2 Career Agency 4.2 User Guide

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2 This document was produced by Voloper Creations Inc Voloper Creations Inc. All Rights Reserved Brands or product names are trademarks or registered trademarks of their respective holders. The information contained herein is the property of Voloper Creations Inc. Except as specifically authorized in writing by Voloper Creations Inc., the holder of this document shall: i) keep all information contained herein confidential, and ii) protect the information, in whole or in part, from disclosure and dissemination to all third parties except where otherwise authorized. This document, as well as the software described in it, is furnished under license and may only be used or copied in accordance with the terms of such license. The information in this document is provided for informational purposes only, is subject to change without notice, and should not be construed as a commitment by Voloper Creations Inc. 2 Career Agency 4.2 User Guide

3 Table of Contents Thank you for choosing the Online Career Agency v4.2!... 5 What s new in Online Career Agency v4.2?... 5 View Resume from the Applicant Detail Page... 5 Search Engine Optimization Fields Added... 5 Disable Upload Resume Field on Front-End... 5 New Autoresponders... 5 Administration Notification s... 5 Section 1: The Online Career Agency Front-end Interface... 6 The Online Career Agency Search Page... 6 The Current Postings Page... 7 The Job Posting Details Page... 8 The Applicant Login Page... 9 The Applicant Registration Page...10 The Application Confirmation Page...11 The Applicant Change Password Page...12 The Employer Login Page...12 The Employer Registration Page...13 The Employer Change Password Page...14 The Employer Add Services Page...15 The Basket Page...16 The Checkout Page...17 The Order Confirmation Page...17 The Order Status Page...18 The Employer Post Jobs Page...19 The Employer Search Resumes Page...20 The Current Positions Page...21 The View Applicants Page...22 Section 2: Configuring General Settings...23 Displaying the Search Field in the Current Positions Page...23 Enabling Applicant Data Collection...23 Enabling User Login...23 Contact Setting the Job Posting Duration...23 Setting the Employer Service Period...24 Assigning a Currency Symbol...24 Section 3: Setting Job Posting Prices...25 Adding Job Posting Prices...25 Deleting a Job Posting Price Value...25 Section 4: Setting Resume Search Prices...26 Adding Resume Search Prices...26 Deleting a Resume Search Price Value...26 Section 5: Managing Credit Cards...27 Adding a credit card...27 Editing Credit Card Details...27 Deleting a credit card...27 Third-party Credit Card Processors...28 Section 6: Managing Job Positions...29 Adding a New Position...30 Editing Job Position Details...32 Deleting a Job Opening...32 Using the Job Search Function...32 Viewing Applications for a Job Posting...32 Managing Job Locations Voloper Creations Inc. 3

4 Adding a New Location Deleting a Location Configuring Job Categories Adding a new Job Category Deleting a Category Specifying Job Types Adding a new Job Type Editing Job Type Details Deleting a Job Type Section 7: Managing Applicant Information...37 Adding a New Applicant Using the Applicant Search Function Editing Applicant Details Deleting an Applicant Record Editing Displayed Fields Managing Extra Fields Adding a New Extra Field Deleting an Extra Field Managing Field Options Adding a New Field Option Deleting a Field Option Section 8: Managing Employer Information...43 Adding a New Employer Editing Employer Information Deleting an Employer Record Using the Job Search Function Managing Industry Types Adding a new Industry Category Editing an Industry Category Deleting an Industry Category Adding a New Employer Extra Field Deleting an Employer Extra Field Managing Employer Field Options Adding a New Field Option Deleting a Field Option Managing Employer Orders Viewing the Orders List Viewing Order Details Deleting an Order Record Managing Employer Services Editing Service Deleting a Service Section 9: Customizing Autoresponder Messages...50 Pages Customizing a Page Autoresponder Customizing an Autoresponder Notifications Customizing an Admin Notification Section 10: Internet Marketing Toolkit Integration...56 Adding the Internet Marketing Module Section 11: Talk to Us...57 Section 12: The Web Content Editor Toolbar Page...58 Index Career Agency 4.2 User Guide

5 Thank you for choosing the Online Career Agency v4.2! Help job seekers find rewarding job opportunities and connect employers with the best workforce talent with the next generation of the Online Career Agency! Version 4.2 lets you create a fullpowered recruitment management service that features a familiar and consistent user interface, an easy-to-use Administration Panel that uses the best elements of our suite of products, and a scalable system that lets you manage content from employers and job seekers efficiently and effectively, as well as create multiple revenue streams for your business. Created in ASP.NET and built on the Microsoft SQL Server platform, the Online Career Agency v4.2 is a powerful recruitment and employment solution that offers a wide range of out-of-the-box features, and is nimble and flexible enough to be up and running in no time, avoiding the costly development process. Provide your site visitors and customers with a service that allows them to post and edit job postings, as well as allow applicants to submit job applications and contact information at a click of a button! As a Site Administrator, you can easily manage the module's Position, Applicant, and Employer pages as well as general module settings through the Administration Panel, which has an integrated Content Editor Web-authoring tool that lets you manage the content of your Web pages in a dynamic, WYSIWYG method. The Online Career Agency v4.2 comes with full system maintenance and is easy to configure. It has flexible employer and applicant registration fields, allowing you to customize questions and information requests to optimally suit your target audience. The Online Career Agency's fully customizable and scalable interface ensures that you will have a reliable platform for your business' future growth and development. What s new in Online Career Agency v4.2? View Resume from the Applicant Detail Page A View Resume link has been added to the Applicant Detail page (Figure 7-2). You can click on the link and view or download the applicant's resume file. Search Engine Optimization Fields Added Search Engine Optimization fields have been added to the Job Openings Details page (Figure 6-2). You can enter SEO keywords, a description, and fine tune the URL. Disable Upload Resume Field on Front-End The Applicants Signup Field (Figure 7-3) page has a new Upload Resume checkbox that allows you to disable the upload field on the front-end applicant page. New Autoresponders New Autoresponders have been added. The module will send a confirmation to users who register for the first time and employers who register for the first time. The module will also send an order confirmation to employers. Administration Notification s New notification options have been added to the Pages & Autoresponders submenu. You can set up alerts to an admin whenever an applicant has registered, an employer has registered, or an employer has completed an order Voloper Creations Inc. 5

