STRABAG PROPERTY AND FACILITY SERVICES OTHERS FOCUS ON PRESERVING VALUE. WE STRIVE TO OPTIMISE IT.
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1 STRABAG PROPERTY AND FACILITY SERVICES OTHERS FOCUS ON PRESERVING VALUE. WE STRIVE TO OPTIMISE IT.
2 STRABAG AT A GLANCE STRABAG Property and Facility Services is one of the strong brands in the STRABAG group. Segments Building Construction & Civil Engineering Commercial and industrial Facilities Public Buildings Civil Engineering Power Plants Housing Environmental Technology Transportation Infrastructures Roads, Large-Area Work Asphalting Construction Materials Road Maintenance Railway Construction Sports & Recreation Facilities Waterway Construction Special Divisions & Concessions Tunnelling Project Development/PPP: - Infrastructure - Real Estate Property and Facility Management Ground Engineering Strong brands Company presentation Page No. 1
3 WE INSPIRE OUR CUSTOMERS STRABAG Property and Facility Services stands for about 6,500 employees who ensure the quality of our services with a high level of expertise and many years of experience. a nationwide network, guaranteeing local availability. a rigorous quality policy with strict service criteria and testable quality indicators. 19 million m² of managed net internal area and 37,000 properties in property and facility management which underline our continuity and turn us into one of the leading real estate service providers in Europe. tailor-made, integrated service packages in facility and real estate management, implemented by employees with a high degree of owner identification. transparency supported by our integrated and innovative IT system that provides a basis for yield-optimized real estate management. a high degree of customer satisfaction that is reflected in long-term customer relationships. a well-known nationally and internationally increasing number of references. Company presentation Page No. 2
4 STRABAG FACILITY MANAGEMENT GROUP (I) STRABAG FM Group offers integrated facility and property management services. STRABAG PFS Germany STRABAG PFS Hungary STRABAG PFS Slovakia Headquarters Frankfurt (M.) / Münster Budapest Bratislava Employees 4,995 1) 430 1) 239 1) Property and facility management Lease contract management 16,169 economic entities 15.4 mn m² net internal area 64 mn m² property 750,000 technical facilities 26,600 radio tower stations 80,000 leasing contracts DTAG (incl. affiliates) 17,560 leasing contracts third parties 22,000 rental contracts 1.5 mn m 2 gross external area 800,000 m 2 gross external area Turnover mn EUR 41.7 mn EUR 12.8 mn EUR Gesamt 2008 Turnover 959 mn. EUR Employees ) 1) Number of employees based on FTE (Full Time Equivalent) 12/2008; in Germany including ImmoServ employees" Company presentation Page No. 4
5 STRABAG FACILITY MANAGEMENT GROUP (II) STRABAG FM Group offers integrated facility and property management services. STRABAG FM Austria STRABAG FM Slovenia / Croatia / Serbia / Macedonia STRABAG FM Russia STRABAG FM Poland STRABAG FM Romania Headquarters Vienna Zagreb, Belgrade, Skopje Moscow Warsaw Bucharest Employees Mgmt. Offices/ shopping centres Headquarters STRABAG Hotels, offices Shopping centres Hotels Offices Hotels, offices Shopping centres Hotels Offices Services TFM / Cleaning Property Mgmt. TFM / Cleaning Property Mgmt. TFM / Cleaning Property Mgmt. Technical FM Property Mgmt. Technical FM Property Mgmt. Turnover mn EUR 2.6 mn EUR 2 mn EUR 3 mn EUR 2 mn EUR Total 2008 Turnover 959 mn. EUR Employees ca ) 1) Number of employees based on FTE (Full Time Equivalent) 12/2008 Company presentation Page No. 5
6 INNOVATION, QUALITY AND PROCESSES STRABAG Property and Facility Services offers certified and multiply awarded services. With our innovation management, we ensure that we constantly take up new ideas which lead to promising new concepts, sustainable models and efficient processes. In favor of this concept STRABAG PFS was awarded the Immobilien Manager Award 2009 (Real Estate Manager Award 2009). The company-owned human resource development ensures the professional competence of the employees. is certified pursuant to DIN EN ISO 9001:2008, DIN EN ISO 14001:2004 und GEFMA 730-ipv (integral process responsibility) and meets the criteria of the Sarbanes-Oxley Act (SOX) as well as other country-specific quality standards. Memberships include: ZIA Zentraler Immobilien Ausschuss e.v, GEFMA, RealFM, Initiative Corporate Governance der Deutschen Immobilienwirtschaft, cre.net Germany, Urban Land Institute (ULI), Agenda4. Company presentation Page No. 6
