Beyond BYOD Mobility, Cloud and the Internet of Everything

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2 Beyond BYOD Mobility, Cloud and the Internet of Everything COCCOC-2002 Donald Gunn, Program Manager Cisco IT

3 Agenda Changing Environment Devices Security Support Cloud & Apps Questions COCCOC Cisco and/or its affiliates. All rights reserved. Cisco Public

4 "BYOD strategies are the most radical change to the economics and the culture of client computing in business in decades," Gartner, May 2013

5 Okta Companies in the United States are twice as likely to allow BYOD as those in Europe Gartner

6 Devices Apps Data Networks People

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12 Identity & Context What applications can you access? Who Role\HR Where When How Policy What devices can you use? Apps & Cloud Services estore Context Compliance Trusted \ Untrusted UserID Device ID Device / Enterprise Management Devices, Appliances & Things

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14 78,208 10,073 31, % Growth 2, ,759 Corporate Provided Devices 69,960 Personally Owned Mobile Devices Other 14,365 38,399 15, (BYOD)

15 BlackBerry Android Apple

16 Devices Fixed Computing Mobility / BYOD Internet of Things Internet of Everything (you go to the device) (the device goes with you) (age of the device) (people,process,data,things) 50B 10B 200M Source: Cisco IBSG, 2013

17 49,000 employees are using a personally owned device 70,000 Company Owned 65% Personally Owned 35% personally owned devices End-user devices

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19 313,000 personally owned devices

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21 Cisco IBSG Horizons Study

22 Policy Technology

23 Device to user attribution Encryption 6 character PIN / password Jailbreak / Rooted Device Detection 10 Minute Auto Lock Anti-malware Minimum OS Version Remote Wipe Hardware/Software Inventory

24 Device Categories Secured Devices Trusted Devices 10 Minute Timeout 4 Digit PIN Local and Remote Wipe Encryption and Management

25 Public Cloud Internet Only Network Core Network Trusted Devices Untrusted Devices

26 Identity Services Engine Web Security Appliance Adaptive Security Appliance Mobile Device Management Wired Network Devices Wireless Devices Cisco Core Network AnyConnect VPN

27 Cisco Identity Services Engine (ISE) Context-aware Identity and Authentication Services WHO WHAT WHERE WHEN HOW

28 ISE Capability Phasing 2. Authentication 4. Enforcement Identity of a device on the network Quantify the risk User and end device attribution Identification of end points on Wireless connections Device security posture identification Allows for better policy & security decisions Ability to enforce policy decisions based on context Untrusted devices have restricted access 1. Profiling 3. Posture ISE 1.2 ISE 1.2 ISE 1.3

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30 Device Hardware Corporate Connectivity Carrier Connectivity Corporate Apps & Services User, Carrier, Hardware Manufacturer Device OS

31 Self Support Evolution

32 Consumerized Communications Collect intelligence from service providers, blogs, Twitter, and other sources Build a multimedia comms plan, including video, digital signage, social content, and Participate in launch events and execute comms plan immediately following the announcement Communicate any issues broadly and succinctly; set expectations frequently Manage escalations consistently; people are very passionate and emotional

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35 File Servers are internal only. Dropbox works anywhere. We ll use Dropbox (but not tell IT). And it s all IT offers. It s free. Really. You saw this coming.

36 So I ll just block it Facebook, Twitter, LinkedIn, YouTube, Flickr, Foursquare, Instagram, Pinterest, MySpace, Google+, DeviantArt, LiveJournal, Tagged, Orkut, Ning, Meetup, mylife, Multiply, Tumblr, Reddit, StumbleUpon, Path, FlipBook, Reeder, Dropbox, Box, Google Drive, icloud, SkyDrive, CloudOn, TED, CNN, imessage, Game Center, QuickOffice, Penultimate, Dragon, itunes, Pandora, Spotify, Slacker, Rdio, WatchESPN, Siri, Google Now, and

37 ? 2.5 Approx Million

38 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39

39 Why is This Happening!?! Device Backups +50,000 ios 7 Devices File Sharing File Sharing

40 We had to allow usage to get Device Backups +50,000 ios 7 Devices this data. File Sharing File Sharing Blocking leaves you blind.

41 Device Backups +50,000 ios 7 Devices File Sharing File Sharing Allow is the new Block

42 Sync Secure Cloud Backup Sync Corporate stays Corporate Personal stays Personal Whole device remote wipe becomes a benefit!

43 Cisco IT App Selection Basics estore Apps Mobile Mail Collaboration Tools Connectivity Content and Collateral Employee Services Learning Sales Beta News & Events

44 The Cisco estore Access to Storefront from all OS & Device Types Desktop Apps Virtual HW Pervasive Security (versions, enforcement, trusted devices) Cisco estore WebEx Social Apps Mobile Apps Re Mobile HW Desktop HW Personalized, User Friendly Catalog for all IT Services Cisco Prime Service Catalog Reporting Chargeback Entitlement Approvals Taxonomy Integrated with Enterprise Service Management Cisco Process Orchestrator Automated and Seamless Service Provisioning

45 Native Application Native Data stored on device Highest performance Native device experience HTML5 / Browser HTML5 / Browser Data may be stored on device or vendor cloud store Portable to many devices Browser experience Virtualization Virtual No local data on device Highest security Translated experience

46 Sorry to bother you tonight, but is there any chance you can approve two purchases right now? This is urgent. Thanks. Text Message at 20:24 on Friday AnyConnect automatically creates a secure tunnel using certificates I log in to MyApprovals with SSO and approve the two purchases.

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48 *2 year comparison 82% more devices 28% more users 203% more data usage 33% fewer cases 28% higher satisfaction 25% lower per user cost

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51 Complete Your Online Session Evaluation Please complete your online session evaluations after each session. Complete 4 session evaluations & the Overall Conference Evaluation (available from Thursday) to receive your Cisco Live T-shirt. All surveys can be completed via the Cisco Live Mobile App or the Communication Stations COCCOC Cisco and/or its affiliates. All rights reserved. Cisco Public

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