6 Section 1: The Online Career Agency Front-end Interface The Online Career Agency Search Page Figure 1-1 Search Page The Online Career Agency v4.2 Search Page (Error! Reference source not found.) provides an easy-to-use interface for site visitors to search available jobs within Online Career Agency module. Users may enter a job code number in the Job Code field, or select a Location, Job Type or Job Category from the drop-down pages. Clicking the Search button displays a list of jobs fitting their search criteria. If a user does not provide any search filters, the Current Postings Page will be displayed. 6 Career Agency 4.2 User Guide

7 The Current Postings Page Figure 1-2 Current Postings Page The Current Postings Page (Figure 1-2), displays a list of jobs available within the Online Career Agency. Jobs are listed by Job Code, Job Title, Job Type, and Posted Date. Clicking on a Job Title link directs the user to the Job Details Page (Figure 1-3) for that particular job Voloper Creations Inc. 7

8 The Job Posting Details Page Figure 1-3 Job Posting Details Page The Job Posting Details Page (Figure 1-3) contains information regarding the job posting, easily configurable in the back-end Search Positions page (Figure 6-1). It also contains the job's Position ID, Job Code, Location, Job Type, Category, Posted Date, and Job Title. Clicking on the Apply for this Job button displays the Applicant Login Page (Figure 1-4) if the applicant login field is enabled in the Admin Panel, or the Applicant Registration Page (Figure 1-5) if applicant login is not required and it is the user's first time to use the Online Career Agency. If the user has already previously registered, clicking the Apply button displays the Application Confirmation Page, which is easily configurable in the back-end Career Autoresponder Page. 8 Career Agency 4.2 User Guide

9 The Applicant Login Page Figure 1-4 Applicant Login Page If Applicant Login is enabled, the Applicant Login Page (Figure 1-4) prompts Online Career Agency users to login to the module using the Address and Password they have provided during the Registration Process. If this is the first time they are using the module, they can also access the Applicant Registration Page (Figure 1-5) by clicking on the Click Here to Register hyperlink. If a registered user has forgotten their password, they can enter their Address in the Forgot Password? field. The password will automatically be mailed to the Address supplied. Once a job applicant has successfully logged on, they can access the Change Password Page (Figure 1-7) and the My Profile Page to manage their account details. The My Profile Page, which is identical to the Applicant Registration Page, displays the job applicant's contact and resume information, and allows the applicant to edit and update their account details Voloper Creations Inc. 9

10 The Applicant Registration Page Figure 1-5 Applicant Registration Page The Applicant Registration Page (Figure 1-5) gathers the following information from first-time applicants within the Online Career Agency: Address, Password, Password Confirmation, First Name, Last Name, Address Information, and Phone. Applicants also have the option to upload a resume file or submit a resume in text format, as well as confirm if they would like their resume to be made public. 10 Career Agency 4.2 User Guide

11 The Application Confirmation Page Figure 1-6 Applicant Confirmation Page Once a job applicant has registered and submitted their application for a particular job posting, the Applicant Confirmation Page (Figure 1-6) will be displayed. This page confirms that their application has been received, as well as additional instructions regarding their application. Once a job applicant has submitted their application, a Confirmation Message is also sent to the applicant containing information displayed in the Applicant Confirmation Page Voloper Creations Inc. 11

12 The Applicant Change Password Page Figure 1-7 Change Password Page The Change Password Page (Figure 1-7) allows registered users to manage their password information. Users wishing to change their password enter their current password in the Current Password field, enter a new password in the New Password field, and confirm the new password in the Confirm Password field. Clicking the Submit button displays the message Password has been updated. The Employer Login Page Figure 1-8 Employer Login Page 12 Career Agency 4.2 User Guide

13 Employers can access the Employer Section of the Online Career Agency through the Employer Login Page (Figure 1-8). Registered employers can enter the Address and Password they have provided during the Registration Process. If this is the first time they are using the module, they can also access the Employer Registration Page (Figure 1-9) by clicking on the Click Here to Register hyperlink. If a registered employer has forgotten their password, they can enter their Address in the Forgot Password? field. The password will automatically be mailed to the Address supplied. Employers who have successfully logged in can access the Add Services, Basket, Change Password, My Profile, Current Positions, and Logout links found in the Horizontal Navigation Bar. The Employer Registration Page Figure 1-9 Employer Registration Page The Employer Registration Page (Figure 1-9) allows new employers to register and use the Online Career Agency module. Employers are requested to provide the following information in order to access the module and use its services: Employer Name, Address, Password, Password 2009 Voloper Creations Inc. 13

14 Confirmation, Website, Industry Name, Address Information, Contact Person Information, Contact Person Job Title, Phone, Fax, and Cell Phone. Once an employer has logged in, they can edit their account profile through the My Profile link. The My Profile Page is similar to the Employer Registration Page, and displays the employer's contact information, and allows the employer to edit and update their account details. The Employer Change Password Page Figure 1-10 Employer Change Password Page Once an employer has logged in, they can access the Employer Change Password Page (Figure 1-10). As in the Applicant Change Password Page, employers enter their current password in the Current Password field, enter a new password in the New Password field, and confirm the new password in the Confirm Password field. Clicking the Submit button displays the message Password has been updated. 14 Career Agency 4.2 User Guide

15 The Employer Add Services Page Figure 1-11 Add Services Page Once an employer is registered and has logged in, they can select the services they would like to purchase within the Online Career Agency. The Add Services Page (Figure 1-11) allows employers to choose which services they would like to use. This page also displays the pricing for the Post Jobs and Resume Search services. Employers can enter the number of job postings they would like to purchase, as well as the specify the length of time they have access to search applicant resumes within the Online Career Agency. Once they have indicated the services they would like to purchase and clicked the Submit button, they will be directed to the Basket Page (Figure 1-12) Voloper Creations Inc. 15

