REDFOX CORPORATION CAPABILITY STATEMENT. meets large business mentality

Transcription

1 REDFOX CORPORATION CAPABILITY STATEMENT Where small business agility, meets large business mentality Redfox Corporation Pty Ltd 31 Milton Street Mackay QLD 4740 Ph: Web:

2 WHO WE ARE Redfox Corporation Pty Ltd was founded in 1994 as a boutique IT firm, however evolved to become a leading Communications and IT Service Provider whom specialises in the provision and design of customised solutions which best meet our client s needs. The business first introduced Wireless Broadband as a product offering in June 2000, becoming one of the first three companies in Australia to utilise fixed wireless technology. One of the first internet customers to join the network was North Queensland Bulk Ports, whom are still a client to this day. The services provided by Redfox consist of the following: Internet - fixed wireless, private links, VPN, VLAN. Data Optimisation Technologies Web and Hosting IT Sales - variety of vendors, competitively priced. IT Consultancy Services Network Design and Implementation. ICT Project Management Managed Services - proactive approach to network. Help Desk Cyber Security Services and Tools Disaster Recovery IT Repairs and Service Electrical and Cabling Services Public WiFi Spots Over the past few years, the product offerings at Redfox have continued to grow with focus being placed on tailoring solutions to address the specific risk set faced by businesses operating from regional centres and remote sites. The team at Redfox believe in fostering trusting relationships and are committed to achieving successful outcomes for our clients.

3 REDFOX S VALUE STATEMENT Outstanding Customer Service Customers are our number one priority at Redfox. We listen to our customers and ensure we are designing solutions which will meet or exceed their requirements in order to move their business forward. Fun and Positive Team Environment Our team members are our most valuable asset and we focus on ensuring we all bring out the best in each other through a positive and fun team environment. We foster a culture which is built on team work, professional growth and job satisfaction. To this end, Redfox can guarantee that we have the best minds working together to create the most efficient solution for our clients. At the end of the day, we know how our team members feel about working at Redfox, demonstrating passion and always working towards providing a better work environment each and every day. Honest and Respectful Relationships We believe the foundation of a relationship is trust which can only be received by acting with honesty and respect. This golden rule applies not only to our clients, but also to our team members and suppliers alike. It is the nature of our industry that we are granted control and access to one of the most critical functions of a business. When engaging our services, it is imperative that our clients have confidence they are not only being provided with the best solution but also that their environment is handled with integrity and respect. In this way, we expect the same in return to foster a cohesive and productive relationship. High Standards of Excellence At Redfox our top priority is delivering the best possible solution to our clients. Driven by their hunger for learning, our staff strive to stay up to date with the latest releases and investigate various technologies in order to stay on trend with the current market. Part of our delivery process is ensuring our staff continually up-skill so that their service remains prompt, efficient and thorough.

4 WHAT WE DO Redfox predominantly provides solutions under three main categories, being... INTERNET ENERGY ICT SOLUTIONS Private Links & Multi-sites Wireless Mesh Networks Minespec Solar Trailers & Skids WAN Optimisation Technologies Fixed Wireless Networks Remote Diagnostics Temporary Site Infrastructure WiFi Hotspots Electrical Cabling (ACMA certified) Renewable Energies (coming soon) Energy Audits Testing / Certification Services Network Design & Implementation Project Management Managed Services Hardware and Software Technical Outsourcing ICT Consultancy Help Desk Disaster Recovery Cyber Security

5 INTERNET Redfox designs, builds, and manages a range of wireless communications solutions that meet the unique needs of our clients. CARRIER Redfox is a licensed carrier with the only 100% locally owned network infrastructure in the region, providing fixed wireless broadband to over 700 subscribers. The retail network is available in most areas of Mackay and surrounding regions. It is powered by its own small 24 x 7 Data Centre that has redundant power, cooling, standby generator and redundant 10GbE multi-homed backbone connections. MAJOR PROJECTS Implementation of the first active 10Gbps Core network deployment in Australia for Dalrymple Bay Coal Terminal. Design, construction and management of a large-scale N+1 600Mbps microwave point-to-point ring network for North Queensland Bulk Ports. Designed, constructed, and manage a large scale point-to multipoint fixed wireless network, serviced from a fully redundant microwave point-to-point backhaul ring (Redfox Wireless Broadband product). Designed and installed a 3 year Public WiFi network in the Mackay City Centre in partnership with the Mackay Regional Council. REMOTE AREA PROJECTS Designed, constructed, and managed a number of remote point-to-point microwave links, short term pneumatic pump-up masts and fixed repeater sites for G&S Engineering Services (Calibre Group). Implemented Riverbed WAN Optimisation and Application Acceleration services for a number of mining services companies. Configuration, deployment and management of office-in-a-box solutions to enable communications from remote locations.

