PayPal Standard Sandbox Testing

Transcription

1 PayPal Standard Sandbox Testing Updated June GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 1

2 PayPal Standard Sandbox Testing How it works At the developer Sandbox site, ( you need to first sign up for a developer account. Once signed up you will need to create at least two tests accounts, a Business Account to represent the merchant, and a Personal Account to represent the buyer. You can use the preconfigured test account option or manually create your own. It s recommended to simply use the preconfigured option since the credit card numbers and bank accounts are auto-generated for you. The testing process Overview Test your application by creating a Sandbox account for each user entity represented in your PayPal transactions. When testing, use the test accounts in place of all the live accounts you will use while processing live transactions. 1. Configure the GTX to resolve to an external DNS. 2. Create a PayPal Developer account at the Developer website at developer.paypal.com. 3. Create 2 Sandbox accounts: Business and Personal. 4. Note your test Personal Card Cards 5. Configure your Instant Payment Notification and Encrypted Payments Settings 6. Configure in Control Center 7. Begin testing CREATE DEVELOPER ACCOUNT Before you can create your test accounts you must first create a developer PayPal account. This account is used to log into the Developer site. Important: if you already have a own personal PayPal account you most likely won t be able to use the same address. Navigate to the developer test site: and select Sign Up to create your account GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 2

3 CREATE SANDBOX TEST ACCOUNTS To create a test account in the Sandbox: 1. Log in to the Developer site at and navigate to Applications > Sandbox Accounts. Important: you MUST create both a Business and Personal Account. The Personal Account generates the testing Credit Card payment information you will need to enter at the web client GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 3

4 Click Create Account button Step 1 Create Business Account Fill in the Seller data, optioning to create both a credit card and Bank Account with a balance amount and change the default password. Note: accounts created are not real. The accounts are automatically confirmed and are only valid in the Sandbox. Hint: write down the address and password. These are used to log in to your seller account and will be used in Control Center GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 4

5 Confirm your Business Account Select the Profile tab At this point, review but ignore the Profile, API credentials, and Funding tabs Settings tab Important: do not enable Payment Review and Negative Test Mode! If you enable Payment Review, the status of all test transactions is Under Review until you manually accept them GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 5

6 Step 2 Create your Buyer Account Select the Personal radio button: Fill in the account creation fills to create your credit card and bank account. Once the account is created, select Profile to view your account information and obtain your credit card information GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 6

7 Select Funding Hint: write down your credit card information because this will be used later at the GoPrint Web Client to purchase your print funds. Do not enable Payment Refund!!! 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 7

8 Log in to your Business Account Check your Business Account then click ENTER SANDBOX SITE You are redirected to the Sandbox Site: GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 8

9 From My Account, click the Profile tab to expand the drop down and select MY SELLING TOOLS Configure the Confirmation Return URL Click Instant Payment Notifications 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 9

10 Enter the External FQDN URL of the GTX with the required URL Select: IPN messages: Receive IPN Messages Completed URL: 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 10

11 Configure the PayPal Public Key and generate your Cert ID 1. Selling Tools More Selling Tools (found in gray box at bottom of page) 2. Encrypted Payment Settings 3. Select to Download PayPal Public Certificate Place the PayPal Public key in the GS4\Certs\ directory (not required but makes it easy to manage. Have clients keep a backup copy someone else! 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 11

12 DO NOT CLOSE THIS PAGE, YOU WILL NEED IT IN A BIT TO UPOAD YOUR GOPRINT PUBLIC KEY AND GENERATE YOUR CERTIFICATE ID. Open Control Center: Create your PayPal Standard Connector Important: 1. PayPal Address: Enter your Business Sandbox account NOT your Developer Login Account. 2. Environment Make sure SANDBOX is selected GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 12

13 3. Enter the Path to the PayPal Public Certificate file Upload The GoPrint Public Key to PayPal in order to generate your Certificate ID 4. Click Export Your Public Certificate button 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 13