16 The Basket Page Figure 1-12 Basket Page The Basket Page displays the following order details: the Order Description, Price, Item Total, and Sub-total. This page allows the employer to review and edit the details of their purchase before proceeding to the Checkout Page (Figure 1-13). Employers can delete unwanted items within the Basket Page by clicking on the Delete link. A confirmation window will appear, and they can click on OK to confirm deletion, or Cancel to go back to Basket Page details. 16 Career Agency 4.2 User Guide

17 The Checkout Page Figure 1-13 Checkout Page The Checkout Page requires employers to submit billing and credit card information to process their order. Required billing information is composed of the following fields: First Name, Last Name, Employer Name, Address Information and Address. Billing information fields require the following: Card Type, Card Number, Name on Card and Expiry Date. The Order Confirmation Page Once the employer has provided the required information, they can click on the Continue button to process the transaction, displaying the Order Confirmation, detailing the items in the order, the price and price totals for the full order Voloper Creations Inc. 17

18 The Order Status Page Figure 1-14 Order Status Page The Order Status Page (Figure 1-14) is displayed after the Order Confirmation Page, confirming that the credit card transaction was processed and that the order was processed correctly. 18 Career Agency 4.2 User Guide

19 The Employer Post Jobs Page Figure 1-15 Post Jobs Page Once an employer has added the Post Jobs service to their profile, they can post jobs within the Post Jobs Page (Figure 1-15), accessible through the Post Jobs link within the Horizontal Navigation Bar. Employers enter the following information: Job Code, Location, Job Type, Job Category, Contact Address, Job Title, and Description. The Post Jobs Page also displays the Job Posting Expiration Date and the number of Job Postings Available to the employer. All jobs posted within the Employer Post Jobs Page will be displayed in the employer's Current Positions Page (Figure 1-17) Voloper Creations Inc. 19

20 The Employer Search Resumes Page Figure 1-16 Employer Search Resumes Page After adding the Resume Search service to their profile, an employer can search resumes within the Online Career Agency database to match his requirements by clicking on the Search Resumes hyperlink within the Horizontal Navigation Bar. The Search Resumes hyperlink opens the Employer Search Resumes Page (Figure 1-16), where employers can enter a keyword in the Keywords Resume Search field to view resumes containing that keyword. Alternatively, an employer can also use the Detail Search function and search the resume database using the displayed default fields and extra fields in the Front-end Applicant Registration Page. 20 Career Agency 4.2 User Guide

21 The Current Positions Page Figure 1-17 Current Positions Page The Current Positions Page (Figure 1-17) displays the job positions an employer has submitted to be displayed within the Online Career Agency through the Post Jobs Page (Figure 1-15). This Page contains a list of all available positions posted by the employer, displaying the Job Code, Job Title, Job Type, Posted Date and Number of Applicants. Employers can click on the Number of Applicants hyperlink to view the details of job applicants for a particular position, displaying the View Applicants Page (Figure 1-18) Voloper Creations Inc. 21

22 The View Applicants Page Figure 1-18 View Applicants Page The View Applicants Page allows the employer to view a list of applicants for a particular job posting, displaying the applicant's name and Address. Employers can click on the View Resume hyperlink for each applicant to view their resume file. 22 Career Agency 4.2 User Guide

23 Section 2: Configuring General Settings Figure 2-1 Site Configuration page Online Career Agency is configured using the Main Page, which is found along the right-hand side. Page items are grouped into submenus. You can roll up or expand a submenu by clicking on the submenu title. To begin configuring your site, click on the Site Configuration page item. The Site Configuration page (Figure 2-1) allows you, the Site Administrator, to manage general module settings. Displaying the Search Field in the Current Positions Page Click the Show search option in position listing radio button to display the Search Field within the Front-end Current Positions Page. Enabling Applicant Data Collection Click the Collect Applicant User Data to Database radio button to save applicant information to the remote database server. Enabling User Login To require job applicants to register before they can use the module, click the Allow User Login radio button. Contact Enter the account you wish to receive module-generated notices (e.g., new job applications). Setting the Job Posting Duration Enter the number of days in the Job Posting Duration field to specify a job expiry date. Entering 0 sets the posting to Never Expire Voloper Creations Inc. 23

24 Setting the Employer Service Period Enter the number of months in the Employer Service Period field to specify a job expiry date. Entering 0 sets the posting to Never Expire. Assigning a Currency Symbol Set a currency symbol to use when defining prices in the product database. The default is set to dollars, entered as $. You can also enter a text-based currency code, such as USD. After you have configured general settings, click the Submit button. 24 Career Agency 4.2 User Guide

25 Section 3: Setting Job Posting Prices Figure 3-1 Posting Prices The Posting Prices page allows you to set job posting price options for the module (Figure 3-1). By adding additional rows you can create a tiered pricing structure. For example, you can set lower prices for higher job postings numbers. Adding Job Posting Prices 1) Click Set posting prices from the right-hand Main Page. This brings up the Set Posting Prices page. 2) If you do not see a blank row, click the Add button. 3) In a blank row on the page enter a value range in the From and To fields for the range. 4) Enter the price in the Price per Posting field. 5) Click the Add button and then the Update button. You will see the message Update Successful. Once you have created a number of price ranges, these charges will be automatically applied to orders during the checkout process. Deleting a Job Posting Price Value 1) from the right-hand Main Page, click Set Posting Prices. 2) Find the price you would like to delete in the Posting Prices page (Figure 3-1) and click the Delete icon. A confirmation window will appear. 3) Click the OK button. The selected price will be deleted from the list Voloper Creations Inc. 25

26 Section 4: Setting Resume Search Prices The Resume Search Price page allows you to set resume search price options for employers or recruiters. You can set how long an employer can search for resumes on the site and the price for this subscription. Using the page you can create different price levels. For example, if an employer wants to subscribe for one month you can set one price. If the employer wants to subscribe for a longer time frame you can set another price. Adding Resume Search Prices Figure 4-1 Resume Search Price 1) Click Set resume search prices from the right-hand Main Page. This brings up the Resume Search Price page (Figure 4-1). 2) If you see no blank row, click the Add button. 3) In a blank row on the page enter a number in the Unit field and select Months or Weeks from the Term drop-down page to specify the subscription length. 4) Enter the price for the subscription in the Price per Posting field. 5) Click the Add button and then the Update button. You will see the message Update Successful. Once you have created a number of subscription options, these charges will be automatically applied to order transactions during the checkout process. Deleting a Resume Search Price Value 1) from the right-hand Main Page, click Set Resume Search Prices. 2) Find the subscription price you would like to delete in the Resume Search Price page (Figure 4-1) and click the Delete icon. A confirmation window will appear. 3) Click the OK button. The selected price will be deleted from the list. 26 Career Agency 4.2 User Guide

