Security Center Release Notes 5.2 GA. Click here for the most recent version of this guide.

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1 Security Center Release Notes 5.2 GA Click here for the most recent version of this guide.

2 Copyright notice 2013 Genetec Inc. All rights reserved. Genetec Inc. distributes this document with software that includes an end-user license agreement and is furnished under license and may be used only in accordance with the terms of the license agreement. The contents of this document are protected under copyright law. The contents of this guide are furnished for informational use only and are subject to change without notice. Genetec Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this guide. This publication may not be copied, modified, or reproduced in any form or for any purpose, nor can any derivative works be created therefrom without Genetec Inc. s prior written consent. Genetec Inc. reserves the right to revise and improve its products as it sees fit. This document describes the state of a product at the time of document s last revision, and may not reflect the product at all times in the future. In no event shall Genetec Inc. be liable to any person or entity with respect to any loss or damage that is incidental to or consequential upon the instructions found in this document or the computer software and hardware products described herein. The use of this document is subject to the disclaimer of liability found in the end-user license agreement. "Genetec", "Omnicast", "Synergis", "Synergis Master Controller", "AutoVu", "Federation", "Stratocast", the Genetec stylized "G", and the Omnicast, Synergis, AutoVu and Stratocast logos are trademarks of Genetec Inc., either registered or pending registration in several jurisdictions. "Security Center", "Security Center Mobile", "Plan Manager", "Stratocast" and the Security Center logo are trademarks of Genetec Inc. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. All specifications are subject to change without notice. Document information Document title: Security Center Release Notes 5.2 GA Document number: EN V5.2.B(2) Document update date: March 28, 2013 You can send your comments, corrections, and suggestions about this guide to documentation@genetec.com. gtap.genetec.com Security Center Release Notes 5.2 GA ii

3 Contents Security Center 5.2 GA Release Notes What s new in Security Center 5.2 GA General enhancements Config Tool enhancements Security Desk enhancements Synergis access control enhancements Omnicast video surveillance enhancements Axis enhancements Panasonic enhancements AutoVu LPR enhancements Plugin enhancements New supported video units in Security Center 5.2 GA Resolved issues in Security Center 5.2 GA Known issues Limitations System requirements Supported video units Supported HID units Supported HID controller firmware Supported HID interface module firmware Supported HID EVO controller firmware Supported modules for Edge EVO controllers Supported SMC units Supported intrusion detection units Supported Bosch intrusion detection devices Supported Honeywell Galaxy intrusion detection devices Supported languages Upgrading from earlier versions of Security Center Upgrading from Synergis Migrating from Omnicast gtap.genetec.com Security Center Release Notes 5.2 GA iii

4 Migrating from AutoVu Security Center compatibility Omnicast compatibility Sharp model compatibility Security Center backward compatibility Security Center backward compatibility requirements Backward compatibility between Security Center roles Backward compatibility with Security Desk tasks About the documentation in this release Documents updated Documents added Documentation languages Where to find product documentation Technical support gtap.genetec.com Security Center Release Notes 5.2 GA iv

5 Security Center 5.2 GA Release Notes Security Center is the unified security platform that seamlessly blends Genetec's IP security and safety systems within a single innovative solution. The systems unified under Security Center include Genetec's Omnicast IP video surveillance system, Synergis IP access control system, and AutoVu IP license plate recognition (LPR) system. Security Center 5.2 GA is a general availability release that includes many new features and enhancements. This document describes the release in detail, and provides late-breaking or other information that supplements the Genetec Security Center documentation. gtap.genetec.com Security Center Release Notes 5.2 GA v

6 What s new in Security Center 5.2 GA What s new in Security Center 5.2 GA This section includes the following topics: "General enhancements" on page 1 "Config Tool enhancements" on page 2 "Security Desk enhancements" on page 3 "Synergis access control enhancements" on page 4 "Omnicast video surveillance enhancements" on page 5 "AutoVu LPR enhancements" on page 9 "Plugin enhancements" on page 12 "New supported video units in Security Center 5.2 GA" on page 12 General enhancements Remote Security Desk. You can remotely monitor and control other Security Desks that are part of your system, by settings up a virtual video wall, using the Remote task. For example, you can add Security Desks from multiple sites onto your virtual video wall, and control them using the Monitoring and Alarm monitoring tasks. If you have physical video wall set up on your site, you can control all the monitors on that wall from your local Security Desk. For more information, see Monitoring remote Security Desks in the Security Desk User Guide. Threat levels. If a critical event happens while you are monitoring your system (for example, a fire or shooting), you can change the state of the entire Security Center system, or specific areas, using threat levels. The effects of activating a threat level are configured in Config Tool. For more information see, Managing threat levels in the Security Center Administrator Guide, and Set threat levels in the Security Desk User Guide. Alarm monitoring enhancements. You can now configure alarms to trigger from a source condition (for example, door held open too long). When an alarm is triggered that has a source condition, you can investigate the alarm while source condition has not been cleared (door is still open). This lets other users on the system know that someone has seen the alarm, even though the source condition is still active. If you are an administrator, you can also force all active alarms to be acknowledged. For more information, see Managing alarms in the Security Center Administrator Guide, and Responding to alarms in the Security Desk User Guide. Home page enhancements. The Config Tool and Security Desk Home page has been updated to improve the user experience. Private and public tasks now have their own tabs, you can drag tasks into your favorites list, favorites are no longer duplicated in the recent gtap.genetec.com Security Center Release Notes 5.2 GA 1

