Project-based HP Technology Services

Transcription

1 Project-based HP Technology Services Quick Reference Guide for HP Channel Partners United States only To find the latest version of this Quick Reference Guide (QRG) on the HP Partner Portal, click on Services, then click on Technology Support Services, then HP Integration and Technical Services. The services listed in this QRG are organized into five groupings that reflect the following five phases of the IT Lifecycle: Strategy Design Transition Operation Continual service improvement Always begin your sales approach by describing the features of a packaged HP Technology Services offering to the customer. If the customer s need cannot be satisfied without a Custom Statement of Work (SOW) then request a SOW from HP using the Custom Services web page on the HP Partner Portal. Many custom SOW-based services can be resold by using one of a series of part numbers each of which must be tied to a customer HP-approved HP SOW. Strategy and design HP Consulting A simplified sales model that rewards HP Channel Partners for selling custom HP Infrastructure Consulting Services. HP takes the responsibility of preparing the Statement of Work (SOW) and delivering the services to the customer as the prime contractor. Reseller is responsible for identifying the customer s need, requesting the SOW from HP (expressed as a quantity of Units of Service) and processing the customer s order. Provides a standard discountable part number for ease of quoting and selling in combination with a pass-through SOW agreed to and HP. HK411A1: contain a HP Network Consulting s Provides for generic Network Consulting Services. It can be used, for example, to sell Network Strategy and Planning, Network Readiness Assessment, Network Health Check, Network Design or Network Optimization services. It can also be used to sell Proof of Concept and Testing Services. HK793A1: contain a by the customer and HP before Unified Communications A simplified sales model that rewards HP Channel Partners for selling custom Unified Communications Services. HP takes the responsibility of preparing the Statement of Work (SOW) and delivering the services to the customer as the prime contractor. Reseller is responsible for identifying the customer s need, requesting the SOW from HP (expressed as a quantity of Units of Service) and processing the customer s order. Provides a standard discountable part number for ease of quoting and selling in combination with a pass-through SOW agreed to by the customer and HP. HK942A1: contain a Click here to verify the latest version of this document. Updated September 2011, Rev. 6, HP Restricted. For HP and Channel Partner Internal Use Only.

2 Strategy and design continued Facilities A simplified sales model that rewards HP Channel Partners for selling custom HP Infrastructure Consulting Services. HP takes the responsibility of preparing the Statement of Work (SOW) and delivering the services to the customer as the prime contractor. Reseller is responsible for identifying the customer s need, requesting the SOW from HP (expressed as a quantity of Units of Service) and processing the customer s order. Provides a standard discountable part number for ease of quoting and selling in combination with a pass-through SOW agreed to and HP. HK770A1: contain a HP Cloud Discovery Workshop Customers will gain clarity on cloud concepts, identify the cloud initiatives that can work for their business, discuss how a converged infrastructure can lay the foundation for the cloud, and subsequently draw actionable steps. Topics discussed during the workshop include cloud concepts and architecture, the transformation journey, the service portfolio, financials and ROI, converged infrastructure, security and availability, service management, governance and organization, and the cloud roadmap. 1-Day Workshop: 185 Consulting Units of Service (HK411A1) 2-Day Workshop: 240 Units Additional options will increase quantity of units. Basic Capacity Analysis Provides quantitative capacity and availability information that can help managers allocate facility resources more effectively. Up to 3,000 square feet of floor space Between 3,001 and 6,000 square feet of floor space Between 6,001 and 10,000 square feet of floor space Between 10,001 and 25,000 square feet of floor space Between 25,001 and 50,000 square feet of floor space Between 50,001 and 100,000 square feet of floor space HK399A1 HK400A1 HK143A1 HK144A1 HK145A1 HK146A1 $10,100 $12,350 $14,950 $23,400 $35,100 $42,900 Infrastructure Condition and Capacity Analysis Helps customers understand their availability needs and how their facility infrastructure matches those needs by providing a system-by-system evaluation of the critical infrastructure systems in a facility. This service