27 Section 5: Managing Credit Cards Figure 5-1 Credit Cards The Credit Cards page (Figure 5-1) allows you to build a list of credit cards accepted by the module. Adding a credit card Figure 5-2 Credit Card Details Page 1) Click Credit Cards from the right-hand Main Page. 2) Click the add Add New button in the Credit Cards page. The Credit Card Details Page (Figure 5-2) will open. 3) In the Code field, enter the card's customary short form (e.g., Amex for American Express or Disc for Discover). Enter the credit card name in the Name field. 4) Click the Add New button. Click the Back to credit card button to return to the page. Editing Credit Card Details To edit credit card details, click the credit card name from the list. This opens the Credit Card Detail Page (Figure 5-2). Edit the necessary fields, and click the Update Info button. Deleting a credit card 1) from the right-hand Main Page, click Credit Cards. 2) Find the credit card to be deleted on the Credit Card list and click the Delete icon assigned to it. A confirmation window will appear. 3) Click the OK button. The credit card will be deleted from the list Voloper Creations Inc. 27

28 Third-party Credit Card Processors A Third-party Credit Card Processor (TPCCP) is a company that accepts credit card orders on behalf of other online businesses. Instead of opening your own internet-enabled merchant account, you can open a TPCCP account which allows you to process credit card sale transactions for a fee. The Online Career Agency currently supports the following TPCCP providers: Authorize.net 3.0 Paypal Wonderpay WorldPay LinkPoint Select API YourPay For pricing information on integrating any of the above TPCCPs with the module, please refer to the Products and Services Section on our Client Intranet or within the MAPS system. Please contact us if the TPCCP provider you would like to use is not on the list. We provide custom TPCCP integration at an additional cost. 28 Career Agency 4.2 User Guide

29 Section 6: Managing Job Positions Figure 6-1 Search Positions page The Search Positions page (Figure 6-1) allows you to add, modify, and delete job postings submitted by registered employers. To access the page, click Search Positions from the Manage Positions submenu, leave all the search fields blank, and click the Search button. You will now see the Search Positions page Voloper Creations Inc. 29

30 Adding a New Position Figure 6-2 Job Openings Details Page 1) To add a new job opening, click Add a Position from the Manage Positions submenu. The Job Openings Details Page will be displayed (Figure 6-2). 2) Enter the necessary information in the following fields 30 Career Agency 4.2 User Guide

31 Detail Description Job Title Description Keywords SEO Description URL Job Code Number of Positions Location Job Type Categories Employer Name Active Contact Posted Date Filled Date Expiry Date Enter the job title. Enter the job description in this field. Use the Content Editor tool to format layout and appearance. Enter keywords associated with this position for Search Engine Optimization (SEO) purposes. Enter a summary for this position. The description will generally be used by search engines in the results as a page summary. Enter the final block of text for the page name in the URL. This is optional. However, an accurately named URL helps with SEO. Do not use spaces. Only use letters, numbers, and dashes/underscores. For example, "xml_developer". Enter a code for your reference. Enter the number of positions available for the job posting. Select a location from the drop-down page. You can configure job locations in the Locations page (Figure 6-3). Select a job type from the drop-down page. You can configure job types in the Job Types page (Figure 6-7). Select a category from the drop-down page. You can configure job types in the Categories page. (Figure 6-6) Select an employer name from the drop-down page. To add an employer, please see Section Eight: Managing Employer Information. Check the Active checkbox to specify the job listing as active. Active job listings will be displayed on the Front-end interface. Enter a contact address for the job posting. Enter the date the job posting was created Enter a date in this field when the position has been filled. Enter the job posting expiry date in this field. 3) Click the Add button to save your job posting Voloper Creations Inc. 31

32 Editing Job Position Details Click Search Positions from the Manage Positions submenu. To see all the jobs created, leave all the search fields blank and click the Search button. You will now see the Search Positions page (Figure 6-1). To edit job position details, click on the Magnifying Glass icon assigned to the Job Title in the Search Positions page. This will open the Job Opening Details Page (Figure 6-2). Edit the necessary fields and click the Update button. Deleting a Job Opening 1) Find the Job Title in the Search Positions page and click the Delete icon assigned to it. A confirmation window will appear. 2) Click the OK button. The selected job opening will be automatically deleted. Using the Job Search Function In the Search Positions Page (Figure 6-1), you can search through all available job openings using the following filters: Position ID, Job Code, Location, Categories, Employer Name, Job Type, and Status. You can enter a Position ID or Job Code in the text fields provided, or you can select a Location, Category, Job Type, or Status from the drop-down pages. To view the entire Search Positions page, leave all the fields blank and click the Search button. Viewing Applications for a Job Posting Within the Search Positions page, you can access the list of applications for a specific job posting by clicking the number hyperlink in the Number of Applicants column. Managing Job Locations Figure 6-3 Locations page Within the Locations page (Figure 6-3), you can add, edit and delete locations for all job openings. 32 Career Agency 4.2 User Guide

33 Adding a New Location Figure 6-4 Locations Details Page 1) Click Locations from the Manage Positions submenu. Click the Add New Info button from the Locations page. The Locations Details Page will be displayed (Figure 6-4). 2) Enter a location name (e.g., a city or geographic region) in the Location textbox and click the Add button. 3) Click Back to Locations to return to the page. Editing Location Details To edit a location, find the Location Name from the Locations page (Figure 6-3) and click on the Magnifying Glass icon assigned to it. Edit the necessary fields, then click the Update button. The message Update Successful will be displayed. Deleting a Location To delete a location, find the Location Name from the Locations page (Figure 6-3) and click the Delete icon assigned to it. The selected location will automatically be deleted. If there are Job Positions associated with a location, you must assign a different location to the Job Positions, or delete the Job Position. Configuring Job Categories Figure 6-5 Categories page The Job Categories page allows you to create, edit, and delete job categories (e.g., "Sales" or "Management") for all job openings (Figure 6-5) Voloper Creations Inc. 33

