GROWING IT BUSINESSES AND CAREERS. Get to Know CompTIA. Insights +Tools. Advocacy. Events+ Training. Communities. Standards

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1 GROWING IT BUSINESSES AND CAREERS Get to Know CompTIA Insights +Tools Advocacy Communities Events+ Training Standards

2 Get to Know CompTIA GROWING IT BUSINESSES AND CAREERS CompTIA (the Computing Technology Industry Association) is a not-for-profit global trade association committed to growing IT businesses and careers. With over 30+ years experience, today we serve approximately 65,000 premier members, registered users and have issued more than 2 million IT certifications. IT channel companies can join as premier members and individuals can sign up as registered users and gain access to limited online content and communities. We focus our member efforts on five key hallmarks: 1. Insight & Tools 2. Events & Training 3. Member Communities & Councils 4. Channel Standards 5. Advocacy Insights +Tools Communities Standards Advocacy Events+ Training Get to know CompTIA and our benefits in this brochure or go to CompTIA.org to explore unlimited resources. CompTIA Membership / 1

3 Insight & Tools YOUR PRIMARY SOURCE FOR RELEVANT AND DEPENDABLE IT DATA. Find CompTIA Insight & Tools at CompTIA.org/insight-tools. Registered Users can access select content free of charge while Premier Members have unlimited access to all content. IN A PERFECT WORLD you could sit down with your morning cup of coffee and peruse the latest industry research and publications. In reality that rarely happens. CompTIA works for you so you can keep up with the latest IT technology and IT channel trends, workforce developments and more. How do we do it? RESEARCH REPORT SEPTEMBER 2015 Research and Market Intelligence 5th Annual State of the Channel Every year, CompTIA produces a steady stream of IT research and market intelligence studies that provide members with timely, relevant data and assessments that can be put into action in business and marketing plans, education and sales strategies. Our research team collects data from tens of thousands of end-users and IT companies on a wide range of issues covering technology trends, channel dynamics and the IT workforce. 2 / CompTIA Membership Tools for Success CompTIA.org offers a fully loaded toolbox armed with resources like, self-help guides and templates that you can use in your day-today operations. Our most downloaded resources provide valuable information on channel programs, cloud computing, security, managed services, enterprise mobility, marketing, legal services, employee onboarding and so much more. CompTIA Membership / 3

4 Events & Training Check out what CompTIA Channel Training has to offer and download our training catalog at CompTIA.org/events/training. YOUR OPPORTUNITY TO LEARN, COLLABORATE AND NETWORK. IN A WORLD of virtual Find a list of CompTIA events at connections and accelerated CompTIA.org/events/all-events learning there s always room for good old-fashioned face-to-face networking and hands-on training. At CompTIA we know that when IT leaders and experts converge the possibilities are endless. We bring the IT community together through our events and channel training. CompTIA Events The sole purpose of CompTIA events and meetings is to bring the IT channel community together. A big part of ensuring positive change is collaboration and learning. There s always something going on, but ChannelCon, our Annual Member Meeting, EMEA Member and Partner Conference and D.C. Fly-In draw the most solution providers, vendors, distributors, and media each year. We also host executive forums, regional events and virtual meetings. At CompTIA everybody has a chance to contribute their own ideas and visions for the future of IT. CompTIA Channel Training Whether you re an IT channel rookie or a seasoned channel leader, rest assured we have something for you. CompTIA IT channel training is a convenient way for you to acquire new technology and business expertise. Live, face-to-face or online training is always available. We re constantly adding to and updating our existing vendor-neutral IT education to keep ourselves (and you) one step ahead of the curve. 4 / CompTIA Membership CompTIA Membership / 5

5 Member Communities and Councils YOUR CONTRIBUTION TO YOUR PART OF THE IT CHANNEL. CompTIA MEMBERSHIP is a two-way street. It s not just about consuming, but also contributing not just to the association, but more importantly to other members and the IT industry as a whole. Our members drive our programs through their participation in CompTIA Communities and Councils. These unique forums are filled with experts from a range of different IT industries and include thought leaders, consultants and representatives from IT vendors, IT distributors and IT solution providers. Joining one of these groups is the best ways to get involved, get inspired and become a leader within membership. Advancing Women in IT (AWIT) AWIT has a goal of reaching people with the message that IT provides great careers for women. We also provide networking opportunities, develop member-driven initiatives and programs, and are active in legislation involving women and careers. ANZ Channel The ANZ Channel Community is dedicated to our Australia and New Zealand based resellers, solution providers, distributors, vendors and channel associates. It offers companies engaged in IT delivery services a forum for ANZ-specific discussion, and provides an understanding of how CompTIA can best serve the ANZ channel and its members. Canadian IT Business The Canadian IT Business Community furthers the interests of Canadian IT companies serving small- to medium-sized businesses in the IT channel, as well as the interests of companies providing IT services and support to Canadian businesses. Our members are solution providers, distributors, vendors and channel associates serving the IT SMB channel and the IT services and support industry in Canada. Cloud The Cloud Community includes independent IT software vendors, solution providers and industry thought leaders working together to drive new ideas in cloud computing. If you live and breathe cloud, or would like to learn how innovations in cloud computing can benefit your IT channel business, this community is for you. Future Leaders The Future Leaders Community is based on the idea of understanding and embracing the multi-generational workforce and building best practices. We strive to consider the different characteristics of this next generation of IT leaders and what that means to their careers while helping future leaders grow in their careers. IT Security The IT Security Community monitors, discusses and evaluates new technologies in the IT security field as they present new opportunities and challenges for businesses. We develop information technology security-specific best practices, education programs, industry standards and member-driven initiatives. IT Services & Support (ITSS) The ITSS Community is dedicated to helping technical services remain relevant and profitable today and in the future. ITSS collaborates with other Comp- TIA groups to develop tools that encourage people to consider technology as a career. We also work to increase the collaboration between service providers and vendors in the delivery of warranty services. Managed Print Services The Managed Print Services Community serves as a dedicated resource center for anyone involved in the managed print service (MPS) industry. Members of this community strive for the improvement and development of the managed print service industry as a whole and each of our members advances the MPS industry with their valuable contributions. Managed Services Our Managed Services Community members run the gamut from managed service providers (MSPs) to managed service vendors to IT industry thought leaders. We re all working together to advance the managed IT services industry through the promotion of best practices, the development of tools and templates and the refining of educational tracks for MSPs. UK Channel The UK Channel Community is comprised of resellers, solution providers, distributors, vendors and channel associates. We offer companies engaged in IT delivery services in the UK a forum for UK-specific discussion, and provide an understanding of how CompTIA can best serve the UK channel and its members. CompTIA Communities offer a forum for industry-specific networking opportunities. Learn more at CompTIA.org/ communities. CompTIA Member Councils Distributor Advisory Council Partner Advisory Council Vendor Advisory Council CompTIA Advisory Councils provide strategic, near-term insight and thought leadership to CompTIA s administrative staff, member communities, Board of Directors, and the IT industry as a whole. These invitation-only strategic councils identify, discuss, debate and prioritize guidance on industry issues and challenges affecting specific channel players across the IT and telecom industries and are led by some of the most senior executives in the IT Channel. CompTIA Public Sector Councils CompTIA Public Sector Councils serve as a collaborative source of knowledge, educational outreach and guidance to support and improve the development of the state and local government, human services, and space enterprise markets. For an additional fee, member companies have the opportunity to engage in meaningful dialogue with program leaders and elected officials while effectively monitoring key legislative issues that affect their ability to do business with government customers. Learn more about our CompTIA Public Sector Councils and what they do at CompTIA.org/ communities/ public-sectorcouncils. 6 / CompTIA Membership CompTIA Membership / 7

6 Channel Standards SMART BUSINESS PRACTICES. Advocacy YOUR VOICE, AMPLIFIED. INTRODUCING CHANNEL STANDARDS. The Definitive Best Business Practices Prescribed by Your Peers. CompTIA is now publishing industry Channel Standards, blueprints for implementing IT services and operating a winning IT business. Developed by members, tech-experts and industry leaders the standards are closely mapped to CompTIA training curriculum and are vendor-neutral. CompTIA Channel Standards are published protocols to benefit service providers around the world. The standards define what it means to operate a best-in-class IT business. We Have a History of Best Practices to Share We believe in advancing the tech industry, and want to share the standards and best practices we have assembled from our educational programs and community activities. Standards are Service Model Neutral These Standards can be applied to your business, regardless of the service model you practice. Members Adhere to Channel Standards As a member or registered user of CompTIA, you are pledged to adhere to CompTIA industry channel standards and may tout this in your signature. Access and Implement the Channel Standards today at CompTIA.org/standards PUBLIC POLICY affects all of us within the IT industry in some way, shape or form. Whether you re part of a large tech corporation or own your own small business, staying on top of the issues and advocating for our industry can impact your bottom line. CompTIA Federal Policy Team Our federal policy committees work with our members and staff to support the innovator class of America the entrepreneurial individuals and companies that are the critical backbone in supporting broader commerce and job creation. CompTIA State Government Affairs Team Our State Government Affairs group is a 50-state advocacy operation and the Federal Policy Trade Regulation & Compliance only advocacy network of its kind in the industry, with the ability to be on the ground impacting an issue in any state on a moment s notice. CompTIA Trade, Regulation and Compliance Practice Our Trade, Regulation and Compliance practice follows custom and export laws and regulations in Washington and major trading partner countries. Learn more about our policy priorities and how they may affect your business, and see how you can get involved in our advocacy efforts at CompTIA.org/advocacy. State Government Affairs 8 / CompTIA Membership CompTIA Membership / 9

