USER MANUAL. VIA Collage 4K Wireless Presentation & Collaboration Solution. (For Firmware Version 2.2) MODEL: P/N: Rev 9.

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1 USER MANUAL MODEL: VIA Collage 4K Wireless Presentation & Collaboration Solution (For Firmware Version 2.2) P/N: Rev 9

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6 Contents 1 Introduction Getting Started Overview 3 2 Defining VIA Collage 6 3 Connecting VIA Collage Connecting VIA Collage to a Display 8 4 Setting Up VIA Collage Running the Kramer VIA App Logging in to VIA Collage Mirroring Using ios/os X Airplay Service Mirroring Android Devices Using Kramer VIA 22 5 VIA Collage Functions Gateway Dashboard User Dashboard Taskbar Menu 29 6 Using VIA Collage VIA Collage User Dashboard Collaborating Enabling Control Chatting with Participants Transferring Files Handling Multimedia View Main Display Managing Cloud Files Using the Whiteboard Feature Screen Share Showing Content from a Third Party Device Recording a Meeting Streaming a Meeting Session Conducting a Poll Picture-in-Picture Calling with Skype / Skype for Meeting (if installed) Using GoToMeeting (if installed) Using WebEx (if installed) Using the Web Browser Uploading to a Third Party Cloud App 69 7 Configuring VIA Collage Configuring Settings from the Kramer VIA App Configuring Settings Using the Embedded Web Pages 79 8 Technical Specifications VIA Collage Upgrade Procedure Downloading the Upgrade File Upgrading your VIA Collage Verifying a Correct Installation Updating your Computer Client Applications (Windows and MAC) Updating the Mobile Applications 139 VIA Collage Contents i

7 Figures Figure 1: VIA Collage 4K Wireless Presentation & Collaboration Solution 6 Figure 2: Connecting the VIA Collage 4K Wireless Presentation & Collaboration Solution 8 Figure 3: VIA Embedded Web pages Welcome Screen 10 Figure 4: Kramer VIA Login Window 13 Figure 5: VIA Home Screen 14 Figure 6: VIA Home Screen with QR Code Icon 15 Figure 7: Room List Manager Window 18 Figure 8: Plain Text Room List File 19 Figure 9: Rename Room Text Box 19 Figure 10: iphone Control Center 21 Figure 11: Apple AirPlay Toggle 22 Figure 12: Presenting (Mirroring) Confirmation Message 23 Figure 13: VIA Collage Gateway Dashboard Features 25 Figure 14: VIA Collage User Dashboard Features 26 Figure 15: Example of Mobile Drawer Features Layout 28 Figure 16: Kramer VIA Taskbar Menu 29 Figure 17: VIA Dashboard Participants Tab 30 Figure 18: Stop Collaboration in the Dashboard Features 32 Figure 19: Floating Stop Collaboration Icon 32 Figure 20: Collaboration Cursor on the Main Display 33 Figure 21: Virtual Touchpad 34 Figure 22: Enable Control 37 Figure 23: Chat Window 38 Figure 24: Admin File Sharing 39 Figure 25: User File Sharing 39 Figure 26: VLC Media Menu 41 Figure 27: Open Media Window 42 Figure 28: Stream Output/Source Window 42 Figure 29: Stream Output/Destination Setup Window 43 Figure 30: Stream Output/Destination Setup RTSP Tab 43 Figure 31: Stream Output/ Transcoding Options Window 44 Figure 32: Stream Output/Option Setup Window 44 Figure 33: View Main Display Window on a Laptop 47 Figure 34: Shared Files on the Cloud 49 Figure 35: Whiteboard Toolbar 50 Figure 36: Wide Desktop 51 Figure 37: Multiple Screens 51 Figure 38: Screen Sharing 53 Figure 39: Showing a Third-Party Screen 54 Figure 40: Record in Features Tab 55 Figure 41: Record Screen 55 Figure 42: Recording Screen 56 Figure 43: VIA Settings > Recording & Streaming Tab 58 Figure 44: Manage Poll Login Screen 63 Figure 45: Poll List Screen 64 Figure 46: epolling Publish Results Window on Participant s Screen 65 Figure 47: epolling Show Live Results on Main Display 65 Figure 48: Poll Start Participant Message 66 Figure 49: Poll icon in the Dashboard Features Tab 67 Figure 50: Poll Question Window 67 Figure 51: VIA Settings Login Window 71 ii VIA Collage Contents

8 Figure 52: VIA Settings Window LAN Settings Tab 72 Figure 53: System Control Screen 73 Figure 54: Third Party Apps Screen 74 Figure 55: Setting Application Name 75 Figure 56: Client Preferences Screen 78 Figure 57: VIA Web pages Administrator Login Page 79 Figure 58: VIA Web pages Home Page > System Information 80 Figure 59: VIA Web pages Add User Tab 81 Figure 60: VIA Management - Network Settings 83 Figure 61: VIA Web pages Change Password Tab 84 Figure 62: VIA Web pages User List Tab 85 Figure 63: VIA Web pages Edit User Tab 85 Figure 64: VIA Web pages VIA Site Management Tab 89 Figure 65: VIA Management > Wallpaper Tab 90 Figure 66: VIA Settings > System & IOS Settings 91 Figure 67: VIA Settings > Display Settings 94 Figure 68: VIA Web pages Customize Gateway Screen 97 Figure 69: VIA Settings > Power Settings 99 Figure 70: VIA Settings > Date & Time Settings 100 Figure 71: VIA Settings > Advanced Settings 101 Figure 72: VIA Settings > Recording & Streaming Tab 102 Figure 73: VIA Management Moderator Mode Tab 103 Figure 74: VIA Dashboard Participants Tab with Basic Moderator Mode Activated 104 Figure 75: Login Screen When Database Based Moderator Mode is Active 105 Figure 76: Moderator s Dashboard with Chat Enable/Disable Checkbox 110 Figure 77: Participant s Screen with Presentation Request Confirmation Message 111 Figure 78: VIA Management Gateway Features 112 Figure 79: VIA Management Client Features 113 Figure 80: VIA Management Client Features (Mobile) 114 Figure 81: Recording List Tab 115 Figure 82: Edit Recording Screen 115 Figure 83: VIA Settings > epolling Tab 116 Figure 84: epolling > Add Category Tab 117 Figure 85: epolling > Add Poll Tab 118 Figure 86: epolling > Poll List Tab 119 Figure 87: epolling > Upload CSV file box 119 Figure 88: epolling > Category List Tab 120 Figure 89: epolling > Categorize Polls screen 121 Figure 90: epolling > Decategorize Polls screen 122 Figure 91: Digital Signage > Upload Media File tab 124 Figure 92: Digital Signage Create URL Window 124 Figure 93: Digital Signage Scroll Text Editor Window 125 Figure 94: Digital Signage Upload Media File Browser 126 Figure 95: Digital Signage > Template Manager Subtab 127 Figure 96: Digital Signage Template Preview Window 128 Figure 97: Digital Signage Template Builder Screen 128 Figure 98: Digital Signage Template Builder Screen New Frame 129 Figure 99: Digital Signage > Schedule Playlist Tab 130 Figure 100: Digital Signage > Schedule Playlist WHEN to Play Tab 131 Figure 101: Digital Signage > Schedule Playlist WHAT to Play Tab 132 Figure 102: WHAT to Play Tab 133 Figure 103: Set Running Time for Web page 134 Figure 104: Scheduled Campaign displayed in the Schedule Playlist Tab 134 Figure 105: Utilities Webadmin Activity Log 135 VIA Collage Contents iii

9 Figure 106: Utilities - Update Firmware 135 Figure 107: Utilities Maintenance 136 iv VIA Collage Contents

10 1 Introduction Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront video, audio, presentation, and broadcasting professionals on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better! Our 1,000-plus different models now appear in 14 groups that are clearly defined by function: GROUP 1: Distribution Amplifiers; GROUP 2: Switchers and Routers; GROUP 3: Control Systems; GROUP 4: Format/Standards Converters; GROUP 5: Range Extenders and Repeaters; GROUP 6: Specialty AV Products; GROUP 7: Scan Converters and Scalers; GROUP 8: Cables and Connectors; GROUP 9: Room Connectivity; GROUP 10: Accessories and Rack Adapters; GROUP 11: Sierra Video Products; GROUP 12: Digital Signage; GROUP 13: Audio; and GROUP 14: Collaboration. 1.1 Getting Started We recommend that you: Unpack the equipment carefully and save the original box and packaging materials for possible future shipment Review the contents of this user manual Go to to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate) Achieving the Best Performance To achieve the best performance: Use only good quality connection cables (we recommend Kramer highperformance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables) Do not secure the cables in tight bundles or roll the slack into tight coils VIA Collage - Introduction 1

11 Avoid interference from neighbouring electrical appliances that may adversely influence signal quality Position your VIA Collage away from moisture, excessive sunlight and dust This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building Safety Instructions Caution: Warning: Warning: There are no operator serviceable parts inside the unit Use only the Kramer Electronics power supply that is provided with the unit Disconnect the power and unplug the unit from the wall before installing Recycling Kramer Products The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and covers any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer s recycling arrangements in your particular country go to our recycling pages at 2 VIA Collage - Introduction

12 1.2 Overview Welcome to VIA Collage! VIA Collage is Kramer s unique, 4K Wireless Presentation & Collaboration Solution. It converts any display at any location into an interactive meeting point, and it works with a wide range of presentation devices from desktop and notebook computers to tablets and smartphones. Each participant in a VIA Collage session can quickly view, edit, annotate, comment, and share content with other participants. Participants can share their ideas through the primary screen, or break off with others into smaller groups during a meeting. The VIA Collage integrates seamlessly with any organization s current IT infrastructure, converting any projector or screen into a networked device that users can share and view on their current devices. Every local connection to VIA Collage is wireless, free of dongles, cables, and other compatibility peripherals. Key features of VIA Collage: Login using conventional Wi-Fi or LAN connections, no dongle needed Provides true HD 1080p/60 video streaming Supports Windows laptops, MAC and Chromebooks, as well as ios, Android and Windows mobile operating systems Compatible with all common Web browsers Wireless connection for up to 254 devices using a compatible external wireless network Up to 12 participant screens can be displayed simultaneously on dual screens (six on each screen) Supports popular third-party conferencing programs Touchscreen compatible with whiteboard and full annotation controls VIA Collage - Introduction 3

13 1.2.1 Applications & Features Present, share, chat, send and receive files, hold sidebar conversations, annotate, edit, and save copies of all your work, just as you would with a whiteboard or flip chart except that you can do it all from your notebook computer, tablet, and smartphone. Here are a few of the things you can do with VIA Collage: Up to six different participant screens can be shown at the same time. VIA Collage automatically sizes each screen to the maximum available resolution, displaying tiles for two or more screens. Finished sharing? Tap Stop presenting to disconnect. Chat and Share a file: Need to ask a meeting participant a question? Click their screen name and send them a text message with complete privacy. Windows and Mac PC users can also share files between themselves or the main presenter, all at the click of a mouse. Control a participant s computer: Need to access files or play back a presentation from a participant s PC? Simply click Enable Control on the PC, and its cursor can be controlled remotely to launch programs and play media. Multimedia: Sometimes it is just easier to explain your ideas with a video. Simply click the Multimedia tab on your device s screen and you can load and display JPEG images (all operating systems) and play MP4 videos (Windows and Mac PCs and ios devices only). You can also display and share PDFs from any logged-in device. VIA Collage features a 10Mbps maximum video bitrate for 30fps or 60fps videos and handles video files of up to 8GB. Are you using an ios device with no VIA application? Just mirror your device s screen to the main display by activating the Airplay service of your device. Are you an Android user? Use the VIA App to start mirroring your device and its content! For a complete, updated list of available features go to: 4 VIA Collage - Introduction

14 1.2.2 Supported Devices The following user devices are supported by the VIA Collage 4K Wireless Presentation & Collaboration Solution: Windows 7/8/10 (32-bit/64-bit) computer Macintosh computer, using OSX 10.8.x or newer Chromebook ipad/iphone tablet/smartphone (ipad 2 or later, ios 9 or later) Note: When using the Airplay service, no Kramer VIA application is needed. However, we recommend using ios10 or Sierra OS X for a better experience. Android OS 5.x tablet/smartphone Note: For using the Android mirroring feature, a device equipped with Android 5.1 minimum is required. Windows phone VIA Collage - Introduction 5