34 Adding a new Job Category Figure 6-6 Categories Details Page 1) Click Categories from the right-hand Main Page. Click the Add New Info button from the Categories page. The Categories Details Page will be displayed (Figure 6-6). 2) Enter a name in the Category Name textbox. Enter a short description in the Description textbox. 3) Click the Add button. The message Info is added will be displayed and the new category will appear in the Categories page. Editing Job Category Details To edit a job category, find the Category Name from the Categories page (Figure 6-5) and click on the Magnifying Glass icon assigned to it. Edit the necessary fields (please refer to Adding a New Job Category for details), click the Update button. The message Update Successful will be displayed. Deleting a Category To delete a job category, find the Category Name from the Categories page (Figure 6-5) and click the Delete icon assigned to it. The selected job category will be automatically deleted. If there is a job position associated with a category, you must assign a different category to the job position, or delete the job position. 34 Career Agency 4.2 User Guide

35 Specifying Job Types Figure 6-7 Job Types page The Job Types page allows you to create, edit and delete job types (e.g., "Full-time" or "Part-time") for all job openings (Figure 6-7). Adding a new Job Type Figure 6-8 Job Types Details page 1) Click Job Types from the Manage Positions submenu. Click the Add New Info button from the Job Types page. The Job Types Page will be displayed (Figure 6-8). 2) Enter a name in the Job Type textbox. 3) Click the Add button. The message Info is added will be displayed and the new job type will appear in the Job Types page list. Editing Job Type Details To edit a job type, find the Job Type Name from the Job Types page (Figure 6-7) and click on the Magnifying Glass icon assigned to it. Edit the necessary fields, click the Update button. The message Update Successful will be displayed Voloper Creations Inc. 35

36 Deleting a Job Type To delete a job type, find the Job Type Name from the Job Types page (Figure 6-7) and click the Delete icon assigned to it. The selected Job Type will be automatically deleted. If there is a job position associated with a job type, you must assign a different job type to the job position, or delete the job position. 36 Career Agency 4.2 User Guide

37 Section 7: Managing Applicant Information Figure 7-1 Search Applicants page The Search Applicants page (Figure 7-1) allows you to add, modify, and delete applicants Voloper Creations Inc. 37

38 Adding a New Applicant Figure 7-2 Applicants Detail page 1) To add a new applicant, access the Applicants page (using a blank Search Applicants search) and click the Add New Info button. The Applicants Detail page will be displayed (Figure 7-2). 2) Enter the necessary information in the following fields: Detail Name fields Password Description Enter a valid Address for the applicant. Enter the applicant's name in the First and Last Name fields. Assign a password for the applicant's file. 38 Career Agency 4.2 User Guide

39 Detail Description Address Fields Enter the applicant's address in the Address, Address 2, Postal/Zip Code, Province/State, City, and Country fields. Phone Fields Resume Resume File View Resume Make Resume Public? Enter the applicant's phone numbers in the Phone, Cell Phone, and Fax fields. Enter the applicant's resume in this field in text format. You can upload an applicant's resume file by clicking the Browse button to access the folder where the resume file is located. Select the file and click the Open button. The file path will be displayed in the Resume File textbox. To delete the resume file, re-access the applicant's file from the Applicant page, check the Delete Resume File? checkbox, and click the Update button. Attached resumes can be viewed with the View Resume link. The link will only appear if you return to the Applicants page to edit. Check this checkbox to make the applicant's resume available to the public. 3) Click the Add button. The message Info is added will appear and the new applicant information will be displayed in the Applicants page (Figure 7-2). Using the Applicant Search Function In the Search Applicants page (Figure 7-1), you can search through all applicants using the following filters: First Name, Last Name, , Postal/Zip Code, Province/State, Sign-up Date From/To, or Resume. To view the entire list of applicants, leave all the fields blank and click the Search button. Note: The Resume search only searches on the text resume, not the uploaded Word doc file. Editing Applicant Details Click Search Applicants from the Manage Applicants submenu to view the Search Applicant Page (Figure 7-1). To edit applicant details, click on the Magnifying Glass icon assigned to the Applicant Name in the Applicants page to open the Applicants Detail Page (Figure 7-2). Edit the necessary fields and click the Update button. Deleting an Applicant Record 1) Click Search Applicants from the Manage Applicants submenu. Fill in the appropriate search criteria and click the Search button. The Applicants page will be displayed. 2) Find the Applicant Name in the Applicants page and click the Delete icon assigned to it. A confirmation window will appear. Click the OK button. The selected applicant record will be deleted Voloper Creations Inc. 39

40 Editing Displayed Fields Figure 7-3 Signup Fields page You can customize the Applicants Page (viewed in the Front-end interface as the Applicant Registration Page) by editing the following default displayed fields: 1) To edit the status and order of the default displayed fields, click on Edit Display Fields from the Manage Applicants submenu. Within the Signup Fields page, you can do the following: User Name Password First Name Last Name Company Name Address1 Address2 City Province/State Country Phone PostalCode/Zip Phone Fax Cell Phone Upload Resume 2) Check the Display checkbox to allow the field to be displayed on the Front-end interface. 3) Check the Required checkbox to make the field required for applicants. 4) Click the Update button. Note: If Upload Resume is unchecked the system removes the ability of applicants to upload a resume document file on the front-end. 40 Career Agency 4.2 User Guide

