Requirements Important information Operation Unrecognized VDX actions OCLC-WCRS Conditional Notes...
|
|
- Lester Newman
- 5 years ago
- Views:
Transcription
1 Table of Contents Context Requirements Important information Operation Issues Unrecognized VDX actions... 8 OCLC-WCRS Conditional Notes WCRS Special Messages Transmission of accented characters. 11 Messages received from OCLC Supplier libraries. 12 Appendices Appendix 1: Colombo libraries without WCRS accounts Appendix 2: Requirements for valid borrowing requests sent to OCLC-WCRS Appendix 3: VDX fields which are transmitted to OCLC-WCRS. 15 Appendix 4: OCLC number Appendix 5: OCLC-WCRS libraries in VDX Appendix 6: Review heading
2 Context: This document describes the ISO interaction between VDX and OCLC-WCRS for borrowing requests. It will now be possible to send requests directly from VDX to OCLC-WCRS and thus eliminate the duplication of effort in managing requests in both VDX and OCLC-WCRS. ISO interaction between VDX and OCLC-WCRS will be implemented in two (2) phases. To begin with, we will introduce ISO interaction for borrowing requests; and in a second phase, between now and the end of 2012, for lending requests. During the first phase, Colombo libraries with OCLC-WCRS accounts which are OCLC Suppliers must continue to use HOCLC to record lending requests from an OCLC-WCRS partner in VDX. With the exception of Canadian libraries, all VDX locations which are Suppliers in OCLC-WCRS will be configured in VDX as ISO protocol partners. CREPUQ institutions which do not have an ILL account in OCLC-WCRS must therefore manage their requests with these partners using their virtual location Hxxxx. (See Appendix 1). Once this new service is implemented, VDX will include more than 800 OCLC-WCRS Supplier libraries, of which nearly 600 will be new. Many of these new locations will not initially have address data in their records: the Colombo team will be adding this information to these location records in the weeks following implementation. These libraries will be easy to identify in VDX. When locations are added to the Rota of the request, OCLC-WCRS libraries will be displayed as follows: Example 1: Requirements for sending ISO requests to OCLC-WCRS: 1. Your university must have an OCLC-WCRS account allowing ILL transactions in OCLC-WCRS. 2. Your university must let us know, if you have several borrowing libraries configured in VDX, which location will be the library associated with your OCLC symbol. 3. You must provide your OCLC-WCRS account number/password to the Colombo team in order to have your library configured to submit your requests directly from VDX to OCLC-WCRS. 4. The Colombo team must have modified your Delivery Address in VDX to ensure that it will display properly in WCRS: a. We will replace any accented characters b. We will put the province (QC) after the city c. We will transfer your Ariel address into the field 2
3 Unmodified VDX address. Result in OCLC-WRCS Modified VDX address. Result in OCLC-WRCS 5. The default Delivery Method for a copy request sent to OCLC-WCRS by VDX must be Electronic Mail. 6. OCLC-WCRS requires that certain conditions be met for borrowing requests to be accepted in the system. VDX should always provide these (See Appendix 2). Consult as well the fields which are transmitted to OCLC-WCRS (Appendix 3). Important information: 1. All borrowing requests created in VDX and sent to OCLC-WCRS are visible when you login to your OCLC- WCRS account. 2. These ISO requests may easily be identified in OCLC-WCRS. The available actions which normally appear in the header bar of the request will be replaced by the following heading: 3. During the ISO implementation between VDX and OCLC-WCRS, the old requests which are associated with HOCLC must still be managed in both VDX and in OCLC-WCRS and the new requests in VDX only. 4. Although it is possible to de-iso-ize a request by clicking on the Edit ISO button in OCLC-WCRS, it is recommended to do this only when a request cannot be managed through VDX. De-ISO-izing a request will require subsequent actions to be done in both OCLC-WCRS and in VDX. As well, for every subsequent action that you take in VDX, you will receive a Status Or Error Report-ind. with the reason: status is invalid or Unable to locate request in database. 5. There is a delay of up to 2 hours in the transmission of messages between VDX and OCLC-WCRS (reported to OCLC). 6. In order to send the OCLC number to your OCLC-WCRS partner (optional), it must be entered in the field Well-Known Control Numbers / OCLC of the request. (Appendix 4). 7. VDX has been configured to construct strings of lenders that are transmitted to OCLC-WCRS. VDX thus reproduces the mechanism found within WorldCat Resource Sharing. 3
4 Operation How to send a request to an OCLC-WCRS partner library: OCLC-WCRS locations must be added manually to the Rota. (Appendix 5) VDX can send a string containing up to five (5) OCLC-WCRS lenders in a single ILL request to OCLC-WCRS. 1. Enter your OCLC-WCRS locations in your rota. Important: Consult Appendix 5 for an explanation of how locations are displayed by the OCLC Z39.50 server. Example 2: 2. Copy/Paste the OCLC locations into the Private Note field. 3. Check the Delivery Method (Copy = Electronic Mail). For a Copy request, the Delivery Method absolutely must be Electronic Mail so that the address and the Ariel address are transmitted to the request in WCRS. 4. Enter the OCLC Number (Optional, Appendix 4). 5. Enter the VDX Our Number at the end of the Author field (loan) or the Article Author field (copy). (Optional) 6. Enter other important Notes in the Item Note field. (Optional) 7. Add the appropriate amount in the Max. Cost field ($US) in order to activate IFM billing. This step is obligatory; otherwise the request will be rejected by OCLC-WCRS (see Appendix 6) 8. Then Authorize your request. 9. After having sent the request to OCLC-WCRS, VDX will remove five (5) locations from the rota and replace them with OCLC WorldCat Resource Sharing ISO. (See Example 3). 4
5 Operation: When VDX comes to the first OCLC-WCRS lender in the rota, it will check ahead to see if the next lender in the rota is also an OCLC-WCRS location. If so, it will add this location to the string of potential OCLC-WCRS lenders. It will repeat this operation for up to a maximum of five (5) locations, as long as the next location is also an OCLC-WCRS library. VDX will then send a single request to OCLC-WCRS which contains the five (5) lending libraries (in a lending string). Example 3: 10. Several minutes later, VDX will receive a Status Or Error Report-ind. from OCLC-WCRS containing various types of information concerning the Status of the transaction: Example 4: A) Addition of a clickable link in the request History. (Example 4) B) Identification of the current lender in the Public Notes (Example 5) a. OCLC Intermediary Control : Current (<OCLC symbol>) Status: b. <OCLC symbol> = Symbol of the OCLC-WCRS lender location where the request has been sent. Example 5: (AAA) C) Replacement of the lender s request number assigned by VDX (Example 6) by the current request number from OCLC-WCRS (Example 7); note the addition of the prefix ILLNUM: 5
