CONTENTS. Sync Control System 1

Transcription

1 CONTENTS Glossary of Terms...3 Sync Network System Overview...4 Sync Computers...10 Connections...10 Front Panel Connectors and Controls...11 Rear Panel Connectors...12 Pole Display /Receipt Printer/ Cash Drawer...15 Receipt Printer...16 Pole Display...17 Cash Drawer...17 Intercom...18 Overview...18 Intercom with Sync Touchpads or Vector Keypads...18 Intercom Beeper Assembly...18 Intercom Handset/Switch Box...19 Audio Control Unit...20 CMS Audio PCB...22 Power Supply Unit...23 Intercom with Sync Tablets...24 Configuration and Setup...26 Credit Card Terminals...32 Configuration...33 Terminal Setup...33 Credit Card Setup...35 Ethernet Switches...36 Netgear ProSAFE - GS Netgear ProsSAFE - JFS524E...38 TV Video Distribution...39 TV Distribution Center...40 Modulators...41 HD Modulator...41 ED Modulator...43 SD Modulator...44 RF Combiner...45 Video Amplifier...46 Video Converters...47 Audio Delay...48 Recommended Reboot procedures...49 Rebooting System Components...50 Sync Clients, Display Controllers and Sync Tablets...50 Peripheral Controllers (Distribution Boards)...51 Display Controllers...52 Tablets...53 Sync Client and Server...54 Cable Diagrams...55 Sync Control System 1

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3 GLOSSARY OF TERMS The following terms are used in this manual. To better understand the information presented in the manual you should familiarize yourself with these terms. CAT5e (Category 5e) - A twisted pair cable used for carrying signals. Cat5e is an enhanced version of Category 5 that adheres to more stringent standards. It is capable of transmitting data at speeds of up to 1000 Mbps (1 Gigabit per second). In the Sync system it is used in an Ethernet network to interconnect the Control desk computer(s), Peripheral Controller boxes, overhead Display Controllers and the bowler s input consoles. Comport - Connectors on a computer that allow it to communicate with other devices using serial communication. These connections are also referred to as serial ports or RS-232 ports. Multiple comports in a computer are referred to by number such as com1 or com2. Also refer to Serial Communication. Peripheral Controller - A box located near the pinsetter on each lane pair that provides multiple functions for the lane pair. It is responsible for interfacing pin cameras, controlling machine functions such as on/off and reset, and handling signals needed for scoring such as foul, sweep switch, and ball detector signals. It can control AMF short cycle and automated bumpers as needed. It also provides power and communication to optional Vector keypads. Ethernet - A protocol that specifies how computers send information to one another in a network. Ethernet Switch - Device that is the central point of connection that allows network devices to communicate with each other. In the Sync scoring system multiple switches are used to connect the Peripheral Controllers, Display Controllers, Sync consoles and the Control system computer(s). Also refer to Cat5. RS The most popular type of serial communication used by computers. This type of communication allows a computer to talk to a single specific device through a 9-pin connector called a comport. Each device that the computer talks to will have its own dedicated comport. RS A type of serial communication that allows a computer to talk to multiple devices using one shared comport. Also refer to Serial Communication. Serial Communication - A popular means of transmitting data between a computer and another device. In the Sync system two types of serial communication are used; RS-232 and RS-485. Also refer to RS- 232 and RS-485. Sync Control System 3

4 SYNC NETWORK SYSTEM OVERVIEW The Sync control system consists of one or more computers and POS assemblies located at the control desk, and in some cases, a computer in the office. Sync also provides the bowling center personnel convenient control of the scoring system while keeping track of the financial transactions and bowling activity in the center. In addition, it allows the center additional security control for the system, additional reporting of bowling activity, and an integrated league record and tournament program. Refer to figures titled: Sync Configuration 1, Sync Configuration 2, Sync Configuration 3, Sync Configuration 4 and Sync Configuration with Sync Touchpads or Vector Keypads. 4 Sync Control System

5 1 2 3 ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 # * VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS NETGEAR Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M LINE IN KB/MS HDD COM 1 VGA LINE OUT SYS MIC IN DC IN 12V USB HDMI 1 HDMI 2 USB USB HD HD HD PROSAFE JFS COM 4 COM 2 COM 3 BUMPER CAMERA GS PINSETTER KEYPAD NETGEAR Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M X 2.0 AMP, 250V SLOW BLOW FUSES PROSAFE JFS Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults ProSafe GS116E (4) PER E PAIR (26) PINSETTERS (27) PERIPHERAL CONTROLLER (25) BUMPERS PINSETTER AREA (7) ETHERNET SWITCH (24 PORT) (5) PRINTER (3) BOWLER'S AREA (24) DISPLAY CONTROLLER (7) ETHERNET SWITCH (24 PORT) (9) ETHERNET SWITCH (16 PORT) (15) RECEIPT PRINTER (14) POLE DISPLAY (OPTIONAL) (6) SYNC SERVER (18) OVERHEAD DISPLAYS (12) SYNC TABLET (4) PER E PAIR (13) TOUCHSCREEN MONITOR (8) MOUSE (28) INTERCOM (29) CREDIT CARD TERMINAL (20) TV VIDEO (19) TV DISTRIBUTION CENTER (10) KEYBOARD (16) CASH DRAWER (17) BAR CODE SCANNER (OPTIONAL) * CONTROL DESK AREA (22) AUDIO (23) VIDEO (21) A/V SOURCES Sync Configuration 1 CONTROL DESK AREA PINSETTER AREA (3) BOWLER S AREA (4) PER E PAIR (5) PRINTER (6) SYNC SERVER (7) ETHERNET SWITCH (24 PORT) (8) MOUSE (9) ETHERNET SWITCH (16 PORT) (10) KEYBOARD (12) SYNC TABLETS (13) TOUCHSCREEN MONITOR (14) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER (16) CASH DRAWER (17) BAR CODE READER (OPTIONAL) (18) OVERHEAD DISPLAYS (19) TV DISTRIBUTION CENTER (20) TV VIDEO (21) A/V SOURCE(S) (22) AUDIO (23) VIDEO (24) DISPLAY CONTROLLER (25) BUMPERS (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) INTERCOM (29) CREDIT CARD TERMINAL Sync Control System 5

6 Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 # * USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 # * VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x ProSafe GS116E USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x NETGEAR Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M LINE IN KB/MS HDD COM 1 VGA LINE OUT SYS MIC IN DC IN 12V USB HDMI 1 HDMI 2 USB USB HD HD HD PROSAFE JFS COM 4 COM 2 COM 3 BUMPER CAMERA NETGEAR Power Reset GS PINSETTER KEYPAD Link/Act Green Link at 100M Off = Link at 10M Link/Act Green Link at 100M Off = Link at 10M X 2.0 AMP, 250V SLOW BLOW FUSES PROSAFE JFS Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults ProSafe GS116E (5) PRINTER CONTROL DESK AREA (4) PER E PAIR (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) BUMPERS (15) RECEIPT PRINTER (13) TOUCHSCREEN MONITOR (10) KEYBOARD (16) CASH DRAWER (17) SCORESHEET PRINTER (14) POLE DISPLAY (OPTIONAL) (12) SYNC CLIENT (6) SYNC SERVER (8) MOUSE (18) BAR CODE SCANNER (OPTIONAL) (31) INTERCOM (32) CREDIT CARD TERMINAL (9) ETHERNET SWITCH (16-PORT) * (31) INTERCOM * PINSETTER AREA (3) BOWLER'S AREA (30) DISPLAY CONTROLLER (25) OVERHEAD DISPLAYS (32) CREDIT CARD TERMINAL (7) ETHERNET SWITCH (24 PORT) (20) TV VIDEO (19) TV DISTRIBUTION CENTER (29) SYNC TABLET (7) ETHERNET SWITCH (24 PORT) (9) ETHERNET SWITCH (16 PORT) (4) PER E PAIR (14) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER (8) MOUSE (16) CASH DRAWER (13) TOUCHSCREEN MONITOR (10) KEYBOARD (22) AUDIO (23) VIDEO (21) A/V SOURCES (18) BAR CODE SCANNER (OPTIONAL) Sync Configuration 2 CONTROL DESK AREA PINSETTER AREA (3) BOWLER S AREA (4) PER E PAIR (5) PRINTER (6) SYNC SERVER (7) MONITOR (8) MOUSE (9) ETHERNET SWITCH (16 PORT) (10) KEYBOARD (12) SYNC CLIENT (13) TOUCHSCREEN MONITOR (14) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER (16) CASH DRAWER (17) SCORESHEET PRINTER (18) BAR CODE READER (OPTIONAL) (19) TV DISTRIBUTION CENTER (20) TV VIDEO (21) A/V SOURCE(S) (22) AUDIO (23) VIDEO (24) ETHERNET SWITCH (24 PORT) (25) OVERHEAD DISPLAYS (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) BUMPERS (29) SYNC TABLETS (30) DISPLAY CONTROLLER (31) INTERCOM (32) CREDIT CARD TERMINAL 6 Sync Control System