15 2 Defining VIA Collage This section defines VIA Collage. Figure 1: VIA Collage 4K Wireless Presentation & Collaboration Solution # Feature Function 1 Power Button For turning the machine on and off. Button lights when the unit is turned on. 2 USB Connector Connect to a computer for upgrading firmware or connect to a USB device. 3 RS-232 Connector Not in use. 4 VIDEO IN HDMI-IN Connector Connect to an HDMI source. 5 AV IN RS-232 Connector Not in use. 6 DC IN 19V Connector Connect to the 19V DC power supply/ 7 iamt RJ-45 Connector Not in use. 8 LAN RJ-45 Connector Connect to a wireless router. 9 DISPLAY OUT DP Connector Connect to a DisplayPort display. 10 DISPLAY OUT HDMI Connector Connect to an HDMI display. 11 USB 3.0 Connectors Connect to up to four USB devices. 12 AUDIO LINE OUT 3.5mm Mini Jack Connect to an unbalanced stereo audio acceptor. 13 AUDIO MIC IN 3.5mm Mini Jack Connect to a microphone. 14 Lock Opening Attach to a security locking cable. 6 VIA Collage - Defining VIA Collage

16 3 Connecting VIA Collage i Always switch off the power to each device before connecting it to your VIA Collage. After connecting VIA Collage, connect its power and then switch on the power to each device. To connect the VIA Collage as illustrated in the example in Figure 2 you need: A VIA Collage unit A display (projector, monitor, or screen) NOTE: A touchscreen display is best for annotation A Local Area Network (LAN) cable for connection to your network Note: For wireless network connectivity, use a commercial wireless router For a list of supported devices, see section These optional add-ons can enhance your VIA Collage system: A USB or HDMI camera for distant participants connecting through Lync, Skype, GoToMeeting, WebEx A conferencing speakerphone for remote communication as well as audio playback of content being shared on the display A Kramer DIP 30, 4K UHD automatic switcher for HDMI, VGA, Ethernet, data and unbalanced audio signals can also be used to expand the number of local video sources through the VIA Collage HDMI input. VIA Collage - Connecting VIA Collage 7

17 Figure 2: Connecting the VIA Collage 4K Wireless Presentation & Collaboration Solution 3.1 Connecting VIA Collage to a Display VIA Collage is equipped with dual display output connections. The HDMI connection can be used with any compatible projection or directview display, such as an LCD monitor. This connection carries embedded audio, and can also be routed and switched just like any other HDMI connection The DisplayPort connection can be used with compatible projection or direct-view displays. Unlike the HDMI port, the DisplayPort jack does not carry embedded audio and requires a separate audio connection VIA Collage s internal video card reads the Extended Display Identification Data (EDID) for any connected display and sets the optimum display resolution and image refresh rate automatically through the HDMI and DisplayPort jacks. 8 VIA Collage - Connecting VIA Collage

18 For full functionality, VIA Collage must be connected to a local area network (LAN). You must assign an IP address to the VIA Collage. NOTE: To allow participation in a collaborative session (send and receive content), connect the VIA Collage hub and all participant devices (PCs/ MACs/ smartphones/tablets) to the same network (LAN - wired/wireless). The VIA Collage hub receives user s display/screen information and multimedia files from their device (laptop/tablet/smartphone) and sends them to the collaboration display (the display connected directly to VIA Collage hub unit). VIA Collage - Connecting VIA Collage 9

19 4 Setting Up VIA Collage 4.1 Running the Kramer VIA App Your device should run the Kramer VIA app to enable you to present on the display using VIA Collage Running the Kramer VIA App for PC and Mac To run Kramer VIA, for PC and Mac computers: 1. Open your Web browser and enter the IP address for your VIA Collage unit. Your Web browser recognizes your operating system (MAC/Windows) and directs you to the correct client software. The VIA embedded web page Welcome screen appears. Figure 3: VIA Embedded Web pages Welcome Screen 2. Click one of the following two options: Run VIA runs Kramer VIA virtually, without installing it on your computer. Once downloaded, locate the file on your computer (under Downloads ) and click it to launch. The VIA Collage login screen appears. Install VIA installs Kramer VIA on your computer. After the.exe file is downloaded to your computer, a confirmation message appears. Click Yes and follow the Setup instructions. The Kramer VIA app is saved to the KRAMER folder on your C: drive and a desktop shortcut is created for easy access. 10 VIA Collage - Setting Up VIA Collage

20 4.1.2 Running the Kramer VIA App for Tablets and Smartphones To run Kramer VIA for tablets and smartphones do one of the following: Download Kramer VIA from the App Store (ios), Google Play (Android) or Windows Store (Windows Phone). Type the name of your VIA Collage device, as displayed on the main display, into you mobile device browser.. To run Kramer VIA for Chromebooks or the Chrome Browser: 1. Open your Chrome browser and enter the name of your VIA Collage device as displayed on main display. The VIA embedded web page Welcome screen appears (Figure 3). 2. Click the chrome web store link on the VIA welcome window. You are redirected to the Kramer VIA app page in the Chrome web store. VIA Collage - Setting Up VIA Collage 11

21 3. Click Add to Chrome. The app is added to your Chrome browser and a confirmation message appears Running the Kramer VIA App Using an Installation File IT managers can use the VIA.msi file (Windows) or.dmg file (Apple) for easy deployment and installation of the VIA application on the user s clients. To download the installation file, go to 12 VIA Collage - Setting Up VIA Collage

22 4.2 Logging in to VIA Collage Participants can log in to VIA Collage in the following ways: Logging In to VIA Collage Manually (section 4.2.1) Logging In to VIA Collage using the QR Code (section 4.2.2) Logging In to VIA Collage Using a VIA Pad (section 4.2.3) Logging In to VIA Collage Using a VIA NFC Tag for Android (section 4.2.4) Logging In to VIA Collage Manually To log in to VIA Collage manually: 1. Connect your device to the same network that VIA Collage is connected to. 2. Run the Kramer VIA app. The Kramer VIA login window appears. Figure 4: Kramer VIA Login Window VIA Collage - Setting Up VIA Collage 13

23 3. Type the Room Name as it appears in the lower left corner of the VIA Home screen on the main display (this is the VIA Collage IP address). Figure 5: VIA Home Screen 4. Type a Nick Name (username) for your device (it can be any combination of letters and numbers). This name appears on the main display when you collaborate. 5. Type the Code, as it appears in the lower left corner of the VIA Home screen (if activated). Only those present in the room can see the Code and the Code changes regularly. This security feature ensures that only those present in the room can participate in the presentation. 6. Click Login. You are logged into VIA Collage. 14 VIA Collage - Setting Up VIA Collage

24 4.2.2 Logging In to VIA Collage using the QR Code The following instructions are for ios, Android & Windows Phone users. To log in to VIA Collage using the QR Code: 1. Connect your device to the same network as the VIA Collage and run the Kramer VIA app on your device. The Kramer VIA login screen appears. Figure 6: VIA Home Screen with QR Code Icon 2. Tap the QR code icon in the lower right corner of the login screen. A capture screen appears on your device. 3. Scan the QR code, in lower right corner of the VIA main display screen (Figure 5). You are automatically logged in to VIA Collage. VIA Collage - Setting Up VIA Collage 15

25 4.2.3 Logging In to VIA Collage Using a VIA Pad Make sure that your VIA Pad has been paired with your VIA Collage unit before using it (see section 7.2.5). The following instructions are for Windows and Mac OS users. To log in to VIA Collage using a VIA Pad: 1. Connect your VIA Pad to a USB connector on your laptop. 2. Open the VIA Pad folder and double click the VIA Pad app. Your VIA Pad lights blue when ready. 3. Press the VIA Pad: Press once Starts presenting or stops presenting your screen on the main display. When you are presenting, the VIA Pad LED banner lights green. When you stop presenting, the LED banner lights blue. Press twice while presenting Freezes or unfreezes your screen. When your screen is frozen, the VIA Pad LED banner flashes green.. Long press Displays your screen in full screen mode on the main display, displacing any other participant screen. 16 VIA Collage - Setting Up VIA Collage

26 4.2.4 Logging In to VIA Collage Using a VIA NFC Tag for Android Writing an NFC Tag To write an NFC tag: 1. Download the free VIA NFC Writer file from the Kramer Website ( 0writer) and install it on your Android device. 2. Open VIA NFC Writer. The Home screen appears. 3. Type the room name that you want to program and click Write tag. 4. When prompted, touch the Android device to the writable tag. A message appears, confirming that the tag was successfully written Logging in Using the NFC Tag The Kramer VIA app must be installed on your device to log in using the NFC tag (see section 4.1). 1. Enable the NFC feature on your Android device. 2. Touch the Android device to the tag. You are automatically logged into VIA Collage. The room code is bypassed Room List Manager The Room List Manager displays a list of room names, which are the IP addresses used by the VIA devices in your network. Room names are automatically saved whenever you log in and the list can be populated from the VSM (VIA Site Management) server or from a text (.txt) file containing room names. The Room List Manager enables Creating shortcuts on your device to any room in the list. VIA Collage - Setting Up VIA Collage 17

27 To access the Room List Manager: Click the location icon to the right of the Room Name field on the VIA login window (Figure 4). The Room List Manager window appears. Figure 7: Room List Manager Window To populate the room list from the VSM server: Type the VSM server address in the field at the top of the Room List Manager window and click Get List. 18 VIA Collage - Setting Up VIA Collage

28 To populate the room list from a plain text file: 1. Create a plain text file with a list of IP addresses separated by a line break. Figure 8: Plain Text Room List File 2. On the Room List Manager window, click Import and open the plain text file. The addresses in the text file appear in the Room name list. To rename a room: 1. Click a room name in the Room List Manager list. A text box appears. Figure 9: Rename Room Text Box 2. Type a new name for the room and click OK. The room IP address appears in the list under the new name. VIA Collage - Setting Up VIA Collage 19

29 To create a shortcut for a room: 1. Select the checkbox next to the relevant room name in the Room List Manager list and click Create Shortcut. A file browser window appears. 2. Select the location for the room shortcut. A shortcut is created. 3. Click the shortcut to open a VIA login window with the Room Name field filled in with the name you selected in step Mirroring Using ios/os X Airplay Service All participants in a meeting using an Apple device can mirror their screen on the main display using the Apple AirPlay service. No app is required to activate this mode. However, you must enable the ios mirroring feature in the VIA Collage embedded web pages (see section ). Minimum requirements for mirroring using Airplay services are: iphone or ipad/mini ipad Version ios9 (ios10 is recommended) Mac Books and Apple Computers Version OS X (El Capitan). 20 VIA Collage - Setting Up VIA Collage

30 To mirror your screen using AirPlay Services: 1. Connect your Apple device to the network that VIA Collage is connected to. 2. For iphone or ipad/mini ipad: Swipe up from the bottom to reveal the Control Center and click AirPlay. Figure 10: iphone Control Center For Mac Books and Apple Computers: Click the AirPlay menu on the Apple Menu Bar, located in the top right corner of the screen, near the clock. 3. Choose VIA Collage s AirPlay device name (default = VIA_AirMirror_XXXX, where XXXX is a random combination of letters and numbers). If the room code is enabled, a message appears asking you to enter the code. 4. Type the code that appears on the VIA Collage main display. Mirroring starts and your screen appears on the main display. VIA Collage - Setting Up VIA Collage 21

31 To properly disconnect iphone or ipad/mini ipad and stop mirroring: 1. Swipe up from the bottom to reveal the Control Center. Figure 11: Apple AirPlay Toggle 2. Tap the AirPlay Mirroring toggle button. Mirroring stops. 3. Tap iphone/ipad. 4.4 Mirroring Android Devices Using Kramer VIA Android devices must have the Kramer VIA app installed to mirror their screen. Your device must support Android version 5.1 as a minimum. The latest Android OS version is recommended. To mirror your Android device screen using Kramer VIA: 1. Connect your Android device to the network that VIA Collage is connected to. 2. Log in to Kramer VIA (see section 4.2). 22 VIA Collage - Setting Up VIA Collage