6 Example 6: Example 7: D) If the first OCLC-VDX lender sends a negative response, VDX will receive at the same time a Status Or Error Report-ind. which will appear in the History of the request (Example 8) and two Public Notes (Example 9), one indicating that the request has passed from the first potential lender to the second with the reason for the negative response, and the other identifying the current active lending location. This scenario will be repeated until either a lender supplies the document or else the request passes to the status Not Supplied. Example 8: History Lender Action Status Date Changed OCLC Worldcat Resource Sharing - ISO Status or Error Report-ind. Pending 27 Feb :25 : 00 OCLC Worldcat Resource Sharing - ISO Status or Error Report-ind. Pending 27 Feb :25 : 00 OCLC Worldcat Resource Sharing - ISO Status or Error Report-ind. Pending 27 Feb :32 : 00 OCLC Worldcat Resource Sharing - ISO REQUEST Pending 27 Feb :28 : 00 Example 9: Public Notes Date Note 27 Feb :25 : 00 OCLC Intermediary Control Current : (AUM) Status : 27 Feb :25 : 00 Request advanced from ALM to AUM. Reason = not On Shelf / Missing 27 Feb :25 : 00 OCLC Intermediary Control Current : (ALM) Status : 27 Feb :25 : 00 Request advanced from AAA to ALM. Reason = not On Shelf / Missing 27 Feb :32 : 00 OCLC Intermediary Control Current : (AAA) Status : OCLC-WCRS locations which must appear twice or more in the OCLC-WCRS lending string Certain OCLC-WCRS locations request that their symbol be entered more than once in OCLC-WCRS for them to process the request. For example, this is the case with the Library of Congress which requires that their symbol be entered five (5) times. To do this: 6
7 1. Take the Request action. 2. Enter the OCLC-WCRS symbol in the location search box and click on the Search button. 3. Select the location in the Found window. 4. Click on the Add button to add the location as often as needed to the Selected window. 5. Then click on Request to send the request to OCLC-WCRS Result in OCLC-WCRS: Lenders: *DLC, DLC, DLC, DLC, DLC There are about a hundred OCLC-WCRS locations which ask their partners, for various reasons, to enter them twice or more in the OCLC-WCRS lending string. To identify these locations consult the following Web page: How to search by OCLC-WCRS request number in VDX: Go to the Requests / Advanced or Standard search option in VDX Search by ILL Number Enter the OCLC number: (See Example 10) Example 10: Note: The OCLC-WCRS request number no longer appears anywhere in VDX when a request passes to the status Not Supplied or Cancelled in VDX. You will therefore have to use WorldCat Resource Sharing for these cases, or search in VDX using a different search value than the Supplier Reference number. 7
8 Issues 1. VDX actions which are unrecognized or problematic in OCLC-WCRS: Action: Damaged: Action: Send Public Note: Action with Public Note: Action: Cancel No message received by OCLC-WCRS partner Problematic (See Notes below) Problematic (See Notes below) The transaction will automatically be terminated in OCLC-WCRS, even if there are still locations in the OCLC-WCRS lending string. If such a case arises and you would have wanted to forward the transaction to the next lender in the list, you will need to recreate a new OCLC-WCRS rota in VDX and send it to OCLC-WCRS. If other lenders were already entered in the rota in VDX, the request will be transmitted to those other locations. 2. OCLC-WCRS Conditional action If you answer Conditional Reply-No to an Answer Conditional Indication from an OCLC-WCRS partner, the transaction will automatically be terminated in OCLC-WCRS, even if there are still locations in the OCLC-WCRS lending string of the request in progress. If such a case arises and you would have wanted to forward the transaction to the next lender in the list, you will need to recreate a new OCLC-WCRS rota in VDX and send it to OCLC-WCRS. If other lenders were already entered in the rota in VDX, the request will be transmitted to those other locations. 3. Notes: Item Note, Send Public Note and Action with Public Note Although the majority of Notes are transmitted to the OCLC-WCRS partner, there is no mechanism within OCLC- WCRS which notifies the lender that a message has been sent by the borrowing library. All the messages and notes sent to OCLC-WCRS are entered one after the other in the Borrowing Notes field of the OCLC-WCRS request (See Example 11). Example 11: 8
9 To summarize by VDX note or action: 1. Item Note: The content of this field is transmitted to all OCLC-WCRS partners in the Borrowing Notes field of the OCLC-WCRS lending request. Normally this note is seen by the potential lending library. 2. Send Public Note: This action is not always transmitted to the OCLC-WCRS partner. It is not sent when the request has a status of Shipped in VDX and SHIPPED in OCLC-WCRS. However, it is sent when the request has a status of Pending, Received, Overdue, etc. Nevertheless, no mechanism in OCLC-WCRS notifies the lender that a Note has been sent with the last action from the borrowing library. 3. Action with Public Note: The content of this field is transmitted to the current OCLC-WCRS partner in the Borrowing Notes field. However, no mechanism in OCLC-WCRS notifies the lender that a Note has been included with the last action from the borrowing library. On the other hand, there is no problem with using the Public Note when you accept the conditions for a Conditional response or when you take the Renew action. Therefore, It is recommended that you use the Item Note field in the original request when you wish communicate specific instructions or information to the OCLC-WCRS partner. It is strongly suggested that you send an outside of VDX to transmit a Public Note to an OCLC- WCRS partner for a request in progress. These addresses may be found through the OCLC-WCRS ILL Policies Directory (See Example 12) or in the VDX location record. Example 12: 4. Special Messages to the borrowing library from OCLC-WCRS: The Special Messages automatically generated by WorldCat Resource Sharing are not transmitted to VDX. These messages are: OVERDUE RECEIVED? When it is 14 days past the Due Date or the New Due Date and the transaction still has the status RECEIVED, OCLC-WCRS sends the Special Message: OVERDUE. When the transaction has a status of SHIPPED in OCLC-WCRS, after 14 days for Loans or 7 days for Copies, OCLC-WCRS sends the Special Message: RECEIVED? 9
10 Checking Special Messages in OCLC WorldCat Resource Sharing. You should regularly check the Special Messages/Borrower section found in WorldCat Resource Sharing, to make sure that all transactions are properly completed for partners. Example 13: Currently, when the lender takes an action in OCLC-WCRS more than one (1) hour may pass before the transaction is updated in VDX. This situation may generate certain problems. The situation which is most likely to occur is when the borrower takes the Received action on a Copy request in VDX before the lender takes the SHIPPED action in OCLC-WCRS, or before the transaction in VDX is updated to Shipped - Indication. If such a case arises: For a Copy request: VDX will generate a Report. The transaction will become Completed - Received/To be Acknowledged/ Status Or Error Report - Ind. The problem will thus temporarily be flagged in the report To Be Acknowledged requests requiring action - as Requester. Unfortunately the Status Or Error Report-ind. action does not cause any error message to display in the VDX Web client. However, once the Shipped - Indication action is received by VDX, the transaction becomes Completed - Received/ Acknowledged/ Shipped - Indication. At this point the problematic transaction is no longer flagged in the report To Be Acknowledged requests requiring action - as Requester. On the lender side the request remains with a status of SHIPPED and cannot be updated via an action in VDX. This situation generates a Special Messages/Borrower RECEIVED? in OCLC-WCRS, after 7 days following the shipped date. This also means that the ILL IFM charge will not be credited to the lending library and they will consider that you did not receive the document, given that they did not get a received message from you. 10
