Integrated Communications

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Magdalene Cain
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1 Integrated Communications

About Us Epygi Offices, Yerevan, Armenia Privately held US corporation founded in 2000.

2 About Us Epygi Offices, Yerevan, Armenia Privately held US corporation founded in Around 30 employees, a majority of them are support and R&D engineers. Product design in United States. Development center in Yerevan, Armenia. Headquarters in Orlando, Florida. Proprietary SW and HW.

3 Epygi Benefits Epygi products focuses on IP PBX and Gateway appliances with close integration to 3 rd party devices and value added functionality. Epygi IP PBXs are compatible with all major SIP telephones and devices. (snom, Yealink, Polycom, Mitel, Grandstream, Alcatel, Panasonic, Fanvil, Vtech) Configuration and maintenance simplified with phone auto-configuration and straightforward GUI interface. Software upgrades are free from the Channel Portal. Competitively priced and stable appliances. Good tech support and training.

QX IP PBXs Appliances for offices from 16 up to 2,000 extensions. Supports traditional analog telephones and PSTN trunks. Complete feature set in base device plus advanced licensed functions.

4 QX IP PBXs Appliances for offices from 16 up to 2,000 extensions. Supports traditional analog telephones and PSTN trunks. Complete feature set in base device plus advanced licensed functions. Can support surveillance, door control and paging devices to diversify product offering. Includes network and security functions (SIP IDS, basic router and VPN). Support of language packs for multiple countries. Compact, modular and low power consumption. Redundancy option

5 PBX Models $795 MSRP $1095 MSRP $9995 MSRP

QX Gateways Gateways convert analog and digital phone calls from the traditional telephone network into IP data packets for transmission over the Internet and similar networks.

6 QX Gateways Gateways convert analog and digital phone calls from the traditional telephone network into IP data packets for transmission over the Internet and similar networks. Epygi QX Gateways also feature: Built-in router, Firewall, VPN Auto-configuration with QX PBX Auto Attendant Master/Slave configuration Power Redundancy Low power consumption Failover phone registration

7 Gateway Models $450 MSRP $1095 MSRP $550 MSRP $1095 MSRP

With the exception of the 19-inch QX2000, Epygi s line of QX products simply slide into the rack mount and are

8 Rack Mounting Kit The smaller, more modular QX products integrate seamlessly with the Rack Mount Kit, ultimately reducing clutter and maximizing space. With the exception of the 19-inch QX2000, Epygi s line of QX products simply slide into the rack mount and are secured with a thumb screw. The kit, purchased separately from the IP PBXs and Gateways, includes two DC power cables for power redundancy and works with all Gateways except the QXFXS24.

9 QX IP PBX Functions Voic Call Statistics Call Blocking Many Extension Ringing Call Hunting Find Me Follow Me Call Forwarding Three-Way Conferencing SIP Tunneling Call Relay Call Park, Transfer Call Pickup, Paging Intercom Call Waiting Call Queue Auto Redialing Do Not Disturb Configuration Auto Save Speed Dialing Hold Music Upload Streaming Hold Music (MP3) Play Hold Music from Audio Line-In Distinctive Ringing Unified Messaging Multiple Auto Attendant Directory Assistance Dial Plans (Call Routing) Outlook Add-In HotKeyCall Time of Day Routing T.38 Fax Support Custom Language Pack Hot Desking Remote Extensions Automatic Downloading of Call Statistics Voic Fast Forward/Backward During Playback Click to Dial (with URL or from GUI) Zero-Out for Auto Attendant Failover Routing Speed Dial Configuration from the phone handset Outgoing Call Blocking from the phone handset

free tool to manage QX devices remotely.

10 Advanced Features iqall free callback app for ios and Android. Connects destination to mobile thru PBX. Mobile Toggling tor iqall paid license to allow switchover of call between mobile and desk phone QCC free tool to manage QX devices remotely. Active monitoring, configuration save/restore and change, FW update, remote reboot. EMS free Windows app to stream MP3 files and playlists from PC to QX for hold music.