evaluates power and cooling capacity of the facility infrastructure in comparison with the current power and cooling loads, providing quantitative information that can help in planning for future facility or IT expansion. Up to 3,000 square feet of floor space Between 3,001 and 6,000 square feet of floor space Between 6,001 and 10,000 square feet of floor space Between 10,001 and 25,000 square feet of floor space Between 25,001 and 50,000 square feet of floor space Between 50,001 and 100,000 square feet of floor space HK401A1 HK402A1 HK148A1 HK149A1 HK150A1 HK151A1 $16,200 $23,700 $35,100 $43,212 $49,140 $60,060 Conceptual Planning Service The HP Conceptual Data Center Planning Service provides customers with a single document that contains a cohesive plan for a new data center. Up to 10,000 sq ft From 10,001 to 25,000 sq ft From 25,001 to 50,000 sq ft From 50,001 to 100,000 sq ft Over 100,000 sq ft HK406A1 HK407A1 HK408A1 HK409A1 HK410A1 $ 46,000 $ 66,000 $ 86,000 $126,000 $156,000 Site Selection Service Helps customers quantify the geographic risks and economic cost factors of a data center location and provides customers with site recommendations based on the most viable site option or options consistent with client business strategy. Up to three sites More than 3 sites HK769A1 using Facilities (HK770A1). $25,000 by scope of 2

3 Strategy and design continued HP Predictive Wireless Site Survey Service performed remotely by certified HP Network Consultants to determine projected coverage of wireless access points (APs) within buildings. Service will provide suggested quantity, placement, and associated wireless coverage areas of IEEE a/g/n wireless APs. In addition, HP will provide a representative HP Networking bill of materials (BOM). Each unit of HP Predictive Wireless Site Survey is scoped to include up to three floors and up to 60,000 square feet. For larger survey coverage area, additional units can be ordered. With customer supplied AutoCAD drawings Without customer supplied AutoCAD drawings HL016A1 HL017A1 $1,600 per unit $3,200 per unit HP Network Open Standards Readiness Assessment This workshop features interactive strategy sessions to plan, validate and guide technology migration in your LAN infrastructure from proprietary protocols and vendor specific feature sets to open standards and industry best practices HK794A1 $11,500 HP Client Virtualization Analysis and Modeling Service This service provides comprehensive pre-virtualization analysis, modeling, and planning support for enterprises and data centers. HP CVAM empowers customers grappling with questions regarding virtualization such: What applications and workloads do I have in my datacenter environment, which ones would thrive in a virtualized environment and Identify suitable/unsuitable applications, users, and systems for virtualization. Output from this service includes calculated hardware requirements, optimized physicalto-virtual mappings, application and user analysis, executive summary and recommendations technical documentation. HK026A1 $19,900 HP Virtual Desktop Infrastructure (VDI) Proof of Concept Service Designed to jump-start customers with working knowledge within Virtualized Desktop Infrastructure. Specifically, for those customers that need expert assistance during the initial steps to ensure the infrastructure is configured based on proven best practices within the time frame required by business demands. net bid or can using Consulting Unit of Service (HK411A1). by scope of HP Virtual Server Environment Planning Service Provides planning for current usage, future usage needs and enhanced configuration of Virtual Server Environment (VSE) software. This service includes a review and demonstration of management tools and tasks required to manage the VSE during Proof of Concept or for additional High Level Consulting beyond the deliverables provide by the HP Install and Startup Service for VSE. Simple server environment up to 5 operating system instances Complex server environment up to 15 operating system instances HK028A1 HK029A1 $30,137 $45,342 HP Integrity/9000 Planning Service Includes planning and custom configuration of the server environment. The service begins with a Customer and HP pre-delivery planning session to review and determine the specific requirements of the server environment. Following Customer review and agreement, HP consultants configure specified operating system landscapes and perform verification tests to ensure that the configuration operates and performs as expected. A customer orientation session will provide for a final knowledge transfer of the configuration and management procedures. Simple server environment up to 5 operating system instances Complex server environment up to 15 operating system instances HK030A1 HK031A1 $16,438 $30,822 HP Virtual Capacity and Planning Assessment Introductory Service An introductory service that provides preliminary information needed for the Customer to make an informed decision on how to proceed toward a virtualized environment, by presenting a high-level description of the proposed environment, industry-standard costs and potential cost savings for the Customer. HJ912A1 $7,795 HP Virtual Capacity Advisor Planning and Design Assessment P2V Targeted for Customers planning to proceed with server virtualization. It provides an in-depth study of the Customer s environment to determine the business and virtual server environment architecture requirements including precise costs and potential cost savings. HJ913A1 $38,995 HP Virtual Capacity Advisor Planning and Design Assessment P2V and V2V Assists Customers with consolidating to new virtualized environments, and it will help show enhanced usage and planning between existing virtualized environments. HJ914A1 $35,295 HP Network Architecture and Design Service Sell this service to enterprise customers ready to start detailed design, and detailed implementation planning. This service provides scalable and comprehensive Network infrastructure design based on a unique HP Reference Architecture for Networks. This service includes: A detailed requirement analysis Expert objective recommendations Site survey, logical and physical design Network Security design Network Management rationalization Bill of material and implementation plan be purchased using Network Consulting. 3

4 Transition Integration services Integration A simplified sales model that rewards HP Channel Partners for selling custom HP Infrastructure Consulting Services. HP takes the responsibility of preparing the Statement of Work (SOW) and delivering the services to the customer as the prime contractor. Reseller is responsible for identifying the customer s need, requesting the SOW from HP (expressed as a quantity of Units of Service) and processing the customer s order. Provides a standard discountable part number for ease of quoting and selling in combination with a pass-through SOW agreed to and HP. HK033A1 contain an SOW signed by the customer and HP before HP Network Integration Unit of Service Provides for custom deployments and network integrations. Includes the integration of new equipment via installation and startup services, large scale network migration projects, project management services, and deployments ranging from factory installed configurations to custom on-site deployment. This includes integration of 3rd Party products as part of a custom solution implementation. HK792A1: contain a by the customer and HP before Unified Communications Unit of Service A simplified sales model that rewards HP Channel Partners for selling custom Unified Communications Services. HP takes the responsibility of preparing the Statement of Work (SOW) and delivering the services to the customer as the prime contractor. Reseller is responsible for identifying the customer s need, requesting the SOW from HP (expressed as a quantity of Units of Service) and processing the customer s order. Provides a standard discountable part number for ease of quoting and selling in combination with a pass-through SOW agreed to and HP. HK942A1: contain a Migration services Entry Storage Data Migration for Windows Transfers customer information between storage devices operating in a Windows environment Base Service Extension UJ712E/HJ907A1 UJ713E/HJ908A1 $5,720 $2,570 Storage Data Migration Services Transfers customer information to storage array technology using LAN, WAN, or SAN connectivity. HP Storage Data Migration for XP/P9000 SVC HP Storage Data Migration for EVA/P6000 SVC HP Storage Data Migration for NAS SVC HP Storage Data Migration Mainframe SVC HP Storage Data Migration Open Sys SVC HP Storage Data Migration for 3PAR SVC NOTES: Please use the Data Migration Quote Assist Tool (QAT) to determine correct SKU and quantity. Find a link to the QAT on the HP Partner Portal, click on Services, Technology Support Services, HP Storage Services, Transition Services, HP Storage Data Migration Quote Assist Tool. Some complex or large opportunities may require the assistance of an HP Business Developer. For those opportunities, please engage HP by submitting a Custom Services Partner Request Form (found on the HP Partner Portal, click on Services > Technology Support Services > Custom Services). A HP Business developer will help identify the appropriate SKU and quantity required. HK691A1 HK692A1 HK693A1 HK694A1 HK695A1 HK927A1 HP Migration VI3 vsphere Migration of VMware VI3 to VMware vsphere. Up to 3 ESX servers and up to 50 virtual machines Up to 10 ESX servers and up to 250 virtual machines UK838E/HK138A1 UJ717E/HK139A1 $11,000 $16,500 HP Network