41 Managing Extra Fields Extra fields can be added to the default Applicant Registration Page (Figure 1-5) through the Extra Fields page (Figure 7-4). Within this page, you can add, edit, and delete extra fields as well as configure each field's feedback options. Adding a New Extra Field Figure 7-4 Extra Fields 1) Click Extra Fields from the Manage Applicants submenu The Extra Fields page will appear (Figure 7-4). 2) Click the Add button to add a field. Enter the needed information in the following fields: Detail Field Name Field Type Description Enter a field name. A field name can be a question or a request for more information. If you have configured your website to display in multiple languages, the Field Name is required for each language. Select a field type from the drop-down page. Each field type has size, row and column specifications. If non-applicable, these properties will be grayed out. Text: A single-line input field, suipage for short responses. Textarea: A multiple-line field, for longer answers. Checkbox: A small square box which displays an X when clicked. Users can click on more than one box to specify their choices. Radio: A list of choices that the user can click to make their selection. This option allows users to click on only one of the choices given. Selection: A drop-down page presenting the user with a list of choices. The user can highlight an item to make a selection. See "Managing Field Options" below for information on how to populate checkbox, radio, and selection fields Voloper Creations Inc. 41

42 Detail Column Description If enabled, enter a value for the field column in pixels. Row If enabled, enter a numeric value for field row in pixels. Required Num of column Sort order Check the Required checkbox to make the field a requirement. Uncheck the box to make the field an optional entry. If you've selected checkbox or radio fields, enter how many columns you wish to display your fields in. If you wish to change the order in which the extra fields appear on the applicants page, enter the desired order. 3) Click the Update button. The message Update Successful will appear on top of the page and the newly created field will be displayed within the Extra Fields page list. (See Figure 7-6 for an example of how the Extra Fields update to the Applicants page.) Deleting an Extra Field 1) From the Extra Fields page (Figure 7-4), select the field option to be deleted and click the Delete icon assigned to it. 2) Click the OK button. The selected Extra Field will be deleted from the list. Managing Field Options If you have configured an Extra Field as a checkbox, radio button or a selection page, you need to assign field options to each Extra Field. Field Options are a list of choices that the user selects from in the Front-end Applicant Registration Page (Figure 1-5). An example Sign-up Field can be "Willing to Travel?", and its field options can be Yes and No. Adding a New Field Option 1) From the Extra Fields page (Figure 7-4), find a Extra Field designated as a checkbox, radio or selection. You will see an Add button next to the Extra Field. Click the Add button. A blank Field Option will appear. 2) Enter a name in the Name field. If you have configured your website to display in multiple languages, a name is required for each language. 3) The Value field text will only appear on the Back-end to the administrator. The Value field can be the same as the Name field or an alert text, flagging the application in some fashion, such as "priority interview". 4) Click the Update button. The message Update Successful will appear on top of the page and the newly created Field Option will be displayed within the Extra Fields page (Figure 7-4). Deleting a Field Option 1) From the Extra Fields page (Figure 7-4), select the field option to be deleted and click the Delete icon assigned to it. A confirmation window will appear. 2) Click the OK button. The selected field option will be deleted from the list. 42 Career Agency 4.2 User Guide

43 Section 8: Managing Employer Information Figure 8-1 Employers page The Employers page (Figure 8-1) allows you to add, edit, and delete employer information. Adding a New Employer 1) To add a new employer, click the Add Employers hyperlink from the Manage Employers submenu. The Employer Detail page will appear. Figure 8-2 Employer Detail page 2009 Voloper Creations Inc. 43

44 2) Enter the necessary information in the following fields: Detail Address First, Last Name Company Name Website Address Fields Industry Name Phone Fields Active Description Enter the contact person's address Enter the name of the contact person. Enter company's name. Enter the company website address in this field Enter the employer address in the Address, Address 2, Postal/Zip Code, Province/State, City, and Country fields. Choose an industry from the drop-down page. You can configure industry types in the Industries page (Figure 8-3). Enter the applicant's phone numbers in the Phone, Fax and Cell Phone fields. Check the Active checkbox to specify the employer information as active. Active employers have access to the resume and job posting services of the Online Career Agency. 3) Click the Add Info button to save your changes. The message Info is added will appear and the new position will be displayed in the Employers page. Editing Employer Information To edit an employer record, click the Search Employers hyperlink from the Manage Employers submenu. The search page will appear. Leave all fields blank and click the Search button. Find the Employer Name from the Employers page (Figure 8-1) and click on the Magnifying Glass icon assigned to it. Edit the necessary fields (please refer to Adding a New Employer for details), then click the Update button. Click the Back to Employers button to return to the page. Deleting an Employer Record To delete a employer record, find the Employer Name from the Employers Page (Figure 8-1) and click the Delete icon assigned to it. A confirmation window will open. Click the OK button. Using the Job Search Function In the Employers Page (Figure 8-1), you can search through all available job openings using the following filters: Employer Name, Website, Industry Name, Address fields, Contact Information, and Status. To view the entire Employers page (Figure 8-1), leave all the fields blank and click the Search button. 44 Career Agency 4.2 User Guide

45 Managing Industry Types Figure 8-3 Industries page The Industries page (Figure 8-3) allows you to create, edit, and delete industry categories to identify specific employer groups. Adding a new Industry Category 1) From the Manage Employers submenu, click Industries. The Industries page (Figure 8-3) will be displayed. Figure 8-4 Industries Details Page 2) Click Add New Info. The Industries Details Page (Figure 8-4) will open. 3) Enter an industry name in the Industry Name field. If you have configured your site to be displayed in multiple languages, the Industry Name field will be displayed in each language. 4) Click the Add Info button. The newly-added industry will be displayed in the Industries page list. Editing an Industry Category To edit an Industry Category, find the Industry Name from the Industries page (Figure 8-3) and click on the Magnifying Glass icon assigned to it. Edit the necessary fields, then click the Update button. Click the Back to Industries button to return to the page. Deleting an Industry Category To delete an Industry Category, find the Industry Name from the Industries page (Figure 8-3) and click the Delete icon assigned to it. A confirmation window will appear. The selected industry will automatically be deleted.managing Employer Extra Fields 2009 Voloper Creations Inc. 45

