monitors Viewing cameras Viewing camera sequences Full screen operation Introduction Full screen mode Description Show/hide the window panes Full screen video mode Description COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. v

6 TABLE OF CONTENTS GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Controlling the application Using multiple screens Introduction Assigning PC displays to the Live Viewer Video wall configuration Section 4 Alarm Management Instruction on how to handle alarms in the Live Viewer and how to trigger alarms Introduction What is an alarm? What constitutes an alarm? What triggers alarms? How do I get notified? What are my options when I receive an alarm? Receiving alarms Alarm notification Alarm bell Alarm warning message Armed tiles Alarm list Viewing alarms Alarm display tile Description Alarm controls Controlling individual alarm elements Alarm display modes Introduction Simple mode Salvo mode Block mode Handling alarms Acknowledging an alarm Introduction Default acknowledgement Alternate acknowledgement Custom acknowledgement Other handling options Forward Auto forward Snooze Pausing an alarm View alarm procedure View alarm history View alarms on analog monitors vi COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

7 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE TABLE OF CONTENTS Triggering new alarms Introduction Predefined alarms Definition Trigger predefined alarms Contextual alarms Definition Trigger contextual alarm Alarm playback Description Replay a past alarm Section 5 Advanced Features Instruction on how to use the advanced features and how to customize the Live Viewer Advanced dome controls PTZ commands Description On-screen menu Specific commands Modify preset Record pattern Auxiliary switches PTZ locking Lock PTZ Unlock PTZ Camera blocking Feature presentation Description How it works Blocking cameras Accessing the dialog Dialog description Camera blocking rules Rule # Rule # Rule # Rule # Event monitoring Introduction Event list Using the event list Viewing the video associated to a camera event Event filter COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. vii

8 TABLE OF CONTENTS GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Instant replay Launching instant replay Timeline Description Playback cursor Background color Event markers Time range markers Playback commands Description Status panel Controlling the playback Controlling the playback speed Bookmark commands Save, Print, and Export Other commands Description Local recording Purpose Scope of local recording Using local recording Start/stop local recording Limitations Configuring local recording Keyboard Commands Controlling the viewing pane Controlling the layouts Tile configuration panel Selecting cameras and tiles by IDs Controlling the selected entity Special Controls Opening dialogs Switching focus PTZ or Digital Zoom commands Advanced PTZ controls Instant replay controls Macros Using macros What is a macro? Executing macros Using hot macros What are hot macros? Configuring hot macros Using plugins What is a plugin? Plugin types Introduction viii COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

9 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE TABLE OF CONTENTS Using the Remote Live Viewer plugin Viewer layouts Terminology Viewing pane Monitor ID Viewing tile Tile pattern Viewer layout Layout selection tabs Layout management Using predefined layouts Layout controls Changing the tile pattern Running the guard tour Changing the layout configuration Display management Tile display memory Layer Layer Layer Layer Double-click vs. Drag-and-drop Customizing the Live Viewer Options dialog box Description General options Description User login dialog Guard tour Instant Replay Network options Description Network card Connection type Default viewing stream Audio options Description Sound bites Audio volume Alarm options Description On new alarms Snooze time Visual options Description Information displayed in the viewing pane COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. ix

10 TABLE OF CONTENTS GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Tile toolbar commands User interaction options Description System messages On application exit Snapshots Peripheral options (Joystick) Description Active joystick Axis Buttons Peripheral options (Keyboard) Description Keyboard protocol Keyboard address COM port Automatic detection Display options Description Video options Selecting PC displays Video wall Local recording options Description Record path Archive files Disk minimum free space Remote access options Description Date and time options Description Device time zone Time zone abbreviations Glossary Explains the terminology used in this user guide Index x COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

11 SECTION 1 P REFACE Information about this document and what is new

12 ABOUT THIS GUIDE GENETEC 1 PREFACE OMNICAST 4.8 LIVE VIEWER USER GUIDE About this guide Intended audience This document is written for both the administrator who needs to configure the Live Viewer application and for the security professional who intends to use the Live Viewer application. The reader must be familiar with the following: Microsoft Windows operating systems and user interface terms. Basic security and video surveillance system concepts. Purpose and scope This document explains everything there is to know for the proper operation of Omnicast Live Viewer. The topics are organized from the most basic to the most advanced to ensure a progressive learning to new users. Experienced users can go straight to their topics of interest by using the index located at the end of the manual. NOTE The Live Viewer is a highly customizable application. Certain features described in this manual may not be available to you because you do not have the proper privileges or because the feature is not supported by your software license. Document structure This guide is organized as follows. In Section You find 1 Preface Information about this document and what is new on page xi. 2 Live Viewer Overview 3 Basic Operations 4 Alarm Management 5 Advanced Features Instruction on how to start and exit the Live Viewer followed by a tour of its workspace on page 1. Introduction to the basic operations of the Live Viewer to get you started quickly on page 19. Instruction on how to handle alarms in the Live Viewer and how to trigger alarms on page 45. Instruction on how to use the advanced features and how to customize the Live Viewer on page Glossary Explains the terminology used in this user guide on page 119. Note that the document you are currently reading contains information on the Remote Live Viewer plugin relevant for the Live Viewer user. See Remote Live Viewer plugin on page 89. xii COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

13 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE WHERE TO FIND MORE INFORMATION 1 PREFACE Where to find more information Omnicast includes documentation to help you get started as well as provide detailed information about the product features. The latest version of the documentation is available from the Genetec Technical Assistance Portal (GTAP): gtap.genetec.com. NOTE You ll need a username and password to log on to GTAP. About Omnicast documentation The documentation for Omnicast is available on the Omnicast DVD in the Documentation folder. Omnicast includes the following documentation: Omnicast Release Notes. Describes the Omnicast release in detail, including new features, fixed issues, and known issues. Omnicast Installation and Upgrade Guide. Describes the prerequisites for installing Omnicast and provides instructions for installing and upgrading Omnicast on your system. Omnicast Administrator Guide. Provides all the instructions and conceptual information you ll need to set up, configure, and administer your Omnicast system. Omnicast Live Viewer User Guide. The Live Viewer is the control and monitoring center of your entire security system. This manual teaches you how to perform your every day monitoring functions. Omnicast Archive Player User Guide. The Archive Player is Omnicast s investigative tool. This manual explains how to perform intelligent archive database queries based on date, time, camera, event type, motion, complex metadata tags, bookmarks, and past alarms. Omnicast Video Unit Configuration Guide. Provides the pre-configuration instructions for integrating video units into Omnicast, and any configuration steps required for some video unit features to work. Omnicast Portable Archive Player User Guide. Explains how to use the Portable Archive Player to view exported video files. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. xiii

14 WHERE TO FIND MORE INFORMATION GENETEC 1 PREFACE OMNICAST 4.8 LIVE VIEWER USER GUIDE About Omnicast plugin manuals Omnicast plugins distributed individually are described in the following manuals. AutoVu LPR Plugin User Guide iomniscient Plugin User Guide ObjectVideo Plugin User Guide Point of Sale Plugin User Guide Interlogix Picture Perfect Plugin User Guide Hirsch Velocity Plugin User Guide Lenel OnGuard Plugin User Guide MicroPoint Plugin User Guide RBH Plugin User Guide Verex Plugin User Guide Micros Plugin User Guide ACS Parking Revenue Control System Plugin User Guide Generic Point of Sale Plugin User Guide Software House C Cure Plugin User Guide Barco Cottus Viewer Plugin User Guide Barco Hydra Plugins User Guide Barco TransForm A Plugins User Guide How to provide feedback Comments, corrections, and suggestions on Genetec documentation can be sent to documentation@genetec.com. You can also let us know the improvements or related information you would like to see in the guide, by filling out or documentation feedback form at: spreadsheets.google.com/ viewform?formkey=ddb6x2nyeufpdwjgndvvwnlva2xpuxc6mq. xiv COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

15 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE TECHNICAL SUPPORT 1 PREFACE Technical Support For more information or support, you can contact Genetec s Technical Assistance Center (GTAC) in the following ways: Genetec's Technical Assistance Portal (GTAP): Provides in-depth support information, including FAQs, knowledge base articles, product forums, as well as product assistance tools for our full suite of IP security solutions. You can log in to the portal at GTAP Forum: The Forum is an easy to use message board that allows clients and Genetec staff to communicate with each other and discuss a variety of topics, ranging from technical questions to design ideas. Go to gtapforum.genetec.com. Genetec website: Provides product news and updates. Go to Genetec Solutions Training: In a professional classroom environment or from the convenience of your own office, our qualified trainers can guide you through system design, installation, operation and troubleshooting. Technical training services are offered for all products and for customers with a varied level of technical experience and can be customized to meet your specific needs and objectives. Go to No matter how you contact us, you ll need to have all relevant product information available, including System ID and product version. This information is available from the Help menu. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. xv

16 WHAT'S NEW IN OMNICAST 4.8? GENETEC 1 PREFACE OMNICAST 4.8 LIVE VIEWER USER GUIDE What's new in Omnicast 4.8? This section highlights the changes to the Live Viewer for Omnicast 4.8. For the complete list of new features in 4.8, see the Omnicast Release Notes. New features in the Live Viewer Axis T8310 Video Surveillance Control Board system The Axis T8310 Video Surveillance Control Board system is now supported in Omnicast. The system consists of three units that can be installed together, or as separate peripherals in the Live Viewer: Axis T8311 (a joystick) Axis T8312 (a keyboard) Axis T8313 (a jog dial) For more information about configuring the AXIS T8310 Surveillance Control Board System, see the Omnicast Video Unit Configuration Guide. Event Monitoring by entity type When searching for events in the Live Viewer, you can filter your search results by event types and by specific entities associated to the events. For example, you can search for door held open events generated by a specific camera or user. Previously, you could only search by event type. For more information about filtering events, see Event filter on page 71. Network options accessibility The Network tab in the Options dialog box is accessible on all client applications even when you are not logged in, which allows you to change the network card. For more information, see Network options on page 101. Technical Support information You can now access your technical support information from the Help menu. The Technical Support dialog box provides information about your specific contract, and is saved locally so you can access it offline. For more information, see Help menu on page 16. xvi COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

17 SECTION 2 LIVE VIEWER OVERVIEW Instruction on how to start and exit the Live Viewer followed by a tour of its workspace

18 ABOUT LIVE VIEWER GENETEC 2 LIVE VIEWER OVERVIEW OMNICAST 4.8 LIVE VIEWER USER GUIDE About Live Viewer Introduction The Live Viewer application serves as the control and monitoring center of your entire security system. Through the Live Viewer, security personnel can view full-motion video, control camera movements, receive on-screen alarm notifications, save and print video snapshots, view instant replay clips, and generate bookmarks among other functions. Additionally, the Live Viewer consolidates all metadata from third party systems into comprehensive sets of events that can be used to trigger alarms. Both intuitive and powerful, the Live Viewer provides the tools necessary to gain a complete understanding of events taking place within a facility with a user interface streamlined for proper event management. Access to Live Viewer The Omnicast administrator defines the privileges operators have to access certain Omnicast features. A user only has access to the Live Viewer when his or her user privileges allow it. Getting started To start the Live Viewer choose Start > All Programs > Genetec Omnicast > Live Viewer. If you set up the Live Viewer to run permanently on your PC, skip to Application control panel on page 5. 2 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

19 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE ABOUT LIVE VIEWER 2 LIVE VIEWER OVERVIEW Connecting to Omnicast Standard logon procedure All Omnicast client applications require you to provide your username and password, and the name of the Gateway through which you will be connected to the Omnicast Directory as follows. Ask your Omnicast administrator if you do not have this information. Using Windows credentials When the option Use Windows credentials is selected, you only need to specify the Gateway and click OK. Using Windows credentials means that Omnicast lets Windows verify the username and password. Preconfigured logon A third possible scenario you may encounter is that the application signs you in automatically as soon as you start the application. This may be the case if your Omnicast administrator configured your PC to use Windows credentials by default. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 3

20 ABOUT LIVE VIEWER GENETEC 2 LIVE VIEWER OVERVIEW OMNICAST 4.8 LIVE VIEWER USER GUIDE Supervised logon A supervisor may be required to log you on. If so, both you and your supervisor enter your respective Omnicast credentials. Typically, if your organization requires supervised logons, the connect dialog will display the necessary fields to enter your and your supervisor s credentials. The Web Live Viewer always displays fields for the supervisor s credentials. The following other scenarios can occur when supervised logons are used: If you require a supervisor to log you in and you are confronted with a Connect dialog that does not display the necessary fields, enter your own credentials then click OK. A message dialog appears indicating the supervisor s credentials are missing. Subsequent logon attempts will now display the required fields for supervised logons. Even if you log on with your Windows credentials, supervisors still must use their Omnicast credentials. NOTE If fields are displayed for a supervisor s credentials but you have no supervisor, enter your own credentials and leave the supervisor s blank. You can then log on normally. Ask your Omnicast administrator if you do not have information about your supervisor. 4 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

21 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE ABOUT LIVE VIEWER 2 LIVE VIEWER OVERVIEW Application control panel Connection status Once logged on, the Live Viewer shows your logon status as Gateway in the Application control panel as follows. Logon/ Logoff Missed notification log Logon/Logoff Click on the Logon/Logoff button to disconnect/connect to Omnicast. See Connecting to Omnicast on page 3. Use this button to reconnect under a different username or to connect to a different Gateway. Logging off requires a special privilege. If your Omnicast administrator did not grant you this privilege, you will not be allowed to log off. CPU gauge This CPU gauge indicates the percentage of CPU currently being used. If your PC seems to have trouble responding and the gauge shows that the CPU is always near 100%, you should consider reducing the number of cameras displayed. If this doesn't solve your problem, talk to your Omnicast administrator. Video gauge The Video gauge indicates the percentage of video memory used. If the memory usage is near 100%, the message Not enough video memory will be displayed in the tile instead of the video when you drag a camera to a tile. To remedy the situation, remove some cameras from the Viewing pane and try again. Volume control The volume slider controls the volume of your PC speakers. It corresponds to the volume control found in Windows system tray. Click on the speaker icon to toggle the speaker on or off. To turn the sound on/off on each individual live video stream, use the Start/Stop listening button found in the bottom toolbar of each tile. See Camera controls on page 24. Popup messages When popup messages like the one shown below appear on screen and are not acknowledged within 10 seconds, they are automatically moved to the Missed notification log to avoid cluttering the screen. The remaining time before the message is moved to the log is shown at the bottom of the message box. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 5

22 ABOUT LIVE VIEWER GENETEC 2 LIVE VIEWER OVERVIEW OMNICAST 4.8 LIVE VIEWER USER GUIDE Missed notification log When there are messages in this log, the button will light up in the application control panel. Click it to open the Notifications dialog. The icon in front of each entry indicates the type of message. Icon Description Message sent by another user or a programmed action. Warning message. Error message. The number of times a message has been displayed is shown in Occurrences. The Time column shows when the last occurrence of a message was displayed. Button Description Deletes the selected entry. Clear all entries in the Notifications log. Exiting Live Viewer Normal exit To close the Live Viewer application, choose System > Exit or click the at the upper right corner of the application window. NOTE You need the Change client views privilege to logoff or to exit the application. Without this privilege, you will be prompted to log on as a user that does. 6 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

23 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE ABOUT LIVE VIEWER 2 LIVE VIEWER OVERVIEW From Full Screen Video mode Note that you may not see the button when you are in Full Screen Video mode. To show this button, point to the upper right corner of the screen. The Windows system buttons will appear: Move the mouse cursor to the upper right corner of the screen to make the system buttons appear. Please turn to Full screen operation on page 40 to learn more about the Full Screen Video mode. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 7

24 LIVE VIEWER WORKSPACE GENETEC 2 LIVE VIEWER OVERVIEW OMNICAST 4.8 LIVE VIEWER USER GUIDE Live viewer workspace Introduction The Live Viewer workspace is divided into seven main areas (see illustration below). All of them can either be resized or hidden from view according to your privileges to create more space for the Viewing pane, the only area that cannot be hidden. Main menu Main menu Main toolbar Main toolbar Tool pane Tool pane Viewing pane Viewing pane Camera pane Camera pane Analog monitor pane Message pane Message pane Workspace elements Main menu The Live Viewer menu is a standard Windows menu. Menus support keyboard shortcuts. Certain commands, such as changing the application settings, can only be reached through the menu. For a complete reference, read Live Viewer menu on page 10. Main toolbar The Live Viewer toolbar contains the Application Control Panel, the Tile Configuration Panel, and other buttons that you can click to call up the most frequently used commands in the Live Viewer. You can show or hide the toolbar by pressing <F9>. Application control panel Tile Configuration Panel Click to logon/logoff Joystick detected CCTV keyboard detected 8 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