7 What s new in Security Center 5.2 GA items list, tasks are grouped under their solution category (access control, video, LPR) using different colors, and much more. For a tour of the new and improved interface, see Config Tool interface tour in the Security Center Administrator Guide, and Security Desk interface tour in the Security Desk User Guide. Hardware inventory report. The Access control unit configuration report was renamed to the Hardware inventory report, where you can view the configuration of access control, video, intrusion detection, and LPR units in your system. Previously, you could only view the configuration of access control units. For more information about this task, see Hardware inventory in the Security Center Administrator Guide or Security Desk User Guide. Health monitoring and system messages. System messages, such as health issues, warnings, and messages, and health monitoring events are all shown in the Notifications dialog box. You can review those events and messages, as well as diagnose trouble entities. You open the Notifications dialog box from the notification tray. For more information, see Viewing system messages in the Security Center Administrator Guide or Security Desk User Guide. Notification tray enhancements. You can now show or hide all the icons in the notification tray from the Options dialog box. Tile plugin entity. The map entity was replaced by the tile plugin entity. The tile plugin entity represents either a web site or a custom.dll or.xaml file, that can be displayed in a Security Desk tile. For more information about the tile plugin entity, see Tile plugin in the Security Center Administrator Guide. SMA number can be copied. Your SMA number can be copied from the Config Tool or Security Desk About page, by highlighting the number, and right-clicking on it. Honeywell Galaxy control panel support. Honeywell Galaxy control panels are now supported in Security Center. For a list of supported devices, see "Supported Honeywell Galaxy intrusion detection devices" on page 38. Bosch intrusion panel support. Bosch GV2, GV3, and GV4 intrusion panels are now supported in Security Center. For a list of supported devices, see "Supported Bosch intrusion detection devices" on page 37. Config Tool enhancements Active Directory enhancements. Synchronization enhancements. The fields you can now import from an Active Directory are now the same as those of the Import tool. Cardholder picture synchronization is no longer limited to custom fields, and the synchronization of cardholder pictures can go both ways. This allows your HR department to use Security Center as the front end interface to manage employee information. gtap.genetec.com Security Center Release Notes 5.2 GA 2

8 What s new in Security Center 5.2 GA For more information, see Integrating with Windows Active Directory in the Security Center Administrator Guide. LDAP SSL support. You can now encrypt LDAP (Lightweight Directory Access Protocol) network traffic. LDAP is the protocol used for communication between the Active Directory role and the Active Directory. For more information about the Enable SSL option, see Active Directory - Properties in the Security Center Administrator Guide. Import tool enhancements. When you are importing credentials, you can now assign default badge templates for them. Also, when you are importing cardholder pictures that were taken in front of a chroma key screen, you can set the default transparency of their background. For more information about using the Import tool, see Import tool in the Security Center Administrator Guide. Move unit tool enhancements. In the Move unit tool, you can now select multiple units to move at the same time, and move units again after you have just moved them. Also, there is now a button to open the Move unit tool from the contextual commands toolbar of unit entities (video units, access control units, and so on). For more information about using the Move unit tool, see Move unit in the Security Center Administrator Guide. Logical view enhancements. You can now select multiple entities and drag them under a new area or door in the Logical view. You can now rename entities from the Logical view in Config Tool by selecting the entity, and pressing F2. Security Desk enhancements Monitoring task enhancements. The Monitoring task has been given a new look and feel. To see what the task looks like now, see About the Monitoring task in the Security Desk User Guide. Logical view enhancements. You can now select multiple entities and drag them into the canvas. You can now rename entities from the Logical view in Security Desk by selecting the entity, and pressing F2. You can now right-click an entity in the Logical view, and jump to their configuration page in Config Tool. This command is only available if you have the user privileges to modify those entities. Reloading saved tasks. If you are using a saved private or public task and you change the task layout, you can revert back to the layout used when the task was saved by right-clicking the task tab, and then clicking Reload. gtap.genetec.com Security Center Release Notes 5.2 GA 3