32 3. Click Present at the top of the VIA dashboard (Figure 14). A confirmation message appears. Figure 12: Presenting (Mirroring) Confirmation Message 4. Click START NOW to confirm. Mirroring starts and your screen appears on the main display. 5. Minimize the Kramer VIA app by clicking the Home button of your device and open any content on your device to share it on the main display. 6. To stop mirroring your screen, re-open the Kramer VIA app and click Stop Presenting at the top of the VIA dashboard. Note: Android mirroring does not support audio. Audio is heard from your device and not from the output of the VIA device. VIA Collage - Setting Up VIA Collage 23

33 5 VIA Collage Functions The VIA Collage dashboard enables using functions and configuring settings. VIA Collage provides two types of dashboards: Gateway Dashboard section 5.1 User Dashboard section 5.2 In addition, many VIA Collage functions are accessed from the: Taskbar Menu see section 5.3. The following section may not present all current features that are available for VIA Collage. For a complete, updated list of available features go to: Some features only appear when the user is in Moderator Mode (see section ) 24 VIA Collage - VIA Collage Functions

34 5.1 Gateway Dashboard The Gateway Dashboard is available when accessing the VIA Collage user interface directly through the VIA Collage device. Figure 13: VIA Collage Gateway Dashboard Features Icon Features Whiteboard Participants Cloud Web Browsing Screen Share Third Party Apps File Transfer Action Allows user to see and access all available features of VIA Collage Opens a canvas to annotate, draw, and update document collaboratively over a live stream Provides a list of all participants in the session Open the Cloud and all the files that are saved or shared between participants Opens the browser at the VIA Collage gateway to present any content directly from the Web site Pushes a mirror of the VIA Collage collaboration display onto the user s devices. The user can see all the activities of the VIA Collage collaboration display on his screen. This feature is called View Main Display in the Client menu. Shows third-party applications installed and integrated with VIA Collage Shares files between the available participants during the session VIA Collage - VIA Collage Functions 25

35 Icon Chat HDMI Input Picture in Picture Display Layout Settings Reboot Shut Down Action Allows sending chat messages among available participants during that session Displays/hides the external video source connected to the VIA Collage input Switches the external video source (HDMI input)between PIP (Picture-in-Picture) mode and full screen mode Allows selecting the layout when several participants are stepped-in (thumbnail view or dynamic view) Performs settings on the LAN, configurations related to thirdparty apps and system control Reboots the VIA Collage System Shuts down the VIA Collage system 5.2 User Dashboard The User Dashboard is available when accessing the VIA Collage user interface from an external device (see section 1.2.2). For more information about User Dashboard functions, see section 6.1. Figure 14: VIA Collage User Dashboard Features Icon Features Present Participants Multimedia Action Allows user to see and access all available features of VIA Collage Allows the user to show his device's screen on main display, or to stop presenting once activated Provides a list of all participants in the session Supports video formats: avi, vob, mp4, mov, mpx (ex. mpg). 26 VIA Collage - VIA Collage Functions

36 Icon Files Whiteboard Start Collaboration View Main Display Chat Enable Control File Transfer HDMI Input Picture in Picture Third Party Apps Action Shares smooth full-motion video (up to 1080p/60) and photos Drag and drop files to the cloud to share instantly with everyone in the session Opens a canvas to annotate, draw, and update document collaboratively over a live stream Click to collaborate through a common display using your own device. Multiple users can interact and control the main display at the same time Shows a mirror of the VIA Collage collaboration display on the user s devices (laptop, ipad, MacBook, Android tablet). The user can see all the activities of the VIA Collage collaboration display on his system (this feature is called "Screen Share" in the Admin menu) Allows sending chat messages among available participants during that session Gives participants control over the presenters Mac or PC laptop Shares files between the available participants during the session Displays/hides external video source connected to the VIA Collage input Switches the external video source (HDMI input)between PIP (Picture-in-Picture) mode and full screen mode Shows third-party applications installed and integrated with VIA Collage Note: Different devices enable different features depending on the device capabilities. See the following illustrations. VIA Collage - VIA Collage Functions 27

37 Figure 15: Example of Mobile Drawer Features Layout 28 VIA Collage - VIA Collage Functions

38 5.3 Taskbar Menu Figure 16: Kramer VIA Taskbar Menu After a successful login to VIA Collage through Kramer VIA app, a VIA icon appears in the taskbar of your Windows or Mac computer. Click this icon to access menu of the Kramer VIA functions. Some of the options on the taskbar menu are also found in the dashboard. The following are some of the functions found in the taskbar menu that may not be available in the VIA dashboard: Start Streaming starts streaming the main display to a computer (see section ) epolling after logging in as an administrator or moderator with epolling access, opens the embedded web pages for managing and running a poll (see section ). Settings opens Client Preferences that include Encoding Format (see section 7.1.4) and enabling a touch screen for collaboration (see section 7.1.5). Session Reset resets the current session and disconnects all users. Logout logs the user out of Kramer VIA. VIA Collage - VIA Collage Functions 29

39 6 Using VIA Collage VIA Collage is a powerful and versatile collaboration hub that gives participants a wide selection of presentation tools. In this section, we will look at each of those tools and discuss briefly how it works. 6.1 VIA Collage User Dashboard Once you have logged in to VIA, the Dashboard is displayed on your device screen. This Dashboard provides basic navigation through VIA. The Dashboard displays your main navigation icons, Features", Present and Participants". Each one of these three icons represents the core functionality of VIA. The section below identifies and defines each icon. Clicking the Features tab on the main menu allows the user to see and access all available functions of VIA Collage Clicking the Present tab on the main menu displays your PC/device screen on the main screen. After selecting the icon, the Present button automatically changes its displayed name to Stop Presenting. Once you have finished sharing/displaying your content, you select Stop Presenting to remove your desired content from the display Clicking the Participant List tab reveals a list of all participants in the session. It also opens the capability for Chat and File-Sharing functionality with the other participants Figure 17: VIA Dashboard Participants Tab Under Participants, the following icons are used: 30 VIA Collage - Using VIA Collage

40 Item Icon Meaning Display Status Start a presentation at a display The user is currently presenting Chat Status Start a chat session with any available participants The participant is currently chatting with you. Click to open the chat session File Transfer Start a file transfer with another participant File transfer is already active with that participant Enable Control Take control of any user while the user is displaying Admin has the control of that user 6.2 Collaborating VIA Collage offers state-of-the-art collaboration functionality. VIA allows up to 254 meeting participants to collaborate utilizing a compatible external wireless network. The collaboration features enable a participant to interact with the main display as if it were a part of their own device screen, using their own mouse, keyboard and touch screen. VIA Collage - Using VIA Collage 31

41 To use the collaboration feature for a device with a mouse and keyboard: 1. In the dashboard Features (Figure 14), click Start Collaboration. A check appears and the icon changes to Stop Collaboration. Figure 18: Stop Collaboration in the Dashboard Features A floating Stop Collaboration icon also appears in the upper right corner of your screen. Figure 19: Floating Stop Collaboration Icon 2. Click and drag the floating Stop Collaboration icon to another location on your screen, if necessary. 32 VIA Collage - Using VIA Collage

42 3. Move your cursor past the top of your device screen. Your cursor appears on the main display with your nickname next to it. Figure 20: Collaboration Cursor on the Main Display 4. Use your cursor as a pointer or operate any of the features from the main display dashboard and use your keyboard to type text on the main display, when necessary. 5. To use your cursor to control your own device, move your cursor past the bottom of the main display until it appears on your device screen. VIA Collage - Using VIA Collage 33

43 To use the collaboration feature for a device with a touch screen: Note: For laptops with touchscreens (e.g. MS Surface TM), you must enable the touch screen for collaboration see section ( 7.1.5). 1. In the dashboard Features (Figure 14), click Start Collaboration. A virtual touchpad appears on your device sceen. Figure 21: Virtual Touchpad 2. Use the top section of the touchpad to move the mouse. 3. Tap the bottom right and bottom left sections for right-click and left-click. 4. Tap the yellow Lock button to lock the left-click in pressed position and move the cursor using the top section of the touchpad for dragging or selecting. The left-click button turns red and remains locked until you remove your finger from the touchpad. To stop collaborating: For a laptop: Click Stop Collaboration in the dashboard Features or the floating icon. Collaboration stops and your cursor disappears from the main display or the 34 VIA Collage - Using VIA Collage

44 virtual touchpad disappears from your screen (when using a touchscreen). For a mobile device: Click your device s Features button. Collaboration stops and the virtual touchpad disappears from your screen Collaboration Scenario Note: In the description below, we describe a scenario with only two users for simplicity. User #1 is showing content from their device. User #2 is collaborating with User #1 s content. 1. Collaboration begins when User #1 Steps-In and begins displaying content. 2. With content being shown, User #1 then selects Enable Control from the dashboard Features. At this point, all connected users have full control of User #1 s computer. 3. Once Enable Control is selected, a red check mark appears on the upperright of the icon. Figure 22: Enable Control Icon with Check Note: To disable this functionality once the collaborative session has ended, select the same Enable Control icon and the red button disappears. Once deselected, no other participants have access to that computer. VIA Collage - Using VIA Collage 35

45 4. User #2, who can now see User #1 s content on the main display, selects Start Collaboration from the dashboard Features. 5. User #2 moves their cursor to the top of their own screen (as if VIA s main display was an extended desktop) onto the main display. An additional cursor with User #2 s nickname and a unique color appears on the screen. 6. At this point, User #2 can access and make changes to the displayed content from User #1 s computer. Note: User #2 has complete access to User #1 s computer, even beyond the content currently being displayed. 7. Once the collaborative session has ended, User #1 saves the content to their hard drive. If desired, User #1 can use the dashboard File Transfer feature to share the edited document with all participants. 8. User #1 now clicks the Enable Control icon, disabling the ability for any other participant to control or modify their content or device. 36 VIA Collage - Using VIA Collage

46 6.3 Enabling Control This function allows the admin to take control of a participant's PC (Windows or Mac OS). (In our example, Figure 23, user Dave has stepped in and the Admin has taken control of Dave): The admin can work on Dave's system as he has taken control. (Admin can play media or work on a document or presentation file collaboratively with Dave). Any other participant who wants to take control or collaborate with Dave's system can click the Start Collaboration icon and drag his laptop mouse to the top and off their local screen. That cursor now moves to the VIA Collage unit and appears on the main display of Dave. Buttons are shown in the picture below: Figure 23: Enable Control VIA Collage - Using VIA Collage 37

47 6.4 Chatting with Participants The admin or user can start a chat session to exchange text messages between users. To initiate a chat session: Go to the participant list and click the chat icon for the desired participant. The chat window opens and you can chat with selected participant: Figure 24: Chat Window In the chat window, the participant s name is at the left side of the window and your chat messages are on the right side. The user can check for active chat sessions by going to Features > Chat 38 VIA Collage - Using VIA Collage

48 6.5 Transferring Files VIA Collage can transfer files between PC/Mac logged in users. To share a file: Go to the participant list and click the file share icon for the desired participant with whom you wish to share a file. In the cloud directory, select the desired file on your device. Then, click Share Figure 25: Admin File Sharing The target participant selects a location to save the file and start the file transfer process. Once completed, the file is saved on that participant s system. Figure 26: User File Sharing When completed, the file is saved at receiver s system. You can check or cancel currently sharing file from Features > File Transfer. VIA Collage - Using VIA Collage 39