25 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE LIVE VIEWER WORKSPACE 2 LIVE VIEWER OVERVIEW Viewing pane The Viewing pane is the main viewing area. This area is divided into sections called tiles. Each tile can display a single video stream. See Viewing tile on page 23. Up to 16 video streams can be displayed on a single monitor. The Viewing pane is the only area in the workspace that cannot be hidden. In a multi-screen setup, a distinct Viewing pane is assigned to each monitor controlled by the Live Viewer. The Live Viewer can control as many monitors as there are available on the PC. Each Viewing pane is assigned a unique ID in the system called monitor ID. Camera pane The Camera pane contains an entity tree showing all accessible entities. You may find the following entities in the Camera pane: Icon Description A site. Sites are similar in concept to the folders in Windows Explorer. Sites are created by the Omnicast administrator to group related entities together. Sites can be nested to form hierarchies. Site with a map attached. A fixed camera. A PTZ enabled camera, or dome camera. A fixed virtual camera (camera controlled by a CCTV matrix). A dome virtual camera. A camera sequence. A viewer layout. A Live Viewer plugin. You can display any entity shown in the Camera pane by dragging and dropping it to a tile in the Viewing pane. You can show or hide the Camera pane by pressing <F6>. Tool pane The Tool pane has tools to control cameras displayed in the Viewing pane. You can show or hide the Tool pane by pressing <F4>. Analog monitor pane The Analog monitor pane contains an entity tree showing all the analog monitors that are accessible to the user. You can drag a camera from the Camera pane to a monitor in the Analog monitor pane to display it on the selected monitor. You can show or hide the Analog monitor pane by pressing <F7>. Message pane The Message pane is the area of the workspace reserved for displaying alarm and event notifications. You can show or hide the Message pane by pressing <F8>. Customizing your workspace The panes containing a title bar (such as the Tool pane) can be changed into a floating window by clicking on the button or closed by clicking on the button. To make a hidden pane reappear, press the corresponding function key mentioned under each workspace element. To resize any of the panes, click on one of the edge separating two panes and drag towards the direction you want to resize. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 9

26 LIVE VIEWER MENU GENETEC 2 LIVE VIEWER OVERVIEW OMNICAST 4.8 LIVE VIEWER USER GUIDE Live Viewer menu Introduction The following describes the entire Live Viewer menu system. Submenu System View Camera Layouts Tools Help Description This menu allows you to connect or disconnect from the Directory. See System menu on page 10. This menu lets you change the visual settings of your workspace. See View menu on page 12. This menu lets you perform specific actions on the currently selected camera in the viewer layout. See Camera Menu on page 13. This menu groups all the commands related to the control of viewer layouts. See Layouts menu on page 14. This menu lets you change the Live Viewer options and launch other Omnicast applications such as the Archive Player and the Config Tool. See Tools menu on page 14. This menu lets you access various help functions. See Help menu on page 16. System menu Description The System menu is standard for all Omnicast client applications. It lets you connect to a Directory if you have not already done so. Or it lets you disconnect from the current Directory so you can connect to another one. Command Description (1 of 2) Connect This command is only available when you are not yet connected to a Directory. See Connecting to Omnicast on page 3. Disconnect This command disconnects the Live Viewer from its current Directory, but does not exit the application. It is equivalent to clicking on the Logon/Logoff button in the Application control panel. Use this command when you wish to connect to another Directory or through another Gateway. Use the Exit command when you want to exit the Live Viewer. 10 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

27 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE LIVE VIEWER MENU 2 LIVE VIEWER OVERVIEW Command Description (2 of 2) Change Password Allows you to change your own password. To change your password, first enter your Old password, then your New password twice, and click OK. Activate CCTV Keyboard Deactivate CCTV Keyboard Detect Joystick Notifications Exit For security reasons, you may not copy and paste your new password into the Confirm password field. Enables the CCTV keyboard connected to the serial port of your PC. When the CCTV keyboard is activated, a keyboard icon appears in the tile configuration panel. See Main toolbar on page 8. For the CCTV keyboard to work, it must be properly configured for your PC. See Peripheral options (Keyboard) on page 111. Disables the CCTV keyboard connected to the serial port of your PC. This command can be used to free the serial port for another use. Detects the joystick(s) or game controller(s) connected to your PC. If the Live Viewer has been started, use this command to connect. When a joystick is detected, a joystick icon appears in the tile configuration panel. See Main toolbar on page 8. To learn how to configure the joystick for the Live Viewer, see Peripheral options (Joystick) on page 109. Opens the Notifications dialog. See Missed notification log on page 6. All notification messages displayed by the Live Viewer that are not acknowledged by the user within a preset amount of time are moved to this log to avoid cluttering the screen. The time a notification message stays on screen is by default 10 seconds. You can change this delay through the Options dialog. See User interaction options on page 107. This command disconnects the Live Viewer from its current Directory and exits the application. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 11

28 LIVE VIEWER MENU GENETEC 2 LIVE VIEWER OVERVIEW OMNICAST 4.8 LIVE VIEWER USER GUIDE View menu Description The View menu allows you to control the look and feel of the Live Viewer workspace. If you do not have the Change client views privilege, most of the commands in this menu are disabled. See Live viewer workspace on page 8. Command Description Shortcut Tool Pane Hides or shows the Tool pane. <F4> Camera Pane Hides or shows the Camera pane. <F6> Analog Monitor Pane Hides or shows the Analog monitor pane. <F7> Message Pane Hides or shows the Message pane. <F8> Toolbar Hides or shows the Main toolbar. <F9> Hide all Panes Hides or shows all the panes, except the Viewing pane. <F10> Hide Menu in Full Screen Full Screen Full Screen Video Advanced Mode Hides or shows the Main menu in full screen mode. See Full screen mode on page 41. Turns the Full Screen mode on or off. The full screen mode maximizes the Live Viewer's window and hides the task bar, the title bar and the application border. See Full screen mode on page 41. Turns the Full Screen Video mode on or off. See Full screen video mode on page 42. Alternates between Simple and Advanced modes. In Simple mode, only the most common controls are visible, thus simplifying the user interface for novice. In Advanced mode, all available controls are visible, thus giving complete control to the experienced users. <F11> <Shift>+ <F11> <Shift>+ <F10> 12 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

29 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE LIVE VIEWER MENU 2 LIVE VIEWER OVERVIEW Camera Menu Description The Camera menu groups together all commands for camera and camera sequence control. See also Tile contextual menu on page 32. Command Description (1 of 2) Expand Expands the currently selected tile so it takes the entire Viewing pane. See also Layout controls on page 93. Digital Zoom Shows the Digital zoom tab in the Tool pane. See Digital zoom on page 30. Instant Replay Shows the Instant replay tab in the Tool pane. See Instant replay on page 72. Record Starts or stops manual recording. Performs the same function as the record button. See Recording on page 25. Record Locally Starts or stops local recording on the selected tile (<Ctrl>+<L>) or on all tiles (<Ctrl>+<T>). See Local recording on page 78. Save Snapshot Saves a snapshot of the selected tile. Same as clicking on from the camera toolbar. See Save, Print, and Export on page 76. Print Snapshot Prints a snapshot of the selected tile. Same as clicking on from the camera toolbar. See Save, Print, and Export on page 76. Add a Bookmark Displays the Add a bookmark dialog. Same as clicking on from the camera toolbar. See Adding bookmarks on page 26. Trigger Alarm Triggers a contextual alarm. Same as clicking on from the camera toolbar. See Contextual alarms on page 60. Forward Video to Pocket PC Displays the following dialog to forward a selected video stream to a Pocket PC Viewer of your choice. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 13

30 LIVE VIEWER MENU GENETEC 2 LIVE VIEWER OVERVIEW OMNICAST 4.8 LIVE VIEWER USER GUIDE Command Description (2 of 2) Remove Remove All Removes the entity that is shown in the selected tile from the Viewing pane. Same as clicking on in the tile control toolbar, or dragging the current display back to the camera tree. Removes all currently displayed entities from the current layout page. Same as <Ctrl>+<Backspace>. Layouts menu Description The Layouts menu allows you to manage the viewer layouts available in the Viewing pane. See also Layout management on page 93. Command Insert Remove Rename Save Save All Reload Description Inserts a new layout to the Live Viewer workspace. Removes the currently selected viewer layout. Renames the currently selected viewer layout. Saves the definition of the currently selected viewer layout. Saves the definition of all the viewer layouts in the layout list. Reloads the saved definition of the currently selected layout. Tools menu Description The Tools menu allows you to perform the following functions: Command Description (1 of 2) Config Tool Opens the Config Tool without having to logon. Archive Player Opens the Archive Player without having to logon. Alarm Macro Entity Search Allows you to manually trigger an alarm or to set the alarm auto forward. Trigger Alarm, see Trigger predefined alarms on page 59. Auto Forward, see Auto forward on page 55. Allows you to configure the hot macro list or to manually execute macros. Hot Macros, see Configuring hot macros on page 87. Execute Macro, see Executing macros on page 86. Opens the Entity Search dialog to find specific entities in the system. See Global search on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

31 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE LIVE VIEWER MENU 2 LIVE VIEWER OVERVIEW Command Description (2 of 2) Block Cameras Execute Action Opens the Block cameras dialog to block the video from being seen by less privileged users. See Camera blocking on page 67. This command is enabled by the Block camera option in your Omnicast license and is only available when you have the Block camera privilege. Opens the generic Execute action dialog: This dialog allows you to execute any of the programmable actions that are within your privileges to run. For a full description of all the available action types and event types, please refer to the Omnicast Administrator Guide. Options Opens the Options dialog. See Options dialog box on page 98. Custom menu items All menu items listed after Options... in the Tools menu are customizable. All Omnicast client applications are installed with the custom menu item Field Report Generator. This command becomes useful when you need to call Genetec Technical Support. It launches the Field Report Generator, a tool that gathers pertinent information regarding the status of your system that can help the support team diagnose your problem. Instructions on customizing the Tools menu are given in the Omnicast Administrator Guide. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 15

32 LIVE VIEWER MENU GENETEC 2 LIVE VIEWER OVERVIEW OMNICAST 4.8 LIVE VIEWER USER GUIDE Help menu Description The Help menu allows you access various help functions. Command Description (1 of 2) Contents Opens the CHM version of this user guide. Same as <F1>. Technical support Displays the following dialog: The Technical support information is useful for contacting Genetec Technical Assistance. The information in this dialog box is saved locally, and can be accessed offline. Company name: Company that purchased the software license. System ID: Identification number for the current Directory service. A separate license is required for each computer that runs either the Omnicast Directory service or, the Omnicast Archiver service. Package name: Name of your software system and the version (for example, Omnicast 4.8). Expiration: Expiration date of your software license. OEM: Your Original Equipment Manufacturer (Genetec). Additional information: Custom information and links, such as the GTAP and Genetec Forum Web sites. You can add your own custom information in the SupportContactInfo.xml file, located in: C:\Program Files\Common Files\DVR Software 4.x\Settings\ on 32 bit machines, and C:\Program Files (x86)\common Files\DVR Software 4.x\Settings\ on 64 bit machines. NOTE Make sure you edit the SupportContactInfo.xml file on the machine where the Directory application is installed, so the information is automatically sent to the rest of your system. 16 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

33 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE LIVE VIEWER MENU 2 LIVE VIEWER OVERVIEW Command Description (2 of 2) About Displays the following dialog: The License information comprises: Company name: Company that purchased the software license. System ID: Identification number for the current Directory service. A separate license is required for each computer that runs either the Omnicast Directory service or, the Omnicast Archiver service. Expiration: Expiration date of your software license. File versions: Clicking this button lists all the components used by this application and their corresponding software versions. The version number of the application and its DLLs are displayed for troubleshooting purposes. THEY MUST ALL BE THE SAME! If they are not all the same, it may be due to the uninstallation of a previous version that did not complete successfully, followed by an upgrade to a newer version. License: Clicking this button lists the copyright information for open source libraries used in Omnicast software. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 17

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35 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS SECTION 3 BASIC OPERATIONS Introduction to the basic operations of the Live Viewer to get you started quickly COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 19

36 VIEWING A CAMERA GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Viewing a camera How to view a camera Drag-and-drop To view a camera ( or ) in the Live Viewer, select it from the Camera pane and drag it to a tile in the Viewing pane. See Workspace elements on page 8 for the definition of the UI terms. Double-click Another way to view a camera is to double-click it in the Camera pane. The selected camera will then be displayed in the first free tile found in the Viewing pane. When there is no free tile available, the oldest displayed camera will be replaced by the newly selected one. Using the keyboard If controlling the cameras with a keyboard is easier for you, please read Keyboard Commands on page 80. Finding a camera Introduction To find a particular camera when there are thousands of cameras defined in the system can be difficult. The Entity Search tool offers two methods to quickly find any entity in the system. Local search The first method is called Local search. It is used to find an entity within the context of the current entity tree. Perform a search as follows: 1 Specify your context by clicking on an entity tree. 2 Click on the button or <Ctrl>+<F>. The Search controls appear at the bottom of the tree. Global search Close Find the previous match Find the next match 20 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

37 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE VIEWING A CAMERA 3 BASIC OPERATIONS 3 Enter a particular text that you wish to find in the entity s name and click to find the first match. The search is case insensitive. If an entity's name matches the text you entered, it will be selected in the tree. 4 Continue to click on either or to find all the matches. 5 Click the Close button to hide the search controls. If you wish to search the entire Directory or to find a match in the entity description, use the Global search instead (see next). Global search The second method is called Global search. To use Global search you can click the Global search button using the Local search controls, or choose Select Tools > Entity search from the main menu. The Entity Search dialog appears. To perform a search from the Entity Search dialog, do as follows: 1 Type in the field Search for, the name (or partial name) of the entity you are looking for. The search is case insensitive. 2 Select from the Search in drop-down list, where you want the match to be found: in Entity name only, or in Entity name and description. 3 Select from the Restrict search to drop-down list, the type of entities you are looking for. Select All types when you want to find them all. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 21

38 VIEWING A CAMERA GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE 4 Click on the Search under drop-down list to reveal the site hierarchy. Click to reveal the site hierarchy 5 Select the site under which you wish to perform the search, or All to search the entire system. 6 Click on Search to start the search. The matches appear in the table. The Path indicates where the entity is found in the entity tree. 7 Click on an item in the result list to select it in the entity tree.this works only when the Entity Search was invoked from the Local search. If an entity is not found in the current context, it is shown in gray. 22 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

39 GENETEC VIEWING A CAMERA OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Viewing tile Definition The viewing tile is a section in the Viewing pane used to display a single video stream. See also Viewing pane on page 9. r Tile controls Border highlight Tile ID Tile background Live video stream Camera name Camera ID Camera controls A viewing tile can be used to display all sorts of viewable entities, such as alarms, camera sequences, maps, etc. For now, we will concentrate on the display of cameras. Border highlight When you click inside a tile, it will be highlighted with a yellow border to indicate that it has been selected. In Omnicast documentation, we also call it the current tile. Different highlight colors are used to indicate different statuses. An orange border is used to indicate the target selection when moving entities around in the Viewing pane. A red flashing border is used to attract your attention to a particular tile. This could be a programmed behavior or a specific action performed by another user. Tile controls At the top left corner of the tile are the tile controls. They are usually hidden. To show the tile controls, point to the tile ID. NOTE The tile ID may or may not be shown, depending on whether the Show tile IDs Visual option is selected. For information about configuring the Visual options, see Visual options on page 105. Click To Arm the tile. See Armed tiles on page 48. Expand the tile so it fills up the entire viewing area. Click again on to restore the original view. Start local recording. Click again on to stop the local recording. See Local recording on page 78. Remove the currently displayed camera (or any other entity). COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 23