Migration Service This service helps customers to transition from proprietary to open standards network infrastructures that deliver flexibility and better ROI. This service accelerates the migration and provides a reliable transition managed by HP s Certified Project Managers. The methodology used leverages HP s best practices that were developed during HP s Data Center Transformation project. Services highlights: Proven HP project management methodology and network experts ensure successful network design and execution of migration. Deliverables: Logical and physical design, a migration plan plus a detailed bill of materials and implementation plan. net bid or can using Network Consulting Unit of Service (HK793A1). by scope of 4

5 Transition continued Relocation services HP Relocation Offers complete management of equipment relocation activities at a fixed fee. Available for a single system, multiple systems, an entire Data Center or the consolidation of multiple Data Centers into one or more locations. Activities include planning, de- and re-installation, transportation and insurance coverage. Provides a standard discountable product number for ease of quoting and selling in combination with a pass through Statement of Work agreed to and HP. HB242A1 contain an Relocation Services Offers complete management of equipment relocation activities at a fixed fee. Available for a single system, multiple systems, an entire Data Center or the consolidation of multiple Data Centers into one or more locations. Activities include planning, de- and re-installation, transportation and insurance coverage. net bid, which requires Partner to be the Prime, or can be purchased using Integration (HK033A1). by scope of Project management services Project Management Services Professional project management capabilities applied to the customer s specific situation. net bid, which requires Partner to be the Prime, or can be purchased using Integration (HK033A1). by scope of work Deployment services HP ServiceGuard Implementation Service Provides for the implementation of HP ServiceGuard in: HP-UX environment Linux environment HA293A1 HA131A1 $36,000 $36,000 HP-UX Onsite Partitioning Service Provides for the creation of hardware partitions in HP9000/Integrity Servers. Delivered at your site on servers already installed, this service has three stages: analysis and planning, implementation, and testing. Additional Onsite Partitioning Service HA133A1 HA133A1#001 $3,750 $1,250 Deployment Services HP has a comprehensive portfolio of deployment services, ranging from factory-based implementation to on-site standard or custom deployments. Custom and standard deployments can be applied to most IT technologies. Examples of technologies addressed include HP Desktop and Laptops, HP Storage (including P4000 SAN products), Industry Standard Servers, Business Critical Servers, Integrity Servers, ProCurve Switches and Hubs, and Linux. Details (including part numbers for available packaged services) can be found in the Services section of the HP Partner Portal. varies dependent on technology and level of deployment service. 5

6 Transition continued Enhanced Implementation of SAN Service Service provides for design and implementation of a new Storage Area Network (SAN) or the addition of switches or capacity to an existing SAN. This service is a common and appropriate service to sell with SAN switch, EVA/P6000, 3PAR, and P9500 storage sales opportunities. There are also options for C-Class server based SANs, or to simply add hosts to an existing SAN. Deliverables include: Service planning review service expectations and validation of pre-delivery requirements Service deployment design, implementation planning and configuration Installation verification tests (IVT) Connectivity testing, switch accessibility to hosts ad storage and demonstrate alternate pathing Customer orientation session Review the SAN implementation, configuration and documentation Project management Work with the customer to manage the integration, development and delivery of the service. EISS accommodates newer technologies such as SAS, FCOE, FICON, and SAN encryption as well as SAN extension technologies such as routing, FCIP, and iscsi extenders. EISS uses scalable pricing (Level 1 Tier 1 Level 2 Tier 13) including the ability to apply a Custom One Day Service Unit (Level 3 Tier 14) to a Custom SOW developed by HP. Level 1 Tier 1 Level 2 Tier 13: Uses various Fixed or Flexible HP Care Pack Service SKU #s Level 3 Tier 14: UT037E/ HA115A1 #54K contain an $7,000 $91,000 Operation Operation services Operations A simplified sales model that rewards HP Channel Partners for selling custom HP Infrastructure Consulting Services. HP takes the responsibility of preparing the Statement of Work (SOW) and delivering