49 6.6 Handling Multimedia This section explains the various forms of handling multimedia Video Player VIA offers users the ability to play video at a full HD 1080p/60fps rate. Full 1080p/60fps video is obtained by streaming the video from the VIA Client application to the VIA Gateway. The video file never leaves the user s client device and is not transferred to VIA. Below are the two ways you can play video from VIA: File Searching Media Files 1. Select Multimedia from your Features menu on the dashboard 2. Click Add Media in the lower left corner 3. Select a video you would like to add and click Open 4. The file is then displayed within the My Media section 5. Double-click the media file and the video begins playing Drag/Drop Media directly to VIA 1. On the left-hand side of the VIA dashboard you see a small VIA logo 2. Select the file you want to play from any folder on your device 3. Drag the file to the logo only. The video does not play if you try to drag the file to the left, right, below or above the logo 4. Once released, the video automatically starts playing Note: When showing videos through VIA, the video is not being transferred from your device to the VIA unit. All videos are being encoded directly on your BYOD device through the VIA software and then streamed from your device to the VIA unit. The VIA unit then decodes the streamed file for playback. Note: Without using the VIA software, media files can be played from your device using native media players you have installed such as QuickTime and/or Windows Media Player. However, if you choose this method and do not use VIA for video playback, your 40 VIA Collage - Using VIA Collage

50 video is only mirrored to the display. Using this method, you may experience lower frame rates, inconsistent playback and increased latency, depending on your laptop system performances RTSP Streaming Through VLC The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers. The protocol establishes and controls media sessions between end points. Clients of media servers issue commands like play and pause, to facilitate real-time control of playback of media files from the server. VIA GO supports RTSP. A media played locally on a computer can be streamed on VIA GO, provided the computer and VIA GO are on connected networks. For RTSP Streaming using VLC: 1. Open VLC. Figure 27: VLC Media Menu VIA Collage - Using VIA Collage 41

51 2. Click Media > Stream. The Open Media window appears. Figure 28: Open Media Window 3. Click Add and select a file to stream and click Stream. The Stream Output/Source window appears. Figure 29: Stream Output/Source Window 42 VIA Collage - Using VIA Collage

52 4. Click Next. The Stream Output/Destination Setup window appears. Figure 30: Stream Output/Destination Setup Window 5. Select RTSP from the New Destination drop down and click Add. The RTSP tab appears. Figure 31: Stream Output/Destination Setup RTSP Tab VIA Collage - Using VIA Collage 43

53 6. Type a short name to be used as a Path and click Next. The Stream Output/Transcoding Options window appears. Figure 32: Stream Output/ Transcoding Options Window Clear the Activate Transcoding checkbox and click Next. The Stream Output/Option Setup window appears. Figure 33: Stream Output/Option Setup Window 44 VIA Collage - Using VIA Collage

54 7. Select Stream all elementary streams and click Stream. 8. Open the VIA GO dashboard and click Features > Multimedia > Streaming Player. 9. Type a URL name in the following format: rtsp://<local computer IP address>:8554/<name mentioned in step 6>. 10. Click Add Media. 11. Select RTSP stream and click the play button to stream this media on VIA GO RTP Streaming Through VLC The RTP (Real-time Transport Protocol) is a network protocol for delivering audio and video over IP networks. RTP is used extensively in communication and entertainment systems that involve streaming media, such as telephony, video teleconference applications, television services and Web-based push-to-talk features. VIA Collage - Using VIA Collage 45

55 VIA Collage supports RTP. A media can stream on a VIA Collage unit, provided the computer and the VIA Collage unit are on connected networks. For RTP Streaming using VLC: 1. Open VLC. 2. Click Media > Stream. 3. Click Add, select a file to stream and click Stream. 4. Click Next on the next screen. 5. Choose RTP/MPEG Transport Stream from the New Destination drop down and click Add. 6. Enter VIA Collage unit s IP address and click Stream. 7. Open VIA Collage client and click Features > Multimedia > Streaming Player. 8. Type a name as the URL name. 9. The URL path takes the form: Rtp://< VIA Collage IP address>: Click Add Media. 11. Select the RTSP stream and click the play button to stream this media on VIA Collage. Note: If a URL is already present in the streaming list above, the VIA client generates a warning for both modes RTP and RTSP. 6.7 View Main Display By selecting View Main Display, a live view of the main screen is displayed on the user s device to allow a closer look at the presentation and to enable annotating the content displayed on the main display. Note: View Main Display is designed for visual reinforcement and is shown at a reduced frame rate in an effort to reduce bandwidth usage. 46 VIA Collage - Using VIA Collage

56 To use View Main Display: 1. Click the View Main Display icon on the Features menu of the VIA Dashboard A new window with a live representation of the main display and a toolbar (on the bottom for mobile devices or the left for laptops) appear on your screen. Figure 34: View Main Display Window on a Laptop 2. Zoom in and out of the image using one of the following methods: On touchscreens: Pinch the screen. On PCs & Macs: Click the +/- magnification icons in the upper right corner of your View Main Display window. 3. Use the tool bar to perform the following basic whiteboarding activities: Draw, erase, add notes and save the file. Select color options. Create annotations that allow the user to take notes locally on their device without appearing on the presentation. VIA Collage - Using VIA Collage 47

57 4. Click the Switch Annotation icon. VIA saves your current screen and now, all annotations that you make appear on the main display. Note: Saved image captures are available under the Multimedia section of the VIA dashboard under Documents. 5. Click the Switch Annotation icon again. VIA saves your current screen and all annotations that you make appear only on your screen. To exit View Main Display: Click the View Main Display icon on the Features menu of the VIA Dashboard. 6.8 Managing Cloud Files The VIA Cloud or VIA hard drive, is internal memory storage by default. In the settings, you have the option to select any external drive or network storage as your preferred Files directory. Selecting Files launches a standard file management system, enabling you to select files to be stored directly on the VIA unit. The VIA Collage has 64GB of internal memory. The Files (Cloud) on the client user interface is the feature used to send a file from your computer to all participants. A copy of all shared files is also stored on the VIA Files (Cloud) feature but not been saved on VIA Collage unit. On VIA Collage, the user is given two options when they select a file to share: Share the file just to VIA to open it locally on the VIA Collage to view and edit (for example - share an Excel spreadsheet to the VIA Collage to open and edit as a group) Share the selected file with all connected participants Note: You can map your Files (Cloud) to any external memory storage or network drive through the "Settings" feature of your VIA. 48 VIA Collage - Using VIA Collage

58 To access Files (Cloud) data: Click Features and then click the Files icon to go to the Cloud directory where all the users shared files are saved. Figure 35: Shared Files on the Cloud To delete a single file from the cloud directory, click the Trash icon A warning note appears that this is a permanent deletion To delete all files from the cloud directory, click Clean Directory. A warning note appears that this is a permanent deletion 6.9 Using the Whiteboard Feature The whiteboard feature creates a canvas on the VIA Collage hub. With whiteboard, you can: Access a wide range of drawing and annotating tools Comment on any content shown on screen Insert any kind of images Annotate on an extended desktop To open the Whiteboard: Go to the main menu and click the Whiteboard icon. This starts a whiteboard session on VIA Collage. VIA Collage - Using VIA Collage 49

59 Item Icon Action Figure 36: Whiteboard Toolbar 1 Pen Enables drawing on the whiteboard: Tapping on the White Triangle opens Colors & Thickness options selection 2 Eraser Erases your annotations: Tapping on the White Triangle opens Thickness options selection 3 Capture Area The mouse pointer turns into a plus sign. Click the upper left corner of the area you want to capture and drag along the screen to the limit of the capture. The selected area is displayed in gray. The area is then included in the current or new page as an object 4 Arrow Selects any object or image 5 Text Inserts text on your whiteboard page 6 Font Changes the text font of your whiteboard page 7 Image Inserts an image at your whiteboard page 8 Create Notes Creates comments or remarks about your annotation on your whiteboard page 9 Web Browser Opens your default web browser and offers annotation tool 10 Keyboard Opens a virtual keyboard to insert text on your whiteboard 11 New page Creates a new page or to add a new page 12 Previous page Moves to previous page (when multiple pages added) 13 Current Page Moves to current page (when multiple pages added) 14 Next page Moves to next page (when multiple pages added) 15 Save Saves all your activities either as PDF or as JPEG format 16 Show Desktop Displays your desktop with all running applications. The user can also annotate at the running application using the desktop stylus 17 Close Closes Whiteboard screen. 50 VIA Collage - Using VIA Collage

60 Note: Whiteboard toolbar can be moved to bottom (and back to top) of the display by clicking on the small arrows visible at right side of the toolbar Figure 37: Wide Desktop Figure 38: Multiple Screens VIA Collage - Using VIA Collage 51

61 6.9.1 Show Desktop Show Desktop allows you to hide the whiteboard and to navigate freely on your desktop. A toolbar is available for making annotations on your desktop and capturing an object. For example, capture an area of the screen and add it as an object in your current page. Icon Name Action Pencil Draws on the whiteboard (You can change the color and the thickness of your pen by selecting the options available from the bottom white triangle) Eraser Erases precisely what you have drawn on the whiteboard (You can change the thickness of your eraser by selecting the options available from the bottom white triangle) Pointer Selects any object you want to move Window selection Directly captures a window and all of its content Capture Area Tool Notes The mouse pointer turns into plus sign. Click and drag over the desired area Adds remarks or comments about the annotated content Virtual Keyboard Inserts text on the whiteboard Save Saves your activity in either.jpg or.pdf format Whiteboard Press this icon to immediately switch to your full screen whiteboard page Exit Exits the whiteboard 52 VIA Collage - Using VIA Collage

62 6.10 Screen Share Screen Share allows the admin to share his screen with all available users so that the user can see all the activities of the gateway running at their local system only. To use Screen Share: Click Features and then click Screen Share A check mark appears on the Screen Share button and the user sees the main display on their screen. Figure 39: Screen Sharing The user can zoom in and out by using the magnifying glass icons ( + and - ) at the top of the window. Using the tool bar on the left, the user can Pause at any slide to annotate it and reload at any time to resume with the current slide being preseted. To view the main collaboration display on the user s system, the user needs to stop both his display and media. VIA Collage - Using VIA Collage 53

63 6.11 Showing Content from a Third Party Device VIA Collage gives you the flexibility to show content from any connected third-party device such as a media player, Apple TV, Roku, video cameras with composite video or HDMI outputs, and Samsung s AllShare Play wireless hub, along with your display. You can connect an extra device to VIA Collage using the HDMI input, or add an external HDMI switcher to select from multiple third-party devices. To use this feature: Click Features, then click Show/Hide output of HDMI Input 6.12 Recording a Meeting Figure 40: Showing a Third-Party Screen VIA Collage enables you to record all activity that appears on the main display during the course of a meeting. To manage recordings see section To record a meeting: 1. Open the Participants tab on your Kramer VIA dashboard and click Become Moderator. 54 VIA Collage - Using VIA Collage

64 2. Open the Features tab on the dashboard. Figure 41: Record in Features Tab 3. Select Record. The Record screen appears. Figure 42: Record Screen 4. Click the large Record button to start recording the meeting. 5. Click the Pause button to pause or resume. VIA Collage - Using VIA Collage 55

65 6. Click the Cancel button to stop the ongoing recording without saving. 7. Click the Stop button. The Recording screen appears. Figure 43: Recording Screen 8. Type a Session Name and Description for the recording. 9. Select the checkbox at the bottom of the screen to download a copy of this recording to your device. 10. Click Save. The recording is saved on the system or on the USB drive connected to the VIA Collage, depending on the settings selected by the administrator. To access saved recordings from the system, see section VIA Collage - Using VIA Collage

66 6.13 Streaming a Meeting Session VIA Collage enables you to stream all activity on the main display during the course a meeting to other VIA gateway units are computers. VIA Collage enables two types of streaming options: Unicast Streaming (section ) Multicast Streaming (section ) Unicast Streaming VIA Collage can stream the main display to the following types of receivers: Another VIA Unit Computer (Windows, Linux, Mac) which can run VLC player Creating a Unicast Streaming URL To create a unicast streaming URL: 1. Find the IP address of the receiver using one of the following methods: Windows computers type ipconfig in the Command Prompt. Mac computers type ipconfig in the Terminal. Another VIA unit use the room name that appears on the Home screen. 2. Use any allowed port number from Use the following format for the UDP URL format : udp://<ip address>:<port number>/. Example: For a receiver with an IP address of and an allowed port of 2234, the UDP URL is: udp:// :2234/ VIA Collage - Using VIA Collage 57