Bulk Extension Configuration Tool Free tool to configure a large number of extensions. Has 2 parts. Extension Template On the PBX to configure common parameters.

11 Bulk Extension Configuration Tool Free tool to configure a large number of extensions. Has 2 parts. Extension Template On the PBX to configure common parameters. Bulk Extension Import to create and import individual extension list MS Excel form Extension number, Name, Password, SIP values, Remote Extension, SIP phone template Can add or modify Verifies values before import

12 QX PBXs Enterprise Features

13 Enterprise Features (license) ACD for inbound calls. Based on queues and agents that answer incoming calls to queue. Several distribution types and options for callers queue messages and actions. Can be used with EAC for added flexibility. Auto Dialer - Windows application for automated outbound dialing from the QX. Plays recorded messages and allows customers to press digits and automate actions. Barge In Whisper, 3 way call and listed in modes for supervisors to monitor agent calls. Call Recording Based on simultaneous recordings. Store in QX recordomg box or external FTP drive. Can trigger any inbound or outbound call. Can also program record button on phone. Password option to review recordings. Audio Conference based on simultaneous participants. Complete audio conference server with scheduled conferences, password to join option, recording option, moderator mode and reminders. Can have several conference rooms. Video Conference Add on to the audio conference. Allows video phone users to see the person speaking on the conference. Can mix video and audio phones.

Epygi ACD Console (EAC) EAC new WEB based tool. Agent/supervisor console for ACD. Agent Management login/logout, busy etc. Agent statistics. IM tool for chat among agents and supervisors.

14 Epygi ACD Console (EAC) EAC new WEB based tool. Agent/supervisor console for ACD. Agent Management login/logout, busy etc. Agent statistics. IM tool for chat among agents and supervisors. Scrolling Marquee for supervisor. Call Control. Wrap up codes with wrap times. Direct WEB Access to QX. No need to install application Available on all models. Annual renewable license. Includes ACD. Want to see a demo?

Epygi Hotel Console (EHC) EHC Windows application for small hotels. Provides check in/out of extensions and control of room phone use. Activation/deactivation of extension and clearing of voice mail.

15 Epygi Hotel Console (EHC) EHC Windows application for small hotels. Provides check in/out of extensions and control of room phone use. Activation/deactivation of extension and clearing of voice mail. Call billing with calling plan rates. Post or prepaid minute use option. Minibar inventory and room status can be entered by personnel using the phone Wake up calls and do not disturb mode. Login of hotel personnel. Spanish option. Want to see a demo?

16 New Features Scheduled Notifications Configure extension to receive automatic scheduled call and play prerecorded message Wake up calls, reminders, alarms Dial Notifications Dial extension configured to call other extensions and play pre recorded messages. Can play messages hands free or upon answer or to paging groups. Use for alarms such as panic button or any alert Program on phone speed dial button. Gateway Failover Allows the E1T1 and FXO gateways to accept phone registrations and send/receive calls from phone extensions. Can be used with hosted PBX services for failover protection. Many phones allow dual registrations. With the gateway Auto Attendant incoming calls can be distributed to any extension.

New Devices QX20 IP PBX same features as QX50 $385 USD MSRP 12 extensions and 6 simultaneous calls Expandable to 32 extensions and 10 calls Allows expansion licenses (limited) Audio IN/OUT, Micro SD

17 New Devices QX20 IP PBX same features as QX50 $385 USD MSRP 12 extensions and 6 simultaneous calls Expandable to 32 extensions and 10 calls Allows expansion licenses (limited) Audio IN/OUT, Micro SD card slot USB and 3 rd Ethernet port for future use Integrated AC power. 5V DC jack. QX500 Enterprise PBX $1895 USD MSRP 100 extensions and 80 simultaneous calls Expandable to 500 extensions Allows expansion licenses Audio IN/OUT, Micro SD card slot USB and 3 rd Ethernet port for future use Integrated AC power. 5V DC jack.