7 Become a CompTIA Member LEARN ABOUT PREMIER MEMBER BENEFITS. WHEN YOU BECOME a CompTIA Premier Member you can count on the support of a powerful IT trade organization whose mission is to advance the global IT Industry. While registered users have access to limited resources, premier members receive exclusive access to IT channel resources, immediate access to research reports and a benefits package that is defined to grow it businesses and careers. Premier membership is corporate-wide and enables your entire organization to take advantage of all benefits, including: Access to InfoTech Law Advocates (ITLA), offering affordable legal services and exclusive benefits to premier members (available in U.S. only). Risk assessment-included in benefits. Annual report filing-included in benefits. Flat-fee pricing in other practice areas, including intellectual property, employment, dispute resolution, transactions, ITC and corporate structure. Immediate and unlimited access to newly released research studies. Executive certificate courses, extensive 10-week guides and e-learning. Business tools, including HR and legal templates. Access to communities and the ability to serve in a community leadership position. Ability to serve in an association leadership position. Association voting rights. Use of the CompTIA logo for promotional purposes. Inclusion in and access to the CompTIA member directory. Fifty percent discount on Trustmarks (excluding Trustmark+ programs). Fifteen percent discount on CompTIA certifications. Exclusive access to ServiceMetric, a premier benchmark comparison of you to your peers. Employee certification validation. Unlimited complimentary registrations to CompTIA events, such as ChannelCon, AMM, EMEACon. Access to retail discounts including Enterprise, National, Geico, FedEx, AIP, Cover IT and more. (available in U.S. only) Additional Benefits for Vendors and Distributors Deployment of education content at live partner events a $6,000 value. CompTIA instructors available to deliver content at no cost. A free booth at CompTIA ChannelCon with unlimited free registration for your staff and partners a $5,000 value. A free booth at CompTIA EMEACon with unlimited free registrations for your staff and partners a value of 1,750. A free channel-education content syndication RSS feed for your website. Unique promo code available to your partners that provides a $100 discount on CompTIA premier membership. A co-branded discount page that enables you to offer membership at a discount to your partners. Additional Benefits for Associates A free booth at CompTIA ChannelCon with unlimited free registration for your staff and partner a $5,000 value. The opportunity to be a CompTIA instructor. 10 / CompTIA Membership CompTIA Membership / 11

