Sungard Availability Services Information Availability... Delivers

Transcription

1 Information Availability... Delivers

2 Why choose Sungard AS? 7,000+ customers worldwide 100% recovery success in 30+ years in business 3,400+ invocations supported 5 million+ sq ft of operations space and 80+ highly resilent facilities worldwide A dedicated, redundant global network 25,000+ end-user positions worldwide 40+ mobile recovery units, globally Supporting more than 30 platforms including virtualised environments Operational structure and best practices backed by SAS 70 Type II & ISO 9001 certification and PCI DSS-compliant facilities & processes and BS Eight-times winner of the Business Continuity Service Provider of the Year Award Excellence in Infrastructure Management winner winner of the Outstanding Excellence in Business Continuity and the Data Centre Strategy of the Year Award 1. Rely on us Established in 1978, Sungard AS has been keeping our customers people and information connected for three decades: providing live production support during system recoveries, or by helping ensure business critical systems are safely managed 24/7 by intelligent hands. With the blurring between traditional disaster recovery (DR) and the 24/7 availability facilitated by managed services becoming more apparent as Recovery Time Objective (RTO) and Recovery Point Objectives (RPO) continue to become more ambitious; Sungard AS has naturally evolved its solution set to address this need. In addition to our enviable pedigree, Sungard AS is now regarded as one of the 15th largest managed hosting services providers 2. Our infrastructure strategy won the award of the same name in Broad Group has also shortlisted Sungard AS s Managed Services capability in their annual awards 3, whilst Intellect turned to us to chair their Data Centre Group. From Consulting and Business Continuity Management (BCM) Software at one end through Recovery Services to Managed IT and cloud-based Infrastructure as a Service solutions at the other, we can meet our customers needs across the Information Availability spectrum with the single aim of keeping them running no matter what. For organisations looking to maximise OpEx and reduce CapEx, Sungard AS s proven experience, operational scale and financial strength mean that our business and IT availability solutions are not only robust and flexible, but cost-effective too.

3 More than 7,000 organisations worldwide can tell you that Sungard AS is the trusted high-performance partner they need to ensure that their IT operations never let them down and always keep them at the top of their game. They can speak to our ability to ensure optimal operational performance, the highest levels of Information Availability and extremely rapid and complete recovery from unplanned interruptions. Whether yours is a small company serving local markets, a dynamic mid-size enterprise or a large multinational organisation, you will benefit from responsive, customised solutions from Sungard AS that help increase the efficiency of your IT operations and augment the value that information technology provides to the business. Isn t it time that you relied on us too? You can therefore protect the links between your people and the information on which they depend, service your customers, fulfil your corporate strategy and satisfy financial, operational and IT priorities. With Sungard AS, your: Information Availability regime meets the strategic needs of the business IT infrastructure is stable, efficient and cost-effective Data storage and retrieval arrangements match business needs Systems and data are secure and accessible Organisation is prepared for any eventuality. Eight-times winner of the Business Continuity Service Provider of the Year Award 1 8 times winner

4 Rely on our strength With more than 30 years in the business, Sungard AS s steady growth reflects our continued ability to answer your needs in an everchanging industry. >30 YEARS

5 in India (AS) is a market leader for over 30 years, supporting over 7000 customers globally, with disaster recovery services, managed IT services, information availability consulting services, and business continuity management software. In India, Sungard Availability Services has been providing IT and Work Area Recovery services, and offering BCM software and BCP consulting to medium and large businesses. With the start of India operations and entry into the Indian market in 2010, the company has grown steadily, with its customer base doubling every year. In 2013 the company saw an expansion of over 50 percent. Sungars AS has a state-of-the-art delivery center in Pune employing over 450 professionals offering R&D, Technical Support, Consulting, Development and Services Delivery of BCM and DR services for customers spread across Asia, Europe & North America. These teams are poised to service Indian businesses across the same products and services. Innovation As pioneer and leading global provider of Information Availability and business continuity, Sungard AS was first to deliver: Recover Anywhere True Rollback capability via a standardised approach and the deployment of award-winning Networking Solutions 1 IBM Mainframe & Mid-range Recovery, UNIX Recovery both, Sun and IBM Dealing Room Recovery Workplace Recovery Business Continuity Management Consulting Contact Centre Recovery Enhanced Recovery Continuity Services for the Always On world Monitoring Solutions Vaulting Solutions International Services British Standard/ ISO accreditation. Business Continuity Institute (BCI) (India) Awards 2013 Winner Business Continuity Provider of the Year (BCM Product) BCI Global Awards 2013 Winner BC Provider (service) BCI Global Awards 2013 Winner BC Provider (product) 2014 Q1 Forrester Wave s List of Providers Leader: Disaster Recovery Service and Leader: Traditional Disaster-Recovery-As -A-Service.