7 Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 # * ProSafe GS116E USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x NETGEAR Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M LINE IN KB/MS HDD COM 1 VGA LINE OUT SYS MIC IN DC IN 12V USB HDMI 1 HDMI 2 USB USB HD HD HD PROSAFE JFS COM 4 COM 2 COM 3 BUMPER CAMERA NETGEAR Power Reset GS PINSETTER KEYPAD Link/Act Green Link at 100M Off = Link at 10M Link/Act Green Link at 100M Off = Link at 10M X 2.0 AMP, 250V SLOW BLOW FUSES PROSAFE JFS Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults ProSafe GS116E (25) PER E PAIR (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) BUMPERS (5) PRINTER OFFICE AREA (6) SYNC SERVER PINSETTER AREA (24) (3) BOWLER'S AREA ETHERNET SWITCH (24 PORT) (7) MONITOR (8) MOUSE (24) ETHERNET SWITCH (24 PORT) (9) ETHERNET SWITCH (16 PORT) (10) KEYBOARD (9) ETHERNET SWITCH (16-PORT) (30) DISPLAY CONTROLLER (31) OVERHEAD DISPLAYS (29) SYNC TABLET (25) PER E PAIR (17) SCORESHEET PRINTER (12) SYNC CLIENT (32) INTERCOM * (33) CREDIT CARD TERMINAL (20) TV VIDEO (19) TV DISTRIBUTION CENTER (14) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER (8) MOUSE (18) BAR CODE SCANNER (OPTIONAL) (16) CASH DRAWER (13) TOUCHSCREEN MONITOR (10) KEYBOARD (22) AUDIO (4) CONTROL DESK AREA (23) VIDEO (21) A/V SOURCES Sync Configuration 3 OFFICE AREA PINSETTER AREA (3) BOWLER S AREA (4) CONTROL DESK AREA (5) PRINTER (6) SYNC SERVER (7) MONITOR (8) MOUSE (9) ETHERNET SWITCH (16-PORT) (10) KEYBOARD (12) SYNC CLIENT (13) TOUCHSCREEN MONITOR (14) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER (16) CASH DRAWER (17) SCORESHEET PRINTER (18) BAR CODE READER (OPTIONAL) (19) TV DISTRIBUTION CENTER (20) TV VIDEO (21) A/V SOURCE(S) (22) AUDIO (23) VIDEO (24) ETHERNET SWITCH (24 PORT) (25) PER E PAIR (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) BUMPERS (29) SYNC TABLETS (30) DISPLAY CONTROLLER (31) OVERHEAD DISPLAYS (32) INTERCOM (33) CREDIT CARD TERMINAL Sync Control System 7

8 Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 # * USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS ProSafe GS116E VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 # * NETGEAR Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS LINE IN KB/MS HDD COM 1 VGA LINE OUT SYS MIC IN DC IN 12V USB HDMI 1 HDMI 2 USB USB VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x PROSAFE JFS COM 4 COM 2 COM 3 BUMPER CAMERA GS PINSETTER KEYPAD NETGEAR Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M X 2.0 AMP, 250V SLOW BLOW FUSES Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults PROSAFE JFS HD HD HD ProSafe GS116E (25) PER E PAIR (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) BUMPERS (5) PRINTER OFFICE AREA (6) SYNC SERVER PINSETTER AREA (3) BOWLER'S AREA (24) ETHERNET SWITCH (24 PORT) (7) MONITOR (8) MOUSE (24) ETHERNET SWITCH (24 PORT) (9) ETHERNET SWITCH (16 PORT) (10) KEYBOARD (9) ETHERNET SWITCH (16-PORT) (30) DISPLAY CONTROLLER (31) OVERHEAD DISPLAYS (29) SYNC TABLET (25) PER E PAIR (15) RECEIPT PRINTER (17) SCORESHEET PRINTER (12) SYNC CLIENT (14) POLE (13) DISPLAY TOUCHSCREEN (OPTIONAL) (14) MONITOR Sync Configuration 4 (8) MOUSE (18) BAR CODE SCANNER (OPTIONAL) (32) INTERCOM (16) CASH DRAWER (4) CONTROL DESK AREA * (33) CREDIT CARD TERMINAL (10) KEYBOARD (32) INTERCOM (18) BAR CODE SCANNER (OPTIONAL) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER * (33) CREDIT CARD TERMINAL (12) SYNC CLIENT (8) MOUSE (13) TOUCHSCREEN MONITOR (16) CASH DRAWER (20) TV VIDEO (22) AUDIO (10) KEYBOARD (19) TV DISTRIBUTION CENTER (23) VIDEO (21) A/V SOURCES OFFICE AREA PINSETTER AREA (3) BOWLER S AREA (4) CONTROL DESK AREA (5) PRINTER (6) SYNC SERVER (7) MONITOR (8) MOUSE (9) ETHERNET SWITCH (16-PORT) (10) KEYBOARD (12) SYNC CLIENT (13) TOUCHSCREEN MONITOR (14) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER (16) CASH DRAWER (17) SCORESHEET PRINTER (18) BAR CODE READER OPTIONAL (19) TV DISTRIBUTION CENTER (20) TV VIDEO (21) A/V SOURCE(S) (22) AUDIO (23) VIDEO (24) ETHERNET SWITCH (24 PORT) (25) PER E PAIR (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) BUMPERS (29) SYNC TABLETS (30) DISPLAY CONTROLLER (31) OVERHEAD DISPLAYS (32) INTERCOM (33) CREDIT CARD TERMINAL 8 Sync Control System

9 (37) INTERCOM HANDSET HI LO Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults ON 5VDC USB ECR/ MSR/ RESET AUX PIN PAD PARAMS ProSafe GS116E VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x ON 5VDC USB ECR/ MSR/ RESET AUX PIN PAD PARAMS VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x NETGEAR Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M NETGEAR PROSAFE JFS Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M LINE IN KB/MS HDD COM 1 VGA LINE OUT SYS MIC IN DC IN 12V USB HDMI 1 HDMI 2 USB USB COM 4 COM 2 COM 3 BUMPER CAMERA GS PINSETTER KEYPAD PROSAFE JFS HI LO (37) INTERCOM HANDSET 2X 2.0 AMP, 250V SLOW BLOW FUSES HD HD HD Q W E R T Y U I O P A S D F G H J K L? Z X C V B N M.! + space / O cancel service - X OK Q W E R T Y U I O P A S D F G H J K L? Z X C V B N M.! + space / O cancel service - X OK (25) PER E PAIR (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) BUMPERS PINSETTER AREA (7) MONITOR (5) PRINTER OFFICE AREA (8) MOUSE (6) SYNC SERVER (3) BOWLER'S AREA (24) ETHERNET SWITCH (24 PORT) (24) ETHERNET SWITCH (24 PORT) (32) POWER/ COMMUNICATION (10) KEYBOARD (9) ETHERNET SWITCH (16-PORT) (25) PER E PAIR (30) DISPLAY CONTROLLER (31) OVERHEAD DISPLAYS (29) VECTOR KEPAD OR (40) SYNC TOUCHPAD (17) SCORESHEET PRINTER (15) RECEIPT PRINTER (12) SYNC CLIENT (8) MOUSE (18) BAR CODE SCANNER (OPTIONAL) (16) CASH DRAWER (4) CONTROL DESK AREA (13) TOUCHSCREEN MONITOR (14) POLE DISPLAY (OPTIONAL) (14) (36) BEEPER BOX (39) CREDIT CARD TERMINAL * (10) KEYBOARD (18) BAR CODE SCANNER (OPTIONAL) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER Sync Configuration with Sync Touchpads or Vector Keypads (10) KEYBOARD (39) CREDIT CARD TERMINAL (13) TOUCHSCREEN MONITOR (16) CASH DRAWER (38) 6 CONDUCTOR (12) SYNC (35) CLIENT RS-232 COMMUNICATION OFFICE AREA PINSETTER AREA (3) BOWLER S AREA (4) CONTROL DESK AREA (5) PRINTER (6) SYNC SERVER (7) MONITOR (8) MOUSE (9) ETHERNET SWITCH (16-PORT) (10) KEYBOARD (12) SYNC CLIENT (13) TOUCHSCREEN MONITOR (14) POLE DISPLAY (OPTIONAL) (15) RECEIPT PRINTER (16) CASH DRAWER (17) SCORESHEET PRINTER (18) BAR CODE READER (OPTIONAL) (19) TV DISTRIBUTION CENTER (20) TV VIDEO (21) A/V SOURCE(S) (22) AUDIO (23) VIDEO (24) ETHERNET SWITCH (24 PORT) (25) PER E PAIR (26) PINSETTERS (27) PERIPHERAL CONTROLLER (28) BUMPERS (29) VECTOR KEYPAD (30) DISPLAY CONTROLLER (31) OVERHEAD DISPLAYS (32) POWER/COMMUNICATION (33) AUDIO CONTROL UNIT (34) INTERCOM AUDIO (35) RS-232 COMMUNICATION (36) BEEPER BOX (37) INTERCOM HANDSET (38) 6 CONDUCTOR (39) INTERCOM (40) SYNC TOUCHPAD Sync Control System 9 * (8) MOUSE (20) TV VIDEO (36) BEEPER BOX (19) TV DISTRIBUTION CENTER (22) AUDIO (23) VIDEO (21) A/V SOURCES (34) INTERCOM AUDIO (33) AUDIO CONTROL UNIT