14 Save it under your GS4\certs directory Navigate back to PayPal to upload your Certificate. Hint: At this point, your PayPal Login has most likely timed out and you will need to log in again GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 14

15 If successful your Certificate ID was generated. Copy and Paste the Certificate ID in your PayPal Certificate ID field and SAVE 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 15

16 YOUR PAYPAL STANDARD CONFIGURATION IS COMPLETE If you think you re having issues with the client s firewall allowing inbound port 7768 you can have the GTX listen on Port 80: since this port is usually open on most firewalls. Important: to listen on Port 80 you must make sure the WWW service isn t installed and running on the GTX server or any other application is listening on this port. Final GoPrint Configuration Step 1 Enable the Quota Purse to represent the credit card payment purse Navigate to: Accounts Class Definitions Default User Class (or other) 1. Check Quota 2. Purse Name: enter a user-friendly name used to display to users 3. Save 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 16

17 Step 2 Enable the credit card purse at the PayPoint 1. Back to the main page, select your PayPoint 2. Select the Financial tab 3. Check Default User Class Credit Card Fund Quota (or your choose name. The dialog box expands displaying the following settings. 4. Expand the Add Value Option drop down menu and select Credit Card to Quota 5. Save HINT: If not selected the Credit Card Add Value option will not appear at the web client GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 17

18 Testing Login to web client and select Add Value then walk through the payment process. Enter AMOUNT CONFIRM 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 18

19 At this point, you are taken to the physical PayPal Website: Note: this is the difference between PayPal Standard and PayPal Pro. With PayPal Pro the necessary API s are in place to allow transactions to take place within the web client: or as PayPal Standard states, directly on your website. Here you have two options to pay: Option to pay with PayPal account or Credit Card: Test with both: If successful, you will be redirected to the GoPrint web client confirmation page GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 19

20 If the Thanks for your order confirmation appears you don t have the Return URL correct or enabled. You MUST click the Return to Facilitator accounts Test Store to return back to the web client. Network issue or issue with PayPal website 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 20

21 CONFIRM YOUR TRANSACTION Go to My Account Transaction History to confirm the transaction Reviewing transactions Use Credit Card Transactions to view pending and completed transactions GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 21

22 Incomplete transactions display as Started and in PINK Started transactions are failed transactions and usually the result of networking issues. GoPrint doesn t make an attempt to re-establish a connection to PayPal so Started transactions can be considered as lost. It s important to note, the transactions commonly complete at the PayPal end. When this happens the client has the option to click DETAILS and manually approve the transaction GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 22

23 Click OK to confirm Transaction Confirmed and amount added to account. Financial Reports 1. Credit Card Usage Report 2. Credit Card Transactions 2014 GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 23

24 Credit Card Usage Report Transaction Inquiry Under every credit card gateway there s the option to View Transactions GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 24

25 Click the Trans# number to view what Quota Account it was posted to. Troubleshooting When your customer does online payment through Paypal, your customer successfully finishes payment and returned to your site. Instead of Payment Accepted, order status is Awaiting PayPal payment. This issue could also happen in Sandbox (testing mode) GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 25

26 The Cert ID generated doesn't' match the GTX Public Key. In other words, the server name in the Publics keys don't match. Delete the Certificate ID and Export and Upload the GTX Public Key again. The FQDN and external IP are incorrectly configured and/or Ports 7768 or 80 are not open inbound to the GTX server. Also, when experienced randomly, networking issues between PayPal exists GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 26

27 If Thanks for your order confirmation appears, you don t have the Return URL correct. You MUST click the Return to Facilitator accounts Test Store to return back to the web client. This error indicates an issue with the Instant Payment Notification URL 1. An issue with the PayPal server exists. PayPal server may be down. 2. Ports 7768 or 80 are blocked 3. A typo exists for URL under PayPal Manager. Should be: GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 27

28 The certificate may be an experience certificate or a Sandbox certificate is still on use after switching to Live mode. Log in to your PayPal manager site and download the correct certificate GoPrint Systems, Inc., All rights reserved. PayPal Standard Configuration Guide 28