HPE 3PAR Service Console and StoreServ Management Console 3.1 Quick Setup Guide

Transcription

1 HPE 3PAR Service Console and StoreServ Management Console 3.1 Quick Setup Guide HPE 3PAR OS HPE 3PAR Service Processor 5.x Abstract This Quick Setup Guide presents an introduction to the HPE 3PAR Service Console and the HPE 3PAR StoreServ Management Console. Part Number: QL Published: June 2018

2 Copyright 2017, 2018 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments Google is a trademark of Google Inc. Linux is a trademark of Linus Torvalds in the U.S. and other countries. Microsoft, Windows, and Hyper-V are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mozilla and Firefox are trademarks of Mozilla Incorporated. Red Hat is a trademark of Red Hat, Inc. in the United States and other countries. UNIX is a registered trademark of The Open Group. VMware, VMware ESX, VMware ESXi, VMware vcenter, and VMware vsphere are U.S. registered trademarks of VMware, Inc. Revision history Part Number Publication date Edition Summary of changes QL June Support for the HPE ProLiant DL360 Gen10 Service Processor QR January Update figure for overview of SP and SSMC setup Update title to include and 5.x

3 Contents Introduction to the Service and Management Consoles...5 Introduction to the Service Processor...7 Supported platforms and browsers... 8 Default User Accounts... 9 Default SP User Accounts...9 Default CLI User Accounts... 9 Preinstallation worksheet Setting up the Service Processor Setting up the physical Service Processor Assigning an IP address to the physical HPE 3PAR Service Processor with a functional network using the Guided Setup SP5.x Assigning an IP address to the physical HPE 3PAR Service Processor without a network using the Guided Setup SP5.x Deploying a virtual Service Processor...16 Deploying the virtual HPE 3PAR Service Processor on a host with VMware ESXi Setting up the Virtual SP using DHCP Deploying the virtual HPE 3PAR Service Processor on a host with Hyper-V Connect to the Service Processor...18 Set up the Service Processor...19 Add 3PAR StoreServ Storage system to the SC Install SSMC...20 Prerequisites...20 Supported host platforms...21 Installing SSMC in a Windows environment...22 Using the silent install option with Windows Installing SSMC in a Linux environment...23 Using the silent install option in Linux...23 Add 3PAR StoreServ Storage system to SSMC...23 Create a host...24 Create a virtual volume...24 Export virtual volume to a host Logging in to HPE 3PAR Service Console Logging in to HPE 3PAR SSMC...27 Contents 3

4 Host and virtual volume concepts Host concepts...28 Virtual volume concepts Support and other resources Accessing Hewlett Packard Enterprise Support...29 Accessing updates Websites...30 Customer self repair Remote support...30 Documentation feedback...31 Firewall and proxy server configuration Browser warning when connecting to the HPE 3PAR Service Processor The Text-based User Interface...38 TUI navigation Text-based User Interface (TUI) tasks...38 Main menu options Configuring the network...40 Shutting down/starting SP services Rebooting the Service Processor Shutting down the Service Processor...40 Accessing Secure Password Management Disabling Remote Support on initial SP setup...41 Enabling/Disabling firewall permissive mode...42 Starting an interactive CLI session and Maintenance Mode...42 Configuring date and time...43 Adding the data scrubbing feature to the Service Console...43 Accessing experimental and advanced features Managing vcenter certificates in the SP truststore...44 Disabling getting past events from StoreServ...45 Disabling SRHIRES data collection...45 Terminology Contents

5 Introduction to the Service and Management Consoles The HPE 3PAR Service Console (SC) is an appliance which collects data from an attached 3PAR StoreServ Storage system in predefined intervals as well as an on-demand basis and sends the data to the HPE 3PAR Secure Service Architecture (SSA) infrastructure, if configured. The SP is the platform on which the SC runs. It sends support data back to Hewlett Packard Enterprise and provides a way for Hewlett Packard Enterprise Technical Support Engineers to remotely log in to resolve problems. The SC is the GUI for the SP and it replaces SPOCC. It provides a streamlined, more usable interface with a layout that closely resembles the HPE 3PAR StoreServ Management Console (SSMC). 3PAR StoreServ Management Console software provides contemporary browser-based interfaces for monitoring 3PAR StoreServ Storage systems. SSMC is a standalone product that installs as a single package. It consists of two consoles: the Administrator console and the Main console. The Administrator console allows you to add, edit, and remove StoreServ systems. The Main console provides the features you can use to manage the StoreServ systems you have added. For the SP 5.0 release, SSMC must be installed on a separate system, and only one 3PAR StoreServ Storage system can be attached to a single SP. Figure 1: Overview of Service Processor and SSMC setup on page 5 displays an overview of the SP setup process, and Figure 2: Storage virtualization overview on page 6 displays an overview of how virtual storage is used. Deploy VSP (if not using physical sp) Setup SP Add StoreServ system to SP and SSSC instance Install SSMC Initialize if needed and add StoreServ system to the SP Service Console Create Host Create Virtual Volume Export Virtual Volume Figure 1: Overview of Service Processor and SSMC setup Introduction to the Service and Management Consoles 5

6 Figure 2: Storage virtualization overview More information Host and virtual volume concepts on page 28 Setting up the Service Processor on page 13 6 Introduction to the Service and Management Consoles