11 For a Loan request: The scenario is similar to a Copy request. The difference is that VDX generates another Status Or Error Report-ind. / To be Acknowledged as a result of the Returned action. In this case the error message status is invalid will appear under Public Notes. What you must do: From the VDX Work Queue, check the Published Search Borrower Received before Shipped, which corresponds to the advanced search described below for requests where the Service Type = Copy. For requests where the Service Type = Loan, periodically run the advanced search described below. Service Type 1 = Copy non returnable Service Type 1 = Loan 1.- Library s Role : Borrower Status : Received Last Action: Shipped - Indication Display Completed requests Library s Role : Borrower Status : Received and Returned Last Action: Status Or Error Report - Ind. Display Completed requests 2.- Take the action Resend Received. Take the action Resend Received. THEREFORE, before taking the Received action (especially for a Copy), check whether the last action was in fact Shipped - Indication. If this is not the case, wait for the transaction to be updated in VDX. If the transaction is not updated within a reasonable timeframe, check its actual status in OCLC-WCRS and if it is not SHIPPED, advise the partner to update their request by using their general address, not the VDX action Send Public Note, which does not work in this situation. 5. Transmission of accented characters between VDX and OCLC-WCRS A) In addresses Address data (Appendix 6) is transmitted to OCLC but any accented characters are replaced by question marks: Example: 11
12 B) In bibliographic information The same situation applies to bibliographic data. Example: Look out for titles which start with an accented letter: they may not be understood by the lender We have reported the problem to OCLC. 6. Messages received from OCLC Supplier libraries Currently, approximately 7 % of messages sent by an OCLC partner are not transmitted to VDX. OCLC is aware of this problem. The problem arises within a single string of OCLC lenders (several different lenders). For example, with a string of three different lenders, you will only receive the response of the last lender in the string. You will therefore need to look up the request in OCLC-WCRS in order to see the actual messages of the two previous lenders in the string, if there are any. Note, however, that the response of the last lender in the string is always transmitted by OCLC. 12
13 Appendix 1: Colombo libraries without WCRS accounts Once the ISO interaction between VDX and OCLC-WCRS is put into production, you will no longer be able to interact using Generic Script messaging with OCLC-WCRS partners which have the string OCLC appearing at the end of their name in the Long Description. VDX does not allow two different protocols to be used for a single location. A) If you are a VDX borrower and you wish to send a borrowing request to an OCLC-WCRS library: You will have to use a Virtual Location (non VDX) with Hxxxx and indicate which library you are sending it to in the request (in the title for example). Confirm beforehand that the lending library accepts requests by . If that is not the case, use HVDX. If you try to add a library configured as an OCLC-WCRS ISO partner to the rota you will get an error message (Authorisation Status: Check Error): Erreur générale CreateILLRequestMessage: Requester Id problem; TransStore reports No public alias exists for the location (LOC_ILL_SYMBOLS table), error no. 50 B) If you are a VDX borrower and you wish to send a borrowing request to an American library which is not a Supplier in OCLC-WCRS: The library will be registered in VDX but the Long Description will not have OCLC at the end. There is no problem with using this location so long as it is a lender. C) If you are a VDX lender and an OCLC-WCRS library tries to borrow from you using their GS symbol and the Colombo Web form: The request will be rejected by VDX and the Colombo team will resubmit it having replaced their GS symbol with your library s Virtual Location (non VDX) with Hxxxx. The Colombo team will also add the OCLC symbol and the Long Description of the library in a note. The messages that you send to this library in VDX will be redirected to your and you may then transfer them to your partner. For OCLC-WCRS libraries which do not know their Colombo symbol and wish to send you a request, provide them with your colombo.peb@university.ca address for them to send their request, and enter their request in Colombo using the ILL Web form and a virtual location symbol for the borrower: HXX01 or HVDX. (See the document CREPUQ Libraries without WCRS Account on the Colombo web site). 13
14 Appendix 2: Requirements for valid borrowing requests sent to OCLC-WCRS For a request sent to OCLC-WCRS to be valid, the following VDX fields must contain a value: Title Service Level (Configured by default in VDX) Expiry Date (Configured by default in VDX) Send To (Configured by default in VDX) Ref. Source (If empty, VDX will automatically insert OCLC) In order to transmit your Ariel and Electronic Mail addresses to your OCLC-WCRS partner for a Copy request, the Delivery Method transmitted to OCLC-WCRS by VDX must be Electronic Mail. (Value configured by default in VDX). 14
15 Appendix 3: VDX fields which are transmitted to OCLC-WCRS VDX LOAN OCLC-WCRS Equivalent VDX COPY OCLC-WCRS Equivalent Service Type Request Type Service Type Request Type Title & Subtitle Title Title & Subtitle Title Author Author Publisher Imprint Publisher Imprint Place of publication Imprint Place of publication Imprint Date Imprint Edition Edition ISBN ISBN ISSN ISSN Volume / Issue Volume / Number Part date Date Title Article Title Article Author Article Author Pages Pages Ref. Source Verified Ref. Source Verified Service Level Yes Service Level Yes Expiry Date Need Before (See Notes) Expiry Date Need Before (See Notes) Date Shipped Shipped Date Shipped Shipped Date Received Received Date Date Received Received Date Need by Date Need Before Need by Date Need Before Due Date Due Date Desired Due Date Renewal Request Completed Date Returned Answer Date Yes (To VDX 5 Days) Answer Date Yes (To VDX 5 Days) Cost To Library Maximum Cost Cost To Library Maximum Cost Copyright Text Copyright Compliance (CCG) Copyright Text Copyright Compliance (CCG) Delivery Method Ship Via Delivery Method Ship Via Send To Ship To Address 1 Send To Ship To Address 1 Fax No Yes if Delivery Method=Fax Fax No Yes if Delivery Method=Fax Yes, if Delivery Method=Electronic Mail Yes, if Delivery Method=Electronic Mail FTP No, but transferred with FTP No, but transferred with Item Note Borrowing Notes (See Notes) Item Note Borrowing Notes (See Notes) Send Public Note Borrowing Notes (See Notes) Send Public Note Borrowing Notes (See Notes) Public Note Borrowing Notes (See Notes) Public Note Borrowing Notes (See Notes) 15
