Wi-Fi hotspots are devices which broadcast internet access over Wi-Fi connections.

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1 Answers to some of your questions about Wi-Fi hotspots What is a Wi-Fi hotspot? Wi-Fi hotspots are devices which broadcast internet access over Wi-Fi connections. What types of devices can access a Wi-Fi hotspot? Wi-Fi capable devices include mobile devices such as smartphones, tablets, netbooks, laptops and desktop PCs. What is an SSID? SSID (Service Set Identifier) is the public name of a Wi-Fi hotspot. What is a security key? A security key is the password used to connect to a Wi-Fi hotspot. How do I use my R850 Mobile Hotspot as a Wi-Fi hotspot? You can use your R850 Mobile Hotspot as hotspot for up to 10 devices via Wi-Fi, plus one device via a USB connection. Answers to some of your questions about getting the most out of your R850 Mobile Hotspot What can I do to maximize my internet browsing speed? o Place the mobile hotspot in a location where the Sprint signal strength is strongest, such as near a window. o Ensure there is plenty of space around the mobile hotspot to provide the best signal reception. Keep it at least 4-6 feet away from electrical devices that generate RF interference such as microwaves, TVs, cordless phones, cellular phones, and wireless speakers. o Connect as few devices to the hotspot as is necessary. The more devices that are connected, the slower the potential browsing speed. o Power the hotspot off when it is not being used. Answers to some of your questions about the data connectivity of your R850 Mobile Hotspot Can my device connect to Sprint 4G LTE? Yes, your device supports 4G LTE and connects to it automatically.

2 Why is my R850 Mobile Hotspot disconnecting from the Internet? o You may be using your device in an area with low or no 4G LTE coverage. o The device has been running for a long time, and it may need to be restarted. o Your computer may be experiencing a temporary problem. o You may need to remove the battery and put it back in as a reboot. Sometime interference can cause it to crash. Can I share the Internet connection with other devices? Your R850 Mobile Hotspot supports up to 10 wireless connections and 1 USB connection. Answers to some of your questions about 4G LTE Why don't I have a 4G LTE connection? If your R850 Mobile Hotspot cannot establish a 4G LTE connection you may not be in an area with 4G LTE coverage. 4G LTE coverage is available now in most markets with more being added all the time. Verify that your device is in a 4G LTE coverage area by checking the Sprint coverage map. If your device is in a 4G LTE coverage area, make sure 4G LTE is enabled.

3 HOTSPOT Kit Cost Breakdown $14.00 Case & tag $ 7.00 AC Adapter $10.00 Micro USB Cord $ Device $ 5.00 Instruction Card $ Total Kit Cost

4 Activating and Setting up the HotSpots The Hotspots come activated but there are some extra steps you should take to prevent Patrons from being able to disable the hotspots. 1. Power on and let hot spot get fully done with an initial startup. (I suggest just walking away and getting a cup of coffee.) 2. Next you need to connect to the device using a wireless device. It can be your computer, laptop, and notebook. I just used my IPhone. 3. Go to Wi-Fi and look for the device name you see on the screen. This is usually starts out as a network that starts with a capital R but will change which is why I say go get a cup of Joe. Logging as the R network will simply cause it to leave as soon as it changes names. Wait for the one that starts with Sprint and matches the number on the screen. Enter the Wi-Fi password on the second page of the device screen. The power button is the page advance button. Once connected you will need to go to a browser and type in or 4. Look for a login if not already prompted. It will ask you for a password which is set to the default password: password YOU WANT TO CHANGE THIS! 5. Once you are logged into the page go to the upper right corner where there are three line and when a list appears select Settings-Device-Web Interface 6. In the top box change Display Password to Off and save changes. This prevents patrons from having admin control over the device. 7. Then enter old password from password to whatever you want the new Admin password to be and save changes. 8. Now when you look at the device the screen that used to say Admin password and password is gone from view. 9. Logout.

5 HOTSPOT Check-in/Check Out Procedures Check Out Verify all pieces before checking in or out. Full Kit: Case HotSpot Adapter Retractable Cord Instruction Card 1. Patron MUST fill out a HotSpot Patron Agreement Form. These forms are located in front of the HOTSPOT holder in the tech room. The form is also located on the shared drive in the HotSpot folder. Staff members will need to inspect pieces/condition before initialing and recording the date of check out. 2. After the HotSpot is checked out to the patron, the User Agreement Form is filed in the HotSpot holder located in the tech room. AC Adapter, retractable cord and HotSpot will fit neatly in case, but adapter must be on opposite end from HotSpot. Case will resist closing if adapter head is opposite HotSpot.