7 Introduction to the Service Processor Each HPE 3PAR StoreServ Storage system requires a Service Processor (SP). The SP can be either physical or virtual. The SP is designed to provide remote monitoring, error detection and reporting, and supports diagnostic and maintenance activities involving the storage system. The SP only sends support data to HPE 3PAR Remote Support. The virtual SP is deployed as a virtual machine (VM). The virtual SP software is provided in an Open Virtual Format (OVF) for VMware vsphere hypervisor and self-extractable virtual hard disk (VHD) package for Hyper-V. The virtual SP runs on a customer-owned and customer-provided server, and communicates with the storage system over its Ethernet connection. Introduction to the Service Processor 7

8 Supported platforms and browsers Physical SPs HPE ProLiant DL360 Gen10 HPE ProLiant DL120 Gen9 HPE ProLiant DL360e Gen8 HPE ProLiant DL320e Gen8 Virtual SPs VMware ESXi 5.5/6.0/6.5 Microsoft Hyper-V 2012/2012 R2/2016 Browsers Microsoft Internet Explorer Microsoft Windows Edge Mozilla Firefox Google Chrome To access the most current browser version information, go to the Single Point of Connectivity Knowledge for Hewlett Packard Enterprise Storage Products at 8 Supported platforms and browsers

9 Default User Accounts This section describes the default user accounts that are created during Service Processor and StoreServ initialization. Default SP User Accounts During the initialization operation of the Service Processor, the following user accounts are created: admin, hpepartner, and hpesupport. The same user names and passwords can be used to log in to the Service Console and the SP system through the command line. SP 5.0 user name SP 4.4 user name Description admin 3parcust Customer SP administrator. This account is not used by Hewlett Packard Enterprise personnel and can be modified by the user. This account can be used to change admin and hpepartner passwords, and obtain root and hpesupport password blobs to send to Hewlett Packard Enterprise technical support. hpepartner spvar Hewlett Packard Enterprise support partner. This account is used only by authorized service providers to perform service and diagnostic functions on the system. The hpepartner password is set by the customer and stored so that it can be shared with on-site Hewlett Packard Enterprise or authorized service personnel during maintenance activities (and changed again afterwards). hpesupport spdood Hewlett Packard Enterprise technical support. This account is used only by Hewlett Packard Enterprise personnel to perform service and diagnostic functions on the system. Passwords for the admin and hpepartner users must be 8 32 characters in length, and contain at least 1 uppercase letter, 1 lowercase letter, 1 digit, and 1 non-alphanumeric character. The admin user can set the hpepartner password to control access to the service console and the SP. When setting the Hewlett Packard Enterprise Support password for the Service Processor, you must specify the type of password generation used to create the hpesupport password. Passwords generation can be one of the following types: Time-based Password is time-based and changes at the start of each hour, therefore it is important that the time on the SP is accurate. Hewlett Packard Enterprise recommends using an NTP server to keep the time on the SP accurate. Encryption-based Uses encrypted passwords for Hewlett Packard Enterprise support. Customers will need to send the encrypted ciphertext blob to their Hewlett Packard Enterprise support person for them to obtain the password from Hewlett Packard Enterprise. The password will be changed each time the key is regenerated, and the password derived from the previous key will no longer be valid. Default CLI User Accounts During the 3PAR StoreServ Storage system s initialization operation, the following 3PAR CLI user accounts are created: Default User Accounts 9

10 User name 3paradm 3parcim 3parbrowse 3paredit Description User account with Super rights. This user account is not used by Hewlett Packard Enterprise personnel and you can modify or delete this user account. Use the 3paradm user account to create new CLI users. You should change the password of this user. User account with Browse rights. This user account is reserved for use by the 3PAR administration tools. The 3parcim user account and password must not be modified or deleted if you intend to use the Common Interface Model (CIM) API. If CIM will never be used, then the account may be modified or deleted. User account with Browse rights. No Hewlett Packard Enterprise personnel or service providers have access to this user account. The password is randomly created and is known only to the SP. This account is used only by the SP and should not be modified or deleted. User account with Edit rights. No Hewlett Packard Enterprise personnel or service providers have access to this user account. The password is randomly created and is known only to the SP. This account is used only by the SP and should not be modified or deleted. 10 Default User Accounts

11 Preinstallation worksheet Complete this worksheet to prepare for the software Guided Setup process that includes configuring the Service Processor, configuring the HPE 3PAR StoreServ Storage system, and installing the HPE 3PAR StoreServ Management Console. IMPORTANT: The Guided Setup feature is available only once. If the installation needs to be performed again (for example, due to a relocation of the storage system), contact your Hewlett Packard Enterprise support representative. Record user names and passwords only in a secure location. Service Processor (SP) information: Name IPv4 (required): address, subnet mask, gateway, network speed IPv6 (optional): address, subnet prefix length, gateway DNS server (optional) Record DNS server addresses. NTP server (optional) Record network time server addresses. Administrator account password 1 (Preset user name is admin.) HPE Partner account password 1 (optional) (Preset user name is hpepartner.) Remote Support proxy (optional) Record proxy name, IP address, and port. Send notifications of alerts (optional) Record mail host name, IP address, domain, and addresses. 1 The password can be 8-32 characters in length and must contain at least one uppercase letter and one lowercase letter, one digit, and one nonalphanumeric character. HPE 3PAR StoreServ Storage information: HPE 3PAR StoreServ Storage Serial number 1 Name Table Continued Preinstallation worksheet 11