16 Appendix 4: OCLC Number What is the OCLC Number? The OCLC Number is the OCLC bibliographic record number with which your ILL request is associated. This number may be useful to the lender for verification purposes if there are problems with your ILL request. Is it possible for the OCLC Number to already be entered in an ILL request created by a user? Yes, the OCLC Number is a recognized control number. To check whether it is entered in a request: Click on the Details button Go to the Well-Known Control Numbers section of the request Check whether there is an OCLC Number there. If so, the number will be transmitted to OCLC-WCRS partners. (Note: if the label for the number is (Local) OCLC instead of OCLC, the number will not be transmitted and you will need to add it) How to transmit the OCLC Number to a partner Modify your request by using the Request or Local Change Request Details action Go to the Well-Known Control Numbers section 1. Select OCLC from the drop-down menu. 2. Enter the OCLC Number in the appropriate box. 3. Click on the Add button to save. 16
17 Appendix 5: OCLC-WCRS libraries and VDX How to find an OCLC lender to add them to a rota As already mentioned in this document, these libraries will be easily identifiable in VDX. When locations are added to the request Rota, OCLC-WCRS libraries will display as follows: Example 1 Using the OCLC WorldCat target in VDX to identify lending libraries Call Number field: The Call Number field in the Holdings for the target OCLC WorldCat is in fact the OCLC symbol of a library which is not registered in VDX. OCLC suppliers and non-suppliers are identified in this manner: The OCLC symbol appearing in uppercase letters in this field indicates a library which is a Supplier in OCLC. The OCLC symbol appearing in lowercase letters in this field indicates a library which is not a Supplier in OCLC. Only libraries whose symbol (under Call Number) is in uppercase letters may be added to VDX. If you have found a library where only the symbol (in uppercase letters) appears in the Call Number field and you would like to send them a borrowing request, use the Colombo Library Registration Form and enter the OCLC symbol and the name of the institution. Location field: The Location field in the Holdings for the target OCLC WorldCat lists those locations which are registered in VDX. Over 500 libraries will be added to VDX during the implementation of ISO interaction with OCLC. These libraries will not have return addresses and the Colombo team will be working to complete this data in a timely manner. The OCLC libraries lacking a return address will have their names displayed in UPPERCASE letters. Please notify the Colombo team of partners which you have added to lending rotas but which do not have return addresses. 17
18 Example of holdings display: 1. - OCLC-WCRS non-supplier library which is also not registered in VDX. cdx is the OCLC symbol for Coutts Library Service OCLC-WCRS Supplier library which is registered in VDX as an OCLC-WCRS lending location OCLC-WCRS non-supplier library which is however registered in VDX OCLC-WCRS Supplier which is not registered as a location in VDX. 18
19 Appendix 6: Review heading A request may be rejected by OCLC-WCRS for three different reasons. 1. The lack of a Max. Cost for IFM 2. The lack of COPYRIGHT 3. Supplier temporarily inactive in OCLC-WCRS. In all three cases the request changes to the Status Not Supplied in VDX and appears under the heading Review in the Resource Sharing module of OCLC-WCRS. What must be done in OCLC-WCRS: 1. Display the request found under Review 2. Verify the reason the request was rejected 3. Select Delete Record 4. Click on Update What must be done in VDX: 1. Reason: Lack of a Max. Cost for IFM a. Resend the rejected request from within VDX, being sure to enter a maximum cost (US dollars). If you forget either one of these variables, your request will be rejected by OCLC-WCRS and two possible scenarios will arise: a) If you don t enter a Max. Cost: In VDX, the request will change to a status of Not Supplied (or pass to the next lender in the rota). In OCLC-WCRS, the request will be found in Resource Sharing under the heading Review. b) If you have not selected US Dollar as the currency: Your request will be accepted by OCLC-WCRS but IFM billing will not be activated. 19
20 2. Reason: Lack of COPYRIGHT a. Advise the Colombo team, who will attempt to resend the request for you. If this is not successful, you will probably need to Complete the active request and create a new request in your user s name. b. VDX requests where the original Service Type has been modified will be rejected by OCLC- WCRS (To be verified by the Colombo team). 3. Reason: Lender temporarily inactive in OCLC-WCRS a. Resend the rejected request from within VDX to another potential OCLC-WCRS lender. 20
Table of Contents. ISO INTERACTION BETWEEN VDX AND WORLDSHARE ILL - LENDING September 19, Context Requirements... 2
Table of Contents Context..... 2 Requirements...... 2 Important information..... 2 Special considerations Actions..... 5 Notes...... 5 Accents..... 5 Operation Shipped Action......... 6 Answer Nonsupply
More informationVDX version 7.0 Daily Management of Requests List of tasks
VDX version 7.0 Daily Management of Requests List of tasks Borrowing Patron requests 1. Identify requests for which the document is available locally. Published Saved Search: Borrowing Local location To
More information/ Standard / Advanced Search and Work Queue headings: Results display now includes search type No detail for Advanced Search. New Work Queue edit mode
General: 1.- Unicode support 2.- Date-Picker / Calendar added to all Date input fields 3.- Ability to configure which page is displayed after login (VDX Web and ZPortal) by institution 4.- Dates Changed
More informationNRE/VDX. Web Admin Manual: Managing Requests
NRE/VDX Web Admin Manual: Managing Requests OCLC, 2014. OCLC owns the copyright in this document including the content, page layout, graphical images, logos, and photographs and also owns all trademarks
More informationVDX Manual for Member Libraries
Contents How to Access VDX... 3 Searching VDX... 3 Making an ILL Request... 6 The Work Queue... 8 The Borrower Work Queue... 10 Borrower Work Queue Statuses... 10 Idle Requests Sending requests to lenders...
More informationWorldShare Interlibrary Loan Release Notes March 2014 Release
WorldShare Interlibrary Loan Release Notes March 2014 Release Contents WorldShare ILL... 2 Browser Support... 2 Interlibrary Loan Home Page... 2 On ILL Home Page, cursor focus is now in request search
More informationVDX. VDX Web Admin Manual Pt.1
VDX VDX Web Admin Manual Pt.1 OCLC, 2012. OCLC owns the copyright in this document including the content, page layout, graphical images, logos, and photographs and also owns all trademarks so identified.