40 VIEWING A CAMERA GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Camera controls The camera controls are found in the bottom toolbar of the tile. Also found in the bottom toolbar are the camera name and the camera ID (in brackets). Depending on your PC configuration, the bottom toolbar may or may not be displayed. To show the bottom toolbar, point to the bottom area of the tile. The toolbar will appear with or without an extension. This will depend on the particular setup of your PC. Border highlight Tile ID Live video stream Toolbar extension The bottom toolbar appears when the mouse cursor moves over the bottom area of the tile Camera name and ID Camera controls You may find different camera controls than those illustrated here. It all depends on how your Omnicast administrator has configured your PC. The following table gives you the complete list of the camera controls that are available. Click To Start/stop manual recording. See Recording on page 25. Push-to-talk (PTT). Enabled only if the camera is attached to a speaker. Start/Stop listening. Enabled only if the camera is attached to a microphone. Switch to PTZ commands. See Using the PTZ toolbar on page 29. Replay the last 5 minutes of recorded video. See Instant replay on page 72. Show the digital zoom commands. See Digital zoom on page 30. Add a bookmark. See Adding bookmarks on page 26. Save a snapshot. Print a snapshot. Trigger contextual alarm. See Contextual alarms on page 60. Forward the video to a Pocket PC. Block the camera. See Camera blocking on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

41 GENETEC VIEWING A CAMERA OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Tile background The color of the tile background is used to indicate the alarm status of the tile. Refer to Armed tiles on page 48 for more details. Recording Recording modes Omnicast handles the video (and audio) recording in two different ways. Automatically On user request Automatic recording follows predefined schedules defined by the Omnicast administrator. It can be performed continuously or carried out sporadically, following specific events, such as when movement is detected. When Omnicast is operating in the automatic recording mode, the user cannot stop the recording manually. Manual recording can only occur during specific times configured by the Omnicast administrator. Recorded video is called the video archive, and can be later retrieved using the Archive Player application. See also Instant replay on page 72. Recording status You can tell whether a camera is being recorded or not by looking at the record button found in the bottom toolbar of the tile. See Camera controls on page 24. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 25

42 VIEWING A CAMERA GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Record button The record button has a dual purpose. It shows the current recording status of the camera and allows the user to start or stop the recording manually. Icon Meaning Click action Not recording. Manual recording is enabled. Not recording. Manual recording is disabled. Recording. Manual recording is disabled. Recording. Manual recording is enabled. * Flashing red *. Recording is soon going to stop. Click to start manual recording.» After clicking on it, the button will turn red.» If you do not stop the recording yourself, someone else can stop it, or it will automatically stop by itself after 5 minutes.» The record button will start to flash 30 seconds before the recording stops. No action is possible. No action is possible. Click to stop manual recording.» After clicking on it, the button will turn gray. Click to continue the recording for another 5 minutes or until someone stops it. NOTE The record button only shows the Archiver recording status of the camera. Recording can also be performed by the video unit itself, but it will not be managed by Omnicast. For this reason, the unit s recording status cannot be shown through the record button. Adding bookmarks You can remember important moments in the video by adding bookmarks to the recorded video. Later, you can review these marked video sequences with the Archive Player by searching for the bookmarks they are associated with. To add a bookmark to the selected camera, do one of the following: Point to the bottom area of the tile and click. Type <B>. Right-click the tile and select Add a Bookmark from the popup menu. Select Camera > Add a Bookmark from the main menu. 26 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

43 GENETEC VIEWING A CAMERA OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS The Add a bookmark dialog will appear. It is not necessary to hurry when you type the Bookmark text because the timestamp of the bookmark is fixed at the Time indicated in the dialog box. If Omnicast was not recording prior to this action, adding a bookmark will cause the system to start recording if you have the Record manually privilege, just as if you clicked on the record button. See Record button on page 26. NOTE Unlike the record button, you can always add a bookmark even when recording is disabled ( ). Omnicast allows you to do that because the recording could be handled outside Omnicast, directly by the unit. However, if the unit is not recording, your bookmark will have no video archive to go with. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 27

44 VIEWING A CAMERA GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Controlling dome cameras Dome cameras The Live Viewer allows you to control the PTZ (Pan-Tilt-Zoom) commands on dome cameras. To find the cameras that are PTZ enabled, look for the icon in the Camera pane. Cameras shown as are fixed cameras. This means that they either do not have the PTZ capability or that you do not have the privilege to use their PTZ feature. There are many ways to control the PTZ camera as you can see below. Using the PTZ controls Select the tab in the Tool pane to show the PTZ controls. Type <F4> if you do not see the Tool pane. Zoom in Click to make the pane float Speed slider PTZ status display Zoom out Free look Adjust focus and iris Presets Lock PTZ Home Flip Specific commands If the PTZ status indicates Ready, you may use the PTZ controls in various ways: Use the four arrow buttons to pan and tilt the camera. Click and hold the button to pan and tilt with the mouse. If you have a wheel mouse, you can also zoom in and zoom out with the mouse wheel while holding the <Shift> key. Use the speed slider (on the left) to adjust the reaction speed of the Pan, Tilt and Zoom. Click on the (+) and ( - ) buttons to adjust the focus and the iris. You need the Change focus and iris settings privilege to use these features. Click on one of the numbered (0 to 7) preset buttons to turn the camera to the corresponding preset position. You must have Use presets privilege to be able to use this feature. Click on Home to move the camera to its default preset position. Click on Flip to rotate the camera by COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

45 GENETEC VIEWING A CAMERA OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Using the PTZ toolbar A second method to control the dome camera is to use the PTZ toolbar found at the bottom of each tile. To switch from the normal toolbar to the PTZ toolbar, click on will be replaced by the PTZ controls.. The camera controls Click Zoom in. Zoom out. Focus near. Focus far. Open iris (brighten the image). Close iris (darken the image). Return to normal toolbar. To To pan and tilt, click on the video image and hold the left mouse button.the mouse cursor will change into a fat arrow pointing to the direction you are moving the camera. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 29

46 VIEWING A CAMERA GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Using the joystick The third method to control the PTZ of a dome camera is to use the joystick connected to your PC. When the Live Viewer detects a joystick connected to your PC, the the Tile Configuration Panel. See Main toolbar on page 8. icon is shown in Joystick connected If a joystick is connected but is not shown in the Tile Configuration Panel, select System > Detect Joysticks from the main menu. Depending on the model of your joystick and how it has been configured for your PC, many other frequently used commands could be mapped to your joystick buttons. Instructions on how to configure the joystick are given in the section Peripheral options (Joystick) on page 109. Using the PC keyboard The fourth method to control the PTZ of a dome camera is to use the PC keyboard. Press <Shift>+<Left arrow> <Shift>+<right arrow> <Shift>+<Up arrow> <Shift>+<Down arrow> <Shift>+</> <Shift>+<*> <Shift>+<End> <Ctrl>+<End> <Shift>+<Delete> <Ctrl>+<Delete> <Ctrl>+<P> <F4> To Pan left. Pan right. Tilt up. Tilt down. Zoom in. Zoom out. Focus near. Focus far. Open iris (brighten the image). Close iris (darken the image). Show the Tool pane and select PTZ controls. Show or hide the Tool pane. To learn more about the PTZ controls, please refer to Advanced dome controls on page 64. Digital zoom Introduction The digital zoom is available to all cameras in Omnicast. You need the Access digital zoom privilege in order to use this feature. 30 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

47 GENETEC VIEWING A CAMERA OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Using the digital zoom controls Select the tab in the Tool pane to show the digital zoom controls. Type <F4> if you do not see the Tool pane. Zoom in Speed slider Click to make the pane float Current zoom factor Zoom out Return to 100% view Zoom area Preview window if the PTZ status indicates Ready, you can use the PTZ controls in various ways: Use the mouse to draw a specific zoom area in the preview window. Use the left and right arrows to pan the zoomed area. Use the up and down arrows to tilt the zoomed area. Click to clear the zoom. Use the (+) and ( - ) buttons to zoom in and zoom out. Use the speed slider (on the left) to control the sensitivity of the PTZ buttons. Using the PC keyboard You may also control the digital zoom using the PC keyboard. Press <Shift>+<Left arrow> <Shift>+<right arrow> <Shift>+<Up arrow> <Shift>+<Down arrow> <Shift>+</> <Shift>+<*> <Ctrl>+<D> <F4> To Pan left. Pan right. Tilt up. Tilt down. Zoom in. Zoom out. Show the Tool pane and select digital zoom Show or hide the Tool pane. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 31

48 VIEWING A CAMERA GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Tile contextual menu Definition The tile contextual menu, also called the pop-up menu, is the menu that appears when you right-click in a tile. The commands available in this menu depend on the tile s context. The following example is the contextual menu of a tile showing a camera. The menu contains most of the commands found in the application s Camera menu. See Camera Menu on page 13. The menu also features additional sub-menus, that appear below the Trigger Alarm command. The sub-menus that appear will vary depending on the unit you are displaying. Some common sub-menus are explained below. Selecting the viewing quality The Viewing quality submenu is available when the selected camera supports multiple video streams. Click on this submenu to select the desired stream for viewing. The default viewing stream is configured in the Options dialog. See Network options on page 101. Selecting the metadata overlays The Metadata submenu appears when additional information regarding the selected camera, called metadata, is available. More than one type of metadata could be available. This submenu allows you to turn the display of each type of metadata on or off, individually. Changing the state of output relays The last series of submenus found in the contextual menu are for the control of output relays found on the video unit attached to the camera. Output relays are typically associated to simple actions such as locking or unlocking a door or turning on or off a light. 32 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

49 GENETEC VIEWING A CAMERA SEQUENCE OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Viewing a camera sequence What is a camera sequence? Definition A camera sequence is a list of cameras controlled by the Virtual Matrix, where each camera is displayed for a preset amount of time, following a cycling program. The purpose of having a camera sequence is so that multiple cameras can be displayed on a single viewing tile. How to view a camera sequence A camera sequence on page 20. is viewed the same way as a camera. See How to view a camera Camera sequences occupy a lower position than cameras in terms of monitoring needs. Therefore, you can drag-and-drop a camera on top of a camera sequence in a tile and hide the latter. When the camera is removed from the tile, the camera sequence will reappear. The opposite is not true. To learn more about this behavior, see Display management on page 95. Finding a camera sequence The same Entity Search tool used to find cameras in the system can be used to find camera sequences. Please read Finding a camera on page 20. Controlling the camera sequence Camera sequence controls The camera sequence controls are found in the bottom toolbar of the tile. Depending on your PC configuration, the bottom toolbar may or may not be displayed. To show the bottom toolbar, point to the bottom area of the tile. Border highlight Tile ID Live video stream The bottom toolbar appears when the mouse cursor moves over the bottom area of the tile Camera sequence (ID) / Camera (ID) Camera sequence controls COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 33

50 VIEWING A CAMERA SEQUENCE GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE The name and ID of the camera sequence and the currently displayed camera are indicated in the bottom toolbar. Using the camera sequence controls, you can pause the sequence and control each camera individually. The following table describes the available camera sequence controls. Click To Pause the camera sequence. Once paused, the user can control each camera in the sequence individually. Show previous camera in the sequence. This command is enabled when the camera sequence is paused. Resume the normal play controlled by the Virtual Matrix. Note that the dwell time for each camera is set in the Config Tool. Show next camera in the sequence. This command is enabled when the camera sequence is paused. Pausing a camera sequence Pausing a camera sequence allows you to control the cameras individually. To pause a camera sequence, click on the button. The button appears to the left of the camera sequence name. Click to switch to camera controls. Border highlight Tile ID Live video stream Click to switch to camera control Camera sequence (ID) / Camera (ID) Camera sequence controls 34 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

51 GENETEC VIEWING A CAMERA SEQUENCE OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Controlling individual cameras Click on the button to switch the toolbar from camera sequence control to camera control. When you are in camera control mode, only the camera name and ID are indicated in the toolbar. Border highlight Tile ID Live video stream Click to switch to camera sequence control Camera sequence (ID) / Camera (ID) Camera controls For a description of the available camera controls, please read Camera controls on page 24. Click on the button to switch back to camera sequence control. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 35

52 VIEWING A MAP GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Viewing a map What is a map? Definition A map in Omnicast is an interactive HTML document linked to a site. A typical map is composed of a background image representing an actual map of the site or a floor plan with icons that users can click to execute specific actions. The following diagram shows an example of a map created with Omnicast s Map Editor. The background image shows the floor plan of a building. Camera icons are placed on the map according to the real locations of the cameras in the building. Clicking on a camera icon shows the live video from the corresponding camera. Recording buttons can also be added to show the recording status of the camera and allow the user to start manual recording. See Record button on page 26. Click to show the camera in the first free viewing tile Record/stop recording Map applications are not limited to showing floor plans. Anything that can be shown in HTML on a Web page can become an Omnicast map. How to view a map Maps are represented by the following icon in the Camera pane. You view a map as you would a camera. You can use drag-and-drop or double-click it. See How to view a camera on page 20. Maps occupy a higher position than cameras in terms of monitoring needs. Therefore, you can hide the currently displayed camera in a tile by dropping a map over it. When you remove the map from the tile, the previously displayed camera will reappear. The opposite is not true. To learn more about this behavior, please read Display management on page 95. Finding a map You use the same Entity Search tool used to find cameras in the system to find maps. Since maps are associated to sites, when you perform a search by entity type, you must specify a site. See Finding a camera on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

53 GENETEC VIEWING A MAP OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Controlling the map Map controls The map controls are found in the bottom toolbar of the tile. Depending on your PC configuration, the bottom toolbar may or may not be displayed. To show the bottom toolbar, point to the bottom area of the tile. Border highlight Tile ID Map The bottom toolbar appears when the mouse cursor moves over the bottom area of the tile Site name Map controls The name of the site matching the map is indicated in the bottom toolbar. When a map is displayed in a tile, the latter turns into a mini Web browser. You can navigate through the Web pages just like in a Web browser. The available map controls are described below. Click To Go back one page. This command works only if you have visited previous pages before. Go forward one page. This command works only if you have gone back to a previously visited page. Refresh the current page. Limitation You cannot drag-and-drop a map over another map in a tile. To replace the current map in a tile, you must first remove it by clicking the button found in the Tile controls (upper left corner), and then drag-and-drop the new map to that tile. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 37

54 VIEWING ON ANALOG MONITORS GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Viewing on analog monitors Definition Analog monitors are conventional CCTV monitors that are not attached to a PC. They require a video decoder in order to display live videos. Analog monitors are treated like viewing tiles in Omnicast (see Viewing tile on page 23). They can be used to display live videos, i.e. cameras ( or ), camera sequences, and alarms. Analog monitors cannot display maps. See What is a map? on page 36. Where to find analog monitors If your system uses analog monitors, you will find them in the Analog monitor pane located at the lower left corner of the Live Viewer window. If you do not see the analog monitor pane, type <F7> to show it. Each analog monitor is assigned a unique monitor ID in Omnicast. This ID is indicated between brackets after the monitor name in the entity tree. If a monitor is currently displaying something, the displayed entity is shown under the monitor icon in the entity tree. NOTE Analog monitors can also display archived video, but this must be done from the Archive Player. Playback sequences may not be removed from the Live Viewer. They are shown in the Live Viewer to indicate that the monitor is being used. Please refer to the Omnicast Archive Player User Guide for further details. The icon indicates that the monitor belongs to a monitor group, which means that it is reserved for alarm display. It is equivalent to an armed tile in the Live Viewer. For more information on this topic, please refer to View alarms on analog monitors on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

55 GENETEC VIEWING ON ANALOG MONITORS OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Viewing cameras To view a camera on an analog monitor, drag the camera ( or ) from the camera pane and drop it on the desired monitor in the analog monitor pane. The camera control toolbar appears at the bottom of the analog monitor pane. Please read Camera controls on page 24 for the description of the command buttons. Viewing camera sequences To view a camera sequence on an analog monitor, drag the camera sequence from the camera pane and drop it on the desired monitor in the analog monitor pane. The camera sequence control toolbar appears at the bottom of the analog monitor pane. Please read Camera sequence controls on page 33 for the description of the command buttons. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 39

56 FULL SCREEN OPERATION GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Full screen operation Introduction Omnicast Live Viewer offers two different modes of full screen operation: Full screen mode and Full screen video mode. In both cases, the goal is to maximize the video display area (see Viewing pane on page 9). The following diagram illustrates the Live Viewer in restored screen mode. 40 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