6 Reference should answer all but very basic questions, to avoid tying up Circ stations. Check In 1. When the HotSpot is returned, staff should check for all pieces and general condition of the HotSpot. 2. After inspecting the pieces and condition of the device, the staff should initial and record the date of check in on the User Agreement Form. 3. If the HotSpot reader is returned in the book drop, bill the patron s account a $5.00 Fee and note this in the note field. This should be recorded on the HotSpot Agreement Form. 4. HotSpots should then be taken to the tech room, wiped down with a microfiber cloth, and placed on the hot spot hooks behind the circ counter until the next check-out. 5. Completed User Agreement Forms should be given to the Adult Services Manager.

7 Procedure for Rental HotSpot Checkout Check-Out Procedure 1. Reservations are being accepted for the rental hotspot and will be recorded on the equipment calendar. Please note how long patron is expecting to check out the hotspot. The calendar will be located in the program book behind the monthly program calendar. Reservations will be taken by the reference staff. When recording a reservation, please give a buffer of 2 days to ensure that the HotSpot will be returned prior to the next reservation. 2. Check- outs for the hotspot will be referred to the managers or adult services staff. It is important that reservations and check-outs are noted on the calendar. 3. Managers or Adult Services Staff will give and go over with the patron a copy of the "Rental Hotspot Patron Agreement Form. These forms will be located in the Equipment Loan Agreement Forms folder at the reference desk. They will also be located on the shared drive in the HotSpot folder. 4. Managers or Adult Services staff will explain use of equipment, confirm condition of equipment, and ensure that all parts are accounted for. 5. Patron will fill out the "Rental Hotspot Patron Agreement Form. 6. Reference staff will initial the form and record the check-out date. 7. Checkouts are restricted to Wilmington Public Library District Card Holders only. 8. A "Rental Hotspot Patron Agreement Form must be signed by the patron before equipment is checked out. The rental fee of $3 per day must also be collected at time of the checkout. Please use cash register code # Completed "Rental Hotspot Patron Agreement Forms should be filed in the Equipment Loan Agreement Forms folder at the reference desk Check-In Procedure 1. Equipment must be returned in person and checked in by a Manager or Adult Services Staff member. 2. Managers or Adult Services staff will pull "Rental Hotspot Patron Agreement Forms from the folder located at the reference desk. 3. Managers or adult services staff will inspect returned equipment in the presence of the patron to confirm condition and ensure that all parts are accounted for. If components are missing, equipment will not be accepted. Equipment cannot be checked in until all parts are returned, or paid for if lost. 4. Once equipment has been inspected and verified, equipment can be checked in. Managers or Adult Services staff will initial the Equipment Loan Agreement Form and record the date of check-in. 5. Completed forms should be files in the Completed Equipment Loan Agreement folder at the ref desk.

8 HotSpot Registration Information HotSpot Serial number MEID (Dec) MEID (Hex) WiFi MAC ID /27/2017

9 Equipment Policy I. General Guidelines A. Wilmington Public Library District cardholders may place holds on equipment through the circulation/catalog system. Loan rules for equipment vary. Please refer to each type for rule. B. The circulation period for most equipment is 2 weeks. Renewals are not permitted. II. Type of Equipment- Equipment is checked out as a bagged kit and all pieces must be returned together. Certain equipment is available for circulation only to patrons who are valid cardholders of Wilmington Public Library District cards. Return of all equipment must occur during library business hours in person. In the event the library does not open due to an emergency closing, the borrower retains the equipment at no charge and must return the equipment when the library reopens. Equipment will be assessed at time of return and once accepted as being in good working condition the borrower is relieved of any liability. Library equipment may not be returned in the drop box or at another library for delivery through RAILS delivery. Any problems with equipment during checkout should be immediately reported to the library. A. Mobile Hot Spot 1. Mobile Hot Spots may not be borrowed through Interlibrary Loan. 2. Users may check out one mobile hotspot at one time. 3. If any part of a mobile hotspot kit is lost the user must pay the complete replacement cost of the item lost. B. There are 19 Beacon Mobile Hotspots available to Wilmington Public Library Cardholders only. 1. Hotspots are limited to one hotspot per family. 2. Holds can be placed but no specific date can be guaranteed (see Rental Mobile Hotspot for guaranteed lending dates.) 3. Check out period is for one week with no renewals. 4. Overdue fines are $2.00 per day. 5. After 10 days late the hotspot will be shut off and reactivation fees and replacement of hotspot will be billed to the patron. 6. Users must sign an agreement before checkout showing these terms have been explained to them. Hot spots are not to be returned in the book drop. 7. Hot spots are not to be returned in the book drop. Hot spots returned in the book drop are subject to a $5.00 fine or the replacement cost of the hotspot if it is damaged because of the deposit. 8. Sprint 4G LTE Service coverage is what we are able to offer. Service is subject to signal strength in the area you take the device.