6 ENERGY Redfox s newest addition, brings cutting edge renewable energy products to the marketplace. Electrical Services Data Solutions ZED Solutions (coming soon) Commercial & Industrial Installation Maintenance Break fix Fault Finding Relocations Certification / Testing Design & Consultation ACMA certified AV Cabling Optic Fibre Cabling Security Cameras TV Phone Systems Network Infrastructure Grid independence Consumption audits 24x7x365 onsite, grid-backed power. Environmentally friendly. Carbon neutral. Modular & scalable system allowing for growth. Peak shaving ZED SYSTEM TECHNOLOGIES Redfox is proud to present the ZED System which is the benchmark solution in Distributed Renewable Energy technologies. The system is comprised of an integrated solar-thermal electric plant capable of collecting, supplying, and storing clean energy for general consumption. Unlike solar, the ZED System captures all thermal energy and converts this into energy in a manner so efficient that it is possible to reduce your electricity bill on average by 90% - 100%. (Launch Date ETA - October 2016)

7 ICT SOLUTIONS Redfox has a dedicated team of engineers trained across various disciplines whom strive for the highest standards of excellence and customer service. Network Design & Implementation Redfox are experienced in the customisation and creation of solutions not readily available on the marketplace. Our team work hard to ensure that you have a solution suited to your specific requirements and that implementation is both timely and cost effective. ICT Project Management Includes time management, scope verification, QBS creation, work package allocation, change and risk management, sequencing, resource allocation, budget controls and reporting. ICT Consultancy The world of technology is vast, ever changing and it can at times be confusing to navigate the various options available. This is where Redfox are happy to step in as the right advice can save you time and money in addition to improving your business overall functionality. Cyber Security Redfox have launched the resale of a leading security tool used by Defence and other government agencies in the UK. BlueArmour provides an intelligent and automated mechanism to identify, prioritise and respond to critical points of weakness and vulnerability in complex enterprise network infrastructure. Hardware and Software Procurement Redfox have strong relationships with key vendors and we go to great lengths to ensure that the products we recommend are of the highest quality, and suited to your company s requirements. Managed Services Redfox Managed Services is a proactive way to monitor and maintain your business IT environment. By forseeing potential issues, Redfox can minimise both the chance and impact of downtime on your business, thus giving you piece of mind that your IT environment is in the best possible hands. Help Desk Reduce stress and risk by providing technical support to the company s user base. Whether it is a simply query or a more advanced issue, we have the staff on hand ready to respond in order to enable your users to continue working. IT Outsourcing Redfox are capable of delivering an IT professional to your business whom possesses the correct skillset to achieve your business goals over a term suited to you. Whether your needs are for basic IT services, or right through to those large and complex projects, Redfox is ready to help you and your business. Disaster Recovery It is imperative that you consider how soon your business could start running again after a disaster strikes. Redfox are able to advise you on how to implement a Disaster Recovery plan. Whilst we always hope for the best, it is important to plan for the worst. When I think of Redfox I think of reliability, competency and innovation. Redfox provides support to our systems and people, whilst assisting us to look forward to identify emerging technologies, keep us on the cutting edge in our extremely competitive market. John James, QCCS

8 ICT CONSULTING Redfox has a dedicated team of engineers trained across various disciplines whom strive for the highest standards of excellence and customer service. PREVIOUS ICT PROJECTS Implementation of a 500 seat Help Desk for G&S Engineering (Calibre Group). Provision of IT Support and Managed Service for many clients, the largest individual client being over 720 devices. Ongoing preferred supplier contracts with large organisations such as Dalrymple Bay Coal Terminal. Data Centre Design and Rebuild from singular server environment to multi-rack infrastructure solution. Medium to Large IT infastructure relocations, from procurement through to project planning in various locations including Perth and Brisbane. Provision of a Solution Architect to Mackay Regional Council under a 12 month contract. Peace of mind. Expert advice. Prompt Service. Barry Richards, Eastment & Richards ICT CAPABILITIES Servers & Networking Equipment Network Planning Desktops, Notebooks RF Equipment, Licenced & Unlicensed Microsoft, Linux and Cisco O/S Riverbed Optimisation Technology HP, Ruckus, Axis, VMware Cloud Technologies Office 365 Products GEOGRAPHICAL CAPABILITIES Short response locations: Mackay Sarina, Koumala Proserpine, Bowen, Whitsundays Moranbah, Dysart, Coppabella Middlemount, Nebo Glenden Collinsville Redfox can provide services around Australia where required, and have experience travelling for client projects.

9 REDFOX CORPORATION PTY LTD Head Office 31 Milton Street Mackay QLD 4740 P (07) F (07) ABN: