2. *** COMING SOON Changes to System Requirements *** Effective July 2016, i-ready System Requirements will be modified as described below.

Transcription

1 System Requirements 1. Introduction i-ready combines a valid and reliable adaptive K 12 diagnostic, individualized K 8 student online and teacher-led instruction in a single product. This document summarizes the requirements for running i-ready, along with procedures for checking your system requirements. 2. *** COMING SOON Changes to System Requirements *** Effective July 2016, i-ready System Requirements will be modified as described below. New i-ready functionality and improvements to existing functionality require more modern software to ensure users have an optimal experience. The changes described in this section are required to maintain access to the i-ready system. i-ready will not continue to work broadly on legacy browsers as it does currently. This notice is being provided now (March 2016) to allow sufficient time for users to make the necessary changes prior to the back-to-school season. New OS and browser requirements are listed in the following table: Operating System IE Edge Safari Firefox* + Chrome* Windows XP SP3 Not Supported N/A N/A 45 or latest Not Supported Windows Vista SP2 Not Supported N/A N/A 45 or latest Not Supported Windows 7 SP1 10.x, 11.x N/A N/A 45 or latest 52 or latest Windows 8.1 (Metro not supported) 11.x N/A N/A 45 or latest 52 or latest Page 1

2 Windows 10 Not Supported 14 or latest N/A 45 or latest 52 or latest OS X N/A N/A Not Supported 45 or latest Not Supported OS X N/A N/A 9.x 45 or latest 52 or latest Google Chrome OS N/A N/A N/A N/A 52 or latest * Enabling auto-update is strongly recommended. + Firefox 45 is the that will be current in June 2016; Firefox 47 is the regular version that will be current. i-ready will support the ESR release that is current in June for the entire year, or the latest version with automatic updates enabled. New whitelisting requirements are outlined below: Effective for the back-to-school season, i-ready will require that whitelisting be done by domain only. This is required due to the implementation of new architecture to improve the page-speed performance of i-ready. If you currently whitelist by IP address and have questions or concerns about whitelisting by domain, please contact our support team at or send an to i-readysupport@cainc.com. 3. Current Recommended System Requirements 3.1 Recommended Browsers and Operating Systems The following browsers and operating systems are recommended for access to the core i-ready experience and are required for access to brand-new content developed in April 2015 and beyond (e.g., i-ready Standards Mastery, Close Reading). Operating System Internet Explorer Safari Mozilla Firefox Google Chrome Windows XP SP3 Not Supported N/A Page 2

3 Windows Vista SP2 10.x N/A Windows 7 SP1 10.x, 11.x N/A Windows 8 (Metro not supported) 10.x, 11.x N/A Windows 8.1 (Metro not supported) 11.x N/A Windows 10 (also supported for latest version of Microsoft Edge) OS X 10.7 (Lion) or higher (or OS X 10.6, but only with Chrome browser listed to the right) 11.x N/A N/A 6.1.x or higher Google Chrome OS N/A N/A N/A Important: For those unable to meet the above requirements, see requirements for access to Core- Only Experience (functionality available prior to April 2015) in Table 3.1 on page 5. Page 3

4 3.2 Firewall/Content Filter Requirements Firewalls, Content Filters, Proxy Servers, and Virus Scanning software can all significantly impact i-ready performance, even in cases where network bandwidth appears sufficient. When possible, bypass any content filters or proxy servers, and/or make sure that proxy server cache and other settings are configured properly to avoid network bottlenecks. Ensure automatic virus scanning (both at user workstations and at the network level) is occurring off hours. The following domains or IP addresses need to be added to the safe list (often called the whitelist ) on all Network Firewalls, Web Proxy Servers, and/or Content Filters: If you can whitelist by wildcard domain, whitelist: If you can whitelist by domain (no wildcards), whitelist: If you can only whitelist by Required to be added to safe list for access to any i-ready experiences *.i-ready.com fpdownload.adobe.com ssl.google-analytics.com i-readycentral.com *.vidyard.com secur .cainc.com login.i-ready.com cainc.i-ready.com content.i-ready.com sso.i-ready.com fpdownload.adobe.com ssl.google-analytics.com i-readycentral.com play.vidyard.com secur .cainc.com Additionally, these are required to be added to the safe list specifically for access to i-ready Standards Mastery, which is provided from an alternate content source *.learnosity.com *.cloudfront.net items.learnosity.com items-au.learnosity.com questions.learnosity.com assess.learnosity.com questions-au.learnosity.com questionscdn.learnosity.com assess-au.learnosity.com assesscdn.learnosity.com api.learnosity.com apicdn.learnosity.com d175wbwjuo9bud.cloudfront.net dof8gyq4yceq.cloudfront.net dw6y82u65ww8h.cloudfront.net reports.learnosity.com reports-au.learnosity.com sso.learnosity.com Effective for the back-to-school season, i-ready will require that whitelisting be done by domain only. This is required due to the implementation of new architecture to improve the page-speed Page 4