10 SYNC COMPUTERS The Sync Scoring System use Dell computers for the server and client computers. The specific Dell model and the Windows operating system installed on the computer depends on when the computer was installed and whether it is used as the server or client computer. Currently the server computer has the Windows 2012 server operating system installed while the clients operate on the Windows 7 operating system. Additional information for your specific Dell computer can be found at their website www. Dell.com. WARNING! Each computer is designed for universal input voltage which means it can operate with an input of 115 VAC or 230 VAC. Although operating voltage is normally set when the computer is installed, it may be necessary to configure it when replacing the computer. To select the voltage, simply slide the selector switch located on the back of the computer near the power input receptacle, so the desired voltage can be read on the selector. Refer to the figure titled Rear Panel Connectors and Voltage Switch shown later in this section. The location of the computer(s) depends on the bowling center s needs. (All installations will have at least one computer located at the control desk.) For most installations, the server computer is located in an office while client computers are used at the point of sale areas. Connections Despite the different models used for the server and client computers, they all contain standard connections for power, keyboard, mice, display monitor, printer, external devices, and network communication. The front of the computer contains typical controls and indicators found on most computers. Refer to figures titled Front Panel Connectors and Controls and Rear Panel Connectors. 10 Sync Control System

11 Front Panel Connectors and Controls (6) POWER BUTTON/LIGHT (4) SYSTEM IDENTIFICATION BUTTON (5) NMI BUTTON < > (3) LCD MENU BUTTONS LCD PANEL (7) USB 2.0 CONNECTORS DVD DRIVE (6) POWER BUTTON/LIGHT (8) DIAGNOSTIC INDICATORS DVD DRIVE (7) USB 2.0 CONNECTORS (6) POWER BUTTON/LIGHT DVD DRIVE T320 SERVER Typical Front Panel Connectors and Controls T110 SERVER (7) USB 2.0 CONNECTORS OPTIPLEX EX CLIENT Functions of the connectors and controls on the front of the computer may include: DVD Drive - Drive used to load programs from DVD disks or in some cases create backups on DVDs. LCD Panel - Located on the T320 server, this display provides system ID, status information, and system error messages. (3) LCD Menu Buttons - Buttons used to navigate the control panel LCD menu on the T320 server. The System Identification button turns the system ID mode for the T320 server on. (4) System Identification Button- Buttons used to navigate the control panel LCD menu on the T320 server. The System Identification button turns the system ID mode for the T320 server on. (5) NMI Button - Not Used (6) Power Button/Light - Press this button to turn the computer on and off. The power-on indicator lights when the system power is on. (7) USB Connector - Allows connections of USB devices to the system. (8) Diagnostic Indicators- The diagnostic indicators light up to display error status. Sync Control System 11

12 Rear Panel Connectors POWER CONNECTION EXPANDSION SLOTS idrac (3) USB 2.0 CONNECTORS 1 2 (4) ETHERNET CONNECTORS IOIOI (5) VGA CONNECTOR (6) SERIAL PORT Typical Rear Panel Connectors - Server PC (PowerEdge T320 Shown) 12 Sync Control System

13 (6) SERIAL PORTS (13) POWER SUPPLY DIAGNOSTIC BUTTON POWER SUPPLY STATUS INDICATOR POWER CONNECTOR (6) SERIAL PORT (4) ETHERNET CONNECTORS (6) SERIAL PORT (7) PS/2 MOUSE CONNECTOR (8) AUDIO CONNECTORS DISPLAY (3) PORT (10) USB V POWERED CONNECTIONS USB 2.0 CONNECTOR (5) VGA CONNECTOR Rear Panel Connectors - Client (Optiplex XE Shown) (9) PS/2 KEYBOARD CONNECTOR Functions of the connectors and controls on the back of the computer may include: Power Connector - Connection from computer to an AC power source. Expansion Slots - Connection slots for up to five full-height PCIe expansion cards. (3) USB 2.0 Connections - The USB ports can be used to connect standard USB devices such as a printer, mouse or keyboard. (4) Ethernet Connectors - Ethernet port 1 is used to connect to the Sync Network. Port 2 of the server can be used to connect the server to a 2nd network such as one that allows connection to the internet. (5) VGA Connector - A 15 pin connector for video to the VGA monitor. (6) Serial Port - The serial ports allow the connection of external devices to the computer. The port assignments vary based on the equipment installed and are configured through the Administration tab in the Sync Office program.. The ports are typically connected as follows: COM 1 TouchScreen COM 2 Pole Display, Receipt Printer, and Cash Drawer COM 3 IPTran COM 4 Audio Control Unit Sync Control System 13

14 (7) PS/2 Mouse Connector - Connection for the 6 pin DIN connector coming from a PS/2 mouse. In most cases a USB port is used to connect the mouse. (8) Audio Connectors - Not Used (9) PS/2 Keyboard Connector - Connection for the 6 pin DIN cable coming from the keyboard. In most cases a USB port is used to connect the mouse. (10) 24V Powered USB 2.0 Connector - Not Used DisplayPort - Not Used. 14 Sync Control System

15 POLE DISPLAY /RECEIPT PRINTER/ CASH DRAWER The pole display, receipt printer, and cash drawer are connected to the Sync computer at a common comport (usually Com2). Refer to figure titled POS Equipment Wiring Example PC/HOST DISPLAY (3) RS-232 PRINT (4) DC 12V POWER IN (7) POLE DISPLAY (6) RECEIPT PRINTER (8) DB25 SERIAL CONNECTOR (9) TO CASH DRAWER (5) SERIAL PORT COM 2 POLE DISPLAY POS Equipment Wiring Example PC/HOST DISPLAY (3) RS-232 PRINT (4) DC 12V POWER IN (5) SERIAL PORT COM2 POLE DISPLAY (6) RECEIPT PRINTER (7) POLE DISPLAY (8) DB25 SERIAL CONNECTOR (9) TO CASH DRAWER Sync Control System 15

16 Receipt Printer (5) BACK VIEW OF RECEIPT PRINTER (4) CASH DRAWER CONNECTOR (7) PAPER WELL (3) SERIAL CONNECTOR POWER CONNECTOR (6) PUSH TAB FORWARD TO OPEN COVER POWER SWITCH POWER ERROR FEED (8) VIEW WITH COVER OPENED Receipt Printer POWER SWITCH POWER CONNECTOR (3) SERIAL CONNECTOR (4) CASH DRAWER CONNECTOR (5) BACK VIEW OF RECEIPT PRINTER (6) PUSH TAB FORWARD TO OPEN COVER (7) PAPER WELL (8) VIEW WITH COVER OPENED Power Switch - This switch controls power to the printer. Power Connector - Input connector for main power. (3) Serial Connector - Connection for serial cable from Sync Computer. (4) Cash Drawer - Connection to the cash drawer. 16 Sync Control System