8 Premier Member Dues Schedule YOUR MEMBERSHIP PAYS FOR ITSELF WITH RICH BENEFITS AT YOUR FINGERTIPS! Solution Providers Annual Dues Country Dues US $350 CAN $360 UK 200 (exclude. VAT) ANZ $250 Visit CompTIA.org/register/solution-provider-application to apply. The reason I renewed my membership with CompTIA is, actually it s the best return on an investment that I ever made. And it s something that doesn t just benefit me. It benefits other members of my organization. Paul Cronin, Atrion Networking Corporation Being a member of CompTIA puts you in the know of what s happening in the IT channel. You connect with peers and great research as an organization. Amy Kardel, Clever Ducks Vendor Annual Dues: US, CAN, ANZ Revenue 2016 Dues Live Education Deployments $50M or more $5,000 USD/ $5195 CAD $10M under $50M $5M under $10M Under $5M $2,500 USD/ $2,595 CAD $1,250/ $1,300 CAD $625 USD/ $650 CAD Vendor Annual Dues: UK Revenue 2016 Dues** Webinar Up to 5 * 5 Available Up to 3 * 5 Available Available None 1 5 Available Live Education Deployments Webinar elearning Executive Certificate Courses 30M or more 3,125 Up to 5 * 5 Available 7M under 30M 1,550 Up to 3 * 5 Available 3M under 7M Available Under 3M 375 None 1 5 Available Visit CompTIA.org/register/vendor-application to apply. Distributor Annual Dues: US, CAN, ANZ Revenue 2016 Dues Live Education Deployments $50M or more $5,000 USD/ $5195 CAD $10M under $50M $5M under $10M Under $5M $2,500 USD/ $2,595 CAD $1,250/ $1,300 CAD $625 USD/ $650 CAD Distributor Annual Dues: UK Revenue 2016 Dues** Webinar Up to 25 * 5 Available Up to 15 * 5 Available Up to Available None 1 5 Available Live Education Deployments Webinar elearning Executive Certificate Courses elearning Executive Certificate Courses 30M or more 3,125 Up to 25 * 5 Available 7M under 30M 1,550 Up to 15 * 5 Available 3M under 7M 750 Up to Available Under 3M 375 None 1 5 Available Visit CompTIA.org/register/distributor-application to apply. elearning Executive Certificate Courses *May exchange 1 Live Deployment for up to 5 webinars. Additional live educational deployments can be purchased for a fee of $2,000 per session (full day trainings are $2,500) and webinars at $325 per session. This pricing supersedes all previous pricing. **All prices exclude VAT. 12 / CompTIA Membership CompTIA Membership / 13

9 Advocacy Annual Dues Revenue State Gov't Affairs (includes Federal Policy) Federal Policy Only TRC Greater than $10B $50,000 $15,000 $20,000 $5B-$9.99B $50,000 $15,000 $20,000 $1B-$4.99B $40,000 $15,000 $15,000 $500M-$999M $25,000 $15,000 $15,000 $100M-$499M $20,000 $13,000 $10,000 $50M-$99.99M $15,000 $10,000 $10,000 $10M-$49.99M $5,000 $10,000 $10,000 $5M-$9.99M $5,000 $10,000 $5,000 $1M-$4.99M $2,500 $10,000 $5,000 Under $1M $2,500 $10,000 $5,000 Visit CompTIA.org/register/advocacy-application to apply. Become a Registered User NOT READY FOR A PREMIER BENEFITS PACKAGE? State & Local Government & Education (SLED) Council Annual Dues Yearly Revenue 2016 Dues* >$1B $25,000 $500M-$999M $20,000 $100M-$499M $15,000 $50M-$99.99M $10,000 $5M-$49.99M $5,000 <$5M $2,500 *SLED Council dues assessed by annual SLED revenue. Visit CompTIA.org/SLED to apply. Space Enterprise Council Annual Dues Type 2016 Dues Vendor Membership $6,000 Associate Membership (Non-Profit/ University) $2,500 Visit CompTIA.org/SEC to apply. Health Services IT Advisory Group (HSITAG) Annual Dues Yearly Revenue 2016 Dues >$1B $12,000 $500M-$999M $8,000 $50M-$499M $5,000 $10M-$49.99M $3,500 <$10M $2,500 <$5M $2,500 Visit CompTIA.org/HSITAG to apply. REGISTERED USER status allows you instant access to a limited number of CompTIA s IT industry insight. Explore and download research reports, training guides and participate in community discussions. Use our guidance and resources to help you grow and nurture your knowledge of the IT industry. Registered users can view and download: Limited IT industry research reports. Educational Quick Start Guides. Videos on-demand. White papers. Case studies. Not ready for premier membership? Join as a Registered User today CompTIA.org/register 14 / CompTIA Membership CompTIA Membership / 15

