Expectation Setting Document for DocuColor 4 CP

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Abner Burke
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1 The erox The erox is a network-ready color laser copier/printer, providing benchmark image quality. The following information will describe the printing system and specifications for the print engine as well as the embedded Electronics for Imaging (EFI) controller. Installation Physical delivery and setup of the will be performed by a erox authorized Delivery/Removal carrier. The carrier will install and perform a test of the. The carrier will review the Getting to Know your Product package with the customer; and provide software/documentation to the customer. The was designed for easy installation, so customers can do it themselves. The customer is responsible for: Installing the on their network loading client software (print drivers and utilities) Customer Training There is no formal customer training for the. Copy and print functionality are intuitive and easy to use. A comprehensive set of documentation is included with the. They provide an overview of the product and answer specific customer questions. Customer Support The erox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the Customer Support Center at the following toll-free phone numbers: United States Canada To order Customer Replaceable Units, Dry Ink, paper and other thruput materials: United States Canada Print Volume Range The DocuColor 4 was designed to provide benchmark image quality and performance for its product class. This product is designed for operation in the range of 3,000 to 5,000 prints per month. We expect 50-75% of this volume to be color prints. The number of prints between service calls on a digital color printer is highly dependent on customer expectations of quality and the use of applications and thru-put materials. At an average usage of 3,000 prints per month, it is expected that service will be required about once every 20,000-25,000 prints. 1

2 Responsibility Matrix System Product Responsibility Action Customer erox Ensure adequate space and power to install system Unpack system / components Connect all system components prior to powering up the system Connect the to the Network Install the client software Ensure network configuration Confirm network integrity Acquire and install client workstation network hardware and software Monitor and adjust calibration for color matching of color management systems Download any additional fonts to server Order and replace CRUs Remove and ship failed components to erox Provide Helpline Support Provide spared parts Provide Service General Specifications Physical and Environmental English Units Metric Units Weight lbs kg Operating Temperature 42º - 90º F 5º - 32º C Relative Humidity 15% to 85% (non-condensing) 15% to 85% (non-condensing) Altitude ft above sea level meters above sea level (5000 meters tested) Electrical Requirements and Compliance For 100/120V 100/120V ± 10% (90-132V) 50/60 Hz ± 3Hz. (47-63Hz.) single phase For 120V same as above For 220/240 V 220/240V ± 10% ( V) 50/60 Hz ± 3Hz. (47-63Hz.) single phase Service 15 amp or 20 amp 2

3 Receptacle NEMA Part No. 5-20R or equivalent NEMA Part No. 5-15R / 5-20R or equivalent Power Consumption (Watts) Power Saver mode 35 W or less (Meets Energy Star program) Ready mode 156 W Run mode (4-Clr, BW) 408 W Warm-up Time First print out time First copy out time Duty Cycle 5 minutes 32 seconds or less (color/mono) 45 seconds or less (color) 21 seconds or less (b/w) 20K/month Print Quality The erox adds fast, easy-to-use copying to the erox DocuColor 4 LP introduced earlier this year. It produces four full color pager or 16 black and white pages per minute. Both products feature the innovative Intermediate Belt Transfer (IBT) technology to yield exceptional image quality at 600 by 600 by 8 dots per inch, enabling rich, vivid color prints for cost-conscious graphic arts and office customers. Color image quality is subjective and can be impacted by lighting, and is strongly influenced by paper. erox recommends the use of erox Color pressions (in US and Canada) and erox Colortech + (in Europe) to achieve optimum Image Quality results. The uses customer selectable settings to optimize image quality, depending on the type of customer original. The user can select from one of 5 document original types: Color - Text and Photo mode - for documents which contain text and photos. Color - Print Photo mode - intended for copying photographs which have already been digitally reproduced. Color - Photograph mode - intended only for use when copying original photographs (film output). B/W - Text and Photo mode - for b/w output of a document which contains text and photos. B/W - Text mode - for b/w output of a document which contains text only. 3