17 Pole Display The optional pole display shows the amount of money a customer owes as well as the amount of change the customer will receive. The display connects directly to the client or server computer. A connector on the bottom of the display allows the connection of the receipt printer. See figure titled Pole Display. Pole Display PC/Host - Connector to attach the display to the computer. This connection supplies serial communications to the pole display. Display - Connection for the display s LED readout PCB. (3) Receipt Printer - Connection to the receipt printer for the POS (point of sale) terminal. This connection allows serial communication entering the PC/Host connector to continue to the printer. (4) DC12V - Power connector for the pole display. Cash Drawer The primary function of the cash drawer is to provide a place to put money received from customers. For the convenience of the control desk operator, the cash drawer opens automatically whenever a payment key, such as cash is selected. If the operator is assigning or cashing-out a lane, the pinsetter and scorer will turn on or off when the drawer is closed. Power to open the drawer comes from the receipt printer. For the drawer function properly the receipt printer must be on and cannot be in an error state. Sync Control System 17

18 INTERCOM Overview The intercom system used in the Sync system depends on what type of bowler console the center has installed. When equipped with Sync Touchpads or Vector keypads, an Audio Control Unit and handset /beeper assemblies are used. When the center is equipped with lower tablets, a VOIP (Voice Over Internet Protocol) telephone is used. Intercom with Sync Touchpads or Vector Keypads Intercom Beeper Assembly The intercom beeper assembly provides an audible indication whenever an intercom request is received from a console. The box is connected to the Audio Control unit through a 6-conductor telephone cable, then to the handset box via another 6-conductor cable. A volume control on the assembly allows the control desk operator to adjust the volume level of the beep. Refer to the figure titled Beeper Assembly. Beeper Assembly AUDIO CONTROL UNIT SIX CONDUCTOR PHONE (3) BEEPER ASSEMBLY WITH RJ-11 CONNECTORS (4) VOLUME (5) HANDSET BOX 18 Sync Control System

19 WHT Intercom Handset/Switch Box The intercom handset/switch box allows an intercom handset to connect to the scoring systems. The box connects to the audio/video unit through an intercom beeper assembly and provides a telephone style intercom handset that allows the operator to have a two-way conversation with a bowler standing at a scorer console. Up to two boxes can be connected to the Audio Control unit. Inside each handset/switch box is a circuit board that handles all the functions for the intercom. This board is called the Handset Interface PCB. Refer to the figure titled Handset Interface PCB. HOOK SWITCH (3) HANDSET MICROPHONE J2 AUDIO IN/OUT J1 (4) HANDSET SPEAKER RED WHT BLK (5) HANDSET SPEAKER VOLUME Handset Interface PCB The function of the components on the Handset Interface PCB are: Audio In/Out (J1) - Telephone type connector (RJ-11) used to connect the box to the audio/ video unit. This allows the transfer of the audio to and from the scoring systems. Hook Switch (J2) - Connection to the hook switch located in the box. The switch allows the operator to connect to the console simply by lifting the handset. Replacing the handset on the hook disconnects the intercom. (3) Handset Microphone - Connection to the microphone in the mouthpiece of the handset. (4) Handset Speaker - Connection to the speaker in the earpiece of the handset. (5) Volume Control - The volume control allows the control desk operator to adjust the audio level of the earpiece of the handset. Sync Control System 19

20 Audio Control Unit The audio control unit is responsible for interfacing the intercom audio to the scoring system. Refer to the figure titled Audio Control Unit - External View. Audio Control Unit - External View A/V SOURCE INPUTS COMMUNICATION (3) E AUDIO OUT (4) POWER LAMP (5) POWER IN (6) INTERCOM HANDSETS (7) ROCKWORX (8) VIDEO OUT (9) VOLUME (10) REAR VIEW FRONT VIEW The function of the connectors on the audio control unit are: A/V Source Inputs - Not used Communications - Connection for the communication coming from the Sync computer. (3) Lane Audio Out - Output connector for the global audio cable that delivers the intercom audios to the Sync Touchpads or Vector keypads. (4) Power Lamp - The light is on whenever power is supplied to the box. (5) Power In - Main power input to the box. The input to the box is 5 VDC, 12 VDC and -12 VDC. (6) Intercom Handsets - Connection for the cable(s) coming from the intercom handset/switch box(es). Two handsets can be attached to the AV box. Do not use inputs 3 or 4. (7) Rockworx - Not used. (8) Video Out - Not used. (9) Volume- Not used. 20 Sync Control System

21 Inside the audio control unit is a single circuit board: the CMS Audio PCB. The CMS Audio PCB adapts the intercom audio(s) which is then delivered to the consoles through the global audio cable. A communication cable connected to the Sync computer allows telephone style functionality for the intercom. The board is powered by an external power supply. Refer to the figure titled Audio Control Unit - Internal View. Audio Control Unit - Internal View CMS AUDIO PCB VOLUME CONTROL Sync Control System 21

22 CMS Audio PCB The CMS Audio PCB is responsible for interfacing the up to two intercom handsets to the scoring system. The audio (global audio) is amplified by the PCB prior to being sent out to each scorer console. The PCB interfaces the intercom audios to the system by allowing simultaneous conversation between the Control Desk and two consoles. In addition, the PCB allows the bowler and the control desk to talk at the same time, eliminating the need to press a button to talk or listen. Refer to the figure titled CMS Audio PCB. (7) HANDSET 4 AUDIO OUTPUT (3) CMS SERIAL ROCKWORX (4) HANDSET 1 (5) HANDSET 2 (6) HANDSET 3 AUDIO INPUT (8) POWER IN J5 J6 J9 J1 J2 J3 J4 J7 J11 J8 (12) VOLUME (9) POWER LAMP J10 (10) POWER OUT J12 CMS Audio PCB The functions of the components and connections on the Audio PCB are as follows: Audio Input (J7) - Not Used Audio Output (J5) - Connection for the intercom audio being sent to the Sync Touchpads or Vector keypads for each lane. (Referred to as Lane Audio on the back of the unit). (3) CMS Serial (J6) - Connection for the communication coming from a Sync computer. This communication allows the computer to determine which intercom handset has been used to answer an intercom request. Communication is then sent to the scorer computer of the requesting lane so that the proper intercom line is selected. (4) Handset 1 (J1) - Connection for cable coming from the intercom handset/switch box for the first handset. (5) Handset 2 (J2) - Connection for cable coming from the intercom handset/switch box for a second handset. 22 Sync Control System

23 (6) Handset 3 (J3) - Not used (7) Handset 4 (J4) - Not used (8) Power In (J11)- Main power input to the box. The input to the box is 5 VDC, 12 VDC, and -12 VDC. (9) Power Lamp (J12) - Connection to the power indication LED located on the front of the unit. (10) Power Out (J10) - Not used. Rockworx (J9) - Not used. (12) Volume (J8) - Not used. Power Supply Unit The power supply unit provides the audio control unit with the 5 VDC, 12 VDC, and -12 VDC. The input to the power supply unit can be either 120 VAC or 240 VAC. The supply will automatically adapt to either input and supply the proper output voltage.. Refer to the figure titled Power Supply Unit. Power Supply Unit POWER INPUT UNIVERSAL POWER SUPPLY (3) DIN (DEUTSCHE INDUSTRY NORM) PLUG Sync Control System 23