9 What s new in Security Center 5.2 GA Synergis access control enhancements Cardholder management enhancements. The Cardholder management task has been given a new look and feel. Also, you can now select multiple cardholders in the cardholder list, and activate or deactivate their status. To see the new task layout, see Cardholder management in the Security Desk User Guide. Visitor management enhancements. The Visitor management task has been given a new look and feel. Also, when you check-out a visitor, their information is saved in the database. This way, if the visitor returns you can simply re-activate the visitor instead of entering all their information in again. For more information about this task, see Visitor management in the Security Desk User Guide. Credential management task. The Credential enrollment task was renamed to the Credential management task, where you can enroll credentials, create and assign credentials, and respond to credential card printing requests. Previously, you could only enroll multiple credentials. For more information, see Credential management in the Security Desk User Guide. Requesting credential cards. If you do not have a printer on site or close by, you can request a credential card to be printed. Administrators can then accept or deny the request, and print the card. A report of all the printed cards can be created at a later time, using the Credential request history task. For information about requesting cards or responding to requests, see Request a credential card and Respond to a card request in the Security Desk User Guide. New task: Credential request history. In the Credential request history task, you can see which users requested, cancelled, and printed credentials. For more information about this task, see Credential request history in the Security Desk User Guide. Badge template enhancements. For cardholder pictures that were taken in front of a chroma key screen (usually green or blue), you can make the background of the picture transparent. This enables you to create badge templates with custom backgrounds and images on them. For more information about editing cardholder pictures, see Assign a cardholder picture in the Security Desk User Guide. For information about creating badge templates, see Designing badge templates in the Security Center Administrator Guide. External access control reader support. External access control reader devices (credential readers, scanners, and so on) are now supported in Security Center. You can enable the devices to use from the Options dialog box. Fore more information, see External device options in the Security Center Administrator Guide or Security Desk User Guide. Access control event types updated. gtap.genetec.com Security Center Release Notes 5.2 GA 4

10 What s new in Security Center 5.2 GA Access denied events now have additional reasons attached to them to explain why access was denied (for example, Access denied: Invalid PIN or Access denied: No access rule assigned). New event: Entry detected. Event is generated when a cardholder was granted access, and their entry was detected. New event: No entry detected. Event is generated when a cardholder was granted access, but no entry was detected. V1000 unit replacement tool. You can replace an HID VertX V1000 unit with an SMC unit, and copy the V1000 configuration settings to the new unit, using the V SMC tool. For more information, see Replacing HID VertX V1000 units with SMC units in the Security Center Administrator Guide. Synergis Master Controller support. Synergis Master Controller (SMC) is Genetec s access control unit that supports a variety of third party interface modules over IP, USB, and RS SMC is seamlessly integrated to Security Center, and is capable of making the access control decisions independently of the Access Manager. SMC and accessories can be housed inside an enclosure that make up the Synergis access control system. For more information about the SMC, see the Genetec web site: Pages/synergis-master-controller.aspx. Omnicast video surveillance enhancements Camera blocking. If something critical occurs in your system and some users should not be allowed to view that camera or segment of video, you can block them from having access to the video stream for a specific amount of time, or indefinitely. Blocking is based on user security levels, which are set in Config Tool. For more information, see Managing software security in the Security Center Administrator Guide, and Block/unblock cameras in the Security Desk User Guide. Analog decoder support. Analog decoders are now supported in Security Center, and are added as analog monitor entities. You can view live video on an analog monitor, by displaying supported cameras in the canvas. You can also receive alarms on the physical analog monitor if the analog monitor entity is configured as a recipient of the alarm, and view the status of analog monitor entities in the System status task. For more information about configuring analog monitors, see Configuring analog monitors in the Security Center Administrator Guide. For information about using analog monitors, see Viewing video in an analog monitor in the Security Desk User Guide. Exporting video enhancements. Portable Archive Player exported with video. When you export G64 video files in Security Desk, you now have the option to export the Portable Archive player with the video sequence. The exported files can be played using the Portable Archive Player, without having Security Desk installed. This is helpful if you need to give the exported video files to a third party that does not have Security Center software. gtap.genetec.com Security Center Release Notes 5.2 GA 5