More informationFlorida Virtual Campus.
I nt erl i br aryloan Al ephver si on20 Florida Virtual Campus www.flvc.org Contents Unit 1: Overview of the ILL Module... 1 LESSON 1: UNDERSTANDING IMPORTANT LINCC ILL TERMS... 1 LESSON 2: NAVIGATING
More informationTo 'lock' a request to a certain ILL operator in order to process them.
NRE/VDX Glossary Term A Acknowledge Action Address Type Allocate ANSI/NISO ARIEL ARTEmail Attribute sets Authentication Service Authorize Auto-authorization Auto-mediation Autoforwarding Automatic Expiry
More informationBrowser Support... 1 Recommended Actions... 2 Release Notes... 2
WorldShare Interlibrary Loan Release Notes Release Date: August 22, 2015 Contents Browser Support... 1 Recommended Actions... 2 Release Notes... 2 Service Configuration... 3 Workflow Improvements... 4
More informationOCLC INTERLIBRARY LOAN
OCLC INTERLIBRARY LOAN Procedures White Pine Library Cooperative PROCEDURES FOR SUPERIORLAND COOPERATIVE MEMBERS REVISED OCTOBER 2014 For items that cannot be filled through locally or through MelCat Last
More informationAlma. Resource Sharing - Borrowing. Limor Cohen Head of Circulation and Interlibrary Loan Department. Technion Israel Institute of Technology
Alma Resource Sharing - Borrowing Limor Cohen Head of Circulation and Interlibrary Loan Department Israel Institute of Technology Table of Content Borrowing Request Books via on-line form Books via email
More informationSBN ILL ISO ILL Conformance
SBN ILL IS ILL Conformance DCUMENT DETAILS Filename ILL IPIG Conformance Author(s) Version 1.0 Date DCUMENT HISTRY Version Version date Responsible Description ILL IPIG Conformance Page 1 of 38 TABLE F
More informationBrowser Support... 2 Recommended Actions Administrative Actions Release Notes... 3
Contents WorldShare Interlibrary Loan Release Notes Release Date: June 7, 2015 Browser Support... 2 Recommended Actions... 2 Administrative Actions... 2 Release Notes... 3 Discover Items... 3 Type-ahead
More informationRoadmap for self-directed VDX learning
Roadmap for self-directed VDX learning duction: Content Using self-directed VDX learning tools Discover the 3 tools that work in tandem for working your way through the self-directed VDX learning modules.
More informationEmily Kofoid Dawne Tortorella
Emily Kofoid Emily is a Reference Librarian at the St. Charles Public Library; St. Charles, IL. Among her other reference duties, she is the Interlibrary Loan Coordinator at the Library and serves as the
More informationIntermediate SHAREit: Access PA Catalog and ILL system. Access PA / POWER Library 2017 Fall Training
Intermediate SHAREit: Access PA Catalog and ILL system Access PA / POWER Library 2017 Fall Training Service: Access PA Catalog and ILL System Platform: SHAREit Vendor: Auto-Graphics, Inc. Support: HSLC
More informationGUIDE TO ART June
GUIDE TO ARTEmail June 2015 1 Contents 1. Introduction... 3 2. Creating and sending your orders... 3 3. Accepted files... 4 4. Rejected files... 4 Error codes... 4 5. Communicating with you about the status
More informationOCLC WorldShare Interlibrary Loan: Lending
OCLC WorldShare Interlibrary Loan: Lending Creating an account You will need to create a new user name and password, using your 9-digit authorization number and password for WorldCat Resource Sharing.
More informationUser Manual
www.totalflood.com User Manual Table of Contents Logging In 3 Placing a New Order. 4 Searching. 8 Editing Requests.....10 Reports...13 Help.19 Logging Out..23 2 Logging in to www.totalflood.com In the
More informationCMLE ILL Important Information
CMLE ILL Important Information Table of Contents Reminders Introducing New to ILL? Bag Delivery Searching for Library Materials? Who Did I Request This Item For? Placing a Renewal Via the Web Checking
More informationGo on ESC website ( Click on Log in to My ESC
Please use this process if you are a booking agent or booking coordinator registering a group of 10 people or more (or 5 people or more for congresses other than the ESC Congress). Go on ESC website (www.escardio.org)
More information(The mandatory fields are marked with an * asterix)
Welcome, You have received a link so you can register on The Finning Supplier Portal. This link will take you straight to the first step of the pre-qualification questionnaire page. There are 4 steps in
More informationRegistration & Payments User Guide
Registration & Payments User Guide Contingency Payment Access Contents Contingency Payment Access 4 Introduction 4 1. Self-Registration 4 1.1. Password 4 1.2 Client Identification Number and Client Details
More informationRegistration. Adding Accounts. How do I sign up for this service? The sign-up process for this service is quite simple.
Registration How do I sign up for this service? The sign-up process for this service is quite simple. Step 1: Complete a short registration form. If you want to, you can register the accounts you hold
More informationCUHK Library Interlibrary Loan System ILLiad User Guide User Services Interlibrary loan and document delivery
CUHK Library Interlibrary Loan System ILLiad User Guide User Services Interlibrary loan and document delivery Eligible Users ILLiad Features How to Use ILLiad Login One time Registration Add/Change Account
More informationDEVELOPED BY THE SHARE BIBLIOGRAPHIC SERVICES TEAM SPRING 2013 REVISED MAY
ITEM RECORDS DEVELOPED BY THE SHARE BIBLIOGRAPHIC SERVICES TEAM SPRING 2013 REVISED MAY 2014 Table of Contents General cataloging steps... 3 Matching... 3 General match points... 3 Creating Item Records...
More informationTe Puna Interloan Manual
Te Puna Interloan Manual Toll free 0508 Te Puna (0508 837 862) Ph +64 4 474 3000 Fax +64 4 474 3042 Email TePuna@dia.govt.nz National Library of New Zealand Department of Internal Affairs www.natlib.govt.nz
More informationMember Direct Small Business FAQ 2016
1. What is MemberDirect Small Business? MemberDirect Small Business is an online banking feature-set that completely integrates with our existing MemberDirect Online Services. This MDSB service is designed
More informationBing Shopping program Merchant Migration Guide 1/17/2011
Bing Shopping program Merchant Migration Guide 1/17/2011 What is the purpose of this guide? This guide will walk you through migrating your existing merchant center account to the new Bing shopping adcenter
More informationRelease Date: July 10, Browser support... 2 Recommended actions... 2 Release notes... 3
WorldShare Interlibrary Loan Release Notes Release Date: July 10, 2016 Contents Browser support... 2 Recommended actions... 2 Release notes... 3 Workflow improvements... 3 Close Batch feature now available...