24 4 GHI 1 2 ABC 4 5 GHI JKL 3 DEF 6 MNO PQRS TUV WXYZ 5 JKL 3 DEF 6 MNO PQRS TUV WXYZ Power Factory Defaults Power Factory Defaults Both=1000M 100M 10M Both=1000M 100M 10M On = Link, Blink= ACT On = Link, Blink= ACT Intercom with Sync Tablets When the center is equipped with lower tablets, a VOIP (Voice Over Internet Protocol) telephone is used to provide intercom capability to the tablets. The VOIP telephone connects to the Sync network via a Cat5e cable and utilizes the network to provide intercom communication to the tablets. Normally this is accomplished by using the phone s pass-thru feature and connecting the phone, in-line, between the network switch and a Sync computer. In situations where the phone is not conveniently located near a Sync computer, the phone can be connected directly to the network switch using an independent cable, without continuing to the Sync computer. The Phone/Intercom will require minor assembly, cable connection, and basic configuration before use. Refer to figures titled Intercom for Sync Tablets and VOIP Intercom Network Connections. HANDSET LED INDICATOR 1 2 ABC 4 GHI 5 JKL 3 DEF 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 # * (9) KEYPAD (3) LCD DISPLAY (4) SPEED DIAL KEYS (5) SOFT KEY BUTTONS (6) NAVIGATION BUTTON (7) SETUP BUTTON (8) VOLUME BUTTON (10) PHONE STAND PHONE BASE HANDSET (13) SYNC CLIENT OR SERVER COMPUTER (12) PASS-THRU NETWORK CONNECTION (14) ETHERNET SWITCH NETGEAR ProSafe GS116E # * (13) SYNC CLIENT OR SERVER COMPUTER (15) INDEPENDENT NETWORK CONNECTION (14) ETHERNET SWITCH NETGEAR ProSafe GS116E 1 2 ABC # * Intercom for Sync Tablets HANDSET LED INDICATOR (3) LCD DISPLAY (4) SPEED DIAL KEYS (5) SOFT KEY BUTTONS (6) NAVIGATION BUTTON (7) SETUP BUTTON (8) VOLUME BUTTON (9) KEYPAD (10) PHONE STAND PHONE BASE (12) PASS-THRU NETWORK (13) INDEPENDENT NETWORK CONNECTION CONNECTION 24 Sync Control System

25 PC SW PC SW Power Factory Defaults Power Factory Defaults Both=1000M 100M 10M On = Link, Blink=ACT Both=1000M 100M 10M On = Link, Blink= ACT METHOD 1 (PASS-THRU) PHONE BASE PC PORT (7) ETHERNET INCLUDED WITH INTERCOM (4) SYNC CLIENT OR SERVER COMPUTER (9) POWER PORT (10) POWER CORD 5V DC (3) SW PORT NETGEAR (5) ETHERNET SWITCH ProSafe GS116E HAC (8) TO HANDSET (6) EXISTING ETHERNET xxx (12) METHOD 2 (INDEPENDENT) PHONE BASE (6) EXISTING ETHERNET xxx (4) SYNC CLIENT OR SERVER COMPUTER (9) POWER PORT (10) POWER CORD 5V DC (3) SW PORT (6) EXISTING ETHERNET xxx NETGEAR (5) ETHERNET SWITCH ProSafe GS116E HAC (8) TO HANDSET VOIP Intercom Network Connections PHONE BASE PC PORT (3) SW PORT (4) SYNC CLIENT OR SERVER (5) ETHERNET SWITCH (6) EXISTING ETHERNET COMPUTER ( ) ( XXX) (7) ETHERNET INCLUDED (8) TO HANDSET (9) POWER PORT WITH INTERCOM (10) POWER CORD METHOD 1 (PASS-THRU) (12) METHOD 2 (INDEPENDENT) Sync Control System 25

26 Configuration and Setup 1. The IP (internet protocol) address of the phone will be required to continue the setup procedure. Use the following steps to obtain the address assigned to the phone. Refer to figure titled Finding The Phone s IP Address. A. Press the Setup Button. B. Press the Navigation Button Down Arrow until the selection 9 Network (3) is highlighted C. Use the left Softkey (4) to select the highlighted selection. D. The Current IP (5) will display on the screen. E. Note this IP address number for the next step. Finding The Phone s IP Address SETUP BUTTON NAVIGATION BUTTON (DOWN ARROW) (3) SELECTION 9 - NETWORK (4) FIRST SOFTKEY (SELECT) (5) CURRENT IP ADDRESS 26 Sync Control System

27 2. On the desk computer, open the web browser Internet Explorer 3. In the URL bar, type the IP address found on the phone in step 1. At the end of the address type /admin/basic. EXAMPLE: Using IP Address as found in step 1: /admin/basic Press Enter to connect to a web page in the phone. No login is required. Refer to figure titled Phone Setup Page. ENTER IP ADDRESS + ADDED TEXT IN URL BAR WEB BROWSER /admin/basic Phone Setup Page WEB BROWSER ENTER IP ADDRESS + ADDED TEXT IN URL BAR 4. Once the Cisco SPA303 Configuration Utility loads, Click on the EXT 1 Tab. Refer to figure titled EXT Tab. EXT Tab 5. Set the following parameters found under the EXT 1 tab: A. Proxy and Registration Section (Refer to figure titled Proxy and Register Settings.): 1) Set the Proxy to the IP Address of the server. The IP Address for the server will be the same first 3 sets of numbers as the phone s IP Address as identified in step 1, followed by.1 Example of Server IP using the address found in step 1 of this procedure: >>>> Sync Control System 27

28 2) Change the Register Expires Value to: Proxy And Register Settings B. Subscriber Information Section (Refer to figure titled Subscriber Information Settings.): 1) Set the Display name. Choose and input a display name for the handset. All the other handsets on the network will use this name to identify the handset. Example Headset Name: Desk1 2) Enter Password: Brunswick 3) Set the Auth ID - The Auth ID is the extension for the headset. It should be set to the 2000 range. If this is the first headset, set it to If it is the second, set it to 2002 and so on. 4) Set the User ID - This value should be the same as the Auth ID setting. Subscriber Information Settings NOTE: The Extension Information for the intercom system is as follows: Lanes are in the 1000 range. Example: Lane #1 is 1001, Lane #10 is Handsets are in the 2000 range. Example: Handset #1 is 2001, Handset #2 is Click on the Phone tab. Refer to figure titled Phone Tab. Phone Tab 28 Sync Control System

29 7. Set the following parameters found under the Phone tab: A. Audio Input Gain (db) Section (Refer to figure titled Audio Settings.): 1) Set the Handset Input Gain to 6 2) Set the Speakerphone Input Gain to 6 3) Set the Handset Additional Input Gain to 3. Audio Settings 8. Submit All Changes (Refer to figure titled Submit Changes.): A. Click Submit All Changes at the bottom on the page. B. Close the Internet Explorer web browser when finished. Submit Changes 9. Open Sync Office. Sign in with a user with Administrator credentials. Refer to figure titled Experience Settings Selection. A. Click the Lanes Tab, then click Experience Settings. Experience Settings Selection Sync Control System 29

30 10. Enable the intercom for the Experience Settings. Refer to figures titled Select An Experience Setting and Enable Allow Intercom. A. Select an Experience Setting and click the edit button. B. Select the check mark next to Allow Intercom to enable the intercom for that specific Experience Setting. C. Repeat for all listed Experience Settings that require the intercom to be available. Select An Experience Setting Enable Allow Intercom 11. Reboot all tablets. Refer to figures titled Desk - Lane Sales Page, Select More and Display Power, Select Tablet, and Reboot Device. A. Open the Desk application. B. Select all lanes and click the More button. C. Click Display Power under the Settings section. D. Uncheck the Display Controller and Check Tablet. E. Click the Reboot button and OK to begin the reboot process. 30 Sync Control System

31 Desk - Lane Sales Page Select More and Display Power Select Tablet Reboot Device 12. Verify the intercom system is functioning properly by placing a test call to a lane. A. Pick up the Headset and press 1 with the 3 digit lane number followed by #. For example, to call lane 1 dial: 1001#. Sync Control System 31

32 Power Factory Defaults Both=1000M 100M 10M On = Link, Blink= ACT CREDIT CARD TERMINALS The DataCap IPTran,VeriFone, and Sync systems work together to provide credit, debit, and gift card services to customers. Refer to titled VX805 Credit Card System for an overview of the components of the card system. VX805 PIN PAD (3) SYNC CLIENT/SERVER VX 805 COMPUTER IP TRAN SIDE VIEW DEVICE * QZ ABC DEF GHI JKL MNO PRS TUV WXY x 0 - SP # FRONT VIEW REAR VIEW 5VDC USB CDK PRINTER DISPLAY MODEM ECR/ MSR/ RESET ON AUX PIN PAD PARAMS VX805 Credit Card System VX805 PIN PAD IP TRAN DEVICE (3) SYNC CLIENT/SERVER PIN PAD COM (3) PIN PAD AC ADAPTER (5) IP TRAN DEVICE AC ADAPTER VX 805 USB 5VDC ON ECR/ MSR/ RESET AUX PIN PAD PARAMS * QZ ABC DEF GHI JKL MNO PRS TUV WXY x 0 - SP # PIN PAD COM TO MSR/PIN PAD (4) ECR/AUX TO COM PORT ON SYNC COMPUTER (6) IP TRAN TO ETHERNET SWTICH NETGEAR (7) SECURED INTERNET SWTICH ProSafe GS116E VX805 / IPTran Connections PIN PAD COM PIN PAD COM TO MSR/PIN PAD (3) PIN PAD AC ADAPTER (4) ECR/AUX TO COM PORT ON SYNC (5) IP TRAN DEVICE AC ADAPTER (6) IP TRAN TO ETHERNET COMPUTER SWITCH (7) SECURED INTERNET SWITCH 32 Sync Control System

