What is it? A cloud based facility, linking key communications services and business applications, securely, via a web browser or mobile app

Transcription

1 Summary...UCaaS

2 What is it? A cloud based facility, linking key communications services and business applications, securely, via a web browser or mobile app Integrates a low cost CPE device, or virtual device, providing an IOT gateway between a business existing communications infrastructure and new generation services Cloud PBX CloudX9 Available on

3 Q & A Adoption is about what the technology does, not how it works. Business users connect securely to their office via a smart device from anywhere in the world, communicating at zero additional cost. Businesses can extend UC&C services to existing infrastructure or gain access to instant wireless infrastructure (WiFi, LTE) at the lowest CAPEX outlay and supporting secure BYOD usage. Available on

4 My business in my Pocket Any Device, Any Place Embracing a new paradigm: Web Real Time Communications Zero-cost Mobile Calling Your Work Extension in Your Pocket WebRTC

5 A unique business communication platform Secure, web-enabled mobility with minimal outlay Carry your business desktop in your pocket Secure Business Communications Any device, Any place

6 Product view Key Components?

7 Key components? CPE device Cloud PBX CloudX9 Interface via web browser or App: CONNECT: secure provisioning of services to CPE and Virtual devices and users TALK: Presence, IM, Voice and business applications (receptionist, call centre, CRM,...) GCE, Azure, VMWare Wanderbox: IOT-enabled gateway / pbx Full featured, UC featured set Infrastructure: WiFi, LAN / WAN Service resilience: PSTN and IP

8 On site, Wanderbox: Router / Firewall IOT / WebRTC / SIP Gateway Full featured PBX Small Size, Low Power Post or Courier Specification: 1, 2, 3 Ethernet WiFi AP or Client 2 * USB2.0 (1 * OTG) Telecom: o 4 FXO (PSTN) o 4 FXS (Phones) o 2 FXO & 2 FXS (with by-pass) o 4 Basic Rate ISDN o 1 or 2 Primary Rate ISDN Video: HDMI Audio IO Storage: o 16 GB o 32GB & 64GB (expansion) Optional: o GSM 3G / LTE (1 usimm) Call Capacity: 4 * VoIP Upgrade to 8,12, 32

9 CloudX9 Cloud PBX Cloud infrastructure VMware (ESXi) Google CE Azure, AWS Public or Private Cloud Infrastructure Custom machines, optimised Fast Networking & Scalable Dedicated, cloud PBX Automation: White label Online order: ecommerce, ERP Create PBX in cloud Apply configuration templates Invite users Monitoring and Maintenance

10 CloudX9 Cloud infrastructure VMware (ESXi) Google CE Azure, AWS Public Cloud (Google, Azure, AWS), or Private VM infrastructure Install software System activation Allocate feature licenses: Concurrent Call licenses OA&M (Wanderweb Connect) Mobility (Wanderweb Talk)

11 Wanderweb Connect For the Operator, Service Provider or Dealer NOC as a Service Features summary: CPE device registration Device registries / groups Build / manage organisations Assign tech staff (maintainers) Assign business users (extensions) (Auto-provisioning of Yealink endpoints) Automate configuration Monitoring and Alerts Real time device status Housekeeping

12 Wanderweb Talk For Business Users UCaaS Features summary: Freely available: Presence management Business & private directories Messaging: Individual and Groups Collaboration: Create groups Talk License: Hi-Definition Voice 1-Number support Available on

13 Wanderweb & CPE PBX: Call Scenario CRM Call Center 4. Mobile worker calls contact, using Wanderbox WebRTC Gateway Mobile Other SaaS PSTN, GSM, VoIP 1. Wanderbox registers and receives further instructions 2. Wanderbox sends details of devices and availability to Wanderweb 3. Mobile worker registers with Wanderweb Business Premises

14 Wanderweb & Cloud PBX: Call scenario CRM Call Center 4. Mobile worker calls contact, using virtual Wanderbox (GCE) Mobile Other SaaS Google Cloud Platform Wholesale interconnect 1. Virtual Wanderbox registers and receives further instructions 2. Virtual Wanderbox sends details of devices and availability to Wanderweb 5. Call routes via Wholesale interconnect partner PSTN, GSM, VoIP 3. Mobile worker registers with Wanderweb Business Premises

15 User experience What does it look like?

16 Home tab Talk (Desktop) Dialler tab Directory tab Groups tab

17 Talk (Mobile app) Activity timeline Voice calls User settings Contacts / Directory