More informationTable of Contents. Overview of the TEA Login Application Features Roles in Obtaining Application Access Approval Process...
TEAL Help Table of Contents Overview of the TEA Login Application... 7 Features... 7 Roles in Obtaining Application Access... 7 Approval Process... 8 Processing an Application Request... 9 The Process
More informationUSER GUIDE LEARNING TO USE THE VERISCREEN SYSTEM
USER GUIDE LEARNING TO USE THE VERISCREEN SYSTEM Instructions for Site Access Click Here to Log In A new browser window will be open with the Login Screen. Enter your username and generic password. Note:
More informationVDX version 6.1 Documentation Interaction with different partners
VDX version 6.1 Documentation Interaction with different partners VDX supports different communication protocols among the ILL partners: Laser (within the same database), ISO, Generic Script and formatted
More informationOctober J. Polycom Cloud Services Portal
October 2018 3725-42461-001J Polycom Cloud Services Portal Copyright 2018, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or
More informationPRUinvoice User Guide. Version 1.2 (November 2017) Finance
PRUinvoice User Guide Version 1.2 (November 2017) Finance PRUinvoice User Guide Content Page Content Page Logging In 3 New Features Submit Invoice 4 Submit Proforma Invoice and Credit Note 6 Submit Invoice
More informationPeople. Processes. Integrating Globally.
People. Processes. Integrating Globally. Course: isupplier for Suppliers Table of Contents Table of Contents Course Introduction...4 L1: Vendor Registration... 6 Register for isupplier using SteelTrack
More informationLibrary Staff Instructions
Requesting and Providing Items Request Procedure Library Staff Instructions 1. Login and Search for the title. 2. Click on the title to review holdings. 3. Click on the Request button for the request form.
More informationWelcome to the Vale Vendor Portal Guide
Welcome to the Vale Vendor Portal Guide 1. Introductory 1.1 How to access? 1.2 Presenting the Portal 2. Onboarding Process 3. Negotiate Module 4. Purchase Module 5. Payment Module 1. Introductory Main
More informationBROADBEAN Administrators Guide to managing failures
BROADBEAN Administrators Guide to managing failures BROADBEAN TECHNOLOGY support@broadbean.com 020 7536 1668 www.broadbean.com The purpose of this guide is to help you manage the failure notifications
More informationInterlibrary Loan (ILL)
Interlibrary Loan (ILL) Interlibrary loan (ILL) is a service allowing library items to be made available from one library system to another. We borrow books, audiobooks, videos, DVDs, CDs and articles
More informationNew ereturns Overstock Facility User Guide
New ereturns Overstock Facility User Guide January 2009 New ereturns Overstock Facility CONTENTS Using Batch.co.uk to... Using Bertline 301 to... Using www.bertrams.com to... Make your Returns Request
More informationBulk Deliveries ASN EXTRANET USER GUIDE
Bulk Deliveries ASN EXTRANET USER GUIDE 1 Contents: General User Notes page 3 The Bulk Delivery process page 4 Setup for the Extranet page 5 Definitions page 6 Logging In page 7 Creating a new ASN page
More informationBased on VDX 9.1. VDX User Manual For staff in Ontario Public Libraries
Based on VDX 9.1 VDX User Manual For staff in Ontario Public Libraries VDX Web Client User Manual Abstract: This document is a user guide to the VDX Web Client. It is provided primarily for those responsible
More informationInternational Trade Online
International Trade Online USER GUIDE For informational purposes only, not considered an advertisement. INTERNATIONAL TRADE ONLINE International Trade Online is the web-based offering from M&T Bank to
More informationKey principles: The more complete and accurate the information, the better the matching
VIAF Guidelines Adopted 14 August 2015 in Cape Town, South Africa Revised 01 March 2018 Aim and scope of this document This document gives a short description of what is needed to successfully participate
More informationSupplier User Guide for AL Oracle isupplier
Supplier User Guide for AL Oracle isupplier Version Date March 2017 TABLE OF CONTENTS Table of Contents... 2 OVERVIEW - ISUPPLIER... 4 Help & Support... 4 Definitions... 4 SYSTEM LOGIN & NAVIGATION...
More informationProcessWorld User Guide. (October 2017)
ProcessWorld User Guide (October 2017) Table of Contents 1. INTRODUCTION... 2 2. REGISTRATION... 2 3. PASSWORDS... 3 4. REQUESTING ACCESS TO APPLICATIONS... 3 5. THE PROCESSWORLD MENU... 4 5.1 MY DETAILS...
More informationUser Guide for library patrons
User Guide for library patrons Placing your own Interlibrary Loan Requests from library from home from work from school wherever there is internet access Using Zportal, the patron interface to INFO Ontario
More informationCAQH Solutions TM EnrollHub TM Provider User Guide Chapter 3 - Create & Manage Enrollments. Table of Contents
CAQH Solutions TM EnrollHub TM Provider User Guide Chapter 3 - Create & Manage Enrollments Table of Contents 3 CREATE & MANAGE EFT ENROLLMENTS 2 3.1 OVERVIEW OF THE EFT ENROLLMENT PROCESS 3 3.2 ADD PROVIDER
More informationUser s Guide for Suppliers
Streamline Collaborate Take Control User s Guide for Suppliers Powered by Johnson & Johnson Global Translation Center Contents Terminology... 1 Conventions... 1 Mandatory vs. Optional Fields... 1 Button
More informationUser Guide for placing Interlibrary Loan Requests
Virtual Online Community Library (VOCaL) User Guide for placing Interlibrary Loan Requests Place Interlibrary Loan requests using the INFO end user interface anytime, anywhere from home from work from
More informationHow to ask for a ILL document
Table of Contents 1. General...1 2. Accessing the document supply module...2 3. Returning to the Sudoc search module...3 4. Completing the fields in a loan demand...4 4.1. Delivery options...4 4.2. Validation
More informationWCB Online A User Guide for Tiered Service Providers
WCB Online User Guide for Tiered Service Providers WCB Online A User Guide for Tiered Service Providers A Nova Scotians safe and secure from workplace injury Table of Contents WCB Online 1 Profile Creation
More informationSEAL 2.0 / ILLiad MANUAL FOR LIBRARY STAFF. Amy Hillick, SUNY Orange. Zachary Spalding, Southeastern NY Library Resources Council
SEAL 2.0 / ILLiad MANUAL FOR LIBRARY STAFF Amy Hillick, SUNY Orange Zachary Spalding, Southeastern NY Library Resources Council Southeastern NY Library Resources Council 2 SEAL 2.0 / ILLiad documentation
More informationCHEP Portfolio+Plus 1.3. User Guide V March 2010
CHEP Portfolio+Plus 1.3 User Guide V 1.0 17 March 2010 Table of Contents Chapter 1: Introduction to Portfolio+Plus 1 1.1 Welcome... 2 1.2 Glossary... 3 1.3 Register for Portfolio+Plus... 6 1.4 Getting
More informationweb po user guide Supplier
web po user guide Supplier web po user guide table of contents supplier section 1 before you begin section 2 getting started and the basics section 3 Web PO Supplier Administration section 4 Viewing Purchase
More informationElectronic Appraisal Delivery (EAD) Portal. FHA EAD General User Guide
Electronic Appraisal Delivery (EAD) Portal FHA EAD General User Guide Last Updated: October 2015 FHA EAD General User Guide Page 2 of 87 Version 1.3.1 TABLE OF CONTENTS INTRODUCTION... 6 WHAT IS THE ELECTRONIC
More informationhttp://www.utas.edu.au/library/library-services/document-delivery Getting Started : Register online @ http://www.utas.edu.au/library/forms/document-delivery-service-registration Enter your (You will receive
More informationRegistrar- web Version February Registrar- web. Release 3.1. Copyright 2015 DNS Belgium vzw
Registrar- web Version 3.1 5 February 2016 Registrar- web Release 3.1 Copyright 2015 DNS Belgium vzw Table of contents 1 Registrar Web... 3 1.1 User Management... 3 1.1.1 Permissions... 3 1.1.2 Transactions...
