Getting Started 1. Welcome... Unsure of how to navigate your way through the Careers area of our website?

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1 Getting Started 1 Welcome... Unsure of how to navigate your way through the Careers area of our website? Our Candidate User Guide will guide you with complete, step-by-step instructions to assist you in uploading your resume and applying for employment on-line. If, after referring to this User Guide, you re still having difficulties, please contact Technical Support by clicking on the Technical Support option on the top navigation bar and a member of our friendly staff will promptly respond within 1 business day. Copyright 2010 North Star Human Resources Inc. All Rights Reserved. Reproduction and/or distribution, in whole or part, without the written permission of North Star Human Resources Inc. is strictly prohibited.

2 Table of Contents 2 Registration 3 Log In 4 Forgot Password 5 My Applications 6 My Applications Application History 7 My Info 8 My Resume 9 Available Positions 10 Position Details 11 Apply for Positions 12 Career Alerts 13 Log Out 14 Technical Support 15

3 Registration 3 First time visitors are required to register before applying for employment opportunities. Registration takes less than a minute! Once you have filled out all required fields and have clicked the check box beside I have read, understand my rights, and agree to the privacy policy, click Register to complete the registration process.

4 Log In 4 Once registered you can login by entering your address and password. Note: Your address and password are not case sensitive. If you have forgotten your password, click the option Forgot Password? and turn to page 5 for information on how to proceed.

5 Forgot Password 5 If you have forgotten your password, type your address in the field, then select Password. Your password will be ed to you immediately. Check for an from Password Request. If you do not receive this within 30 minutes of your request, please contact Technical Support by clicking on this option on the top navigation bar. Tip... If you do not receive an immediately from Password Request check your Junk or Spam Folder, as it may be there!

6 My Applications 6 The My Applications page is the first page you see after logging into the North Star tool. You will notice at the top of the page (displayed below) your name is a link. By clicking this link you will be able to update your name, , login, and password information. (Displayed to the right) When you first login, you will find links to an online user guide, an online video tutorial and notifications (as displayed in the graphic below). These notifications let you know important actions that you need to take in completing the application process.

7 My Applications Application History 7 The last portion of the page is the Application History - it s an area where you are able to view the status of your current applications, as well as withdraw your application if you are no longer interested in a position. By clicking the position title, you can see the details of that position. Clicking column titles allows you to sort your applications by Date Applied, Title, or Status. Tip... Applications remain in Application History for a period of 12 months.

8 My Info 8 The My Info page is where you can complete your candidate profile. On this page, you can share your contact information, availability, salary expectations, etc. * Identifies required fields. After you ve completed your candidate profile, you can turn to page 9 for steps on uploading your resume.

9 My Resume 9 The My Resume page is where you can upload your resume. You can upload your resume in a variety of formats, including PDF, DOC, RTF and TXT (with a size limit of 3MB). By clicking Browse, you can search for your resume within your computer and select upload to upload your resume. You are able to upload 1 resume only. If you decide to update your resume, you will need to click the Remove button to remove your current resume, and then upload a new one. You also have the option of including a link to a personal website or online portfolio (e.g. Facebook, MySpace, LinkedIn, etc.). This is optional. Once you have entered the website address into the field, click update to save the desired link.

10 Available Positions 10 Now that you ve entered all of your information and uploaded your resume, you re ready to apply for positions. On this page, you will see all available employment opportunities. You can narrow the list displayed by entering criteria such as Professional Area or Keywords and clicking Search. By clicking on the position title, you can view details about the position. To learn more about position details, turn to page 11. By clicking the apply checkbox for a position of interest, you can add the position to your Selected Positions list. You can remove a selected position by clicking the Remove button. Once you ve selected all positions of interest, click Submit Applications to continue the application process for your selected positions.

11 Position Details 11 When you click a position title, you will see a pop-up that allows you to view the details of the position. These details may include such information as location, professional area, salary range, description, etc. At the bottom of this page you can choose to either Apply for the Position or to a Friend. If you click apply, that will add the position to your Selected Positions list on the Available Positions page. Once you have selected all of your positions, you will then need to click on the Submit Applications button at the bottom of the page. If you click to a Friend, you will be able to the position details to a friend of your choice.

12 Apply for Positions 12 After you ve selected the positions you are interested in, the next step in the application process is identifying how your first learned of employment with the organization (and any details you can provide), and choosing to attach a cover letter. Attaching a cover letter is optional - click Browse to upload a cover letter for that position. You may also be asked to answer prescreening or assessment questions before submitting your application. Once you ve submitted your application, you will see a confirmation page where you can choose to view your applications (return to the My Applications page) or Log Out of the system. You can also choose to navigate elsewhere using the navigation bar at the top of the page.

13 Career Alerts 13 Career Alerts are a great way to receive notification of newly posted positions, without having to re-visit the site each day. To create a career alert, you can select a professional area, location and/or keyword(s) which relate to a position that you d be interested in. By clicking Add Career Alert, you will be alerted by whenever a position is posted which matches your criteria. After 90 days your career alert will expire, however you will receive an prior to the expiry date offering an option to renew your career alert(s).

14 Log Out 14 To end your current session, click the Log Out button in the top navigation menu.

15 Technical Support 15 When you click the Technical Support link, you ll be given a form to fill out. This form asks for your Name, Phone Number, Address, and a Message. You will be contacted by our technical support group within 1 business day.