11 What s new in Security Center 5.2 GA For more information about exporting video, see Exporting video in the Security Desk User Guide. Export icon in notification tray. When you are exporting video, you can now close the Export dialog box and perform other tasks in Security Desk. There is a new Export icon in the notification tray, that indicates video is being exported. You can double-click the icon to open the Export dialog box again. For more information, see Exporting video in the Security Desk User Guide. Keyboard camera switching. You can display cameras locally, or on a remote Security Desk workstation, using keyboard shortcuts. Using your keyboard, you select which monitor and canvas tile you want to display the camera in, and then select the camera. This is helpful for controlling monitors on a video wall, when there is no mouse available. This feature is similar to using a CCTV keyboard. For more information, see Displaying cameras using your keyboard in the Security Desk User Guide. Video trickling enhancements. If you have a larger system, you can now organize the cameras that are set to use trickling into groups. The camera groups are helpful to logically group your cameras. You can also specify how many cameras can trickle at the same time per camera group, which is helpful for systems that have a limited network. For more information about trickling, see Trickling in the Security Center Administrator Guide. PTZ enhancements. When a PTZ motor becomes idle, you can now configure the PTZ to move to a preset position, start a PTZ pattern, or remain idle until a user starts controlling it again. For more information about the Idle command option, see Idle command in the Security Center Administrator Guide. Synchronizing video. There is an advanced video synchronization option now available in Security Desk. When this option is enabled and you synchronize the video in the canvas, the date and time of the video streams are synchronized. However, if one of the video streams starts buffering, there will be a slight drift in the synchronization. When this option is disabled, if one of the video streams starts to buffer, all the streams pause until the other stream is ready. For more information, see Configuring advanced video settings in the Security Desk User Guide. Camera sequence synchronization. If you add additional camera sequences to the canvas, the camera rotation is synchronized. The sequences switch to the next camera, based on the dwell time of the first camera sequence that was displayed in the canvas. For more information about viewing camera sequences in Security Desk, see Viewing a camera sequence in the Security Desk User Guide. Joystick dead zone. You can now set a dead zone value for joysticks from the Options dialog box. The Joystick dead zone slider sets the threshold for registered movement in relation to the home position, or idle zone. For more information, see Peripheral options in the Security Desk User Guide. gtap.genetec.com Security Center Release Notes 5.2 GA 6

12 What s new in Security Center 5.2 GA High resolution whole using digital zoom. If the video stream for a camera is set to Automatic mode, when you use digital zoom on that camera in the canvas, the video stream switches to high resolution. Show/hide the timeline. When viewing video in the canvas in Security Desk, you can choose to always show the timeline, never show the timeline, or only show the timeline when you mouseover the tile. For more information, see Visual options in the Security Desk User Guide. Full screen video mode. There are three full screen modes in Security Desk: Full screen mode: Maximizes the Security Desk window to full screen. This mode previously existed. Full screen mode - Canvas only: When Security Desk is in full screen mode, you can choose to show only the canvas tiles. This mode previously existed. (NEW) Full screen video mode: Maximize one tile to full screen. In this mode, you can use your keyboard shortcuts to control the video stream. For more information, see Maximizing the canvas to full screen mode in the Security Desk User Guide. If Security Desk is controlling multiple monitors, you can select which ones change to full screen mode from the Options dialog box. See General options in the Security Desk User Guide. Camera-specific commands in tile menu. Additional camera-specific commands, such as play audio clip, turn on white light, auto focus, and so on, are available from the tile menu. These contextual camera command are currently supported on some Axis, Panasonic, and Bosch cameras. ImmerVision Panomorphic lens support. Security Center now supports viewing images captured with an ImmerVision Panamorphic lens. The image can be dewarped in Security Desk. For more information, see the Security Center Video Unit Configuration Guide. Axis enhancements Axis T8310 Video Surveillance Control Board system. The Axis T8310 Video Surveillance Control Board system is now supported in Security Center. The system consists of three units that can be installed together, or as separate peripherals in Security Desk: Axis T8311 (a joystick) Axis T8312 (a keyboard) Axis T8313 (a jog dial) For more information about configuring the Axis T8310 Control Board, see the Security Center Video Unit Configuration Guide. Video Motion Detection 2.1. Security Center now supports receiving Motion on and Motion off events from the Axis Video Motion Detection (VMD) 2.1 application on Axis cameras with firmware 5.40 or higher. The Video Motion Detection 2.1 application needs to be installed on the Axis unit, and motion detection zones must be configured on the unit s gtap.genetec.com Security Center Release Notes 5.2 GA 7

13 What s new in Security Center 5.2 GA Web page before adding the unit to Security Center. For more information, see the Axis Video Motion Detection 2.1 User s Guide. Axis remote focus and zoom. Security Center now supports Axis remote focus and zoom. This feature is available for certain Axis models with fixed lenses, and allows the operator to make focus and zoom adjustments remotely from a computer rather than having to physically adjust the camera on-site. Remote focus and zoom is automatically detected by Security Center, and available as a series of commands in Security Desk when you rightclick in the camera s viewing tile. The following commands are available: Perform auto focus Zoom in (fine) Zoom in Zoom out (fine) Zoom out For more information about the Axis remote focus and zoom feature and models that support it, see your Axis documentation. YP 3040 support. Security Center now supports the Axis YP3040 Pan-Tilt Motor. A new option called YP3040 Connected is now available in the Hardware tab of Axis units that support this feature. Enable Link-Local Address option. You can now use the Enable Link-Local Address option in the Hardware tab to enable/disable the ZeroConf protocol for Axis units. ZeroConf is a discovery protocol that uses up resources on the camera; it can be disabled for optimal unit performance. Maximum bit rate support for VAPIX Version 3 units. A Maximum bit rate slider is now available in the Config Tool Video tab for all Axis units with firmware 5.0 or later. Panasonic enhancements Variable Image Quality on Specified area (VIQS). Security Center now supports Panasonic VIQS which decreases bandwidth use by streaming specified sections of the camera view at a different image quality. For more information about configuring this option in Security Center, see the Security Center Video Unit Configuration Guide. Mega Super Dynamic imaging technology. Security Center now supports Panasonic Mega Super Dynamic and Face detection imaging technology. These features are available and can be enabled from the unit Properties tab in Config Tool. For more information about Mega Super Dynamic imaging technology and the Panasonic units that support it, see your Panasonic documentation. WV-CU950 Ethernet keyboard support. You can now use the Panasonic WV-CU950 Ethernet keyboard with Security Center. Some additional configuration is required for use with Security Center. For more information, see the Security Center Video Unit Configuration Guide. gtap.genetec.com Security Center Release Notes 5.2 GA 8