67 Feeding the Receiver Information to VIA Collage The receiver information must be fed to VIA Collage before streaming can begin. To feed receiver information to VIA Collage: 1. In the VIA Management > VIA Settings tab, click the Recording & Streaming tab. Figure 44: VIA Settings > Recording & Streaming Tab 2. In the Streaming section, paste the receiver URL in the Streaming URL text box. The URL must be in the format explained in section Click Activate ON. Streaming is activated and the Streaming URL field is disabled. 4. To change the receiver URL while streaming, click Activate Off. 5. Paste the new URL in the box and click Activate On. 58 VIA Collage - Using VIA Collage

68 Streaming from one VIA Unit to Another VIA Unit To stream from one VIA gateway unit ( such as VIA Collage) to another VIA unit, you need: Two VIA gateway units, one for a receiver and one for a sender One Windows or Mac computer with the latest VIA client application installed To stream from one VIA unit to another VIA unit: 1. Connect the two VIA units and the computer to the same network. 2. Use the receiver VIA s room name to create a URL as described in section On the computer, launch the VIA client application and log on to the sender VIA unit. 4. Take moderator rights if Moderator Mode is on. 5. Click the VIA icon in the computer taskbar and select Start Streaming. 6. On the computer, log out and log in to the receiver VIA unit. 7. In the Dashboard, click Features > Multimedia. 8. Click the YouTube & Streaming tab. 9. Type an easily recognizable URL Name. 10. Type the TCP or UDP URL configured in section Click Add Media. The URL is added to the list. 12. Select the added URL and click Play. Streaming begins from one VIA unit s display to the other VIA unit s display. VIA Collage - Using VIA Collage 59

69 Streaming from a VIA Unit to a Windows/Mac Computer To stream from one VIA gateway unit (such as VIA Collage) to a Windows/Mac computer, you need: One VIA gateway unit, for a sender One Windows or Mac computer with the latest VIA client application installed for a receiver To stream from one VIA unit to to a Windows/Mac computer: 1. Connect the VIA unit and the computer to the same network. 2. Use the receiver computer s IP address to create a URL as described in section Use this URL on the VIA unit s web pages as explained in section Log in to the VIA client application on the receiver computer. 5. Take moderator rights if Moderator Mode is on. 6. Click the VIA icon in the computer taskbar and select Start Streaming. 7. Launch VLC. 8. Click Media > Open Network Stream. 9. Type the streaming URL as udp://@:<port number> Streaming begins and is displayed on the receiver computer. 60 VIA Collage - Using VIA Collage

70 Multicast Streaming VIA gateway units (such as VIA Collage) can stream their screens as a multicast so that multiple devices can view the gateway s display Creating a Multicast URL To create a Multicast IP URL: 1. Select an IP address in the following range: to Select any allowed port number from For an IP address of and an allowed port of 2222, define the UDP URL as: udp:// :2222/ Feeding the Multicast IP Information to the VIA Unit To feed multicast information to the VIA unit: 1. Click VIA Management > VIA Site Settings on the left tabs of the VIA web pages. The VIA Site Settings tab appears. 2. Click the Recording & Streaming tab. 3. Under the Streaming section, paste a URL in the Streaming URL text box in the format described in section Click Activate ON. Streaming is activated and the Streaming URL field is disabled. 5. To change the receiver URL while streaming, click Activate Off. 6. Paste the new URL in the box and click Activate On. VIA Collage - Using VIA Collage 61

71 Starting the Multicast Stream 1. Launch the VIA client application on a Windows / Mac computer. 2. Make sure the client computer is on the same network as the VIA gateway. 3. Take moderator rights if Moderator Mode is on. 4. Click the VIA icon in this computer s taskbar and select Start Streaming Receiving a Multicast Stream on Multiple VIA Units 1. Login through the VIA Client to the target VIA unit. 2. On the dashboard, click Features > Multimedia. 3. Click YouTube & Streaming tab. 4. Type the streaming URL as udp://@<ipaddress>:<port number> 5. Click Add Media. The URL is added to the list. 6. Select the added URL and click Play. Streaming begins from one VIA s display to another VIA gateway. 7. Repeat steps 1 6 to stream to another VIA unit. Receiving Multicast Streams on Multiple Windows/Mac Computers 1. Launch VLC on the client computer. 2. Click Media > Open Network Stream. 3. Type the streaming URL as udp://@<ipaddress>:<port number> Streaming starts from the VIA unit to the receiver computer. 4. Repeat steps 1 3 to stream to another computer. 62 VIA Collage - Using VIA Collage

72 6.14 Conducting a Poll VIA Collage enables you to select questions for a poll or exam, send the questions to participants, and view and collect results. To create and manage poll questions using the embedded web pages, see section ). The Polling feature must be enabled from the web interface by the administrator in order to be accessible by the moderators. To conduct a poll: 1. Open the Participants tab on your Kramer VIA dashboard (Figure 75) and click Become Moderator. 2. Open the Features tab of the VIA taskbar menu (Figure 16). 3. Click epolling. The Manage Poll Login screen appears. Figure 45: Manage Poll Login Screen VIA Collage - Using VIA Collage 63

73 4. Type your Username and Password and click Login. The Poll List screen appears. Figure 46: Poll List Screen 5. Select the Poll Start Date and Poll End Date 6. Type a keyword in the Category/Question box and click Search. The search results appear below the Search button. 7. Select the required questions to include in the poll. 64 VIA Collage - Using VIA Collage

74 8. If required, select the following checkboxes for each question: Publish results displays statistical results window for each question on the screen of each participant. Figure 47: epolling Publish Results Window on Participant s Screen Show live results displays a graph for each question on the main display with live response results. Figure 48: epolling Show Live Results on Main Display VIA Collage - Using VIA Collage 65

75 9. Click Start Selected Poll. The poll starts and a message appears on the screens of all participants that are logged in to VIA. Figure 49: Poll Start Participant Message 10. To stop a poll, select the relevant questions on the Poll List screen (Figure 46) and click Stop Poll at the bottom of the screen. 66 VIA Collage - Using VIA Collage

76 To participate in a poll: 1. Click Participate on the message that appears on your device at the start of a poll (Figure 49). OR Click the Poll icon in that is displayed at the bottom of the dashboard Features tab during the poll. Figure 50: Poll icon in the Dashboard Features Tab A window appears on your device with the first question. Figure 51: Poll Question Window 2. Select your answer and click Submit. The next question in the poll appears. VIA Collage - Using VIA Collage 67

77 3. Select your answer and click Submit for each question in the poll Picture-in-Picture The VIA Collage Picture-in-Picture feature lets you toggle between full-screen mode and PIP mode for HDMI Input. To use PiP: Click Features, and then click Picture-in-Picture. i This toggles the HDMI Input video signal mode between PIP and Full Screen. If the message shown below appears when HDMI Input is selected, it means that there is no device connected to VIA Collage s HDMI input, or a connected device is not turned on. Report this condition to the admin Calling with Skype / Skype for Meeting (if installed) VIA Collage lets you call using Skype to any other Skype user in the world. To activate Skype: Click Features > Third Party Apps and click This launches Skype / Skype for Business and user can login and start calling/messaging or video conferencing with any available contact Using GoToMeeting (if installed) GoToMeeting is integrated with VIA Collage, providing you with a simple and powerful way to hold unlimited online meetings. A VIA Collage admin can start a meeting and share his screen with any available user, anywhere in the world. 68 VIA Collage - Using VIA Collage

78 To launch GoToMeeting, Click Features > Third Party Apps and click This takes you to the GoToMeeting website ( where you can download the executable file and start an online meeting 6.18 Using WebEx (if installed) WebEx is a conferencing program that lets you and others meet online and share files, information, and expertise. WebEx is integrated with VIA Collage. To activate a WebEx online meeting: Click Features > Third Party Apps and click the WebEx icon This links to the WebEx Web site ( from which you can download the app and start online meetings Using the Web Browser VIA Collage can directly launch a Web browser. You do not need to exit VIA Collage to open a Web site, or launch a Web-based presentation. To open the Web browser: Click Features and click the Web Browsing icon This opens the default browser (Internet Explorer) through VIA Collage and you can navigate to any Web site or online video/presentation file. Note: In the Web management interface of the settings, you can change the default browser to any one you prefer. For more details, see the Web management settings section Uploading to a Third Party Cloud App Link your cloud service (Google Drive, Drobox or OneDrive) account to your VIA application and enjoy full access to your online documents. VIA Collage - Using VIA Collage 69

79 Select one file from your cloud service and select among the following options: Open - Open the file on your screen and Present to share it on main screen Download - Create a copy of your online file to easily access it from your VIA Multimedia Feature Share - Share the selected file using your preferred mailing service Alternatively, enjoy the ability to select one file saved in your VIA Multimedia feature (photo, document or video) and choose to upload it to your cloud service account, for later usage. 70 VIA Collage - Using VIA Collage

80 7 Configuring VIA Collage Configure basic settings directly from the Settings window of the Kramer VIA app (see section 7.1). Configure advanced settings from the VIA embedded web pages (see section 7.2). 7.1 Configuring Settings from the Kramer VIA App The VIA Settings window enables you to configure Network settings, install/uninstall third party applications, and view and configure system settings such as audio, display and language. To access the VIA Settings window: 1. Open the Features menu and click Settings. The login window appears. Figure 52: VIA Settings Login Window 2. Type the Username (default = su) and Password (default = supass). VIA Collage - Configuring VIA Collage 71

81 3. Click Login. The VIA Settings window appears. Figure 53: VIA Settings Window LAN Settings Tab 4. After changing settings, click Reboot to restart VIA Collage and apply all new settings Configuring Network Settings Network settings can also be configured from the embedded web pages (see section 7.2.3). Your VIA Collage unit is set to DHCP LAN settings by default. When changing Network settings, make sure they are correct. Incorrect values can cause a loss of communication. 72 VIA Collage - Configuring VIA Collage

82 It is also possible to setup your VIA Collage in Dual network mode by selecting the Enable Dual Network check box. For more details about how to properly configure this feature, go to: If you do not require connecting your VIA devices to 2 different networks, make sure to disable the VIA dual network feature and deactivate or unplug the unneeded RJ-45 cable to avoid unwanted communication from this socket. To change the IP address: 1. In the LAN Settings tab of the Settings window (Figure 61), type the IP address, subnet mask, default gateway, and DNS server. 2. Click Apply Settings and click OK in the confirmation message. 3. Click Reboot. VIA Collage restarts with the new settings System Control Settings To configure system click the System Controls tab of the VIA Settings window. Figure 54: System Control Screen VIA Collage is pre-activated by Kramer. If your unit needs to be re-activated, contact Kramer Technical Support. VIA Collage - Configuring VIA Collage 73

83 7.1.3 Third Party App Settings The Third Party App feature allows a user to add shortcuts to any third party applications already installed on VIA Collage. A user can then launch these applications without exiting VIA Collage. The VIA Collage administrator can also install any other third party application that is not available on the system that a user wants to run. To add a third party application shortcut: 1. Click Third Party Apps 2. Click Add Application Exe File 3. Browse to the executable of the application that you want to add as a shortcut, for example go to: C:\Program Files (x86)\kingsoft\kingsoft Office\office6 and select wpp.exe to add the shortcut of Word of Kingsoft Office 4. Click Reboot Figure 55: Third Party Apps Screen The user can also change the icon image and name of the added third party application. 74 VIA Collage - Configuring VIA Collage

84 To change the icon image and name of application: 1. Click Advance tab. The Set Application Name and Icons page opens. Figure 56: Setting Application Name 2. Click Click here to browse and change the icon image. 3. Change the application name from Application Name field. 4. Close this page and the settings page as well. 5. Reboot the VIA Collage hub If you want to add a shortcut of any of these apps to your main display, check the add to Shortcut checkbox for quick access to these apps. VIA Collage - Configuring VIA Collage 75

85 6. Close this page and the settings page as well. 7. Reboot the VIA Collage hub. To control the Quick access app bar position: Open settings from the bar and change the bar location To Install a Third Party Application: 1. Click Install Applications 2. When asked to logout as a VIA Collage user, click Yes 76 VIA Collage - Configuring VIA Collage