10 9. Hotspots are not filtered. C Rental Mobile Hotspot We have 2 Rental Mobile Hotspots which are considered rental items because we will accept guaranteed reservations for this service. It will cost $3.00 per day, which must be paid in advance. It will incur a $5.00 per day overdue fine and after 10 days of being overdue the library may choose to brick or deactivate the service on the hotspot and bill the patron for the full replacement cost and reactivation fee. The current price of which will be on the rental agreement which the patron must sign prior to checkout (See Hotspot Agreement Form) D. Nook E-Readers 1. Nooks are for Wilmington Public Library Cardholders only. 2. Nooks are limited to one nook per card holder. 3. Overdue fine for Nooks are $2.00 per day. 4. Users must sign an agreement before check-out. 5. Nooks are not allowed to be returned in the book drop. Users who return Nooks in the book drop will be subject to a $5.00 fine or cost of replacement if Nook is damaged because of the deposit. E. Business Grant Equipment Equipment received through the Illinois State Small Business Grant may not be borrowed through interlibrary loan. If available they may be borrowed by a patron from another library but said borrower must come into the library in person to check out the equipment and will be required to sign any usage agreements the library has established for said equipment. F. Guitars 1. Guitars are currently available for participants of our guitar program only. Guitar checkout consists of a kit that contains a guitar, strap, case, and tuner. Cardholders are responsible for returning all parts of the guitar kit or pay the fees associated with any missing parts. 2. Guitars may be renewed as long as participant is still attending classes. 3. Overdue fines for guitars are.50 per day. 4. Guitars must be returned at the Circulation counter. 5. Guitars are limited to one guitar per cardholder. Adopted 01/17/05 Amended 11/21/05, 11/20/06, 11/19/07, 11/17/08, 3/15/10, 10/17/11, 2/20/12, 3/16/15, 02/15/16, 05/16/16, 3/20/2017 Reviewed 3/21/11, 2/18/13, 11/18/13, 10/20/14

11 HOTSPOT Patron Agreement Form By signing this form you are stating that you are responsible for returning ALL items associated with the HOTSPOT reader. If items are not returned, you are responsible for payment of items. Also by signing this form, you are stating that the HOTSPOT will be returned to the Wilmington Public Library District Circulation Desk. HOTSPOT CANNOT be returned in either the outside or inside book drop and must be handed to a staff member at the front desk for inspection. Check-Out Policy Check-outs for the HOTSPOT will be for one week. HOTSPOTS cannot be renewed and patron must wait one day to check out again. Late fees for HOTSPOT are $2.00 per day. There will also be a $5.00 fee charged for HotSpot returned in the book drop. HotSpots damaged by putting in Drop Box will be charged a replacement fee. If any part of the HotSpot kit is lost, user must pay the complete replacement cost of the item lost. **HotSpots which are more than ten days late will be shut off. ** **Reactivation and replacement will be billed to patron.** HOTSPOT Kit $14.00 Case & tag $ 7.00 AC Adapter $10.00 Micro USB Cord $ Device $ 5.00 Instruction Card $ Total Kit Cost HotSpot Number Checked Out Patron Signature Print Patron Name Check-Out Date Check-In Date Pieces Inspected/Check-Out Staff Initials Pieces Inspected/Check-In Staff Initials Revised: 06/01/16