57 GENETEC FULL SCREEN OPERATION OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Full screen mode Description The Full Screen mode maximizes the Live Viewer application window and hides the task bar, the title bar and the application border. Type <F11> to activate or deactivate the Full Screen mode. Show/hide the window panes To further maximize the area used to display video: Type To <F4> <F6> <F7> <F8> <F9> <F10> Hide or show the Tool pane. Hide or show the Camera pane. Hide or show the Analog monitor pane. Hide or show the Message pane. Hide or show the Main toolbar. Hide or restore all Workspace elements that are currently shown. To also hide the main menu when you switch to Full Screen mode, Select View > Hide menu in Full Screen before typing <F11>. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 41

58 FULL SCREEN OPERATION GENETEC 3 BASIC OPERATIONS OMNICAST 4.8 LIVE VIEWER USER GUIDE Full screen video mode Description The Full Screen Video mode is designed to emulate an analog monitor with the PC screen. It hides all workspace elements from view and leaves only the Viewing pane. Type <Shift>+<F11> to activate or deactivate the Full Screen Video mode. The difference between Full Screen mode and Full Screen Video mode is that with Full Screen Video, the commands <F6> through <F10> are disabled. Typing <F4> will show the Tool pane in a floating window. Controlling the application Although all menus and toolbars are hidden, all mouse and keyboard commands remain available. To show the standard Windows system commands, point the mouse cursor to the upper right corner of the screen. Move the mouse cursor to the upper right corner of the screen to make the system buttons appear. Click to cancel the Full Screen Video mode. 42 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

59 GENETEC FULL SCREEN OPERATION OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 BASIC OPERATIONS Using multiple screens Introduction In a multi-display configuration (a PC connected to more than one monitor), the Live Viewer will create a distinct Viewing pane for each supported screen when the user switches to either one of the full screen modes. In this case, each viewing pane is identified by a different monitor ID. All viewer layouts configured for the user will be available in all viewing panes. When multiple layouts are defined, the Live Viewer will automatically select a different layout for each monitor. The guard tour can also run independently in each viewing pane. Assigning PC displays to the Live Viewer For the Live Viewer to automatically take control of the PC monitors when operating in full screen mode, the latter must be explicitly assigned to the Live Viewer. For instructions on how to set this up, read Selecting PC displays on page 114. Video wall configuration On a PC with multiple monitors attached, the Live Viewer can be configured to operate as a video wall. For instructions on how to set this up, read Video wall on page 114. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 43

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61 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE 4 ALARM MANAGEMENT SECTION 4 ALARM MANAGEMENT Instruction on how to handle alarms in the Live Viewer and how to trigger alarms COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 45

62 INTRODUCTION GENETEC 4 ALARM MANAGEMENT OMNICAST 4.8 LIVE VIEWER USER GUIDE Introduction What is an alarm? An alarm is the notification procedure used to warn the security guard of a particular situation (signal lost on a camera, unexpected motion detected, watched object removed, etc.) that requires his or her immediate attention. Typically, the situation is described to the security guard by displaying live video or recently recorded video on the Live Viewer. The latter can optionally be configured to sound an alert whenever a new alarm is received. Please read Alarm options on page 104. What constitutes an alarm? Alarms are defined by the Omnicast administrator using the Config Tool. Please refer to the section on alarm configuration in the Omnicast Administrator Guide. An alarm is characterized by 1 a name (which uniquely identifies this procedure) 2 a priority (alarms with higher priority are displayed first) 3 a list of visual elements to display in order to describe the situation 4 a dwell time (how long each visual element should be displayed) 5 a list of recipients who should receive the alarm 6 a list of acceptable handling procedures The alarm recipients can be notified all at once or one after another, following a preset sequence and time interval. In other words, you will not receive an alarm unless it is destined to you. What triggers alarms? Alarms are triggered by specific events that occur in your system (motion detected, door bell rung, etc.). In this case, the triggering must be programmed by your system administrator and alarms are triggered automatically and sent to the predefined list of recipients. Alarms can also be triggered manually by other security guards on the system, based on what they see on cameras. In this case, the person triggering the alarm can choose who to send the alarm to. For more information on this, please read Triggering new alarms on page 59. How do I get notified? Every time you receive a new alarm, the alarm indicator in the Tile Configuration Panel will light up or a message will be displayed on screen. Depending on your Live Viewer configuration, you may even hear an audible alert. Please refer to Alarm notification on page 47 for a complete answer. What are my options when I receive an alarm? When you receive an alarm, you can do any of the following: 1 Acknowledge it (see Acknowledging an alarm on page 54) 2 Put it to snooze (see Snooze on page 55) 3 Forward it to someone else (see Forward on page 55) 4 Pause it (see Pausing an alarm on page 56) 5 View the alarm procedure (see View alarm procedure on page 57) An alarm that has not yet been acknowledged is called an active alarm. 46 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

63 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE RECEIVING ALARMS 4 ALARM MANAGEMENT Receiving alarms Alarm notification Whenever a new alarm is sent your way, the Live Viewer will notify you through one of the following methods: 1 Sound an alert (if it is configured) 2 Ring the Alarm bell (if the Application toolbar is shown) 3 Display the alarm in the Alarm list (if the Message pane is shown) 4 Display the alarm in the Armed tiles (if at least one tile is armed) 5 Display a warning message in the center of the screen (when all other notification methods failed) Alarm bell The alarm bell is shown in the Tile Configuration Panel. It rings every time a new alarm is received. If there are armed tiles in the current layout to display the alarms, the bell will stop ringing after 5 seconds, otherwise it will continue to ring until the alarm is acknowledged or that a tile is armed. Alarm bell will ring when new alarms are received. Active alarm counter The number of active alarms is indicated below the alarm bell. Click on the alarm bell to show the alarm list (same as pressing <F8>). Alarm warning message If both the toolbar and the message pane are hidden and no tile is armed when a new alarm arrives, a large warning message will be displayed in the center of the screen. The message will remain until another method for showing alarms is enabled. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 47

64 RECEIVING ALARMS GENETEC 4 ALARM MANAGEMENT OMNICAST 4.8 LIVE VIEWER USER GUIDE Armed tiles In order to view alarms, you need to have at least one armed tile in your Viewing pane. To arm a tile, click on the Arm tile button. The tile background color will change from grey to dark red (armed). Click to arm or disarm Unarmed tile (grey background) Armed tile (dark red background) See also Alarm display tile on page 49. Alarm list The alarm list is found in the Message pane (<F8>). It shows the past and present alarms received by the current user. The alarm list is constantly updated as alarms are received, forwarded, or acknowledged. Each row in this list corresponds to one alarm instance. Each alarm instance is described by an alarm status (see table below), the alarm name, the alarm instance number, the alarm priority (with 1 being the highest), the time the alarm was triggered, the source of the alarm, and the event that triggered the alarm. Icon Status Active (has not yet been acknowledged). Forwarded to another user. See Forward on page 55. Snoozing. See Snooze on page 55. Acknowledged (default). See Default acknowledgement on page 54. Acknowledged (alternate). See Alternate acknowledgement on page 54. Acknowledged (custom). See Custom acknowledgement on page 54. For a description of the action buttons found at the bottom of the alarm list, please refer to Alarm controls on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

65 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE VIEWING ALARMS 4 ALARM MANAGEMENT Viewing alarms Alarm display tile Description When there are active alarms in the system, they are automatically displayed in armed tiles. See Armed tiles on page 48. Border highlight Tile ID Displayed element (live vide, playback or still frames) Bright red background means active alarm Toolbar extension Click to switch to the controls pertaining to the alarm element Alarm name and instance # / Camera name (ID) Alarm controls When an active alarm is shown in an armed tile, the tile background and the toolbar colors change to bright red. The bottom toolbar shows the name and instance number of the alarm followed by the name and ID of the displayed camera. Alarm controls You may find different alarm controls than the ones illustrated here. It all depends on how your Omnicast administrator has configured your PC. The following table gives you the complete list of the alarm controls that are available. Click To (1 of 2) Acknowledge (default form). See Default acknowledgement on page 54. Acknowledge (alternate form). See Alternate acknowledgement on page 54. Acknowledge (custom form). See Custom acknowledgement on page 54. Snooze. See Snooze on page 55. Forward the alarm. See Forward on page 55. View alarm procedure. See View alarm procedure on page 57. Show alarm history. See View alarm history on page 57. View previous alarm element. This command is only available when the alarm is paused. See Pausing an alarm on page 56. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 49

66 VIEWING ALARMS GENETEC 4 ALARM MANAGEMENT OMNICAST 4.8 LIVE VIEWER USER GUIDE Click To (2 of 2) View next alarm element. This command is only available when the alarm is paused. See Pausing an alarm on page 56. Launch the Archive Player to view the alarm as it was first triggered. This command is only available from the Alarm list. A full description of this feature is found in Alarm playback on page 61. Filter the alarm list by alarm status. See Alarm list on page 48. Controlling individual alarm elements An alarm is displayed as a sequence of visual elements called alarm elements. The source of each alarm element can be a camera or a camera sequence. When the source is a camera, the visual element can be a live video stream, a playback sequence, or a sequence of still frames produced by that camera. All alarm elements are displayed sequentially for a same preset amount of time called the dwell time. See What constitutes an alarm? on page 46. To gain control over the currently displayed alarm element, click on the icon shown to the left of the bottom toolbar. The alarm controls will be replaced by the controls pertaining to the currently displayed alarm element. Border highlight Tile ID Displayed element (live video, playback or still frames) Bright red background means active alarm Toolbar extension Click to switch back to alarm controls Alarm element source name and ID Alarm element controls When the toolbar is showing the alarm element controls, it also shows the name of the source of the alarm element. To switch back to alarm controls, click on the toolbar. See also Pausing an alarm on page 56. icon shown to the left of the bottom 50 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

67 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE VIEWING ALARMS 4 ALARM MANAGEMENT Alarm display modes Introduction When there are many elements to display in an alarm, the display pattern depends on the number of armed tiles and the alarm display mode. Omnicast supports three distinct alarm display modes: Simple mode Salvo mode (default) Block mode All three display modes share the following rules: Only active alarms are displayed Higher priority alarms are always displayed first The alarm display mode is a characteristic of the user and is set in the Config Tool by the Omnicast administrator. Please refer to user configuration in the Omnicast Administrator Guide for details. Simple mode With the Simple mode, the Live Viewer tries to display as many alarm elements as possible, using the available armed tiles, and starting with the alarm with the highest priority. Each armed tile will only show one alarm element. Therefore, if there are more alarm elements than there are armed tiles available, only the highest priority elements will be shown. Only after a currently displayed alarm is acknowledged will the remaining alarms be able to take its place in the armed tiles. Let us look at an example to better describe this mode. Consider 3 consecutive alarms with 2 display elements each, and 3 armed tiles. Tile-1 displays Alarm-1 / Element-1 Tile-2 displays Alarm-1 / Element-2 Tile-3 displays Alarm-2 / Element-1 Alarm-2 / Element-2 is not shown Alarm-3 is not shown When Alarm-1 is acknowledged, everything shifts up by 2 tiles, and we get: Tile-1 displays Alarm-2 / Element-1 Tile-2 displays Alarm-2 / Element-2 Tile-3 displays Alarm-3 / Element-1 Alarm-3 / Element-2 is not shown If an alarm has more elements to display than there are armed tiles available, the remaining elements will never be shown. If a new alarm with a priority higher than all the current ones is triggered, the new alarm elements will be displayed in the first tiles of the list, and the rest will be shifted down. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 51

68 VIEWING ALARMS GENETEC 4 ALARM MANAGEMENT OMNICAST 4.8 LIVE VIEWER USER GUIDE Salvo mode The Salvo mode is similar to the Simple mode with regard to the use of the armed tiles. Both modes try to display all the elements of a given alarm simultaneously. But this is where the similarity ends. The Salvo mode differs from the Simple mode in these two aspects: 1 Only one alarm is displayed at a time, regardless of how many elements it has. 2 All elements of a given alarm will take turn to be displayed. The following example will illustrate how this mode works. Consider 2 consecutive alarms with 5 display elements each and a dwell time of 5 seconds, and 3 armed tiles. Tile-1 displays Alarm-1 / Element-1 Tile-2 displays Alarm-1 / Element-2 Tile-3 displays Alarm-1 / Element-3 After 5 seconds (the dwell time), the remaining 2 elements of Alarm-1 will be displayed. Tile-1 displays Alarm-1 / Element-4 Tile-2 displays Alarm-1 / Element-5 Tile-3 displays whatever it was showing before the alarm occurred After another 5 seconds, Alarm-2 will be displayed, following the same display pattern as Alarm-1. After all Alarm-2 elements have been displayed once (i.e. after 2 x 5 seconds), if the active alarms haven t changed, Alarm-1 will be displayed again, and the cycle continues. When there are more alarm elements to display than there are armed tiles available, the display will occur in batches, starting with the elements at the top of the list. Each batch of alarm elements will be displayed for the duration specified by the dwell time until all elements have been displayed once before the cycle repeats. A 5-element alarm with a dwell time of 5 seconds will take 15 seconds to be displayed completely on two armed tiles, but will take only 5 seconds on five tiles. If there is more than one alarm in the queue, the display will cycle through all of them, up to the Maximum displayed alarms, which is another user characteristic, following the order of the alarms in the queue. If a higher priority alarm is triggered while a lower priority alarm is being displayed, the display will immediately switch to the higher priority alarm. After all the elements of the new alarm have been displayed once, the display will resume with the next alarm in the queue, following the order of the alarms in the queue. Block mode With the Block mode, all elements of a same alarm are displayed sequentially on a single armed tile. Each element will be displayed for the amount of time specified by the dwell time. Therefore, a 5-element alarm with a dwell time of 5 seconds will take 25 seconds to display, regardless of the number of armed tiles available. If there is more than one alarm in the queue, the Live Viewer can display simultaneously as many alarms as there are armed tiles available, up to the Maximum displayed alarms configured for the logged on user. The higher priority alarms will be shown in the tiles with the lower tile IDs. 52 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

69 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE VIEWING ALARMS 4 ALARM MANAGEMENT If there are more alarms to display simultaneously than there are armed tiles available, then the last armed tile (the one with the highest tile ID) will be used to cycle through the remainder alarms. Let us consider an example to better describe this mode. Consider 4 consecutive alarms with 3 display elements each, and 3 armed tiles. Tile-1 displays Alarm-1, cycling through all its display elements Tile-2 displays Alarm-2, cycling through all its display elements Tile-3 displays Alarm-3 and 4, cycling through all their display elements If a 5th alarm with a priority higher than the rest is triggered: Tile-1 displays Alarm-5, cycling through all its display elements Tile-2 displays Alarm-1, cycling through all its display elements Tile-3 displays Alarm-2, 3 and 4, cycling through all their display elements If Alarm-1 is acknowledged, Alarm-2 will take its place in Tile-2: Tile-1 displays Alarm-5, cycling through all its display elements Tile-2 displays Alarm-2, cycling through all its display elements Tile-3 displays Alarm-3 and 4, cycling through all their display elements NOTE When there is only one armed tile available, Salvo and Block modes become identical. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 53

70 HANDLING ALARMS GENETEC 4 ALARM MANAGEMENT OMNICAST 4.8 LIVE VIEWER USER GUIDE Handling alarms Acknowledging an alarm Introduction To acknowledge an alarm is to respond to an alarm. It tells the other users on the system that the alarm has been taken care of. Therefore, the moment an alarm is acknowledged, it becomes inactive and is removed from all displays, except when it is paused (see Pausing an alarm on page 56). If something else was displayed in the tile before the alarm took its place, once the alarm is acknowledged, that entity will be shown again. To learn more about this behavior, please read Display management on page 95. Alarms can be acknowledged from the alarm tile or from the alarm list. See Alarm display tile on page 49. Omnicast provides three variants of alarm acknowledgement to cover all types of situations: Default acknowledgement Alternate acknowledgement Custom acknowledgement Default acknowledgement This is the most common form of alarm acknowledgement and the only form available in Omnicast version 3.5 and earlier. This action generates two alarm events: Alarm acknowledged Alarm acknowledged (Default). Alternate acknowledgement The second form of alarm acknowledgement is very similar to the first. The difference is found in the alarm events it generates: Alarm acknowledged Alarm acknowledged (Alternate) The alternate form of acknowledgement is often used together with the default form to provide two opposite responses to a same triggering event; for example, to open or not to open a door when someone rings the bell. Custom acknowledgement The custom acknowledgement is designed to handle alarms that require multiple choice responses. This action generates the alarm event Alarm acknowledged plus an extra custom event that the user must choose when acknowledging the alarm. NOTE Each company can decide on the meaning they want to associate to each type of alarm acknowledgement. Please ask your Omnicast administrator to find out about your company s policy. See also View alarm procedure on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