86 3. Login again as an administrator and now you can install any application. The default password is viaadmin. 4. Now download any application on your system and install it on the unit. 5. Reboot the system after installation and add the application shortcut under third party apps for future use as explained above. The user can also create a link with an associated icon to a desired Web page. She/he must give this icon a special URL Name and type in his Web URL, for example: After rebooting, the link to this specific Web site is accessible from the Third Party Apps icon, in the main feature menu Defining the Encoding Format Two encoding formats are available: H.264 Default format if your OS supports H.264 encoding. The format reducing bandwidth requirements when Presenting. JPEG If the OS does not support H.264 encoding, enable this format. VIA Collage - Configuring VIA Collage 77

87 To define the encoding format: 1. Click Settings in the VIA taskbar menu (Figure 16). The Client Preferences screen appears. Figure 57: Client Preferences Screen 2. Select the required Encoding Format for Presentation Enabling Touch Screen Collaboration To enable the touch screen to be used for collaboration (see section 6.2) when using a laptop with a touchscreen, 1. Click Settings in the VIA taskbar menu (Figure 16). The Client Preferences screen appears (Figure 57). 2. Select the Use touch screen for collaboration checkbox. 78 VIA Collage - Configuring VIA Collage

88 7.2 Configuring Settings Using the Embedded Web Pages VIA Collage embedded web pages enable you to view and manage your device system settings, configure security settings, select which VIA features are displayed, and setup interactive features like epolling and digital signage. To access the VIA Collage embedded web pages: 1. Open the VIA web browser (see section 6.19) or a web browser on a device connected to the VIA network.and go to the IP address for your VIA Collage unit. The embedded web pages Welcome page appears (Figure 3). 2. Click Manage Gateway Settings in the upper right corner. The Administrator Login page appears. Figure 58: VIA Web pages Administrator Login Page 3. Type the Username (default = su) and Password (default = supass). 4. Type the two Captcha Text words with a space between them in the text box. Note: You can change the Captcha Text by pressing the red Refresh button to the right of the text box. VIA Collage - Configuring VIA Collage 79

89 5. Click Login. The Home page appears. Figure 59: VIA Web pages Home Page > System Information 6. Click the tabs on the left side of the page to open the tabs and subtabs of the VIA web pages. 7. After changing setting, click Apply to save the changes and click Reboot for changes to take effect. The VIA web pages enable you to perform the following: Viewing System Information View system information such as firmware version, date/time, disk space, ios Mirroring status, Chrome status, and LAN parameters on the Home > System Information tab of the VIA embedded web pages (Figure 59) Creating New Users The VIA embedded web pages enable creating new users and defining what system activities each user has access to. There are two default users available to log in to VIA Collage: Moderator Level User: 80 VIA Collage - Configuring VIA Collage

90 Default user name: su Default password: supass Participant Level User: Default user name: user Default password: userpass To create a new user: 1. Click User Management > Add User on the left tabs of the VIA web pages. The Add User tab appears. Figure 60: VIA Web pages Add User Tab 2. Type the new Username, Password and Password Confirm. 3. In the User Role section, select from the following administrative levels: Web Administrator access to change all system settings, including using epolling and Digital Signage. epolling able to create polls (see section ) Digital Signage able to configure the Digital Signage (see section ) The user must have Moderator status to have epolling enabled. 4. Select one of the following participation levels: Moderator user is able to become a moderator and has access to features VIA Collage - Configuring VIA Collage 81

91 such as Recording, Streaming, and Running a Poll Note: Moderator Mode must be activated to enable becoming a Moderator during a meeting, see section Participant user participates in a meeting, but cannot access moderator features. 5. Click Save. A new user is added and the User List tab appears with the new user added to the list. 82 VIA Collage - Configuring VIA Collage

92 7.2.3 Configuring Network Settings Using the Embedded Web Pages Use Network settings to change the IP address, DNS and default gateway of VIA Collage. Apply Settings after finishing and Reboot your device. MAC address of the VIA Collage device is provided here. It is also possible to setup your VIA Collage in Dual network mode by selecting the Enable Dual Network check box. For more details about how to properly configure this feature, go to: Figure 61: VIA Management - Network Settings VIA Collage - Configuring VIA Collage 83

93 7.2.4 Changing a Password To change the password of the current user: 1. Click User Management > Change Password on the left tabs of the VIA web pages. The Change Password tab appears. Figure 62: VIA Web pages Change Password Tab 2. Type the Old Password, New Password and Confirm Password. 3. Click Update. The password is changed and you are logged out of the web pages. 84 VIA Collage - Configuring VIA Collage

94 To change the password of another user: 1. Click User Management > User List on the left tabs of the VIA web pages. The User List tab appears. Figure 63: VIA Web pages User List Tab 2. Click the icon in the Edit column. The Edit User tab appears. Figure 64: VIA Web pages Edit User Tab 3. Type and confirm a new password in the Password and Confirm boxes. VIA Collage - Configuring VIA Collage 85

95 4. Change the access level by selecting or deselecting options from the User Role section (see section 7.2.2). 5. Click Update. Settings for the user are updated and the User List tab appears Configuring VIAPad For entities using VIA Pad, the first required step is to configure the VIA Collage unit in order to allow it to pair the VIA Pad devices. VIAPad Configuration Guest mode: Enable this mode in case you want the VIA Pad to act as a simple Present / Stop presenting touch device. No client application is shown on the user s display VIAPad overrides Room Code: Enable this feature if you want the VIA Pad to bypass the need to type in the Room Code authentication Room Name: Is automatically populated; it reflects the name of the VIA Collage device WiFi Configuration Auto Connect to WiFi: Enable this feature if you want the VIA Pad to 86 VIA Collage - Configuring VIA Collage

96 connect automatically to the WiFi network of the Meeting Room. You are prompted for the following details: SSID: Enter the name of the WiFi network make sure that you write it EXACTLY as defined (it is case sensitive!) Authentication Mode: Select the security used by your WiFi router among the preset options (WEP Open/ WEP Shared/ WPA Personal/ WPA2 Personal Encryption: Select the type of encryption key used by your router Key: Type the password required to join your network (up to 50 characters max) Apply Settings to save the configuration. Pair your VIA Pad devices as shown below: Configuring a Gateway to be Managed by VSM VSM (VIA Site Management) is an optional, web-based software application (subject to a separate pricing) that enables an administrator to monitor and make changes to all connected VIA Collage units or other connected gateways. VSM enables and administrator to: Add or modify an existing VIA gateway (Collage/Campus/Connect PRO/GO) Configure settings for VIA Collage/Campus/ConnectPRO/GO units by remotely accessing the embedded web pages in the units (see section 7.2) Update VIA Collage/Campus/ConnectPRO/GO units from the VSM when the updates become available VIA Collage - Configuring VIA Collage 87

97 Manage the following statuses for all Collage/Campus/ConnectPRO/GO units attached to the VSM server: CPU usage, HDD usage and alerts generation Off/On status Configuration and download status Version status Firmware upgrade scheduling Analytics reports VSM can automatically provide individual configuration to added gateways or you can configure settings locally through the gateway. Contact your regional sales representative for more details about this solution. 88 VIA Collage - Configuring VIA Collage

98 To configure a gateway to be managed from VSM: 1. Click VIA Management > VIA Site Management on the left tabs of the VIA web pages. The VIA Site Management tab appears. Figure 65: VIA Web pages VIA Site Management Tab 2. Type the VSM Server IP. 3. Type the Gateway ID that was defined in VSM for this gateway. 4. Click Validate and Save. Changes take effect immediately. The VIA device (Collage, Connect Pro, Campus, or Go) must be able to connect to VSM while validating is in progress. -OR- Click Save for changes to be saved with no validation from VSM. Since validation is not made immediately, any error entered at this stage like duplication of ID must be corrected manually at a later stage. VIA Collage - Configuring VIA Collage 89

99 5. For each of the features listed on the VIA Site Management tab, define from where download the setting for the relevant feature. Select either From VIA Site Management (VSM) or From Gateway (local settings). -OR- Select either All From VIA Site Management (VSM) or All From Gateway (local settings) from the top of the VIA Site Management tab to define all features. 6. Click Reboot to restart the unit Defining Wallpaper This feature allows any corporation or institution to change the default screen to match their branding and in-room equipment usage instructions. To define the wallpaper: 1. Click VIA Management > Wallpaper on the left tabs of the VIA web pages. The Wallpaper tab appears. Figure 66: VIA Management > Wallpaper Tab 2. Click Click Here to Upload. 3. Select Wallpaper (must be an image file jpeg, png, bmp) from your system 90 VIA Collage - Configuring VIA Collage

100 4. All previously uploaded wallpapers are saved and shown as below. To select one of them, click Set. To delete one of them, click Delete. 5. Then click Reboot. The background image on VIA Collage changes after rebooting Using the VIA Settings Subtab To use the VIA Settings subtab: 1. Click VIA Management > VIA Settings on the left tabs of the VIA web pages. The VIA Settings subtab appears. Figure 67: VIA Settings > System & IOS Settings 2. Select one of the options on the top menu to display the relevant settings. VIA Collage - Configuring VIA Collage 91

101 System Settings Select System & IOS Settings on the VIA Settings subtab menu (Figure 67) to display the following options: Do not start HDMI input on startup Activate/Deactivate HDMI input when powering the unit on Activate PIP Mode Shows the output of the third party device (DIP30, Apple TV, Media Player, etc.) as a PIP on VIA Collage. Otherwise, the output of a third party device is shown as a full screen image Reset PIP Position Resets the default PIP position if the size or position of the default PIP window was changed Activate System Log Activates the logging of all system activity either by the client or the gateway to aid diagnosing a problem with VIA Collage Activate Media Mode If multiple displays are connected to VIA Collage, the first display is reserved as the media screen. Multimedia files play only on the first display and the presentation shows on the second display Activate Energy Saver mode to allow the device to enter sleep mode when no users are connected or no activity is detected on whiteboard Enable Quick Client Access shows VIA transparent icon on the bottom left corner of the screen, shortcut to the VIA app Disable Always On Top - VIA Minimised icon on Gateway - Hides the VIA menu icon from the right corner of the main display: Do Not Disturb enables a user to present to the main display without any interruptions. Clicking the DND button prevents ALL interruptions. The user that clicked DND has full access to all features: DND Activated The other users can see a modified user interface that is only allowing access to two things: View Main Display & Participants List. The View Main Display icon replaces the Present button and Features icon is grayed out: 92 VIA Collage - Configuring VIA Collage

102 The User that enabled DND must disable DND to allow other participants to gain full functionality once again. DND De-Activated Facility to Activate/Deactivate Chat by Moderator This option is offered to the Moderator of a session, to restrain users from chatting Third Party App Shortcut Make a shortcut to your preferred 3 rd party apps on the main screen ios Mirroring Settings Select System & IOS Settings on the VIA Settings subtab menu (Figure 67) to display settings in the ios Mirroring section. Activate or deactivate the ios Mirroring feature: When activated the first time, the VIA s AirPlay device is named VIA_AirMirror_XXXX, where XXXX is a random combination of letters and numbers. This is the name that appears when you look for AirPlay devices on your ios device and it can be changed. Additionally, it defaults to allow 4 ios devices to be mirrored to the VIA Collage simultaneously. This setting can also be changed. Once these setting changes have been made, click Apply. Reboot the VIA Collage to allows the settings to take effect. VIA Collage - Configuring VIA Collage 93

103 Display Settings Select Display on the VIA Settings subtab menu (Figure 67) to display the following options: Figure 68: VIA Settings > Display Settings QR Code Check Enable QR code and By pass room code (if required) and click the Reboot button Select Keep QR code always on top to allow the QR to be always visible on top of any content presented on main display. You can select Print QR Code if you need to get a hard copy of it for displaying it in the room. Relocate & Resize the QR Code: 94 VIA Collage - Configuring VIA Collage

104 To relocate the QR code on the VIA main display, click and drag it with the mouse and drop it anywhere on the screen. To resize QR code, click and drag it from the code frame to any desired size. VIA Collage - Configuring VIA Collage 95

