Avaya one-x Quick Edition System Setup Instructions

Transcription

1 Avaya one-x Quick Edition System Setup Instructions Issue 1, May 2007

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3 This document outlines the preferred order for connecting and configuring your Quick Edition devices. Initial System Setup 1. Confirm your data network is functioning as expected. 2. Connect the first Quick Edition 4610SW or 4621SW telephone to your network. If power has been applied correctly, the Message Waiting LED above the Avaya logo will turn ON. When the application begins to load, this LED will turn OFF. The telephone will then display information on the software version and initialization progress. 3. The first telephone added to a new network will prompt for a Language Selection. Select the appropriate language from the list. Use the < > keys in the center of the telephone to navigate through long list items. 4. The first telephone will prompt for the Creation of a Site. Use the keypad to enter a site name for this location. The site name will be used to identify all devices that join your local phone system. Once created, this site name cannot be changed. 5. The first telephone will prompt for a System Password change. Enter the new password for the phone system (>= 6 digits, a standard default is ). Confirm the new password by entering it a second time. Note this password as it will be required for additional configuration of the system. The telephone will now indicate the site number and site name associated with this system. Initial Telephone Setup 6. The first telephone will prompt for a Set Name. This is the name to be used for this telephone in the Corporate Directory and Auto Attendant. Use the keypad to enter a name for this telephone (<=32 characters). Press Save to assign this name to the telephone. The Set Name for any telephone can be changed at any time. 7. The first telephone will indicate No Peers. This indication will remain until another Quick Edition device has been added to the system. Avaya one-x Quick Edition System Setup Instructions May

4 8. The first telephone added to the network will automatically be assigned an extension. The extension is indicated on the upper left corner of the display and used to call this telephone locally within the system. Pressing the DIR softkey will provide a list of the telephones and extensions which have been added to the network. 9. The extension for this device can be changed if required. From the telephone user interface or web-based interface, the system administrator can change the extensions of devices at any time. Additional System Setup 10. Additional telephones can now be added to the system. If power has been applied, the Message Waiting LED above the Avaya logo will turn ON. When the application begins to load, this LED will turn OFF. The telephone will then display the information on the software version and initialization progress. 11. Additional devices do not require any initial System Programming. These devices do not require Language Selection or Site creation. Wait and allow the device to join the Site previously created. The telephone will now indicate the site number and site name associated with the system it has joined. System Options can be accessed from any of these devices using the system password previously created. Additional Station Setup 12. Additional telephones will prompt for a Set Name. This is the name to be used for this telephone in the corporate directory and Auto Attendant. Use the keypad to enter a name for this telephone (<=32 characters). Press Save to assign this name to the telephone. You can change the Set Name for any telephone at any time. 13. Additional telephones added to the network will automatically be assigned an extension. The extension is indicated on the upper left corner of the display and used to call this telephone locally within the system. Pressing the DIR softkey will provide a list of the telephones and extensions that have been added to the network. 4 Avaya one-x Quick Edition System Setup Instructions May 2007

5 14. The extensions for the devices can be changed if required. From the telephone user interface or web-based interface, the system administrator can change the extensions of devices at any time. Duplicate extensions cannot be assigned within the system. 15. Default User Password. In software release 3.1 and higher, the default User Password is In software release 3.0 and lower, the default User Password is Analog PSTN Gateway Setup 16. Add G10/11 PSTN gateways to the network. If power has been applied correctly, system LED will turn RED. When the device has joined the Quick Edition Site, the LED turns GREEN. The device will automatically be assigned a non-dialable extension in the system. 17. The extension for this device can be changed if required. The extension of the device can be changed at any time by selecting the device under Device Management of the web-based interface. Duplicate extensions cannot be assigned within the system. 18. Ensure the device has been grounded. The device can be grounded using the grounded power supply provided with the device or using a grounding cable (not provided) connected from the grounding lug on the device to earth ground. 19. Adjust Loop Length to compensate for Line Echo. By default all incoming ports on the gateway are set to Medium loop length which offers gain settings appropriate to most PSTN lines. The system administrator can change the Loop Length from the telephone user interface or web-based interface at any time. If echo or noise exists on external calls, ensure the device is properly grounded and adjust the loop length to Short to compensate for gain differences. BRI ISDN Gateway Setup 20. Add G20 BRI ISDN gateways to the network. If power has been applied correctly, power LED will blink GREEN. G20 does NOT support power over ethernet. Use of wall adaptor is required. 21. Assign IP address to G20. With DHCP server: Avaya one-x Quick Edition System Setup Instructions May

