NEW PROMOSHOP Released on 25th of June 2014

Transcription

1 NEW PROMOSHOP Released on 25th of June

2 Case 1: USERS WHO HAVE EBP ACCESS. User will log in into EBP system as usual, and will enter into purchasing menu. To select Seri Catalog will have to do the following: In this way the user will be driven into accessed in order to compose the shopping basket. 2 catalogue. The website will be

3 Once on, the user will already be logged. Thanks to the new automatic recognition system called single sign on (SSO). The user was used to find these boxes at the top of the web page. In this new Promoshop version he/she can find them at the bottom of the page, and download the Promoshop catalogue. 3

4 There are three new boxes MY ACCOUNT, MY ORDER and LOG OUT at the top of the page. Clicking on MY ACCOUNT the user can check all the information already saved, add a new address or change his/her data. (You can see the my account page in the screenshot below). 4

5 5

6 The user can change his/her password to enter the directly from the "MY ACCOUNT" page. To do it, it s necessary write the new password, and then the confirmation of the same, in the appropriate boxes. Then, the user has to click on SAVE CHANGES 6

7 Clicking on MY ORDER the user can see the complete list of his/her order. The orders whose status is PENDING are the orders that haven t been processed yet, the orders whose status is COMPLETED are the orders that are already approved, processed and stored. 7

8 The is divided into four main areas: PIRELLI WORLD, METZELER WORLD, TYRE CAMPUS and F1. The user can find these main areas at the top of the web page. To go on with purchasing, the user has to choose one of these areas, according to what he/she needs to buy. In PIRELLI WORLD the user can find everything he/she needs about car, trucks and motorcycles Pirelli. In METZELER WORLD the user can find everything he/she needs about motorcycles Metzeler. In TYRE CAMPUS the user can find the academy material. In F1 the user can find the official merchandising and the old F1 materials. 8

9 In our handbook we will simulate a purchasing for car, so we choose the PIRELLI WORLD. When user chooses PIRELLI WORLD this will be the page that he/she ll see. The areas the user choses are underlined in yellow The menu, in which the user can see each item that he/she can find in these areas, divided in: If the user wants to go on and see each item he/she can click here Clothing Gift Events and pos material Motorcyce Pirelli outlet 9

10 When the user finds the item he/she needs, he/she can see immediately the price and the name of the product. If he/she clicks on the zoom button he/she can see also the detailed picture of the product. 10

11 If the user clicks on the item he/she needs, this page will be opened: Price, quantity (that the user can modify) and packaging More photos To have more details about the product Here the user could find other items in which he/she could be interested 11

12 If the user wants to buy the item, he/she has to click on ADD TO CART. 1 So, now he/she will able to continue his purchasing, or finish it. If he/she wants to finalize his/her purchasing he/she has to click on VIEW CART CART. 3 2 or ITEMS IN

13 Below an example of cart: Click here to remove just this item Click here to back to the shop The user can modify the quantity, then click on UPDATE CART and see the new total. Click here to empty the whole cart 13

14 When the user is pleased with his/her cart he/she can click on "PLACE ORDER. After having click on PLACE ORDER the user will reach the following page: The Promoshop website will calculate the shipping cost according to the delivery information The user could insert some comments 14 The user can click on REVIEW ORDER to finalize his/her order

15 After the order review, the user will reach the recap screen (screenshot below), where he/she can check the total cart value, the total amount, the delivery informations and the billing informations. Only when the user accepts this conditions the SUBMIT button will be activated and items will be transferred from Promoshop to EBP and he/she will see items composing EBP shopping basket as follows: 15

16 Please, note that beside the item chosen, also other three additional lines will appear: one for Packaging cost, one for Shipment cost and one for documentation cost. They have been added by the system automatically. Please, also note that in item details ( Item Data ) you will also find trace of Seri shopping Basket number Seri SB number_position number of Seri Shopping Basket (see screenshot beneath): From this moment on you have to pay attention on EBP to some procedural aspects that are really important for goods reservation purposes (points A, B and C): A) When you have to save the shopping basket you are making on EBP you have the Order or Hold options B) After having ordered the shopping basket and during the waiting approval timeframe the shopping basket could be theoretically changed. In case of Seri shopping baskets you had better not changing shopping baskets in terms of quantities or some items deletion: this is strongly recommended because the transportation costs are calculated by Seri depending on quantities and volumes to be transported, so those costs could strongly change depending on quantity changes. In case any quantity change should be needed, please delete all Seri shopping basket and make it all over again with needed items and quantities: in this way the reservations on Seri stocks will be adjusted and also the transportation costs will be correctly re-calculated. 16

17 C) Shopping baskets rejection during approval: in this case we ask the user to delete the rejected shopping basket and make it all over again in case it has been rejected for quantity / value reasons. The reason of this action is the same as for the previous point. Apart the mentioned procedures, the shopping basket creation in EBP goes on as usual. Case 2: USERS WHO HAVEN T EBP ACCESS, BUT HAVE THE USERNAME AND PASSWORD. The user who hasn t EBP access, but has username and password, needs to go directly on promoshop website and insert his/her username and password in the boxes that he can find at the top of the page. 17

18 After this, he can see everything in the webpage, and start with his/her purchasing order (as described previously). Case 3: USERS WHO HAVEN T EBP ACCESS, USERNAME AND PASSWORD. The user who hasn t EBP access, username and password can only see the catalogue, he/she can t buy anything. If the user wants to buy something for business motivation, he/she has to ask to his/her administrative office. 18