12 IPv4 (required): address, subnet mask, gateway, network speed IPv6 (optional): address, subnet prefix length, gateway DNS server (optional) Record DNS server addresses. NTP server (optional) Record network time server addresses. Administrator account password 2 (Preset user name is 3paradm.) HPE 3PAR StoreServ Storage Installation site information: Company name Address HPE 3PAR StoreServ Storage Support contact information: First and last name Company name Phone Fax (optional) 1 See the HPE 3PAR StoreServ Storage documentation to locate the serial number. 2 The password is restricted to 31 characters in length and can contain alphanumeric characters and the following special characters: plus (+), dash (-), underscore (_), asterisk (*), and at symbol (@). HPE 3PAR StoreServ Management Console (SSMC) information: Administrator account user name 1 Administrator account password 2 1 The user name must be at least two characters long using any characters (including UTF-8) and contain no spaces. 2 The password can be 8-32 characters in length and must contain at least one uppercase character, one lowercase character, one digit, and one non-alphanumeric character. 12 Preinstallation worksheet

13 Setting up the Service Processor Process Overview 1. Setting up the physical Service Processor on page 13 or Deploying a virtual Service Processor on page Connect to the Service Processor on page Set up the Service Processor on page Add 3PAR StoreServ Storage system to the SC on page Install SSMC on page Add 3PAR StoreServ Storage system to SSMC on page Create a host on page Create a virtual volume on page Export virtual volume to a host on page 25 Setting up the physical Service Processor 1. Complete one of the following: a. Assigning an IP address to the physical HPE 3PAR Service Processor with a functional network using the Guided Setup SP5.x on page 13 b. Assigning an IP address to the physical HPE 3PAR Service Processor without a network using the Guided Setup SP5.x on page Continue Service Processor setup by entering in a browser window, and then follow the Guided Setup instructions. Assigning an IP address to the physical HPE 3PAR Service Processor with a functional network using the Guided Setup SP5.x Prerequisites The physical HPE 3PAR Service Processor (SP) and the HPE 3PAR StoreServ Storage are connected to a network with a gateway. The HPE 3PAR Service Processor must be on the same subnet as the HPE 3PAR StoreServ Storage system. 1. Connect a service laptop to the physical Service Processor. Setting up the Service Processor 13

14 With an Ethernet cable, connect a private Ethernet switch/hub between an Ethernet port on a service laptop and the Service port on the physical Service Processor. IMPORTANT: Hewlett Packard Enterprise recommends using a private Ethernet switch/hub for connection between a service laptop and a physical Service Processor to ensure that the service laptop does not lose its network connection during the procedure. The loss of a network connection can result in a failure of the procedure. Any Ethernet switch/hub with four to eight ports is supported, such as the HPE G Switch (J97982A). 1 2 Figure 3: Physical Service Processor ports, HPE ProLiant DL120 Gen9 Server 1 2 Figure 4: Physical Service Processor ports, HPE ProLiant DL360 Gen10 Server Physical Service Processor ports 1 Management (MGMT) port; NIC 1 2 Service port; NIC 2 2. Temporarily configure the LAN connection of the service laptop as follows: IP Address: Subnet mask: To begin the HPE 3PAR Guided Setup, access the Service Processor from the service laptop: a. In a browser window, enter: b. Read the HPE End-User License Agreement, and then click Accept. c. Click Continue, and then click Connect Service Processor. d. Enter the information for the Service Processor network connection from the Software Setup Worksheet, and click OK. 14 Setting up the Service Processor

15 e. Wait for the Step 1 Completed message, but do not click Continue. Instead, disconnect the laptop Ethernet cable that you directly connected to the Service port on the physical Service Processor in step 1. f. Reconnect your service laptop to the same network as the Service Processor and HPE 3PAR StoreServ Storage system. Assigning an IP address to the physical HPE 3PAR Service Processor without a network using the Guided Setup SP5.x Prerequisites The physical HPE 3PAR Service Processor (SP) and the HPE 3PAR StoreServ Storage are connected to a private network without a gateway. 1. Connect a service laptop to the physical Service Processor. With Ethernet cables, make the following connections to a private Ethernet switch/hub: Connection to the service laptop Connection to the Management (MGMT) port of the physical Service Processor Connection to the Service port of the physical Service Processor IMPORTANT: Hewlett Packard Enterprise recommends using a private Ethernet switch/hub for connection between a service laptop and a physical Service Processor to ensure that the service laptop does not lose its network connection during the procedure. The loss of a network connection can result in a failure of the procedure. Any Ethernet switch/hub with four to eight ports is supported, such as the HPE G Switch (J97982A). 1 2 Figure 5: Physical Service Processor ports, HPE ProLiant DL120 Gen9 Server 1 2 Figure 6: Physical Service Processor ports, HPE ProLiant DL360 Gen10 Server Assigning an IP address to the physical HPE 3PAR Service Processor without a network using the Guided Setup SP5.x 15

16 Physical Service Processor ports 1 Management (MGMT) port; NIC 1 2 Service port; NIC 2 2. Temporarily configure the LAN connection of the service laptop as follows: IP Address: Subnet mask: To begin the HPE 3PAR Guided Setup, access the Service Processor over the direct connection created in steps 1 and 2: a. In a browser window, enter: b. Read the HPE End-User License Agreement, and then click Accept. c. Click Continue, and then click Connect Service Processor. d. From the Software Setup Worksheet, enter the information for the Service Processor network connection with one exception for the IPv4 gateway field. Without a gateway, a workaround is required. Enter the Service Processor IP address in both the IPv4 address field and in the IPv4 gateway field. By temporarily entering the Service Processor IP address in the IPv4 gateway field, the Service Processor validation procedure will succeed. e. Click OK. IMPORTANT: When the physical Service Processor and storage system are connected to a network with a gateway, this IPv4 gateway field must be updated to the actual gateway for the network. f. Wait for the Step 1 Completed message, but do not click Continue, and instead disconnect the laptop Ethernet cable that you directly connected to the Service port on the physical Service Processor in step 1. Deploying a virtual Service Processor Deploy a virtual Service Processor (VSP) on a host using VMWare or Hyper-V. 16 Deploying a virtual Service Processor