33 Configuration Terminal Setup The settings for IP Tran are located in Sync Desk. Review the following figures for the locations and other information. 1. Under the ADMIN tab, click TERMINALS. Refer to figure titled Select Terminals. Select Terminals 2. Select the specific terminal for IP Tran configuration. Refer to figure titled Select Desired Terminal. Select Desired Terminal Sync Control System 33

34 3. Select the Credit Card tab. Edit the appropriate settings for the selected terminal only. Click OK to save the settings. Refer to figure titled Edit Credit Card Settings. Edit Credit Card Settings a. Restaurant Mode - Select to enable restaurant mode b. Enable Gratuities - Select to enable gratuities, only applies to restaurant mode c. Terminal COM Port - Select the COM Port used by the IP Tran Device d. Merchant Receipt - Select the desired merchant receipt style e. Customer Receipt - Select the desired customer receipt style f. Initiate IP Tran Configuration - Select to input IP Tran Device ID or to update settings g. Load IP Tran Parameters - Select to update merchant settings on the IP Tran Device h. Run Diagnostic - Input and run the desired diagnostic. Input 0 for the command list. i. List Installed Networks - Select to view if the system is connected to IP Tran device. 34 Sync Control System

35 Credit Card Setup NOTE: The following settings have an impact on ALL credit cards connected to the Sync system. 1. Under the SALES tab, click CREDIT CARD CONFIGURATION. Refer to figure titled Select Credit Card Configuration. Select Credit Card Configuration 2. Edit the appropriate settings for the entire Sync system. Refer to figure titled Select Credit Card Configuration. a. Credit Card System - Select the credit card system currently used by the system b. Credit Enabled - Select to enable credit c. Minimum Amount Requiring Signature - Input a minimum dollar amount to require a customer signature d. Validate Card (Preauthorization) Enabled - Select to enable card preauthorizations e. Gift Enabled - Select to enable gift cards f. Verify Batches Have Run - Select to enable the system to verify the batches have run g. Automatic Overnight Batching - Select to enable overnight credit card batching. NOTE: Overnight credit card batching requires that the client computers be left on and logged in. Failure to do so may diminish results. 3. Click OK to save the settings. Select Credit Card Configuration Sync Control System 35

36 BUMPER CAMERA GS PINSETTER KEYPAD 2X 2.0 AMP, 250V SLOW BLOW FUSES LINE IN KB/MS HDD COM 1 VGA LINE OUT COM 4 COM 2 SYS MIC IN COM 3 DC IN 12V USB HDMI 1 HDMI 2 USB USB ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 # * BUMPER CAMERA VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x GS PINSETTER KEYPAD 2X 2.0 AMP, 250V SLOW BLOW FUSES LINE IN KB/MS HDD COM 1 VGA LINE OUT COM 4 COM 2 SYS MIC IN COM 3 DC IN 12V USB HDMI 1 HDMI 2 USB USB USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS BUMPER CAMERA GS PINSETTER KEYPAD 2X 2.0 AMP, 250V SLOW BLOW FUSES LINE IN KB/MS HDD COM 1 VGA LINE OUT COM 4 COM 2 SYS MIC IN COM 3 DC IN 12V USB HDMI 1 HDMI 2 USB USB BUMPER CAMERA GS PINSETTER KEYPAD 2X 2.0 AMP, 250V SLOW BLOW FUSES LINE IN KB/MS HDD COM 1 VGA LINE OUT COM 4 COM 2 SYS MIC IN COM 3 DC IN 12V USB HDMI 1 HDMI 2 USB USB VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # x NETGEAR Power Reset BUMPER CAMERA Link/Act Green Link at 100M Off = Link at 10M Link/Act Green Link at 100M Off = Link at 10M Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS GS PINSETTER KEYPAD PROSAFE JFS NETGEAR PROSAFE JFS Power Link/Act Green Link at 100M Off = Link at 10M Reset Link/Act Green Link at 100M Off = Link at 10M X 2.0 AMP, 250V SLOW BLOW FUSES LINE IN KB/MS HDD COM 1 VGA LINE OUT COM 4 COM 2 SYS MIC IN COM 3 DC IN 12V USB HDMI 1 HDMI 2 USB USB Both=1000M On = Link, NETGEAR 100M 10M Blink= ACT Power Factory Defaults ProSafe GS116E USB 5VDC ECR/ MSR/ RESET ON AUX PIN PAD PARAMS BUMPER CAMERA GS PINSETTER KEYPAD ProSafe GS116E VX 805 QZ ABC DEF GHI JKL MNO PRS TUV WXY SP 0 # * x 2X 2.0 AMP, 250V SLOW BLOW FUSES LINE IN KB/MS HDD COM 1 VGA LINE OUT COM 4 COM 2 SYS MIC IN COM 3 DC IN 12V USB HDMI 1 HDMI 2 USB USB ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 # * BUMPER CAMERA GS PINSETTER KEYPAD 2X 2.0 AMP, 250V SLOW BLOW FUSES LINE IN KB/MS HDD COM 1 VGA LINE OUT COM 4 COM 2 SYS MIC IN COM 3 DC IN 12V USB HDMI 1 HDMI 2 USB USB BUMPER CAMERA GS PINSETTER KEYPAD LINE IN KB/MS HDD COM 1 VGA LINE OUT COM 4 COM 2 SYS MIC IN COM 3 DC IN 12V USB HDMI 1 HDMI 2 USB USB 2X 2.0 AMP, 250V SLOW BLOW FUSES ETHERNET SWITCHES The Ethernet switches allow the Sync computer(s), Display Controllers, Peripheral Controllers, Sync Tablets, and a variety of network enabled devices to connect together in a high speed network. The switches provides two way communication (full duplex) so the computers can send and receive data at the same time. The switches also provide each of it outputs (ports) dedicated bandwidth to increase the efficiency of the network. Refer to the figures titled Ethernet Switch Cabling, Netgear ProSafe GS116, and Netgear ProSafe Plus JFS524E. (6) PERIPHERAL CONTROLLERS (9) ALL CABLING - CAT5 E (14) SYNC TABLETS ONLY (7) ETHERNET SWITCH (24 PORT) ETHERNET SWITCH (16 PORT) (8) TO ADDITIONAL PERIPHERAL CONTROLLERS TO ADDITIONAL TABLETS (4) SYNC TABLETS (7) ETHERNET SWITCH (24 PORT) (10) TO ADDITIONAL DISPLAY CONTROLLERS (12) TO ADDITIONAL CLIENTS (15) INTERCOM (15) INTERCOM (5) DISPLAY CONTROLLERS ETHERNET SWITCH (16 PORT) (15) INTERCOM (3) SYNC SERVER SYNC CLIENT * SYNC CLIENT * SYNC CLIENT (13) CREDIT CARD TERMINAL (13) CREDIT CARD TERMINAL (13) CREDIT CARD TERMINAL Ethernet Switch Cabling ETHERNET SWITCH (16 PORT) SYNC CLIENT (3) SYNC SERVER (4) SYNC TABLETS (5) DISPLAY CONTROLLER (6) PERIPHERAL CONTROLLER (7) ETHERNET SWITCH (24 PORT) (8) TO ADDITIONAL PERIPHERAL (9) ALL CABLING - CONTROLLERS (10) TO ADDITIONAL DISPLAY TO ADDITIONAL TABLETS (12) TO ADDITIONAL CLIENTS CONTROLLERS (13) CREDIT CARD TERMINAL (14) SYNC TABLETS ONLY (15) INTERCOM 36 Sync Control System

