To book Train Tickets live online UK/Europe/Eurostar

Transcription

1 To book Train Tickets live online UK/Europe/Eurostar 1. Go to the Agent Portal at 2. Click on Rail Tickets & Passes 3. Login using your International Rail Username and Password If you have forgotten your login information, please phone or us for the details If you are not registered, please click here to register as a New Travel Agent 4. Click on UK/ Europe in the Rail Ticket Search Box 5. Enter your From and To cities 6. Enter the departure date, approx dep time, number of travellers and pax type* Additional Tips You can search using English or European spelling You must select a destination from the drop down options Seat Reservation is if the passengers are holding a Eurail Pass Click on Passholder Information at the bottom for more info For details on ages for child/senior/youth fares, please click on the Age Restrictions at the bottom You can use the View Railway Timetables at the bottom view timetables and see where the connections are as only direct trains can be booked Useful Train Info goes to a PDF with links to the main countries booked online. These links show detailed information on the fare conditions and class descriptions Maps has links to the railway maps 7. Click Book Now *If entering a Senior/Youth/Child, instead of Book Now! it will say Next On the next page, the age needs to be entered and then can click Book Now! 8. Select the train you wish to book from the list TIP: Always look for the most direct train services (with 0 changes). You can also select the cheapest fare for the day from this screen Costs are in AUD and are the total cost for all passengers

2 9. Click on the fare you wish to reserve TIP: Note the fare flexibility and choose the most suitable. You can also see valuable information such as ticket type (e-ticket or paper) and whether seat reservations are included) Hover on the i next to the fares to see the conditions of the ticket If you are unsure on the definition of the classes and fares, click on Go Back at the bottom left of the page Scroll down and Click Here on the required country. A PDF will open with full details on the fare conditions and train classes. This also includes information on the child/senior/youth age restrictions This is also where you can change the search request Click on Check prices and availabilities to bring up the new request 10. Select Reservation preferences (seating) TIP: this is a request only and is subject to availability. If you do not have any specific requests, you can just click Add to Cart. Note that seats may be separated if you for example ask for window seats and there are not that number of seats together with a window 11. Click Add to Cart

3 12. Enter passenger details and click Add to cart Note that if the train requires extra information, at this stage it will also ask you for DOB or Passport Numbers 13. Review your order to make sure all train and passenger details are correct If there is an error, the tickets can be deleted by clicking on the trash can If more trains are required, click on Continue Shopping 14. Check Out TIP: Here you can add your own booking fee to the order. This will be refunded to you by International Rail by Enett or Direct Deposit. Add the required amount and hit Update. If you change your mind, enter 0 and hit update again. You also have the option to add your own reference number

4 Your Contact Information will then need to be filled out, even if it s just e-tickets. This information is not automatically filled out even when you have signed in Electronic Tickets (FOC Shipping): Shipping Options Paper Tickets ($12.00 Fee): **Paper tickets are sent out via Toll Couriers **You can send the tickets to either your own address or directly to the clients Contact information can be selected Same as Shipping Address or can be unticked to enter different details 15. Payment is by Credit Card Only MC/Visa Credit Card Payments have no fees, Amex attracts a 1.8% fee Need to tick the Terms & Conditions before clicking on Checkout

5 Ticket Confirmation Once payment details have been entered and the Checkout button clicked, the following screen will show up: Once payment is complete, a confirmation will show on the screen with details of the order and the booking number A confirmation is also sent to the address provided You can click on Print Receipt to print off a copy of the confirmation If the booking is an e-ticket, a link to the PDF is also provided. For Paper tickets, the shipping address will be listed and information on how the tickets are delivered (courier). Please note that the PDF will have the prices listed in either Euro or GBP