More informationRESOLV EDI CONTROL. User Guide Version 9.2 for HANA PRESENTED BY ACHIEVE IT SOLUTIONS
RESOLV EDI CONTROL User Guide Version 9.2 for HANA PRESENTED BY ACHIEVE IT SOLUTIONS Copyright 2011-2016 by Achieve IT Solutions These materials are subject to change without notice. These materials are
More informationHorizon Information Portal provides three searching tools: Search, Browse and Advanced Search.
1. INTRODUCTION In spring 2004 the Library began to implement the integrated library system Horizon produced by Dynix. This was possible thanks to financial support of the European Centre Natolin. A major
More informationEclipse Business Connect XML. Release (Eterm)
Eclipse Business Connect XML Release 8.6.4 (Eterm) Legal Notices 2008 Activant Solutions Inc. All rights reserved. Unauthorized reproduction is a violation of applicable laws. Activant and the Activant
More information1 Virtual Terminal Quick Reference Guide. Virtual Terminal Quick Reference Guide. Getting Started
1 Virtual Terminal Quick Reference Guide Virtual Terminal Quick Reference Guide Getting Started 2 Virtual Terminal Quick Reference Guide What you need Internet enabled laptop or computer Virtual Terminal
More informatione-lms Electronic Lodgement of Mailing Statements User Guide Version 4.5
e-lms Electronic Lodgement of Mailing Statements User Guide Version 4.5 Copyright Statement Copyright the Australian Postal Corporation 2016. All rights reserved. No part of this document may be reproduced,
More informationAPPLICANT S GUIDE TO THE SUPPLIER AND EQUIPMENT REGISTRATION DATABASE
L APPLICANT S GUIDE TO THE SUPPLIER AND EQUIPMENT REGISTRATION DATABASE Table of Contents 1. Introduction 3 1.1 General Information 4 2. Responsible Supplier 7 2.1 First Time Registration 7 2.1.2 Resending
More informationInstructions for OCLC Local Holdings Maintenance
Instructions for OCLC Local Holdings Maintenance Union List of Serials Revised December 12, 2011 Originally created for use by Resource Sharing Alliance (RSA) members by Erica Laughlin, Resource Sharing
More informationICBC (London) Plc Internet Banking FAQ s
ICBC (London) Plc Internet Banking FAQ s Internet banking tips * Never share your account login or password with anyone; * ICBC will never ask you to disclose to us your internet banking password; * Do
More informationStocktake instructions
Supplier news June 2011 Stocktake instructions It is important that you read EVERYTHING below. It could mean the difference between an accurate result and being charged for lost crates!!! Remember you
More informationUser Guide. for placing your own Interlibrary Loan Requests. Place Interlibrary Loan requests using the INFO end user interface.
User Guide for placing your own Interlibrary Loan Requests Place Interlibrary Loan requests using the INFO end user interface anytime, anywhere from library from home from work from school from anywhere
More informationNotification Tool User Guide
BEFORE YOU START... 1 Why Should I Use Notification Tool? 1 Hardware Requirements 2 Software Requirements 2 Network Requirements 2 How Do I Access the Notification Tool? 2 How Can I Get Support When Using
More informationTIS HELP VCCS TECHNICAL INFORMATION SHOP (TIS) INSTRUCTION FOR INDEPENDENT OPERATORS
VCCS TECHNICAL INFORMATION SHOP (TIS) INSTRUCTION FOR INDEPENDENT OPERATORS CONTENTS 1 INTRODUCTION... 3 1.1 Account set up... 3 1.1.1 Independent operators with TIE access... 3 1.2 Login for registered
More informationInterlibrary Loan with external Non-INFO libraries
Southern Ontario Library Service Interlibrary Loan with external Non-INFO libraries Definition: External (Non-INFO) Library is defined as any library, public or non-public, that is not an Ontario public
More informationhttp://www.utas.edu.au/library/library-services/document-delivery Getting Started : Register online @ http://www.utas.edu.au/library/library-services/forms/document-delivery-service-registration (You will
More informationTIS HELP FOR INDEPENDENT OPERATORS CONTENTS
TIS HELP FOR INDEPENDENT OPERATORS CONTENTS 1 INTRODUCTION... 3 1.1 TIE... 3 1.2 Account set up in TIS... 3 1.3 VAT number (EU only)... 3 1.4 Business license number (China only)... 3 1.5 Access levels...