5 IP: performance of i-ready. If you currently whitelist by IP address and have questions or concerns about whitelisting by domain, please contact our support team at or send an to Ports to Allow 443 and 80 N/A Note: Please also make sure is added to your client as a safe sender in order to receive information about product updates. Page 5

6 4. Current Minimum System Requirements for Access to Core- Only Experience 4.1 Browsers and Operating Systems Requirements The following older browsers and operating systems allow users to access the core i-ready experience (i.e., all parts of the experience that have been available to you prior to April 2015). Note that new content added in April 2015 and beyond, which represents a subset of the overall experience, will not be supported 1 on these older browsers and operating systems. Operating System Internet Explorer Safari Mozilla Firefox Google Chrome Windows XP SP3 Not Supported N/A Windows Vista SP2 9.x N/A Windows 7 SP1 9.x, 10.x, 11.x N/A Windows 8 (Metro not supported) 10.x, 11.x N/A Windows 8.1 (Metro not supported) 11.x N/A Windows 10 (also supported for latest version of Microsoft Edge) OS X 10.7 (Lion) or higher (or OS X 10.6, but only with Chrome browser listed to the right) 11.x N/A N/A 6.1.x or higher Google Chrome OS N/A N/A N/A Content may be accessible, but does not undergo our thorough QA process as part of our ongoing development. Page 6

7 4.2 Firewall/Content Filter Requirements Firewalls, Content Filters, Proxy Servers, and Virus Scanning software can all significantly impact i-ready performance, even in cases where network bandwidth appears sufficient. When possible, bypass any content filters or proxy servers, and/or make sure that proxy server cache and other settings are configured properly to avoid network bottlenecks. Ensure automatic virus scanning (both at user workstations and at the network level) is occurring off hours. The following domains or IP addresses need to be added to the safe list (often called the whitelist ) on all Network Firewalls, Web Proxy Servers, and/or Content Filters: If you can whitelist by wildcard domain, whitelist: If you can whitelist by domain (no wildcards), whitelist: If you can only whitelist by IP: Required to be added to safe list for access to any i-ready experiences *.i-ready.com fpdownload.adobe.com ssl.google-analytics.com i-readycentral.com *.vidyard.com secur .cainc.com login.i-ready.com cainc.i-ready.com content.i-ready.com sso.i-ready.com fpdownload.adobe.com ssl.google-analytics.com i-readycentral.com play.vidyard.com secur .cainc.com Effective for the back-to-school season, i-ready will require that whitelisting be done by domain only. This is required due to the implementation of new architecture to improve the page-speed performance of i-ready. If you currently whitelist by IP address and have questions or concerns about whitelisting by domain, please contact our support team at or send an to i-readysupport@cainc.com. Ports to Allow 443 and 80 Page 7

8 5. General Requirements for All i-ready Experiences Note: the following requirements are applicable to both the core-only and complete i-ready experiences. 5.1 Other i-ready Required Software Adobe Flash Player and higher are supported, however due to the latest security vulnerabilities found in Adobe Flash, we highly recommend moving to the latest version of Flash. The latest version of Flash Player can be downloaded here: (Windows only) Adobe Reader The latest version of Adobe Reader can be downloaded here: Browser Settings i-ready requires the following settings for the web browser: JavaScript must be enabled. Cookies must be enabled. Pop-ups must be allowed for login.i-ready.com for teacher reports. 5.3 Minimum Computer Hardware Requirements As Curriculum Associates works toward expanding support for as many devices as possible, the listed hardware specs apply to Windows, Apple, and Chromebook machines. Hybrid tablets or touch screen-enabled device performance may vary and cannot be listed as tested and approved devices. Please contact our Support team for questions regarding any of the following. 5.3.a Microsoft Windows Computers Specification Requirement CPU Intel Pentium GHz or faster x86 compatible processor, or Intel Atom 1.6GHz or faster processor for netbooks. Page 8