71 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE HANDLING ALARMS 4 ALARM MANAGEMENT Other handling options Forward If you feel that another person should handle a particular alarm instead of you, you can forward it to that person. To forward an alarm: 1 Click on in the alarm toolbar. The Forward alarm dialog appears: 2 Select the recipient from the drop-down list you wish to forward the alarm to. The alarm recipient may be a user or a group of users. 3 Click on in the Forward alarm dialog box to send. Once forwarded, the alarm will no longer be displayed in your Live Viewer, but it will remain in the alarm list. Auto forward If you need to leave your post for a while, you can forward all future alarms to another user or group of users. To achieve this, do as follows. 1 Select Tools > Alarm > Auto Forward... from the main menu. The Auto forward alarms dialog box appears: 2 Select the recipient from the drop-down list that you wish to forward all future alarms to. The recipient can be a user or a user group. 3 Click on in the Auto forward dialog box to turn this feature on. Only future alarms will be forwarded to the selected recipient(s). The alarms that you have already received will remain under your care. To turn the auto-forward feature off, choose None as the recipient. Snooze When you do not wish to deal with an alarm immediately, you can silence it for a short period of time by asking it to snooze. To do this, click on in the alarm toolbar to make it snooze for 30 seconds. After the snooze, the alarm will be reactivated, and you will get the same notification as when it was first triggered. See Receiving alarms on page 47. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 55

72 . HANDLING ALARMS GENETEC 4 ALARM MANAGEMENT OMNICAST 4.8 LIVE VIEWER USER GUIDE The duration of the snooze can be changed from the Live Viewer s Options dialog. See Alarm options on page 104. Pausing an alarm Pausing an alarm means to pause the automatic cycling of the alarm element display. It allows you to examine the individual alarm elements at your own pace. To pause an alarm, you must either disarm the tile where it is being displayed by clicking on the Disarm tile button found in the tile controls, or drag-and-drop the alarm to an unarmed tile. When you pause an alarm two new buttons will appear in the alarm toolbar: Border highlight Tile ID Displayed element (live video, playback or still frames) Grey background means paused alarm New buttons added Click to switch to the controls pertaining to the alarm element Alarm name # / Camera name (ID) Alarm controls Use the and buttons to move between the alarm elements. NOTE Paused alarms remain in their viewing tiles even when the alarm is acknowledged. 56 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

73 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE HANDLING ALARMS 4 ALARM MANAGEMENT View alarm procedure The alarm procedure is an optional feature that can be customized. Depending on your company s needs, the procedure can simply display the proper alarm escalation procedure, prompt the user for a comment, or run a sophisticated program. The Omnicast administrator can assign a different procedure to every alarm or none at all. Click on the button to view the alarm procedure. The above example shows a three-step escalation procedure with an Add Comment button. If associated to the proper Omnicast SDK function, the added comment will appear in the alarm history (see View alarm history on page 57). Your company s alarm procedure may look very different from this example. View alarm history Omnicast keeps the history of all actions taken on an alarm, from the time it is created to its acknowledgement. Click on the button to view the alarm history. The meaning of the action icons are described below. Icon Action that took place (1 of 2) Activated. The By field indicates the alarm recipient. Forwarded. The By field indicates the user who performed the action and the Description field indicates the alarm recipient. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 57

74 HANDLING ALARMS GENETEC 4 ALARM MANAGEMENT OMNICAST 4.8 LIVE VIEWER USER GUIDE Icon Action that took place (2 of 2) Snoozing. The By field indicates the user who performed the action. Comment added. The comment is indicated in the Description field. Note that a comment can only be added through an alarm procedure. See View alarm procedure on page 57. Acknowledged (default). Acknowledged (alternate). Acknowledged (custom). The Custom event field indicates the event associated to the acknowledgement. Once acknowledged, an alarm is kept in the system for 90 days. However, the Omnicast administrator can decide to change this value. View alarms on analog monitors Analog monitors can also be used to display alarms. The way this is done is to assign an analog monitor to a monitor group. Assigning an analog monitor to a monitor group can be compared to arming a tile. See Armed tiles on page 48. When an alarm is displayed on a monitor group, all monitors belonging to that group become locked. A monitor locked for alarm display is shown as in the analog monitor pane. Selecting a locked monitor or the displayed alarm element will show the alarm toolbar at the bottom of the analog monitor pane. The alarm name and instance number are also indicated. Please refer to Alarm controls on page 49 for a description of the commands. 58 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

75 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE TRIGGERING NEW ALARMS 4 ALARM MANAGEMENT Triggering new alarms Introduction Any Live Viewer user can trigger alarms when it is needed. There are two types of alarms in Omnicast: Predefined alarms Contextual alarms Predefined alarms Definition Predefined alarms are alarms defined by the Omnicast administrator. See What constitutes an alarm? on page 46. Trigger predefined alarms To trigger a predefined alarm, do as follows. 1 Select Tools > Alarm > Trigger Alarm... from the main menu. The Trigger alarm dialog box appears: 2 Select the alarm(s) you wish to trigger. You may select more than one alarm. 3 Enter a description if necessary. The description is optional. If it is entered, it will appear in brackets after the alarm name. The description can also be used for alarm search with the Archive Player. 4 Click on OK to trigger the alarm(s). The alarm will be automatically sent to all the recipients defined in the recipient list. The displayed elements will appear as defined by the administrator. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 59

76 TRIGGERING NEW ALARMS GENETEC 4 ALARM MANAGEMENT OMNICAST 4.8 LIVE VIEWER USER GUIDE Contextual alarms Definition Contextual alarms are in every way similar to predefined alarms, except that the alarm elements to display and the alarm recipients are only defined at the time the alarm is triggered. The other characteristics such as priority and dwell time are fixed by the administrator. Contextual alarms are used to report ad hoc situations as they occur. Trigger contextual alarm To trigger a contextual alarm: 1 Right-click on the viewing tile where you observed the alarm situation and select the Trigger alarm... command. The Contextual alarm dialog appears: 2 Select the recipient(s) you wish to send the alarm to. You may select more than one. 3 Enter a description. Unlike predefined alarms, contextual alarms do not have specific names. For this reason, we strongly suggest to enter a short description that would explain why the alarm was triggered. 4 Click on OK to trigger the alarm(s). The alarm will be sent to all selected recipients at the same time. The only element displayed for the alarm will be the live video from the camera where the contextual alarm was issued. 60 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

77 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE ALARM PLAYBACK 4 ALARM MANAGEMENT Alarm playback Description Alarm playback is a feature that requires the Archive Player. Therefore, it is only available if the latter is installed on the same PC as the Live Viewer. The purpose is to replay the videos (alarm elements) associated to a past alarm as they were shown in the Live Viewer at the time the alarm was triggered. This feature applies to past alarms (those that have been acknowledged) as well as alarms that are still active. Replay a past alarm To replay a past alarm, select the alarm you wish to review from the alarm list and click on. The Archive Player will be launched. All alarm elements are reproduced in the Playback pane Camera sequence cannot be played back Playback controls Selected alarm for playback Every alarm element is reproduced in a separate playback tile in the Archive Player, using as many tiles as necessary. The display is similar to the Salvo mode used in the Live Viewer. The alarm elements involving a camera (live video, playback and still images) are reproduced as playback sequences, starting 5 seconds before the alarm triggering time. Alarm elements involving a camera sequence cannot be played back. However, a tile will be reserved in the Playback pane to indicate that a camera sequence was used for that alarm. To learn more about alarm playback, please read about Alarm Search in the Omnicast Archive Player User Guide. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 61

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79 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES SECTION 5 ADVANCED FEATURES Instruction on how to use the advanced features and how to customize the Live Viewer COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 63

80 ADVANCED DOME CONTROLS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Advanced dome controls PTZ commands Description The following describes the advanced dome controls. Not all models of dome cameras support these features. If your camera model does not support a specific feature, the corresponding command button will be disabled. Click the arrows to navigate through the menu Click OK to select menu items These tabs appear only in Advanced mode Select this to activate the On-screen menu PTZ status display Adjust focus and iris Specific commands Presets Lock PTZ Modify preset Record pattern Auxiliary switches On-screen menu You must have Use specific commands privilege to access the on-screen menu. To access the on-screen menu commands, select the tab under Camera controls. The appearance of the command buttons in the Tool pane will change. See above illustration. While in this mode, use the arrow buttons to navigate through the menu and the OK button to select. To return to the PTZ commands, select the page 28. tab. See Using the PTZ controls on 64 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

81 GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE ADVANCED DOME CONTROLS 5 ADVANCED FEATURES Specific commands You must have the Use specific commands privilege to access this feature.to execute a specific command, do as follows. 1 Click on the button. The following dialog box appears: The actual commands shown in the list will depend on the model of your dome camera. 2 Select a command from the list. 3 Click on Execute command. You may repeat steps 2 and 3 as many times as necessary. 4 Click on Close when you have finished. Modify preset You must have the Use presets privilege to go to a preset and the Edit presets privilege to make changes to presets. To turn the selected camera to a preset position, select one of the numbered (0 to 7) preset buttons, or select a preset from the preset list and click on Go to. To change a preset position, select the preset number from the preset list, turn the camera to the new position with the PTZ controls, and click on Set. To rename a preset, select a preset from the preset list, hold the Set button for 2 seconds, then enter the new preset name in the edit box that appears then click OK. This operation also assigns the current camera position to the preset. Record pattern You must have the Use patterns privilege to run the patterns and the Edit patterns privilege to record new patterns. To run a pattern on the selected camera, select a pattern from the pattern list and click on Play. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 65

82 ADVANCED DOME CONTROLS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE To record a new pattern, select the pattern number from the pattern list, and click on Record. The green LED will turn on. Use the PTZ controls to make the pattern and click on the same button again to stop the recording. NOTE You can only record PTZ patterns for some Axis cameras using the camera s own Web page. See the Appendix D: PTZ Patterns for Select Axis Cameras in the Administrator Guide. To rename a pattern, select a pattern from the pattern list, hold the Record button for 2 seconds, then enter the new pattern name in the edit box that appears and click OK. Auxiliary switches You must have the Use auxiliaries privilege to use the auxiliary switches. To turn an auxiliary switch on, select the auxiliary from the auxiliary list and click on Set. To turn an auxiliary switch off, select the auxiliary from the auxiliary list and click on Clear. The green LED will turn on. Use the PTZ controls to make the pattern and click on the same button again to stop the recording. Note that auxiliary switches can only be renamed from the Config Tool. PTZ locking Lock PTZ Locking the PTZ allows you to have exclusive control over the PTZ of the selected camera. You must have the Lock PTZ privilege to perform this operation. Click on to lock the PTZ. When the PTZ is locked by someone, the green LED beside the lock button will light up and the name of the user who placed the lock will be indicated in the status display panel with the application used. See the sample screenshot in the following section: Description on page 64. Unlock PTZ Click on to unlock the PTZ. When the PTZ is locked by another user, trying to unlock it will display a message box showing who is currently holding the lock. You can only override the lock if you have the Override PTZ locks privilege, and a higher PTZ priority than the person holding the lock. If you click the PTZ controls while someone else has a lock on them, a PTZ locked event will be issued by the system. If the Event list is displayed in the Live Viewer, the event description will show the machine, the application and the user who is currently holding the lock. For additional information on PTZ locking, please refer to the topic on PTZ priority in the Omnicast Administrator Guide. 66 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

83 GENETEC CAMERA BLOCKING OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Camera blocking Feature presentation Description Camera blocking is a feature that allows users with sufficient privileges to block other less privileged users from establishing video connections with selected cameras and federated cameras. This feature is particularly targeted for installations that provide the general public access to live video. In such cases, cameras may be viewing situations not suitable for transmission to all users. This feature is enabled by the Block camera option in your Omnicast license. How it works Camera blocking is based on a user attribute called the viewing priority. The viewing priority is defined on a scale of 1 to 10, with 1 being the highest priority, and 10 the lowest. Only users with the Block camera privilege can access this feature. When a camera is blocked, a blocking level is assigned to the camera. All users with a viewing priority equal or lower than the blocking level will be denied the right to view live video from that camera. A denied video connection is shown as a black screen with the word BLOCKED displayed in the middle of the tile. If a camera is blocked to a user while a video connection is already established by this user, the connection will be instantly cut off. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 67

84 CAMERA BLOCKING GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Blocking cameras Accessing the dialog Camera blocking is done through the Block cameras dialog box. This dialog box can be accessed from either the Tools menu or the Tile contextual menu. Dialog description The camera list on the left shows all the cameras with their respective blocking status. The crossed out camera icon indicates a currently blocked camera. The number following the camera name indicates the blocking level. Select a blocked camera to see who is blocking it. Users who are currently viewing this camera are shown on the right. Users whose viewing right has been denied are shown by a crossed out user icon. The number to the right of the user name indicates his current viewing priority. Video connections which have been denied are also shown with a crossed out icon. Select Show all users to list all users in the system with their viewing status and priority in regard to the selected camera. A Virtual Matrix icon will appear in the place of a user icon in the Users list if a video connection is requested by a Virtual Matrix as in the case of a camera sequence. See What is a camera sequence? on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

85 GENETEC CAMERA BLOCKING OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Camera blocking rules Rule #1 A user may only block a camera at a level lower than his own viewing priority. This means that users with a viewing priority equal to 10 cannot block anyone, and users with a viewing priority equal to 1 cannot be blocked by anyone. Rule #2 A user may not unblock or lower the blocking level of a camera that is blocked at a level equal or higher than his viewing priority. However, this does not preclude the user from checking who is blocking a camera if the user has the Block camera privilege. Rule #3 A user with a viewing priority higher than the blocking level of a camera may unblock the camera or change its blocking level. To change the blocking level, it is not necessary to unblock the camera first. Simply enter the new blocking level and click on the Block button. Rule #4 When a user requests a video connection with a camera, the viewing priority of the user at the moment the request is made is attributed to the connection. Changing the viewing priority of the user after the connection is established will not change the viewing priority of that connection. Therefore, a user will continue to view a camera if the user's viewing priority is lowered below the blocking level after the camera has been blocked. Conversely, a camera will remain blocked to a user if the user's viewing priority is raised above the blocking level after the camera has been blocked. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 69

86 EVENT MONITORING GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Event monitoring Introduction The Live Viewer allows you to monitor the system events as they occur by displaying them chronologically in an event list. Event list The events are listed in the Events tab found in the Message pane (bottom of the screen). It is only available under the Advanced mode. If you do not see the Message pane, type <F8>. If you do not see the Events tab, type <Shift>+<F10>. Select the Events tab to view the event list. Click to clear the event list. Each event in the list is described by the following fields: Field Source Date Type Description Meaning The entity (indicated by an icon and a name) that issued the event. The date and time at which the event occurred. The type of event. For the complete coverage of all the event types, please refer to the topic on Event Handling in the Omnicast Administrator Guide. The description gives additional information that further describe the event. For example, for the event type User logon, the description dtsiang1 Config Tool: Admin indicates the PC name, the application the user has logged in to, and the user name. Using the event list Viewing the video associated to a camera event If an event is associated to a camera, you can easily view what is happening on that camera by double-clicking on the event item in the list. If the camera is already shown in a tile, it will be highlighted in yellow. If the camera is not currently displayed, it will be displayed in a free tile. If there is no free tile in the current layout, the oldest camera in the layout (the one that has been displayed in the layout for the longest time) will be replaced by the camera you just selected. 70 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