12 Rental HOTSPOT Patron Agreement Form The Wilmington Public Library District hereby loans to the undersigned the use of the below listed equipment. The rental fee for equipment is $3.00 per day which is to be paid in advance. The equipment must be returned by the expected due date as other reservations may be pending. Late fees will be assessed at $5 per day. By signing this form you are stating that you are responsible for loss and /or damage to the equipment described below. Any repair cost will not exceed the replacement cost of the equipment listed below. By signing this form you are stating that you are responsible for returning ALL items associated with the HOTSPOT reader. If items are not returned, you are responsible for payment of items. Also, by signing this form, you are stating that the HOTSPOT will be returned to the Wilmington Public Library District Circulation Desk. The HOTSPOT CANNOT be returned in either the outside or inside book drop and must be handed to a staff member at the front desk for inspection. Check-Out Policy Late fees for Rental HOTSPOTs are $5.00 per day. There will also be a $5.00 fee charged for HotSpot returned in the book drop. HotSpots damaged by putting in Drop Box will be charged a replacement fee. If any part of the HotSpot kit is lost, user must pay the replacement cost of the item lost. **HotSpots which are more than ten days late will be shut off. ** **Reactivation and replacement will be billed to patron.** HOTSPOT Kit $14.00 Case & tag $ 7.00 AC Adapter $10.00 Micro USB Cord $ Device $ 5.00 Instruction Card $ Total Kit Cost Patron Signature Print Patron Name Check-Out Date Amt. Paid Check-In Date Return Date Pieces Inspected/Check-Out Staff Initials Pieces Inspected/Check-In Staff Initials Revised: 09/02/16

13 HotSpot9 Return to: Wilmington Public Library 201 S. Kankakee St Wilmington, IL Do Not put in Drop Box HotSpot10 Return to: Wilmington Public Library 201 S. Kankakee St Wilmington, IL Do Not put in Drop Box HotSpot3 Return to: Wilmington Public Library 201 S. Kankakee St Wilmington, IL Do Not put in Drop Box HotSpot4 Return to: Wilmington Public Library 201 S. Kankakee St Wilmington, IL Do Not put in Drop Box HotSpot5 Return to: Wilmington Public Library 201 S. Kankakee St Wilmington, IL Do Not put in Drop Box HotSpot6 Return to: Wilmington Public Library 201 S. Kankakee St Wilmington, IL Do Not put in Drop Box HotSpot7 Return to: Wilmington Public Library 201 S. Kankakee St Wilmington, IL Do Not put in Drop Box HotSpot8 Return to: Wilmington Public Library 201 S. Kankakee St Wilmington, IL Do Not put in Drop Box

14 How to Connect 1. Hold down power button to turn on HotSpot 2. Double-click on your device s WiFi connection 3. Choose SprintWiFi 4. Enter 8 character password from label on Hotspot 5. You re connected. Enjoy! Notes: Keep device charged/plugged in Speed/connection will vary depending on a number of factors Unlimited data plan; 10 devices can connect. How to Connect 1. Hold down power button to turn on HotSpot 2. Double-click on your device s WiFi connection 3. Choose SprintWiFi 4. Enter 8 character password from label on HotSpot 5. You re connected. Enjoy! Notes: Keep device charged/plugged in Speed/connection will vary depending on a number of factors Unlimited data plan; 10 devices can connect. How to Connect 1. Hold down power button to turn on HotSpot 2. Double-click on your device s WiFi connection 3. Choose SprintWiFi 4. Enter 8 character password from label on HotSpot 5. You re connected. Enjoy! Notes: Keep device charged/plugged in Speed/connection will vary depending on a number of factors Unlimited data plan; 10 devices can connect. How to Connect 1. Hold down power button to turn on HotSpot 2. Double-click on your device s WiFi connection 3. Choose SprintWiFi 4. Enter 8 character password from label on HotSpot 5. You re connected. Enjoy! Notes: Keep device charged/plugged in Speed/connection will vary depending on a number of factors Unlimited data plan; 10 devices can connect.

15 Included in kit: 1. HotSpot node with adapter 2. GEAR Case holder 3. Instruction sheet 4. Luggage/ID tag Included in kit: 1. HotSpot node with adapter 2. GEAR Case holder 3. Instruction sheet 4. Luggage/ID tag Included in kit: 1. HotSpot node with adapter 2. GEAR Case holder 3. Instruction sheet 4. Luggage/ID tag Included in kit: 1. HotSpot node with adapter 2. GEAR Case holder 3. Instruction sheet 4. Luggage/ID tag

16 Links for Hotspot Kits supplies: Cases Luggage tags Keyrings Micro USB AC Adapters