4 Speed Print and Copy Speed / System Performance The maximum print speed for the is up to 4 pages per minute in full color and 16 pages per minute in gray scale/black and white (for both prints and copies). Printing system performance (often called click to clunk time) is primarily dependent upon the client software application, file size, and network environment being used. Rasterizing (RIP-ing) time will vary as a fraction of click to clunk time depending upon document complexity, application type etc. Printing with custom software applications may produce unexpected or unknown results. Standard weight paper (16-28# erographic bond, gsm) from Tray 1-4 (Tray 2,3,4 available with optional HCF) 8.5 x 11 /A4 Long Edge Feed 11 x 17 /A3 Short Edge Feed Heavyweight paper ( gsm) from MSI ONLY 8.5 x 11 /A4 Long Edge Feed 11 x 17 /A3 Short Edge Feed Transparencies, Labels from MSI ONLY 8.5 x 11 Long Edge Feed 11 x 17 /A3 Color pages per minute B&W pages per minute Input Source Input Device 250 Sheet Universal Cassette paper tray 2x250 Sheet HCF (Tray 2, 3) Sizes & Specifications Supported International B5-LEF A4-LEF A4-SEF B4-SEF A3-SEF Legal (14 )-SEF Inches Executive-LEF Letter-LEF Letter-SEF Legal (14 )-SEF Tabloid/11x17 - SEF 12"x18" 13 x18 - SEF(Oversize tray requ d.) Paper Weight Capacity (stackheight) gsm Standard Paper 250 Sheets SRA3, 320x450 mm SEF (Oversize tray requ d) 4

5 Input Device 150 sheet Multi-sheet Inserter (MSI) 250 sheet Oversize tray Sizes & Specifications Supported B5-LEF A4-LEF A4-SEF B4-SEF A3-SEF Legal (14 )-SEF 12 x18 - SEF(Oversize) A4 Transparencies Executive-LEF Letter-LEF Letter-SEF Legal (14 )-SEF Ledger/11x17 - SEF 12 x18 - SEF(Oversize) Letter Transparencies Paper Weight gsm (Note: Heavy weight papers ( ) must be fed from MSI and output to Side Output tray) Capacity (stackheight) Note: Transparencies and Labels must be fed from the MSI using a maximum of 50 sheets stack height and output to Side Output tray SRA3 (320x450) 12 x gsm Standard Paper 250 Sheets (Must be used as Tray 1) Transparencies, Labels, Envelopes The following table lists the supported transparencies, label stock and envelopes for the DocuColor 4. 3R5765 (letter) and 3R93179 (A4) are the transparencies recommended for best print quality. These must be fed out of the multi-sheet inserter (MSI). These erox transparencies are specifically designed to provide optimum copy quality, including more vivid colors. Use of non-supported transparencies (not listed in this table) or labels may cause sub-optimal performance (including machine damage and excessive service calls). When copying to a transparency, the MSI must be used as the input source and transparency must be selected as the media type via the control panel. Output will be delivered to the face-up tray. When printing to a transparency, the MSI must be used as the input source and transparency must be selected as the media type via the printer driver. Output will be delivered to the face-up tray. Monochrome transparencies may not fuse properly, even when selecting transparencies in the print driver. The current work-around is to select label mode when printing monochrome transparencies, which will force the machine to accurately fuse the transparencies. This problem does not occur when printing color transparencies. 5

6 Size Media Type Part Number MSI Stack Height(max) Comments Letter Transparency 3R Sheets Recommended for best print quality Letter Transparency 3R sheets Paper backed Letter Transparency CG3300 (3M) 50 sheets Letter Transparency 3R sheets A4 Transparency 3R sheets Type CS A4 Transparency 3R sheets Type CM Recommended for best print quality A4 Transparency 3R sheets Type R Letter Label Stock 3R sheets 33-Up A4 Label Stock 3R sheets 24-Up Commercial-10 Envelope See footnote 1. Monarch Envelope See footnote 1. DL (110x220) Envelope See footnote 1. Letter Cover Stock 3R # Uncoated 11x17 Cover Stock 3R # Uncoated 12x18 Cover Stock 3R # Uncoated Letter Index 3R # index 11x17 Index 3R # index 1. LEF: envelope flap should be open and placed opposite to feeding direction (minor wrinkling may occur) Output Output Tray Maximum Output Tray Capacity 1. Face Down Output (Top Output Tray) Face-Up Output (Side/Right Output Tray) 1. Capacity stated for 20lb. Paper 250 Sheets 150 Sheets (A4/Letter), 50 Sheets (A3/11x17 ) 6

7 Automatic Document Size Sensing Expectation Setting Document for The has the capability to automatically sense document size when a standard size original document is placed on the platen or fed through the ADF. Document size sensing is dependent upon the unit of measurement the machine is configured for (inches/mm) and the voltage configuration of the machine (110V/220V). Therefore, a machine configured for the USA would not perform optimal auto size sensing on European sized paper. Users cannot choose both Auto Paper selection and Auto Reduction/Enlargement. Document Size Millimeters/110V Inches/110V Millimeters/220V Inches/220V A5 LEF NO NO YES NO B5 SEF YES NO YES NO B5 LEF YES NO YES NO A4 SEF YES NO YES NO A4 LEF YES NO YES NO B4 SEF YES NO YES NO A3 SEF YES NO YES NO Executive LEF NO NO NO NO Letter SEF NO YES NO NO Letter LEF NO YES NO YES Legal SEF NO YES NO YES 11x17 SEF NO YES NO YES YES - Document size can be auto-sensed in this configuration NO - Document size cannot be auto-sensed in this configuration Accessories Accessory Description Automatic Document Feeder (ADF) Universal Cassette An automatic document feeder, which allows the user to copy a multi-page original. See details below. One-250-sheet Universal Cassette tray also comes with the base machine. An optional 250-sheet Universal Cassette can provide an additional tray for a special paper size that is frequently run, reducing time to change-over to different paper sizes. Oversize tray This 12x18 or Oversize Tray enables 11x17 Full Bleed printing. This tray must be inserted as Tray 1. 11x17 full bleed is accomplished by printing on A3 or an oversize paper, then trimming to 11x17. Token Ring Kit Token Ring Networks can be supported with this Token Ring Card option. 7

8 Accessory Description 64-MB Memory Upgrade Kit In addition to the Base 64 MB Memory, three additional 64 MB memory modules can be added to increase the maximum memory capacity. The printer can accommodate a maximum of 256 MB (a total of 4-64MB ). Automatic Document Feeder The maximum document size that can be fed through the optional ADF is 297x431.8 mm (A3, 11x17). The minimum document size that can be fed through the optional ADF is 182x257 mm (B5). The ADF can support document weights from (gsm). The ADF supports document size sensing in the same manner as the platen. A maximum of 30 sheets of the same size original can be placed in the ADF. The ADF does not support mixed sized originals. Loading mixed sized original in the ADF will result in a document jam in the feeder. Document Feed Speed via ADF A4/Letter SEF B5 SEF A4/Letter LEF B5 LEF B4 A3/11 x 17 B/W Color 8 documents/minute 2 documents/minute 8

9 Manual Duplex (2-Sided) Printing The DocuColor 4 can ONLY perform manual two-sided printing (no automatic duplex capability is provided) and with very limited usage. Manual Duplex printing can be accomplished ONLY IF adhering to strict guidelines and recommendations. Permanent damage and reduced life of the printer components will result when operating outside of the guidelines and procedures for duplex. These damages will not be covered under the erox Warranty terms. Duplex performance is not expected to match the performance for single sided printing. Paper jam rates will be higher than the rate you will experience for the same thruput material in single sided mode. Extensive duplex operation may have a secondary effect on performance and copy quality of single sided jobs. Manual Duplex Recommended Guideline or Procedure Comment 1 Paper Weight: gsm. 2 Color Only: No duplex of pure black & white documents. Duplex should be applied ONLY for full color printing. 3 Max. Daily Print Volume: Daily Print volume for duplex should not exceed sheets (A4 / Letter) regardless of Long Edge Feed (LEF) or Short Edge Feed (SEF). 4 Image Area Coverage: Duplex area coverage should be less than 150% (total of all four colors: cyan, magenta, yellow, and black - no more than 35% area coverage of any one dry ink color). Even low area coverage could result in fuser offset using the Regular Duty Oil Roll. If High Duty Oil Roll is applied, some partial area coverage of greater than 150% may be possible. 5 If Fuser offsetting problems occur while running Manual Duplex, try the HIGH DENSITY OIL ROLLER to improve the offsetting condition. (note: high density oil roller may cause oil streaks if daily print volume is less than 500 prints per day. Refer to CRU table for part number of High Density Oil Roll). 6 Paper Conditioning: We recommend leaving the prints of side-1 for as long as possible before attempting to reload and print side-2. 7 Paper Handling Performance: Paper Jamming frequency may be degraded to about 1/200-1/300 paper feeds for Manual Duplex. 8 Feed Source: The Multi-sheet Inserter (MSI) should be the only feed source used with Manual Duplex printing. Do not attempt manual duplex printing from any other paper trays. 9 Inkjet Media: Do not attempt duplex with inkjet media. Inserting Copies / Prints Into High Volume Copiers sheets/day max. Only low area coverage images should be duplex printed. Fuser Offsetting may occur (poor fusing and re-fusing). Jams will increase MSI ONLY Inserting (feeding) DocuColor 4 prints or copies into other erox copier/duplicator products (5090/5390/ DocuTech 135 etc.) has not been tested. We currently, do not recommend inserting prints or copies from the into other erox or competitive copier/duplicator products. 9

10 Customer Replaceable Units (CRU cartridges) In addition to consumables, the is designed with four customer replaceable units (CRUs) which enable reduction in service frequency and higher uptime of the product. These CRUs and consumables are listed in the table below. Item Reorder # Units per Carton Net Weight per Carton Dry Ink - Black 6R968 1 Cartridge 243 grams Dry Ink - Cyan 6R969 1 Cartridge 203 grams Dry Ink - Magenta 6R970 1 Cartridge 203 grams Dry Ink - Yellow 6R971 1 Cartridge 203 grams Copy/Print Cartridge 13R561 1 Cartridge Oil Roll Cartridge 8R Cartridge High Density Oil Roll 8R Cartridge Cartridge Option 1.2. Dry Ink Waste Cartridge 8R Cartridge 1. High Density Oil Roller is to be used if running greater than 500 prints per day. 2. The High Density Oil Roller may cause oil streaks if daily print volume is less than 500 prints per day. NOTE: Dry Ink consumption will vary depending on actual area coverage. NOTE: CRUs are identical to DocuColor 4 LP It is a customer responsibility to order and replace these CRUs as needed to preserve image quality and maximize uptime. Customers can easily and cleanly handle these CRUs. You will be prompted by clear messages provided by the DocuColor 4. Replacement CRUs must be ordered when indicated by the machine and can be ordered through The Supplies Marketing Center at Note: one of each CRU (as well as one of each Dry Ink) is shipped with equipment. (Oil Roll Cartridge is shipped with each machine. The High Density Oil Roll Cartridge can be ordered and replaced as needed.) Space Requirements Configurations for Moveable Width (Inches/cm) Depth (Inches/cm) with 250 sheet Universal Cassette, 150 sheet Multi-Sheet Inserter (MSI), simple Output Tray, 2 Tray Module (2x250), Scanner Stand No 62.3 in/ cm 48.3 in/ 122.6cm 10

11 Controller Specifications MIPS 4700 Processor, 133 MHz CPU 64 MB RAM minimum memory (Expandable to 256 MB) 4.8 GB internal hard drive, standard. 10 BaseT /100 BaseT, 10Base-5 network interface standard Parallel P1284 Token Ring network card (optional) Network Specifications Protocols Supported TCP/IP Novell IP/SP SMB AppleTalk NetWare c4.1, v3.12, v3.11, v3.1 Token Ring network card (optional) Frame Types Supported Ethernet_II, Ethernet_SNAP IEEE802.3, IEEE802.2 Automatic protocol switching and concurrent job receiving are supported in the. Note: AppleTalk is not supported through Windows NT on the. TCP/IP from Windows 95/98 requires a third party software package Controller Features Resolution Print resolution for all paper sizes is 600 dpi x 600 dpi x 8 bits per pixel per color. Billing Meters The controller does not provide any meter counter. Maximum Image Sizes Maximum size paper for output: 330 x 457mm; 13 x 18 in Minimum size paper for output: 80 x 140 mm; 3.5 x 5.5 in Maximum printable area: 320 x 450mm; 12.6 x 17.7in The maximum scan area for the is 297x431.8 mm (A3, 11x17). There is no minimum scan area limitation. PIN Authorization There are two types of PIN authorization that can be enabled on the scanner: User Authentication: To permit use of the copier Administration Authentication: To permit changes to machine controls and settings The PIN authorization for the printer and scanner are independent. 11

12 PDF Printing Users can print PDF directly to the via the Web Downloader. Printer Driver Support Windows 95/98, and NT 4.0 for PostScript 3 and PCL5ec emulation Macintosh for PostScript 3 No driver support for DOS applications Color Calibration Color Calibration is accomplished by visual calibration. CRD Settings: Photographic, presentation, and transparency settings are provided in the print driver. SWOP, Euroscale, and DIC simulations are the CMYK color profiles provided. Scanner color balance can be adjusted via the tools menu. Tools are accessible with administration authentication. Upgrade Strategy There is no in-field upgrade of the controller currently planned. However, if necessary, software upgrades are possible by either replacing the system firmware or flash downloading system software via the parallel port. The DocuColor 4LP cannot be upgraded to a 12

13 Reference Material The is shipped with a complete set of hardcopy documentation for the physical installation network install, and use of the printer. DocuColor 4 LP/CP Feature Comparison FEATURE/ SPECIFICATION ERO DOCUCOLOR 4 LP ERO DOCUCOLOR 4 CP General Technology Description Color Laser, 4 pass IBT same Copier No Yes Printer Yes Yes Controller EFI embedded (EPROM) EFI embedded (Hard disk) AMPV 2.5K 3K Warm-up Time 5 min same Copier Functions Resolution N/A dpi (input/ output) Zoom N/A % Input Size N/A A3 ( mm, in) Copy Speed (letter/paper) - color/ B&W (ppm) N/A 4/16 Copy Speed (A3/paper) - color/ B&W (ppm) Transparency/Label/Cover Stock Speed - color/b&w (ppm) N/A 2 /8 N/A 2 /8 First Copy Out Time Color/ B&W (sec) N/A < 45 sec/ 21 sec Color balance N/A user controllable Mode select based on original type N/A 5 modes (color text/photo - B/W text) Max number copies N/A 99 Scan back N/A no Auto Document Size Sensing N/A Yes Auto Reduction/Enlargement N/A Yes Meter/Billing N/A No ADF input capacity(option) N/A 30 sheets Document feed speed via ADF Color/B&W (ppm) N/A 2 /8 Printer Function Print Speed (letter/paper) - Color/ B&W (ppm) Print Speed (A3/paper) - Color/ B&W (ppm) Transparency/Label/Cover Stock Speed - Color/ B&W (ppm) 4 / 16 same 2 / 8 same 2 / 8 same Resolution (dpi) 600 x 600 x 8 same 13