87 GENETEC EVENT MONITORING OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Event filter The Live Viewer allows you to choose what types of events to display in the event list. NOTE When you create a filter, it only applies to new events. Events that are already in the event list are not filtered out. To change the event display options: 1 Click on at the bottom of the event list. The Events dialog box appears. 2 Select entities associated to the events you want to display, for example, cameras or inputs/outputs. This will filter out events not associated to the entities you selected. NOTE If you want to receive events generated by a unit, you must also select all of its children (cameras, inputs, outputs, and so on). Select the option Show all entities. All items in the list will be available for selection. Select the option Show selected items only, and choose the entity types you wish to display. Click on to select all or to clear all selections. 3 Select which event types to display: Select the option Show all items in the event list. All items in the list will be available for selection. Select the option Show selected items only, and choose the event types you wish to display. Click on to select all or to clear all selections. 4 Click OK to save your changes. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 71

88 INSTANT REPLAY GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Instant replay The instant replay allows you to replay the last few minutes (or seconds) of any live video you are currently viewing (as long as the system was archiving the video stream for which you are requesting the playback). Refer to Archiving Management in the Omnicast Administrator Guide. This feature is only available if you have Do instant replay privilege and if you are operating under Advanced mode. Launching instant replay To launch the instant replay of the selected live video stream, select Instant replay from the Tool pane, or Type <Ctrl>+<I>. If the video archive exists, the playback will start 15 seconds before the current time. The time to rewind before the playback can be changed by the administrator. See General options on page 99. Close sequence Launch Archive Player Click to make the pane float Reload instant replay Playback sequence Timeline Status panel Playback commands NOTE If the selected camera is from an active alarm, then the alarm triggering time will be used as reference instead of the current time, to calculate when the playback should start. Timeline Description The ruler like indicator is called the timeline. The timeline is a graphical representation of the selected playback sequence. The duration of the sequence is shown in brackets. The initial timeline duration of the loaded sequence is 5 minutes. This parameter can 72 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

89 GENETEC INSTANT REPLAY OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES also be modified by the administrator. See General options on page 99. Once the sequence is loaded, the user can shorten or expand the timeline by clicking on the Zoom in and Zoom out buttons. Playback cursor Bookmark text Motion indicator Zoom in Currently displayed bookmark Other bookmarks Zoom out Playback cursor The position of the current video frame in the timeline is indicated by the playback cursor. You can easily change the position of the playback frame by dragging the playback cursor to the desired position or by clicking the desired position in the timeline. Background color The background color of the timeline should be interpreted as follows: Color Meaning White Section of the timeline that is in the past where video is available. Dark gray Section of the timeline where no video is available. Light purple Section of the timeline that was in the future at the time the playback was requested, but now is in the past. This is the reason why there is no motion indicators in this section. Dark purple Section of the timeline that is still in the future. Event markers The following table shows the different event markers found in the timeline. Marker Meaning The red blocks in the timeline are motion indicators. The higher the red bar, the more pronounced the motion. The dark blue vertical bars in the timeline are bookmark indicators. The time and text associated to the bookmark are shown above the timeline when the playback cursor is within plus or minus 5 seconds of the bookmark position. When playback cursor is within 5 seconds of the bookmark position, the bookmark indicator is shown in red. Time range markers The time range markers are the two triangular orange markers that appear at the top right corner on the timeline when the mouse cursor hovers over the timeline. Playback cursor Time range markers COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 73

90 INSTANT REPLAY GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE You can use those markers to delimit a specific range in the timeline, either to zoom in to it or to setup a playback loop. To set up a time range, drag the markers to the desired start and end positions. Time range markers Reset markers To clear the time range, click on the Reset markers button. Playback commands Description The playback commands found in the Instant replay tab are identical to those found in the Archive Player. Status panel Play/Pause Speed selector Go to next bookmark Add a bookmark Go to previous bookmark Go to next frame Go to previous key frame Enable/disable loop playback Slow/normal playback speed Lock/unlock playback speed Save a snapshot Print a snapshot Export current sequence Status panel The playback status panel indicates the time and date of the current frame on the first row, and the playback status and speed on the second row. NOTE The time of the current video frame is indicated either as an absolute time stamp or as a time difference between now and the time the video was recorded. Click on the time to toggle between the two display modes. Controlling the playback The following commands pertain to playback control. Command Play/Pause Go to next frame Function Alternate between play and pause. The current status is indicated in the Status panel. Pause the sequence and advance frame by frame. 74 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

91 GENETEC INSTANT REPLAY OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Command Go to previous key frame Enable/disable loop playback Function A key frame is a frame that contains a complete image by itself as opposed to a usual frame that only holds information that changed compared to the previous frame. If the playback sequence contains key frames at short intervals, clicking continuously on this button will produce the effect of reverse playback. You can set the playback to loop continuously within a specific time range (green LED on). To setup a playback loop, mark the loop sequence with the time range markers, position the playback cursor between the two markers and click on Enable loop playback. Controlling the playback speed The playback speed is indicated in the Status panel. The speed of (1x) corresponds to normal play. When the system is rewinding, the speed is shown as negative. Command Function Speed selector Drag the speed selector to the right to fast forward (1x, 2x, 4x, 6x, 8x, 10x, 20x, 40x and 100x) or to the left for rewind (-1x, -4x, 10x, -20x, -40x or -100x). You must hold the left mouse button down to keep the desired speed. The moment you let go the mouse button, the slider will return to normal speed (1x). Lock/unlock playback speed Slow/normal playback speed Enable the speed lock (green LED on) to avoid holding the speed selector with the left mouse button. You can play the video in slow motion by enabling slow playback speed (green LED on). The color of the speed control slider will change. The available slow motion speeds are 1/8x, 1/4x, 1/3x, 1/2x and 1x. While in slow motion mode, the default playback speed is 1/ 8x if the speed is not locked. Note that slow motion rewind is not supported. Bookmark commands The following group of commands pertain to the use of bookmarks. Command Go to previous bookmark Add a bookmark Go to next bookmark Function Find the previous bookmark and resume the playback from there. If no bookmark is found, nothing will happen. Add a new bookmark at the current position. Find the next bookmark and resume the playback from there. If no bookmark is found, nothing will happen. NOTE When a bookmark is found, the playback will start 5 seconds before the position of the bookmark. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 75

92 INSTANT REPLAY GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Save, Print, and Export The following group of commands allow you to create external copies of the archived video in terms of snapshots or video sequences. Command Save a snapshot Function Save a snapshot of the current frame to disk. The application will prompt you to enter the name, the location and the format of the saved image file. You have the option to save the current frame as a bitmap or a JPEG image. Use the Save as type: pull-down control to select the desired type of image. Note that JPEG images take significantly less space on disk. The saved image is overlaid by default with the date and time when the frame is recorded, followed by the camera name. See sample image below. Print a snapshot TIP You may change the default settings so that snapshots are always saved in the same folder with the same format, with or without the overlaid information. Please refer to User interaction options on page 107. Print a snapshot of the current frame. Just like the saved images, the printed image is stamped with the recording date and time and followed by the camera name. 76 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

93 GENETEC INSTANT REPLAY OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Command Export current sequence Function Export the current playback sequence. Please refer to Archive Export in the Omnicast Archive Player User Guide for in-depth coverage of this feature. TIP The time range markers can also be used to delimit the video sequence to export. See Time range markers on page 73. Other commands Description The following controls are specific to the Instant Replay window. Icon Meaning Click action Reload instant replay Reload the instant replay with the video coming from the camera displayed in the selected tile. The playback will start n seconds before the current time. See General options on page 99. Launch Archive Player Close sequence Launch the Archive Player with the current playback sequence. Close the current sequence. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 77

94 LOCAL RECORDING GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Local recording Purpose The purpose of the local recording is to allow the user to save a local copy of the live video as it appears in the Live Viewer. To have access to this feature, the Local recording option must be enabled in your Omnicast license key and you must have the Local recording privilege. Scope of local recording Local recording is a property associated to a tile ID, meaning that if this feature is turned on for a given tile, it remains on for that tile regardless of the viewer layout being used. This means that local recording will not be interrupted by the guard tour. When local recording is on, the tile ID and the entity description are displayed in red. Only the live video and only what is visible is recorded. If a camera is blocked, no video will be recorded. If the live video is part of a camera sequence or alarm, it will be recorded as is, in the same display sequence shown in the tile. If an alarm includes playback sequences or still frames, they will not be recorded. Local recording is deactivated when the user turns it off manually or when the user disconnects from the Directory. The Live Viewer does not memorize the local recording state of each tile from session to session. Using local recording Start/stop local recording To start or stop local recording on the selected tile, type <Ctrl>+<L>. To start or stop local recording on all 16 tiles at once, type <Ctrl>+<T>. 78 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

95 GENETEC LOCAL RECORDING OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Limitations Because local recording is carried out by the Live Viewer instead of the Archiver, the following limitations apply: You will not be able to query the local recordings with the Archive Player. You may only play the video files from its File Browser. Please refer to File Browser in the Omnicast Archive Player User Guide. Local recordings cannot be encrypted. Audio recording is not supported. Local recording is prohibited if either an Archiver or an Auxiliary Archiver is currently running on the same machine. This is to prevent conflicting disk space requirements between the Live Viewer and the archiving service. When disk space is low, the Live Viewer will not try to make space by deleting older video files. When there is not enough free space on disk, the recording will stop without warning. Configuring local recording Local recording is configured from the Live Viewer's Options dialog. You must specify the Directory where the video files should be created, the maximum size of a video file and the minimum free space to leave on your local hard disk. See Local recording options on page 115. If local recording has never been configured before, the video files will be saved in the folder where the Live Viewer is installed. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 79

96 KEYBOARD COMMANDS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Keyboard Commands With the Live Viewer application, the PC keyboard can be turned into a powerful tool, surpassing the CCTV keyboard in functionality and ease of use. Controlling the viewing pane Controlling the layouts The following keyboard commands pertain to the control of the viewer layouts. Type <Ctrl>+<Tab> <Ctrl>+<Shift><Tab> <Ctrl>+<Page Up> <Ctrl>+<Page Down> <Ctrl>+<-> <Ctrl>+<+> <Ctrl>+<T> <T> <Ctrl>+<Backspace> To Select the next tile with something displayed. Empty tiles are ignored. Select the previous tile with something displayed. Empty tiles are ignored. Switch to previous layout within the current Viewing pane. Switch to next layout within the current Viewing pane. Switch to previous tile pattern within the current layout. Switch to next tile pattern within the current layout. Start/stop local recording on all tiles (including the hidden ones). See Local recording on page 78. Start/stop guard tour. Remove all currently displayed entities from the current viewer layout. 80 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

97 GENETEC KEYBOARD COMMANDS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Type To <F11> <Shift>+<F11> Enable/disable Full screen mode. Enable/disable Full screen video mode. Tile configuration panel All entities (cameras, camera sequences, tiles, layouts, monitors, etc.) are referenced via a unique ID called logical ID. Commands that apply to specific entities are entered after the entity ID. To help the user keep track of what number has been entered, all digit keystrokes (0 through 9) are shown in the Tile configuration panel (see below). Currently selected monitor, tile and camera IDs Digit keystrokes just entered. Type <Esc> to clear. The digits displayed in the middle of the Tile configuration panel is the ID that will be used by the next keyboard command. Note that the keypad Num Lock must be on for the following commands. Selecting cameras and tiles by IDs In the following table: The keystrokes <99999> represents a sequence of 1 to 5 digits. The sequence <Key1><Key2> means the two keys must be typed one after another. The sequence <Key1>+<Key2> means that two <Key2> must be pressed while holding <Key1>. The keys <.>, </>, <*>, <+>, and <-> must be entered from the numeric keypad. Type To <99999><.> Select monitor or tile <99999>.» Note that a monitor is either an analog monitor or a PC monitor (Viewing pane) controlled by the Live Viewer. Analog monitors and PC monitors share the same pool of logical IDs. A remote Live Viewer monitor can also be selected, providing remote access has been granted for that monitor. For more information about remote access, see Remote access options on page 117.» In a multi-display configuration, the Live Viewer controls two or more Viewing panes in the Full Screen mode, each using a different monitor ID.» IDs greater than 32 are reserved for monitors.» IDs between 1 and 16 are reserved for tiles within the current monitor.» IDs between 17 and 32 are not used.» The current monitor, tile and camera selections are indicated in the Tile configuration panel. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 81

98 KEYBOARD COMMANDS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Type <99999><Enter> Select camera or layout <99999>.» Cameras and layouts share the same pool of logical IDs.» If a camera is selected, it will be displayed in the current tile selection.» If no tile is selected, the camera will be displayed in the first free tile of the layout. <99999><Ctrl>+<Enter> Select camera sequence <99999>. <Esc> Clear the digit keystrokes shown in the Tile configuration panel. <0><.> Clear the tile selection (so no tile is selected). To Controlling the selected entity The following keystrokes are used to control the selected tile or displayed entity. Type To <A> Arm or disarm. See Armed tiles on page 48. <E> Expand or restore tile to its original size. <Shift>+<E> Expand tile and switch to Full Screen Video mode, or restore to original and return to normal mode. See Full screen video mode on page 42. <Backspace> Remove the displayed top level entity. <Ctrl>+<L> Start or stop local recording. See Local recording on page 78. <Ctrl>+<Space> Acknowledge alarm (default). Equivalent to. <F> Forward alarm. Equivalent to. <S> Snooze. Equivalent to. <P> Show alarm procedure. Equivalent to. <B> Add a bookmark. Equivalent to. <R> Start or stop manual recording. See Record button on page 26. <,> Push-to-talk. Equivalent to. <.> Start or stop listening. Equivalent to. <Ctrl>+<Shift>+<A> Trigger contextual alarm. Equivalent to. See Contextual alarms on page 60. <Ctrl>+<Up arrow> Start or stop camera sequence. See Controlling the camera sequence on page 33. <Ctrl>+<Right arrow> Show next camera in camera sequence. <Ctrl>+<Left arrow> Show previous camera in camera sequence. 82 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

99 GENETEC KEYBOARD COMMANDS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Special Controls Opening dialogs The following keystrokes open frequently used dialog boxes. Type <Ctrl>+<A> <Ctrl>+<M> <Ctrl>+<O> To Open the Trigger alarm dialog. See Trigger predefined alarms on page 59. Open the Execute a macro dialog. See Executing macros on page 86. Open the Options dialog. See Options dialog box on page 98. Switching focus The following keystrokes allow you to focus on a particular element of the workspace. Type <Ctrl>+<P> <Ctrl>+<D> <Ctrl>+<I> <Ctrl>+<C> <Space> To Switch focus to the PTZ controls. See Using the PTZ controls on page 28. Switch focus to the Digital Zoom controls. See Using the digital zoom controls on page 31. Switch focus to the Instant Replay controls. See Launching instant replay on page 72. Switch focus to the Camera pane. Display the currently selected entity when the focus is on the Camera pane, the Alarm list, or the Event list. PTZ or Digital Zoom commands The following keystrokes can be used to control either the PTZ or the Digital Zoom depending on where the current focus is. Type To <Shift>+<Left arrow> <Shift>+<Right arrow> <Shift>+<Up arrow> <Shift>+<Down arrow> <Shift>+</> <Shift>+<*> Pan left. Pan right. Tilt up. Tilt down. Zoom in. Zoom out. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 83

100 KEYBOARD COMMANDS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE To resolve any ambiguity, the following rules are applied: If the control focus is already on Digital Zoom, then the command will be applied to the Digital Zoom. If the control focus is not on the Digital Zoom, then the command will be applied to the PTZ if the selected camera supports it. If the selected camera does not support PTZ, then focus will automatically switch to the Digital Zoom and the command will be applied to it. If the selected tile is not associated to a camera, then the command will be ignored. Advanced PTZ controls The following keystrokes correspond to advanced PTZ controls. Please refer to Advanced dome controls on page 64 to learn more about these commands. Type To <Shift>+<-> Decrease PTZ speed. <Shift>+<+> Increase PTZ speed. <99999><Shift>+<Insert> Go to preset <99999>. <99999><Ctrl>+<Insert> Set preset <99999>. <99999><Ctrl>+<Shift>+<Insert> Clear preset <99999>. <99999><Shift>+<Home> Run pattern <99999>. <99999><Ctrl>+<Home> Start or stop recording pattern <99999>. <99999><Ctrl>+<Shift>+<Home> Clear pattern <99999>. <99999><Shift>+<Page up> Set auxiliary <99999>. <99999><Ctrl>+<Shift>+<Page up> Clear auxiliary <99999>. <Shift>+<Delete> Open iris. <Ctrl>+<Delete> Close iris. <Shift>+<End> Focus near. <Ctrl>+<End> Focus far. <Shift>+<Page down> Menu - Activate / deactivate. <Shift>+<Enter> Menu - OK. <Shift>+<Up arrow> Menu - Up. <shift>+<down arrow> Menu - Down. <Shift>+<Left arrow> Menu - Left. <shift>+<right arrow> Menu - Right. Instant replay controls The following keystrokes allow you to control the Instant replay. <G> <H> Type Play / pause. Previous key frame. To 84 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