105 Display Layout: Auto-Hide Thumbnails (fade out of the side thumbnails after few seconds) Display Layout: Select the layout between Thumbnail view and dynamic view. Language: Select the preferred language for your VIA interface Customizing the VIA Home Screen The VIA Collage embedded web pages enable you to change the position and color of elements of the VIA Home screen (Figure 5) and to display a customized DNS (Domain Name System) name if local DNS services are supported by the network. To customize the VIA Home screen: 1. Click VIA Management > VIA Settings on the left tabs of the VIA web pages. The VIA Settings tab appears (Figure 67). 96 VIA Collage - Configuring VIA Collage

106 2, Click Display in the menu of the VIA Settings screen. The Display settings screen appears (Figure 68). 3. Click Customize Gateway Screen in the Wallpaper, Room Code, Room Name Settings section. The Customize Gateway screen appears Figure 69: VIA Web pages Customize Gateway Screen VIA Collage - Configuring VIA Collage 97

107 4. Click and drag any of the red boxes (time/date, Room Name, Code) on the Home screen preview to change their position. 5. Select one of the red boxes and change the name of the box and color of the text in the Properties section of the Gateway screen. 6. Select the Room Name box and in the Properties section do any of the following: Select the Show Room Name on Wallpaper check box to always show the Room Name on the Home screen. If the checkbox is cleared, the Room Name is displayed only when a participant is logging in. When using a two display screens, select the Show Room Name/Code on second Display also checkbox to display the Room Name on both displays. Click ON in the Room Name Overlay section to display the Room Name persistently during presentation and select a value in the Auto Hide field to set the amount of time the Room Name is displayed. 7. Click Apply to save changes and reboot VIA Collage for changes to take effect Scaling the Dashboard for Large Screens To enlarge the VIA dashboard on the main display when using a high resolution screen: 1. Click Display on the VIA Settings subtab menu (see section 7.2.8). The Display settings screen appears (Figure 67). 2. In the VIA Gateway User Interface Scaling section, select Large from the User Interface Scaling option box. 3. Click Reboot. 98 VIA Collage - Configuring VIA Collage

108 Defining Power Settings To define power settings: 1. Click Power on the VIA Settings subtab menu (see section 7.2.8). The Power settings screen appears. Figure 70: VIA Settings > Power Settings 2. In the Auto Power Off Timing section, click ON. 3. Select the Hours (24 hour format) and Minutes for the time of day for the VIA Collage to automatically shut off every day. 4. In the Auto Reboot Timing section, click ON. 5. Select the Hours (24 hour format) and Minutes for the time of day for the VIA Collage to automatically reboot every day. 6. Click Reboot for settings to take effect. VIA Collage - Configuring VIA Collage 99

109 Defining the Date and Time Format for VIA Web pages 1. Click Date & Time on the VIA Settings subtab menu (see section 7.2.8). The Date & Time settings screen appears. Figure 71: VIA Settings > Date & Time Settings 2. In the Date and Time Format for embedded web pages section, select the Date and Time Format from the option box. 3. In the VIA Gateway Timezone Configuration section, select the required time zone from the Set Time Zone option box. 100 VIA Collage - Configuring VIA Collage

110 Defining Advanced Settings To define advanced settings: 1. Click Advanced on the VIA Settings subtab menu (see section 7.2.8). The Advanced settings screen appears. Figure 72: VIA Settings > Advanced Settings 2. In the End of Meeting Settings section, define the following settings when all participants have disconnected from VIA: Clean the Cloud Select the checkbox to delete all files from the cloud. Whiteboard select one of the options to define whether to close the Whiteboard or not and whether to Auto Save the current page or not. 3. In the VIA Gateway Audio Output section, select the required type of audio output. 4. In the File Sharing Settings section, define the type of files that are enabled for sharing during a meeting: All Files enables all file types for sharing. VIA Collage - Configuring VIA Collage 101

111 Selected Files select this option and click Edit to specify which file types are enabled for sharing. 5. In the API Setting Command section, select one of the following: Secure API commands can be sent to the VIA gateway securely over a TLS port. Non-Secure API commands can be sent to the VIA gateway on a non-secure, plain text port. Select this option if your controller does not support TLS Activating the Recording Feature VIA Collage enables you to record all activity on the main display during the course a meeting. Before using the recording feature, it must be activated in the embedded web pages. To start streaming a meeting, see To activate the recording feature: 1. In the VIA Management > VIA Settings tab, click the Recording & Streaming tab. Figure 73: VIA Settings > Recording & Streaming Tab 2. In the Recording area of the Recording & Streaming Tab, select one of the following places to save the meeting recordings: 102 VIA Collage - Configuring VIA Collage

112 System Default Recordings will be saved on the default location of the VIA hard drive and will be retrieved from the web interface > Recording tab (7.2.21) USB external drive connected to the USB connector on the VIA Collage 3. Click Activate ON. 4. Click Reboot Configuring Moderator Access VIA Collage enables a participant in a meeting to become a moderator in order to control certain features. To enable a Moderator in a meeting, Moderator Mode must be activated and configured in the embedded web pages, To activate Moderator Mode: 1. Click VIA Management > Moderator Mode on the left tabs of the VIA web pages. The Moderator Mode tab appears. Figure 74: VIA Management Moderator Mode Tab 2. Select the Activate Moderator Mode checkbox. VIA Collage - Configuring VIA Collage 103

113 3. Select the required Moderator Mode type and reboot VIA Collage. The Become Moderator button appears on the dashboard Participants tab. Figure 75: VIA Dashboard Participants Tab with Basic Moderator Mode Activated There are three different types of Moderator Modes: Database Based This mode requires building a database of users that can access the system. Only users included in the database are able to log in. To create users, see section To log in into the VIA Collage client when Database Based moderator mode is activated: Open the VIA Collage client and enter the location (IP address of the VIA Collage gateway) Enter User Name and Password (as defined by the moderator). Now you see the Code field. Enter the Code (if room code is activated). 104 VIA Collage - Configuring VIA Collage

114 Figure 76: Login Screen When Database Based Moderator Mode is Active Click Login. To start a presentation: Click Present. VIA Collage sends a presentation request to the moderator. A preview of the participant s screen is displayed (for MAC/Windows users) to help the moderator accept or deny the request: The moderator clicks Allow full screen or Allow (Auto Position). The participant s presentation appears on the main display. VIA Collage - Configuring VIA Collage 105

115 The participant receives the following message: The presentation is now visible on the VIA Collage main display. Note: The moderator can "Present" at any time without permission Active Directory Groups grant access to resources. Organizational units (OUs) control objects and delegate group policy settings. VIA Collage seamlessly integrates with Active directories (ADs) to avoid the hassle of creating users from VIA Collage s Web UI. VIA Collage Gateway contains the following groups that must be mapped with Active Directory groups or organizational units: Moderator: A user with meeting moderator rights i.e. this user can directly display his screen on a VIA Collage Gateway and can allow a participant requesting for presentation on the main display. Participant: A participant in a presentation session who can join the meeting room, but cannot project their desktop without the moderator s permission. Active directory must have groups or OUs similar to the above Moderator- Participant hierarchy. Do not use groups which have any employee in common. If there is no such group or OU, create them in such a way that an employee is not in the moderator and the participant group at the same time. Note: All connecting devices must be governed through this AD or they cannot login. 106 VIA Collage - Configuring VIA Collage

116 1. Click Activate Presentation Mode. 2. Click Active Directory under Moderator Mode. 3. Under Active Directory Settings, type in the Active Directory name in Active Directory Domain text box. 4. Select the Group Based or OU Based radio button as per your Active Directory configuration. 5. Based on the above selection, type the name of Moderator and Participant Group/OU in their respective boxes. Note: VIA Collage does not discover and connect to the Active Directory; rather it relies on you to correctly enter the details. If there is a typographical error in any of fields, the users (Moderators and Participants) cannot log in. 6. Click Apply and Reboot to apply the changes and restart the unit. VIA Collage - Configuring VIA Collage 107

117 For further details, refer to Kramer s white paper VIA Integration into DNS and Microsoft Active Directory Basic Moderator Mode Basic is the simplest moderator mode. By selecting the Basic check box and rebooting the system, the VIA unit now asks the administrator to select a password that is used by the participants who are requesting to be moderators. Once a password is entered, click Apply and reboot the VIA device. To login into the VIA Collage client when basic moderator mode is activated: 1. Open the VIA Collage client and enter the location (IP address of the VIA Collage gateway). 2. Enter the nickname. The Room Code field appears. 3. Enter the room code (if Room Code is activated). 4. Click Login and go to Participants screen. You can now become a moderator by selecting Become Moderator and entering the password. 108 VIA Collage - Configuring VIA Collage

118 5. Click Leave Moderation anytime to stop moderating the session. Anyone else can now click Become Moderator and type in the password to access this privilege Disabling Chat In the Moderator Mode tab, you can give control to the moderator to enable/disable the participant chat feature during a meeting. To give control to the moderator to disable/enable chat: 1. In the Moderator Mode tab (Figure 74), select Moderator can enable/disable Chat feature during a session. 2. Click Reboot. A Chat checkbox appears in the upper right corner of the dashboard of the moderator. VIA Collage - Configuring VIA Collage 109

119 Figure 77: Moderator s Dashboard with Chat Enable/Disable Checkbox 3. Clear the Chat checkbox to disable participant chat Enabling Participant Confirmation for Presentation The moderator of a meeting is able to push a participant s screen onto the main display by clicking the Display Status icon of the participant in the Participant tab of the dashboard. In the Moderator Mode tab of the embedded web pages, you can add a message that enables the participant to either approve or deny permission to present their screen. 110 VIA Collage - Configuring VIA Collage

120 To enable participant confirmation for presentation: 1. In the Moderator Mode tab (Figure 74), select Allow Participant to confirm start of Presentation. 2. Click Reboot. When the moderator clicks a participant Display Status icon, a message appears on the participant s screen. Participant can click Approve to start presenting or Deny to deny the request to present. Figure 78: Participant s Screen with Presentation Request Confirmation Message VIA Collage - Configuring VIA Collage 111

121 Managing Gateway Features Manage the features available on the VIA gateway (Figure 79): Change the default Whiteboard and Web Browsing applications by your preferred ones. Click the application you want to change and browse your computer to find the one you want to associate as default. Remove the features you don t want to offer to the users. Click on the icon you want to hide. Note that any removed feature is just hidden and not deleted. The space allocated to this specific icon is left blank so you can reorganize manually the order of the icons by simply dragging them to your prefferred scheduling. Click Apply and Reboot your unit to apply these changes. Figure 79: VIA Management Gateway Features 112 VIA Collage - Configuring VIA Collage

122 Managing User Features Manage the features available on the VIA client (PC/MAC) application (Figure 80): Remove the features you don t want to offer to the users. Click on the icon you want to hide. Note that any removed feature is just hidden and not deleted. The space allocated to this specific icon is left blank so you can reorganize manually the order of the icons by simply dragging them to your prefferred scheduling. Make sure you click Apply and Reboot your unit to apply these changes. Figure 80: VIA Management Client Features VIA Collage - Configuring VIA Collage 113

123 Managing Mobile Features Figure 81: VIA Management Client Features (Mobile) Manage the features available on the VIA Mobile (ios/android/windows) applications. 114 VIA Collage - Configuring VIA Collage

124 Managing Meeting Recordings The embedded web pages enable you to search, download and edit meeting recordings. To record a meeting, see section To manage meeting recordings: 1. Click Recording > Recording List on the left tabs of the VIA web pages. The Recording List tab appears. Figure 82: Recording List Tab 2. Type a User or Session name in to the text box and click Search. Search results appear in the table below the Search text box. 3. Click the icon in the Download column to download the relevant recording. 4. Click the icon in the Edit column. The Edit Recording screen for the relevant recording appears. Figure 83: Edit Recording Screen VIA Collage - Configuring VIA Collage 115