17 Deploying the virtual HPE 3PAR Service Processor on a host with VMware ESXi on page 17 Deploying the virtual HPE 3PAR Service Processor on a host with Hyper-V on page 18 Deploying the virtual HPE 3PAR Service Processor on a host with VMware ESXi CAUTION: Do not install the VSP on a host that is using storage from the same HPE 3PAR StoreServ system as the SP manages. Doing so may lead to the inability to properly manage the array if connectivity to the storage is unavailable. Provision the VSP on a VMware server, and make sure that the VSP uses the local boot disk of the assigned VMware server and does not boot from the 3PAR StoreServ LUNs. VMware vmotion is not a supported application. Do not use vmotion to migrate the virtual HPE 3PAR Service Processor (SP) from one physical server to another. Using vmotion might cause communication failure and interrupt storage system service. You can deploy the virtual SP on VMware by importing an OVF file. For information about the system requirements and installation process for VMware vsphere, see the VMware vsphere documentation available at the VMware vsphere Documentation website: NOTE: These steps might vary depending on the version of VMware ESXi. 1. Start the VMware vsphere Client, and then select the IP address of the vsphere server from the IP address/name list. 2. Enter the user name and password, and then click Login. 3. On the File menu, click Deploy OVF Template. 4. Enter or select the OVF file that you want to deploy, and then click Open. The Deploy OVF Wizard opens. 5. On the Source screen, verify that the correct file is entered in the Deploy from a file or URL field, and then click Next. 6. On the Name and Location screen, you can change the name of the virtual SP, and then click Next. The default virtual SP name is the same as the OVF file name. 7. On the Resource Pool screen, select the resource pool within which you want to deploy the template. 8. On the Storage screen, select the storage destination for the virtual machine files. 9. On the Disk Format screen, click to select the type of provisioning to use for storing the virtual disks (thin provisioning is the default), and then click Next. 10. On the Ready to Complete screen, select Power on after deployment, and then click Finish. The deployment may take several minutes to complete. Deploying the virtual HPE 3PAR Service Processor on a host with VMware ESXi 17

18 Setting up the Virtual SP using DHCP 1. Deploy the VM from the template. 2. Determine what DHCP address is being used in one if the following ways: Look it up on the summary page on the vsphere client. Follow the instructions in Connect to the Service Processor on page 18 to start Guided Setup. Deploying the virtual HPE 3PAR Service Processor on a host with Hyper-V This procedure is for the virtual HPE 3PAR Service Processor (SP) software. CAUTION: Do not install the virtual SP on a host that is using storage from the same HPE 3PAR StoreServ Storage system as the SP manages. Doing so may lead to the inability to properly manage the array if connectivity to the storage is unavailable. Provision the virtual SP on a Hyper-V server, and make sure that the virtual SP uses the local boot disk of the assigned Hyper-V server and does not boot from the storage system LUNs. Prerequisites Windows Server 2012/2012 R2/2016 must have enough main memory to host virtual machines configured with 4 GB of memory. The Hyper-V deployment installation file must be saved on your local drive. 1. Execute the Hyper-V deployment executable as administrator. 2. Click Install. 3. Enter the name of the virtual machine to be created. 4. Select the interface from the available virtual network switches by entering the index associated with the switch. (Available only if there is more than one virtual switch configured.) 5. After the virtual machine is configured, press Enter to continue. 6. In the Hyper-V Manager, select the virtual machine, and then click Start in the Actions pane. 7. Once the virtual machine has booted up, log in as admin (no password) and note the virtual machine IP address. 8. Connect to the SP through a browser with the SP IP address using the format <sp_ip_address>:8443, where <sp_ip_address> is the IP address you noted in the previous step. Connect to the Service Processor 1. Browse to the SP IP address: 18 Setting up the Virtual SP using DHCP

19 IMPORTANT: If you receive a warning from your browser when you enter the SP URL, see Browser warning when connecting to the HPE 3PAR Service Processor on page 34. Later, you will be able to install appropriate certificates so that you do not see the warning message in the future. If you connect to the SP using the IP address assigned by DHCP or a local network, you will see a Connect Service Processor page with a single button and the guided setup window open to the first step. 2. Click Continue to close the guided setup window. 3. Click the Connect Service Processor button. The Service Processor Network Configuration dialog displays 4. If the network has not yet been configured for the SP, you will be asked to enter a host name, IP address, subnet mask, and gateway. Click OK to apply the changes, or click Cancel to return to the Connect Service Processor page without applying the changes. NOTE: The host name localhost is not allowed. 5. Browse to the IP address you assigned in the SP Network Configuration dialog, and then follow the instructions in Set up the Service Processor on page 19. Set up the Service Processor CAUTION: Do not install the VSP on a host that is using storage from the same HPE 3PAR StoreServ Storage system as the SP manages. Doing so may lead to the inability to properly manage the array if connectivity to the storage is unavailable. 1. Browse to the SP IP address: IMPORTANT: If you receive a warning from your browser when you enter the SP URL, see Browser warning when connecting to the HPE 3PAR Service Processor on page 34. Later, you will be able to install appropriate certificates so that you do not see the warning message in the future. You will see a Service Processor Setup page with a single button and the Guided Setup window open to the first step. 2. Click Continue to start the Setup of the Service processor. 3. Click Setup Service Processor. 4. Follow the instructions on the dialog that opens. You will have the option of setting up a new SP or restoring the SP using a recovery file. NOTE: When setting up the SP, it is highly recommended that you use an NTP server for setting the time. 5. Once Setup is complete, reboot the SP by clicking the Reboot link at the top of the screen. Then connect to it using the IP address you set during setup. Tip: If Setup remains incomplete due to an error, the checklist displays the error with a link to the section of the setup dialog related to the error condition. Set up the Service Processor 19