101 GENETEC KEYBOARD COMMANDS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Type To <J> <K> <L> <Shift>+<+> <Shift>+<-> <Shift>+</> <Shift>+<*> Next frame. Rewind. Fast forward. Play faster. Play slower. Expand timeline (zoom in). Compress timeline (zoom out). Macros The following keystrokes are related to macro executions. Type To <Ctrl>+<Fn> Launch hot macro (1 through 12) <Ctrl>+<M> Open the Execute a macro dialog. See Executing macros on page 86. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 85

102 USING MACROS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Using macros What is a macro? A macro is a sequence of commands that can be saved, recalled and executed quickly when needed. Macros can be used to create custom actions. For example, a bookmark could be added to a video archive every time someone swipes a security card to walk through a door (if the card reader is connected to Omnicast through a digital input pin), or a rotation of cameras could be presented at preset intervals in the Live Viewer application. You need the Execute macros privilege to execute macros from the Live Viewer. Executing macros To execute a macro: 1 Select Tools > Macro > Execute Macro... from the main menu or type <Ctrl>+<M> from the keyboard. The Execute a macro dialog appears: 2 Select the macro you wish to execute from the entity tree. You may select more than one macro. It is the same procedure if you want to execute Virtual Matrix plugins. 3 Select the Virtual Matrix that should execute the macro. Both macros and VM plugins must be executed by Virtual Matrices. If you do not specify a Virtual Matrix, the macro will be executed by the first Virtual Matrix found in the system. 4 Click OK. To learn more about writing macros, please read the Omnicast Administrator Guide. To learn more about plugins, please read the Omnicast Administrator Guide and the individual plugin guides; see About Omnicast plugin manuals on page xiv. 86 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

103 GENETEC USING MACROS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Using hot macros What are hot macros? Hot macros are macros that are mapped to the PC keyboard s function keys so they can be quickly executed from the Live Viewer by typing <Ctrl>+<Fn>, where <Fn> is the function key mapped to the macro. Configuring hot macros The macro to function key mapping is specific to each user. It is typically configured by the Omnicast administrator from the Config Tool. Users with the Change macro hot keys privilege can also change the mapping themselves. To do this: 1 Select Tools > Macro > Hot Macros... from the main menu. The Hot macros dialog appears. The current hot macro list is listed. The number preceding the macro name correspond to the number of the function key. You may execute the selected macro at any time by clicking on the Execute macro button. 2 Click on to switch to the Edit mode. The look of the dialog box changes to the following: COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 87

104 USING MACROS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE 3 Use the and buttons to change the content of the list. Both macros and VM plugins can be mapped to function keys. 4 Use the and buttons to change the order of the macros in the list. 5 Click on to exit the Edit mode. 88 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

105 GENETEC USING PLUGINS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Using plugins What is a plugin? A plugin is a software module that adds a specific feature or service to a larger system. The idea is that the new component simply plugs in to the existing system. Plugins are used in Omnicast to extend the capabilities of the Virtual Matrix, the Metadata Engine, and the Live Viewer. Plugin types In Omnicast, the plugins are grouped under three families, depending on the application they seek to augment: Icon Definition Live Viewer plugin or LV plugin. These are plugins designed to provide special abilities to the Live Viewer. LV plugins are represented in the Camera pane and can be displayed in a tile just like cameras. Metadata Engine plugin or ME plugin. These are plugins designed to be executed by the Metadata Engine. Their purpose is to gather additional information related to the video, called metadata. ME plugins are not directly visible in the Live Viewer, but sometimes, they create metadata that can be displayed as overlays over the video. You can control the display of these overlays through the tile contextual menu. See Selecting the metadata overlays on page 32. Virtual Matrix plugin or VM plugin. This type of plugin must be executed by the Virtual Matrix and can perform a wide array of functions. Some VM plugins can be executed just like a macro from the Live Viewer. Please read about Using macros on page 86. Note The Web version of the Live Viewer does not support client plugins. Remote Live Viewer plugin Introduction The Remote Live Viewer plugin is a LV plugin that allows you to control remote monitors from your Live Viewer workstation. A "monitor" in Omnicast is either an analog monitor or a PC monitor controlled via a Live Viewer application. Remote Live Viewer plugins may or may not be available on your Live Viewer depending on whether they were configured. Your administrator determines whether you can control all monitors on the Omnicast system, in which case you can switch between them in the plugin, or can only control a specific monitor. For configuration information on the Remote Live Viewer, refer to Config Tool > Plugins > Remote Live Viewer in the Omnicast Administrator Guide. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 89

106 USING PLUGINS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Using the Remote Live Viewer plugin You use the Remote Live Viewer plugin by dragging an instance of the plugin from the Camera pane onto a tile. There are no tile toolbars in the plugin representation of the remote Live Viewer. Limited functions are provided through a plugin toolbar. To use the Remote Live Viewer plugin, do the following: 1 Drag a Remote Live Viewer plugin from the Camera pane onto a tile. Depending on how the plugin is configured, it opens up in floating window, in a tile, or full screen. 2 If necessary, select the remote monitor to control from the Monitor drop-down list. Plugin toolbar Remote monitor the plugin controls If the Remote Live Viewer is configured to control only a specific monitor, the Monitor drop-down list is locked and displays the monitor the plugin controls. 3 Drag cameras or camera sequences onto the tiles of the Remote Live Viewer. The video is displayed in the Remote Live Viewer and in the corresponding tile of the monitor it controls. 4 Do one of the following: Change the pattern of the remote Live Viewer you are controlling by clicking the Pattern button in the plugin s toolbar and selecting a new one. Remove the content of a tile on the remote Live Viewer you are controlling by selecting a tile, then clicking the Remove button in the plugin s toolbar. Switch to Full Screen Video mode on both your workstation and the remote Live Viewer you are controlling by clicking the Full screen button in the plugin s toolbar. Force a reconnection of the remote Live Viewer by clicking the Full screen button. This is necessary when you change the privileges and permissions of the user connected to the remote Live Viewer. A reconnection is necessary to reload the new credentials of the connected user. 90 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

107 GENETEC USING PLUGINS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES All of the above changes are reflected both locally in the Remote Live Viewer plugin, and the remote Live Viewer the plugin is controlling. NOTE The above functions are disabled if the remote monitor is an analog monitor. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 91

108 VIEWER LAYOUTS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Viewer layouts Terminology Viewing pane The Viewing pane is the area in the Live Viewer's workspace reserved for viewing alarms and live videos. See illustration below. Selected tile Armed tiles Monitor ID Layout controls Layout selection tabs If multiple monitors are connected to the PC, the Live Viewer will create a viewing pane for each. See Using multiple screens on page 43. Monitor ID The monitor ID is the number displayed at the lower right corner of the viewing pane. It is assigned by the system and uniquely identifies each monitor in the system so that they can easily be referenced through keyboard commands. Please read Keyboard Commands on page 80 for more information. Viewing tile The Live Viewer can display up to 16 video streams simultaneously on a single monitor. Each video stream is displayed in its own window called a viewing tile. The number that appears at the top left corner of each tile is the tile ID. Combined with the monitor ID, they uniquely identify each viewing tile in the system. Please refer to Viewing tile on page 23 for a complete description. Tile pattern The viewing tiles are arranged like a mosaic and follow one of the preset arrangements called tile patterns. There are a total of 22 tile patterns you can choose from. Viewer layout The viewer layout is what defines the look and feel of the viewing pane. The viewer layout defines: (1) the tile pattern, (2) the entities displayed in each tile, and (3) the alarm state (armed or disarmed) of each tile. See also Tile display memory on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

109 GENETEC VIEWER LAYOUTS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES This definition can be saved as part of your user profile, so no matter which PC you use, the same layout definitions will always be available to you. Layout selection tabs If more than one viewer layout is available to you, they would appear as a series of tabs at the bottom of the viewing pane. Click on any of the tabs to select the corresponding layout. The tile pattern used by each layout is shown by an icon on the corresponding tab. Layout management Using predefined layouts Viewer layouts can be saved and shared among different users. Layout definitions are represented by the following icon in the camera tree. To apply an existing layout to your viewing pane, drag it from the camera tree and drop it to the viewing pane. A new tab will be added to the end of the list of existing layout tabs. Layout controls The layout controls are displayed at the bottom of the viewing pane. Enter/exit edit mode Edit mode commands Layout selection tabs The following table describes the available layout controls. Icon Description Change pattern. See Changing the tile pattern on page 94. Show only selected camera. Fill the viewing pane with the selected tile. Start/Stop guard tour. See Running the guard tour on page 94. Enter/Exit edit mode. Show or hide extra commands for editing layouts. Insert viewer layout. See Changing the layout configuration on page 94. Remove current viewer layout. This only removes the viewer layout from your profile. It does not delete the layout definition. Rename current viewer layout. If other people use this viewer layout, it will be renamed for them as well. Save current viewer layout. If it is a new layout, you will be prompted to specify the site under which to create the layout. If it is an existing layout, other people using this layout will also be affected by your changes the next time they logon. Save all viewer layouts. Save all the changes you made to the layouts. Reload current layout. Reload the saved definition of the currently selected layout. If you have made unsaved changes to the current layout and wish to go back to its original definition, click on this button. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 93

110 VIEWER LAYOUTS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Icon Description Move current viewer layout to the left. Move current layout one position to the left in the viewer layout list. Move current viewer layout to the right. Move current layout one position to the right in the viewer layout list. Changing the tile pattern You need the Change tile pattern privilege to execute this command. To change the tile pattern used in the current viewer layout, do the following. 1 Click on the Change pattern button found in the layout controls. The Change pattern dialog appears: 2 If none of the patterns are what you want, click on More... to show the rest of the patterns.a total of 22 different patterns will be displayed (not shown here). 3 Click on the desired pattern to switch to it. NOTE When switching from a pattern with a high number of tiles to a pattern with fewer number of tiles, entities displayed in the high numbered tiles that do not exist in the new pattern will no longer be shown in the viewing pane. However, the association of the displayed content to the tiles is not forgotten. When a pattern with a higher number of tiles is again selected, the entities that were previously hidden will reappear in their respective tiles. Running the guard tour When the guard tour is running, the Live Viewer automatically cycles through the viewer layouts at regular interval. It allows a single PC to display many more cameras than it would otherwise be possible, but not all at the same time. You need the Start/stop guard tour privilege in order to run the guard tour, and you need more than one layout in your viewing pane for this feature to work. The default dwell time on each layout at installation is 5 seconds. If you have Edit guard tour dwell time privilege, you can change this value from the Live Viewer s Options dialog. See General options on page 99. Changing the layout configuration If you have the Edit/save the layout configuration privilege, you can add, rename and remove the viewer layouts and change the position of the layouts in the list. 94 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

111 GENETEC VIEWER LAYOUTS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES To add a new layout, do the following. 1 Click on in the layout controls to show the Edit mode commands. 2 Click on to insert a layout. The following dialog appears: You have the choice to create a new layout or insert an existing one. 3 If you choose to create a new layout, you must specify the site under which it should be created. The newly created layout will immediately become available to other users in the system. 4 If you choose to insert an existing layout, the predefined layout will be added to your user profile.you can achieve the same result by dragging a layout from the camera tree to the viewing pane. 5 Click on Insert to finish. Display management Tile display memory The Live Viewer has a four-layer memory associated to each viewing tile. Each layer is reserved for the viewing of specific type(s) of entities. All layers are transparent when there is nothing displayed in them. When an entity is displayed in a given layer, that layer hides all layers below it. When the displayed entity is removed, whatever is in the layer below will become visible again. Only one entity can be displayed in a layer at any given time. NOTE The display memory of each tile is also saved as part of a Viewer layout definition. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 95

112 VIEWER LAYOUTS GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Layer 4 The top layer is reserved for alarm viewing. Both paused and active alarms belong to this layer. This means that whenever an alarm is activated, it will override everything else if the tile is armed. Alarms have the highest display priority. See Viewing alarms on page 49. Layer 3 The third layer is reserved for control entities such as maps and plugins. Cameras cannot be displayed in a tile showing a map or a plugin. See Viewing a map on page 36. Layer 2 The second layer is used to display cameras. Cameras can override a camera sequence at any time. See Viewing a camera on page 20. Layer 1 The bottom layer is reserved for the display of camera sequences. They have the lowest display priority. See Viewing a camera sequence on page 33. Double-click vs. Drag-and-drop When you double-click on an entity, you are asking the application to display the selected entity in the first free tile it finds in the current layout. A tile is free when there is nothing displayed in the layer the entity is supposed to go and there is nothing displayed in the layers above. Suppose you have nothing displayed in your current layout. If you double-click on a camera sequence in the camera tree, the selected camera sequence will be displayed in tile #1. Following that, if you double-click on a second camera sequence, it will be displayed on tile #2, because tile #1 is already taken. But if you double-click on a camera, the camera will be displayed in tile #1, because cameras are displayed in layer 2, and the layer 2 of tile #1 is still free. Similarly, if you double-click on a second camera, the second camera will be displayed in tile #2, but if you double-click on an active alarm in the alarm list, it will be displayed in tile #1. If there is no free tile for a given entity when you double-click it, it will take the place of the entity that has been displayed for the longest time. If all tiles are occupied by active alarms, then you will get the following message: There is no free tile. Please free an existing tile and try again. You can either free existing tiles or change the tile pattern so more tiles can be displayed. 96 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

113 GENETEC VIEWER LAYOUTS OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES When you drag-and-drop a video stream to a specific tile, you are making the decision to view it in that tile. In that case, the application will let you do what you want. If you drag a camera or a map on top of a camera sequence, the camera or the map will be displayed. But when you remove it, the camera sequence will be revealed because the application remembers what is displayed in the lower layer. If you drag a camera sequence over a camera or a map, the current entity will be removed and the camera sequence will be displayed. When you remove the camera sequence, the camera or the map will not be restored because they were stored in a higher layer. To let you see through a layer, the entity displayed in that layer has to be removed. NOTE You may not hide an active alarm by dragging something else over it. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 97

114 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Customizing the Live Viewer Options dialog box Description The Options dialog box allows you to customize most of the Live Viewer's behavior to suit your preferences. To access this dialog box, select Tools > Options from the main menu or type <Ctrl>+<O>. You must have the Change application options privilege before you can change any application settings. If you do not have this privilege, you can still use this dialog to view the current settings. The dialog contains the following tabs: Tab Description See General options on page 99. See Network options on page 101. See Audio options on page 103. See Alarm options on page 104. See Visual options on page 105. See User interaction options on page 107. See Peripheral options (Joystick) on page 109, and Peripheral options (Keyboard) on page 111. See Display options on page 112. See Local recording options on page 115. See Remote access options on page 117. See Date and time options on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

115 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES General options Description User login dialog RESTRICT ACCESS TO CONNECTION PARAMETERS Select this check box to prevent the users from changing the Gateway in the Connect dialog. The next time a user starts a client application on this PC, the Gateway drop-down list will turn into a read-only field. TIP If for some reason the connection parameters are invalidated because of a change in the system (e.g. the Gateway has been moved to a different PC) after you enabled this feature, users will no longer be able to connect to the system. To make the Gateway editable again, enter the username and password of an administrator and type <Ctrl>+<Shift>+<Enter>. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 99