7 OUR SERVICES We offer the right solution for every task from a single source. REAL ESTATE MANAGEMENT FACILITY MANAGEMENT Contract management Property accounting Cost management Fiscal issues Reporting Real estate performance management Documentation/archiving Technical property management Technical building installations and facilities Planning, building, construction management Reinstatement, maintenance, inspection Fault management Total service management Energy management Emissions management Janitorial services Property management/ corporate solutions Renting and letting/ area management Renting and letting Area optimisation Location concepts Real estate consulting Relocation management Tenant representation Due diligence Technical facility management Infrastructural facility management Waste management Gardening and cleaning services Porter and security services In-house postal services Copying and printing services Telephone service Reception services Company presentation Page No. 7
8 OUR EXPERTISE (I) STRABAG Property and Facility Services ensures your success. STRABAG Property and Facility Services develops integrated solutions and are able to provide complex services on a nationwide basis. By using standardized processes, we guarantee high service quality everywhere and at all times. Smooth operations We ensure the smooth day-to-day running of your real estate by developing site concepts, designing contracts as well as performing maintenance tasks. Area optimization We analyze potential, carry out planning and determine profitability to reduce the floor area used and labour costs and at the same time increase productivity. Profit We ensure the long-term profitability of real estate with solution-based concepts for professional property management and strategic real estate management. Transparency We meticulously gather data and provide transparent reports that our customers can use as a basis for taking value-enhancing action. Company presentation Page No. 8
9 OUR EXPERTISE (II) STRABAG Property and Facility Services ensures your success. Functional safeguarding We ensure that your real estate is properly and competently serviced and maintained to safeguard its functionality. We operate, service, monitor and repair your facilities and develop concepts to minimise faults. Our fault management centres are available around the clock, our specialists can be on site quickly, rectify faults professionally and, thus, safeguard your critical operating processes. Cost effectiveness We use our exceptional technical know-how, commercial expertise and strong management proficiency to reduce our customers' costs and increase their satisfaction. Site attractiveness We analyze the quality of the floor area, identify any risks, such as vacancies, and develop site concepts at an early stage to enable corrective action to be taken. We look for sites and floor area appropriate for our customers and market their real estate professionally. Refurbishment, conversion, extension of existing structures We carry out planning and manage-ment for refurbishments in large portfolios. Company presentation Page No. 9
10 A SELECTION OF EXISTING PARTNERSHIPS These customers can vouch for our performance. Company presentation Page No. 10
11 A REFERENCE OF OUR EXPERTISE Germany Allianz Headquaters Schwabing and Unterföhring (Munich) HVB Tower, Munich More than 600 T-Punkt shops in Germany Deutsche Telekom AG Sample of 250 properties across Germany 4 German Government Departments with 17 buildings in Berlin Skylight office and administration building, Frankfurt 30 data processing centres in Germany Shopping Centre MyZeil, Frankfurt Bayrische Staatsgemäldesammlung, Munich Company presentation Page No. 11
12 A REFERENCE OF OUR EXPERTISE International Poland, Radisson SAS Hotel, Warsaw Poland, SalzburgCenter (SEB), Warsaw Russia, Business Center Forum 2, Moscow Slovakia, SlovNaft, (Petrochemical refinery), Bratislava Romania, JW Marriott Grand Hotel Bucharest Hungary D Building IVG, Budapest Austria, IZD-Tower, Vienna Slovakia, building at Jarošova street, Bratislava Croatia, Grand Centar Zagreb Company presentation Page No. 12
13 WOULD YOU LIKE MORE INFORMATION? Please come and have a chat - we are happy to be of assistance. Bettina Lechtape Senior VP Sales REM and Key Account Management Corpus Sireo Fon ; Mobil ; bettina.lechtape@strabag-pfs.com Satya Alexei Sievert Senior VP Sales Facility Management Fon ; Mobil ; satya-alexei.sievert@strabag-pfs.com STRABAG Property and Facility Services GmbH Headquarters Sohnstrasse 45, D Düsseldorf STRABAG Property and Facility Services GmbH Headquarters Bleichstrasse 52, D Frankfurt INTERNATIONAL Mathias Kratz Business Unit Manager Northeast Europe (HU, PL, SK, RU, CZ) Fon ; Mobil ; mathias.kratz@strabag.com Norbert Woyciechowski International Activities Fon ; Mobil ; norbert.woyciechowski@strabag-pfs.com Eva Cabela Business Unit Manager Southeast-Europe (A, SL, RO, HR) Fon ; Mobil ; eva.cabela@strabag.com Thomas Kiss Business Unit Manager Southeast-Europe (A, SL, RO, HR) Fon ; Mobil ; thomas.kiss@strabag.com STRABAG Headquarter Donau-City-Strasse 9, A-1220 Vienna STRABAG Property and Facility Services GmbH Headquarters Bleichstrasse 52, D Frankfurt STRABAG Facility Management GmbH Polgarstrasse 30, A-1220 Vienna STRABAG Facility Management GmbH Polgarstrasse 30, A-1220 Vienna Company presentation Page No. 13
14 STRABAG PROPERTY AND FACILITY SERVICES Seite Nr. 14
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