14 What s new in Security Center 5.2 GA Auto Tracking. Security Center now supports Panasonic Auto Tracking for PTZ units that support it. For more information about Auto Tracking, see your Panasonic documentation. For information on how to configure this option for use with Security Center, see the Security Center Video Unit Configuration Guide. Unit motion detection. Security Center now supports unit motion detection in H.264, MPEG-4, and MJPEG for Panasonic units. The following features are supported: Motion on and Motion off events Full screen motion zones Up to four rectangular motion zones (for fixed cameras only) Sensitivity Motion on threshold Edge recording and trickling. Security Center now supports edge recording and trickling for WV-SW155 cameras that have the latest firmware installed. AutoVu LPR enhancements Sharp Plate Reader Server decoupled. For ease of deployment, the Sharp Plate Reader Server has been decoupled from Security Center, and is renamed to Plate Reader. Plate Reader is now at versions 9.0 and 10.0, and can connect to Security Center and Patroller versions 4.0, 5.0, 5.1, and 5.2. Plate Reader 9.0. Use for Sharp units with 512 MB or RAM (Sharp 1.5 models and some Sharp 2.0 models). Plate Reader Use for all other Sharp models. You can use newer Sharp units with any previous version of Security Center or Patroller by simply selecting the Security Center version in the Sharp Portal. For more information, see the AutoVu Handbook. Improved LPR-based access control. The following new features improve AutoVu as an access control solution, where Sharps are installed at site entry points to grant or deny access: Assign hotlists to specific Sharps. Hotlists are no longer tied to their parent LPR Managers. You can now associate hotlists to specific Sharp units. This allows you to configure an access control scenario using multiple Sharps, each being responsible for different entry points. Hotlist No match events. You can now use hotlists as whitelists to store users that should be granted certain privileges. If a user is not on the list, and you want Security Center to trigger an action, you can use the no match event. This allows the hotlist to behave like a permit list in parking enforcement. By assigning hotlists to specific Sharps, and then configuring event-to-actions based on both match and no match events, you can deploy access control solutions that fit almost any real-world scenario. For more information, contact your Genetec representative. gtap.genetec.com Security Center Release Notes 5.2 GA 9

15 What s new in Security Center 5.2 GA View which Sharp unit generated a hit. You can view hotlist hits ( License plate matched event) by monitoring the Sharp unit rather than the hotlist. If you have more than one fixed Sharp unit on your system, you can now see which one generated a hit. This makes it easier to configure event-to-actions that trigger when a specific Sharp unit generates a hit. For more information, see the AutoVu Handbook. Assign hotlists and permit lists to specific Patroller entities. You can now assign a hotlist or permit list to individual Patrollers on your system. Previously, hotlists and permit lists were tied to their parent LPR Manager roles. For example, you have a Security Center system with multiple LPR Manager roles, and you have one particular Patroller vehicle responsible for a specific hotlist. By assigning the hotlist to the Patroller entity rather than to one of the LPR Managers, you can later easily move the Patroller entity to any LPR Manager on your system and the hotlist will follow. You won't need to re-create the same hotlist on the new LPR Manager. For more information, see the AutoVu Handbook. Patroller MLPI: Hotlist support. Patroller MLPI now supports using hotlists to raise hits when reading license plates that are on lists of wanted vehicles. All standard hotlist features are supported, such as periodic transfer, covert and wildcard hotlists, New wanted management, SimpleMatcher, and so on. For more information, see the AutoVu Handbook. Patroller alerts you if MLPI row capacity is exceeded. You can now specify a Space count value to indicate how many spaces are available in a row. This value is set in the Parking facility rule, and Patroller will trigger an alarm (sound or warning message) if the reads collected during your sweep of a row exceed the number of spaces specified in the Space count for that row. This reminds the Patroller operator to select a new row before continuing. For more information, see the AutoVu Handbook. Delete, or edit MLPI plate reads in Patroller. In Patroller, you can now delete or edit reads that have been collected during your sweep, allowing you to filter out misreads before creating your inventory. In order to do this, the Enable read deletion and Enable read modification options must be enabled in Patroller Config Tool. For more information, see the Patroller MLPI User Guide. Create a partial MLPI inventory in Security Desk. You can now choose to create a partial inventory of a parking facility in Security Desk. A partial inventory is used to do a spot check of the inventory at a specific time, and is not reconciled with the previous inventory. This feature is useful when the Patroller is unable to perform a complete sweep of a parking facility. For example, if there is a heavy snowfall and the operator can only sweep half the parking lot because the other half has not been plowed, the operator can create a partial inventory, skip reconciliation, and still record the reads. Previously, the reads would be reconciled, and cars parked in the skipped section of the lot were considered as having left. For more information, see Inventory management in the Security Desk User Guide. Matched plate display. The Hotlist Hits panel in Patroller now displays whether the captured plate is an exact or approximate match to the plate on the hotlist that generated the hit. This allows you to verify exact matching against the hotlist. For example, the matched plate may contain OCR equivalent characters, or a different number of characters than the actual LPR image. For more information, see the Patroller User Guides. gtap.genetec.com Security Center Release Notes 5.2 GA 10