the services to the customer as the prime contractor. Reseller is responsible for identifying the customer s need, requesting the SOW from HP (expressed as a quantity of Units of Service) and processing the customer s order. Provides a standard discountable part number for ease of quoting and selling in combination with a pass-through SOW agreed to and HP. HK034A1 contain an Server operation services Data Sanitization Service Protects the customer from the risk of important information being retrieved from retired hard disk media by unauthorized parties. Additional host Additional volume HA137A1 HA138A1 HA139A1 $1,750 $120 VMware Health Check Analysis for VMware Virtual Servers Performs an analysis of the defined virtual infrastructure. This includes data collection and analysis of ESX hosts, VirtualCenter/vCenter server and their associated virtual storage, networking, and security. After analysis of the collected data, a report is provided documenting findings and recommended actions to optimize the performance of the observed VMware systems and infrastructure. HK052A1 $8,400 Custom Operation Services Use for consulting type service activities (for example planning, optimization, system admin service and patch management) related specifically to BCS and ISS product platforms. using Operations (HK034A1). Storage operation services XP/EVA Performance Analysis Service Provides data collection, detailed I/O analysis, and enhancement recommendations for HP StorageWorks XP/EVA Disk Array. HA208A1 $10,500 EVA Firmware Upgrade Service One time deployment service to update firmware for the HP StorageWorks Enterprise Virtual Array (EVA). Designed to upgrade the firmware on 1, 2 or 5 EVAs to the latest specification of firmware for both controllers and disk drives. 1 EVA Firmware Upgrade 2 EVA Firmware Upgrades 5 EVA Firmware Upgrades HG230A1 HG231A1 HG232A1 $4,400 $7,000 6

7 Operation continued Storage Operation Services Use for consulting-type service activities (e.g., capacity planning, design and optimization) related specifically to storage products. using Operations (HK034A1). Software operation services Performance Analysis for SAP Systems Service Provides a one-time, thorough snapshot of the customer s SAP systems performance, identifies the source of existing bottlenecks, and predicts critical areas where future bottlenecks may occur. Includes 2 measurement sessions across 3 systems Each additional system (must purchase HA203A1 first) HA203A1 HA204A1 $7,200 $540 Cluster Consistency Service Ensures configuration consistency through diagnosis and monitoring of changes critical for application operation and restart after failover. 2 3 node cluster Each additional node (must purchase HA243A1 first) HA243A1 HA244A1 $7,800 $2,600 Microsoft Operation Services Use for consulting type service activities (for example planning, design and optimization) related specifically to both the Microsoft Windows operating system and application-related technologies. using Operations (HK034A1). by scope of work Network operation services HP Network Open Standards Readiness Assessment This workshop features interactive strategy sessions to plan, validate and guide technology migration in your LAN infrastructure from proprietary protocols and vendor specific feature sets to open standards and industry best practices HK794A1 $11,500 Network Operation Services Use for consulting-type service activities (for example capacity planning, design and optimization) related specifically to network products or environments. using Network Consulting (HK793A1). Resource and technical assistance Additional Technical Assistance Generic credit (equivalent to one person-day) that can be applied to the cost of an HP to complete tasks and activities including assistance with design, implementation, migration, and project management. Choose the Fixed or Flexible SKU # based on the primary platform to which the service is applied. BCS: UU096E/ HA334A1 ISS: UL160E/ HK928A1 HP Storage: UU097E/ HK947A1 $2,300 $2,300 $2,300 7

8 Continual service improvement Optimization services Improvement A simplified sales model that rewards HP Channel Partners for selling custom HP Infrastructure Consulting Services. HP takes the responsibility of preparing the Statement of Work (SOW) and delivering the services to the customer as the prime contractor. Reseller is responsible for identifying the customer s need, requesting the SOW from HP (expressed as a quantity of Units of Service) and processing the customer s order. Provides a standard discountable part number for ease of quoting and selling in combination with a pass-through SOW agreed to and HP. HK035A1 contain an Operational Risk Assessment Focuses on operations and maintenance to identify vulnerabilities associated with building