9 Memory Video RAM Video Resolution Sound Card & Headphones/speakers 1 GB minimum; 2 GB or higher recommended 128 MB minimum; 256 MB or higher recommended 1024 x 768 or greater Yes 5.3.b Apple Mac Computers Specification CPU Memory Video RAM Video Resolution Sound Card & Headphones/speakers Requirement Intel Core Duo 1.83 GHz or faster processor 1 GB minimum; 2 GB or higher recommended 128 MB minimum; 256 MB or higher recommended 1024 x 768 or greater Yes 5.3.c Chromebooks Specification CPU Memory Video RAM Video Resolution Requirement Intel Celeron 1.4 GHz or faster processor; ARM processor (except Exynos processor*) 1 GB minimum; 2 GB or higher recommended 128 MB minimum; 256 MB or higher recommended 1024 x 768 or greater Page 9

10 Sound Card & Headphones/speakers Yes * Note: While not fully supported, some users have used Exynos devices successfully by trying to increase their Wi-Fi penetration, keeping devices plugged in, and keeping only one browser tab open at a time. 5.4 Network Requirements Variables such as the number of users, low-performing devices, security appliances (e.g., content filter and firewall), jitter, latency, and so on can greatly influence the way the overall system performs regardless of the amount of bandwidth. With that said, we would suggest each student have access to 256kbit/s throughput at a given time to have a successful experience while using the program. Under perfect network conditions, we performed an isolated test by simulating 30 students in a lab. Here are the results: Statistic Average Usage (Mbit/Sec) Spike Usage (Mbit/Sec) i-ready Diagnostic i-ready Instruction 5.5 Requirements To ensure the timely receipt of all communications from Curriculum Associates support personnel, the following domains need to be added to the safe list (often called the whitelist ) on all Network Firewalls, Web Proxy Servers, and/or Page 10

11 6. Checking Your Computers You can test your computers to see if they are running the required software by opening this webpage in a browser that will be used for i-ready: This webpage includes a utility that checks your computer s settings to make sure the required software is installed and configured correctly. Curriculum Associates i-ready Configuration Check This webpage will check the configuration of your computer to help you prepare to run i-ready. Each test will report pass or fail. If the required software is not detected, you can install it and try this check again. If the configuration is reported as being not officially compatible, please consult with Curriculum Associates about the system requirements for i-ready. Operating System/Browser Check This section will validate that your current browser has all the required configurations for using i-ready. i-ready Core i-ready Standards Mastery Operating System: Windows 6.1 PASS PASS Browser: Firefox 30.0 PASS PASS JavaScript: Enabled PASS PASS Browser Cookies: Enabled PASS PASS Adobe Flash Player: 0.0 FAIL FAIL Whitelist Check This section will validate that you have connectivity to all the systems required to use i-ready. Page 11

12 Note: i-ready Standards Mastery requires whitelisting by domain. Whitelisting by IP address causes inconsistent results in this section. Core i-ready i-ready Standards Mastery login.i-ready.com: 1439ms RESPONDED RESPONDED cainc.i-ready.com: 256ms RESPONDED RESPONDED s3.amazonaws.com: 170ms RESPONDED RESPONDED fpdownload.adobe.com: 2775ms RESPONDED RESPONDED : 84ms RESPONDED RESPONDED : 146ms RESPONDED RESPONDED : 450ms RESPONDED RESPONDED : 153ms RESPONDED RESPONDED : 510ms RESPONDED RESPONDED : 138ms RESPONDED RESPONDED ssl.google-analytics.com: 520ms N/A RESPONDED d175wbwjuo9bud.cloudfront.net: 1375ms N/A RESPONDED dof8gyq4yceq.cloudfront.net: 312ms N/A RESPONDED dw6y82u65ww8h.cloudfront.net: 1633ms N/A RESPONDED items.learnosity.com: 97ms N/A RESPONDED items-au.learnosity.com: 503ms N/A RESPONDED questions.learnosity.com: 104ms N/A RESPONDED questions-au.learnosity.com: 515ms N/A RESPONDED questionscdn.learnosity.com: 174ms N/A RESPONDED assess.learnosity.com: 1396ms N/A RESPONDED assess-au.learnosity.com: 543ms N/A RESPONDED assesscdn.learnosity.com: 336ms N/A RESPONDED api.learnosity.com: 51ms N/A RESPONDED apicdn.learnosity.com: 137ms N/A RESPONDED Page 12

13 reports.learnosity.com: 99ms N/A RESPONDED reports-au.learnosity.com: 529ms N/A RESPONDED sso.learnosity.com: 91ms N/A RESPONDED Network Consistency Check This section will pressure test one of the connections to see how many times it connects over 20 iterations. Network Calls 20 Network Responses 20 Network Timeouts 0 Percent 100% For additional support: i-readysupport@cainc.com Phone: Mon Thurs 8:30 a.m. 7:00 p.m. ET Fri 8:30 a.m. 5:00 p.m. ET Page 13