More informationTXSMARTBUY ONLINE ORDERING SYSTEM
TEXAS COMPTROLLER OF PUBLIC ACCOUNTS TXSMARTBUY ONLINE ORDERING SYSTEM USER GUIDE May 2015 1 Page TxSmartBuy.com User Guide Table of Contents WHO CAN USE THIS SYSTEM?... 4 SYSTEM REQUIREMENTS AND BROWSER
More informationILLiad for Office Delivery
ILLiad for Office Delivery RONALD FIGUEROA MANAGER, DELIVERY, INTERLIBRARY LOAN & COURSE RESERVE SHARING BREAKTHROUGHS - 2017 OCLC RESOURCE SHARING CONFERENCE MARCH 15TH 2017 ILLIAD FOR OFFICE DELIVERY
More informationANZ TRANSACTIVE GLOBAL SERVICE REQUESTS USER GUIDE
ANZ TRANSACTIVE GLOBAL SERVICE REQUESTS USER GUIDE September 2017 CONTENTS Introduction 3 Commercial Cards Service Requests 4 Commercial Cards Service Request Types... 4 Commercial Cards Service Request
More informationEDI On-Boarding Manual
Contents Contents... 1 Document Objectives... 2 Summary of Process... 3 EDI Setup... 4 Please Help Us Assess Your EDI Readiness... 5 Traditional EDI Supplier... 6 Catalogue Submission and Testing... 6
More informationStocktake instructions
supplier news November 2012 Stocktake instructions It is important that you read EVERYTHING below. It could mean the difference between an accurate result and being charged for lost crates!!! SAVI Site
More informationAbout MassMutual Electronic Bill Presentment & Payment
Group Billing and Collections Frequently Asked Questions (FAQs) for ebill and epay About MassMutual Electronic Bill Presentment & Payment E-Bill Questions and Problems Payment Process Questions Payment
More informationLibrary Staff Instructions
Library Staff Instructions Table of Contents How to Register 1 Figure 1: Home Page 1 Figure 2: Create new account 3 Managing Your Account 4 Figure 3: Filter Own System 4 Managing Library Options 5 Figure
More informationStaff User s Guide Integrated ILL. Version 22
Staff User s Guide Integrated ILL Version 22 CONFIDENTIAL INFORMATION The information herein is the property of Ex Libris Ltd. or its affiliates and any misuse or abuse will result in economic loss. DO
More informationAVAYA LEARNING CENTER END USER GUIDE. Avaya Learning Virtual Campus License Registration Guidelines
AVAYA LEARNING CENTER END USER GUIDE Avaya Learning Virtual Campus License Registration Guidelines 1 Avaya Learning Virtual Campus License Registration Guide November 2015 ENROLLMENT REGISTRATION PROCESS
More informationSettlement Agent Self Registration User Guide. Settlement Agents step by step action guide for Agency Registration
Settlement Agent Self Registration User Guide Settlement Agents step by step action guide for Agency Registration 8/31/2015 Table of Contents What is Closing Insight 2 Agency Registration..2 Next Steps.20
More informationAriel.lnk. ? Go to the Ariel icon as seen above and double click to open the program.
1 Scanning RRS or ILS in Ariel with the Fujitsu 4097D scanner.. Ariel.lnk? For your convenience, these instructions may be found in the Alex Server: T:\COMMON\Scanning_RDS_ILS_WebDocDel\scanning_ Ariel
More informationOdyssey File & Serve HTML5. Individual Filer User Guide Release 3.9
Odyssey File & Serve HTML5 Individual Filer User Guide Release 3.9 OFS-FS-200-3316 v.1 February 2015 Copyright and Confidentiality Copyright 2015 Tyler Technologies, Inc. All rights reserved. All documentation,
More informationPaperCut Student Guide
PaperCut Student Guide 1.0 Sending a Print Job directly from student workstations (Direct Printing) Students or Guest Users click the Printer icon on the standard toolbar or select the Print Command from
More informationGradintelligence student support FAQs
Gradintelligence student support FAQs Account activation issues... 2 I have not received my activation link / I cannot find it / it has expired. Please can you send me a new one?... 2 My account is showing
More informationVbill User Manual. For Service of Process (05/24/2012)
Vbill User Manual For Service of Process (05/24/2012) Introduction Vbill is a World Wide Web (Web) based billing system, developed by the Committee for Public Counsel Services, for Massachusetts State/CPCS
More informationIntegration Manager. User Guide INTRODUCTION CONTENTS ACCESSING INTEGRATION MANAGER 2 MANAGING USERS 5 MANAGING DEALERS 8 UPLOADING A FILE 13
Integration Manager User Guide INTRODUCTION This booklet is the user guide for the Integration Manager software created by CU*Answers Software Integrations. The CU*Answers Integration Manager is a self-service
More informationIn partnership with. PO Convert User Guide - Service-Type Purchase Orders
In partnership with PO Convert User Guide - Service-Type Purchase Orders Imperial College phases out paper invoices with electronic invoicing Imperial College London has implemented a series of changes
More informationTeam Approach. System Preferences
i ii Contents Using the System Preference Administration Screen...8 Setting Preferences for Screens, Reports, and Procedures...8 Setting Entry, Background, and General Preferences...9 Granting Users Access
More informationOnline Export Entry. User Guide
Online Export Entry User Guide This guide is intended as a basic overview of the screens on this website for Online Export Entries. More detailed information is available in the Help menus provided on
More informationREGULATORY DIVISION BOURSE DE MONTRÉAL INC.
REGULATORY DIVISION BOURSE DE MONTRÉAL INC. Date of Issue: January 7, 2019 Table of contents Introduction... 1 Overview... 1 Background... 1 Definitions... 1 Getting Started... 1 Account Enabling... 1
More informationTrusted Advisor User Guide. inty CASCADE v 2.9.0
Trusted Advisor User Guide inty CASCADE v 2.9.0 Table of Contents 1. Overview... 2 2. Logging in to inty CASCADE... 2 2.1 Forgotten Password... 4 2.2 Password Complexity... 5 3. Home Page... 7 4. Navigation...
More informationSIAM R3.0 USER GUIDE
SIAM R3.0 USER GUIDE Document Reference: 8295 September 2016 Revision: 3 Version Date Author Changes Number 1 Mar 2015 John Lindsay 2 Jun Sam Unsuspending a SIM card description updated. 2016 Smith 3 Sep
More informationOnline Presentment and Payment FAQ s
General Online Presentment and Payment FAQ s What are some of the benefits of receiving my bill electronically? It is convenient, saves time, reduces errors, allows you to receive bills anywhere at any
More informationLogin Instructions for Falck MyCare
Login Instructions for Falck MyCare Novo Nordisk Because of the new General Data Protection Regulation (GDPR) on the protection of personal data, we have upgraded our Falck MyCare booking system to a newer
More informationETS Global E-Commerce Platform User Guide V2.1. Table of contents 1. LOGIN TO THE ONLINE ACCOUNT... 3
Table of contents 1. LOGIN TO THE ONLINE ACCOUNT... 3 1.1. First Login - initialize your password... 3 1.2. Renewal of your password... 4 2. ACCOUNT MANAGEMENT... 6 2.1. B2B user creation / edition...
More information