systems, processes, and the most common risk of all: human error. Limited to data centers less than 50,000 square feet in size. HK404A1 $39,000 Network Optimization Services Optimization Services provide improved performance through an optimized network infrastructure. These services include LAN performance optimization WAN acceleration Network scaling and upgrades WLAN optimization study By providing end-to-end visibility of the customer s network infrastructure, HP Network Consulting Network Optimization Services allow the IT organization to achieve greater ROI on capital investment. This service ensures critical applications meet performance SLAs by proactively detecting problems via continuous monitoring during production. using Network Consulting (HK793A1). ITSM Capability Assessment for Data Centers Evaluates the capabilities of the Facility Infrastructure design strategy, maintenance strategy and maintenance practices in support of the delivery of IT services. The service is meant to complement existing IT focused ITSM capability evaluation methodologies, tools and services by providing additional depth in reviewing the data center space, power and cooling assets on which IT service delivery processes and equipment is based. Up to 10K sq ft Greater than 10K sq ft HK998A1 HK999A1 $13,500 $17,500 Critical Facilities Optimization Service Data center consulting engagement targeted at providing optimization strategies for existing data centers frameworks and facilities environments. HP Critical Facilities Consulting (CFC) team utilizes time-tested, deliberate frameworks, processes, toolsets, and highly experienced consulting team members to thoroughly assess, review, and analyze current data center frameworks and facilities environments so as to enable much higher levels of efficiency, scalability, and predictability for existing data center facilities. <5K sq ft 5K to 10K sq ft 10K to 15K sq ft 15K to 20K sq ft 20K to 30K sq ft 30K to 40K sq ft 40K to 50K sq ft 50K to 60K sq ft 60K to 70K sq ft 70K to 80K sq ft 80K to 90K sq ft 90K to 100K sq ft HL221A1 HL222A1 HL223A1 HL224A1 HL225A1 HL226A1 Hl227A1 HL228A1 HL229A1 HL230AL HL231A1 HL232A1 $45,000 $65,000 $75,000 $85,000 $95,000 $105,000 $115,000 $125,000 $135,000 $145,000 $155,000 $165,000 8

9 Continual service improvement continued ITSM Assessment Services ITSM Quick Assessment Services An HP-facilitated workshop allowing a customer to compare and contrast their IT infrastructure and processes against their availability and other business goals and to compare these with industry best practices for reliable service delivery. Standard environment Virtualized environment HA248A1 UJ721E/HK412A1 $7,200 $7,200 ITSM Intermediate Assessment Provides identification of major areas of risk to the delivery of reliable business solutions and develops key recommendations to address those risks. HA252A1 $36,000 ITSM Comprehensive Assessment Provides in-depth assessment of the efficiency and effectiveness of the technology and IT service management practices underpinning the reliable delivery of key business solutions. HA250A1 $72,000 IT security and risk assessment services HP Security Quick Assessment Service HP-facilitated workshop which allows the customer to compare and contrast their security infrastructure, policy and processes against industry best practices (ISO 17799). An introductory service, intended to provide an awareness of potential vulnerabilities and priorities for service improvement. HB069A1 $7,200 Basic Remote Security Vulnerability Assessment General security consulting, security policy review and a scan of 15 customer perimeter-facing IP addresses. Customer will be provided a comprehensive report with findings, recommendations, and industry best practices. This service is delivered remotely and is the perfect solution for small to mid-sized companies. U9619E $1,995 Enhanced Remote Security Vulnerability Assessment Includes all of the features of the Basic Assessment (U9619E), but can include up to 50 perimeter-facing IP addresses. Delivered remotely, this is a great fit for larger mid-sized companies with distributed sites. U9620E $2,995 Security Enhancement Ordered in increments (units) of one hour of service, it provides additional custom security service beyond the standard deliverables included in either Basic (U9619E) or Enhanced (U9620E) Remote Security Vulnerability Assessment. For example, your customer may determine that, in addition to the deliverables of U9620E, they require an on-site vulnerability assessment. In that case, the HP security consultant will discuss the details with your customer, determine the appropriate amount of time required to deliver the service and specify a quantity of Units of Service, equal to the time required, to from you. U9621E $250 Power and