37 Netgear ProSAFE - GS116 POWER LED (5) RESET BUTTON STATUS LEDS NETGEAR Both=1000M 100M 10M On = Link, Blink= ACT ProSafe GS116E Power Factory Defaults (3) RJ-45 CONNECTOR (4) POWER CONNECTOR Netgear GS116 The functions of the components and connectors on the Netgear GS Port switch are: Power LED - This LED indicates when the Ethernet switch is powered on. Port Status LEDs - These LEDs indicate the status of each RJ-45 connector. When the left LED is green, a link with a communication rate of 100M is established between the port and a computer or second switch. If the right LED is lit a 10M link is established. Both LEDs light to indicate a 1000M link. Flashing LED to indicate activity is occurring through the port. (3) RJ-45 Connector - Connection (port) for the Cat5 ethernet cables attached to each scorer computers and/or ethernet switch located at the control desk. Each port is capable of auto sensing for 10Mbps, 100Mbps or 1000Mbps operation. (4) Power Connector - Input for power coming from the A/C power adaptor. Only use the power adapter that is supplied with the switch (5) Reset Button - Press and hold this button to reset switch setting to factory defaults. Sync Control System 37

38 Netgear ProsSAFE - JFS524E Netgear Prosafe JFS524E The functions of the components and connectors on the Netgear JFS524E 24 Port switch are: Power LED - This LED indicates when the Ethernet switch is powered on. Reset Button - Push this button to restart the switch. Push and hold the button to restore the switch settings to factory defaults. (3) Status LEDs - These LEDs indicate the status of each RJ-45 connector. The Link/Act LEDs lights when there is a device connected to the corresponding port. A flashing Link/Act LED indicates information is being transmitted though the port. The speed LED located below each Link/Act LED indicates the speed at which the devices are communicating. A green LED indicates a communication rate of 100M. If the LED is off, a 10M link has been established. (3) RJ-45 Connector - Connection (port) for the Cat5 ethernet cables attached to each display controller and the ethernet switch located at the control desk or office. Each port is capable of auto sensing for 10Mbps or 100Mbps. 38 Sync Control System

39 TV VIDEO DISTRIBUTION The TV video distribution system works similar to a typical cable tv system. A distribution center typically located at the control desk takes the audio/video from each source and assigns a unique TV channel to each of them, then combines the channels onto a single coax cable. From there, the coax cable is distributed to the display monitors in the center. To view a particular source, the user simply selects the desired channel to show the contents of that channel. The system can connect to any number of monitors or bowling center size, up to 96 lanes. Refer to the figure titled Sync TV Video Cabling. The system can distribute any combination of HD signals (1080p, 1080i, and 720p ) and SD (Standard Definition) signals, 480P and 480i. The system can mix digital video signals (1080p, 1080i, 720p, 480p, and 480i) and analog video signals (480i only). Sync TV Video Cabling 1) TV DISTRIBUTION CENTER TV VIDEO S (3) CONTROL DESK (4) SPLITTER (5) WIDE SCREEN OVERHEAD (6) WIDE SCREEN TV-ONLY MONITORS OVERHEAD MONITORS (7) TAP (8) TO ADDITIONAL OVERHEADS Sync Control System 39

40 TV Distribution Center The TV Distribution center consists of video adaptors (as needed), a modulator for each signal source, a signal combiner, and a signal amplifier. The distribution center can accept a variety of signal sources such as satellite boxes, cable set-top boxes, or DVD/Blu-ray players. Modulators mounted inside the center take the audio and video signals from the sources and assigns a unique TV channel to each of them. These channels are then combined into a single coaxial cable, amplified, and distributed to the overhead monitors. Refer to the figure titled TV Distribution Center. TV Distribution Center 1) OPTIONAL ADAPTORS 480I, 720P,1080I MODULATORS (3) COAX OUTPUT (AS NEEDED) (AS NEEDED) 4) FRONT VIEW (5) AUDIO DELAY UNIT (AS NEEDED) (6) TO EXTERNAL SOUND SYSTEM 40 Sync Control System

41 Modulators Modulators are used to assign a TV channel to a video source. Since each source will be assigned a unique channel, the number of modulators present in the system is determined by the number of video sources to be displayed on the monitors. Modulators are available for both standard definition (SD) and high definition (HD) video sources. The SD modulator can handle resolutions up to 480i. This type of modulator is typically used for sources that only provide composite video. Two HD modulators are available. The Enhanced Definition modulator allows for component video sources and can be used for sources with resolutions up to 720p as well as VGA sources. All modulators come pre-adjusted and pre-configured for specific channel outputs. Refer to the figures titled HD Modulator, ED Modulator, and SD Modulator. HD Modulator The High Definition modulator is the most versatile of the 3 modulators. It can handle component video sources with video resolutions of 480i, 480p, 720p, 1080i, and 1080p and accept the associated audio in either a digital or analog format. It can also handle VGA resolutions up to 1920 x The HD modulator is factory configured to a specific channel and adjusted for optimum output. Refer to the figure titled HD Modulator. (14) BACK VIEW COAX OUTPUT COMPONENT VIDEO INPUT (3) VGA (RGB) (4) USB CONNECTOR (5) POWER CONNECTOR OUT IN COMPUTER VIDEO USB OUT IN DIGITAL AUDIO DIGITAL AUDIO VIDEO OUTPUT VIDEO OUTPUT AUDIO OUT AUDIO IN IR SERIAL CONTROL AC INPUT (6) DIGITAL AUDIO INPUTS (7) ANALOG AUDIO INPUTS (10) ACTIVE (9) VIDEO SOURCE INPUT INDICATOR (8) SWITCH POWER BROADCAST STATUS INDICATOR (12) ACTIVE AUDIO SOURCE INDICATORS (13) ERROR INDICATOR HD VIDEO AUDIO POWER SELECT VGA COMPONENT LOCAL CASTING USB ANALOG OPTICAL COAX ERROR HD Modulator (15) FRONT VIEW The functions of the components and connectors on the HD modulator are: Coax Output - Coax cable output for channel encoded audio/video signal. Component Video Input - Input connections for the component video signal originating from a video source such as a DVD player or HD cable box. (3) VGA (RGB) - Input connections for standard VGA signal originating from a video source such as a computer or digital signage player. (4) USB Connector - Connection for a computer used for advanced configuration of the modulator. Sync Control System 41

42 (5) Power Connector - 120VAC-240VAC input power connector. (6) Digital Audio Inputs - Input connections for either toslink or coax digital audio signal originating from the video source. (7) Analog Audio Inputs - Input connection for analog L/R audio signal originating from the video source. (8) Power - Indicates whether the unit is powered on. (9) Input Switch - Switches between Component Video and VGA inputs. (10) Active Video Source Indicator - Indicates which video input is currently selected. Broadcast Status Indicator - Indicates if the video source is being sent to coax output. (12) Active Audio Source Indicator - Indicates which audio input is currently selected. (13) Error Indicator - Indicates that system is booting or there is a system error. 42 Sync Control System

43 ED Modulator The Enhanced Definition modulator is a high definition modulator that can handle component, composite, and VGA video sources with video resolutions of 480i, 480p, and 720p and VGA. It also accepts the associated analog or digital audio. Like the HD modulator, the ED modulator is factory configured to a specific channel and adjusted for optimum output. Refer to the figure titled ED Modulator. (5) LCD SCREEEN (6) INPUT BUTTONS HDb 2520 Digital Video Encoder / Modulator 2 channel 720 YPrPb VGA in QAM out OK COAX OUTPUT AUDIO / VIDEO INPUTS (3) (4) POWER CONNECTOR AV INPUT 1 AV INPUT 2 Output AC INPUT ED Modulator The functions of the components and connectors on the ED modulator are: Coax Output - Coax cable output for channel encoded audio/video signals. Audio / Video Inputs - Input connections for audio and video signals originating from the A/V source such as a DVD player or HD cable box. The modulator is capable of handing inputs for two separate sources. (3) - Connection that allows a computer to configure the modulator through a network connection. A second pass-through connection is provided for convenient network cabling. (4) Power Connector - 120VAC-240VAC input power connector. (5) LCD Screen- Displays configuration and system status. (6) Input Button - 5-way control that allows the user to navigate display and setup/configuration options. Sync Control System 43

