DEMONETISATION IMPACT

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3 DEMONETISATION IMPACT India is hard hit by the scarcity of currency notes. To meet the demand supply of sufficient currency notes may take some more time. In this back drop we have to look for non cash channels for making financial transactions

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6 PRODUCTS & INSTRUMENTS FOR MIGRATION TO NON CASH CHANNELS ATM Debit Card Internet Banking Mobile Banking Point of sale(pos) Prepaid cards Site to Site Integration

7 SERVICES AT ATMS 1.Cash withdrawal 2.PIN change 3.Balance enquiry 4.Mini statement 5.Card to card transfer 6.Credit card payment

8 7.SBI life premium payment 8.Mobile top up 9.Cheque book request 10.Bill payments 11.Mobile Banking registrations 12.Inter mobile payment system

9 INTERNET BANKING SYSTEM Customer need not visit the branch for his banking operations Comfort Do his banking operations from his home / office/mobile Convenience Anytime, at his own convenience Save lot of his time All individual customers, with Bank s KYC norms, are eligible for the facility. Customer based products: Personal - Retail Internet Banking (RINB) Corporate - Corporate Internet Banking (CINB)

10 FINANCIAL Facilities Funds Transfer, RTGS/NEFT Foreign Outward Remittance Fixed/Recurring Deposit Tax Payment Utility Bill Payments Mobile Top up Railway/Air Tickets And many more....

11 NON FINANCIAL Facilities View/Download/Print Account Statement View Account summary View Income Tax statement Interest Certificate on Deposit/Loan accounts. ATM PIN Generation Block/Hotlist ATM card. View/Download/Print Account Statement View Account summary View Income Tax statement Interest Certificate on Deposit/Loan accounts. ATM PIN Generation Block/Hotlist ATM card

12 Products in INB A. Retail Internet Banking (For any Individual Customer) All individual customers satisfying the Bank s KYC norms are eligible to take INB facility For minors, only view rights are permitted Transaction rights on an account should be provided according to the mode of operation on the account Amount can be transferred to Any Bank Account / Any time. No charges to Customer

13 B. Corporate Internet Banking (For Non-Individual Customers) Product Variants: SARAL, KHATA, KHATA+, VYAPAAR, VISTAAR Corporate Internet Banking (CINB) of State Bank of India (SBI) enables Corporate customers (customers of non-personal segment including Companies, Firms, Trusts etc.) to carry out anywhere and anytime banking activities, aided with the power and convenience of the Internet. For the purpose of Internet Banking we treat all customers other than individuals, as Corporates and as such they are considered eligible for Corporate Internet Banking.

14 SERVICES IN MOBILE BANKING Account balance enquiry Credit / Debit alerts Bill Payment alerts Transaction history Fund transfer facilities Minimum balance alerts Instantaneous transfer of money from one account to another account in the same Bank Available to all the customers having Current/ SB accounts

15 Various other Banking Transactions Balance Enquiry of accounts enabled for Mobile Banking. Mini statements (last five transactions) of accounts Funds transfer within the Bank Fund transfer to accounts of other banks using NEFT / IMPS Cheque Book request Mobile Top up Utility Bills payments Merchant payments Payment of premium on SBI Life policies

16 SB Anywhere (INB on Mobile) Existing INB customer to download this app. Login with INB credentials All types of transactions can be done through this App.

17 MOBILE BANKING (State Bank FREEDOM) Assumes significance from the fact that you don t have internet wherever you go, but you do have a mobile connection All the Customers of the Bank can download the SB Freedom APP and do banking transactions on the Mobile Any time and Anywhere Banking Free of charge No limit number of times to access the account.

18 State Bank FREEDOM Benefits to Customer Anytime, Anywhere & on the move Banking. Fast and Convenient. Highly Secured, data is encrypted during transmission. Real-Time notification of transactions in the accounts. Easy registration without visiting the branch. Free of Cost by Bank. Pay charges levied by Network Operator only. Easy Interface: Screens & Menus are user friendly.

19 State Bank FREEDOM FUNCTIONALITIES 1.Funds transfer (within SBI or other Bank's account) 2.Immediate Payment Services (IMPS) 3.Fund Transfer, Merchant Payments 24 x 7 4.Enquiry services (Account Information / Balance enquiry / Mini statement) 5.Instant Opening / Closure of Fixed, Recurring Deposits 6.Cheque Book request 7.Bill Presentment and Payment (Utility bills, Credit Cards, Insurance premium) 8.Donations, Subscriptions 9.Mobile Top up (Talktime / Special topup) 10.Post paid Bill Payments 11.Booking of train tickets over the IRCTC portal through IMPS 12.ATM / Branch Locator 13.M-Commerce (DTH Recharge of Tatasky, BigTV, SunDirect, DishTV, DigitalTV and Videocon d2h connections, SBI Life insurance premium, etc.)

20 State Bank FREEDOM REGISTRATION PROCESS Registration process for Application based service A. DOWNLOAD THE APPLICATION: For Android Phones - from Google Play Store For i-phones - from Apple Store For Windows phones - from Windows Store For Blackberry phones from Blacberry world B. Obtain User Id: send SMS MBREG to C. Mapping of Account to Mobile Number can be done either at a) AT ATM b) THROUGH CBS AT BRANCH / GCC Machine c) Through OnlineSBI.com Customers using GPRS Channel have to resend the SMS containing GPRS activation code (MBSGAC <Activation Code>) to to complete handset activation.

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25 Point of Sale (POS) Terminals installed at Trading/Service establishments / BC points Receive payments across the counter by means of Card Swiping. Cash@PoS facility: Terminal can also be used for disbursing cash to the needy customers. Transactions done on any day will be credited to their C A/c on next day morning. Benefits to the Cardholder Need not carry cash, which is risky. Saves time and money (in visiting Bank Branch / ATM to withdraw money) Convenient & Comfortable.

26 BUSINESS CORRESPONDENT (BC) CHANNEL Micro ATMs It accepts all types of cards viz. RuPay, Master, VISA etc. It also accepts cards of all Banks (Off-Us acquirer) Maximum transaction Limit is Rs.20,000/- per customer per day at BC channel

27 PREPAID CARDS Rupee Prepaid Cards Individuals / Corporates gifting their Frinds / relatives or to their employees Corporates / Firms distributing regular Wages / incentives / bonus on a periodical basis SBFTC Cards Students going abroad for Higher Studies Tourists Corporate Tie-ups

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