116 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE USE CURRENT WINDOWS CREDENTIALS BY DEFAULT Enable this option to use Windows credentials for user logon. When this option is selected, the application will skip the Connect dialog and proceed immediately to logon with the current Windows credentials. The Active Directory must be enabled on the specified Omnicast Directory for this option to work. For more information, please refer to Active Directory in the Omnicast Administrator Guide. NOTE Do not use this option if any potential users of this workstation require supervised logons. Refer to User > Permissions > Supervised Logon in the Omnicast Administrator Guide. Guard tour DWELL TIME Enter the number of seconds you want the Live Viewer to dwell on each viewer layout when the guard tour is activated. See Running the guard tour on page 94. Instant Replay INITIAL TIMELINE DURATION Enter the duration of the video sequence to show in the timeline when the instant replay is requested for a given camera. See Instant replay on page 72. TIME TO REWIND BEFORE REPLAY Enter the number of seconds to rewind before starting the instant replay. SEEK WHEN THE END OF RECORDING IS REACHED This option lets the application seek automatically for new video recordings after the end of the recording is reached, up to a maximum of three times. The purpose of this option is to prevent the playback from stopping inadvertently in situations where the playback closely follows the live video. The playback could stop if it reaches the end of the recording before Omnicast has the time to write the new video to disk. Note that the playback would not automatically continue if the recording is purposely interrupted for a significant amount of time (anything over 5 seconds). 100 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

117 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Network options The Network tab in the Options dialog box can be accessed even when you are not logged on. This is useful if you have more than one network card on your computer. For example, if you accidentally get signed out because you are using the wrong network card, you can now access the Network options to change the network card used by this client application. Description Network card If your machine is equipped with more than one network card, you will be given the option to choose the network card to use for Omnicast. Connection type Select the connection type to apply to all software decoders used by this application. Choose between Best available, Unicast UDP, Unicast TCP and Multicast. Please read about Connection types in the Omnicast Administrator Guide. Default viewing stream Select the default video stream to use when showing live video in a tile, be it from a camera, a camera sequence or an alarm. The choices are: Live Recording Remote Low resolution High resolution Automatic COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 101

118 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE The above choices may or may not be different, depending on the capabilities of the video encoders used in your system and their configuration. The Live stream is the default selection at software installation. The Recording stream is the one used by the Archivers. The Remote stream is the recommended choice when the network bandwidth is limited, such as on a wireless or remote LAN. Select Automatic if you want the Live Viewer to choose automatically between the following three streams based on the size of the selected tile. 1 Low resolution 2 Live 3 High resolution It is assumed that the administrator has defined the three streams with increasing resolution for each camera. The Live Viewer will always choose the best video stream among the three whose resolution is equal or lower than the display area of the selected tile. The stream selection also changes dynamically when the user resizes the application window or changes the tile pattern. When Automatic is selected, the High resolution stream will always be used when a tile is maximized or when the digital zoom is in use. TIP Regardless of the default setting, you can always choose a different viewing stream for each tile using the tile contextual menu. See Selecting the viewing quality on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

119 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Audio options Description This tab is visible only if Audio is supported by your Directory license. Sound bites Specify the folder where the sound files used for alarms and actions are found. If you leave this field blank, no alert sound will be heard. Audio volume SHOW THE VOLUME CONTROLS IN THE TOOLBAR Clear this option if the volume control should be hidden from the application control panel. See Application control panel on page 5. TIP By withholding the Change application options privilege from a user, the administrator can prevent the user from ever changing the audio volume. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 103

120 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Alarm options Description On new alarms BRING THE LIVE VIEWER IN FRONT OF OTHER WINDOWS Select this option if you want the Live Viewer application to be brought to the foreground every time a new alarm notification is received or re-activated. STOP GUARD TOUR IF ALARM VIDEO IS DISPLAYED Select this option if you want the guard tour to stop when alarm video is displayed. See also Running the guard tour on page 94. DISPLAY AN OVERLAID WARNING IF THERE ARE NO ARMED TILES Select this option to show an overlaid warning message in the middle of the viewing pane when there are active alarms in the system but no armed tiles to show them. The warning message will stay on screen until the alarms are acknowledged or when a tile is armed. See Alarm warning message on page 47. PLAY A SOUND Select this option if you want the application to play a sound bite every time an alarm notification is received (or when a snoozing alarm is re-activated). If you do not wish to hear any sound when alarm notifications are received, leave this field blank. You can click on to hear the selected sound bite. For this option to work, the sound bites must be configured in the Audio tab. See Audio options on page 103. Snooze time Enter the duration of the alarm snooze in seconds. To learn more about Alarm Management, please read Alarm Management on page COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

121 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Visual options Description Information displayed in the viewing pane SHOW TILE IDS Select this option if you wish to show the ID of each tile in the upper left corner. Select Always if you want the tile IDs to be displayed at all times. Select Autohide if you want the tile ID to be displayed only when the mouse cursor moves over the tile. SHOW ENTITY CONTROLS Select this option if you want to show the entity control toolbar in each tile. Select Always if you want the toolbar to be displayed at all times. Select Auto-hide if you want the toolbar to be displayed only when the mouse cursor moves over the bottom area of the tile. SHOW LAYOUT CONTROLS Select this option if you want to show the layout controls at the bottom of the viewing pane. See Layout controls on page 93. Select Always if you want the controls to be displayed at all times. Select Auto-hide if you want the controls to be displayed only when the mouse cursor moves over the bottom area of the viewing pane. SHOW OVERLAID MONITOR ID Select this option to show the monitor ID as an overlay at the lower right corner of the viewing pane. This option is recommended only if the layout controls are never shown. Otherwise, the two will clash. Another effect of enabling this option is to briefly display the name of the layout at the bottom of the viewing pane every time the layout changes, when the guard tour is active. SHOW METADATA OVERLAYS Select this option if you want to show by default, all metadata associated to a camera whenever they are available. This option does not apply to camera sequences nor alarms. Note that the user can always choose to display or to hide any metadata overlay individually for a given camera from the tile contextual menu. See Selecting the metadata overlays on page 32. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 105

122 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE FULL PATH IN ENTITY NAMES Select this option if you wish to include the full path (hierarchy of site names) in the entity description of each viewing tile. If the entity is found under multiple sites, then the path is indicated as...\. Tile toolbar commands This section allows you to configure the various toolbars that appear in the viewing tile. Select To configure the commands found in The tile control toolbar. This is the toolbar that appears at the top of each tile. SeeTile controls on page 23 For each command appearing in the list, choose Never to hide the command from the toolbar or Always to show it. The camera control toolbar. See Camera controls on page 24. The PTZ control toolbar. See Using the PTZ toolbar on page 29. The camera sequence control toolbar. See Camera sequence controls on page 33. The alarm control toolbar. See Alarm controls on page 49. The map control toolbar. See Map controls on page 37. For each of the entity control toolbars, you have three options for each command: Never Never show the command in the corresponding toolbar. Always Always show the command in the corresponding toolbar. When you choose to show the Entity controls at all times, the command will be shown. Extended Only show the command in the extended section of the toolbar. The extended section is revealed only when the mouse cursor moves over the toolbar. 106 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

123 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES User interaction options Description System messages SHOW MESSAGES, WARNINGS OR ERRORS Clear this option to prevent the application from showing any warning or error message. This option should be cleared when the application is running in an unattended mode. When this option is cleared, the next two options will be disabled. You have to restart the application for this option to take effect. CLOSE AUTOMATICALLY MESSAGES, WARNINGS... Select this option if you want the notification messages to be moved automatically to the notification message log if they are not acknowledged by the user after a given period of time. See Missed notification log on page 6. PROMPT USER WHEN CPU USAGE IS ABOVE... When the CPU is near its maximum capacity, attempting a CPU intensive operation (such as viewing a camera) can sometimes freeze the machine. To prevent this from happening, you can ask the system to prompt you for a confirmation before attempting any CPU intensive operation when the percentage of CPU usage is above a preset level. Select this option to turn this feature on. When you attempt a CPU intensive operation when the CPU usage is above the indicated threshold, the following message will appear. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 107

124 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Click on Yes if you wish to ignore the warning, or click on No to cancel the operation. Select Never ask me that question again and click Yes to turn this feature off. On application exit SAVE CHANGES TO LAYOUT LIST Select the save option for changes made to the layout list. The layout list is the choice of viewer layouts that appear as a series of viewer selection tabs at the bottom of the viewing pane. See Viewer layouts on page 92. SAVE CHANGES TO LAYOUT PROPERTIES Select the save option for changes made to the viewer layouts themselves. The options you have are: Yes means to save without asking; Ask the user means to always ask you before saving; No means to never save. If you are only experimenting with different tile patterns, choose not to save or to prompt you before saving (default option). You can also save the layouts explicitly one by one. See Changing the layout configuration on page 94. Snapshots WRITE DATE, TIME AND CAMERA NAME ON SNAPSHOTS Select this option to have the date, time and camera name overlaid at the bottom of the snapshots. This option applies to both saved and printed snapshots. See example below. ALWAYS SAVE THE SNAPSHOTS IN THE SAME FOLDER Use this option to speed up the Save a snapshot command. See Camera controls on page 24. WARNING If the Always save... option is disabled, the Save a snapshot command will prompt you to enter the name, the location and the format (bitmap or JPEG) of the saved image file before taking the snapshot, causing you to miss the important scene you want to save. The name of the saved image file will follow the camera name - date_time.format" format, where ".format" is either.bmp or.jpg. 108 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

125 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Peripheral options (Joystick) Description Use the Joystick tab to configure the joystick connected to your PC. Active joystick If a joystick (or any game controller supporting at least one axis) is detected on your computer, its brand and model name will appear in the Active joystick drop-down list. The Import and Export buttons allow you to import a previously saved joystick configuration from disk or to save the current configuration to disk. Use the Clear button to erase the selected command mapping. Axis The top section is used to map the joystick axis commands to the desired PTZ commands of your choice. All axis supported by your joystick will be listed. To associate a PTZ command to a joystick axis, select the axis in the list and click on the Command field. The available commands will appear in a drop-down list. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 109

126 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE For each axis, you have the choice to invert the commands. For example, if you mapped the Tilt command to the Y axis, inverting the commands will cause the camera to move up when you pull the joystick towards you, and down when you push the joystick away from you. Buttons The bottom section is used to configure the joystick buttons to perform the Live Viewer commands of your choice. The number of buttons you can configure depends on the type of joystick you have. To associate a command to a joystick button, select the button in the list and click on the Down command or Up command field to see a list of commands you may choose from. If the selected command requires an argument, then enter it in the Argument field. You may associate two different commands to each button, one to the button down event and another to the button up event. The second command is optional. Use the Clear button to erase the selected command mapping. 110 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

127 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Peripheral options (Keyboard) Description Use the Keyboard tab to configure the CCTV keyboard attached to your PC. Keyboard protocol Select the make and model of your CCTV keyboard. For information about using the Axis T8310 Video Surveillance Control Board, or the Bosch Intuikey CCTV keyboard, see the Omnicast Video Unit Configuration Guide. Keyboard address Only certain models require the address to be set. Please refer to your keyboard manufacturer's installation guide. COM port This section allows you to configure the characteristics of the COM port (serial port) to which the CCTV keyboard is connected. Follow the specifications of the keyboard manufacturer. Automatic detection CONNECT TO KEYBOARD AUTOMATICALLY Select this option if you want the Live Viewer to automatically connect to the attached CCTV keyboard every time the application starts up. If this option is turned off, you will have to connect the CCTV keyboard manually every time you want to use it. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 111

128 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE Display options Description The display options are the same for all three client applications (Live Viewer, Archive Player and Config Tool) with the exception of the Anti-jitter buffer option. Changing any of the settings in one application will automatically change them for the other applications installed on the same machine. Video options You can configure separately the video options for Live viewing and Playback (see Instant replay on page 72). The different options are explained below. WAIT FOR VERTICAL BLANK Turning this option on reduces the tearing effect where movements are shown in the video. The tearing effect is shown as jagged edges or blurred video around moving objects. This effect is noticeable only when the video is displayed in high resolutions (2cif or 4cif). NOTE This option is only recommended for 2 GHz processors or faster, because it uses up more CPU. 112 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

129 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Let's look at a concrete example. The picture below shows a 2cif video displayed on a 2 GHz machine with the Wait for vertical blank option turned off. Notice how blurry the image is around the moving arms. Also notice the CPU gauge. Displaying this video on a 2 GHz machine hardly uses any CPU. Now let's look at the same scene with the Wait for vertical blank feature turned on. This time, the same moving arms look much sharper. Also notice that the application is using more CPU. DEINTERLACING FILTER Select this check box to help reduce the jagged effect around straight lines during movement. This effect affects only high resolution videos (2cif or 4cif format). DEBLOCKING FILTER Select this check box to help reduce the appearance of blocks in low resolution videos (qcif and cif). VIDEO MODE Omnicast supports two video display modes: RGB and YUV. The latter mode is the preferred mode because it offers a performance gain of 20% to 30% over the default RGB mode. However, it is not supported by all video adapters. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 113

130 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE The following is a list of video adapters that do support the YUV mode: Matrox G450 or G550 nvidia GeForce2 or better ATI Radeon 7000 or better TIP The surest way to know whether your video display adapter supports YUV or not is to test it. You must restart your application after changing the video mode. If the video is displayed correctly, then your video adapter supports the selected video mode. Sometimes, upgrading to the latest version of the device driver can fix some compatibility issues. ANTI-JITTER BUFFER Use this option to reduce any jerkiness that occurs when playing back or viewing live video. Specify the desired buffer time in milliseconds. Values range from zero (no buffering) to 500. Selecting PC displays The table under the heading Select the PC displays used for full screen mode: lists all logical displays configured under Windows for your PC. The Name indicates the name of each logical display. The Display mode indicates how many physical monitors are included in each display and whether the display span horizontally or vertically. If your PC is configured with more than one display, you can select the ones that the Live Viewer should use in full screen mode. See Full screen operation on page 40. Video wall ENABLE VIDEO WALL Select this option if you plan to use the Live Viewer as a video wall. Typically, a PC configured as a video wall is equipped with multiple display adapters and runs unattended. There are three differences between the video wall mode and the normal mode. They are: 1 The viewer layouts are not saved in the Directory, only locally. This means that those layouts are specifically defined for that PC. See Viewer layouts on page When the application starts, it will automatically switch to Full Screen mode if the video wall mode is activated. See Full screen mode on page While in Full Screen mode, the selected tiles are not highlighted in yellow. WARNING You must restart the Live Viewer every time you change the IP Video Wall option. Otherwise, the application will not function properly. 114 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

131 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Local recording options Description Use this tab to configure your local recording preferences on your PC. This tab is absent if Local recording is not supported by your license or if an Archiver or an Auxiliary Archiver is installed on the same machine. This is to prevent conflicting disk space requirements between the Live Viewer and the archiving service. To learn more on this feature, read Local recording on page 78. Record path Enter the root folder where you want the Live Viewer to save the video files. The video files (.g64) are grouped in subdirectories according to the monitor ID, the tile ID, and the date. Root directory Monitor ID Tile ID Date The names of the video files created for the local archives start with the prefix "Monitor_", followed by the monitor ID, followed by "_Tile_" and the tile ID, followed by the date and time of the first frame contained in the file. Archive files MAXIMUM LENGTH Set the maximum length for the video files. The length is the time span between the first video frame and the last video frame stored in the file. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 115

132 CUSTOMIZING THE LIVE VIEWER GENETEC 5 ADVANCED FEATURES OMNICAST 4.8 LIVE VIEWER USER GUIDE MAXIMUM SIZE Select this option to set a cap to the size of the video files. Disk minimum free space MINIMUM FREE SPACE Set the minimum free space the Live Viewer must leave on the selected drive. If the free space on disk falls below this value, archiving will stop. 116 COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED.

133 GENETEC CUSTOMIZING THE LIVE VIEWER OMNICAST 4.8 LIVE VIEWER USER GUIDE 5 ADVANCED FEATURES Remote access options Description Remote access is a functionality provided by Omnicast to allow other Live Viewer users on the system to use your PC monitors to view cameras as though they were regular analog monitors on the system. This feature is particularly useful when a single user needs to control multiple unattended Live Viewer workstations. Each monitor controlled by the Live Viewer application is assigned a unique monitor ID by the system (see Viewing pane on page 9). Using a CCTV keyboard, a joystick or the PC keyboard, you can display a camera in any tile of any Live Viewer controlled monitor, provided that you have the permission to do so. Please read Selecting cameras and tiles by IDs on page 81 to learn how to perform this operation from a PC keyboard. To permit other Live Viewer users to use the monitors connected to your PC, select their names in the list and click Apply. COPYRIGHT BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. 117