16 What s new in Security Center 5.2 GA Improved LPR tiles in Security Desk. The LPR tiles in Security Desk have been redesigned to display more information at a glance, with additional information on a single click. You can see the Context image of the vehicle, LPR image, Patroller or Sharp unit, Plate read, and Event timestamp, directly in the tile. Additional information such as the action taken (accepted or rejected hit), Accept or Reject reason, or the Plate state is displayed in the information pop-up window with a single click. For more information, see Monitoring LPR events in the Security Desk User Guide. View plate read metadata in Security Desk. You can view and query for the plate read metadata fields Relative Motion and Vehicle Type in Security Desk reports. This feature works for Patrollers and Fixed Sharp cameras. Relative Motion tells you whether the vehicle is approaching the Sharp or moving away, and Vehicle Type detects what type of vehicle the plate belongs to (private, military, and so on). Vehicle Type is currently supported for Saudi Arabia contexts only. For more information, see the AutoVu Handbook. SharpX available with 590nm and 740nm illumination. The SharpX is now available with 590nm and 740nm illumination in XGA and VGA for 12 mm and 16 mm lenses. Improved notification for hotlist hits. Security Center now sends out a more detailed when a hotlist hit occurs, and you can quickly add or remove information from the directly from Security Center Config Tool. You also have more options for customizing the . For example, you can send the as HTML or plain text, add your own text in the subject line or message body, add formatting (bold, italics, different fonts, color, and so on), restore the default message at any time, and more. For more information, see the AutoVu Handbook. Create mandatory hotlist and permit list attributes. When adding a new attribute to a hotlist or permit list, you can make the attribute mandatory. This means that you cannot leave that attribute s column blank when you add a new entry to the list using the Hotlist and permit editor. For example, if you add the attribute Color to a hotlist and make it mandatory, the Hotlist and permit editor won t let you add a new plate to the hotlist without entering text in its color field. For more information, see the AutoVu Handbook. Associate user custom fields with reads and hits. You can add user custom fields to LPR annotation fields in order to associate a user s metadata with individual reads and hits. This allows you to query and filter for the user custom fields in Security Desk Reads and Hits reports. For example, if your users are police officers, you can add their ID numbers as a custom field called Badge in their user profile. Then, you add the custom field Badge as an annotation field for reads and hits. By doing this, every read and hit will have the officer s badge number attached to it. For more information, see the AutoVu Handbook. Sharp enhancements. The new Sharp firmware features the following enhancements: DHCP automatic renewal. Resolves IP address conflicts for daisy-chained LPR Processing Units. Automatic log file transfer. Sharp log files are automatically transferred to a USB key when you connect the key to the LPR Processing Unit. Better health monitoring. Health monitoring available from the Sharp Portal. gtap.genetec.com Security Center Release Notes 5.2 GA 11