46 Aside from the default displayed fields in the Front-end Employer Registration Page, you can configure the form with added fields and feedback options through the Employer Extra Fields page. Adding a New Employer Extra Field Figure 8-5 Extra Fields page 1) Click Extra Fields from the Manage Employers submenu. The Extra Fields page will appear (Figure 8-5). 2) Click the Add button to add a field. Enter the needed information in the following fields: Detail Field Name Field Type Column Description Enter a field name. A field name can be a question or a request for more information. If you have configured your website to display in multiple languages, the Field Name is required for each language. Select a field type from the drop-down page. Each field type has size, row and column specifications. If non-applicable, these properties will be grayed out. Text: A single-line input field, suipage for short responses. Textarea: A multiple-line field, for longer answers. Checkbox: A small square box which displays an X when clicked. Users can click on more than one box to specify their choices. Radio: A list of choices that the user can click to make their selection. This option allows users to click on only one of the choices given. Selection: A drop-down page presenting the user with a list of choices. The user can highlight an item to make a selection. See "Managing Employer Field Options" below for information on how to populate checkbox, radio, and selection fields. If enabled, enter a value for the field column in pixels. 46 Career Agency 4.2 User Guide

47 Row Detail Description If enabled, enter a numeric value for field row in pixels. Required Num of column Sort order Check the Required checkbox to make the field a requirement. Uncheck the box to make the field an optional entry. If you've selected checkbox or radio fields, enter how many columns you wish to display your fields in. If you wish to change the order in which the extra fields appear on the Applicants page, enter the desired order. 3) Click the Update button. The message Update Successful will appear on top of the page and the newly created field will be displayed within the Employer Extra Fields page. Deleting an Employer Extra Field 1) From the Employer Extra Fields page (Figure 8-5), select the field option to be deleted and click the Delete icon assigned to it. 2) Click the OK button. The selected Employer Extra Field will be deleted from the list. Managing Employer Field Options If you have configured an Extra Field as a checkbox, radio button or a selection page, you need to assign field options to each Employer Extra Field. Field Options are a list of choices that the Employer user selects from in the Front-end Employer Registration Page. An example field can be "Language preference", and its field options can be "English" and "Spanish". Adding a New Field Option 1) From the Employer Extra Field page (Figure 8-5), find a Extra Field designated as a checkbox, radio or selection. You will see an Add button next to the Extra Field. Click the Add button. A blank Field Option will appear. 2) Enter a name in the Name field. If you have configured your website to display in multiple languages, a name is required for each language. 3) The Value field text will only appear on the Back-end to the administrator. The Value field can be the same as the Name field or alert text flagging the application in some fashion. For example, if you set up a language preference radio button, any employer selecting "Spanish" could generate the alert text "forward to Spanish customer service department" by simply including that text in the Value field. 4) Click the Update button. The message Update Successful will appear on top of the page and the newly created Field Option will be displayed within the Extra Fields page (Figure 8-5). Deleting a Field Option 1) From the Extra Fields page (Figure 8-5), select the field option to be deleted and click the Delete icon assigned to it. A confirmation window will appear. 2) Click the OK button. The selected field option will be deleted from the list Voloper Creations Inc. 47

48 Managing Employer Orders Figure 8-6 Orders page The Orders page (Figure 8-6) allows you to view, edit, and delete employer order information. Within the Orders page you can search for completed and incomplete orders for a given time period using the monthly calendar. This generates an Order List displaying the order number, date, customer, and order status. Click on each of the column headings to sort through the list. Viewing the Orders List 1) Under the Manage Employers submenu and click Orders. The Orders Search dialog (Figure 8-6) without the page. 2) To select an order date range, use the pop-up calendar to select specific dates by clicking on the Calendar icon. 3) To select the order types, select from Completed or Incomplete orders and check which order types you would like displayed. 4) Click the Submit button. The Orders page will be displayed showing each Employer Order's Order ID, Date, Employer Name, and Order Status. Viewing Order Details From the Order Page list, find the Order Number and the Employer Name associated with the order and click on the Magnifying Glass icon assigned to it. The Order Details Page will be displayed, showing the Employer Information, Billing Information, Order Description, Price, Quantities, and Item Totals. Click Back to Orders to go back to the Orders page list. Deleting an Order Record From the Order Page list, find the Order Number and the Employer Name associated with the order and click on the Delete icon assigned to it. A confirmation window will be displayed. Click the OK button. The selected order will automatically be deleted. 48 Career Agency 4.2 User Guide

49 Managing Employer Services Figure 8-7 Employer Services page The Employer Services page (Figure 8-7) allows you to view, edit and delete services for each registered employer. Within this page, you can change the number of job postings available to an employer, as well as the expiration dates for job posting and resume search services. Editing Service 1) Click Services under the Manage Employers submenu. The Employer Services page will appear. 2) Select the appropriate employer name from the Employer Name selection box. 3) Enter the number of job postings available to this employer in the Number of Job Posting available field. 4) Enter the expiration date in YYYY-MM-DD format for the employer to post jobs within the Online Career Agency in the Job Posting Expiration Date field. Alternatively, you can use the Calendar icon to enter an expiration date. 5) Enter the expiration date in YYYY-MM-DD format for the employer to search resumes within the Online Career Agency in the Job Posting Expiration Date field. Alternatively, you can use the Calendar icon to enter an expiration date. 6) Click the Update button when you're done. Deleting a Service From the Employer Services page, select the appropriate employer name from the Employer Name selection box and click on the Delete icon assigned to it. A confirmation window will be displayed. Click the OK button. The selected order will automatically be deleted Voloper Creations Inc. 49

50 Section 9: Customizing Autoresponder Messages Figure 9-1 Pages & Autoresponders submenu The Pages & Autoresponders submenu allows you to configure how the module responds to applicants. The Pages submenu allows you to customize various pages the applicant will interact with. The Autoresponders submenu allows you to customize autoresponder to applicants. 50 Career Agency 4.2 User Guide

