HITEC 2003 Produced by Hospitality Financial and Technology Professionals
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1 Infrastructure of a Hotel Dan Phillips Bob Stoutenburgh David Hostetter
2 Presenters Dan Phillips Founding partner and COO of ITS Inc., Dan manages and organizes telecommunications and data projects for leading Hotels and Hotel Companies. Bob Stoutenburgh President of Future Technologies Consulting Group, Inc., a consulting firm that provides assistance with the design, selection, management and implementation of integrated voice, data and video communications systems. David Hostetter Manager, Data Consulting for ITS Inc., David designs and implements infrastructure, telecom and data systems and projects for leading Hotels and Hotel Companies.
3 Seminar Outline Infrastructure Overview Definition and Scope Media Types Structured Cabling Design Applications Application Components Application Protocols Media Compatibility Integration and Convergence
4 Infrastructure Overview
5 Infrastructure Definition A Hotel Infrastructure is a set of delivery mechanisms and methods which connect end users to on-site and external services. To evolve, we must think in terms of integrating all applications used by guests and staff into an integrated and universal set of cabling and wireless architecture. Overview Slide 1 of 15
6 Infrastructure Definition USERS INFRASTRUCTURE SERVICES Overview Slide 2 of 15
7 Infrastructure Overview Scope: Low Voltage Cabling and Applications Application Servers PBX, PMS, POS, CAS, HSIA, CATV, IT Servers Media Distribution- Connect Servers to Users Media Types Physical Cabling Wireless supplements Wired Overview Slide 3 of 15
8 Media Distribution Wired Physical Cables Connect Users to Services Generally Use One Cable per User per Application Users Restricted to Predetermined Locations Wireless Electromagnetic Transmissions Users Can Be Located Anywhere in Range Wireless Equipment Itself Must be Wired Overview Slide 4 of 15
9 Wired Infrastructure Design MDF Main Distribution Frame Server / PBX Room Centralized Location for Servers IDF Intermediate Distribution Frame Consolidate User Connections Within a Physical Area Media Conversion Wireless to Wired Copper to Fiber Overview Slide 5 of 15
10 Wired Infrastructure Design MDF and IDF Connectivity Hardware 66 Blocks 110 Blocks Patch Panels Overview Slide 6 of 15
11 Wired Infrastructure Design User Work Areas Wired Media Terminated on Wall Mounted Jacks Users Must Have Compatible Equipment Conduits and Junction Boxes Physically House and Route Cabling Protect Cabling from Kinks and Bends Modular Wall Jacks Allow Interchanging and Mixing of Jack Types Overview Slide 7 of 15
12 Wired Media Types Telephone Traditional Unshielded Single Stranded Copper Cabling 2, 4, 6, or 8 cable pairs Twisted Pair Single Stranded Copper Cabling, Twisted in Pairs Twists Provide Protection from Interference High Data Transmission Rates Category 3, 5, 6, etc. Shielded or Unshielded Overview Slide 8 of 15
13 Wired Media Types Coaxial Highly Shielded Wire Jacket Surrounding Single or Dual Stranded Core CATV High Data Rate Fiber Optic Single or Multi Strands Long Distance Transmissions Virtually Unlimited Data Rate Overview Slide 9 of 15
14 Wired Media Regulation As of July 8, 2000 FCC regulations require that all new inside wiring for telecommunications conform to Category 3 Twisted Pair performance requirements or better. FCC encourages the use of more advanced media types (CAT5, optical fiber) wherever feasible, as well as liberal wall jack placement. Overview Slide 10 of 15
15 Wired Infrastructure Design Overview Slide 8 of 12
16 Wireless Infrastructure Design Point to Point Interconnect Buildings Connect a Main Area to a Remote Area Permanent or Temporary Links Point to Multipoint (Broadcast) Connect a Main Area to Many Mobile or Stationary Users Users Can Be Located Anywhere Within signal Footprint Overview Slide 12 of 15
17 Wireless Media Types Infrared Point to Point Connections up to 5 km Susceptible to Fog, Rain or Snow Narrow Transmission Angle Straight Line of Sight Microwave Point to Point Connections up to 50 km Medium Transmission Angle 30 Degrees of Visibility Radio Frequency Point to Point and Point to Multipoint up to 2 km Ultra Wide Transmission Angles up to 360 degrees in 3 Dimensions Overview Slide 13 of 15
18 Wireless Design Overview Slide 11 of 12
19 Infrastructure Summary Media Carries Services to Users Media Designs are: Segmented and Structured Modular and Flexible Multiple Media Types Support a Variety of Applications Disparate Systems Can and Should Be Integrated Within A Single Infrastructure Overview Slide 15 of 15
20 Applications
21 Application Examples Voice PBX Extension Voice Mail External Telephone Networks Data File and Print Servers POS/ PMS HSIA Applications Slide 1 of 21
22 Application Examples CATV Television Networks, VOD Games HSIA/ Concierge Fire Security Cameras Card Key Server Applications Slide 2 of 21