17 What s new in Security Center 5.2 GA AutoVu Simplehost supports New wanted management. The AutoVu Simplehost application supports New wanted hotlist entries, allowing you to search for plates that are not on any of the loaded hotlists. Plate filtering. Security Center verifies permit lists for non-alphanumeric characters, and filters them out before sending the list to Patroller. You can choose to remove the entire plate and related information from the list, or to only remove the invalid characters from the plate text string (for example, the plate ABC!#3 would be sent to Patroller as ABC3). For more information, see the AutoVu Handbook. Permit lists support delta transfer. Security Center now detects and sends only the changes in a permit list to Patroller, rather than resending the entire permit list. This saves bandwidth for all permit enforcement users, and also allows you to use new features such as Pay-by-plate, which requires a frequent periodic transfer of permit data. Previously, this feature was only supported for hotlists. For more information, see the AutoVu Handbook. New and enhanced contexts. License plate recognition is now available, or has been improved, for the following license plates: Bahrain Columbia Pennsylvania multi-state Plugin enhancements Micropoint plugin. Security Center now supports the Micropoint plugin, which integrates Southwest Microwave s Intrepid Micropoint Cable or Micropoint ll perimeter fence detection systems in Security Center. The Micropoint plugin allows you to do the following: Create visual zones to represent a protected fence line. Associate cameras to virtual zones for monitoring. Monitor, arm, and disarm virtual zones. Investigate zone-related activities. Panasonic DVR plugin. Security Center now supports the Panasonic DVR plugin, which integrates Panasonic DVRs in Security Center. The Panasonic DVR plugin allows you to do the following: View and control live and playback video of cameras controlled by the DVR. Control PTZ motors of cameras controlled by the DVR. Export video and search for video archives from cameras controlled by the DVR. Monitor the health status of the DVR. New supported video units in Security Center 5.2 GA For a list of supported video units in Security Center 5.2 GA, see the GTAP Supported Devices page, at You ll need a username and password to log on to GTAP. gtap.genetec.com Security Center Release Notes 5.2 GA 12

18 Resolved issues in Security Center 5.2 GA Resolved issues in Security Center 5.2 GA The following software issues were resolved in Security Center 5.2 GA. Generic issues are categorized by solution. Unit specific issues are categorized by manufacturer and/or model. NOTE SD stands for Security Desk, and CT stands for Config Tool. Solution/Unit Issue Description All CT: Deleting a unit does not remove the references to its devices in the configuration of other entities, such as zones. All CT: Deleting a role's database whose status is Not connected, may cause the role to go offline. To bring the role back online, you'll need to click Deactivate role and then Activate role. All SD/CT: Under Windows XP, the drop-down menu sometimes appears behind the window it belongs to. All SD/CT: Custom filter applied using the Search dialog box does not always display properly. All Information about query results greater than 500 appears as an error message ( error occurred while processing or Query failure ), leading the user to think an error occurred. This message should be displayed as an information message, not as an error message, since Security Center is letting the user know that the report is not displaying images in order to prevent timeout errors. All When upgrading a secondary Archiver server, the Archiver role does not automatically fail back to the primary Archiver server, resulting in the loss of video recordings during the upgrade period. All Zone: Config Tool does not prevent an input used for zone arming/disarming from being used as zone input, making it impossible for the zone to be armed on input change. All Server Admin: Illegal characters entered by mistake in the "Security Center Directory" field of an expansion server prevent the Genetec Server service from restarting. All Health monitoring: No way to filter the Health history report based on a particular Directory (as Source entity). All IPv6: After enabling IPv6 on your system, all network cards on the servers discovered prior to switching to IPv6 retain their names showing an IPv4 address, which could be misleading. All IPv6: Unable to connect to Server Admin with Config Tool (Network view > server entity) when IPv6 is enabled. All Time zone: The option to Display time based on each device s time zone is ignored by the Archives and Health history reports. This may cause you to miss certain expected events if your workstation and the devices being investigated are not in the same time zone. gtap.genetec.com Security Center Release Notes 5.2 GA 13

19 Resolved issues in Security Center 5.2 GA Solution/Unit Issue Description All SD/CT: report does not display the settings you configured in the Date and time options tab, instead it displays the date and time settings of the Genetec main server. All When a Directory database failover occurs, the Media Router role tries to connect to the primary server continuously, instead of reconnecting to the secondary server. All The Portable Archive Player cannot play back encrypted video. All Server Admin: Invalid database names are not detected at creation time, leading to an invalid database to be created, which cannot be deleted from Sever Admin. All CT: License usage count is not updated when units are added or removed from the system. All CT: Language tool does not work properly for Simplified Chinese. All SD: The Health statistics report cannot be generated unless a Time range has been specified using the Event timestamp filter. All SD: If the Listen button is activated while performing a monitoring task, and you switch to another task and then back to that monitoring task, the Listen button is still enabled but the audio stops working. All Supervised logoff does not work when the connection port is something other than All When you configure a scheduled task using the Send task action, the Save button is hidden. All In the Incidents task, you cannot type double characters in Japanese. All If your main Directory server fails and then reconnects, the database is restored, but backup operations are no longer available. All If you change the layout of a public task but do not have the Modify public tasks user privilege, you are still able to save your workspace, but your changes are not saved. All Custom events cannot be used to create event-to-actions in Security Center 5.2. All If there are two or more active alarms in the Alarm monitoring task, you might receive a Waiting for signal error in a tile when viewing the alarm video. All After upgrading your main server from 5.1 to 5.2, you cannot logon to Security Desk with version 5.1 if you have any analog monitors in the system. All If your Directory role is set up for load balancing and you log in and get redirected to one of the failover Directory servers, you cannot arm/disarm zones. All You must be an administrator to run the Copy configuration tool, even if you have the user privileges modify that entity. All It is hard to specify a type of entity when creating an Entity custom field type, because the entities are in a flat list. Access Cardholder Management: Cropping feature does not crop the area defined by the user. gtap.genetec.com Security Center Release Notes 5.2 GA 14