20 Add 3PAR StoreServ Storage system to the SC Prerequisites To add an initialized storage system, you will need the administrator credentials for that system. To add an uninitialized storage system, you will need the StoreServ s serial number, and the SP and StoreServ must use the same subnet. 1. Under the Storage Systems heading on the main menu of the Service Console, select Systems. 2. On the Actions menu, select Add System. 3. Follow the instructions on the dialog that opens. Install SSMC The 3PAR SSMC server is available for various Windows and Linux environments. A silent install option is also available. CAUTION: SSMC must be installed on your local system. Do not try to install SSMC on the SP. For information on downloading the SSMC installation package, search on 3PAR SSMC at: Prerequisites On Microsoft Windows systems, you must have administrative privileges and be a member of the Administrators group. On Linux systems, you must have superuser access. Configure the following security settings before installing SSMC: Firewall Inbound TCP port 8443 (the default), or the port number you selected during installation, must be open in order for SSMC to communicate with managed StoreServ Storage systems. LDAP Before adding a storage system to manage, configure the LDAP server in as an authentication method for connecting to the 3PAR StoreServ Storage array. Role mappings are super-map, servicemap, edit-map, browse-map, create-map, basic_edit-map, 3PAR_AO-map, and 3PAR_RM-map. Minimum configuration for SSMC installation Core i5 dual core CPU 4 GB RAM supports up to 3 arrays connected to SSMC server 20 Add 3PAR StoreServ Storage system to the SC

21 2 GB free disk space Supported 64-bit operating system (see Supported host platforms on page 21) Recommended configuration for SSMC installation Core i5 or i7 quad core CPU 8 GB RAM recommended for connecting up to 16 arrays to SSMC server 2 GB free disk space Supported 64-bit operating system (see Supported host platforms on page 21) Additional recommendations Large multi-array configurations may require more RAM. UI response times can benefit from more cores. SSMC server is tuned to utilize up to 75% of system RAM. This may impact other software installed on the machine. It is recommended that SSMC be installed on a dedicated machine. Because SSMC does not support laptop power saving features, installing it on a laptop is not recommended. Supported host platforms Operating systems for Hypervisor Guest virtual machines Windows 2008 R2 Windows Server 2012 and 2012 R2 Red Hat Enterprise Linux Server 6.5 Red Hat Enterprise Linux 7.x Debian Linux 7.x with OpenJDK 7.x Hypervisors ESXi 5.5/6.0/6.5 Hyper-V 2012/2012 R2/2016 Operating systems for physical servers and workstations Windows Server 2008 R2 Windows Server 2012 and 2012 R2 Windows Storage Server 2012 and R2 Windows 7 Windows 8.1 Red Hat Enterprise Server Linux 6.3, 6.4, 6.5 Red Hat Enterprise Server Linux 7.x Supported host platforms 21

22 Tablets ipad using Chrome browser Installing SSMC in a Windows environment 1. Double-click the setup file on your local system to start the installation wizard. 2. Read the Introduction screen, and then click Next. 3. Accept the License Agreement, and then click Next. 4. Select Yes to keep preexisting data. Select No to remove all previous SSMC data. (Displayed only if you have data from a previous SSMC installation.) 5. Select a destination folder for the installation or accept the default folder (recommended), and then click Next. The summary screen displays the settings you selected and the amount of disk space required for the installation. 6. To accept these settings and continue with the installation, click Install. To change these settings, click Previous until the screen containing the settings you want to change is displayed. If the system does not meet the minimum installation requirements, the installer displays an error message. The Installing... screen displays the progress of the installation. When the installation is complete, the following message is displayed: If you are using a firewall to protect this system, please ensure that the inbound SSMC TCP port 8443 is accessible from an outside system. 7. Click Next to complete the installation. 8. Click Done to exit the installation wizard. If the system does not meet the minimum installation requirements, the installer displays an error message. Using the silent install option with Windows 1. To install SSMC using other than the default settings, generate a response file by opening a command prompt window, and then run the installer with the -r <response file> option. 2. To install the SSMC server silently using the default settings, open a command prompt window and run the installer with the -i silent option. 3. To install the SSMC server silently using the response file you generated in step 1, open a Command Prompt window and run the installer with the -i silent -f <response file> option. 22 Installing SSMC in a Windows environment