10 CompTIA CyberSecure INTRODUCING ITLA LEGAL HELPDESK ONLINE SECURITY TRAINING FOR EVERYONE! CompTIA CyberSecure is a self-paced training program focused on the security behaviors of all your employees; not just the IT department. Why CompTIA CyberSecure Understanding and dealing with cybersecurity threats is critical for any workforce today. CompTIA CyberSecure training builds up your defenses and makes your entire organization stronger. Reduce the Risk of Human Error The average cost of a data breach is estimated at $3.79 million, and 52% of all data breaches are caused by human error.** Training to reduce the risk of human error should be a vital part of your cybersecurity policy that keeps your organization safe from security attacks. These are the top five reasons* why human errors lead to security incidents: Increased use of social media. Failure to understand new threats. General negligence/carelessness towards security. Lack of security expertise with websites and applications. Failure to follow security procedures and policies. 16 / CompTIA Membership Effective training will help your employees keep up with developing security trends and make sure they are prepared to avert cybersecurity threats. Cybersecurity is for everyone not just the IT department. 79% of companies believe cybersecurity threats are rising.* Premier Member Benefit 50 free CyberSecure online training seats ($1,250 value) and a 10% discount to purchase additional seats. Please contact Kevin Liesen at KLiesen@comptia.org to activate your free seats. *CompTIA s 2015 Trends in Information Security 52% think the element of human error in security threats is increasing.* **2015 Cost of Data Breach Study by IBM & Ponemon Institute Ask Ask an IT attorney unlimited questions online Business have a variety of legal needs. Traditional law firms typically do not distinguish between simple and complex with respect to ease of access, mode of service delivery or cost. There is generally very little transparency of certainty in billing which presents several obstacles for all businesses, particularly small companies with limited financial resources or time to focus on legal issues. It s time to lower the barriers of access and create pricing certainty for day-to-day legal matters while still maintaining a high level of quality legal service. What's In It For You: Provide a high value benefits to your partners. Co-brand the benefit on your partner portal. Partner with your global IT Trade Association. The Value To Your Partners: Create Fast, efficient delivery of KEY legal services. 24/7 online availability improves access to needed services. Create unlimited semi-custom contracts Key Small IT Business Legal Services Online On-demand $49 per month Review Review three contracts per month Low-cost subscription is affordable for even the smallest VAR. Eliminates price-value consideration in obtaining legal counsel- VARs can get advice for every matter at a low, fixed monthly cost. Automated ReadyNow Contract tool provides semi-custom agreements through a simple questionnaire. CompTia Premier Member pricing is marketleading by a substantial margin. Very high value service for a small investment. Contact Dan Liutikas, Managing Attorney, at dliutikas@comptia.org/ or Tom Zimnoski, Senior Director- Channel Engagement at tzimnoski@comptia.org/ InfoTech Law Advocates, P.C Lacy Road, Suite 100 Downers Grove, Illinois info@itlalaw.com

11 CompTIA Awards Channelcon is the go-to industry event of the year. It s a chance to meet vendors, a chance to hear presentations relevant to our field, and a chance to meet peers who are facing the same challenges you are. Amy Kardel, Clever Ducks 2014 W3 Gold Award Association Bisnows: Pete Kaminskas, Vice President of Member Services named to list of 2016 Trending 40 Association and Non Profit Innovators. ChannelPro 2015 Reader s Choice: Best IT Community ChannelPro 2013 Reader s Choice: Best IT Community Top Work Places 2015 Best Places to Work in Illinois 2015 Associations Network: 2015 International Association Awards, Website CRN 2015 Women of the Channel: Nancy Hammervik, Elizabeth Hyman, Lisa Person, Kelly Ricker ChannelPro /20 Visionaries: Carolyn April The Executive Certificate in Channel Management course I recently completed with CompTIA was the most relevant sales training course I completed in my 15 + years as a sales professional. Our instructor was able to tailor the training fit our specific needs and that made it relevant to our business and our daily routines. Weyman Jones, AppRiver Being involved in the communities is one of the great attributes of being a CompTIA member. Getting down and intimate with some of the content, information, and collaborating with colleagues, friends, and competitors is a great opportunity. And the deeper you dive into the communities, the more reward you get out of it. Dan Wensley, Plan 27, Inc. My business benefits from CompTIA, because I get access to a lot of information that we were looking for in our business in order to grow, expand, and make decisions. Mauricio Oyola, CiberC ChannelPro 2014 SMB All- Star: IT Communities Sitefinity: Website of the Year 2014 ChannelPro 2014 Reader s Choice: Best IT Community Communicator Awards: 2015 Gold Award of Excellence, Websites 2014 MSPmentor 250: Nancy Hammervik 2014 W3 Awards, Gold Award: Open Access Website CompTIA s public policy group has really enabled me to connect with lawmakers on issues that were very important to me. Scott Brown, TimbukTech What we ve found pleasantly surprising is the amount of content and education for vendor members. Bonnie Lam, RingCentral

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13 CompTIA.org CompTIA Worldwide Headquarters CompTIA Member Services, LLC 3500 Lacey Road, Suite 100 Downers Grove, Illinois