20 Resolved issues in Security Center 5.2 GA Solution/Unit Issue Description Access CT: Not all required fields for Honeywell intrusion detection units are validated by the entity creation wizard. Access Global Cardholder Management: The first scheduled synchronization fails. Access CT: While creating a new cardholder with the wizard, once the cardholder entity name is initialized, going back to change the first or last name does not automatically update the entity name. LPR AutoVu LPR: Sharp units under Patrollers always appear as online in SD and CT, regardless of their real status, as long as the Patroller is connected to the LPR Manager external system. LPR If you have more than one LPR Manager role in your Directory when you create a new hotlist or permit list, they are assigned to all LPR Managers by default. LPR Fixed Sharp units do not support LPR Manager role failover. LPR If you configure more than one failover server in the LPR Manager role Resources tab, you may experience problems during failover if there are fixed Sharp units connected to the LPR Manager role. LPR SD: If you delete a duplicate license plate number in the Hotlist and permit editor task in Security Desk, the original plate number is also deleted. Plugins POS plugin: The POS dashboard results do not match the POS receipt amounts. Video When a server is configured as a proxy (with a public address) on a network, all stream requests are redirected through it, even when the request is issued from inside the network. Video SD: Viewing multiple video streams federated from Omnicast 4.x in synchronized playback mode does not always work. Video SD: When you move playback to the beginning of a sequence, audio may stop. To turn audio back on, click Listen twice. Video Auxiliary Archiver: when you deactivate and activate the role, a warning appears briefly on screen. This is a false-positive warning notification. Video SD: The playback timeline might not display correctly when switching between valid and invalid video sources. Video CT: PTZ calibration for the direct XYZ positioning feature is very difficult because the specific field of view parameters are not supplied by default for the specific camera model. Video Video feed may flicker when changing the resolution. Video Move unit: When moving an edge recording camera from one Archiver to another, the trickling parameters are not deleted from the first Archiver. Video IPv6: After an Archiver failover or failback on a full IPv6 network, the video stream connections are not restored. gtap.genetec.com Security Center Release Notes 5.2 GA 15

21 Resolved issues in Security Center 5.2 GA Solution/Unit Issue Description Video Media Router: When IPv6 is enabled, all IPv4 video streams are ignored. Media Router does not support dual stack. When you decide to enable IPv6 on one server in your system, you must enable it on all servers in your system. A Security Center system using IPv6 cannot receive the video from a federated system using IPv4. Video Migration tool: Steps that do not apply to certain scenarios are left empty by the Wizard instead of being skipped, such as the "Omnicast information" step when there is no Directory to migrate, which could be confusing to the user. Video SD: Audio volume cannot be changed on Security Desk when it comes from federated Omnicast cameras and decoded using out of process media components. Video CT: Changing the key frame interval on a H.264 camera from number of seconds per key frame to number of images per key frame may cause the video streaming to stop. Video CT: The key frame interval is not converted properly from number of images per key frame to number of seconds per key frame if the end result is less than a second. Video Some video stream statistics information overlayed on the video tile (CTRL+SHIFT+A) is not updated during playback. The Key frame interval is not updated at playback speed higher than 4x or -4x. The RTP packets lost/received are not updated during playback. The Network transport is not updated during playback. Video Motion detection: On high resolution cameras, Config Tool does not display as many motion blocks as the Archiver is capable of detecting. Video Export: Folders are not created automatically if they do not exist. Video CPU usage is not shown correctly in the notification tray when Security Desk is overloaded (16 camera streams). Video Export: The Export video from all tiles command (CTRL+SHIFT+E) only exports the tiles showing playback video. Video SD: When the timeline is displayed in a tile, it may take up to 5 seconds for the information to be refreshed. Video Auxiliary Archiver: Switching the order of the archive storage disks does not take effect until the role is restarted. Video SD: The Listen button in the camera widget remains enabled when the playback speed is higher than 4x or -4x, even though the audio is automatically disabled. Video Migration tool: The Maximum bit rate is not migrated correctly. Video Trickling: Video Trickling does not work correctly on Windows XP. Video You cannot play G64 video files in the Video file player task if the filename contains special characters (#, +, and so on). Video Auxiliary Archiver: Omnicast federated entities cannot be added to an Auxiliary Archiver even though they appear in the Select entities window. gtap.genetec.com Security Center Release Notes 5.2 GA 16