23 Installing SSMC in a Linux environment 1. Execute the following command to start the installation: sh HPESSMC-<version number>-linux-x86_64.bin.hpb or You can change the file permissions and start the installation with the following commands: chmod 775 HPESSMC-<version number>-linux-x86_64.bin.hpb./hpessmc-<version number>-linux-x86_64.bin.hpb 2. Type Yes to accept the displayed license agreement. 3. Enter the number of the secure TCP port on your computer that the browser will use to access SSMC, or press the Enter key to accept the default port 8443 (recommended). The summary message displays the settings you selected plus the amount of disk space required for installation. If the system does not meet the minimum installation requirements, the installer displays an error message. Using the silent install option in Linux 1. Extract the files from the bin.hpb package using the Linux command: sh HPESSMC-<version number>-linux-x86_64.bin.hpb --tar xvf This will extract the file HPESSMC-<version number>-x86_64.rpm. 2. Execute the following Linux commands to install the product: chmod 775 HPESSMC-<version number>-x86_64.rpm rpm i HPESSMC-<version number>-x86_64.rpm If you want to change the default secure port, you must do it manually after the installation. 3. Once installed, start the service by entering the Linux command: service ssmc start Add 3PAR StoreServ Storage system to SSMC Prerequisites If this is the first time you are logging in to SSMC, follow the instructions in Logging in to HPE 3PAR SSMC on page 27 before continuing. 1. On the SSMC login screen, select Administrator Console, enter the SSMC administrator credentials, and then click Login. 2. Select Actions > Add. Installing SSMC in a Linux environment 23

24 3. In the Add Storage Systems dialog box, enter the DNS names or IP addresses of the storage systems to add, separated by commas or spaces. (Or you can press Enter after each system name or IP address.) If you want to add multiple storage systems at the same time, they must have the same credentials. NOTE: You can add up to 16 3PAR StoreServ Storage systems for each SSMC server. 4. Enter the credentials for the storage systems. 5. To connect to the storage systems immediately, select the Connect to the systems check box. If you do not select this check box, you can connect after you add a system by selecting the storage system, and then selecting Actions > Connect. 6. Click Add to add the system and return to the Storage Systems screen. 7. If the value in the state description indicates that certificate acceptance is required, select that storage system, and select Actions > Accept certificate, and then click Accept and Cache. After the connection is made to the storage system, the System State column in the detail panel displays a green square icon and the text Connected. 8. (Optional) To add a storage system that uses different login credentials, repeat the above steps. 9. When you have finished adding storage systems, click the Session icon ( ) Logout and Close, and then click Yes to return to the SSMC login screen. Create a host Prerequisites Before adding a host to SSMC, you must first configure the host. Refer to the instructions in your StoreServ s installation manual and the implementation guide for your platform, available at Hewlett Packard Enterprise Support Center. 1. From the Block Persona section of the SSMC main menu, select Hosts. 2. On the Hosts page click + Create host or select Create from the Actions menu. 3. In the General section of the Create Host dialog, enter the host name, select the system on which the host will be created, the host set of which the host will be a member (if any), and the host s operating system (OS). The host persona is automatically selected based on the host s OS. 4. In the Path section, select a path (if listed), or click Add FC or Add iscsi to add a port. 5. When you have completed your choices, click Create to start the action and close the dialog, or click Create + to start the action and keep the dialog open. Create a virtual volume 1. From the Persona section of the SSMC main menu, select Virtual Volumes. 2. On the Virtual Volumes page click + Create virtual volume or select Create from the Actions menu. 24 Create a host

25 3. In the General section of the Create Virtual Volume dialog, enter the name of the virtual volume, the system on which it will reside, the type of provisioning, the CPG it will be created from, and the VV s size. 4. (Optional) You can export the VV to a host at the time you create it or export it later. 5. When you have completed your choices, click Create to start the action and close the dialog, or click Create + to start the action and keep the dialog open. Export virtual volume to a host 1. From the Persona section of the SSMC main menu, select Virtual Volumes. 2. On the Virtual Volumes page, select Export from the Actions menu. 3. Follow the instructions on the dialog that appears. Export virtual volume to a host 25

26 Logging in to HPE 3PAR Service Console 1. After the Service Processor has been initialized, log into the Service Console by browsing to the SP IP address: IMPORTANT: If you receive a warning from your browser when you enter the SP URL, see Browser warning when connecting to the HPE 3PAR Service Processor on page 34. Later, you will be able to install appropriate certificates so that you do not see the warning message in the future. 2. Enter the admin or hpepartner credentials you set during initialization, and then click Login. The Service Processor Overview screen is displayed by default. 26 Logging in to HPE 3PAR Service Console

27 Logging in to HPE 3PAR SSMC Open SSMC by double-clicking the program s icon on your desktop. Your browser opens to the URL IMPORTANT: If you receive a warning from your browser when you enter the SP URL, see Browser warning when connecting to the HPE 3PAR Service Processor on page 34. Later, you will be able to install appropriate certificates so that you do not see the warning message in the future. The first time you open SSMC after installation, you must set up the user name and password for the Administrator Console administrator account. This account is used only for accessing the Administrator Console. 1. Click Set credentials in the dialog that appears. 2. In the Set Administrator Credential dialog, enter the user name for the Administrator Console administrator account. 3. Enter the password for the account. Passwords must be 8 to 32 characters and contain at least 1 uppercase character, 1 lowercase character, 1 digit, and 1 nonalphanumeric character. 4. Enter the password again to confirm. 5. Click Set. Logging in to HPE 3PAR SSMC 27