125 5. Edit the Session Name and the Description and click Update. 6. On the Recording List table (Figure 82), select a checkbox in the last column and click Delete. The selected recording is permanently deleted Creating and Managing Polls i You must be logged in as a moderator with epolling access to use this feature. See section The VIA epolling feature enables the moderator to conduct polls with the participants of a collaborative session. Using the VIA Collage embedded web pages, you can create multiple choice or true/false questions, organize the questions into categories and sub categories, and export questions to a spreadsheet. To send a poll to participants, see section 6.14) Activating the epolling Feature To activate the epolling feature: In the VIA Management > Moderator Mode tab, ON to activate epolling and click Reboot. Figure 84: VIA Settings > epolling Tab VIA Collage reboots and the epolling feature is activated. 116 VIA Collage - Configuring VIA Collage

126 Adding Poll Catagories 1. On the left side of the embedded web pages, select epolling > Add Category. The Add Category tab appears. Figure 85: epolling > Add Category Tab 2. Type a Category name and a Description of the category (optional). 3. Select a Parent Category. Note: Once you have entered a category, you can now use it as a Parent Category. 4. Click Save. 5. Add more Categories and assign Parent Categories as needed. VIA Collage - Configuring VIA Collage 117

127 Creating Questions Using the Add Poll Tab To create epolling questions using the Add Poll Tab: 1. On the left side of the embedded web pages, select epolling > Add Poll. The Add Poll tab appears. Figure 86: epolling > Add Poll Tab 2. Type the full text of the question. 3. Select the No. of Choices and type the full text for each choice OR select the true/false checkbox. 4. Select categories and subcategories for the question. 5. Click Save. 6. Add more questions as needed. 118 VIA Collage - Configuring VIA Collage

128 Creating Questions Using a CSV File To create epolling questions using a CSV file: 1. On the left side of the embedded web pages, select epolling > Poll List. The Poll List tab appears. Figure 87: epolling > Poll List Tab 2. Click Import Polls on the bottom of the tab. The Upload CSV file box opens. Figure 88: epolling > Upload CSV file box 3. If necessary, click the link at the bottom of the box to download a poll template. 4. Click Select a file. A file browser window opens. 5. Select the required CSV file and click Open. 6. In the Upload CSV file box, click Import. The questions from the file are imported to VIA and appear in the list on the Poll List tab. VIA Collage - Configuring VIA Collage 119

129 Assigning Questions to a Category After creating questions, you can edit their categories and assign them to new categories. To assign questions to a category: 1. On the left side of the embedded web pages, select epolling > Category List. The Category List tab appears. Figure 89: epolling > Category List Tab 120 VIA Collage - Configuring VIA Collage

130 2. Select the checkbox in the last column of the category you want to add questions to and click Categorize Polls. The Categorize Polls screen appears. Figure 90: epolling > Categorize Polls screen 3. Select the questions to assign to the selected category and click Apply. The questions are added to the category. 4. Click the number in the No. of Polls column on the Category list tab to view all questions for that category. VIA Collage - Configuring VIA Collage 121

131 To remove questions from a category: 1. On the Category List tab, select the checkbox in the last column of the category you want to remove questions from. The Decategorize Polls screen appears. Figure 91: epolling > Decategorize Polls screen 2. Select the questions to remove from the selected category and click Apply. The questions are removed from that category Exporting Polls and Results The embedded web pages enable you to export a CSV file of questions or results of the answers given by participants. To export poll questions and results: 1. On the left side of the embedded web pages, select epolling > Poll List. The Poll List tab appears (Figure 87). 2. Select the questions that you want to export. 3. Click Export Polls. A CSV file is create with all selected questions and their answers OR click Export Results. A CSV file is created with the number of people who selected each answer for the selected questions. 4. The files are available to open at the bottom of the main display screen. 122 VIA Collage - Configuring VIA Collage

132 Configuring Digital Signage Digital Signage is an optional feature available through separate licensing and pricing. Contact your local Kramer office for more details. The Digital Signage feature enables you to use VIA Collage to display dynamic content and information on the main display when there is no meeting in progress. Use a predefined template or create your own display configuration with up to three frames of content that appear simultaneously. Then, schedule campaigns (contact configurations) to run automatically at specific dates and time Creating and Uploading Digital Signage Media The first step in running the Digital Signage feature is to create a library of content to be displayed. The types of media that can be displayed are: URL live web page Scrolling Text custom text message that scroll across the screen Image static image (allowed file extensions: jpg, jpeg, bmp, gif, png) Video (allowed file extensions: avi, mpeg, wmv, mpg, mov, vob, mkv, mp4, m4v) To create and upload digital signage media: 1. On the left side of the embedded web pages, select Digital Signage > Manage Content. The Upload Media File tab appears. VIA Collage - Configuring VIA Collage 123

133 Figure 92: Digital Signage > Upload Media File tab 2. Click Create Web Url. The Create Url window appears. Figure 93: Digital Signage Create URL Window 3. Type the URL address and File Name (name that will appear on the Existing Media list) and click Save. The new URL is added to the Existing Media list. 124 VIA Collage - Configuring VIA Collage

134 4. On the Upload Media File tab (Figure 92), click Create Scroller. The Scroll Text Editor window appears. Figure 94: Digital Signage Scroll Text Editor Window 5. Type the text to be displayed in the box at the top of the window. 6. Type a name for the scroller in the File Name text box. 7. In the Options area of the window, select the scrolling speed and click Font/Background Color to pick the text and background color. 8. Click Preview. A preview of the scroller appears at the top of the window. 9. Click Save. The new Scroller is added to the Existing Media list. VIA Collage - Configuring VIA Collage 125

135 10. On the Upload Media File tab (Figure 92), click Upload Media. A file browser window appears. Figure 95: Digital Signage Upload Media File Browser 11. Select an image or video file and click Open. The file is added to the Existing Media list. 126 VIA Collage - Configuring VIA Collage

136 Adding and Managing Digital Signage Templates The Template Manager subtab enables previewing, editing, deleting and adding digital signage templates. To add and manage digital signage templates: 1. On the left side of the embedded web pages, select Digital Signage > Template Manager. The Template Manager tab appears. Figure 96: Digital Signage > Template Manager Subtab VIA Collage - Configuring VIA Collage 127

137 2. Click the name of a template. A window opens, showing a preview of the selected template. Figure 97: Digital Signage Template Preview Window 3. Click Add Template. The template builder screen appears. Figure 98: Digital Signage Template Builder Screen 128 VIA Collage - Configuring VIA Collage

138 4. Type a name for the new template in the Template Name text box. 5. Click Add Frame. A new frame appears in the black preview box. Figure 99: Digital Signage Template Builder Screen New Frame 6. Type a name for the frame in the Frame Properties area. 7. Click and drag the box to move and resize it. 8. Type a name for the frame in the Frame Properties area. 9. Select the Audio checkbox to play audio from the selected frame. 10. Repeat steps 5 9 to add up to two more frames. 11. Click Save. The new template appears in the Template Manager list (Figure 96). 12. Click Edit to open the template builder screen and edit the selected template. 13. Click Delete to delete the selected template. VIA Collage - Configuring VIA Collage 129

139 Defining a Digital Signage Campaign The Schedule Playlist tab enables defining: What is displayed in each frame of a digital signage display When a digital signage display appears To define a digital signage campaign: 1. On the left side of the embedded web pages, select Digital Signage > Schedule Playlist. The Schedule Playlist tab appears. Figure 100: Digital Signage > Schedule Playlist Tab 130 VIA Collage - Configuring VIA Collage

140 2. Click Add Schedule. The Schedule Playlist WHEN To Play tab appears. Figure 101: Digital Signage > Schedule Playlist WHEN to Play Tab 3. Type a Campaign Name. 4. Select a Priority level for the Campaign. When two Campaign schedules overlap, VIA plays the one with the higher priority level. 5. Select a Start Date on the first calendar and an End Date on the second calendar. 6. Select the checkbox next to Start (hh:mm) to define a start time for the first day of the campaign and an end time for the last day of the campaign. VIA Collage - Configuring VIA Collage 131

141 7. Click the WHAT to Play tab. The Schedule Playlist WHAT to Play tab appears. Figure 102: Digital Signage > Schedule Playlist WHAT to Play Tab 132 VIA Collage - Configuring VIA Collage

142 8. In the Template View section on the right side, select a template. A preview of the selected template appears in the Template View section. Figure 103: WHAT to Play Tab 9. Click one of the frames in the template preview, select one or more media objects from the media section and click Add to Playlist. All selected media for the selected frame appears in the Schedule Details area. 10. Click the Advanced button to set the running time for a web page (url). VIA Collage - Configuring VIA Collage 133

143 Figure 104: Set Running Time for Web page 11. Click Save. The new campaign is saved and it appears on the Schedule Playlist tab. Figure 105: Scheduled Campaign displayed in the Schedule Playlist Tab 134 VIA Collage - Configuring VIA Collage

144 Viewing the Gateway/Webadmin Activity Logs Updating Firmware Figure 106: Utilities Webadmin Activity Log To update your VIA Collage unit through this interface, save the downloaded file to your computer and extract all files (the extracted file contains: VIA Collage release notes document, VIA Collage Upgrade procedure document, VIA Collage update zip file). ONLY use the.zip file (as a compressed file do not try to uncompress it) available for download from our technical support Web page: Make sure that you have an authentication file installed with a valid date to be able to install your FW upgrade package. Figure 107: Utilities - Update Firmware VIA Collage - Configuring VIA Collage 135

145 Maintenance Click Utilities on the left menu and then select Maintenance. You can select one by one the default configurations you would like to reset or simply click select all to reset to complete default factory settings. Figure 108: Utilities Maintenance 136 VIA Collage - Configuring VIA Collage

146 8 Technical Specifications PROCESSOR: MAIN MEMORY: VIDEO INPUTS: VIDEO OUTPUTS: STORAGE: LAN: AUDIO: USB: POWER CONSUMPTION: OPERATING TEMPERATURE: STORAGE TEMPERATURE: HUMIDITY: DIMENSIONS: WEIGHT: INCLUDED ACCESSORIES: OPTIONAL: Quad core 2.9GHz, low power consumption 4GB high speed 1 HDMI 1 HDMI, 1 DisplayPort 64GB solid state drive Dual Gigabit LAN port, 10/100/1000 auto, 1 with iamt 8.0 (not installed) Integrated High Definition Audio 5.1 channel HDMI embedded, 1 mic in and 1 line out on 3.5mm mini jacks 4 USB 3.0 ports, 1 USB 2.0 port 120W power adapter (19V, 6.32A) 0 to +40 C (32 to 104 F) -40 to +70 C (-40 to 158 F) 10% to 90%, RHL non-condensing 11.7 x 2.2 x 8.3 W, D, H 2.3kg (5.0lbs) 3 power cords (US, EU, UK) 2U rack adapter Specifications are subject to change without notice at VIA Collage - Technical Specifications 137

147 9 VIA Collage Upgrade Procedure This section describes the procedure for upgrading the VIA Collage firmware. 9.1 Downloading the Upgrade File 1. Go to to check for the latest available firmware upgrades. 2. Select the type of unit to upgrade. 3. Save the downloaded file to your computer and extract all files. 9.2 Upgrading your VIA Collage Refer to VIA Collage upgrade procedure included in the downloaded folder. 9.3 Verifying a Correct Installation From your VIA Collage unit, click the Participants icon and check that the correct software version appears on the right side of the screen. Check on Kramer Web site for the latest Firmware version 9.4 Updating your Computer Client Applications (Windows and MAC) To download the new client application: Connect to the same Wi-Fi network and browse the IP address of the unit The system automatically detects if the user is connected from a Windows PC or a Mac and directs him to download Virtual Run or to install the application accordingly Once the user has installed the new client App, the version appearing on the top right side of Participants shows the correct version This single client application now runs for VIA Collage, VIA Campus and VIA Connect PRO units 138 VIA Collage - VIA Collage Upgrade Procedure

148 9.5 Updating the Mobile Applications It is essential that all users download the new client application from the VIA unit. It is important to update your mobile units as soon as the mobile apps are available in accordance with the firmware upgrade of the VIA, otherwise your mobile devices cannot work with the VIA. VIA Collage - VIA Collage Upgrade Procedure 139

149

150 P/N: Rev: 9 SAFETY WARNING Disconnect the unit from the power supply before opening and servicing For the latest information on our products and a list of Kramer distributors, visit our Web site to find updates to this user manual. We welcome your questions, comments, and feedback. info@kramerav.com

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