6 Choosing the right solutions for your Information Availability needs Information Availability Continuum For your workforce and IT infrastructure Technology Infrastructure Consulting Operational Risk Consulting & Automation Tools Services Recovery Managed Recovery Managed Hosting Recovery Centres, Data Centres & Dedicated Communications Networks Infrastructure as a Service Hours Availability The Sungard AS Information Availability Continuum model helps you match your preferred recovery time to the Sungard AS service. You can choose a combination of services to cover each aspect of your business according to how time sensitive it is. This way, you only pay for what you need. Recovery Services Recovery-as-a-Service (RaaS): The RaaS service offering provides for a fully-managed recovery of O.S, applications and user data onto a secured Sungard operated enterprise-class Recovery environment. This solution enables full recoverability of both, physical and/or virtual production environments into either a dedicated, shared or a hybrid recovery infrastructure hosted within Sungard AS recovery centers. Sungard AS assumes full responsibility for all of the steps required to assure the availability of your business critical applications on a subscription-based Pay-as-you-go OpEx model. With RaaS, your data and applications can be managed to a near-zero RPO and sub-4 hours RTO with built-in features that include replication failover/failback and recovery guaranteed by SLAs. At the heart of the RaaS offering is an asynchronous server-based replication solution with built-in Continuous Data Protection (CDP), that enables restoration to any point in time within a three-day timeframe prior to the outage. RaaS, launched in 2012 is already successfully serving the DR needs of hundreds of Fortune 2000 enterprises in North American and European markets. Workplace Recovery >25,000 end-user seats worldwide, including over 2000 in India for employees displaced by disaster. Each is equipped with a common operating environment and access to voice and data communications. Recover Anywhere Using virtualised desktop and softphone technology to extend recovery further into your business. Recover Anywhere offers full IT workstation experiences without the need to deploy physical assets staff can work remotely and fully participate in operations to help resume normal levels of productivity faster, on a dedicated or shared basis.

7 Consulting Services Sungard AS s BCM Consulting BCM Programme Management BS 25999:2 Gap Analysis Business Impact Analysis BCM Risk Assessment Supply Chain Review Continuity Strategy Definition Developing & Implementing a BCM Response Incident Management Managed Testing BCM Training & Awareness. ICT Consulting ICT Resilience Review & IT Capability Assessment services: Network Infrastructure Infrastructure feasibility Virtualisation Technical Recovery Backup & Storage Security Audit Penetration Testing Social Engineering Technical Recovery Documentation PCI/DSS Compliance Data Profiling & Trend Analysis Exchange Server Services. BCM Software Continuity Management Solution (CMS) CMS: Enabling comprehensive and professional business continuity planning across the enterprise. Sungard AS s BCM Software offers business risk assessment, business continuity plan development, and emergency notification in the event of a business disruption. LDRPS to build and maintain plans with the industry standard planning tool BIA Professional to analyse disruption impacts and identify recovery objectives Workplace Recovery >25,000 end-user seats worldwide for employees displaced by disaster. 25,000 Risk Assessment to identify and measure potential threats to any location Vendor Assessment to simplify the process of gathering and analysing vendor resiliency and compliance Work Force Assessment to provide a clear understanding of work force criticality and availability to strengthen recovery efforts NotiFind to send and receive communications whenever necessary by way of several options Incident Manager to manage response and recovery efforts during any disruption. Managed Services Secure Hosting Services Provided within highly resilient data centre space as either rack space or caged area with redundant power supplies. All of which is supported with helpdesk services and intelligent hands. Platform & Device Monitoring Monitoring and portal reporting services by device, platform, application, database or website. Environmental monitoring also available. Security & Network Management Providing firewall management as well as intrusion detection and penetration testing services coupled with internet and network access. OS & Database Management Managing equipment, operating systems, and databases as well as providing load balancing solutions. Vaulting & Replication Automated off-site backup, archive and retrieval of data as well as mirroring solutions. 1 CIR s Business Continuity Awards. Business Continuity Service Provider 2011, 2010, 2009, 2006, 2005, 2002, 2000,1999 (finalist: 2008, 2007, 2004, 2001); Infrastructure/Data Centre Strategy 2010, 2008 (finalist 2009); Most Innovative Service 2006 Sungard AS National Network. 2 Tier 1 Research Summer 10 Managed Hosting Global Report. 3 Broad Group: Data Centres Europe Best Risk Mitigation Service Provider (finalist 2009).

8 About provides managed IT services, information availability consulting services, business continuity management software, and disaster recovery services. To learn more, visit Corporate Headquarters: 680 East Swedesford Road Wayne, PA India Headquarters SUNGARD IT AVAILABILITY (INDIA) PRIVATE LIMITED 2nd Floor,Wing 4,Cluster D, MIDC Kharadi Knowledge Park Pune , INDIA Telephone : +91 (0) info.asindia@sungardas.com Trademark information is a trademark of SunGard Data Systems Inc. or its affiliate used under license. All other trade names are trademarks or registered trademarks of their respective holders. 2014, all rights reserved. CHK Connect with Us twitter.com/sungardasin linkedin.com/company/sungardasin facebook.com/sungardas.in youtube.com/user/sungardas blog.sungardas.com V1:04/14