28 Host and virtual volume concepts This chapter provides a brief description of 3PAR StoreServ Storage system hosts and virtual volumes. For more information on these concepts, see HPE 3PAR StoreServ Storage Concepts Guide. Host concepts A 3PAR StoreServ Storage system treats a host as a set of initiator port WWNs or iscsi names. Hosts that are physically connected to ports on a storage system are detected automatically. New WWNs or iscsi names can be assigned to host paths before hosts are physically connected. These names do not need to be associated with target ports on the system controller nodes. This provides plug-andplay functionality that avoids manual reconfiguration after new hosts are connected. FCoE connectivity is supported on 3PAR StoreServ 7000, 8000, 10000, and Storage systems through the use of CNA adapters. CNA ports can be configured to be used as FCoE or iscsi ports. Active and inactive hosts An active host is connected to a storage system port and is recognized by the HPE 3PAR operating system as having a port connection. An active host might have a number of volumes exported to it. An inactive host is recognized by the HPE 3PAR OS, but does not appear to have a port connection. This can occur when a host is offline or is disconnected from a system port, or if there is an error condition. Host personas A host persona is a set of behaviors that allows hosts that are connected to FC or iscsi ports to deviate from the default host behavior. By assigning a persona to a host, multiple host types that require different responses can share the same storage system port. For example, hosts running Windows, Linux, and AIX operating systems can connect to the same storage system port. Virtual volume concepts Users create virtual volumes in common provisioning groups and export (present) the virtual volumes to hosts. After a virtual volume is created, its size can be increased up to a maximum size. The maximum size depends on the version of the HPE 3PAR OS, but it cannot exceed 16 TiB. When you create a virtual volume (VV) you must select the type of provisioning to use. Full A fully provisioned virtual volume is one in which the space that is allocated at creation time is the full capacity (size) of the virtual volume. For example, when a fully provisioned virtual volume is created with a 10 GiB virtual capacity, the storage system allocates the full 10 GiB of space. Thin A thinly provisioned virtual volume is one in which a minimal amount of the space is allocated at creation time. After the virtual volume is exported to a host, the virtual volume size grows automatically with the host writes, up to the user-defined size limit. For example, when a thinly provisioned virtual volume is created with a 10 GiB virtual capacity, the storage system initially allocates only GiB (0.5 GiB user space and GiB admin space). After the virtual volume is exported to a host, and the data grows with host writes, the storage system automatically increases the virtual capacity, up to the 10 GiB limit. There are automatic and user-defined alerts to help manage the virtual capacity. Creation of thinly provisioned virtual volumes on a storage system requires a 3PAR Thin Provisioning software license. Dedup A thinly deduplicated virtual volume is a thinly provisioned virtual volume with in-line deduplication. In-line deduplication eliminates duplicate writes to help extend the life of SSD physical drives. 28 Host and virtual volume concepts

29 Support and other resources Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: Information to collect Technical support registration number (if applicable) Product name, model or version, and serial number Operating system name and version Firmware version Error messages Product-specific reports and logs Add-on products or components Third-party products or components Accessing updates Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method. To download product updates: Hewlett Packard Enterprise Support Center Hewlett Packard Enterprise Support Center: Software downloads Software Depot To subscribe to enewsletters and alerts: To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: Support and other resources 29

30 IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Websites Website Hewlett Packard Enterprise Information Library Hewlett Packard Enterprise Support Center Contact Hewlett Packard Enterprise Worldwide Subscription Service/Support Alerts Software Depot Customer Self Repair Insight Remote Support Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix Storage white papers and analyst reports Link Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a customer self-replaceable part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider or go to the CSR website: Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support. If your product includes additional remote support details, use search to locate that information. Remote support and Proactive Care information HPE Get Connected HPE Proactive Care services 30 Websites

31 HPE Proactive Care service: Supported products list HPE Proactive Care advanced service: Supported products list Proactive Care customer information Proactive Care central Proactive Care service activation Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page. Documentation feedback 31

32 Firewall and proxy server configuration Firewall and proxy server configuration must be updated on the customer network to allow outbound connections from the Service Processor to the existing HP servers and new HPE servers. HP and HPE server host names and IP addresses: HPE Remote Support Connectivity Collector Servers: ( ) ( ) HPE Remote Support Connectivity Global Access Servers: ( ) ( ) ( ) ( ) HP Remote Support Connectivity Global Access Servers: ( ) ( ) ( ) ( ) HPE RDA Midway Servers: (2620:0:a13:100::105) (2620:0:a12:100::106) ( ) ( ) ( ) ( ) ( ) ( ) ( ) HPE InfoSight Servers: 32 Firewall and proxy server configuration

33 ( ) ( ) For communication between the Service Processor and the HPE 3PAR StoreServ Storage system, the customer network must allow access to the following ports on the storage system. Port 22 (SSH) Port 5781 (Event Monitor) Port 5783 (CLI) For communication between the browser and the Service Processor, the customer network must allow access to port 8443 on the SP. For communication between the vcenter instance and the Service Processor, the customer network must allow access to port 443 (default port) on the SP and vcenter server. Firewall and proxy server configuration 33

34 Browser warning when connecting to the HPE 3PAR Service Processor Symptom When connecting to your HPE 3PAR Service Processor (SP) IP address, you might receive a warning from your browser that there is a problem with the security certificate or that the connection is not private. Solution 1 Cause Warning message in Internet Explorer browser. Action Click Continue to this website (not recommended). Solution 2 Cause Warning message in Google Chrome browser. Action 1. Click the Advanced link. 34 Browser warning when connecting to the HPE 3PAR Service Processor

35 2. Click Proceed to <sp_ip_address> (unsafe). Solution 3 Cause Warning message in Mozilla Firefox browser. Action 1. Click Advanced. Browser warning when connecting to the HPE 3PAR Service Processor 35