14 FEATURE/ SPECIFICATION ERO DOCUCOLOR 4 LP ERO DOCUCOLOR 4 CP First Print Out Time Color/ B&W (sec.) < 32 sec same PDF Direct Printing No Yes Electronics/ Software Controller CPU MIPS R4700, 133 MHz same Memory (MB) std/ max option 64/ / 256 Hard Disk (GB) 3.2 Max. 4.8 GB Printer Drivers (OS, PDLs supported)) Windows 95/98 and NT 4.0 for PostScript 3 and PCL 5ec emulation. Macintosh for Post Script 3. same Standard Ports IEEE 1284 parallel, 10/100 BaseT Ethernet, 10Base5 Ethernet IEEE 1284 parallel(mini connector), 10/100 BaseT Ethernet, 10Base5 Ethernet Optional Ports Token Ring same Frame types supported Ethernet_II, Ethernet_SNAP, same IEEE802.3,IEEE802.2 Protocols Supported TCP/IP, Novell IP/SP, SMB, AppleTalk, Netware, Token Ring 14 same Auto IP Support No Yes Auto Protocol Switching Yes Yes Concurrent Job Receiving Yes Yes Paper Handling Paper Supply 250 sheet universal tray, 150 sheet multi-sheet inserter, sheet high capacity feeder option 250 sheet universal tray, 150 sheet multi-sheet inserter, sheet tray module Base Paper Supply Max. Paper Supply Output Size- paper/ image (max) 13 18/ in same Paper Weights gsm (16-110#) same Auto Tray Switching Yes Yes (printer only) Auto Duplex No (limited manual) same Output capacity (Top Tray/ Side Tray) 250/ 150 sheets same Color Controls Color standards Pantone matching same Color Profiles SWOP, Europscale, DIC same Continuous Tone Standard same CRUs Actual CRU yields based on area coverage Black Dry Ink 4.5 K/images (est.) same Yellow, Cyan, Magenta Dry Ink 6K/images (est.) same Oil Roll Cartridge 20K/images (est.) same High Density Oil Roll Cartridge 20K/images (est.) same Dry Ink Waste Cartridge 20K/images (est.) same DocuColor Copy/Print Cartridge 20K/images color or 50K/images b/w (est.) same Options High Capacity Feeder (3 trays) Yes No

15 FEATURE/ SPECIFICATION ERO DOCUCOLOR 4 LP ERO DOCUCOLOR 4 CP Universal Cassette Yes Yes Oversize Paper Cassette Yes Yes Token Ring Yes Yes 32 MB Memory Upgrade Yes Yes 64 MB Memory Upgrade Yes Yes Automatic Document Feeder N/A Yes Other Service Policy one year on site warranty optional service agreement Smallest Footprint 28.7" W x 19.3" H x 25.3" D (728mm 28.7" W x 42.2" H x 26.3" D (728.1mm W x 490 mm H x 641 mm D) W x mm H x mm D) Weight (lbs/kg) 153 lbx./69.5 kg lbs./133.4kg Power Consumption 1000W, Power saver: 35W 1000W, Power saver: 35W Energy Star Com pliant Yes Yes Customer Installable Yes Yes Upgrade Availability None (cannot upgrade to CP) None 15

16 DC4 LP Base Configuration DocuColor 4 LP Expectation Setting Document for DocuColor 4 LP/CP Configurations and Options DC 4 CP Base Configuration DocuColor 4 CP Hi Capacity Feeder (LP Only) DocuColor 4 LP Automatic Document Feeder (CP Only) Oversize Cassette DocuColor 4 CP Printer Cabinet (LP Only) Universal Cassette 32 MB Memory Kit 64 MB Memory Kit Token Ring Kit 16

17 Primary Customer DocuColor 4 Applications: Special Considerations or performance limitations identified by erox and agreed to by the Customer: I have reviewed and understand these product specifications: Customer erox Sales Representative erox Customer Service Engineer / Representative 17

Expectation Setting Document for Splash PCI E320 Digital Front End for DocuColor 5750

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