cooling services Thermal Quick Assessment Recommended for customer data centers experiencing thermal problems or preparing for high-density installations for data centers up to 15,000 square feet of floor space. HK158A1 $9,600 Thermal Comprehensive Assessment This service includes the features of the Thermal Quick Assessment. In addition, HP will perform 3D modeling of the entire data center supply and return air flows. Recommended for data centers where some portion of the data center is populated with high-density racks. Up to 10,000 sq ft From 10,001 to 25,000 sq ft HK159A1 HK160A1 $23,000 $34,000 Energy Efficiency Analysis Helps customers manage the efficiency of their facilities by calculating baseline energy efficiency (PUE) and greenhouse gas emission metrics by identifying mechanical, electrical and operational issues in the facility that impact energy efficiency, and by providing recommendations and actions to improve the efficiency of the facility. Up to 5,000 sq ft From 5,001 to 10,000 sq ft From 10,001 to 25,000 sq ft From 25,001 to 50,000 sq ft From 50,001 to 100,000 sq ft HK403A1 HK153A1 HK154A1 HK155A1 HK156A1 $24,000 $34,500 $40,000 $45,000 $57,500 9

10 Continual service improvement continued Infrastructure optimization assessment services System Healthcheck Service Provides a technical assessment of the customer s computing environment. Service is designed to identify security, system performance, and availability problems before they can affect the customer s critical operations. Onsite (one day of advisory consultation included) Remote (brief telephone consultation included) Direct (no consultation included) HA272A1 HA277A1 HA278A1 $3,000 $1,000 $199 Quick Assessment for BladeSystem Environments This service is recommended for customers who have concerns with the ability of their data center infrastructure to manage high density blade server deployments. This service assesses space, power and cooling resource requirements for HP BladeSystems. UE234E $9,600 HP ServiceGuard Audit Service Ideal for assuring optimal configuration of a customer s current ServiceGuard environment (HP-UX or Linux). be purchased using Improvement (HK034A1). System Resilience Assessment Identifies potential points of hardware failure that can impact the customer s HP system. This service helps the customer configure the key features that can increase system resilience. HA276A1 $2,150 HP Insight Software Operational and Performance Review Service Technical and operational guidance on HP Insight Control Suite software products. The intention of this service is to improve performance, reliability, and future expansion using HP Insight Control Suite software. UJ718E/ HK212A1 $6,000 Assessment for SANs Services Offers customized technical and operational guidance to customers employing HP storage subsystems and an associated interconnecting SANs infrastructure. HE807A1 $7,000 Assessment for 3PAR Storage Service Provides a health check based on system configuration, capacity, supportability, and interoperability for a HP 3PAR Storage System. Recommendations are provided based upon best practices. HK926A1 $7,000 Document Capture & Security Assessment The HP Document & Security Assessment Service is a packaged consulting service that offers an analysis of your business s document processes, specifically focusing on opportunities to transform paper documents into electronic files. Base Service 8 Hour Service Extension HA534A1 HB975A1 $10,500 HP Networking Open Standards Readiness Assessment Service Assesses the current customer network modules (e.g., Data Center, LAN, WAN) and provides open standards migration guidance and recommendations, leveraging HP s experience with transformation of multi-vendor network environments HK794A1: Upfront sale with products $11,500 HP Network Assessment Services Ideal for assessing your customer readiness for implementing a new technology. This service includes a discovery phase where HP Experts perform the following tasks: Planning and discovery workshop Collection of network level statistical information Business and functional viewpoints interviews Technical viewpoint interviews using Network Consulting (HK793A1). Provide feedback on this document Forward to a colleague Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein HP Restricted. This document contains confidential and/or legally privileged information. It is intended for HP and Channel Partner Internal Use only. If you are not an intended recipient as identified on the front cover of this document, you are strictly prohibited from reviewing, redistributing, disseminating, or in any other way using or relying on the contents of this document. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. 4AA1-7628ENUS, Created January 2008; Updated September 2011, Rev. 6