51 Pages You can format the layout and appearance of the following Front-end pages: Page Applicant Login Applicant Profile Applicant Register Applicant Register Thankyou Page Job Applicant Add Service Basket Employer Login Employer Position Detail Employer Profile Employer Register Job Applicant List Job Posting Position Detail Position Listing Description Customize the text and appearance of the front-end login page (see Figure 1-4). Customize the text and appearance of the front-end Profile page. Customize the text and appearance of the front-end Registration page (see Figure 1-5). Customize the text and appearance of the front-end page that thanks the applicant for registering. Customize the text and appearance of the confirmation page that displays after a job has been applied for (see Figure 1-6). Customize the text and appearance of the front-end Employer Add Services Page (see Figure 1-11). Customize the text and appearance of the front-end Basket Page (see Figure 1-12). Customize the text and appearance of the front-end Employer login Page. Customize the text and appearance of the front-end Job Position page (as viewed by an employer). Customize the text and appearance of the front-end Employer Profile page. Customize the text and appearance of the front-end Employer registration page. Customize the text and appearance of the front-end Job Applicant List page. Customize the text and appearance of the front-end Job Posting page (as viewed by job applicants). Customize the text and appearance of the front-end job Position page (see Figure 1-3). Customize the text and appearance of the front-end job listing page (see Figure 1-2) Voloper Creations Inc. 51

52 Page Search Resume View Resume Checkout1-3 Description Customize the text and appearance of the front-end resume search page. Customize the text and appearance of the front-end View Resume page. Customize the text and appearance of the front-end three page check out process (the credit card page, the order verification page, and then the thank you page). Customizing a Page Figure 9-2 Applicant Profile page 1) Click the appropriate page (e.g., Applicant Login) from the Pages submenu. You will see the corresponding customization page (Figure 9-2). 2) In the Title field enter a page title to appear in the browser title bar. 3) In the Keywords field, enter keywords that best describe the page. List the keywords in order of importance and separate them with a comma. 4) In the Seo Description field, enter some compelling sentences that describe the page for Search Engine Optimization. 5) From the Template drop-down box, select an appropriate template. 6) Use the Content Editor tool to enter customized text and formatting on the page. If the page has a placeholder (e.g., [P:career_position_detail]) do not delete the placeholder. The placeholder indicates where the system-generated text, forms, and data should be placed. Customize text and formatting above and below the placeholder. 52 Career Agency 4.2 User Guide

53 7) If you are developing the site in multiple languages, repeat steps 2 to 6 for each language. 8) Click the Update button. Autoresponder The Autoresponder submenu allows you to customize autoresponder to applicants who have taken an action with a page (for example, they completed a job application). You can setup the following autoresponders: Autoresponder Applicant Registration Job Application Forget Password Employer Registration Order Confirmation Description Sends out the customized text upon a user registering at the site. Sends out the customized text upon a user applying for a job. Sends out the customized text when the user completes the forgotten password page. Sends out the customized text when an employer registers with the site. Sends out the customized text when an employer orders job posting/resume search services. Customizing an Autoresponder Figure 9-3 New Registration Autoresponder 1) Click the appropriate autoresponder option (e.g., Applicant Registration) from the Autoresponder submenu. You will see the corresponding customization page (Figure 9-3) Voloper Creations Inc. 53

54 2) In the From field, enter the address you want this autoresponder to appear to be coming from. 3) In the Subject field enter an appropriate subject. 4) In the Description field, enter text appropriate for this autoresponder. At the bottom of the page is a list of valid placeholders you can enter into the Description field. When the is generated, the module will automatically replace the placeholder with the appropriate value based on the user's details. 5) Click the Update button when you're done. Notifications The Notify Admin submenu allows you to customize s that can be sent to the module's administrator. s alert the administrator when users on the front-end have taken an action with a page. You can setup the following notifications: Notification Applicant Registration Job Application Employer Registration Order Description Sends out the customized text upon a user registering at the site. Sends out the customized text upon a user applying for a job. Sends out the customized text when an employer registers with the site. Sends out the customized text when an employer orders job posting/resume search services. 54 Career Agency 4.2 User Guide

55 Customizing an Admin Notification Figure 9-4 User Registration Notification 1) Click the appropriate notification option (e.g., Applicant Registration) from the Notify Admin submenu. You will see the corresponding notification page (Figure 9-4). 2) In the From field, enter the address you want this notification to appear to be coming from. 3) In the Subject field enter an appropriate subject. 4) In the Description field, enter text appropriate for this notification. At the bottom of the page is a list of valid placeholders you can enter into the Description field. When the is generated, the module will automatically replace the placeholder with the appropriate value based on the user's details. 5) Click the Update button when you're done Voloper Creations Inc. 55

56 Section 10: Internet Marketing Toolkit Integration Voloper's Internet Marketing Toolkit (Customer Manager, Campaign Manager, and Dashboard) integrates with the Online Career Agency module and captures user activity. The following module activities are captured: Job Search: The toolkit captures which jobs are searched on and how often. View a Job: The toolkit captures which jobs are viewed and how many times. Job Application: The toolkit captures which jobs are applied for and how often. Create Profile (Applicant): The toolkit applicant captures profiles and their creation. Upload Resume: The toolkit captures what resumes are being uploaded. Create Profile: The toolkit captures what profiles are being created.. Add Service: The toolkit captures an employer's service selection. Add Job: The toolkit captures which jobs employers add. Adding the Internet Marketing Module If you do not have the Internet Marketing Toolkit installed, you can drag-and-drop the toolkit from the Work Areas Pane to one of your project pages (e.g., your home page). You do not need to place it on your page via the page details contents tab (i.e., using the [p] placeholder tool). You can access the Internet Marketing Toolkit from your Admin screen like any other module. 56 Career Agency 4.2 User Guide

57 Section 11: Talk to Us Your feedback is important to us. Whether you'd like to share your opinion about a product, ask a question about one of our services, or comment on our website, we want to hear from you. Please send your feedback and valuable suggestions to us. We look forward to hearing from you Voloper Creations Inc. 57

58 Section 12: The Web Content Editor Toolbar Page Open File Save File Format Font Bold Italic Underline Color Align Left Align Center Align Right Align Center Number List Bullet List Decrease Indent Increase Indent Break Subscript Superscript Horizontal Line Special Character Cut Copy Paste Paste Text Paste from Word Undo Redo Find Text Insert Page Show Invisible Borders Insert Row Delete Row Insert Column Delete Column Insert Cell Delete Cell Merge Cell Split Cell Style Sheet Manager Apply Style Link Unlink Select All Remove Format Show Details Insert File Insert Image Insert Rollover Insert Thumbnail Insert Script 7Insert HTML Tag 58 Career Agency 4.2 User Guide