36 2. Click Add Exception (Optional) To remove the warning for this site in the future, select Permanently store this exception in the Add Security Exception dialog. 36 Browser warning when connecting to the HPE 3PAR Service Processor

37 4. In the Add Security Exception dialog, click Confirm Security Exception. Browser warning when connecting to the HPE 3PAR Service Processor 37

38 The Text-based User Interface The Text-based User Interface (TUI) is a utility on the Service Processor (SP) that enables limited configuration and management of the SP and access to an attached StoreServ s CLI. The intent of the TUI is not to duplicate the functionality of the SC GUI, but to allow a way to fix problems that may prevent you from using the SC GUI. The TUI appears the first time you log in to the Linux console opened from the VMware vsphere Client or through a terminal emulator using SSH. Prior to SP initialization, you can log in to the TUI with the user name admin and no password. To access the TUI after the SP has been initialized, log in with the admin user password you created during the initialization or as the hpepartner user. The admin and hpepartner users will automatically be placed in the TUI when they login to the Linux console. The Service Processor ID and model are always displayed in the heading. Before the SP is initialized, the SP ID is displayed as SP After initialization, the actual ID assigned to the SP during initialization is displayed. TUI navigation To access the dialog associated with an option, press the number key associated with that option. For example, to select the Configure Network option, press the 1 key. NOTE: The TUI does not accept numbers entered using the numpad of the keyboard. Use the up and down arrow keys to move from one option to another. The currently selected option will be highlighted. Pressing the Enter key will select the currently highlighted option. To return to the console login screen, press the X key on any screen where that option appears. Text-based User Interface (TUI) tasks Main menu options Prior to SP initialization, the TUI utility provides the following options: 1. Configure Network 2. Shutdown/Start SP services 3. Reboot SP 4. Shutdown SP 5. Disable Remote Support on initial SP Setup 6. Connect to production servers at initial SP Setup/Connect to internal test servers at initial SP Setup 7. Configure Date and Time 8. Add data scrubbing feature to Service Console After initialization, the TUI utility provides the following options: For admin user: 38 The Text-based User Interface

39 1. Configure Network 2. Shutdown/Start SP services 3. Reboot SP 4. Shutdown SP 5. Secure Password Management 6. Enable/Disable firewall permissive mode 7. Interactive CLI / Maintenance Mode 8. Configure Date and Time 9. (Show next page) a. Add data scrubbing feature to Service Console b. Experimental and Advanced Features I. Manage vcenter certificates in the SP truststore (adv) II. III. Disable getting past events from StoreServ (adv) Disable SRHIRES data collection (adv) For hpepartner and hpesupport users: 1. Configure Network 2. Shutdown/Start SP services 3. Reboot SP 4. Shutdown SP 5. Secure Password Management 6. Interactive CLI / Maintenance Mode 7. Configure Date and Time 8. Add data scrubbing feature to Service Console 9. Experimental and Advanced Features a. Manage vcenter certificates in the SP truststore (adv) b. Disable getting past events from StoreServ (adv) c. Disable SRHIRES data collection (adv) The Text-based User Interface 39

40 Configuring the network 1. From the main menu, enter the number for Configure Network. 2. For a Service Processor whose network settings have not yet been configured, press Enter when the Configure Network screen appears. 3. If network settings have already been configured, a message will be displayed indicating you can change the settings. (Not recommended unless absolutely necessary.) If you choose to change the settings, press Enter. Otherwise, press X to return to the main menu. 4. Enter the Service Processor host name, IP address, or press Escape to quit and abandon your changes. 5. Enter the subnet mask, or press Escape to quit and abandon your changes. 6. Enter the default gateway, or press Escape to quit and abandon your changes. 7. Enter Y to require validation of gateway connection or N to not require validation. 8. Enter Y or N to confirm the settings. 9. After the Network configuration successful message displays, enter X to return to main menu. Shutting down/starting SP services From the TUI main menu, enter the number for either Shutdown SP services or Start SP services. Shutting down SP services makes the Service Console GUI no longer accessible through your web browser. Starting SP services enables SP management with the Service Console GUI through your web browser. NOTE: While SP services are stopped, certain tasks, such as telemetry data collection, are suspended. Rebooting the Service Processor From the TUI main menu, enter the number for Reboot SP. This option will reboot the Service Processor. You must log in to the console as admin again to access the TUI. You can log in as admin without a password until the SP is initialized. After initialization you must log in with the administrator credentials you set during initialization. Shutting down the Service Processor From the TUI main menu, enter the number for Shutdown SP. This option will shut down the Service Processor and exit the console. You must manually restart the SP to access it again. 40 Configuring the network

41 Accessing Secure Password Management This option is only available after SP Setup. NOTE: Only the admin user account can view a password blob or change the password policy. 1. From the TUI main menu, enter the number for Secure Password Management. The current password mode (TIME or ENCRYPT) is displayed, along with the option to change the mode. For encrypted passwords, you are given additional options to display the root or hpesupport password blobs. 2. When you select an option to display the password blob for the root or hpesupport accounts, the password ciphertext for the specified user is displayed. You can then copy the entire ciphertext blob and send it to Hewlett Packard Enterprise for Hewlett Packard Enterprise Support to obtain the password. When copying the ciphertext, copy the text starting with the line Begin tpd blob and ending with End tpd blob including those two lines. Disabling Remote Support on initial SP setup This option is available only prior to SP initialization. Accessing Secure Password Management 41