6 Connect G20 to the same subnet as the local Quick Edition system. G20 broadcasts multicast address. Quick Edition responds to multicast broadcast. G20 is added to Device Management and can be seen as a device in the web-based interface. Without DHCP server: G20 does not support Zeroconf IP address assignment. Connect G20 RJ45 LAN port directly to an Ethernet Port on your PC. Configure the PC with a static IP address. Browse to to administer G20 and assign static IP, subnet mask and default IP gateway address. Save running configuration and reload. Reset assigned IP Address on PC. Connect G20 to the Quick Edition system. G20 broadcasts multicast address. Quick Edition responds to multicast broadcast. G20 is added to Device Management and can be seen as a device in the web-based interface. 22. G20 IP activity. When the device has joined the Quick Edition site, the Power LED will be solid GREEN and the device will be listed in the device management screen of the web-based interface. By default the name given is "G20" and this device is not provided with a system extension number. 23. Assign BRI ISDN channel. Configure SIP Proxy Identities by creating internal system identities to be associated with the BRI channels provided by the Service Provider. This is performed in the SIP Proxy menu of the web-based interface. Associate Proxy Identities to specific physical ports on the G20. This is performed in the G20 device management menu of the web-based interface. Analog Terminal Adaptor Gateway Setup 24. Add A10 ATA gateways to the network. If power has been applied correctly, power LED will blink GREEN. The A10 gateway does NOT support power over ethernet. Use of wall adaptor is required. 25. Assign IP address to A10. With DHCP server: Connect A10 to the same subnet as the QE system. A10 broadcasts multicast address. 6 Avaya one-x Quick Edition System Setup Instructions May 2007

7 QE responds to multicast broadcast. A10 is added to Device Management and can be seen as a device in the web-based interface. Without DHCP server: A10 does not support Zeroconf IP address assignment. Connect A10 RJ45 LAN port directly to an Ethernet Port on your PC. Configure PC with a static IP address. Browse to to administer A10 and assign static IP, subnet mask and default IP gateway address. Save running configuration and reload. Reset assigned IP Address on PC. Connect A10 to QE Network. A10 broadcasts multicast address. QE responds to multicast broadcast. A10 is added to Device Management and can be seen as a device in the web-based interface. 26. A10 IP activity. When the device has joined the Quick Edition Site, the power LED will be solid GREEN and the device will be listed in the device management screen of the web-based interface. By default the name given is "A10" and this device is not provided with a system extension number. 27. Assign ATA port. Configure SIP Proxy Identities by creating internal system identities to be associated with the ATA ports for connecting analog devices. This is performed in the SIP Proxy menu of the web-based interface. Associate Proxy Identities to specific physical ports on the A10. This is performed in the A10 device management menu of the web-based interface. System Options Configuration 28. Create desired Ring Groups: Ring groups provide the ability to call many telephones at the same time. Ring groups are created via the web-based interface accessible from any telephone's IP address. Incoming calls from the PSTN can be directed immediately to a Ring Group. Up to 10 groups can be created per system, with 10 members per group. Unanswered calls to the group can be forwarded to a system defined destination. See the System Administration Guide for detailed information. Avaya one-x Quick Edition System Setup Instructions May

8 29. Create desired Auto Attendant extensions and record greetings. The Auto Attendant can direct calls to any telephone in the system by dialing the extension or using the dial by name functionality. Auto Attendant extensions are created via the web-based interface accessible from any telephone's IP address. A default Auto Attendant extension is provided with a default recorded greeting. Custom greetings can be recorded from any telephone by accessing the System Options menu and applied to the Auto Attendant extension. See the System Administration Guide for detailed information. 30. Assign the Operator Extension. The Operator Extension allows users to reach the assigned telephone by pressing zero from the Auto Attendant or any telephone that is part of the system. From the telephone user interface or via the web-based interface, the Operator Extension can be changed by the system administrator at any time. 31. Assign Incoming extension on G10/11 Gateway ports. By default all incoming ports on the gateway are directed to the default Auto Attendant extension 500. This can be configured by the system admin to be directed to any active extension on the network, including Telephones, Auto Attendants or Ring Groups. Incoming line assignments can be configured via the web-based interface accessible from any telephone's IP address. 32. For additional feature configuration, see the following documents: Quick Edition Release System Administration Guide Quick Edition Release Configuration Guide for G11 Global Analog Gateways User Options Configuration 33. Assign Call Forwarding destination. By default all incoming calls to a telephone are forwarded to Voic after 3 rings. The call forward destination can be configured via the telephone user interface or the web-based interface. Calls can be forwarded to any external or internal telephone extension as provisioned by the user. 34. Record voic greeting. The custom voic greeting is recorded from the telephone user interface in the user options menu. A default greeting is provided for each telephone on the network. 8 Avaya one-x Quick Edition System Setup Instructions May 2007

9 35. Record Voic Name. The custom voic name is recorded from the telephone user interface in the user options menu. This name is used by the dial by name functionality provided by Auto Attendant. 36. Assign Zero-Redirect. Zero-redirect provides the ability to press '0' in the voic system of a telephone and be directed to a user defined extension. The zero-redirect destination can be configured via the telephone user interface or the web-based interface. By default zero-redirect is disabled for every telephone on the network. 37. For additional feature configuration, see Quick Edition Release Telephone User Guide. Avaya one-x Quick Edition System Setup Instructions May

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