A Global Review. Innovations bringing Value to Energy Customers

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1 A Global Review. Innovations bringing Value to Energy Customers Dr Philip E Lewis, CEO, VaasaETT European Utility Week 2017 Amsterdam 4 October 2017

2 Guiding future focused energy markets Develop We help clients develop policy, regulations, offerings, models and visions Monitor We analyse key market & customer dynamics and best practice Analyse We monitor over 300 variables & 1000 s of offerings & cases in over 50 markets

3 One of the world s leading sources of market monitoring data and analysis across competitive energy markets globally Data Collection across 6 continents, nearly 60 markets e.g. The European Union s leading source of up-to-date retail price data. We collect Price and other data for European Commission DG ENER monthly from all 28 member markets + Serbia Market Metrics The world s only experts to have tracked every liberalised electricity market globally since the onset of competition Data Collection for Governments, Regulators, Energy Companies, Large Industrial Consumers, Vendors and other Stakeholders

4 Global Focus Selected Clients Focus Markets Experience from over 21 years of liberaliseation in >50 liberalised markets

5 Global Partnership We obtain our global information through our massive international network of contacts and partners

6 Customer Centricity Our origins as a business rest in the analysis of energy customer psychology and behaviour We are the world s leading source of historical and current research on global loyalty and churn trends and dynamics We are the original source of the EUs definition of switching

7 Its just the beginning Vandebron

8 the pull factor has been missing, but Exhilaration Fashion-leader Pleasure EGO Aesthetics Feel-Good Transport

9 Convergence of Technologies & Trends Stakeholders from many angles, trying to garner value through many technologies and many markets Models are fragmented Stakeholders are fragmented Value is fragmented The emerging trend is for integration of models, stakeholders and value

10 Innovative Technologies

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22 OpenUtility

23 Part of Eneco Group

24 Home Street Region Integrated Value Markets Value Stability Above: D3A Tool: A grid and system operation tool done with blockchain applications. Property of GridSingularity Source: GridSingularity Property of GridSingularity Futures, Spot, Balancing Wallet, Transactions, Currency, Certificates, Energy Auxiliary Services, Reactive Power, Primary, Secondary, Tertiary Control Austria

25

26 Smaller Commercial and Residential Scale Voltage Control 7-10% energy savings per annum 5-10% Solar Export improvement

27 Innovative Models

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30 Great Britain USA Australia

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32 Great Britain

33 Source: SEDC 2017 Demand Response in Europe is growing rapidly but still restricted. But potential customer CBA is huge

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36 NSW Minister Rob Stokes and Gareth Ward MP launch Repower Shoalhaven's community solar model.

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38 Homes as Coordinated Resources for the energy system Partner examles: HORIZON February 2015 January 2019 Project aims to demonstrate the deployment of novel services in the electricity retail markets, such as advanced monitoring, local energy control and flexibility. January 2016 December 2019 To design and pilot test comprehensive techno-economic models for open and nondiscriminatory access of advanced consumers and distributed generators to a regional platform for ancillary/balancing and redispatching services. January 2017 June 2020 Demonstration of Intelligent grid technologies for renewables Integration and Interactive consumer participation enabling Interoperable market solutions and Interconnected stakeholders. Europe

39 dex Decentralised Energy Exchange Foundation Partners Reference Group Major Funding Partner Source:

40 dex Practical Implementation Source:

41 Innovative Movements

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43 Force for Social Good

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