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2 Your Penn State Access Account user ID and password are the key to a host of Internet services: Help Desks, elion, the Web, Penn State , University Libraries, ITS-managed Student Computing Labs, and much more. Your user ID (or username) is typically your initials and a one-to-four digit number, such as xyz5000, that follows you through your entire Penn State career. This is the public part of your digital identity, typically viewed by others when you send or fill out information on the Web. Your Penn State address is, in general, the same as your user ID (xyz5000@psu.edu). Your Penn State password is the private part of your digital identity. It s very important that you protect and guard it as if it were your personal bank account information, or your social security number. Never share your password with anyone, including friends or family members, and make sure you ve made it too difficult for someone to crack. Remember: Penn State will never ask you for your password!
3 Change your password as soon as you activate your Access Account: Read up on how to choose a secure password and avoid weak ones: If you suspect your password has been compromised, contact (814) M-F, 8am-5pm, and change your password immediately. Protect your computer and your files with security updates and firewall technology: NEVER share your password with anyone! This includes friends, family, significant others, and acquaintances. DON T respond to requests for money or personal information, and be wary of links included in the body of the message. It never hurts to double check over the phone with a live person! WATCH OUT for hoaxes, phishing scams, virus attacks, and spyware! Residence Hall students will need some specific items in order to successfully connect to the Internet in their on-campus room. In addition to an Ethernet card, standard on most new machines, you ll need to invest in an RJ45 Ethernet cable long enough to reach the jack in your room. Follow the Residential Computing (ResCom) Instructions for Internet Set-Up: If you will be venturing to live off-campus, inquire if Internet or wireless service is provided. If not, contact the local phone and cable companies for information on DSL or Cable Internet options.
4 Have Questions? Do A Web Search The ITS Knowledge Base is an online database of articles that cover a wide variety of help topics. Visit kb.its.psu.edu/ to do a search for your question. The ITS Help Desk has the answers to hundreds of questions on their Web site, just waiting for you to look them up. Visit to do a search, get a list of useful links, and to see contact information and hours of operation. The ITS Student Site was made for you! All the technology resources you need to get started are listed in one convenient place The ITS Student Site. You can also watch a series of short, introductory videos on a number of technology services available to you as a student. Visit for more information. ITS Help Desks Sometimes it s a phone call or that will answer your question and get you up and running. These are the people that specialize in password and account issues. or call toll free HELP (4357) helpdesk@psu.edu
5 Cut the Cable Free wireless connection is available at a growing number of public spaces on campus. You can check your , log into the library, and cruise the Web, all while relaxing with a cup of coffee in your favorite quiet spot. For more information, including what you ll need to access the Penn State Wireless service, visit: Download This A variety of utilities, clients, and open source software for Windows, Mac, and UNIX/Linux operating systems are available for you to download with your Penn State Access Account user ID: Avoid Pesky Parasites You can download antivirus and spyware detection software at
6 Think Before You Spend Penn State s Computer Store has been giving students access to educationally discounted hardware, software, and accessories for 20 years. Commercially available titles, such as Microsoft Office and Adobe Creative Suite, are available to you at discounted prices. Plus, you can save big bucks on laptops and desktops. The Computer Store works with vendors to get special academic prices, which are then passed on to you.these products are the same as if you had purchased them from a major retailer, but you are saving more money in the process. You can view a complete list of the products available to you on the Computer Store s Web site or contact their knowledgeable, non-commissioned consultants with questions about your technology needs at: (814) or computerstore@psu.edu
7 Ooo...Shiny Old Faithful To Buy, or Not To Buy While we don t recommend one particular vendor or platform, we can give you some recommendations on minimum configurations as a guideline when buying a new machine. Check out the chart below, or visit the Click! Jump Start Edition Web site: If you are bringing a used machine, make sure it has the minimum capabilities recommended by your department or college. Visit these Web sites to see suggestions made by Residential Computing (ResCom), and the recommendations for specific colleges: college-recommendations/ Processor RAM Hard Drive Media Drive Video RAM Extras Entry Level GHz Core 2 Duo 2 GB 160 GB CD-RW/DVD 128 MB Integrated Ethernet, Wireless Mid Range GHz Core 2 Duo or i3-330m i3-350m 4 GB 250 GB CD-RW/DVD+-RW 256 MB Integrated or Discrete Ethernet, Wireless Bluetooth, Integrated Webcam High End i5-520m,i5-540m, or i7-620m 4 GB or higher 320 GB or higher CD-RW/DVD+-RW 512 MB Discrete or higher Ethernet, Wireless Bluetooth, Express Card Slot, Firewire, HDMI, Integrated Webcam Processor RAM Hard Drive Media Drive Video RAM Extras Entry Level Intel Pentium Dual Core or AMD Equivalent 2 GB 250 GB CD-RW/DVD 128 MB Integrated Multiple USB, Ethernet Mid Range Intel i5 Processor Line 4 GB 500 GB CD-RW/DVD+-RW 512 MB Discrete Multiple USB, Ethernet, Bluetooth, Wireless High End Intel i7 Processor Line 8 GB or higher 1 TB or higher Blu-Ray/DVD Burner 1GB Discrete Multiple USB, Ethernet, Bluetooth, Firewire, Wireless, HDMI, Multimedia Card Reader
8 Course Management Your professor may post lessons, give quizzes, and collect assignments through ANGEL, Penn State s course management system. This Web tool helps keep you organized, as also helps you with group assignments, class communication, and keeping track of your grade. Using IT Everyday There s Always a Lab Around Student Computing Labs are available for you to use all over campus. These machines come equipped with many of the software titles required for classes. Find lab locations and check computer availability at: Technology Training Penn State has secured a contract with online tutorial powerhouse Lynda.com that gives you access to thousands of high-quality video tutorials, day or night. These tutorials are done by industry experts, and cover topics ranging from beginner level, to intermediate and beyond. Working in Multiple Locations Did you know you have access to up to 10GB of file storage called PASS? You can access it anytime, whether you want to temporarily store files, or backup everything you have. For more information, options, and instructions for accessing your PASS, visit: Multimedia Presentations Many classes are starting to use multimedia projects to replace traditional term papers and tests. The Media Commons is available at every Commonwealth Campus to help you excel in this new digital world. Take advantage of the free equipment, facilities, and experts that will help you stand out.
9 Have Fun, but Stay Legal Intellectual property laws and guidelines can be very complex, and are hotly debated. For information on copyright awareness at Penn State, visit: Become a Fan of This Squirrel on Facebook Follow This Squirrel on Twitter This Squirrel is here to help.
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