44 SD Modulator The Standard Definition modulator is can handle composite video sources with video resolutions of up to 480i and accept the associated mono analog audio. The ED modulator is factory configured to a specific channel and adjusted for optimum output. Refer to the figure titled SD Modulator. (8) BACK VIEW VIDEO IN (4) VIDEO INPUT (9) FRONT VIEW BLONDER TONGUE LEVEL AUDIO MODULATION LEVEL VIDEO (5) AUDIO INPUT (6) POWER UP CHANNEL +100 DN CHANNEL SELECTION RF OUT (7) COAX OUTPUT RF LEVEL (3) OUTPUT LEVEL SD Modulator The functions of the components and connectors on the SD modulator are: Modulation Level - Audio and video modulation level adjustment. This level is preset at the factory and should not be altered. Channel Selection - Press the UP/DN buttons until the desired channel that will be assigned to the input signal is displayed. The +100 indicator will light when channel settings are (3) Output Level Adjustment - Adjustment used to set the RF signal level sent out of the unit. This level is preset at the factory and should not be altered. (4) Video In - Input connection for the composite video originating from the A/V source. (5) Audio In - Input connection for the analog audio originating from the A/V source. (6) Power - Input power connection. (7) Coax Out - Coax cable output for channel encoded audio/video signal. 44 Sync Control System

45 RF Combiner The RF combiner takes the output signals from the modulators and combines them into a single RF signal that can be sent to the overhead displays on one coaxial cable. The combiner is an 8-port splitter that is wired in reverse. Used as a combiner, the splitter takes the signals attached to its out connections, and outputs them on a single cable attached to its in connector. 12 port RF Combiner/Splitter 8-port RF Combiner/Splitter The functions of the connectors on the RF Combiner are: Signal Input - Input connections for the signal coming from the modulators. Signal Output - Connection for the combined signal going to the video amplifier. Sync Control System 45

46 Video Amplifier A video amplifier is used to increase the signal from the RF combiner to a sufficient level for the displays in the center. The unit is specifically designed to amplify higher frequencies more than the lower frequencies to compensate for the greater loss of the higher frequencies as it is sent through the coax cable. The output of the amplifier is pre-adjusted at the factory for a optimum output level. Video Amplifier The functions of the components and connectors on the amplifier are: Coax Input - Input connection for the signal coming from the RF combiner. Coax Output - Output connection for the amplified signal going to the overhead monitors. (3) Power Connection - 6 VDC power input. (4) Power - Power indicator light. 46 Sync Control System

47 Video Converters Video convertors are used, as needed, to convert audio and video signals originating from an A/V source to a format that can be used by the modulators. The need for a convertor is determined by the outputs available from the A/V source and the model of modulator it is connecting to. Convertors are normally needed to convert HDMI signals to component video HDMI Video Converter The functions of the components and connectors on the HDMI Video Convertor are: L/R Audio Out - Output connection for audio in the 2 channel stereo analog format. SPDIF Out - Output connection audio in the digital 5.1 format. (3) Component Video Out - Output connector for video converted to the component video format. (4) VGA Out - Output connector for video converted to the VGA format. (5) Input Selector - Switch used to select which HDMI input will be converted. (6) Video Output Selector - Switch used to select the format and output connection for the converted video. (7) Audio Output Selector - Switch used to select the format and output connection for the converted audio. (8) Input 1 - HDMI input one. (9) Input 2 - HDMI input two. (10) Power Connection - 5vdc input power connection. Sync Control System 47

48 Audio Delay The audio delay unit is used to correct audio/video timing mismatches that can occur when the audio is processed by an external audio system. In these situations, the audio may be heard through the speakers slightly prior to the video being seen on the display. This results in the two being out of sync. The delay unit provides up to 300 milliseconds of delay for the audio to restore A/V synchronization. Units can be wired in series if addition delay is needed. AUDIO OUTPUTS L ms 150 AUDIO INPUTS R (3) DELAY ADJUSTMENT Audio Delay The functions of the components and connectors on the Audio Delay are: Audio Inputs - RCA type connections for the input of left and right channel audio. Audio Output - RCA type connections of the delayed left and right channel audio. (3) Delay Adjustment - Control used to determine the amount of audio delay. 48 Sync Control System

49 RECOMMENDED REBOOT PROCEDURES A regular reboot of the system components will cause all software and related computer processes to be closed and restarted, freeing up used resources and allowing the system to operate at peak efficiency. It is suggested that the center perform the following reboot sequence each morning prior to the start of business. 1. Turn on all overhead monitors. Select E SALES PANEL Select MORE Select MONITOR CONTROL Select ALL Select TURN ON Select EXIT 2. Reboot Peripheral Controller s Distribution Board using the Sync Desk Program. Select E Select MORE Select PINSETTER CONTROL SELECT REBOOT DISTRIBUTION BOARD 3. Reboot the Display Controllers, Sync Tablets (If installed), and Client Computers. Select ADMIN TAB Select SYSTEM CONTROL Select REBOOT Select OK It is also recommended that the center reboot the Sync Server computer at least once per week. Select Windows START button Select SHUT DOWN or LOG OFF MENU ARROW Select RESTART Sync Control System 49

50 Rebooting System Components The simultaneous reboot of Sync Clients, Display Controllers and Sync Tablets can be accomplished by using the System Control screen located in the office program. Alternatively, each component can be rebooted individually or in a group, as needed. Sync Clients, Display Controllers and Sync Tablets The following procedure will reboot ALL client computers, Display Controllers and Sync Tablets found in the system. 1. In the Sync Office program, navigate to the Admin page. 2. Select System Control 3. Select Reboot 4. Select OK on the message screen SELECT ADMIN (3) SELECT REBOOT SELECT SYSTEM CONTROL (4) SELECT OK Simultaneous Rebooting Client Computers, Display Controllers, and Tablets SELECT ADMIN SELECT SYSTEM CONTROL (3) SELECT REBOOT (4) SELECT OK 50 Sync Control System

51 Peripheral Controllers (Distribution Boards) The following procedure allows the user to reboot individual or a group of Peripheral Controllers. 1. In the Sync Desk program, navigate to the Lane Sales view panel. 2. Select the lane or lane range for the Peripheral Controller(s) (Distribution Board(s)) that you want to reboot. 3. Select More, then select Pinsetter Control. 4. Select Reboot Distribution Board. PINSETTER CONTROL MORE (3) SELECT REBOOT DISTRIBUTION BOARD Rebooting Peripheral Controllers MORE PINSETTER CONTROL (3) SELECT REBOOT DISTRIBUTION BOARD Sync Control System 51

52 Display Controllers The following procedure allows the user to reboot individual or a group of Display Controllers. 1. In the Sync Desk program, navigate to the Lane Sales view panel.. 2. Select the lane or lane range for the Display Controller(s) that you want to reboot. 2. Select More, then select Display Power 3. Check the Display Controller option and un-check the Tablet option. 4. Select Reboot. DISPLAY POWER MORE (4) SELECT DISPLAY CONTROLLER 5) SELECT REBOOT (3) DE-SELECT TABLET Rebooting Display Controllers MORE DISPLAY POWER (3) DE-SELECT TABLET (4) SELECT DISPLAY (5) REBOOT CONTROLLER 52 Sync Control System

53 Tablets The following procedure allows the user to reboot individual or a group of Sync Tablets. 1. In the Sync Desk program, navigate to the Lane Sales view panel.. 2. Select the lane or lane range for the Tablet(s) that you want to reboot. 2. Select More, then select Display Power 3. Uncheck the Display Controller option and check the Tablet option. 4. Select Reboot. DISPLAY POWER MORE (4) DE-SELECT DISPLAY CONTROLLER 5) SELECT REBOOT (3) SELECT TABLET Rebooting A Tablet MORE DISPLAY POWER (3) SELECT TABLET (4) DE-SELECT DISPLAY CONTROLLER (5) REBOOT Sync Control System 53

54 Sync Client and Server The following procedure allows the user to reboot individual Sync clients or the Sync server. 1. At the client or server computer terminal, select the Windows Start button 2. Select Shut down (Client) or Log off (Server). 3. Select Restart. (3) SELECT RESTART SELECT START BUTTON SELECT SHUT DOWN (3) SELECT RESTART SELECT START BUTTON (5) SELECT LOG OFF Rebooting Sync Client or Server Computers SELECT START BUTTON SELECT SHUT DOWN (3) SELECT RESTART (4) SELECT LOG OFF 54 Sync Control System