18 New Partners Open new opportunities for integrators. More revenue. One stop shop. Video Phones Polycom, Fanvil, Yealink, Grandstream, Bria Door Openers Mobotix, Cyberdata, Alphatech, Axis, Viking2N and others, Video Cameras Mobotix, Grandstream, Axis Paging Adapters snom, Cyberdata Other Devices Leviton

19 Usage Scenario - Small Office Door Opener FMFM Door Opener (many extn, VM, mobile after hours) Security Camera Touchscreen SIP/PSTN calls (x 200) Mobile with Softphone (Bria Video) ITSP Local WAN LAN QX FXO Line (x 201) Audio Phone VSP726 Leviton Omnitouch (x 205) VSP736 w/vsp601 (x 203) Home Office VSP736/VSP601/VSP505 (x 204) (x 202) Audio Phone VSP861 wvsp505 Security Cam

Local Paris Local Miami QX 50 Bogota LAN QX 200 LAN VSP736 (x 201) VSP861

20 Usage Scenario - Multi Location Office Integrated FAX Unified Dial Plan Remote Video Call Remote PSTN Call Remote Call Relay (x 402) FAX QX 50 Local Paris Local Miami QX 50 Bogota LAN QX 200 LAN VSP736 (x 201) VSP861 (x 301) Miami Security Cam (x 302) Mobile with Softphone Paris Security Cam (x 202)

21 Call Center Local EAC/ACD SW Remote Agent Audio Conference EMS for Music on Hold Multiple Queues Agents on Multiple Queues Local QX 200 QX 50 EAC SW Audio Conference w/vcs754 Epygi ACD Console Music on Hold Epygi ACD Console Epygi ACD Console Agent A Sales VSP861 Seattle Agent B Sales/Support VSP726 Mobile with Softphone Agent C Sales VSP726 Agent D Support VSP726 Portland

22 Hotel EHC or CHAR ITSP Analog phones in rooms with speed dial Epygi Hotel Console SW Call Billing, Room Status, Activation/Deactivation, Minibar CHAR PMS SW QXE1T1 GW QXFXS24 GW Paging System WAN LAN QX200/QX2000 Paging System (x 302) Security Cam VSP736 (x 300) QFXS24 (x 303) (x 304) VSP861 wvsp505 (x 301) QXE1T1 Analog Room Phones

classrooms Scheduled Notifications Use to ring bell for class chamges ITSP WAN LAN QX50/200 Panic Button

23 Schools Admin VSP861 (x 203) Mobile Zone Paging (one or many) Include phones and cameras in zones Dial or scheduled notifications on QX Vide Phones Dial cameras in halls Dial Notifications Emergency Panic Buttons in classrooms Scheduled Notifications Use to ring bell for class chamges ITSP WAN LAN QX50/200 Panic Button Classroom VSP715 (x 201) Panic Button Paging Adapter (x 204) Paging Speaker Classroom VSP715 (x 202) (x 203) Security Cam

24 Adding Gateways One Master and one or more Slaves make a bigger gateway. Configure from Master Or from QX PBX

25 Grow when Necessary Add more gateways as need arises. Use one IP address. Master can proxy to slaves. Good redundancy. Slave fails, no problem. Use power redundancy option.

26 Competitive Advantages All software and hardware designed in house. Free firmware and software upgrades for life. Open standards, compatible with brand name SIP telephones. Excellent technical support and training Mature, quality products. Hassle-free and remote setup via GUI. Low power consumption. Redundancy. New SW features always. Integration with 3 rd party SW and HW.

Via email Contact Us sales@epygi.com Mario.Cuello@Epygi.com Ashkhen.Barseghian@Epygi.com Hrant.Vardanyan@Epygi.com Andy.White@Epygi.

27 Via Contact Us Call Us (972) ext 1 Visit us on the web Subscribe to our portal

EPYGI QX IP PBXs & GATEWAYS

EPYGI QX IP PBXs & GATEWAYS Epygi QX IP PBXs This IP PBX is designed for offices of up to 50 users and supports up to 16 concurrent calls. The QX50 comes with 16 IP devices activated and can scale up to