Company Profile SAVIOURS. SECURITY SERVICES (SMC-PVT) LTD. Formally known as Saviours Security Services (Pvt) Ltd.

Transcription

1 Company Profile SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. Formally known as Saviours Security Services (Pvt) Ltd.

2 MESSAGE BY THE CHIEF EXECUTIVE OFFICER I avail this opportunity to congratulate you on your first step for selecting Saviours to safeguard your premises. This Company was founded in 2006 by a group of professionals with the aim of extending a helping hand to the private corporations and domestic users. The Company by the grace of ALLAH has grown in size and stature over the years and is recognized on merit as one of the few effective / efficient private security company in the country. The hallmark of our success in the business is professional approach, sincerity of purpose for the faithfulness and dedication to our value clients. We in SAVIOURS work on four main principles i.e. Commitment, Credibility, Quality Services and Cost Effectiveness. This is our mantra and I can proudly say that our people have adopted it successfully. We have a rich experience of several years with various types of clients. With effective command and control system spread all over the country, we are well placed to provide effective security to your outfit. Please try our services. I guarantee that it will be satisfying experience for you. Yours truly, Muhammad Yunis Brigadier Muhammad Yunis (Retired) Chief Executive Officer Saviours Security Services (SMC-Pvt) Ltd.

3 About Us Saviours Security Services (SMC-Pvt) Ltd has earned a strong reputation over the past years for responding to customer needs and for creating safety and security measures designed to meet those needs. We have compiled a respectable roster of satisfied customers over the past years. We are an established and recognized company that has been built based on quality and effective service delivery. With a team of highly trained and capable professionals, we are continuously upgrading our technical skills, equipment, arms & ammunition stocks according to the latest advancements and threat perception. We are devoted to provide a wide range of services as per the clients satisfaction. Saviours Security Services (SMC-Pvt) Ltd is an initiative led by our Chief Executive Officer having a vast experience of military service, to carry forward business standards based on commitment, devotion and excellence coupled with the management skills of our officials. Saviours Security Services (SMC-Pvt) Ltd has successfully completed its counterparts in the private security sector and established a strong foot holds in terms of client portfolio and infrastructure in Pakistan. Saviours Security Guards offer best services to its customers and employees by having a merit based guards selection criteria and performance based training, which includes mental and physical exercises, designing and executing a performance and client satisfaction based monitoring and evaluation framework, establishing a quick, flexible, effective and efficient Command and Control Centre and Communications System and by providing modern security related equipment facilities to our employees. SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 03

4 Vision To achieve Excellence in the Field of Private Security Services in Corporate Sector. Obejctives We believe in being a customer oriented company and providing superior customer satisfaction. By delivering quality services and fulfilling the need to be safe and secure in one s transactions, we seek to gain competitive edge and market leadership in Pakistan. Adapting to a dynamic market and responding to customer s changing requirements, we strive to prove a safer future for our stakeholders. Our strategy is to promote a customer friendly culture in our organization and emphasize on our belief that client s need should get the top priority. For us, the client is like a family, one that is to be taken care of with determination. Therefore, we wish to understand our clients preferences and requirements and effectively deploy the skills and resources of our organization to satisfy them. SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 04

5 SAVIOURS Processes & Services Guard Selection Criteria and Job Training Security Guards are enrolled strictly on merit after proper induction procedures which include testing of physical flexibility and strength as well as mental alertness and fitness. Most of Saviours Security Services (SMC-Pvt) Ltd guards belong to the Armed Forces and their selection and maintenance is dependent upon their physical appearance, health, age, duration of service in the armed forces and character. Each Regional Office maintains and operates a training room with requisite facilities to enhance the capacity of guards in weapon handling and firing for various jobs and locations. We also focus training on first aid, personal search vehicle search, fire fighting emergency response procedure and health and safety at work. In addition, Saviours Security Services (SMC-Pvt) Ltd also provide on job training and specialized training such as Security and Protection Courses from the Elite Police Training School and Askari Guards. SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 05