23 Application Characteristics Application Components Local Server (PBX, PMS, HSIA, Security) External Service (PSTN, Internet, Television Networks) End User Device (Telephone, Computer, Door Lock) Software, Content Applications Communicate Via Protocols Applications Traverse Media Applications Slide 3 of 21
24 Protocol Layers Application... Network Web Page, , Phone Conversation, Voice mail IP, IPX, Touch Tones, DNIS Data Link Physical Ethernet incl Wireless Ethernet, Token Ring, FDDI, ATM, ISDN incl. PRI, Analog telephone, Digital Telephone Media Types: Twisted Pair, Coaxial, Fiber Optic, Radio Frequancy, Infrared Applications Slide 4of 21
25 Application Protocols Telephone Analog Line / Analog Set Digital Circuit (T-1, ISDN-B, ISDN-PRI) Proprietary Digital Set (Mitel, NEC, Panasonic) Data Serial (RS-232) Point to Point LAN (Ethernet, Token-Ring, Wireless Ethernet) Applications Slide 5 of 21
26 Application Protocols LAN - Wired Ethernet over Twisted Pair 10BaseT, 100BaseT, 1000BaseT Ethernet over Fiber 100Base-FX, 1000Base-FX IP (Over Ethernet) IPX (Over Ethernet) Applications Slide 6 of 21
27 Application Protocols LAN Wireless Ethernet b WIFI, original wireless Ethernet a Faster, not compatible with b, shorter range g Fast as a, compatible with b i Improved Security e Quality of Service Enhancements (Multimedia) h Interference reduction x All of the Above Applications Slide 7 of 21
28 Application Protocols Fire, HVAC, Security use proprietary protocols based on manufacturer open standards. Systems that are IP based offer the greatest flexibility and integration. Applications Slide 8 of 21
29 Media Compatibility (Historical) Voice Telephone Cabling Twisted Pair Radio Frequency (i.e. Cellular, cordless ) Data / LAN Twisted Pair (Ethernet) Wireless (802.11) Telephone Cabling (DSL, HPNA) Coaxial (DOCSIS- Cable Modem) Applications Slide 9 of 21
30 Media Compatibility (Historical) CATV Coaxial Twisted Pair, Telephone Cabling (VOD over LAN) Security Twisted Pair (Directly, or over LAN) Coaxial (CCTV Cameras) Wireless (Bluetooth, ) Applications Slide 10 of 21
31 Media Types Telephone Cabling PBX Extension, Voice Mail, PBX Networking DSL (LAN, HSIA) Twisted Pair PBX Extension, Voice Mail, PBX Networking LAN, HSIA DSL (LAN, HSIA) Applications Slide 11 of 21
32 Media Types Coaxial CATV, VOD Cable Modem (LAN, HSIA) Wireless PBX Extension, Voice Mail, PBX Networking LAN, HSIA Fiber All of the Above Applications Slide 12 of 21
33 Protocol Layers Application... Network Web Page, , Phone Conversation, Voice mail IP, IPX, Touch Tones, DNIS Data Link Physical Ethernet incl Wireless Ethernet, Token Ring, FDDI, ATM, ISDN incl. PRI, Analog telephone, Digital Telephone Media Types: Twisted Pair, Coaxial, Fiber Optic, Radio Frequancy, Infrared Applications Slide 13 of 21
34 Applications Within Applications Some Applications Can be Run Directly on Media or as Applications Within Other Applications Applications Slide 14 of 21
35 Too Many Variables!! Applications Can Run on Various Media Types Media Types can Support Various (and Multiple!) Applications Applications Can Sometimes Run Within Other Applications (Voice Mail PBX Extension) The Optimal Arrangement Depends on Your Specific Situation! Applications Slide 15 of 21
36 Migration to IP Video over IP Voice over IP Internet Access migrates from Dial-up to direct IP connection IP based Security, Fire, and HVAC systems IP offers media INDEPENDANCE. Applications Slide 16 of 21
37 Separated Infrastructure Internet Voice Video PMS POS Security HVAC Ethernet Analog Ethernet RS-232 Twisted Pair Telephone Cabling Coaxial Twisted Pair Twisted Pair Coaxial Stand Alone Applications Slide 17 of 21
38 Convergence Internet Ethernet Point to Point Twisted Pair Voice Telephone Cabling Video PMS POS I P DSL Phone Line T-1 Coaxial Fiber Optic Security Radio Frequency HVAC Frame Relay ISDN / PRI Microwave Applications Slide 18 of 21
39 Convergence Internet Ethernet Point to Point Twisted Pair Voice Telephone Cabling Video PMS POS I P DSL Phone Line T-1 Coaxial Fiber Optic Security Radio Frequency HVAC Frame Relay ISDN / PRI Microwave Applications Slide 19 of 21
40 Convergence Applications Slide 20 of 21
41 Application Summary Applications use Infrastructure to Deliver an Endto-End solution An Integrated Infrastructure Can Support Multiple Applications Using the Same Components Applications That Use a Common Protocol Give You Flexibility in Your Infrastructure Design and Choices Applications Slide 21 of 21
42 Dan Phillips - dphillips@its-services.com Bob Stoutenburgh - bobstout@futuretech.com David Hostetter - dhostetter@its-services.com
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Understanding the technology for a more advanced enterprise network Strategic White Paper Network architects have used local area network (LAN) switches to manage the volume of traffic in enterprise networks
Local Area Network(LAN)
Local Area Network(LAN) A local area network (LAN) is a computer network that interconnects computers within a limited area. Example: a residence, school, laboratory, university campus,office building