6 Monitoring & Evaluation Saviours Security Services (SMC-Pvt) Ltd UNDERSTANDS THAT THE PURPOSE OF Monitoring and Evaluation is not to inspect but to facilitate its guards and customers towards establishing a better working relationship. Therefore, the M&E unit ventures to seek facts and faults in its business operations and make remedies accordingly. Saviours Security Services (SMC-Pvt) Ltd M&E Framework is based on providing the right input in terms of guards and equipment and achieving the right outcome in terms of establishing a compact security system for its clients. The M & E ensures that the guards are providing services by creating a safe and secure satisfaction. The guards are duly rewarded for their acts of valor and good performance. This motivates the guards in performing their tough tasks more effectively and efficiently. On the ground, duty supervisors check the performance of the guards at different locations on daily basis and report back to the Manager Operations. In addition, surprise checks are conducted randomly to inspect the uniforms, weapons, turn out and performance of guards. The margin of error in safety and security is minimal; therefore, appropriate action is taken against the violators. Feedback from clients is taken on regular basis. Command & Control Centre Saviours Security Services (Pvt) Ltd operates throughout Pakistan with itshead Office in Islamabad and regional offices in major cities including Karachi, Lahore and Peshawar along with sub offices in small cities and towns. Each regional office operates a Command and Control Centre on round the clock basis to monitor the deployed guard s performance. Moreover, the Head Office has a duty officer on the desk 24 hours a day and 7 days a week to keep a constant contact with Regional and Sub Offices to receive daily feedback. Communication System Along with Command & Control Centre, Saviours Security Services (SMC-Pvt) Ltd has established an effective line communication system from its head office down to regional and sub offices. Besides the line communication, all officers down to supervisors and night checkers are equipped with cell phones. Saviours Security Services (SMC-Pvt) Ltd maintains an authorized wireless frequency and operates using walkie talkies and vehicle mobiles set wherever required. Emergency situations are dealt with through the Command and Control Centre. Digital Security System We arrange the latest technology devices such as state of the art CCTV, alarm systems, metal detectors and walk through gates. There are no voids in our security solutions. We also provide following specialist services; - Security audits and inspections. - Digital Security. SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 06

7 Facilities & Guard Policies Package - The guards are paid compatible salary package and overtime with incentives in the form of year increments. Timely payment of salaries at deployed places is ensured. Provisions - Two pairs of company uniform including a pair of shoes, cap, belt and socks are issued to guards as his personal kit. - Quality weapons with ammunition are provided to the guards. - Saviours Security Services (SMC-Pvt) Ltd arranges single accommodation for the guards in case of non-availability at the location. - Pick and drop service (where required) is also provided. Guard s Fighting Ability Most of security guards and supervisors are retired personnel from Armed Forces and have been amply trained during their active service. However, the Company has also established training rooms at Regional Offices to impart initial and on job training to the Guards, refresher training sessions are carried out regularly at different intervals. Depending upon the sensitivity of Saviours Security Services (SMC-Pvt) Ltd clients, special sessions are also conducted as part of on job training. In addition, to ensure fitness and agility to perform standing duty, the maximum age limit for guards is laid down as maximum 50 years. Guard s Educational Qualification Most of security guards being ex-soldiers are either matriculates or have received education from Army during their service. Education of civilian guards is generally Matric and above SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 07

8 Organizational Chart SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 08

9 Acknowledgement of renderd security services to our valued clients GEOFIZYKA KRAKOW LTD We feel pleasure in placing on record that M/S Saviours Security Services (SMC-Pvt) Ltd are providing security services to our site since 28th January, The services being rendered by the security staff at our work premises are excellent and we express our satisfaction over their performance. Their staff is punctual, dutiful and their performance is of high standard. Their checking and supervisory system is exceptionally good. Dr. IVAN Vrubel, Country General Manager SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 09

10 Acknowledgement of renderd security services to our valued clients WI-TRIBE - PAKISTAN Saviours Security Services (SMC-Pvt) Ltd has been providing security services to M/s Wi-Tribe (Pvt) Ltd since year Their guards are smart, vigilant, honest and always display positive / responsible attitude. We acknowledge the excellent security services rendered by the Company and we hope that they will keep serving our organization with similar zeal and efficiency. Col (R) Khalid Javed Director Security Services, Head Office, Wi-Tribe Pakistan, Islamabad SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 10

11 SECP Certificate of Incorporation SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 11

12 SECP Registration SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 12

13 SECP Registration SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 13

14 Security Services License from Govt. of Punjab SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 14

15 Security Services License from Govt. of Pakistan SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 15

16 Security Services License from Govt. of Sindh SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 16

17 Security Services License from Govt. of KPK SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 17

18 APSAA Membership Certificate SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 18

19 EOBI Registration Certificate SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 19

20 IESSI Registration Letter SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 20

21 Affidavit SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 21

22 NTN Certificate SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 22

23 FBR Online Verification SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 23

24 SECP Certification SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 24

25 SECP Certification SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 25

26 Pakistan Banks Association Registration SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. 26

27 SAVIOURS SECURITY SERVICES (SMC-PVT) LTD. Head Office: Suite # 19, 2nd Floor, Rehmat Centre, I-8Markaz, Islamabad Ph: Fax: saviours786@gmail.com General Manager (Operations) MAJOR (R) MUHAMMAD RAFIQUE Cell: General Manager (Marketing) LT COL (R) BAHADUR KHAN MALIK, TI (M) Cell: ,